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  • Travel Counselor

    Odysseys Unlimited 4.2company rating

    Remote Cruise Counselor Job

    Title: Travel Counselor Reporting to: Supervisor, Reservations and Customer Service Working in a professional environment as part of the Reservations and Customer Service team, this position requires an articulate candidate who will be committed to the highest level of customer service and possess excellent listening, communication and telephone skills. We are looking for a positive individual with contact center or customer service experience who will enjoy assisting mature guests in making travel plans and provide an exceptional level of personal attention and care to them before, during and after the tour. Responsibilities: Provide professional assistance for incoming customer telephone calls for service and sales Maintain the highest degree of telephone etiquette on all calls taken Conduct outbound calls as needed (collections, date consolidation, requested call-backs) Update and maintain reservation information in accordance with company guidelines Administrative responsibilities including data-entry and quality assurance Maintain collaborative relationships with co-workers in order to achieve departmental goals and foster a positive work environment Make and take calls with colleagues in order to cultivate a better understanding of departmental processes and policies Assume responsibilities for other projects as assigned Must be available to work shifts within Contact Center hours - Monday through Friday from 9:00 a.m. to 7:00 p.m. ET. Qualifications: Minimum two years in a customer service environment Exceptional communication skills (both verbal and written) Ability to communicate to mature guests in a courteous, calm and empathic manner Excellent organizational skills with high attention to detail and accuracy Computer literacy including MS Word, Excel and Outlook Ability to multitask and work in a fast-paced, team environment International travel experience (outside of North America) preferred Call/contact center experience a plus Benefits: Medical, dental, vision and flexible spending account 401k plan with company match Paid family and medical leave and long-term disability Group life insurance ($50,000) and optional voluntary life 10+ Paid holidays Generous vacation policy Discretionary financial performance bonus Tuition assistance program Professional development, including Familiarization Trips (for most positions) International Airlines Travel Agent Network (IATAN) Membership 50% Employee discount on Odysseys tours Charitable donation program and fundraising events Wellness programs including stress management, nutrition and meditation sessions Employee-led Diversity, Equity and Inclusion Committee Work from home opportunities Odysseys Unlimited is proud to be an Equal Employment Opportunity employer committed to maintaining a diverse and inclusive workplace. Applicants will not be discriminated against because of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, physical or mental disability, or any other status protected by law. All employment decisions are based on individual qualifications and business need to further the principle of equal employment opportunity.
    $47k-63k yearly est. 46d ago
  • Senior Travel Counselor

    Travelorporated

    Remote Cruise Counselor Job

    As a corporate travel expert, our Senior Travel Consultants handle the most complex inbound contacts and provides travel advice and guidance resulting in the successful creation or modification of travel reservations. This role provides an exceptional client experience and builds the Company brand and client relationships with each interaction. Senior Travel Consultants are mentor and support less experienced team members by sharing knowledge and insight. Learn more about life as a TI Travel Consultant. This is a remote, but not mobile position where you'll be assigned a set schedule. Flex scheduling is not available. WHAT YOU'LL BE DOING: Successfully handles the most complex client contacts and works across multiple Company client groups seamlessly. Provides guidance, mentorship and support to less experienced team members. Conducts an efficient assessment of client needs through active listening and probing questions. Develops customized travel plans and solutions based on client's goals, risk profile, and timeline. Reviews travel plans to uncover additional needs and opportunities; provides consultative guidance to motivate action and support achievement of the client's travel goals. Demonstrates knowledge of Company travel planning philosophy and approach, products and services, itinerary strategies, and other aspects of travel planning. Educates clients on technical aspects of travel planning principles, breaking down complex topics and enabling clients to act with confidence. Accurately and efficiently resolves client issues and needs. Conducts business with the goal of achieving / exceeding performance targets for opportunity generation, enrollment/retention rates, client survey scores and contact center metrics. Maintains an efficient and productive approach to client interactions. Coordinates effectively with internal support staff to ensure timely and accurate administration. Proactively identifies opportunities to improve the client experience and Travel Inc business processes. Proactively and consistently contributes to Company knowledge management. Assumes other duties upon request such as client outreach in support of issue resolution, and outbound calls to clients to ensure all open inquiries are handled completely and to the client's satisfaction. Accurately and thoroughly completes all required client transactions. Complies with all team, department and company policies and procedures including security protocols. Consistently strives to meet or exceed performance standards related to reliability, productivity, quality, teamwork and other important measures. Performs other duties as assigned. QUALIFICATIONS/SKILLS: EDUCATION: HS or equivalent combination of education and experience. EXPERIENCE: 3-5 years prior experience in a corporate travel consultant role required or success in the Travel Consultant role fully meeting all requirements and expectations including proficiency with all industry and company terms and practices, meeting or exceeding performance standards and metrics, and the ability to consistently handle complex transactions across client groups. TECHNICAL/COMPUTER: Solid digital literacy with common business tools including internet, chat and email. Strong working knowledge and skills of one or more GDS systems and other travel and contact center systems and tools. COMMUNICATION: Ability to use effective inquiry to identify/detect client needs and priorities, creates an environment of trust and makes clients comfortable sharing personal information. Exhibits excellent communication skills and phone presence while engaging with clients; shares information concisely. Effectively discusses and explores complex and personal topics in a way that clients understand. PROBLEM SOLVING: Effectively solves client problems and offers appropriate solutions; makes next steps clear. Excellent problem-solving skills; consistently helps others. Excellent judgment and independent decision making within assigned authority levels. RELATIONSHIP BUILDING: Strong ability to build consultative client relationships. Ability to work independently and collaboratively with clients and internal partners. LEADERSHIP: Able to effectively demonstrate all elements of the job and provide coaching to peers. DETAIL AND PROCESS ORIENTATION: Strong process orientation; works consistently; thrives in a structured environment; detail oriented. Ability to identify improvement opportunities in client experience and operations; works collaboratively with Company staff on projects that include processes/tools and offering development. CLIENT SERVICE FOCUS: Passionate about client service; genuinely motivated to make a positive impact for others. Ability and willingness to learn and apply the Company client service model (consultative). SCHEDULING: HOURS DURING TRAINING: Monday through Friday from 9:00 a.m. to 6:00 p.m. Eastern Time HOURS AFTER TRAINING: Offering 1st, 2nd and 3rd shifts. Final schedule may include a Saturday and/or Sunday. ADDITIONAL REQUIREMENTS: This is a REMOTE / VIRTUAL position (but not mobile) requiring a dedicated, distraction-free workspace. Your work location must have access to high speed internet. Travel Incorporated cannot support the following internet service providers: Satellite from any provider, Verizon, T-Mobile. Equipment will be provided by Travel Incorporated. Travel to our Duluth office is for one week of training and 2 to 3 times per year (for one week at a time). WHAT WE OFFER: At Travel Incorporated, you'll be part of an established and well-respected company that provides the absolute best service to our customers. In addition, we are forward-thinking and have stayed ahead of the curve in our industry through innovation, technology and constant process improvement. Our dedicated associates give their best every day, and have fun while doing it! In this role, you will contribute from Day One, and your voice will be heard as our Travel Consultants stand at the forefront of our business. Learn more about our business and culture by visiting ****************** This is a remote position which will be located at the associate's permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location. Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at ****************. Connecting innovative technology with superior service to advance business travel Other details Job Family Operations Pay Type Hourly
    $33k-53k yearly est. 60d+ ago
  • Counsel - Annuity and Life Insurance Operations

    Ohiox, Inc.

    Remote Cruise Counselor Job

    Nationwide If you're passionate about being part of a diverse organization that enables a Fortune 100 company to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.This position is responsible for providing legal support for the Annuity and Life operations area related to the administration of commission and non-commission annuity products including, variable annuities, fixed indexed annuities, fixed annuities, deferred income annuities, immediate annuities, contingent deferred annuities, market value adjustment features, structured settlements, and Medicaid annuities. This position is an individual contributor role with duties focused on: * Day-to-day legal support of Annuity and Life Operations and Call Center business clients specific to state insurance and federal tax requirements governing annuity and life insurance products. * Providing risk assessments related to operational matters by assessing legal risk, identifying legal requirements and providing options and recommendations to business clients. * Advising business clients on market conduct exam matters, complaints, pre-litigation matters, demands, Department of Insurance inquiries including drafting and negotiating settlement agreements. * Reviewing customer correspondence including forms and letters by applying state law requirements and annuity product knowledge to content. * Providing legal opinions on annuity and life insurance product and transaction legal requirements related to the function of annuity product features and risks associated with the interplay of various non-insurance topics such as trusts, divorce revocation, Medicaid, conservatorship, adverse claims, fraud, POAs, minor beneficiaries, small estates, tax reporting and sales practice requirements including suitability requirements. This can be a hybrid or fully remote opportunity depending on location (Internal use only: H4 pay band) ** Summary** We provide legal expertise that reflects our commitment to innovative thinking, effective collaboration and a proactive approach to our work. As Counsel, you'll provide expert advice and build strong relationships with fellow team members and business leaders across many levels. We'll count on you to recommend risk management strategies by actively identifying and assessing risks in unique and complex situations that have potential for significant impact to the company.******Job Description****** **Key Responsibilities:** * Provides advice and expertise on a broad range of legal matters with minimal direction within a specific area of responsibility. Attends business partner meetings to better understand business processes and needs. * Identifies and assesses risks in unique or complex business situations. Creates risk management/mitigation recommendations demonstrating sound risk assessment and legal skills. * Addresses situations of high exposure or risk; understands business risk tolerance and considers it in the context of risk management strategies and actions. Has input into or influence on company decision-making. * Builds creative, practical and effective solutions to issues with no established precedent. May interact with persons outside of the company on behalf of the organization. * Leads matters that are complex and/or strategic in nature. Understands the business partner's goals, objectives and needs. Advises senior leaders on case law, legislative and regulatory matters. Considers the long-term business and strategic consequences of potential outcomes. Demonstrates strength with clients by clearly communicating legal requirements and cautionary counsel. Effectively responds to challenges and collaborates to achieve risk-mitigated outcomes. * Builds and maintains a wide network of positive relationships at many levels within the OCLO and with business partners, including at leadership levels. * Works independently and may also lead teams on group/client tasks, projects or assignments. * May mentor less experienced attorneys or paralegals on business and legal issues. May perform other responsibilities as assigned. **Reporting Relationships:** May report to Vice President/Associate Vice President/Managing Counsel. May have the opportunity to supervise up to three legal associates. **Typical Skills and Experiences:** **Education:** JD from an American Bar Association-accredited law school. **License/Certification/Designation:** Associates reporting within Nationwide's Office of the Chief Legal Officer (OCLO) who are functioning in attorney roles must be fully licensed in accordance with OCLO policy, in good standing and in compliance with all continuing legal education requirements at all times in the state(s) in which they practice. **Experience:** Typically, six or more years of relevant legal experience. Has demonstrated business knowledge. **Knowledge, Skills and Abilities:** Has proven experience with or knowledge of an area of law, complex legal practices and procedures. Considered a specialist on a specific product, service or legal specialty (employment, finance, regulatory, real estate, securities, tax, etc.). Possesses sound business knowledge with respect to area of legal support. Strong verbal and written communication skills for interacting with associates and business partners. Skilled at interpreting statutes, regulations, insurance policies and other contracts. Decision-making ability to set work priorities and make recommendations. Ability to initiate, prioritize and coordinate complex projects and/or cases that cross functional or business lines. Takes the lead role in complex and/or strategic negotiations. Supervisory skills helpful, as this role may have the opportunity to supervise a small group of legal resources within an area of law. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner. **Values:** Regularly and consistently demonstrates the Nationwide Values. **Job Conditions:** **Overtime Eligibility:** Exempt (Not Eligible) **Working Conditions:** Normal office environment. Occasional or regular travel, depending on role. **ADA:** The above statements cover what are generally believed to be principal and essential responsibilities the of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. **Credit/Background Check:** Due to the fiduciary accountabilities of this job, a valid credit and/or background check will be required as part of the selection process. We currently anticipate accepting applications until 12/26/2024. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.**Benefits** We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, . Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and enga
    $50k-94k yearly est. 37d ago
  • Counsel - Annuity and Life Insurance Operations

    Kalepa Corporation

    Remote Cruise Counselor Job

    If you're passionate about being part of a diverse organization that enables a Fortune 100 company to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.This position is responsible for providing legal support for the Annuity and Life operations area related to the administration of commission and non-commission annuity products including, variable annuities, fixed indexed annuities, fixed annuities, deferred income annuities, immediate annuities, contingent deferred annuities, market value adjustment features, structured settlements, and Medicaid annuities. This position is an individual contributor role with duties focused on: * Day-to-day legal support of Annuity and Life Operations and Call Center business clients specific to state insurance and federal tax requirements governing annuity and life insurance products. * Providing risk assessments related to operational matters by assessing legal risk, identifying legal requirements and providing options and recommendations to business clients. * Advising business clients on market conduct exam matters, complaints, pre-litigation matters, demands, Department of Insurance inquiries including drafting and negotiating settlement agreements. * Reviewing customer correspondence including forms and letters by applying state law requirements and annuity product knowledge to content. * Providing legal opinions on annuity and life insurance product and transaction legal requirements related to the function of annuity product features and risks associated with the interplay of various non-insurance topics such as trusts, divorce revocation, Medicaid, conservatorship, adverse claims, fraud, POAs, minor beneficiaries, small estates, tax reporting and sales practice requirements including suitability requirements. This can be a hybrid or fully remote opportunity depending on location (Internal use only: H4 pay band) ** Summary** We provide legal expertise that reflects our commitment to innovative thinking, effective collaboration and a proactive approach to our work. As Counsel, you'll provide expert advice and build strong relationships with fellow team members and business leaders across many levels. We'll count on you to recommend risk management strategies by actively identifying and assessing risks in unique and complex situations that have potential for significant impact to the company.******Job Description****** **Key Responsibilities:** * Provides advice and expertise on a broad range of legal matters with minimal direction within a specific area of responsibility. Attends business partner meetings to better understand business processes and needs. * Identifies and assesses risks in unique or complex business situations. Creates risk management/mitigation recommendations demonstrating sound risk assessment and legal skills. * Addresses situations of high exposure or risk; understands business risk tolerance and considers it in the context of risk management strategies and actions. Has input into or influence on company decision-making. * Builds creative, practical and effective solutions to issues with no established precedent. May interact with persons outside of the company on behalf of the organization. * Leads matters that are complex and/or strategic in nature. Understands the business partner's goals, objectives and needs. Advises senior leaders on case law, legislative and regulatory matters. Considers the long-term business and strategic consequences of potential outcomes. Demonstrates strength with clients by clearly communicating legal requirements and cautionary counsel. Effectively responds to challenges and collaborates to achieve risk-mitigated outcomes. * Builds and maintains a wide network of positive relationships at many levels within the OCLO and with business partners, including at leadership levels. * Works independently and may also lead teams on group/client tasks, projects or assignments. * May mentor less experienced attorneys or paralegals on business and legal issues. May perform other responsibilities as assigned. **Reporting Relationships:** May report to Vice President/Associate Vice President/Managing Counsel. May have the opportunity to supervise up to three legal associates. **Typical Skills and Experiences:** **Education:** JD from an American Bar Association-accredited law school. **License/Certification/Designation:** Associates reporting within Nationwide's Office of the Chief Legal Officer (OCLO) who are functioning in attorney roles must be fully licensed in accordance with OCLO policy, in good standing and in compliance with all continuing legal education requirements at all times in the state(s) in which they practice. **Experience:** Typically, six or more years of relevant legal experience. Has demonstrated business knowledge. **Knowledge, Skills and Abilities:** Has proven experience with or knowledge of an area of law, complex legal practices and procedures. Considered a specialist on a specific product, service or legal specialty (employment, finance, regulatory, real estate, securities, tax, etc.). Possesses sound business knowledge with respect to area of legal support. Strong verbal and written communication skills for interacting with associates and business partners. Skilled at interpreting statutes, regulations, insurance policies and other contracts. Decision-making ability to set work priorities and make recommendations. Ability to initiate, prioritize and coordinate complex projects and/or cases that cross functional or business lines. Takes the lead role in complex and/or strategic negotiations. Supervisory skills helpful, as this role may have the opportunity to supervise a small group of legal resources within an area of law. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner. **Values:** Regularly and consistently demonstrates the Nationwide Values. **Job Conditions:** **Overtime Eligibility:** Exempt (Not Eligible) **Working Conditions:** Normal office environment. Occasional or regular travel, depending on role. **ADA:** The above statements cover what are generally believed to be principal and essential responsibilities the of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. **Credit/Background Check:** Due to the fiduciary accountabilities of this job, a valid credit and/or background check will be required as part of the selection process. We currently anticipate accepting applications until 12/26/2024. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.**Benefits** We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, . Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and a
    $50k-94k yearly est. 37d ago
  • Remote Insurance Counselor II (Float)

    Davita Inc. 4.6company rating

    Remote Cruise Counselor Job

    2000 16th St, Denver, Colorado, 80202-5117, United States of America Insurance Counselor II This vital, patient-centered role provides education and guidance to DaVita patients about health insurance and the implications of different insurance options. This position helps patients understand their insurance options and make informed employment and insurance decisions. The Insurance Counselor will help alleviate the stress that dialysis patients often experience in navigating complicated insurance options and employment decisions while also managing their health care needs. To be successful, the Insurance Counselor must have a passion for customer service and the ability to build trust and rapport with patients and teammates. Teammates in this role will gain expertise in motivational interviewing as well as expert knowledge of commercial and government health insurance benefits, financial assistance programs, and work leave options. This is a remote position. Candidates with insurance management experience preferred. ESSENTIAL DUTIES & RESPONSIBILITIES: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive. The scope of the Centralized Float Insurance Counselor is primarily supporting patients who have existing commercial insurance coverage or who are uninsured or underinsured. * Conducts 100% telephonic patient insurance education while operating within established compliance parameters of the company * Identifies and effectively communicates opportunities to better the insurance status of the patient to help reduce or alleviate financial risk and burden * Provides information to patients to help them find and/or secure options for insurance coverage and other financial assistance programs as necessary * Provides a high level of customer service to patients across multiple DaVita Dialysis facilities to ensure educational needs are met and to ensure patient questions or issues are addressed effectively * Completes insurance assessments/evaluations for patients to accurately document patient education sessions * Acts as a liaison between patients, facility teammates, billing office, and the corporate office to resolve patient insurance issues and/or concerns * Builds and maintains relationships with field partners (e.g. Home Program Departments, Facility Administrators, Social Workers, Administrative Assistants, etc.) to ensure seamless patient support * Works closely with supervisor/manager to meet objectives, deadlines, and reporting/measurement requirements as they pertain to patient education. * Provides monthly reporting and analysis on key metrics related to patient education and advocacy as well as actively participates in monthly operations reviews on assigned patient portfolio * Seeks to find opportunities for continuous process improvement and reviews ideas with the team and operational leadership * Attends team meetings, phone conferences, and training as needed; may assist with onboarding and training of new teammates or other duties as assigned EXPERIENCE, EDUCATION, TRAINING, OR QUALIFICATIONS: * High School Diploma or equivalent required * Minimum of one (1) year experience working with Medicare and Medicaid insurance, as well as commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity), strongly preferred * Minimum of one (1) year experience in a healthcare organization working with clinical staff and patients preferred * Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required PowerPoint preferred * Bilingual/Spanish Speaking required What We'll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. * Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out * Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more * Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning. At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. Salary/ Wage Range Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at *********************************** #LI-RH1 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. Applications are accepted on an ongoing basis. Salary/ Wage Range $20.00 - $30.50 / hour Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at *********************************** Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
    $20-30.5 hourly 15d ago
  • Senior Travel Counselor

    P&T Business Platforms

    Cruise Counselor Job In Norfolk, VA

    Senior Travel Counselor - 1800024Q) Carlson Wagonlit Travel SatoTravel (CWTSatoTravel) is seeking an experienced and talented Senior Travel Counselor for our Norfolk, Virginia onsite location. As a Senior Travel Counselor, your mission will be to “Deliver the Perfect Trip” in order to sustain optimum results for our clients and for CWTSatoTravel. "CWT is a global company that feels like a small employer, where I'm valued and not just a number. I have had so many opportunities and there is still room to grow. "My Journey, My CWTJennifer Meyers, Manager Traveler Services USA As the U. S. military and government division of Carlson Wagonlit Travel (CWT), CWTSatoTravel is a global leader specializing in seamless travel management services to our U. S. federal clients. We employ a team of more than 900 associates throughout 187 locations in 14 countries and U. S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry. We are very proud of our 65+ year history serving U. S. military and government clients, and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family, and encourage you to check out our career opportunities and start your journey with CWTSatoTravel today. You will delight the traveler/travel arranger and all CWTSatoTravel clients Arrange domestic and international travel for clients, including air, hotel, rail, and ground transportation Be a trusted advisor by offering informed and insightful recommendations which will provide the very best traveler experience Interact with travelers, and travel arrangers by leading and listening conversations to provide the first level of support for customer service and resolve simple customer problems You will strengthen the CWTSatoTravel brand Build loyalty by enhancing our clients' overall travel experience while meeting every travel management service requirement and expectation Maintaining a favorable working relationship with all other company employees and ensuring to foster and promote a cooperative and harmonious working climate Embrace new technology and ways of working to promote flexibility to adjust quickly to the shifting needs of the business You will build CWTSatoTravel's value Possess a strong understanding of travel trends and industry best practices Seek higher levels of performance continuously Qualifications QualificationsWe are looking for an energetic self-starter with the desire to learn and grow who exemplifies the following traits:Minimum 3 year travel counselor experience Excellent Industry knowledge and reservation skills in order to create domestic and international reservations to include air, hotel, rail, and ground transportation Strong working knowledge and understanding of creating domestic and single segment international reservations. Knowledge of ticketing procedures Proficiency in a minimum of one CRSSabre experience preferred Government travel reservation experience a plus Ability to meet and maintain required performance standards Excellent customer service skill required Americorps/PeaceCorps and other national service alumni are encouraged to apply Primary Location: NorfolkEmployment type: StandardJob Family: Travel CounselorScope: CountryTravel: NoShift: Day JobOrganization: Customer_Military & GovernmentExperience Level: 1 to 3 years Job Posting: May 1, 2018
    $48k-84k yearly est. 24d ago
  • Travel Counselor

    Resortvacationstogo

    Cruise Counselor Job In Virginia

    **December 10, 2023** "I would recommend Tommy in a minute. Helpful, personable, easy to work with and great follow up." **Donna S. North Carolina** **December 9, 2023** "Bernadette was excellent to work with. Extremely friendly and quick to take care of our needs for this trip. Thank you, Bernadette!!" **Christian A. Pennsylvania** **December 7, 2023** "My experience with Maggie was fantastic. Very attentive with assisting with my large group. Just an amazing experience doing business with her. Looking forward to our next booking experience." **Natacha J. New Jersey** **December 6, 2023** "She had the best recommendations and is always so easy to work with. I will always book with Maggie. She's so prompt and thorough." **Tarah L. North Dakota** **December 3, 2023** "Terri is our new travel counselor & we were VERY pleased with all aspects of our reservations through her. Will definitely come back to her for future travel! Very pleased!" **Beverly L. Texas** **November 27, 2023** "Tommy has been excellent to work with. This was our second all-inclusive trip booked with Tommy. He's very prompt and knowledgeable about deals and itineraries. We plan on using him for all our future all-inclusive trips." **Rodney R. California** **November 23, 2023** "Maggie is the absolute best! We've worked with her since we first came to Vacations To Go, many vacations ago, and will continue to work with her in the future. She is very knowledgeable and works hard to ensure your vacation is all it can be." **Darren D. North Dakota** **November 21, 2023** "Stetson is an amazing travel counselor. I have told many folks about his services in hopes they will connect and enjoy what we have enjoyed over the years." **Tamara T. North Carolina**
    $48k-82k yearly est. 38d ago
  • Insurance Counselor I (Remote-Dallas/Fort Worth, TX)

    TRC Total Renal Care

    Remote Cruise Counselor Job

    3515 Swiss AveSte B, Dallas, Texas, 75204-6223, United States of America This vital, patient-centered role provides education and guidance to DaVita patients about health insurance and the implications of different insurance options. This position helps patients understand their insurance options and make informed employment and insurance decisions. The Insurance Counselor will help alleviate the stress that dialysis patients often experience in navigating complicated insurance options and employment decisions while also managing their health care needs. To be successful, the Insurance Counselor must have a passion for customer service and the ability to build trust and rapport with patients and teammates. Teammates in this role will gain expertise in motivational interviewing as well as expert knowledge of commercial and government health insurance benefits, financial assistance programs, and work leave options. This role is 90% remote and 10% travel. Travel to our DaVita clinics to provide education and guidance to DaVita patients about health insurance and the implications of different insurance options is required. Candidate must reside in Dallas, TX or Fort Worth, TX (DFW) or the surrounding area. ESSENTIAL DUTIES & RESPONSIBILITIES: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. The scope of the Insurance Counselor is primarily supporting patients who have existing commercial insurance coverage or who are uninsured. Conducts patient insurance education while operating within established compliance parameters of the company Identifies and effectively communicates opportunities to better the insurance status of the patient to help reduce or alleviate financial risk and burden Provides information to patients to help them find and/or secure options for insurance coverage and other financial assistance programs as necessary Provides a high-level of customer service to patients across multiple DaVita Dialysis facilities to ensure educational needs are met and to ensure patient questions or issues are addressed effectively Completes insurance assessments/evaluations for patients to accurately document patient education sessions Acts as a liaison between patients, facility teammates, billing office and the corporate office to resolve patient insurance issues and/or concerns Builds and maintains relationships with field partners (e.g. Home Program Departments, Facility Administrators, Social Workers, Administrative Assistants etc.) to ensure seamless patient support Works closely with supervisor/manager to meet objectives, deadlines, and reporting/measurement requirements as they pertain to patient education. Provides monthly reporting and analysis on key metrics related to patient education and advocacy as well as actively participates in monthly operations reviews on assigned patient portfolio Seeks to find opportunities for continued process improvement and reviews ideas with team and operational leadership Attends team meetings, phone conferences, and trainings as needed; may assist with onboarding and training of new teammates or other duties as assigned EXPERIENCE, EDUCATION, TRAINING, OR QUALIFICATIONS Full vaccination against COVID-19 or a medical/religious exemption is required. High School Diploma or equivalent is required 90% remote work; 10% travel to local facilities education and guidance to DaVita patients about health insurance is required This role requires basic computer skills, high speed internet (minimum of 40 GB) and a private workspace, and secure transportation to DaVita facilities to perform the duties of the job Minimum of two (1) years' experience working with Medicare and Medicaid insurance as well as commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity) strongly preferred Minimum of two (1) years' experience in a healthcare organization working with clinical staff and patients preferred Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required Power Point preferred Bilingual/Spanish Speaking strongly preferred What We'll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning. #LI-RH1 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. Applications are accepted on an ongoing basis. Salary/ Wage Range Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at *********************************** Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
    $50k-91k yearly est. 36d ago
  • AAA Senior Travel Counselor

    American Automobile Association 4.6company rating

    Remote Cruise Counselor Job

    Location Clearfield, UT Category Call Center Job Id J134951 **Posted Date** 11/20/2024 JOB DESCRIPTION * Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position * 401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period * Benefits - Medical, Dental, Vision, wellness program and more! * Paid Holidays * Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. * Collaborative Environment - AAA will value your contribution to providing exceptional service to our members * Free AAA Classic Membership * AAA Product Discounts * Tuition Reimbursement Program **THIS IS A REMOTE POSITION** **MUST LIVE IN UTAH** **ESSENTIAL FUNCTIONS** * Investigates and responds to travel-related member questions/ complex complaints, and recommends solutions to sell International and domestic vacation packages, cruises, tours, hotel, car rental, rail and air travel through video conferencing and telephonic channels. * Initiates contact with members and past customers to prospect for new business and encourages repeat business * Updates and maintains accurate and compliant member account files * Processes and interprets travel documents for members purchasing travel products with AAA and inform them of governmental requirements * Cross-sells products and services (e.g., insurance (P&C, Life), new membership accounts, etc.) * Researches, evaluates and compares appropriate AAA Travel Partner packages to match up with member needs for the purpose of “delivering exceptional member experiences” in every transaction and specializing in international travel. * Stays current with world events and latest travel industry developments and trends, and provides relevant information to members **KNOWLEDGE AND SKILLS** * GDS experience required (Apollo/Galileo/Travelport) * Detailed knowledge of travel products * Ability to clearly communicate (verbal and written) in English * Proficient in delivering compelling sales presentations remotely through video conferencing and telephonic channels. * Be skilled at using multiple applications simultaneously and be able to provide clear and proficient verbal and written communication * Basic computer (e.g., Microsoft Word, Outlook, etc.) and industry specific applications (e.g., Galileo, VAX, etc.) and telephone skills * Knowledge of worldwide geography, the ability to read and interpret maps and brochures * Strong consultative selling skills with the ability to use sales techniques, product knowledge, and listening skills to identify Member-specific needs to generate new sales to prospective and current Members * Be reliable to work a schedule that may include weekends/holidays and adhere to your assigned work schedule * Enjoy working from home and have a dedicated work space free of distractions/noise that includes a desk, chair, etc, along with the ability to hardwire your internet connection * Self-motivated sales drive and documented sales success * Application of good judgment and decision making * Ability to work efficiently both independently and as part of a team * Bilingual communication skills are a plus **EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES** * Minimum Qualifications + High school diploma plus 3 years of sales, call center, travel to include billing experience * Preferred Qualifications + Sales experience in the travel industry + Bilingual communication **WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS** Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. Requires bending and lifting (up to 15 pounds). Approximately 95% of the time spent on the job involves the use of a personal computer. #MEA Location Clearfield, UT Category Call Center Posted Date 12/06/2024 Location Clearfield, UT Category Call Center Posted Date 12/13/2024 Location A3SH Warehouse Sac Main Ave Category Roadside Service and Automotive Posted Date 11/19/2024 Location COF and A3SH Warehouse Sac Main Ave Category Roadside Service and Automotive Posted Date 11/14/2024 Location Citrus Heights, CA Category Customer Service Posted Date 11/14/2024 Location Paradise Valley Branch Category Sales Posted Date 11/16/2024 Location Salt Lake City, UT Category Sales Posted Date 11/14/2024
    $25k-30k yearly est. 37d ago
  • Counsel - Annuity and Life Insurance Operations

    Nationwide Mutual Insurance Co 4.5company rating

    Remote Cruise Counselor Job

    If you're passionate about being part of a diverse organization that enables a Fortune 100 company to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This position is responsible for providing legal support for the Annuity and Life operations area related to the administration of commission and non-commission annuity products including, variable annuities, fixed indexed annuities, fixed annuities, deferred income annuities, immediate annuities, contingent deferred annuities, market value adjustment features, structured settlements, and Medicaid annuities. This position is an individual contributor role with duties focused on: Day-to-day legal support of Annuity and Life Operations and Call Center business clients specific to state insurance and federal tax requirements governing annuity and life insurance products. Providing risk assessments related to operational matters by assessing legal risk, identifying legal requirements and providing options and recommendations to business clients. Advising business clients on market conduct exam matters, complaints, pre-litigation matters, demands, Department of Insurance inquiries including drafting and negotiating settlement agreements. Reviewing customer correspondence including forms and letters by applying state law requirements and annuity product knowledge to content. Providing legal opinions on annuity and life insurance product and transaction legal requirements related to the function of annuity product features and risks associated with the interplay of various non-insurance topics such as trusts, divorce revocation, Medicaid, conservatorship, adverse claims, fraud, POAs, minor beneficiaries, small estates, tax reporting and sales practice requirements including suitability requirements. This can be a hybrid or fully remote opportunity depending on location (Internal use only: H4 pay band) Summary Would you thrive in an environment where you can deliver top-quality legal services to support business objectives of a Fortune 100 insurance and financial services company? If you have legal talent and great interpersonal and communication skills, we want to know more about you! We provide legal expertise that reflects our commitment to innovative thinking, effective collaboration and a proactive approach to our work. As Counsel, you'll provide expert advice and build strong relationships with fellow team members and business leaders across many levels. We'll count on you to recommend risk management strategies by actively identifying and assessing risks in unique and complex situations that have potential for significant impact to the company. Job Description Key Responsibilities: Provides advice and expertise on a broad range of legal matters with minimal direction within a specific area of responsibility. Attends business partner meetings to better understand business processes and needs. Identifies and assesses risks in unique or complex business situations. Creates risk management/mitigation recommendations demonstrating sound risk assessment and legal skills. Addresses situations of high exposure or risk; understands business risk tolerance and considers it in the context of risk management strategies and actions. Has input into or influence on company decision-making. Builds creative, practical and effective solutions to issues with no established precedent. May interact with persons outside of the company on behalf of the organization. Leads matters that are complex and/or strategic in nature. Understands the business partner's goals, objectives and needs. Advises senior leaders on case law, legislative and regulatory matters. Considers the long-term business and strategic consequences of potential outcomes. Demonstrates strength with clients by clearly communicating legal requirements and cautionary counsel. Effectively responds to challenges and collaborates to achieve risk-mitigated outcomes. Builds and maintains a wide network of positive relationships at many levels within the OCLO and with business partners, including at leadership levels. Works independently and may also lead teams on group/client tasks, projects or assignments. May mentor less experienced attorneys or paralegals on business and legal issues. May perform other responsibilities as assigned. Reporting Relationships: May report to Vice President/Associate Vice President/Managing Counsel. May have the opportunity to supervise up to three legal associates. Typical Skills and Experiences: Education: JD from an American Bar Association-accredited law school. License/Certification/Designation: Associates reporting within Nationwide's Office of the Chief Legal Officer (OCLO) who are functioning in attorney roles must be fully licensed in accordance with OCLO policy, in good standing and in compliance with all continuing legal education requirements at all times in the state(s) in which they practice. Experience: Typically, six or more years of relevant legal experience. Has demonstrated business knowledge. Knowledge, Skills and Abilities: Has proven experience with or knowledge of an area of law, complex legal practices and procedures. Considered a specialist on a specific product, service or legal specialty (employment, finance, regulatory, real estate, securities, tax, etc.). Possesses sound business knowledge with respect to area of legal support. Strong verbal and written communication skills for interacting with associates and business partners. Skilled at interpreting statutes, regulations, insurance policies and other contracts. Decision-making ability to set work priorities and make recommendations. Ability to initiate, prioritize and coordinate complex projects and/or cases that cross functional or business lines. Takes the lead role in complex and/or strategic negotiations. Supervisory skills helpful, as this role may have the opportunity to supervise a small group of legal resources within an area of law. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Exempt (Not Eligible) Working Conditions: Normal office environment. Occasional or regular travel, depending on role. ADA: The above statements cover what are generally believed to be principal and essential responsibilities the of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Credit/Background Check: Due to the fiduciary accountabilities of this job, a valid credit and/or background check will be required as part of the selection process. We currently anticipate accepting applications until 01/16/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. This position could be filled within any of the lower 48 U.S. states.#legal Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at ************. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) ************************************************************* Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.The national salary range for Counsel - 651002 : $124,000.00-$238,000.00The expected starting salary range for Counsel - 651002 : $134,000.00 - $202,000.00
    $40k-58k yearly est. 38d ago
  • Junior Commercial Counsel

    Vista Global 4.1company rating

    Remote Cruise Counselor Job

    Vista is the leading private aviation company for Fortune 500 corporations, governments, and ultra-high net worth individuals. Headquartered in Dubai with offices in London, New York, Ft. Lauderdale, Columbus, Los Angeles, Malta, Hamburg, and Hong Kong, Vista subsidiaries have flown to over 185 countries, covering 96% of the globe, on the world's largest wholly owned fleet of large cabin jets. We seek a multifaceted Junior Commercial Counsel to support the growth of Vista's commercial business across its multiple brands - including VistaJet and XO. The primary focus of this position is the drafting and negotiation of Vista's flight service agreements, but the ideal candidate with an entrepreneurial spirit will have the freedom and opportunity to work on varied projects across the business. This is an exciting opportunity to join the international legal team of a dynamic, high-growth company in the travel/luxury space that has been named one of the world's most valuable Unicorns. Responsibilities * Draft, review, and edit commercial legal agreements (including charter and flight service contracts, loyalty and referral programs, marketing and publicity agreements, website and app T&Cs, licenses, leases, vendor contracts, SLAs, MSAs, NDAs, etc.) * Negotiate agreements directly with third parties, including clients and their counsel. * Develop a solid understanding of the company's product and business goals. * Provide pragmatic, deal-minded support and advice to a global sales team. * Lead cross-departmental projects from scoping to implementation. * Assist with the global litigation portfolio (investigations, letters before action, cease & desists, e-discovery, mediations, settlement and releases, etc.) * Use and maintain the company's document, template, and contract repositories. * Monitor legal developments, conduct legal research, and advise stakeholders. * Support a wide range of projects on an as needed basis, from HR to Tax. Required Skills and Experience * Minimum 2-3 years' experience in a similar role or with relevant law firm experience. * Commercially minded dealmaker with a lawyer's attention to detail, able to demonstrable contract drafting experience. * Excellent interpersonal skills; able to translate legal matters to non-legal audience. * Self-starter; able to work autonomously from time-to-time * Able to monitor emails on designated evenings / weekends (eg. end of month) * Willingness to learn and embrace new challenges / new areas of law. * Bar admission in good standing and able to serve as in-house counsel. * Available as needed to support business goals; can accommodate the uptick in work at end of month / quarter / year This is a remote position, limited to candidates who are based in Eastern Time Zone states, strictly excluding NY, NJ, IL, MA, CT, and RI.
    $20k-25k yearly est. 10d ago
  • Entry Level Insurance Counselor I ( Dtla, California)

    Thepharmadaily LLP

    Remote Cruise Counselor Job

    **Job Type:** Full Time **Education:** B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences **Skills:** Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding **Job Overview** DaVita is seeking an **Insurance Counselor** to provide crucial education and guidance to dialysis patients about their health insurance options. This vital, patient-centered role is designed to help patients navigate complex insurance choices, alleviating stress and empowering them to make informed decisions related to their healthcare and employment needs. **Location & Work Requirements** * **80% Remote Work** with **20% Travel** to local DaVita facilities in **Downtown Los Angeles** and surrounding areas. * Candidates must reside in **Los Angeles, CA** or nearby areas. **Key Responsibilities** * **Insurance Education & Counseling:** Provide clear guidance on insurance options, including government programs (Medicare, Medicaid) and commercial insurance plans (PPO, HMO, POS, EPO, Indemnity). * **Identify Financial Assistance:** Help patients secure better insurance coverage and financial assistance to reduce healthcare costs. * **Customer Service:** Deliver exceptional customer service to DaVita patients, ensuring their questions and concerns about insurance are addressed. * **Collaboration:** Act as a liaison between patients, facility teammates, billing offices, and the corporate team to resolve insurance-related issues. * **Data Tracking & Reporting:** Conduct insurance assessments, track patient education sessions, and report on key metrics regarding patient advocacy. * **Process Improvement:** Identify opportunities for process improvements within the insurance education process. **Required Qualifications** * **Education:** High school diploma or equivalent required. * **Experience:** At least **1 year** of experience working with **Medicare**, **Medicaid**, and commercial insurance plans (PPO, HMO, POS, EPO, Indemnity). Experience in a healthcare setting preferred. * **Skills:** Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Bilingual/Spanish-speaking candidates strongly preferred. * **Vaccination:** Full COVID-19 vaccination or a medical/religious exemption required. * **Remote Work Requirements:** High-speed internet (minimum 40 GB), secure workspace, and reliable transportation for travel to local facilities. **What DaVita Offers** * **Competitive Pay & Benefits:** Medical, dental, vision, 401(k) match, paid time off, and more. * **Career Development:** Opportunities for growth and professional development through DaVita's leadership programs and online training platform, StarLearning. * **Support for You & Your Family:** Access to family resources, EAP counseling, backup child/elder care, maternity/paternity leave, and more. * **Commitment to Diversity & Belonging:** DaVita is an equal opportunity employer that values diversity and strives to create a community where everyone belongs. **Salary/Wage Range** $18.50 - $28.00 per hour. Compensation depends on qualifications, experience, and skills. Learn more about DaVita's rewards package at . **How to Apply** Submit your application and CV through the DaVita career portal. Applications are accepted on an ongoing basis. **DaVita is an Equal Opportunity Employer** committed to inclusion, equity, and diversity. We celebrate the diverse experiences and unique identities of all our teammates.
    37d ago
  • Junior Counsel

    Dignifi

    Remote Cruise Counselor Job

    DigniFi is a FinTech company that's been in business over a decade and is a leader in the world of transportation. DigniFi set out to redefine vehicle financing by removing the barriers everyday people encounter. Today, we offer access to fast and flexible financing options that help customers get what they need now and help businesses grow revenue down the line. We put the application process in the customer's hands where they need it most - at vehicle dealers and independent repair shops across the country. From urgent vehicle repairs and services to accessories and products, our process provides a contactless process and on-the-spot decisions to get customers rolling (or riding). We're growing fast and always on the lookout for people who want to be disruptive in the automotive financial space. We offer a collaborative and respectful work environment and are entirely remote with leaders around the country. DigniFi is an equal opportunity employer that values diversity and an inclusive culture. **Junior Counsel** Remote Full Time Mid Level **About DigniFi:** DigniFi is a mission-driven company whose Point-of-Sale financing solution helps 2,000+ partners increase revenue, drive accessory orders, and decrease deferred repairs. By partnering with dealerships and service centers, DigniFi offers financing products at the point of sale for consumers to finance auto repairs, service, parts, accessories, maintenance packages and more. Our mission is to help auto dealers and service centers grow by offering their customers innovative, inclusive financing. Our vision is to make financing for the needs of daily life accessible and inclusive. Come join us on this exciting ride! **About the Role:** DigniFi is seeking a motivated and detail-oriented Junior Counsel to join our Legal and Compliance team. The ideal candidate will have experience in corporate board governance, contracts management, and state licensing administration. This role is pivotal in ensuring that our company adheres to legal standards and in supporting the seamless operation of our corporate governance and compliance functions. **What You Will Do:** * Assist in the preparation and organization of board meetings, including drafting agendas, minutes, and resolutions. * Maintain corporate records and ensure compliance with statutory and regulatory requirements. * Support the development and implementation of governance policies and procedures. * Coordinate with board members and senior management to facilitate communication and governance-related activities. * Review, draft, and negotiate a variety of contracts, including NDAs, service agreements, and vendor contracts. * Monitor contract compliance and manage contract renewals, amendments, and terminations. * Maintain an organized system for contracts and related documentation. * Provide guidance and support to internal stakeholders on contractual matters. * Manage the application, renewal, and maintenance of state licenses for the company. * Ensure compliance with state regulations and reporting requirements. * Liaise with state regulatory agencies and respond to inquiries or issues related to licensing. * Keep abreast of changes in state licensing laws and regulations and advise on necessary actions. **Who You Are:** * Juris Doctor (J.D.) degree from an accredited law school. * Experience practicing law, preferably with a focus on contract law, business law, litigation, and/or employment law. * 2-5 years of relevant experience in corporate governance, contracts management, and state licensing. * Strong understanding of corporate governance principles and best practices. * Proficiency in drafting and reviewing legal documents. * Excellent organizational skills and attention to detail. * Strong analytical and problem-solving abilities. * Effective communication and interpersonal skills. * Ability to manage multiple tasks and meet deadlines. * Proactive and self-motivated with a strong sense of ownership. * Ability to work independently and collaboratively in a team environment. * High level of integrity and professional ethics. **Why You'll Love Working at DigniFi:** * High-growth opportunity with terrific upside potential. * Founded to provide aid to people when they unexpectedly need help...responsible, respectful, and transparent access to a better financial future for our customers. * Excellence-driven organization that values work/life balance. * We're a tight-knit team that values collaboration and genuinely loves working together. * Ultimate workplace flexibility. **What's In It for You:** * Flexible PTO * 11 Paid Holidays * 80% Employer-Paid Premiums for Medical, Dental and Vision Insurance * Long-term Disability Insurance * Basic Life Insurance * Paid Parental Leave * Matching 401k * 100% Remote Work **Where You Will Work:** This position is remote. **Salary:** The base salary range for this position is $100,000 - $140,000 a year. DigniFi salary ranges are determined by role, level, and location. The salary range displayed in each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Please note, the base pay offered may vary within the range depending on a wide array of factors including but not limited to work location, job-related knowledge/skills, relevant education/training, and level of experience. Please note that the compensation details listed in postings reflect the base salary only, and do not include bonuses or benefits. *Statement of Non-Discrimination:* *In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our company. Whether blatant or hidden, barriers to success have no place at DigniFi. We value a diverse workforce: people of color, women, and LGBTQIA+ individuals are strongly encouraged to apply.* *DigniFi is not considering candidates who require visa sponsorship or visa transfer at this time.*
    $16k-35k yearly est. 38d ago
  • Long Term Care Insurance Information/Counseling

    Crisis Connections, Inc. 3.5company rating

    Cruise Counselor Job In Richmond, VA

    **Long Term Care Cost Comparison offered at Genworth** Compares the cost of long term care and long term care insurance by regions. **Agency info** Genworth Provides information on the cost of long term care and long term care insurance.
    $43k-58k yearly est. 38d ago
  • Travel Counselor (Travel Agent) - Remote

    Grand Canyon Education, Inc. 4.1company rating

    Remote Cruise Counselor Job

    **Come Grow With Us** Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in. Open to remote out of state. **What you will do:** * Arrange and book travel on behalf of staff as required. Work to ensure travel is arranged efficiently and effectively. * Assist in processing Athletics/Group travel requests, maintain group system, and communicate final travel itineraries to requestor. * Ensure implementation of cost saving measures through negotiation with travel service provider, arrangement of the most economic route and appropriate itinerary. * Create, maintain, and update hard copy trip files for all travel, including review and preparation for annual audit. * Enter information provided by staff into the database and maintain travel database. * Coordinate with designated travel agency to provide trip itineraries to travelers. * Coordinate with finance department to invoice travelers for personal travel costs, including sending invoices to travelers and following up with finance staff. * Arrange hotel meeting space and any other arrangements needed for GCU field staff * Monitor and ensure compliance with Travel Policy and Procedures. * Provide content update for the travel section of the web site. * Complete other duties as assigned. **What you will need:** * Working with Athletic departments highly desirable. * Bachelor's degree from a regionally accredited college or university preferred. * Minimum of three years of experience in booking airline travel either in agency or corporate environment. * Experience in booking full-service reservations, hotel, air and car. * Minimum of two years of experience in utilizing GDS software (Apollo preferred). **Why work at GCE:** * Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan. * Generous time off plan and 11 paid holidays. * Paid time off to volunteer in the community or at GCE sponsored events. * We also offer full-time employees, their spouses and dependent children an Education Tuition Discount Program. #TravelAgent #GroupTravel #TravelCoordinator #TravelCounselor #TravelAdministration #WorkFromHome #AthleticsTravel #TravelService #RemoteJobsInPhoenix #GCU #GCE #Group #Sales #Travel #Athletic #hotel **Application Instructions** Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you! *X***Share This Page** **Travel Counselor (Travel Agent) - Remote** Share link. Copy this URL: **Posted**: 11/21/2024 **Job Status**: Full Time **Job Reference #**: R000057928 “GCE focuses on putting its students and staff first, while keeping the Lord the center of the mission. They've fostered my growth and development and demonstrate care for me daily, which inspires me to provide the same level of care and service to each student and family I interact with.” I love being able to help families and having an impact. I appreciate that GCU allows us to take ownership of our jobs and gives us the freedom to help families/students in ways that work for us. We are provided with tools but can tweak those to make them successful in our territory. People who succeed here have a can-do attitude, they learn how not to take no for an answer, are diligent and unwilling to fail and are willing to try and give it their all. I would want my future team members to appreciate the community we have here. Someone who is looking for a career to grow in, not just a place to work in order to pay the bills. GCE truly partners with its employees, and listens to the needs of everyone, no matter the role. Management always makes me feel heard, and does not simply talk about the positive influence/changes - but actually takes the steps to make changes from our feedback happen quickly. As a veteran member, I can tell you that our team members feel that we are working toward a common goal to benefit each other and our students. We feel a sense of responsibility to each other and motivated to do our jobs for our colleagues because their success is your success. Individual success translates to team success. GCE aspires for individuals to flourish on their own but also to partake in the vision and mission of the team. This has been the most rewarding part for me. The ideal candidate would have to be highly motivated, open to learning and applying new skills. Our role is made up of a unique combination of skill sets: student counseling, account management, territory development, database management, and data analysis. A team mindset is important, as no one excels immediately at all five skills. No matter our title, we are all lifelong students, learning from each other, yet all are leaders. Online education is a huge market. One of the biggest differentiators is our commitment to social responsibility. It's an intentional goal to care for our students and families as if they are our own. We meet with our students, get to know their families. We walk students through their educational journey in a way that is very personal, helping them succeed until graduation. One of the things that is apparent to me is how well GCE responds to the ever-changing environment. There's a strong sense of community, a focus on cultivating partnerships, developing a brand of hospitality, servant leadership, and personalized care for every student and every relationship. There is efficiency in adapting. Innovation is the standard. Team member input is valued. Personally, working for GCE has been the most fulfilling vocation I have ever had, and I look forward to continuing to grow in my leadership at GCE in my tenure here. “GCE is a fast-growing company and offers many different positions with opportunities to seek many different career paths within the company. There is something for everyone!” The culture at GCE is very welcoming, inclusive, and creates a safe-space for employees to learn and grow in a wide variety of departments and positions. GCE is a place that promotes new ideas, inclusion, and opportunities for personal and professional development. People who want to make a difference and give back to their community and are looking for a company they can grow with long-term. You'll also need to enjoy working collaboratively, with many different people. We have a very well-connected work environment with a lot of opportunities to network with individuals in other departments. GCE is unique in that it offers employees faith-based support, including a monthly chapel, and the ability to integrate faith in the workplace. I am excited to see how GCE continues to support its employees and give back to the community through service projects, volunteer events, the continued development of employees, and all the other things that shape the overall culture of GCE. “GCE provides an environment in which employees can grow and succeed. We have opportunities to develop leadership skills, while helping others be successful as well.” GCE provides an environment in which employees can grow and succeed. We have opportunities to develop leadership skills, while helping others be successful as well. My Department. I have the best management I have ever worked with in my life. My co-workers have become family and we compliment each other in our work style. This is the company that I worked at tha
    $27k-32k yearly est. 37d ago
  • Junior Counselor - Carrollton

    YMCA of The Virginia Peninsulas 3.7company rating

    Cruise Counselor Job In Smithfield, VA

    Imagine being part of one of the most respected human services organizations in the world-a place where your work positively influences the lives of others, a place where you thrive in a values-based environment, a place where you are building a better future for yourself and your community. General Function: Under the supervision of the designated supervisor, and in harmony with the mission and purpose of the established policies and goals of the YMCA of the Virginia Peninsulas, the School Age Counselor is responsible for delivering the school age program to an assigned group of students. With an emphasis on ensuring the highest quality service to members and guests, the School Age Counselor will work with all staff to welcome, connect, support, and engage all members, guests, and staff. Qualifications: Minimum of 16 years of age. Six months experience working with children preferred. Proof of a negative TB test within the last 2 years. Certification in CPR/First Aid/AED/O2 required within 30 days. Complete and maintain required trainings to include but not limited to: New Employee Orientation (NEO), Bloodborne Pathogens, Child Abuse Prevention (CAP), and Sexual Harassment upon hire and annually thereafter. Satisfactory completion of a criminal background check, Virginia State Police background check, and Child Protective Services check. Essential Functions: Support the mission, vision and goals of the YMCA. Promote a professional work environment through character development by modeling the values of caring, honesty, respect and responsibility. Lead in a manner that advances our cause to strengthen the foundations of community through programs that focus on youth development, healthy living and social responsibility. Assist with supervision, behavior management and safety of an assigned group of students. Maintain sight and sound supervision. Help maintain accurate attendance records and other records as assigned. Prepare and clean up needed supplies and materials for daily activities. Actively participate in organized games and activities, including but not limited to, swimming, teambuilding activities, and arts and crafts. With the assistance of the School-Age Director or designated supervisor, communicate with parents regarding student's needs and report daily activities. Attend staff meetings and trainings as scheduled. Follow Virginia Standards for Licensed Child Day Centers and department standards. Wear staff uniform and name tag, or professional attire when appropriate. Act as a leader in emergency situations. Report any accidents or incidents according to Emergency Communication Plan. Ensure all members, guests, and program participants are in a safe environment and actively follow Center Emergency Operations Plan (EOP). Carry out other related duties as deemed necessary by the Youth and Family Services Department and Center operations to ensure anexcellent member experience. YMCA Competencies (Leader): Engaging Community, Communication & Influence, Inclusion, Collaboration, Functional Expertise Skills and Ability Requirements: Ability to communicate and work with assigned ages and skill levels and provide necessary instruction to students. Ability to observe student's behavior, assess its appropriateness, enforce appropriate safety regulations and emergency procedures, and apply appropriate behavior-management techniques. Visual and auditory ability to identify and respond to environmental and other hazards related to assigned activities. Physical strength and endurance required to maintain constant supervision of students. Employee must occasionally lift and/or move up to 25 pounds. Effect on End Results: The membership growth and retention plan for the center is achieved. A high degree of member satisfaction is achieved as measured by Net Promoters. A positive image of the YMCA is portrayed to members, staff, volunteers and the community. A pleasant and comfortable working environment is maintained for all staff. Relationships are strengthened through intentional interactions. The facility will be safe, clean and an enjoyable place as measured by Q Checks and Risk Management Audits. Superior quality standards are met as evidenced by department's Association Standards Audit Score. Excellent benefits, including 12% retirement upon meeting the requirements of the National YMCA Retirement Fund. Includes YMCA Adult Membership. Other details Job Family School Age Pay Type Hourly Min Hiring Rate $12.41 Max Hiring Rate $14.00
    $12.4 hourly 10d ago
  • Junior Counselor - Virginia: 2024-3272

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    Cruise Counselor Job In Oakton, VA

    Headfirst Summer Camp Junior Counselors are team players who are willing to work in any program as needed. While there may be opportunities to specialize in a particular camp program throughout the summer, our Junior Counselors are characterized by their dedication, flexibility, and willingness to work with campers of all ages and interests as the assistant counselor in a group. We provide the training, curriculum & daily camp schedules along with all equipment for a successful camp day but need you to bring camp to life with your enthusiasm, dedication and un-matched energy. Camper ages: 3-12 years old (program dependent) Activities include: sports and tournament games in Multi-Sport; story time and music in Day & Junior Day; science challenges and art in Innovators, Inc.& Sprouting Scientists Schedule: In-season (late June through mid August): 7:45 am - 3:30 pm Monday - Friday Pre-season (early June): select weekends for training and site preparation Compensation: $10 / hour What You'll Do Bring Camp to Life Co-lead a group of 12-20 campers for all curricular activities in the schedule with a co-counselor Teach pre-written curriculum, and engage campers during break times Implement Headfirst's safety protocols on supervision, bathrooms, emergency medications, and camper behavior management Co-lead music and movement, story time, sports and games, moon bounce, bathroom & sunscreen breaks, transitions, lunch & snack Support specialized staff during art, STEM, swim, morning and afternoon program meetings Execute morning and afternoon carpool as a key player, welcoming each family to camp by name with fantastic dance moves and coordinated carpool procedures Assist in various roles as requested; for example, as a camper buddy for increased supervision, delivery person for materials, or assistant to camp leaders as they shift activities due to weather or facility issues Nurture Physical, Social & Emotional Safety Work directly with campers to support them in their emotional, physical, and social development through hands-on exploration and developmentally appropriate activities Open to continued growth and learning in camper management, consistently absorbing new information from peers and leadership team members Represent Headfirst for Families & Facility Partners Represent the Headfirst brand daily to families at carpool and to school facility partners throughout the summer by being enthusiastic, helpful, hands-on, and in uniform Actively participate in our efforts to take care of our camp facility and community Be an Active Member of the Camp Team Arrive on time, communicate schedule changes promptly, be a loyal and consistent team member who shows up for the campers and your team Be flexible with your assignment and open to supporting other programs on site Start Each Day with an Open Mind Attend and participate in daily staff meetings and weekly in-season trainings Bring your strengths with you and acknowledge there's room for growth and learning. Handle the Curveballs Practice resiliency and arrive with a “How Can I Help?” mentality that puts camper experience and team success at the forefront through problem solving and trying new things About You Must be at least 16 years old. If you are over 18 years old, please apply for our Counselor Must be able to: Work around small children including, sitting, standing, running, and climbing stairs for the full day. Work in hot and outdoor environments while actively supervising campers and participating in dynamic activities for extended periods of time. Lift and carry up to 30 pounds occasionally. Committed to adhering to the Cell-Phone Free policy, powering down and putting away cell phones in a locked pouch for the duration of your shift. Headfirst Summer Camps is proud to be an Equal Opportunity Employer. We value diversity and inclusivity across our Headfirst community, and we strongly encourage individuals from underrepresented groups and those who might need reasonable accommodation to apply.
    $10 hourly 30d ago
  • Jr. Counselors Spring Break Program

    Isle of Wight County 3.8company rating

    Cruise Counselor Job In Carrollton, VA

    The Junior Counselor is responsible for assisting with daily activities, special events, and program, while supervising and caring for children with guidance from the supervisory staff for the Spring/Summer Break Programs. Camps are located in Carrollton and Windsor. Examples of Duties Supervises participants and ensures their safety; Applies disciplinary actions in accordance with the program guidelines; Organizes and distributes equipment and materials needed for the operation of the program; Notes and completes incident, accident, and participant discipline reports; Attends mandatory trainings for licenses and certifications; Answers parent questions and concerns; Performs other related duties as assigned. Observe all approved safety and health policies and procedures pertaining to his/her work activities and perform all work tasks in a safe and healthy manner in accordance with County policy. PHYSICAL DEMANDS The work is medium work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Requires the use of fingers, balancing, climbing, crawling, crouching, grasping, hearing, kneeling, lifting, mental acuity, pulling, pushing, reaching, stooping, talking, visual acuity, and walking. Required Qualifications Education and Experience: Requires at least six (6) months of experience in a child related field and must be at least sixteen (16) years of age. Licenses or Certifications: Required CPR and Bloodborne Pathogen certifications. Supplemental Information Program Hours: 7:00 am to 6:00pm, Monday through Friday. Camp is the week of April 14, 2025- April 18, 2025. Dates of Employment: Mandatory Spring Break/Summer Survival Workshop TBD. Staff training the week before camp starts. Camp cleanout dates the following Monday and Tuesday after camp ends. Position is open until filled.
    $24k-38k yearly est. 3d ago
  • Seasonal Junior Counselor

    YMCA of South Hampton Roads 3.3company rating

    Cruise Counselor Job In Virginia

    The Y is a dynamic and diverse human service organization committed to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. JUNIOR CAMP COUNSELOR Summer 2025 CAMP SILVER BEACH Imagine going to work knowing that what you do each day positively influences the lives of children in your community. Working at the YMCA you'll discover more than a job - you will have the opportunity to make a lasting difference in the community. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. POSITION SUMMARY: The Junior Camp Counselor provides direct supervision of a group of children in a seasonal resident camp. Provides a quality experience to children and parents focused on YMCA core values: honesty, respect, responsibility, caring and faith. This is a seasonal, stipend-pay position, at $325/week; lodging and meals included. ESSENTIAL FUNCTIONS: Responsible for the safety, health, and well-being of a cottage of campers Assists in planning and implementing program activities that are culturally relevant, developmentally appropriate and consistent with YMCA values Responsible for being an active participant in the activity area assigned Practice good role-modeling by acting in a way appropriate to mold young lives, both on and off duty Adheres to program standards including safety and cleanliness standards. Attends staff meetings and trainings Follows YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention and emergencies Maintains positive relations with parents and other staff. Models relationship-building skills (including Listen First) in all interaction All other duties assigned QUALIFICATIONS: At least 17 years of age Previous experience working with children preferably in a resident camp setting Experience preferred in one or more of the following areas: Archery, Riflrey, Climbing, general sports, arts and crafts, martial arts, outdoor living, dance, drama, water skiing, sailing, boat driving, skating, etc. Complete all required training before working in position, including Blood Borne Pathogen and Child Abuse Prevention CPR, First Aid, AED certifications within 30 days of hire date Previous experience with diverse populations preferred ENVIRONMENTAL FACTORS AND PHYSICAL REQUIREMENTS: Ability to plan, lead and participate in a range of activities in a variety of outdoor/indoor settings Ability to work long hours outdoors while maintaining focus and energy levels Ability to walk considerable distances and spend significant periods standing Some activity areas may require ability to lift up to 50lbs and/or be flexible enough to perform the duties required - Sailing, Motorboat Driving, Alpine Tower BACKGROUND CHECKS: An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements of the position. They may include criminal background and reference checks, E-Verify, drug test, driver's license record, and/or a Child Protective Services Check (CPS). Additional driver's license check, CPS, criminal background check, alcohol, and/or drug testing may be required to be processed in the future in order to meet and/or maintain the requirements of this position. The YMCA of SouthHampton Roads is an Equal Opportunity Employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at YSHR will be based on merit, qualifications, and abilities. YSHR does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or genetics. Please Note: Requirements, skills, and abilities described above are representative of those that must be met by an employee to successfully perform the essentialfunctions of this position with or without reasonable accommodation. In no instance, however, should the duties, responsibilities, and requirements be interpreted as all-inclusive. Other details Job Family Resident Camp Pay Type Hourly Employment Indicator Seasonal
    $325 weekly 60d+ ago
  • AAA Senior Travel Counselor

    American Automobile Association 4.6company rating

    Remote Cruise Counselor Job

    * Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position * 401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period * Benefits - Medical, Dental, Vision, wellness program and more! * Paid Holidays * Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. * Collaborative Environment - AAA will value your contribution to providing exceptional service to our members * Free AAA Classic Membership * AAA Product Discounts * Tuition Reimbursement Program **THIS IS A WORK FROM HOME POSITION** **MUST LIVE IN ARIZONA** **ESSENTIAL FUNCTIONS** * Investigates and responds to travel-related member questions/ complex complaints, and recommends solutions to sell International and domestic vacation packages, cruises, tours, hotel, car rental, rail and air travel through video conferencing and telephonic channels. * Initiates contact with members and past customers to prospect for new business and encourages repeat business * Updates and maintains accurate and compliant member account files * Processes and interprets travel documents for members purchasing travel products with AAA and inform them of governmental requirements * Cross-sells products and services (e.g., insurance (P&C, Life), new membership accounts, etc.) * Researches, evaluates and compares appropriate AAA Travel Partner packages to match up with member needs for the purpose of “delivering exceptional member experiences” in every transaction and specializing in international travel. * Stays current with world events and latest travel industry developments and trends, and provides relevant information to members **KNOWLEDGE AND SKILLS** * GDS experience required (Apollo/Galileo/Travelport) * Detailed knowledge of travel products * Ability to clearly communicate (verbal and written) in English * Proficient in delivering compelling sales presentations remotely through video conferencing and telephonic channels. * Be skilled at using multiple applications simultaneously and be able to provide clear and proficient verbal and written communication * Basic computer (e.g., Microsoft Word, Outlook, etc.) and industry specific applications (e.g., Galileo, VAX, etc.) and telephone skillss * Knowledge of worldwide geography, the ability to read and interpret maps and brochures * Strong consultative selling skills with the ability to use sales techniques, product knowledge, and listening skills to identify Member-specific needs to generate new sales to prospective and current Members * Be reliable to work a schedule that may include weekends/holidays and adhere to your assigned work schedule * Enjoy working from home and have a dedicated work space free of distractions/noise that includes a desk, chair, etc, along with the ability to hardwire your internet connection * Self-motivated sales drive and documented sales success * Application of good judgment and decision making * Ability to work efficiently both independently and as part of a team * Bilingual communication skills are a plus **EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES** * Minimum Qualifications + High school diploma plus 3 years of sales, call center, travel to include billing experience * Preferred Qualifications + Sales experience in the travel industry + Bilingual communication **WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS** Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. Requires bending and lifting (up to 15 pounds). Approximately 95% of the time spent on the job involves the use of a personal computer. #IA Location Clearfield, UT Category Call Center Posted Date 11/20/2024 Location Fairfield, CA Category Roadside Service and Automotive Posted Date 11/20/2024 Location A3SH Warehouse Sac Main Ave Category Roadside Service and Automotive Posted Date 11/19/2024 Location Citrus Heights, CA Category Customer Service Posted Date 11/14/2024 Location Walnut Creek Main Office Category Facilities and Administration Posted Date 11/15/2024
    $29k-36k yearly est. 37d ago

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