IT Support Specialist

Stand Together
Arlington, VA
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We are looking for technically skilled candidates with excellent interpersonal skills for the IT Support Specialist role. As an IT Support Specialist, you will be an integral part of our organization, completing in-depth analysis and troubleshooting with our customers.
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IT Support Specialist

Cellebrite
Vienna, VA
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Vienna The superpowers we are looking for:
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Customer Support Specialist

Fidelity Investments
Remote or Weare, NH
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At Fidelity Investments, our customers are at the heart of everything we do.
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Specialist, Application Support

American Physical Therapy Association
Alexandria, VA
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PandoLogic. Keywords: Application Support Specialist, Location: Alexandria, VA - 22305
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Support Specialist

Insight Global
Remote or Tucson, AZ
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In an environment that operates twenty-four hours a day, seven days a week, the IT Support Center Specialist provides technical support, training, and guidance to the campus community regarding the use, maintenance, and repair of computer technology.
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Support Specialist II

Konica Minolta
Remote or Stafford Courthouse, VA
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Position Objective Konica Minolta currently has an exciting opportunity for a Support Specialist II! The objective of the Support Specialist II (SS-II) is to provide superb customer service reflecting the client-centric and quality focused mission of All Covered through the direct provision of remote and on-site support to our clients. The Support Specialist II will interact daily with clients and works with other Client account stakeholders in understanding client support requests, technical needs and requirements. The Support Specialist II is primarily focused on a mix of end user support and entry level system administration functions.
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IT Support Specialist

Mills County, Iowa
Remote or Glenwood, IA
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Field and troubleshoot helpdesk support requests from county users and provide technical support for a variety of systems to include but not limited to; email systems, county website, desktop computers, mobile devices, printers, on-premise productivity software, cloud-based productivity software, voice-over-ip phone systems, ip camera systems, remote work systems, public safety body-worn technology, and end user account access issues. Technical support may be provided via phone, email or by physically travelling to the county office in need of assistance.
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Remote Technical Support Specialist

ADT Security Services
Remote or Hutchins, TX
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ADT has been in the business of helping save lives since 1874. #WeAreADT Check out more about life at ADT here . Provide advance troubleshooting of ADT products after installation. Troubleshooting ADT products and services and enhancing the customer experience through excellent communication of complex situations and solutions. Immediately demonstrating a strong knowledge of ADT products and services to help enhance the ADT customer experience. Closely working with local ADT offices to schedule service appointments or other system maintenance to help protect customers.
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IT Systems Support Specialist

K2 Insurance Services, LLC
Remote or San Diego, CA
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Systems Support Specialist will offer assistance to computer system users. The Systems Support Specialist will generally track all instances of support by creating IT tickets using ticket-tracking software. IT Systems Support Specialist responsibilities include:
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Remote Technical Support Specialist

Jobget
Remote or Euless, TX
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ADT has been in the business of helping save lives since 1874 As the 1 smart home security provider in the US, we help protect and connect families, businesses and larger commercial customer every day Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living . Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. WeAreADT Check out more about life at ADT here . Position Summary: Provide advance troubleshooting of ADT products after installation. This includes Work directly with Customers and Field Branches correcting issues to prevent unnecessary truck rolls. This ultimately allows our field organization to focus on servicing customers in person that require a live tech which improves the customer experience. Must possess strong ability to interact with customers remotely in order to negotiate spending time on the phone, working through the alarm issue remotely vs. receiving service within home or business. Strong communication skills and ability to empathize with customer, breaking down complex problems into understandable/common terms is also necessary. Finding scrub opportunities by utilizing ADS and also intricate knowledge of MMB job queue such that live jobs that are being created same day can be found and addressed as geographical pivots occur. Advanced technical knowledge and deep understanding of how various systems interact with each other and produce alarm issues and then also may provide sound/consistent resolutions. Deep understanding and utilization of various applications and tools such as Alarm.com, Alarmnet.com, 3PS, IT3, Pulse Admin, Informix, MasterMind, NICAD, Signal On Demand, and Geo Link systems is required to address alarm issues found onsite. Major Responsibilities: Answering incoming and placing outbound calls to existing customers to help answer technical assistance questions and providing solutions. Troubleshooting ADT products and services and enhancing the customer experience through excellent communication of complex situations and solutions. Immediately demonstrating a strong knowledge of ADT products and services to help enhance the ADT customer experience. Closely working with local ADT offices to schedule service appointments or other system maintenance to help protect customers. Landline Communication Failures Cell/Radio Failures Pulse Gateway offline Command Panels, Nanos Doorbells, Thermostats Garage Door controls Wifi extenders Camera's (offline, not recording, black screens, clips not saving) Pulse/Command Apps Zwaves, Programming issues Schedules: All Shifts. Knowledge, Skills, and Abilities High school diploma or equivalent required. A minimum of one (1) year of technical customer service experience. Some college credits: degree preferred. Technical aptitude, problem solving skills and ability to prioritize multiple items at once. When you commit to us-we commit to you. Our employees receive a comprehensive, full benefits package that includes: Paid virtual training - some in-person attendance may be required based on business needs. Work and Training requirements: Designated place to work from home High speed internet. DSL, Cable or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC At least 25mbps to of internet to download and 15mbps to upload Full benefits on the 1st of the month after 30 days of employment Casual, yet energetic and engaging work environments Medical, Dental, Vision, 401(k) with employer matching Paid vacation time (We all need to recharge) Tuition reimbursement, employee referral bonuses A culture of coaching, development and career growth opportunities ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more. cxoremote
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Specialist - Application Production Support

Directv
Remote or Irving, TX
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Specialist - Application Production Support
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Field Support Specialist

Aston Carter
Columbia, MD
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Customer Support Specialist

Fidelity Investments
Remote or Aurora, IN
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At Fidelity Investments, our customers are at the heart of everything we do.
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Customer Support Specialist

Fidelity Investments
Remote or Covington, KY
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? If so, consider joining our Covington team!
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Customer Support Specialist

Fidelity Investments
Remote or Bedford, TX
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At Fidelity Investments, our customers are at the heart of everything we do.
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Customer Support Specialist

Fidelity Investments
Remote or Hampstead, NH
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At Fidelity Investments, our customers are at the heart of everything we do.
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Customer Support Specialist

Fidelity Investments
Remote or Merrimack, NH
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? If so, consider joining our Merrimack team!
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Customer Support Specialist

Fidelity Investments
Remote or Kirtland, NM
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At Fidelity Investments, our customers are at the heart of everything we do.
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Customer Support Specialist

Fidelity Investments
Remote or Westlake, TX
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? If so, consider joining our Westlake team!
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Customer Support Specialist

Fidelity Investments
Remote or Los Lunas, NM
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At Fidelity Investments, our customers are at the heart of everything we do.
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Customer Support Specialist

Fidelity Investments
Remote or Efland, NC
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At Fidelity Investments, our customers are at the heart of everything we do.
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Customer Support Specialist

Fidelity Investments
Remote or Nashua, NH
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At Fidelity Investments, our customers are at the heart of everything we do.
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Customer Support Specialist

Fidelity Investments
Remote or Albuquerque, NM
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? If so, consider joining our Albuquerque team!
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Customer Support Specialist

Fidelity Investments
Remote or Morrisville, NC
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At Fidelity Investments, our customers are at the heart of everything we do.
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Customer Support Specialist

Fidelity Investments
Remote or Durham, NC
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? If so, consider joining our Durham, North Carolina team!
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Customer Support Specialist

Fidelity Investments
Remote or Algodones, NM
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At Fidelity Investments, collaboration is not about working together in our small teams; it's about improving lives together.
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Customer Support Specialist

Fidelity Investments
Remote or Graham, NC
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At Fidelity Investments, our customers are at the heart of everything we do.
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Customer Support Specialist

Fidelity Investments
Remote or Peterborough, NH
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At Fidelity Investments, our customers are at the heart of everything we do.
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Customer Support Specialist

Fidelity Investments
Remote or Bosque Farms, NM
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At Fidelity Investments, our customers are at the heart of everything we do.
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Average Salary For a Cryptologic Support Specialist

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Cryptologic Support Specialist is $61,890 per year or $30 per hour. The highest paying Cryptologic Support Specialist jobs have a salary over $145,000 per year while the lowest paying Cryptologic Support Specialist jobs pay $26,000 per year

Average Cryptologic Support Specialist Salary
$61,000 yearly
$30 hourly
Updated January 22, 2022
$26,000
10 %
$61,000
Median
$145,000
90 %