Crystal Cruises Part Time jobs - 123 jobs

The Specialist, Creative Services & Merchandising is a visual storyteller and creative collaborator who supports the internal concepting process and execution of branded experiences across the Global Gaming organization. This role blends graphic design expertise with project coordination, working cross-functionally to develop compelling visual communications that inspire and captivate audiences. The Specialist is responsible for creating and modifying graphics, illustrations, and digital assets for a variety of purposes including branding, advertising, digital media, and print materials, while maintaining brand consistency and ensuring production quality. Essential Functions: * Creative Development & Design Execution -Create and modify graphics, illustrations, images, and other artwork for communication pieces, intradepartmental requests, and events. * Digital Marketing Support - Support CRM platform content and creative needs, including email templates, push notifications, and lifecycle marketing assets. * Project Coordination & Communication - Support the internal creative concepting process by collaborating with cross-functional teams including marketing, events, operations, and external vendors. Develop and communicate timelines, milestones, next steps, and status updates to stakeholders. Prepare files for production and maintain quality control across deliverables. * Brand Stewardship & Visual Consistency - Maintain brand consistency across all communications and materials. Collaborate with team members to brainstorm new ideas and design solutions that elevate the guest experience. * Reporting & Data Capture - Track engagement metrics for creative campaigns and digital platform communications. Support dashboards and reporting tools for leadership insights Qualifications: * Bachelor's degree in Graphic Design, Visual Communications, Marketing, or a related field; or equivalent professional experience in creative services or merchandising. * 2+ years of experience in graphic design, visual storytelling, or creative production within a marketing, branding, or merchandising environment. * Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other design tools such as graphic tablets and animation software. * Experience in setting up and managing user profiles, roles, and permission sets in a digital platform such as Salesforce. Strong portfolio showcasing a range of design work across digital and print. * Excellent communication and collaboration skills, with the ability to work cross-functionally and manage multiple projects simultaneously. * Demonstrated ability to maintain brand consistency and prepare production-ready files with attention to quality control. * Hands-on experience creating and modifying graphics, illustrations, HTML emails and digital assets for campaigns, merchandise, and branded experiences. * Proven track record of supporting internal creative concepting processes and translating ideas into compelling visual designs. * Salesforce or similar product knowledge * Experience developing and managing project timelines, milestones, and status updates across teams * Familiarity with preparing files for production and ensuring visual quality across formats (print, digital, shipboard). * Experience collaborating with marketing, merchandising, and event teams to deliver cohesive visual communications. * Strong eye for detail and ability to streamline ideas into clear, impactful visual narratives. Knowledge, Skills & Abilities: * Graphic Arts Expertise -Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign) other design tools. Strong understanding of visual storytelling, branding, and design principles. * Digital Platform Experience -Proficient technical knowledge to bridge business requirements and processes with digital platforms. Experience implementing configuration changes, including (but not limited to) automation, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports. * Project Management - Experience developing timelines, tracking progress, and communicating updates. * Collaboration & Communication -Excellent interpersonal skills with the ability to work cross-functionally and present ideas clearly. Comfortable receiving and incorporating feedback from diverse stakeholders. * Creative Thinking & Problem Solving - Innovative mindset with a passion for design and continuous improvement. * Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques. * Skills: Skilled in digital illustration, layout design, photo editing, and animation. * Abilities: Ability to streamline ideas into compelling visuals that communicate key messages. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: Less than 25% with shipboard travel likely Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: * Health Benefits: * Cost-effective medical, dental and vision plans * Employee Assistance Program and other mental health resources * Additional programs include company paid term life insurance and disability coverage * Financial Benefits: * 401(k) plan that includes a company match * Employee Stock Purchase plan * Paid Time Off * Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. * Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. * Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. * Other Benefits * Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends * Personal and professional learning and development resources including tuition reimbursement * On-site Fitness center at our Miami campus #LI-Hybrid #Corp #LI-TM1 About Us Carnival Corporation & plc is the world's largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. ***************************************************************** ******************************************************************

The Manager, East Coast Office Operations is responsible for leading and coordinating key facilities programs and administrative services across the organization's real estate portfolio, with a primary focus on the East Coast offices. This role ensures the efficient execution of strategic projects-including headquarters build and relocation-while overseeing building operations, mail and receiving services, brochure and materials distribution, and vendor relationships. Reporting to the Director North America Office Operations, the Manager collaborates with internal teams such as Human Resources and Facilities, as well as external vendors, to deliver high-quality, cost-effective solutions that support corporate functions, operational goals, and employee needs. The role also supports business continuity planning and drives improvements in service delivery. Essential Functions: Strategic Facilities and Operations Oversight: Lead the planning, execution, and continuous improvement of office operations including maintenance, space planning, renovations, and equipment management. Ensure alignment with organizational goals and compliance with safety, security, and regulatory standards. Plan, implement, and manage strategic facilities programs, such as sustainability initiatives and workplace optimization. Project Coordination and Execution: Lead and manage multiple high-impact projects, including the headquarters build, relocation, and other special initiatives. Coordinate with vendors, contractors, and cross-functional teams to ensure timely delivery and budget adherence. Develop and manage project plans, tracking milestones, deliverables, and risks. Ensure all aspects of the headquarters build and relocation are executed smoothly and efficiently. Oversee space planning, moves, furniture installations, and facility decommissioning to ensure seamless transitions and optimal use of space. Leadership and Cross-Functional Collaboration: Lead a team of administrative professionals and collaborate with HR, IT, Legal, and other departments to support enterprise-wide initiatives. Champion a culture of service, accountability, and continuous improvement. Data Analysis and Budget Management: Prepare and manage budgets for strategic projects, ensuring fiscal responsibility. Monitor expenditures, identify cost-saving opportunities, and report financial performance to leadership. Monitor project performance and generate reports to provide insights into operational efficiency and effectiveness. Use data to recommend improvements to strategic projects and support decision-making. Vendor and Stakeholder Management: Select, negotiate, and oversee vendors and service providers, ensuring contract compliance and high-quality service. Act as a liaison between stakeholders, facilitating clear communication and alignment on project objectives. Compliance and Safety: Ensure projects comply with local, state, and federal regulations, as well as company policies. Oversee safety initiatives and emergency preparedness programs to maintain a secure workplace. Adheres to Corporate Policies and Procedures, including Code of Conduct, Audit Procedures and any control related responsibility for financial data entered, stored, or reported via business systems within employee's control (list not exhaustive). Ongoing Obligation Knowledge & Skills: Problem solving: This role requires proactive identification and resolution of operational inefficiencies, vendor performance issues, and space utilization challenges. The Senior Manager must anticipate disruptions to business continuity and develop mitigation strategies that ensure minimal impact to operations. They are expected to analyze service delivery data, budget trends, and vendor metrics to inform decisions and drive improvements. Complex contract negotiations and cross-departmental dependencies demand a high level of strategic thinking and adaptability. The role also involves balancing competing priorities and resource constraints while maintaining service excellence. Strong project management skills, with the ability to manage multiple priorities and deadlines. Excellent communication and interpersonal skills to work effectively with diverse stakeholders. Proficiency in facilities management tools, software, and systems. Analytical mindset with the ability to interpret data and develop actionable insights. Knowledge of building systems, maintenance practices, and sustainability principles. Qualifications: Bachelor's degree in facilities management, engineering, business administration, or a related field. Certification in facilities management (e.g., FMP, CFM) or project management (e.g., PMP) preferred. 3-5 years of experience in facilities management, program management, or a related discipline. Proven experience managing large-scale projects or programs in a corporate or multi-site environment. Experience with sustainability initiatives and energy efficiency programs. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: Less than 25% non-shipboard travel likely Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #Corp #LI-Hybrid #LI-LS1

The Specialist, Front-End Web Merchandising role executes the strategy for promotional content on carnival.com - from new sales to brand announcements, new module designs to daily updates. Their aim is to increase engagement and booking conversion on the Carnival website across all devices while providing the best possible user experience and meeting established business goals. The Specialist, Front-End Web Merchandising is responsible for the day-to-day execution of the merchandizing strategy including development, CMS implementation, maintenance, optimization and governance. The role will focus on the development and implementation of new merchandising and maintenance of existing content via our content management system and other e-commerce platforms using HTML/CSS and JavaScript. Essential Functions: Expand on personalization strategy to develop and implement rules, logic, and audiences for our targeted personalization campaigns. Analytics, concurrent campaigns, and business goals need to be taken into account to develop the rules logic, and, audiences for these campaigns. Implement all merchandising campaigns for Carnival.com on the front-end using JavaScript & HTML/CSS within Sitecore CMS and Optimizely platforms. Implementation of campaigns encompasses interpreting creative mockups into code, maintenance/optimization of existing content, and adherence to performance/ADA guidelines. Perform QA testing for accuracy and functionality across browsers and devices; troubleshoot and/or engage relevant teams (e.g. DevOps, support, ADA), as needed. Work cross-functionally coordinating with marketing teams and other Carnival business units such as Casino, E-commerce, Brand Marketing, and IT to make sure our merchandising being implemented follows brand guidelines (voice, digital style guide), best practices and compliance requirements (performance, ADA), incorporates learnings (A/B and user testing) and is properly tagged for analytics/reporting. Performs other duties as assigned Qualifications: Bachelor's Degree - Marketing, Business, Communications Computer Science, or related field 3+ years of experience coding for websites or managing an e-commerce site or digital marketing experience. Proficiency in CRM and marketing automation tools (e.g., Salesforce, Optimizely, Sitecore). Travel industry experience is a plus Mobile commerce experience is a plus HTML, CSS, Javascript accreditation preferred Knowledge, Skills, and Abilities: Experience with CMS software (Sitecore a plus) and ecommerce platforms (Optimizely a plus). Ability to manage multiple projects in a fast-paced, deadline-driven environment. Strong independent decision-making, organizational, planning, and problem-solving skills. Experience interfacing with a range of web site, mobile, tablet, creative design initiatives. Ability to identify, prioritize, and articulate highest impact initiatives. Understanding of design/ layout best practices and ADA compliance in the digital environment. Experience with automation tools and customer segmentation. Incredible attention to detail and ability to think logically. Have proficient knowledge of HTML / CSS / Javascript. Ability to work with Adobe Creative Suite of products and/or Figma. Proficient in understanding and articulating technical concepts. Adept at bridging the gap between technical and non-technical stakeholders Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: No or very little travel likely Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #LI-Hybrid #LI-TM1 #CCL

The Email Booked Guest Specialist is responsible for managing and optimizing pre-cruise digital communication programs for booked guests. This includes developing and executing strategies for email and app notifications that drive engagement, revenue, and operational efficiency. The role collaborates extensively with cross-functional teams-such as Shore Excursions, Dining, Spa, Retail, Entertainment, and Guest Services-to ensure alignment of messaging and prioritization of initiatives. The Specialist oversees campaign implementation, monitors performance metrics, and provides actionable insights to enhance segmentation, personalization, and overall program effectiveness. Essential Functions: * Partner with key stakeholders across guest revenue, operations, and merchandising teams to develop, prioritize, and execute the booked guest email and app notification strategy. Ensure alignment with business objectives and deliver a seamless pre-cruise communication experience that drives engagement and revenue. Oversee the implementation of outbound email and app notifications, leveraging in-house creative, development, and operations teams. * Provide timely, comprehensive reporting on program performance to key internal partners-including guest commerce, operations, trade marketing, business intelligence, and merchandising. Deliver clear, actionable insights that strengthen segmentation, personalization, and overall communication strategy to maximize guest engagement and revenue. Analyze and present key communication KPIs such as email performance, traffic, revenue, and operational metrics, emphasizing data-driven decision-making to optimize results and achieve business goals. * Support leadership in implementation of outbound email and app notifications, leveraging in-house creative, development, and operations resources. Monitor and analyze key performance indicators-including email engagement, traffic, revenue impact, and operational metrics-to identify trends and optimize campaign effectiveness. Maintain the pre-cruise and onboard communication calendars to ensure timely delivery of all guest notifications. Ensure flawless delivery through QA, rendering checks, and data validation. * Actively participate in team meetings to brainstorm new ideas, test emerging technologies, and refine campaign strategies. Collaborate on optimization initiatives and A/B testing concepts (subject lines, creative, send time, and personalization) to improve response rates and marketing ROI, ensuring the program remains agile and competitive. Support BG merchandising manager and personalization manager on marketing initiatives. Qualifications: * Bachelor's Degree - Marketing * 2+ years experience in marketing, marketing automation, or email communication * Experience with travel industry preferred * Excellent communication and presentation skills with a thorough understanding of how to communicate effectively in direct marketing channels * Experience working in a corporate environment that required planning amongst cross-functional business units * Ability to analyse results to help make program enhancements over time * Understanding of creative process to implement email programs * Ability to be both a team player and individual performer. * Advanced proficiency in the MS Office Suite, Power Point, Excel ESP providers like Exact Target, Mailchimp. Knowledge, Skills & Abilities: * The Email Booked Guest Specialist oversees the pre-cruise digital guest communication programs for booked guests. This includes aligning strategy and prioritization with key revenue and operations stakeholders within internal teams, including Shore Excursions, Bar, Spa Treatments, Dining, and Retail; as well as operations, guest support, and entertainment awareness initiatives. * This position requires strong analytical and strategic thinking to address challenges such as balancing competing priorities across multiple revenue streams, optimizing communication timing and content for diverse guest segments, and improving engagement in a highly dynamic environment. The Specialist must interpret complex data sets, identify trends, and recommend enhancements to maximize conversion and guest satisfaction. Additionally, the role involves troubleshooting operational issues related to campaign execution and collaborating with creative and technical teams to ensure seamless delivery of communications. * The Email Booked Guest Specialist plays a critical role in driving pre-cruise revenue and enhancing the guest experience through targeted, timely, and relevant communications. By improving engagement and conversion rates for onboard purchases and experiences, the role directly contributes to revenue growth and operational efficiency. Effective execution of this program also strengthens brand perception and guest loyalty, ensuring that booked guests are well-informed and excited about their upcoming cruise. * While this role does not have direct reports, it demonstrates leadership through influence and collaboration. The Specialist acts as a key liaison between marketing, operations, and revenue teams, ensuring alignment of strategies and priorities. By providing data-driven insights and championing best practices in digital communication, the Specialist guides stakeholders toward decisions that optimize guest engagement and business outcomes. The role also fosters innovation by recommending new technologies, testing methodologies, and creative approaches to improve program performance. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: None or very little travel likely Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: * Health Benefits: * Cost-effective medical, dental and vision plans * Employee Assistance Program and other mental health resources * Additional programs include company paid term life insurance and disability coverage * Financial Benefits: * 401(k) plan that includes a company match * Employee Stock Purchase plan * Paid Time Off * Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. * Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. * Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. * Other Benefits * Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends * Personal and professional learning and development resources including tuition reimbursement * On-site Fitness center at our Miami campus #LI-Hybrid #CCL #LI-SF1 About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. ***************************************************************** ******************************************************************

Provides comprehensive support to the Asset Director and Technical Operations by overseeing various projects and equipment on board CCL vessels. This role involves ensuring the reliability of equipment, monitoring for obsolescence and compliance, and maintaining the overall performance functionality of ship systems. Additionally, the position requires readiness to respond promptly to any emergency situations that may arise. Essential Functions: Strategic Operational Leadership: Provide oversight and guidance to ship managers and asset managers to ensure seamless deck and safety operations across the fleet. Proactively identify and resolve project conflicts, aligning initiatives with corporate safety standards and operational goals. Fleet Equipment Governance: Lead efforts to establish and maintain accurate inventory configurations for all installed safety and deck equipment. Oversee onboard inspections and ensure compliance with international maritime regulations and company standards. Conduct criticality analyses to prioritize high-impact equipment and mitigate operational risks. Maintenance Optimization & Resource Management: Develop and implement cost-effective strategies for equipment maintenance, repair, and overhaul. Optimize resource allocation by coordinating ship crews, Riding Teams, and contractors, ensuring timely execution while controlling costs and maintaining safety integrity. Project Planning & Execution: Drive the development of comprehensive project schedules, incorporating input from cross-functional teams. Monitor progress, assess the impact of modifications, and ensure timely delivery of major safety and deck projects. Communicate effectively with internal stakeholders and external authorities to maintain transparency and alignment. Regulatory Compliance & Technical Oversight: Issue and validate technical specifications for deck and safety equipment. Ensure all plans meet regulatory requirements and obtain necessary approvals from Class, Flag, USCG, and other recognized authorities. Lead participation in dry dock projects, ensuring successful implementation of safety initiatives and compliance measures. Qualifications: Bachelor's degree in Marine Engineering, Naval Architecture, or related technical field Certification in maritime safety or asset management (e.g., STCW, ISM Code compliance) Strong knowledge of regulatory requirements for deck and safety equipment Proficiency in project management and technical operations Extensive marine technical knowledge. Proficient in marine equipment, with a comprehensive understanding of ship stability and ship structure. Experience working under regulatory frameworks Strong understanding of deck operations, vessel maintenance, mooring, anchoring and navigational support Knowledge of maritime safety regulations, emergency response procedures and risk mitigation practices Clear verbal and written communication Ability to inspect gear/equipment, read safety logs and manage deck maintenance schedules Ability to evaluate incidents, identify root causes and make recommendation 7+ years experience as Deck or Engine Officer, experience in deck operations, vessel safety oversight Knowledge, Skills, and Abilities: Scope: Oversees deck and safety assets across CCL vessels, supporting the Asset Director and Technical Operations to ensure operational reliability and compliance. Responsible for monitoring equipment obsolescence, maintaining ship systems, and ensuring emergency readiness. Works collaboratively with cross-functional teams, including Marine, Technical, Occupational Health & Safety, and Emergency Response, to implement best practices and continuous improvement in safety and asset management Problem solving: Addresses complex technical and operational challenges related to asset reliability, obsolescence, and compliance. Develops and implements solutions for maintaining and upgrading ship systems, ensuring they meet evolving safety and regulatory standards. Responds to emergent risks and incidents, coordinating with relevant departments to resolve issues and restore safe operations. Impact: Directly influences the safety, reliability, and compliance of vessel operations, contributing to accident prevention and mitigation of risks such as fires, flooding, and workplace incidents. Ensures that all deck and safety assets meet regulatory requirements, including Safety of Life at Sea and other international standards, thereby safeguarding guests, crew, and company reputation. Plays a key role in maintaining operational efficiency and readiness for emergency situations. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: 25-50% with non-shipboard travel likely Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #LI-Hybrid #CCL #LI-PG1

The Director of Housekeeping & Laundry Operations serves as the strategic leader overseeing all housekeeping and laundry functions across the fleet, ensuring the highest standards of cleanliness, service excellence, and guest satisfaction. This role drives operational performance by setting the vision, establishing brand-aligned standards, and implementing best-in-class processes that elevate the guest experience and protect the company's reputation. In addition to overseeing daily operations, this leader is responsible for large-scale initiatives including newbuild integration, refurbishment projects, dry dock planning, vendor partnerships, and budget management. The Director plays a pivotal role in shaping the department's long-term strategy, fostering a culture of accountability and professional development, and ensuring compliance with all health, safety, and environmental standards. Through cross-functional collaboration with Brand Experience, Product Development, Public Health, HR, and other key stakeholders, the Director ensures consistency and operational excellence across all vessels. By combining strategic oversight with hands-on leadership, this role not only enhances service delivery but also develops the next generation of shipboard leaders while contributing to the overall success of the brand. **Essential Functions:** + Talent Strategy & Organizational Alignment: Partner with shipboard department heads and Human Resources to assess talent gaps, drive succession planning, and oversee all personnel decisions including promotions, pay changes, and departmental moves via the Crew Personnel System (CPS). Lead initiatives to build leadership capability and foster a high-performance culture across the fleet. + Team Development: Lead, coach, and inspire a diverse team of shipboard leaders. Drive talent development, succession planning, and performance management in partnership with HR. Foster a culture of accountability, service excellence, and professional growth. + Project & Resource Management: Spearhead planning and execution of dry dock activities, newbuild integration, and refurbishment projects. Oversee product sourcing, vendor negotiations, and logistics to ensure timely delivery and operational readiness. Manage departmental CAPEX and R&M budgets with a focus on cost efficiency and value creation. + Annual Planning for Floor Care & Upholstery: Partner with the Senior Manager, Housekeeping to develop and execute an annual plan for floor care and upholstery maintenance. Ensure ship-specific requirements are met, activities are aligned with brand aesthetics, and execution supports guest satisfaction without disrupting service. + Compliance & Safety Leadership: Ensure all housekeeping operations comply with HESS protocols and corporate policies. Lead risk assessments, promote safety culture, and ensure teams are trained and equipped to maintain a safe and healthy environment. + Cross-Functional Collaboration: Serve as a key liaison between Housekeeping and internal stakeholders including Brand Experience, Product Development, Public Health, and Newbuild teams. Ensure operational needs are represented and integrated into broader company initiatives and destination planning. + Performance Monitoring & Innovation: Analyze operational data, guest feedback, and financial metrics to identify trends and opportunities. Lead initiatives to enhance service delivery, streamline processes, and introduce innovative solutions that elevate the guest experience. **Qualifications:** + 8 years of leadership experience in housekeeping operations, preferably in cruise or hospitality industries. **Knowledge, Skills and Abilities:** + Scope: Manage Shipboard personnel & activities/processes. Collaborate with both Shoreside and Shipboard. + Problem solving: Leads the development and execution of operational strategies that directly influence the guest experience and brand presentation across the fleet. Makes high-level decisions that shape the visual and functional standards of staterooms, public spaces, and crew areas. Ensures shipboard teams are equipped with the tools, resources, and guidance needed to deliver excellence while maintaining financial discipline. Anticipates challenges, evaluates risks, and implements proactive solutions that balance operational efficiency, compliance, and service quality. + Impact: Develops and leads the execution of strategic departmental plans and initiatives that directly influence fleet-wide housekeeping and laundry operations. Serves as the senior departmental representative in dry dock planning and execution meetings, ensuring operational priorities are fully integrated and aligned with brand standards. Oversees the evaluation and implementation of new or alternative product sourcing strategies, driving innovation and cost efficiency. Plays a key role in shaping departmental guidelines and standards, while actively mentoring and developing the next generation of leaders to ensure long-term organizational capability and continuity. + Leadership: Manages 7 direct reports and oversees shipboard housekeeping teams. + Influences cross-functional decisions and contributes to enterprise-wide initiatives. Physical Demands: Requires regular movement throughout company facilities. Travel: 25-50% shipboard travel likely Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: + Health Benefits: + Cost-effective medical, dental and vision plans + Employee Assistance Program and other mental health resources + Additional programs include company paid term life insurance and disability coverage + Financial Benefits: + 401(k) plan that includes a company match + Employee Stock Purchase plan + Paid Time Off + Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. + Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. + Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. + Other Benefits + Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends + Personal and professional learning and development resources including tuition reimbursement + On-site Fitness center at our Miami campus \#LI-Hybrid \#CCL \#LI-TM1 About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. ***************************************************************** ******************************************************************

The Revenue Management Operations Coordinator is responsible for setting up pricing programs and promotions within the pricing system. This role involves coordinating, communicating, and troubleshooting these programs and promotions. The coordinator role works closely with the Revenue Management team and other internal partners to execute the pricing programs and promotions. Job Functions: Responsible for entering all offers, pricing programs, and promotional pricing into the pricing system. Ensure that all offers, promotional pricing, and merchandising attributes are correctly set up and displayed across all booking channels before and after the offer launch. Troubleshoot issues related to offers and pricing within internal reservation systems such as Navigator, carnival.com, and GoCCL.com, and provide clear and concise communication of troubleshooting findings. Collaborate with internal partners in Marketing, Sales, and the Casino teams to execute pricing programs and promotions. Collaborate with internal partners in Marketing, Sales, and the Casino teams to execute pricing programs and promotions. Communicate pricing program details to multiple internal company partners. Support the Contact Center with questions and troubleshooting issues related to pricing programs and promotions. Collaborate with the Revenue Management team to support all setup and pricing management activities. Knowledge, Skills & Abilities: Key responsibilities include entering data for offers and promotional pricing into the pricing system, ensuring accurate display across all booking channels, and meeting deadlines for the coordination and launch of pricing programs and promotions. Key responsibilities include entering data for offers and promotional pricing into the pricing system, ensuring accurate display across all booking channels, and meeting deadlines for the coordination and launch of pricing programs and promotions. For all roles: Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques. Skills: Strong time management and organizational skills Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks. Qualifications: Associate's Degree Minimum 2 years of experience in Contact Center related role/CCL experience Cruise industry experience preferred. Solid organizational, and time-management skills. Excellent oral and written communication skills. Ability to multitask and handle changing priorities with high level of quality. Establishes workable, prioritized and highly effective problem-solving plans for pricing and system challenges. Looks at issues, questions and dilemmas from every angle and generates entirely new ways to resolve them. Strong MS Office knowledge. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. Travel: None or very little travel Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #LI-Hybrid #LI-GS1 #CCL

This position is responsible for assisting the RAAS Head of Audit in properly managing the respective department so that (1) audit work fulfils the purposes and responsibilities established in the department; (2) resources are efficiently and effectively employed; and (3) audit work conforms to the IIA Framework of Professional Standards. Essential Functions: To manage, supervise and/or perform independent reviews and evaluations of any and all operations and activities to assess: A) The reliability and integrity of internal controls over financial reporting, including authorization of transactions and safeguarding of assets. B) Compliance with policies, laws, and regulations which could have significant impact upon operations. C) The effectiveness and efficiency of operations. To ensure that the Risk Advisory & Assurance Services methodology and integral quality standards are adhered to for audit planning, fieldwork, and reporting, including: A) Development or review of key audit documentation in Pentana. B) Work papers: Ensuring that working papers are comprehensive, that they appropriately document the level and extent of audit work performed and provide an adequate audit trail to support the reported findings. C) Status Reports: Keeping the Senior Manager / Director/ Audit Head aware of progress on audits and issues arising. To assist with the annual review of the design of the Sarbanes-Oxley 404 compliance program and validate management's results related to their assessment of the effectiveness of internal controls over financial reporting. To review the adequacy of internal controls surrounding material incidents of improprieties or alleged improprieties as requested by the VP - Risk Advisory & Assurance Services. To assess and monitor (follow-up on) quarterly on management's progress in implementing agreed upon opportunities. To establish and maintain effective business relationships with operating management and to project a positive and pro-active image of Risk Advisory & Assurance Services To undertake relevant training, networking and studies as required to ensure continuing professional development and adherence to IIA standards. To perform any other reasonable duties as and when required. Qualifications: 6+ years of work experience in Big Four, Large/Complex Internal Audit Department, and/or management consulting firm Bachelor's Degree in Business, Finance or Accounting. Master's Degree a plus. CIA or CPA preferred. Knowledge, Skills, and Abilities: Ability to manage multiple tasks; strong analytical skills; strong organizational skills; commercial awareness; ability to create financial models within a spreadsheet application; knowledge of accounting and finance concepts and basic IT concepts; inquisitive/assertive demeanor, consistent and disciplined management style that allows accomplishment of objectives and the effective supervision of staff as appropriate. Confident in communicating effectively and constructively at all levels and by different means (written, verbal, listening). High level of professionalism/ independence/ confidentiality. In addition to other duties/functions, this position requires full commitment and support for promoting an ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: Less than 25% with shipboard travel likely Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #LI-Hybrid #Corp #LI-SR1

This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. The Data Analyst I position provides health analytics support for Health Informatics and Health IT stakeholders to evaluate health situations and facilitate strategic decisions. The role assists in the development, implementation, capture, cleaning, maintenance, and enhancement of interoperable health data and informatics systems. The role interfaces with our Health IT team and electronic health records (EHR) provider to assist in data entry and make recommendations to enhance the EHR interface. Collaborates with the Senior Coordinator, Health Informatics, and other relevant stakeholders to validate data entry and oversee training on how to use EHR custom reporting interface. Develops and maintains knowledge of all software applications used in Health Services; prepares data extracts and assists with software upgrades as needed. This role will interface with all brands, medical teams onboard, shoreside health services and public health leaders, as well as external vendors that manage our healthcare systems. Carnival Corporation comprises nine brands with approximately 95 ships carrying over 12 million guests annually and employing over 100,000 team members. Responsibilities Supports the enhancement and maintenance of the Corporation's healthcare database. Assists with building and maintaining databases. Routinely audits data. Collates and presents data in a consumable fashion. Generates reports that fulfil regulatory requirements, audits, and measurements of key performance indices. Assists with distributing reports and dashboards to stakeholders. Stores information in an appropriate format and in compliance with privacy and data storage regulations. Ensures that patient health information, such as medical history, is integrated, accessible, accurate, and secure. Identifies, assesses, and plans to incorporate data from available sources to improve record completeness and accuracy. Works collaboratively with stakeholders and epidemiologists to improve functionality of electronic health records (EHR) data outputs. Collaborates with training staff to ensure that training emphasizes the importance of submitting high-quality data. Supports training on how to use EHR custom reporting interface. Documents standard practices, processes, and training guides for stakeholders. Supports data modelling techniques and tools to analyze data. Makes recommendations for capturing, processing, and distributing data. Provides technical and programmatic support. Performs other duties as assigned Requirements Bachelor's degree required in computer science, informatics, public health, epidemiology, or related field. Master's degree preferred. At least 2 years of demonstrated analytic experience. Experience in health informatics, healthcare, epidemiology, computer science, public health, or electronic health records preferred. Prior experience in healthcare data analysis or bioinformatics. Prior experience in a healthcare or public health setting with health informatics responsibilities that include conducting and/or supporting informatics projects. Proficiency in statistical packages. Experience with data visualization tools, such as PowerBI and Tableau. Ability to interpret health information and data sets to offer insight into business decisions. Strategies for achieving effective data acquisition, management, quality, storage, use, and application to address population health. Database and data warehouse development, use, and management. Organizational skills demonstrating close attention to detail. Strong oral and written communication and interpersonal skills. Ability to work independently. Ability to solve complex data quality issues requiring collaboration among multiple internal and external partners. Interest or experience in the travel and tourism industry At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental, and vision plans Employee Assistance Program and other mental health resources Additional programs include company-paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase Plan Paid Time Off: Holidays - All full-time and part-time employees with benefits receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits: Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources, including tuition reimbursement

The Director of Procurement Operations will lead and enhance procurement activities across Carnival Corporation's North America Marine & Technical supply chain with an initial focus on Carnival Cruise Line. This strategic role is responsible for developing and executing procurement strategies that align with our objectives, ensuring compliance with internal policies and international standards, and fostering strong relationships with suppliers and business partners. Working cross-functionally with supply chain, finance, legal, and operations teams, the Director will champion cost-effective, ethical, and sustainable business practices while continuously improving procurement processes. The ideal candidate is a seasoned procurement leader with deep expertise in global supply chain dynamics, regulatory compliance, and stakeholder engagement. They thrive in fast-paced environments, adept at managing competing priorities, and are able to step in directly to ensure outcomes are delivered. In addition to overseeing day-to-day operations, the Director will personally lead high-impact initiatives, ensuring strategic alignment, cross-functional collaboration, and timely execution to deliver measurable business value. Success in this role requires exceptional communication and influencing skills, a strong ability to drive change, and a collaborative mindset. The Director will work closely with VP and SVP-level stakeholders to shape procurement strategy, assess risk, and deliver enterprise-wide value across Carnival's North American brands. Essential Functions: * Develops and executes operational plans supported by clearly defined KPIs to monitor and enhance procurement performance. Communicates strategic initiatives and their business impact to brand leadership through concise, data-driven business cases that support informed decision-making and cross-functional alignment. * Leads the optimization of the procure-to-pay (P2P) process by identifying and implementing opportunities for task elimination, simplification, standardization, and digital enablement. * Manages a high performing team consisting of 2-4 Managers and 7+ strategic thinking team members. Provides strategic leadership to the procurement team by setting clear goals, offering ongoing guidance, and fostering a culture of continuous improvement. Oversees training and development programs to build functional expertise and ensure alignment with evolving business needs. Implements structured performance management practices to monitor individual and team contributions, recognize achievements, and address gaps. Promotes operational excellence by driving accountability, enhancing collaboration, and enabling the team to deliver high-impact results across the procurement lifecycle. * Cultivates strong, trust-based relationships across stakeholder groups, positioning procurement as a strategic and valued business partner. Actively engages with cross-functional teams to understand their priorities and challenges, ensuring procurement strategies are aligned with broader business goals. Influences change by building consensus, securing stakeholder buy-in, and driving adoption of new processes, technologies, and sourcing approaches. * Manage supplier relationships, enforce the Business Partner Code of Conduct, and ensure compliance with Responsible Sourcing Policy * Performs other duties as assigned Qualifications: * Bachelor's degree in Supply Chain Management, Business Administration, or a related field. * Professional certification in procurement or supply chain management (e.g., CPSM, CSCP) are a plus. * Minimum of 10 years of experience in procurement operations within a large, global organization * 5+ years experience in managing people. * Proven track record of successful project management and managing complex supplier relationships. * Experience in navigating complex stakeholder environments and driving change in a fast-paced setting. * Experience in cruise line procurement operations a plus. Knowledge, Skills, and Abilities: * Scope: The Director of Procurement Operations plays a critical role in the organization, overseeing procurement operations globally, impacting both shoreside and shipboard activities and ensuring alignment with company-wide standards and policies. * Problem solving: The role requires addressing complex supply chain challenges, including risk mitigation, compliance with international laws, and resolution of supplier issues. The Director must navigate complex stakeholder environments and drive change in a fast-paced setting. * Impact: The Director of Procurement Operations has a substantial impact on the company's financial performance by optimizing the procurement of goods and services. Effective procurement operations is essential in delivering the right goods at the right place at the right time. Furthermore, this position can drive substantial value by reducing costs, enhancing procurement efficiency, minimizing supply chain risks, and boosting supplier performance. * Leadership: The role requires strong leadership skills to influence and collaborate with VP and SVP-level stakeholders, as well as guide and develop a team of approximately 10 procurement. The Director must provide strategic direction and drive the adoption of best practices in procurement. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: Less than 25% with shipboard travel likely Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: * Health Benefits: * Cost-effective medical, dental and vision plans * Employee Assistance Program and other mental health resources * Additional programs include company paid term life insurance and disability coverage * Financial Benefits: * 401(k) plan that includes a company match * Employee Stock Purchase plan * Paid Time Off * Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. * Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. * Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. * Other Benefits * Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends * Personal and professional learning and development resources including tuition reimbursement * On-site Fitness center at our Miami campus #Corp #LI-Hybrid #LI-LS1 About Us Carnival Corporation & plc is the world's largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. ***************************************************************** ******************************************************************

Risk Advisory and Assurance Services (RAAS) is a diverse global team, recognized by the Audit Committee and senior management as their partner for providing advisory and assurance services on the company's most significant strategic, financial, operational, technology and compliance risks. The Senior Risk Advisory and Assurance Consultant is responsible for performing end to end reviews of key business processes and controls to provide an independent assessment of their design and effectiveness and communicate results and observations to senior levels of management. Further, they leverage best practice to enhance the effectiveness and efficiency of operations. Essential Functions: * Develop the planning and scoping for complex reviews to ensure appropriate Corporate and Cross Brand audit coverage. * Perform walkthroughs to develop understanding of complex and matrixed processes & controls, identify areas of risk and develop tests accordingly. * Perform testing, data analysis and benchmarking, as appropriate, to assess controls and develop insights for management. * Identify issues/opportunities to improve operations and the related root cause and impact. * Conclude on the adequacy of management's processes and internal controls to mitigate risk. * Prepare succinct, accurate, and compelling reporting to effectively communicate audit results. * Lead effective meetings and present to senior management on issue/opportunities identified. * Partner with management to develop appropriate action plans impacting tactical and strategic changes to the organization. * Effectively manage project progress and status, including budget/milestone tracking and reporting. * Follow up and report on the implementation status of management's action plans. * All while developing and maintaining an effective, trusted, partnership relationship with Senior management and adhering to RAAS department policies and procedures, including ensuring consistency and completeness of working paper documentation and compliance with IIA standards. Qualifications: * Bachelor's Degree in accounting/business preferred * CPA or CIA preferred (or in progress) * Minimum of 3 to 6 years' relevant experience with a Big 4, management consulting firm or experience working in a highly matrixed environment (excluding internship) Knowledge, Skills, and Abilities: * Proficiency with Microsoft Office, including Outlook, Excel, PowerPoint, Word, and Teams. * Integrity, objectivity, and a high degree of professionalism. * Excellent oral and written communication skills to interface well with all levels of management. * Ability to build relationships while asking tough questions. * Strong project management, time management and organizational skills. * Personal initiative, resourcefulness, and professional enthusiasm. * Good background/experience with audit methodologies and techniques. * Prior success conducting external and/or internal audits. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: Less than 25% with shipboard travel likely. Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: * Health Benefits: * Cost-effective medical, dental and vision plans * Employee Assistance Program and other mental health resources * Additional programs include company paid term life insurance and disability coverage * Financial Benefits: * 401(k) plan that includes a company match * Employee Stock Purchase plan * Paid Time Off * Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. * Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. * Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. * Other Benefits * Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends * Personal and professional learning and development resources including tuition reimbursement * On-site Fitness center at our Miami campus #Corp #LI-Hybrid #LI-SR1 About Us Carnival Corporation & plc is the world's largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. ***************************************************************** ******************************************************************

This role reports to the Senior Manager of Case Management and oversees the daily operations of crew case management. The Manager leads a team of specialists to ensure timely, empathetic communication and resolution of high-complexity cases involving clinical, legal, and logistical challenges. Key responsibilities include reviewing care plans, coordinating with internal stakeholders, supporting disability claims, and facilitating return-to-work planning. The Manager also escalates high-risk cases, conducts utilization reviews, and represents the company in arbitration when needed. Operationally, the role supports shipboard medical teams, participates in the 24/7 duty rotation, and manages onboard referrals and disembarkations. The Manager monitors performance metrics, drives continuous improvement, and leads the development of the crew health programs, and policy development. This position requires strong knowledge of cruise ship medicine, maritime regulations, and crew health standards, and involves collaboration across brands, medical teams, and external providers. Carnival Corporation is comprised of eight brands with approximately 95 ships carrying over 14 million guests annually and employing over 160,000 crew members. **Essential Functions:** + Case Management Oversight + Manage high-complexity cases involving clinical challenges, cases in port, legal and regulatory risks, and logistical constraints. + Coordinate and communicate with medical providers, legal, HR, and case management teams to ensure appropriate, timely care delivery. + Communicate with seafarers and their families with professionalism and empathy. + Review clinical care plans for appropriateness and support the case management team in decision-making. + Oversee care coordination for referred and disembarked crew, ensuring adherence to evidence-based and cost-effective practices. + Facilitate crew return-to-work planning in compliance with regulations and employment obligations. + Support disability claims and benefits review for crew unable to return to duty. + Collaborate with the crew health team to assess fitness for duty per International Maritime Health standards. + **Crew Medical Claims Management** + Escalate high-risk crew cases to risk management, legal, HR, and clinical governance teams. + Review crew claims for relevance and appropriateness in coordination with internal and external legal teams. + Represent the corporation in arbitration proceedings related to crew medical cases. + Lead investigations into complaints or concerns regarding crew medical issues. + Conduct utilization reviews to assess medical necessity and customary costs and contribute to documentation accuracy. + Identify areas of improvement with healthcare providers and assistance companies and work with necessary stakeholders to build relationships, improve workflows and grow healthcare networks. + **Operational Support** + Provide logistical and clinical support to shipboard medical teams, especially for complex cases. + Work with the Health Operations Center to serve as a resource and for medical emergencies, medevacs, public health concerns, and other critical crew health issues. + Coordinate onboard care referrals and disembarkation processes. + Participate in the 24/7 duty schedule for crew medical support. + Support the Senior Manager of Case Management in developing and maintaining policies and procedures for crew health and case management. + Conduct quality assurance and patient satisfaction audits to ensure compliance and continuous improvement. + **Team Management** + Coach and performance manage the case management team to meet or exceed productivity and quality goals. + Establish and promote best practices and workflows for case management, including coordination with assistance companies. + Collaborate with internal departments to ensure aligned and well-coordinated health initiatives. + Monitor key performance indicators, population health data and produce recurring reports on case management metrics. + **Crew Health Programs** + Identify illness trends and lead the development of preventative and screening health programs based on medical evidence. + Train and work with shipboard and shoreside medical teams to implement and monitor effects of health programs. + Performs other duties as assigned **Qualifications:** + MD / DO required. + Medical background with knowledge in occupational health, family practice, legal policies, and procedures. + Minimum 3 years supervisory experience and 7 or more years in clinical or related administration position. Preferred to have at least 2 years of clinical practice on cruise ships **Knowledge, Skills, and Abilities:** + Ability to apply analytical and logistic skills; maintain attention to detail and accuracy. + Preferable occupational health qualification or experience in occupational health particularly seafarers. Strong understanding and proficiency in using the Microsoft suite such as Excel, Word, Visio etc. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: Less than 25% with shipboard travel likely Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: + Health Benefits: + Cost-effective medical, dental and vision plans + Employee Assistance Program and other mental health resources + Additional programs include company paid term life insurance and disability coverage + Financial Benefits: + 401(k) plan that includes a company match + Employee Stock Purchase plan + Paid Time Off + Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. + Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. + Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. + Other Benefits + Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends + Personal and professional learning and development resources including tuition reimbursement + On-site Fitness center at our Miami campus \#LI-EJ1 \#LI-Hybrid \#Corp About Us Carnival Corporation & plc is the world's largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. ***************************************************************** ******************************************************************

The Revenue Management Operations Coordinator is responsible for setting up pricing programs and promotions within the pricing system. This role involves coordinating, communicating, and troubleshooting these programs and promotions. The coordinator role works closely with the Revenue Management team and other internal partners to execute the pricing programs and promotions. Job Functions: * Responsible for entering all offers, pricing programs, and promotional pricing into the pricing system. * Ensure that all offers, promotional pricing, and merchandising attributes are correctly set up and displayed across all booking channels before and after the offer launch. * Troubleshoot issues related to offers and pricing within internal reservation systems such as Navigator, carnival.com, and GoCCL.com, and provide clear and concise communication of troubleshooting findings. * Collaborate with internal partners in Marketing, Sales, and the Casino teams to execute pricing programs and promotions. * Collaborate with internal partners in Marketing, Sales, and the Casino teams to execute pricing programs and promotions. * Communicate pricing program details to multiple internal company partners. * Support the Contact Center with questions and troubleshooting issues related to pricing programs and promotions. * Collaborate with the Revenue Management team to support all setup and pricing management activities. Knowledge, Skills & Abilities: * Key responsibilities include entering data for offers and promotional pricing into the pricing system, ensuring accurate display across all booking channels, and meeting deadlines for the coordination and launch of pricing programs and promotions. * Key responsibilities include entering data for offers and promotional pricing into the pricing system, ensuring accurate display across all booking channels, and meeting deadlines for the coordination and launch of pricing programs and promotions. For all roles: * Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques. * Skills: Strong time management and organizational skills * Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks. Qualifications: * Associate's Degree * Minimum 2 years of experience in Contact Center related role/CCL experience * Cruise industry experience preferred. Solid organizational, and time-management skills. Excellent oral and written communication skills. Ability to multitask and handle changing priorities with high level of quality. Establishes workable, prioritized and highly effective problem-solving plans for pricing and system challenges. Looks at issues, questions and dilemmas from every angle and generates entirely new ways to resolve them. Strong MS Office knowledge. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. Travel: None or very little travel Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: * Health Benefits: * Cost-effective medical, dental and vision plans * Employee Assistance Program and other mental health resources * Additional programs include company paid term life insurance and disability coverage * Financial Benefits: * 401(k) plan that includes a company match * Employee Stock Purchase plan * Paid Time Off * Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. * Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. * Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. * Other Benefits * Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends * Personal and professional learning and development resources including tuition reimbursement * On-site Fitness center at our Miami campus #LI-Hybrid #LI-GS1 #CCL About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. ***************************************************************** ******************************************************************

Project Analyst/Planner would support fleet-wide Marine projects and initiatives across Carnival Cruise Line (CCL) which includes the continuous planning and organization of required internal resources to support ongoing and planned production activities. Organizes, evaluates, interprets project data and translates into presentations, reports, charts to facilitate management decisions. Provides on-site support during dry-dock and in office to track, alleviate and streamline overall project workflow for the project management team. The Analyst / Planner has access to fleetwide marine projects, conducting feasibility studies to identify what can be executed and overall priorities. Essential Functions: * Attend dry-docks to provide onsite support with inspections, documentation, scheduling, communications, owner supply items, and others in order to streamline overall workflow and ensure project managers can focus on project delivery. * Collect, analyze and distribute cost and schedule variance metrics for reporting. Conduct studies of project lead time, competitive bids and pricing. Compiles information from Project Managers to send out the RFQ (Request for Quote), consolidates quotations / scope of works, disqualifies vendors, organizes data and sends to PM for vendor recommendation. * Enter purchase requisitions and follows up on purchase orders, approval process and timely payments to vendors that includes invoice processing, coding and reconciliation. * Develop accurate reporting and analytical tools for fleet wide studies to support lifecycle project justifications. Translates data into easy-to-read information that assist management team with decision making. * Conduct general planning, pre-project analysis of requirements. Prepare timelines for project planning fleetwide to ensure overall feasibility. * Work with vendors to review and communicate requirements and changes to business processes. Gathers all necessary documentation and forms required for dry-docks such as Fire Certificates, Risk Assessment Documents, Close out documents at the end of the project, among others. * Create visual materials for presentations to business sponsors and internal clients in regard to Dry Dock preparation, construction updates, and other shipboard / shoreside communications relating to hotel refurbishment projects. Monitor and track project status to identify roadblocks and propose process improvements. * Prepare submittals for Lloyds /USCG to obtain approval on projects, tracks and ensures all proper documentation is received and stored correctly. Supports Project Managers on request for ship modification process. Qualifications: * Bachelor's in Business Administration, Industrial Engineer, Architecture or relevant experience * 2 years of experience in similar capacity * Project Management experience with large projects or events. * Previous experience with managing ongoing vessel operations a plus Knowledge, Skills, and Abilities: * Superior knowledge of MS Word, MS Excel, MS Project, MS PowerPoint, Adobe Reader XI * Analytical skills, ability to translate Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. May need to stand for long periods of time. Travel:25-50% with shipboard travel likely Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. May be requested to work a different shift. This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: * Health Benefits: * Cost-effective medical, dental and vision plans * Employee Assistance Program and other mental health resources * Additional programs include company paid term life insurance and disability coverage * Financial Benefits: * 401(k) plan that includes a company match * Employee Stock Purchase plan * Paid Time Off * Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. * Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. * Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. * Other Benefits * Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends * Personal and professional learning and development resources including tuition reimbursement * On-site Fitness center at our Miami campus #LI-Hybrid #CCL #LI-EJ1 About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. ***************************************************************** ******************************************************************

The Director of Food and Beverage Operations for Destinations will play a pivotal role in overseeing and enhancing the food and beverage experiences across seven premier land-based destinations in the Caribbean and Latin America. This leadership position entails comprehensive management of both third-party food and beverage operators (30+ food and beverage operators with over 1,000 employees) and internal F&B operations (both in partnership with ships in Half Moon and Princess Cays), ensuring seamless and high-quality service delivery (both in terms of guest experience, food and beverage quality, and public health). The Director will also be instrumental in defining and implementing the food and beverage model for two new destinations/development projects, encompassing menu development, operating procedures and standards, staffing model and levels, KPI development, cost management, sourcing of F&B and supplies, and provisioning/logistics. Once those two projects are operational, this role will be responsible for hiring and managing those operations (as well as any other F&B Operations that we decide to insource in the future).This role demands a strategic visionary with a robust operational acumen at a large-scale land-based or shipboard operation, capable of driving excellence and innovation in food and beverage services while aligning with the overarching business objectives. It also requires strong collaboration skills as this position will need to work closely with our Destination Directors and General Managers, our corporate team (Concessionaire management, Supply Chain, Legal, Finance, etc.) and our partners at CCL and our other operating lines. Essential Functions: * Operational Management: Oversee food and beverage operations across seven destinations; Manage third-party food and beverage operators at designated locations (including performing audits for guest service, F&B quality, and public health); Directly supervise internal food and beverage teams when new 20% developments are completed; Ensure consistent quality and service standards across all locations. * Strategic Planning: Define and implement the food and beverage model for new development (including menu development, operating procedures and standards, staffing model and levels, KPI development, cost management, sourcing of F&B and supplies, and provisioning/ logistics); Collaborate with senior leadership to align food and beverage strategies with overall business goals and to set standards across both third party and in-house operations. * Financial Management: Prepare and monitor annual operational plan for food and beverage operations; Forecast and manage costs to ensure profitability; Develop business cases to justify departmental needs and expenditures, including the preparation of annual capex plan; Formulate and execute strategies for revenue growth. * Compliance and Safety: Ensure all food and beverage operations comply with safety, sanitary, and regulatory standards; Develop and enforce SOPs for food safety, handling, and waste management; Implement corrective and preventative action plans in case of non-compliance. * Talent Management: Recruit, train, and develop a strong team of food and beverage professionals; Provide leadership, mentoring, and development opportunities; Foster a culture of high performance and ethical standards; Training of leadership team and development of training plan for all F&B employees. * Vendor and Supplier Relations: Build and maintain relationships with food and beverage suppliers; Partner with Strategic Sourcing and Concessionaire Management teams to negotiate contracts to ensure quality products at competitive prices; Partner with supply chain team to oversee procurement and logistics for food and beverage supplies. * New Restaurant Development: Lead the design/ business needs and operational startup of various new developments; collaborate with design and construction teams to ensure practical and effective restaurant layouts; Develop and implement operational plans for new restaurant openings. * Innovation and Market Trends: Stay abreast of industry trends and innovations; Implement new concepts and strategies to enhance guest experience and loyalty. Qualifications: * Bachelor's Degree in Hotel/F&B Management. * 10 + years of full-services Hospitality experience. * Restaurant, culinary and catering experience required. * Cruise operations or large hotel environment preferred. Knowledge, Skills, and Abilities: * Multi-unit experience in a matrix organization. * Restaurant, culinary and catering experience required, food sanitation proficiency, strong computer literacy, F&B design. * Environmental and regulatory compliance acumen as it applies to cruise vessels or US land-based operations. Physical Demands: Requires regular movement throughout company facilities. Travel: 25-50% with shipboard travel likely Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: * Health Benefits: * Cost-effective medical, dental and vision plans * Employee Assistance Program and other mental health resources * Additional programs include company paid term life insurance and disability coverage * Financial Benefits: * 401(k) plan that includes a company match * Employee Stock Purchase plan * Paid Time Off * Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. * Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. * Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. * Other Benefits * Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends * Personal and professional learning and development resources including tuition reimbursement * On-site Fitness center at our Miami campus #LI-Hybrid #Corp #LI-TM1 About Us Carnival Corporation & plc is the world's largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. ***************************************************************** ******************************************************************

The Specialist, Creative Services & Merchandising is a visual storyteller and creative collaborator who supports the internal concepting process and execution of branded experiences across the Global Gaming organization. This role blends graphic design expertise with project coordination, working cross-functionally to develop compelling visual communications that inspire and captivate audiences. The Specialist is responsible for creating and modifying graphics, illustrations, and digital assets for a variety of purposes including branding, advertising, digital media, and print materials, while maintaining brand consistency and ensuring production quality. Essential Functions: Creative Development & Design Execution -Create and modify graphics, illustrations, images, and other artwork for communication pieces, intradepartmental requests, and events. Digital Marketing Support - Support CRM platform content and creative needs, including email templates, push notifications, and lifecycle marketing assets. Project Coordination & Communication - Support the internal creative concepting process by collaborating with cross-functional teams including marketing, events, operations, and external vendors. Develop and communicate timelines, milestones, next steps, and status updates to stakeholders. Prepare files for production and maintain quality control across deliverables. Brand Stewardship & Visual Consistency - Maintain brand consistency across all communications and materials. Collaborate with team members to brainstorm new ideas and design solutions that elevate the guest experience. Reporting & Data Capture - Track engagement metrics for creative campaigns and digital platform communications. Support dashboards and reporting tools for leadership insights Qualifications: Bachelor's degree in Graphic Design, Visual Communications, Marketing, or a related field; or equivalent professional experience in creative services or merchandising. 2+ years of experience in graphic design, visual storytelling, or creative production within a marketing, branding, or merchandising environment. Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other design tools such as graphic tablets and animation software. Experience in setting up and managing user profiles, roles, and permission sets in a digital platform such as Salesforce. Strong portfolio showcasing a range of design work across digital and print. Excellent communication and collaboration skills, with the ability to work cross-functionally and manage multiple projects simultaneously. Demonstrated ability to maintain brand consistency and prepare production-ready files with attention to quality control. Hands-on experience creating and modifying graphics, illustrations, HTML emails and digital assets for campaigns, merchandise, and branded experiences. Proven track record of supporting internal creative concepting processes and translating ideas into compelling visual designs. Salesforce or similar product knowledge Experience developing and managing project timelines, milestones, and status updates across teams Familiarity with preparing files for production and ensuring visual quality across formats (print, digital, shipboard). Experience collaborating with marketing, merchandising, and event teams to deliver cohesive visual communications. Strong eye for detail and ability to streamline ideas into clear, impactful visual narratives. Knowledge, Skills & Abilities: Graphic Arts Expertise -Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign) other design tools. Strong understanding of visual storytelling, branding, and design principles. Digital Platform Experience -Proficient technical knowledge to bridge business requirements and processes with digital platforms. Experience implementing configuration changes, including (but not limited to) automation, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports. Project Management - Experience developing timelines, tracking progress, and communicating updates. Collaboration & Communication -Excellent interpersonal skills with the ability to work cross-functionally and present ideas clearly. Comfortable receiving and incorporating feedback from diverse stakeholders. Creative Thinking & Problem Solving - Innovative mindset with a passion for design and continuous improvement. Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques. Skills: Skilled in digital illustration, layout design, photo editing, and animation. Abilities: Ability to streamline ideas into compelling visuals that communicate key messages. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: Less than 25% with shipboard travel likely Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #LI-Hybrid #Corp #LI-TM1

The Specialist, Front-End Web Merchandising role executes the strategy for promotional content on carnival.com - from new sales to brand announcements, new module designs to daily updates. Their aim is to increase engagement and booking conversion on the Carnival website across all devices while providing the best possible user experience and meeting established business goals. The Specialist, Front-End Web Merchandising is responsible for the day-to-day execution of the merchandizing strategy including development, CMS implementation, maintenance, optimization and governance. The role will focus on the development and implementation of new merchandising and maintenance of existing content via our content management system and other e-commerce platforms using HTML/CSS and JavaScript. Essential Functions: Expand on personalization strategy to develop and implement rules, logic, and audiences for our targeted personalization campaigns. Analytics, concurrent campaigns, and business goals need to be taken into account to develop the rules logic, and, audiences for these campaigns. Implement all merchandising campaigns for Carnival.com on the front-end using JavaScript & HTML/CSS within Sitecore CMS and Optimizely platforms. Implementation of campaigns encompasses interpreting creative mockups into code, maintenance/optimization of existing content, and adherence to performance/ADA guidelines. Perform QA testing for accuracy and functionality across browsers and devices; troubleshoot and/or engage relevant teams (e.g. DevOps, support, ADA), as needed. Work cross-functionally coordinating with marketing teams and other Carnival business units such as Casino, E-commerce, Brand Marketing, and IT to make sure our merchandising being implemented follows brand guidelines (voice, digital style guide), best practices and compliance requirements (performance, ADA), incorporates learnings (A/B and user testing) and is properly tagged for analytics/reporting. Performs other duties as assigned Qualifications: Bachelor's Degree - Marketing, Business, Communications Computer Science, or related field 3+ years of experience coding for websites or managing an e-commerce site or digital marketing experience. Proficiency in CRM and marketing automation tools (e.g., Salesforce, Optimizely, Sitecore). Travel industry experience is a plus Mobile commerce experience is a plus HTML, CSS, Javascript accreditation preferred Knowledge, Skills, and Abilities: Experience with CMS software (Sitecore a plus) and ecommerce platforms (Optimizely a plus). Ability to manage multiple projects in a fast-paced, deadline-driven environment. Strong independent decision-making, organizational, planning, and problem-solving skills. Experience interfacing with a range of web site, mobile, tablet, creative design initiatives. Ability to identify, prioritize, and articulate highest impact initiatives. Understanding of design/ layout best practices and ADA compliance in the digital environment. Experience with automation tools and customer segmentation. Incredible attention to detail and ability to think logically. Have proficient knowledge of HTML / CSS / Javascript. Ability to work with Adobe Creative Suite of products and/or Figma. Proficient in understanding and articulating technical concepts. Adept at bridging the gap between technical and non-technical stakeholders Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: No or very little travel likely Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #LI-Hybrid #LI-TM1 #CCL

The Director of Housekeeping & Laundry Operations serves as the strategic leader overseeing all housekeeping and laundry functions across the fleet, ensuring the highest standards of cleanliness, service excellence, and guest satisfaction. This role drives operational performance by setting the vision, establishing brand-aligned standards, and implementing best-in-class processes that elevate the guest experience and protect the company's reputation. In addition to overseeing daily operations, this leader is responsible for large-scale initiatives including newbuild integration, refurbishment projects, dry dock planning, vendor partnerships, and budget management. The Director plays a pivotal role in shaping the department's long-term strategy, fostering a culture of accountability and professional development, and ensuring compliance with all health, safety, and environmental standards. Through cross-functional collaboration with Brand Experience, Product Development, Public Health, HR, and other key stakeholders, the Director ensures consistency and operational excellence across all vessels. By combining strategic oversight with hands-on leadership, this role not only enhances service delivery but also develops the next generation of shipboard leaders while contributing to the overall success of the brand. Essential Functions: Talent Strategy & Organizational Alignment: Partner with shipboard department heads and Human Resources to assess talent gaps, drive succession planning, and oversee all personnel decisions including promotions, pay changes, and departmental moves via the Crew Personnel System (CPS). Lead initiatives to build leadership capability and foster a high-performance culture across the fleet. Team Development: Lead, coach, and inspire a diverse team of shipboard leaders. Drive talent development, succession planning, and performance management in partnership with HR. Foster a culture of accountability, service excellence, and professional growth. Project & Resource Management: Spearhead planning and execution of dry dock activities, newbuild integration, and refurbishment projects. Oversee product sourcing, vendor negotiations, and logistics to ensure timely delivery and operational readiness. Manage departmental CAPEX and R&M budgets with a focus on cost efficiency and value creation. Annual Planning for Floor Care & Upholstery: Partner with the Senior Manager, Housekeeping to develop and execute an annual plan for floor care and upholstery maintenance. Ensure ship-specific requirements are met, activities are aligned with brand aesthetics, and execution supports guest satisfaction without disrupting service. Compliance & Safety Leadership: Ensure all housekeeping operations comply with HESS protocols and corporate policies. Lead risk assessments, promote safety culture, and ensure teams are trained and equipped to maintain a safe and healthy environment. Cross-Functional Collaboration: Serve as a key liaison between Housekeeping and internal stakeholders including Brand Experience, Product Development, Public Health, and Newbuild teams. Ensure operational needs are represented and integrated into broader company initiatives and destination planning. Performance Monitoring & Innovation: Analyze operational data, guest feedback, and financial metrics to identify trends and opportunities. Lead initiatives to enhance service delivery, streamline processes, and introduce innovative solutions that elevate the guest experience. Qualifications: 8 years of leadership experience in housekeeping operations, preferably in cruise or hospitality industries. Knowledge, Skills and Abilities: Scope: Manage Shipboard personnel & activities/processes. Collaborate with both Shoreside and Shipboard. Problem solving: Leads the development and execution of operational strategies that directly influence the guest experience and brand presentation across the fleet. Makes high-level decisions that shape the visual and functional standards of staterooms, public spaces, and crew areas. Ensures shipboard teams are equipped with the tools, resources, and guidance needed to deliver excellence while maintaining financial discipline. Anticipates challenges, evaluates risks, and implements proactive solutions that balance operational efficiency, compliance, and service quality. Impact: Develops and leads the execution of strategic departmental plans and initiatives that directly influence fleet-wide housekeeping and laundry operations. Serves as the senior departmental representative in dry dock planning and execution meetings, ensuring operational priorities are fully integrated and aligned with brand standards. Oversees the evaluation and implementation of new or alternative product sourcing strategies, driving innovation and cost efficiency. Plays a key role in shaping departmental guidelines and standards, while actively mentoring and developing the next generation of leaders to ensure long-term organizational capability and continuity. Leadership: Manages 7 direct reports and oversees shipboard housekeeping teams. Influences cross-functional decisions and contributes to enterprise-wide initiatives. Physical Demands: Requires regular movement throughout company facilities. Travel: 25-50% shipboard travel likely Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #LI-Hybrid #CCL #LI-TM1

The Revenue Management Operations Coordinator is responsible for setting up pricing programs and promotions within the pricing system. This role involves coordinating, communicating, and troubleshooting these programs and promotions. The coordinator role works closely with the Revenue Management team and other internal partners to execute the pricing programs and promotions. Job Functions: Responsible for entering all offers, pricing programs, and promotional pricing into the pricing system. Ensure that all offers, promotional pricing, and merchandising attributes are correctly set up and displayed across all booking channels before and after the offer launch. Troubleshoot issues related to offers and pricing within internal reservation systems such as Navigator, carnival.com, and GoCCL.com, and provide clear and concise communication of troubleshooting findings. Collaborate with internal partners in Marketing, Sales, and the Casino teams to execute pricing programs and promotions. Collaborate with internal partners in Marketing, Sales, and the Casino teams to execute pricing programs and promotions. Communicate pricing program details to multiple internal company partners. Support the Contact Center with questions and troubleshooting issues related to pricing programs and promotions. Collaborate with the Revenue Management team to support all setup and pricing management activities. Knowledge, Skills & Abilities: Key responsibilities include entering data for offers and promotional pricing into the pricing system, ensuring accurate display across all booking channels, and meeting deadlines for the coordination and launch of pricing programs and promotions. Key responsibilities include entering data for offers and promotional pricing into the pricing system, ensuring accurate display across all booking channels, and meeting deadlines for the coordination and launch of pricing programs and promotions. For all roles: Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques. Skills: Strong time management and organizational skills Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks. Qualifications: Associate's Degree Minimum 2 years of experience in Contact Center related role/CCL experience Cruise industry experience preferred. Solid organizational, and time-management skills. Excellent oral and written communication skills. Ability to multitask and handle changing priorities with high level of quality. Establishes workable, prioritized and highly effective problem-solving plans for pricing and system challenges. Looks at issues, questions and dilemmas from every angle and generates entirely new ways to resolve them. Strong MS Office knowledge. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. Travel: None or very little travel Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #LI-Hybrid #LI-GS1 #CCL