CSC Holdings LLC jobs

Global Marketing CSC is seeking an experienced and detail-oriented senior copywriter to join our global marketing team. This role will support our Corporate and Legal Solutions (CLS) and Digital Brand Services (DBS) businesses, ensuring every piece of content is clear and consistent, represents our value proposition, and aligns with CSC's brand standards. The role will further support executive-level communications for our C-suite, with the successful candidate having the ability to capture the authentic voices of our most senior leaders. This role will work closely with marketing managers, designers, and subject matter experts to create, refine, and elevate content across all marketing channels. While strong editing will be critical for this role, the ability to write original content is equally important, whether it's crafting social copy, web pages, articles, or emails. This position is ideal for a proactive editor-writer hybrid-someone who not only catches errors but also identifies opportunities to improve flow, impact, and audience engagement. Key responsibilities: • Write and refine content across all channels-including reports, blogs, web copy, emails, and social media-to ensure clarity, accuracy, and adherence to brand voice. • Work with C-level leaders to capture their authentic voices and produce copy (internal emails, speeches, social copy) in a timely manner. • Transform complex legal, compliance, domain security, digital brand, and fraud protection copy into clear, accessible language for senior decision-makers. • Review structure, tone, and readability, ensuring consistency and alignment with campaign goals. • Proactively identify and recommend improvements, from tightening structure and tone to reframing copy for stronger engagement. • Collaborate with writers, designers, and campaign teams to maintain message consistency and optimize content performance. • Help develop and maintain editorial guidelines, ensuring accuracy and quality across all global content. • Stay informed about market trends, regulatory updates, and digital risks to ensure content remains current and compliant. • Provide editorial support for cornerstone assets and repurpose them into new formats such as blogs, carousels, and emails. Requirements • A degree in journalism, communications, English, or a related field. • A minimum of eight years' experience in B2B content editing or writing, preferably within a corporate or agency setting. • Strong editorial judgment with the ability to simplify complex topics while maintaining technical accuracy. • Demonstrated ability to both edit and originate content across multiple formats-including web, email, social, and thought leadership. • Excellent command of grammar, structure, and style, with an eye for detail and consistency. • Experience collaborating with subject matter experts and ensuring factual accuracy. • Skilled at managing multiple priorities, deadlines, and feedback rounds with minimal oversight. • Comfortable using Microsoft Office, Adobe Acrobat, and shared cloud platforms like OneDrive or SharePoint. • Experience using project management platforms such as Wrike to track workflows and deadlines. • A portfolio demonstrating a range of edited and original work across digital and long-form formats. Preferred • Experience editing or writing about regulatory compliance, corporate governance, domain management, or cybersecurity. • Experience using, or a willingness to be trained in, AI tools and large language models (e.g., ChatGPT) to support content ideation, repurposing, and workflow efficiency, while maintaining editorial integrity and tone of voice. Ideal candidate This role is ideal for a strategic, proactive editor who combines precision with creativity. The role requires someone who is as confident rewriting a complex paragraph as they are tightening a headline, can spot inconsistencies others miss, and can suggest improvements that make copy sharper, clearer, and more effective. The ideal candidate can balance editorial rigor and original thinking, helping ensure that every piece of content from CSC not only meets our brand standards but elevates the story we tell across global markets.

Software Quality Assurance Coop (s): 20 Duration: 4 months+, Full-time EDUCATIONAL RECOMMENDATIONS Currently a candidate pursuing a bachelor's degree or a master's diploma in Computer Science, Telecommunications, Computer Networking or related field at an accredited U.S. university. Minimum GPA 3.0 DCN2025 You have: Solid programming skills (C, C++. Python or TCL/TK an asset) Knowledge of basic networking including OSI layer, TCP/IP Familiarity with Unix/Linux environments Strong analytical / troubleshooting skills Good interpersonal, written and verbal communication skills Quick learner, self-starter, and able to work independently Gain hands-on experience in industry-leading technology related to routing, switching or mobile core Work on data center and virtualization technologies Work with teams that build and test terabit speed routers Work with and learn industry-standard DevOps tools like git, Nagios etc Contribute to product codebase or automation harness using C, C++, Python and Tcl Work on customer testbeds using traffic generators and protocol emulators. Learn to work in a professional environment

Shift Differential: Up to 20% for evening/weekend shifts Overtime: Daily OT pay for shifts exceeding 8 hours Training & Development We offer a structured, hands-on training program: Phase 0: Onboarding & Classroom Training Learn cleanroom protocols, safety procedures, and basic fab operations. Phase 1: Shadowing Certified Operators Observe and learn from experienced team members. Phase 2: Hands-On Training Practice job functions under close supervision with real-time feedback. Phase 3: Certification Complete live and online tests to become a certified operator. Ongoing training is provided for new equipment, process changes, and safety updates. You'll also participate in “Fab School” sessions led by our engineering team to support continuous improvement. High school diploma required Basic software, chemistry, and math skills Experience with mechanical systems, electronics, or similar fields preferred Strong communication and teamwork skills Semiconductor fab experience is a plus, but not required Operate semiconductor processing and testing equipment Handle wafers safely and follow cleanroom protocols Work 12-hour shifts with opportunities for overtime and shift differential pay Advance into Technician, Supervisor, or even Engineering roles over time

(s): 4 Duration: 10 Weeks EDUCATIONAL RECOMMENDATIONS Currently a candidate for a PhD in Computer Science, Computer Systems Engineering, Math, Artificial Intelligence, or related field at an accredited school in the USA. Expertise in deep learning fundamentals, including large language models and agent-based systems, and experience with training, deploying, and/or profiling models. Experience in principled systems design and development. Excellent communication skills, with the ability to analyze complex problems and effectively communicate findings. Strong publication record in top-tier AI and systems conferences. It would be nice if you also had: We encourage applications from candidates who have a strong foundation in one or more of the areas below, even if you don't meet every criterion. We value diverse perspectives, innovative thinking, and complementary skills. Agentic AI & Large Language Models (LLMs): Familiarity with large-scale model inference and optimization, as well as experience in LLM reasoning, prompt engineering, and resource-constrained computation. AI Systems Architecture & Optimization: Experience managing GPU or accelerator resources, optimizing performance, and benchmarking across different hardware environments. A solid understanding of AI infrastructure design and inference workflows-such as KV-cache management, batching, and offloading-is beneficial. Compilers & Hardware-Software Co-Design: Knowledge of computational graph representations (e.g., ONNX, MLIR, XLA, TorchScript) and model optimization frameworks (e.g., TensorRT, TVM). Experience working with heterogeneous accelerator ecosystems (e.g., TPUs, AMD ROCm GPUs) or parallelizing compilers is a plus. Distributed, Edge AI & Web3 Computing: Understanding of distributed or edge inference systems (e.g., Ray Serve, DeepSpeed-Inference, vLLM), with familiarity in blockchain technologies, smart contracts, or wireless networking protocols (Wi-Fi, 3GPP, Bluetooth). Are you passionate about solving problems? As part of our team, you will: Design and implement state-of-the-art AI/ML decentralized systems. Validate and evaluate your implementation in our cutting-edge labs. Interface, explore, and learn from the experts.

Join the innovative team at Nokia Bell Labs Mobile Network Systems as a Network Researcher, where your expertise will be instrumental in shaping the future of connectivity. You will collaborate in a dynamic environment focused on pioneering 5G-Advanced/6G technologies, cloud-native systems, and end-to-end network orchestration and automation. Your role will involve designing cutting-edge RAN and Core systems for next-generation Open RAN (O-RAN), pushing the boundaries of what's possible. Enjoy a culture of creativity and collaboration, where your ideas are valued and impactful. We offer professional development opportunities, and a chance to contribute to a unified networking experience (UNEXT) that benefits all. Embrace the challenge and excitement of working at the forefront of technology with a team dedicated to driving innovation and transformation. You have: PhD in Computer Science, Electrical Engineering, Systems Engineering, Data Science, or related field. Excellent programming skills for prototyping. Prior research experience supported by a proven track record. Strong written and spoken communications/presentation skills. It would be nice if you also had: A strong publication record in relevant academic journals. Hands-on experience on open-source projects, e.g., OpenAirInterface, srs RAN, Open5GS, Free5GC. Ability to identify upcoming research trends and directions with a focus on maximizing impact. Lead the design and development of RAN and Core systems for cutting-edge 6G and Next-generation Open RAN (O-RAN) infrastructures. Drive innovations in end-to-end Network Slice Management, enhancing service quality and efficiency across diverse applications. Explore and implement Multi-access Open RAN solutions, integrating Wireless LANs and cellular technologies for seamless connectivity. Research and prototype solutions for Non-terrestrial networks (NTNs) to expand cellular access capabilities and coverage. Utilize Artificial Intelligence and Machine Learning techniques to automate network operations, optimizing performance and reliability. Oversee Intelligent Lifecycle Management for Cloud-native Cellular Systems, ensuring adaptability and scalability in evolving environments. Engage in multidisciplinary collaboration, working closely with experts to push the boundaries of 5G-Advanced/6G technologies. Take part in groundbreaking projects that shape the future of network orchestration and automation, accelerating the adoption of next-gen solutions.

Ideal candidate interprets internal and external NPO business challenges and recommends best practices to improve products, platforms, tools, processes and services. Contributes to development of concepts to determine professional direction of own organizational unit. Develops, drives and Market Automation/Software driven solutions to help improve NPO process and promote software sales. Develop, train, and optimize machine learning models using state-of-the-art algorithms and techniques is also vital. Processes and analyzes large datasets to extract meaningful features and insights and builds scalable ML pipelines and deploy models into production environments. Also collaborateswith data scientists, telco/RF engineers, automation experts and product managers to understand business requirements and translate them into AI solutions. He/she will monitor model performance and continuously improve accuracy, efficiency, and robustness and stay updated on emerging AI/ML trends and tools to apply best practices. Bachelor's or master's degree in data science, Computer Science or related fields. A minimum of 6-8 years work experience in software development/engineering projects, with minimum 2-3 years of AI/ML & Data Engineering experience. Strong programming skills in Python and familiarity with ML libraries. Experience with data manipulation and transformation Understanding of ML algorithms including supervised, unsupervised, and deep learning methods. Experience in interfacing python tools with relational databases - At least 1-2 of these (Click house, Presto, MySQL, Oracle, SQL Server, Postgress) Solid foundation in statistics and data analysis. Knowledge of cloud platforms (AWS, GCP, Azure) and experience with containerization (Docker, Kubernetes) is a plus. Strong problem-solving skills and ability to work independently and collaboratively. Excellent Communication skills - English. Spanish and Portuguese is a plus - Optional. Good knowledge of 5G & LTE network architecture, and network optimization is a plus - Optional Document experiments, processes, and results clearly for knowledge sharing and reproducibility. Use traditional automation languages like python combined with ML models to create a final product beneficial for Network Planning and Optimization practices. Has in-depth organizational and relevant market knowledge and uses understanding on how relevant areas can be integrated to achieve objectives. Solves complex problems based on sophisticated analytical thought and complex judgment

As an Alliance Manager you will be working with other Alliance Managers across the globe, helping Cloud and Networks Services grow by partnering with key industry leaders. Working together we will address more of our customers need and solve more or our customers' issues which will be an important growth machine for our future. If you have: 10- 12 years of experience in a software technology company. Alliances experience preferred. Understanding of communications software, with prior experience positioning and selling solutions. Ability to build trusted customer CxO relationships. Solid business acumen with an understanding of complex business matters and customer needs. Ability to bring cross-functional teams together in support of selling and revenue realization efforts. Creative ‘out of the box' thinker with excellent communication, interpersonal and presentation skills. Exceptional work ethic, the ability to work independently, self-motivated, driven and a strong desire to succeed. Developing new partner-linked pipeline Organize and lead partner meeting discussing joint target accounts, pipeline development, regional market insights Drive regular MBR/QBR with key partners Continuous creation of CNS portfolio mindshare among partners with value proposition, training, and workshop Facilitate the networking of sales leaders with Nokia and Alliances targeted at specific accounts and offerings Track and drive partner-linked CRM opportunities with the corresponding sales leaders Collaborate with sales leaders to understand support needed by our partners Qualify the partner linked pipelines and ensure a clear view of the pipeline. Enable SIs with Autonomous Network product suite Coordinate the setting up CoE labs Support the training and maintenance of the labs Work with the partners with investment, discount, and certification investments. Unblock any internal/external issues to close these deals. Identify risks to the deals on an ongoing basis and collaborate with internal teams to resolve concerns Represent NOKIA in a professional and ethical manner Travel to attend meetings and related business activities

Syniverse is the world's most connected company. Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world's most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we're able to provide our incredible talent with an innovative culture and great benefits. Who We're Looking For General Summary This position reports directly to a senior level managing attorney and is responsible for providing basic legal analysis and advice across a broad range of legal issues of minimal to moderate complexity under general managing attorney supervision to the various functional departments of the company and provides basic legal services as required. This role requires a good working knowledge of common law legal concepts with respect to contract law and general contract drafting procedures. * Some of What You'll Do Principal Duties and Responsibilities: * Review and respond to internal commercial contract requests for new contracts, amendments to existing contracts, or other documents, which will require: * Review any exceptions or modifications to standard commercial contracts, effectively negotiate basic to moderately complex terms and conditions with customers or vendors to address and resolve concerns and minimize corporate exposure with assistance from senior legal counsel as necessary. * Identify issues of general scope requiring basic legal review and timely coordinate with internal functional departments (e.g., Sales, Product Management, Customer Service, Finance, etc.) as appropriate, and managing attorney, as needed. * Provide a point of contact for Sales and other Syniverse personnel with regard to contract and other document and business issues. * Ensure the accuracy of the company's commercial contracts, amendments and renewals for assigned area of responsibility. * Assist with drafting legal responses to customer Request for Proposals. Perform the following: * Assist paralegal(s) with the management of corporate entities at direction of managing attorney. * Prepare basic correspondence, contract file documentation, and internal memoranda for review by Legal management. * Handle ad hoc contract-related work assignments from Legal management. Job Requirements: * JD degree from an accredited U.S. law school. * Membership in good standing with the Florida Bar or approved in-house counsel status from the Florida Bar. * 2+ years of commercial transactional law practice (in-house experience is a plus). * Ability to read, interpret, draft, modify and negotiate legal documents, analyze legal situations, and assist senior counsel as assigned. * Good business judgment and acumen. * Strong interpersonal skills. * Good verbal and written communication skills, including basic negotiation skills. * Ability to balance basic legal liability issues and commercial interests of the business. * Ability to successfully facilitate basic business deals with minimal impacts on revenue. * Strong personal computer skills. * Ability to manage a large workload with daily supervision and effectively prioritize workload and work concurrently on various matters of basic legal complexity. * Decisive, well organized, efficient and detail oriented. * Demonstrated analytical, conceptual and problem solving skills. * Enthusiastic, ambitious and friendly self-starter. * Must work efficiently and effectively in an extremely fast-paced environment. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. * Why You Should Join Us Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture. At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world. Know someone at Syniverse? Be sure to have them submit you as a referral prior to applying for this position.

As a Customer Care Technical Lead (CCTL) at Nokia, you will be the pivotal technical liaison between our customers and the Nokia Care organization, ensuring seamless communication and resolution of complex technical issues. You will collaborate closely with the Customer Care Lead (CCL) and delivery teams, advocating for customer interests and driving the technical aspects of service delivery. This role is situated within a passionate team committed to customer satisfaction, where innovation and problem-solving are highly encouraged. In this fast-paced, dynamic environment, you will take charge during critical incident management, providing expert guidance and strategic insights to enhance network performance and reliability. As a leader, you will empower your team, fostering a culture of collaboration and knowledge sharing while navigating the exciting challenges of next-generation telecommunications technology. You Have: Education & Experience: A Bachelor's degree in Telecommunication, Computer Science, Engineering, or a related field is essential, with an advanced degree preferred. 8+ years of extensive experience in mobile core network domains (3G/4G/5G), including design, deployment, integration, performance, optimization, and IP connectivity, with proven troubleshooting abilities. Technical Expertise (Core Network & Protocols): Excellent knowledge of 3GPP standards, 3G/4G/5G network architecture, protocols, and call flows (e.g., TCP/IP, Routing/Switching, Telecom/IT Network Security, DNS, Radius, LDAP, Diameter Policy Control and Charging, Unix/Linux Platforms, Virtualization & Public/Telco Cloud). Proficiency in network management and monitoring tools. Cloud & Virtualization: Working experience with Cloud Native, VNF/CNF, Microservices, Containers, and Virtualization Technologies (Docker, Kubernetes (K8s), Helm). Experience with Linux & Windows, including scripting (shell, Python). Knowledge of DevOps and CI/CD methodologies. Customer Support & Soft Skills: Strong leadership, interpersonal, and team/vendor management skills. Extensive experience in customer support, utilizing helpdesk tools (e.g., Salesforce) and participating in 24/7 on-call rotations. Experience managing escalations and coordinating resources across cross-functional teams. Excellent written and spoken English communication skills, with the ability to convey complex technical ideas. Tools & Methodologies: Knowledge of Project Management principles and methodologies, and understanding of Customer Services concepts, tools, and processes. Proficiency in Microsoft Office applications (Excel, PowerPoint, PowerApps, PowerBI, Planner, Teams). It would be nice if you also had: Financial literacy, encompassing the ability to interpret financial statements, perform financial analysis, create budgets, and efficiently manage operational costs. Technical Interface & Advocacy: Acting as the primary technical liaison between customers and Nokia support, serving as an end-to-end technical advocate during incident management (including critical outages), and supporting the Customer Care Lead (CCL). Network Management & Guidance: Maintaining customer network documentation, providing technical guidance for complex scenarios like telco cloud to minimize service impact, and analytically solving complex problems. Communication & Compliance: Delivering customer-facing communications on operational and technical issues, making recommendations based on technical notes, ensuring SLA compliance and KPI quality, and following up on tickets. Process Adherence & Improvement: Ensuring disaster recovery procedures are in place, adhering to change management processes, providing technical guidance for upgrades, driving automation, contributing to Design for Serviceability, and fostering knowledge management. Resource & Project Management: Validating technical task workloads, managing resource allocation, supporting Delivery to Care handovers, and providing 24x7 emergency support.

As a Manufacturing Test Process Engineer at Nokia's Allentown facility, you will play a critical role in optimizing the testing processes for our cutting-edge optical communication products. You will collaborate closely with cross-functional teams, from technicians to senior directors, to diagnose and resolve complex hardware and software test challenges. In this fast-paced environment, you will help drive end-to-end test yield improvements and contribute to the continuous enhancement of our innovative technology. You will have the opportunity to implement your creative solutions while ensuring the highest quality standards that our customers expect. This role encourages proactive engagement and self-motivation, offering an exciting platform for recent graduates and experienced engineers alike to develop their skills and advance within Nokia's vibrant culture of innovation. You have: BS Degree or higher in science or engineering (Computer Engineering, Software Engineering, Electrical Engineering, etc.) 3+ years of experience in a manufacturing environment Working knowledge of analog and digital electronics, including reading electrical schematics Proficiency in statistical analysis (Gauge R&R and SPC) and familiarity with SQL It would be nice if you also had: 5+ years of experience in semiconductor or opto-electronic manufacturing Experience with international contract manufacturers in a support role Interest or experience in optical test and measurement equipment Ability to read and improve high-level Object-Oriented languages (Java, C#, VB.NET) Troubleshoot and resolve complex hardware and software test issues in a fast-paced manufacturing environment. Collaborate with a dynamic team to drive improvements in test yield and reduce test cycle times. Develop comprehensive documentation to support testing processes and findings. Create and provide software tools for technicians focused on fault isolation of optical and electrical problems. Communicate effectively with colleagues at all levels, ensuring transparency and professional interactions. Proactively balance production demands with continuous improvement initiatives to enhance product reliability. Utilize statistical analysis techniques, including Gauge R&R and SPC, to drive process improvements. Review and enhance existing code to optimize testing equipment and interface for better performance and quality.

Associate Client Order Coordinator - Annual Reports Onsite - Chicago, IL | Sacramento, CA | Dallas Fort-Worth, TX | Wilmington, DE Monday - Friday, 10am-7pm CST / 9AM-6PM PST / 11am-8pm EST If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a difference in CSC's professional business-to-business environment as a Client Order Coordinator. And there's the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC's competitive benefits-paid time off, medical, dental, and 401(k) plans, just to name a few. We're hiring Client Order Coordinators for our Annual Reports Filing team. You'll work directly with Client Service Representatives and vendors across the country. Particular services of this team includes researching and processing legal documents and conducting online research. Our Client Order Coordinators are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best. We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business Some of the things you'll be doing: Reviewing and processing legal documents Completing data entry of customer information Fulfilling customer orders with various jurisdictions Sending accurate results to customers in a timely manner Problem solving issues related to customers and documentation Provide excellent customer service to internal and external customers Electronic filing and retrieval of documents What technical skills, experience, and qualifications do you need? Ability to work in a fast-paced environment Attention to detail Strong comprehension and critical thinking skills Superb organizational and time management skills Ability to navigate quickly across multiple systems Strong Computer skills Effective written and verbal communication skills Preferred Qualifications: Transactional or administrative experience (reviewing and evaluating documents) Business to Business Customer Service Experience Legal Compliance experience Proficiency with Microsoft Office At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current starting salary is $40,000 per year. Candidates for this position must be eligible to work without sponsorship.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Location: Remote, US (Preferred CO, TX, IL, GA) The CMS Business Development Consultant is responsible for consulting and partnering with named Service Providers and Network Operators in the US to drive long-term growth for both Ciena and our Service Provider partners. This position combines business development, product consulting and partnership to perform a critical shared overlay function working in collaboration with Ciena Account teams. The role is focused on strengthening partnerships, developing new business opportunities, launching new Carrier Managed Services and accelerating sales performance with our partner community. To perform exceptionally well in this role, the Consultant will need: an outcome oriented problem solving mindset, emotional intelligence to align internal and external stakeholders and superior communication skills. How Will You Contribute: Business Development Develop and launch new services with Service Provider Partners. Drive partner orders to target and YoY Growth. Leverage consultancy approach to provide service creation and monetization support into target service provider partners. Lead business development and thought leadership initiatives to drive new opportunities and evolve existing services with our partner executive leadership teams. Identify target market segments, quantify market opportunity, assess the competitive landscape to engage with an insight-based selling approach. Proactively takes steps to capitalize on managed service opportunities presented by market opportunity. Deliver strategic consulting and business case development to execute the existing service evolution and new service creation process to launch new Ciena powered Carrier Managed Services. Develop market assessments and TCO/ROI business cases to justify investment. Lead the feasibility and business case assessments. Partnership Management Engage with key partner sales and marketing executives to create and maintain strong relationships with our partners. Developing personalized strategic business plans for each partner. Conduct annual business planning, and quarterly reviews with partner liaisons to measure and drive revenue growth. Engage Senior Sales Leadership and define strategy annually to grow Monthly Recurring Revenue of Ciena Powered Carrier Managed Services. Prioritize resources, OPEX and market development fund investment to achieve short and long-term sales growth. Align and engage internal Ciena resources to build out and drive a long-term managed services strategy. Communicate back to account management team and sales VP's key information that will help drive stronger corporate relationships with the partner and Ciena. Sales Enablement Develop a sales training and enablement strategy for multiple partners and customers that is non-technical and focused on evangelizing Ciena solutions that are built on the partners service platform(s). Develop content and lead sales training events to help relevant Direct and Indirect Sales teams grow Monthly Recurring Revenue. Monitor and report progress against business targets throughout the duration of engagements. The Must Haves: Must have at least 8 years' experience working in or with Telecommunication Service Providers in Sales, Channel Sales, Business Development, Product Management or Consulting. Experience in the Telecommunications eco-system including Global Carriers, Tier 1 Operators, Tier 2 Operators, Regional Service Providers, MSOs, Submarine Operators, Indirect channel, DC Operators and Cloud Providers. Experience with Service Provider/Network Operator Product Development Lifecycle and the requirements to develop, launch, operationalize, and enable the GTM of a new carrier managed service. Experience with channel programs, channel policies and channel management. Skilled in all aspects of consultative sales and business development. End to end including strategy development, executive discussions, relationship development, market dynamics assessment, service(s) definition with monetization models, opportunity qualification and development, brokering direct field sales connections, assistance with closure, and improving partner satisfaction. Must be proactive, energetic, demonstrates initiative & results oriented. Commitment to customer centricity, with a strong capability to advocate on behalf of customer needs and pain points. Must have strong collaboration skills to align cross-functional internal and external teams towards partner outcomes. Able to influence as a change agent capable of leading organizational transformations by overcoming internal and external barriers to success. Strong business acumen and deep telecommunications managed services market knowledge. Exceptional written and oral communication skills with extensive experience presenting a broad range of materials and storytelling to influence stakeholders including C suite. Adept at collaborating with key stakeholders, managing conflict, resolving issues and escalating where appropriate to deliver a best-in-class partnership experience. Experience using financials models to translate the solution benefits into financial business case justification for customer transformation. Effective interpersonal communications, emotional intelligence, active listening, and collaboration skills. Assets: Business degree or undergraduate degree in Engineering, Computer Science or Information Technology with MBA or equivalent relevant work and leadership experience. Preferred project management certification. Preferred relevant certifications on optical transport (L1), Carrier Ethernet (L2), IP (L3), Software Defined Networking and Network Function Virtualization. The annual total target compensation pay range for this position is 195,500 - $323,000. This includes both base and incentive compensation. #LI-WH1 #LI-Remote Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

(s): 2 Duration: 10 weeks EDUCATIONAL RECOMMENDATIONS Currently pursuing a PhD in Computer Science, Electrical Engineering, or a related field at an accredited school in the United States. One or more of the following must-have skill-sets: Deep expertise in 3GPP architectures, protocol layers, and interfaces, with hands-on systems implementation experience. Strong background in applying AI/ML techniques to network optimization, control, or management. Established publication record demonstrating impactful research contributions. It would be nice if you also had: Proven research experience with measurable results and contributions to advanced wireless systems. Ability to anticipate emerging research trends and identify high-impact directions for future work. As a part of our team, you will be involved in the following key activities: Design next-generation (6G and beyond) systems based on 3GPP, AI-RAN, and O-RAN architectures. Apply machine learning techniques to optimize cellular network performance. Develop service-aware and network-application co-optimization solutions for beyond-connectivity use cases. Implement innovative algorithms and prototypes in real-world systems such as OpenAirInterface. Perform hands-on testing, validation, and performance benchmarking in lab environments. Document findings through publications at top-tier venues and contributions to patents.

Network Infrastructure IP team is seeking a highly skilled Solutions Engineer to design networking architectures and configurations that highlight the strengths of our portfolio and meet customer expectations. DCN2025 A very experienced and strong understanding of network design and architecture for IP/MPLS (Multi-Protocol Label Switching) networks is a key for this role, as well as experience with one or more of the following IP/MPLS solution architectures: Triple Play, MSE, Mobile, Data Center At least 5+ years related experience in internetworking technologies and applications Strong knowledge of L2/L3 protocols, Network Applications, QOS, MPLS and Network Security Experience with test suites, IXIA and/or Spirent and/or Viavi required Working knowledge and experience with IP/MPLS routers required. Strong interpersonal skills - work with people at all organizational levels Excellent written, communication and presentation skills Strong Knowledge of GNU/Linux, virtualization technologies, OpenStack, Kubernetes, Docker, Git, Ansible This individual will be responsible for a testing a broad range of IP/MPLS (Multi-Protocol Label Switching) solutions and feeding this back into the feature development process for the 7xx0 platforms Results of the testing will be shared with the internal Competence Centers and Sales Organizations The individual will also be responsible for in-depth and complex new product introduction and Proof of Concept testing with customers on Nokia's Service Router and Data Center product portfolio

In an increasingly connected world, the pandemic has highlighted just how essential telecom networks are to keeping society running. The Network Infrastructure group is at the heart of a revolution to connectivity, pushing the boundaries to deliver more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise Join Optical Networks division, where innovation meets scale in the AI-driven data center era. With the recent acquisition of Infinera, we've united two industry leaders to create an optical networking powerhouse-combining cutting-edge technology with proven leadership to redefine the future of connectivity. 15+ years experience from technology to productization Deep knowledge of InP / SiP photonics, highbaud-rate DSP ASICs, and optical integration Experience scaling architectures across data center, embedded and pluggable form factors Strong publication and patent portfolio; leadership in standards and ecosystem initiatives Define and deliver strategy for integrated solutions across inter / intra Data Center including DCI and access to subsea networks. Guide innovation in delivering on vertical integration strategy, marrying photonics, NPU / DSP, and packet-optical systems to optimize costperbit, space and power efficiency Collaborate with hyperscaler and service provider customers to align product features with real-world deployment needs Gain industry mindshare, publish in leading conferences, represent the company in standards bodies, and foster R&D and academic partnerships Partner / Mentor team as well as cross organizations in R&D, PLM, Marketing, Services and Sales ensuring company success

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. The preferred candidate must have fluency in written and spoken English and Spanish is required. As a Renewal, Sr associate, you will play a pivotal role in maintaining and expanding customer relationships by proactively managing the renewal process for maintenance services contracts. This role combines strategic customer engagement, sales expertise, and collaboration across teams to ensure a seamless renewal process while driving revenue growth through renewals, upselling, and cross-selling opportunities. Key Responsibilities: Renewal Management: Engage with customers whose contracts are nearing expiration, addressing objections, mitigating competitive risks, and ensuring a smooth renewal process. Revenue Growth: Identify upsell and cross-sell opportunities, recommend tailored solutions, and expand customer relationships in collaboration with Account Managers and Partner Account Managers. Customer-Centric Sales: Understand customer requirements and expectations to present customized solutions, pricing, and terms aligned with their needs. Forecasting & Pipeline Management: Provide accurate sales forecasts (weekly, monthly, and quarterly) while managing and prioritizing the renewal pipeline. Sales Operations Excellence: Accurately process quotes, legal documents, and transactions in Salesforce, ensuring all activity is tracked and records are updated. Customer Success Advocacy: Act as the voice of the customer by recommending products or services to enhance satisfaction, improve transaction quality, and drive loyalty. High-Volume Customer Interaction: Manage a high volume of customer contacts via phone and email daily, maintaining professionalism and a customer-first mindset during all interactions. Cross-Functional Collaboration: Build strong networks within Ciena's ecosystem, including Account Teams, Customer Success, and Channel Partners, to optimize sales processes and avoid conflicts. What Sets You Apart: In today's fast-paced market, the Renewal Specialist role aligns with evolving trends in customer lifecycle management, subscription-based services, and recurring revenue models. You'll bring: Emotional Intelligence: Exceptional self-awareness, relationship-building skills, and an ability to navigate complex environments effectively. Data-Driven Decision Making: Familiarity with predictive analytics and customer health scoring to identify renewal risks and upsell opportunities. Tech-Savvy Sales Approach: Proficiency with automation tools, CRM platforms (Salesforce), and AI-driven insights to streamline workflows and improve efficiency. Customer Success Expertise: A deep understanding of customer retention strategies, including identifying churn risks and driving loyalty through personalized engagement. Adaptability to Emerging Trends: Awareness of subscription economy dynamics, competitive landscapes, and evolving customer expectations. Key Skills and Qualifications: Bachelor's degree preferred. 2-3 years of experience in a customer service or sales capacity, with proven success in achieving individual and/or team sales quotas/goals. Strong communication and interpersonal skills, with the ability to confidently engage Director-level and C-level contacts. Demonstrated aptitude for learning and optimizing new technology and data, including proficiency with MS Office programs and Salesforce or similar CRM systems. Proven ability to work collaboratively in cross-functional teams to solve complex problems. Persuasive and professional demeanor, especially in phone-based interactions. Strong organizational and time management skills, with the ability to multitask and prioritize effectively. Independent and proactive mindset, capable of resolving conflicts and driving results. High ethical standards, integrity, and humility, with a focus on teamwork and collaboration. Benefits & Perks: o Full benefits, including executive medical plan (OSDE 410), dental, vision and life insurance. o Tuition reimbursement for Degree or Post-degree specialization. o Annual Bonus. o Periodic Market Adjustment o Yearly subscription to top Fitness & Gym franchise. o Flexible working hours. o Mentoring & Career development. Free subscription to digital learning platform. The annual total target compensation pay range for this position is $110,700 - $176,900 USD. This includes both base and incentive compensation. #LI-WH1 #LI-Remote Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Intake Document Processor-LMS Wilmington, DE Monday-Friday 9am-6pm Onsite If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings are can be easily transferred to make a difference in CSC's professional business-to-business environment as a Document Processor. And there's the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC's competitive benefits-paid time off, medical, dental, and 401(k) plans, just to name a few. Some of the things you'll be doing: Reviewing and preparing legal documents Completing data entry of customer information Taking documents and scanning them into internal data base Problem solving issues related to customers and documentation Provide excellent customer service to internal and external customers Electronic filing and retrieval of documents What technical skills, experience, and qualifications do you need? Ability to work in a fast-paced environment Attention to detail Lifting requirement of up to 25 lbs. Strong comprehension and critical thinking skills Superb organizational and time management skills Ability to navigate quickly across multiple systems Strong Computer skills Effective written and verbal communication skills Preferred Qualifications: Transactional or administrative experience (reviewing and evaluating documents) Business to Business Customer Service Experience Legal Compliance experience Proficiency with Microsoft Office

(s): 1 Duration: 10 weeks (full-time) Dates: June 2026 - August 2026 EDUCATIONAL RECOMMENDATIONS: Currently pursuing a Bachelor's or Master's degree in Computer Science, Computer Systems Engineering, or a related field at an accredited U.S. institution, with expected graduation within the next 12 months. Strong development experience in C++ on Linux systems, including compilers and debuggers. Competence in Python programming. Understanding of object-oriented software design principles. Excellent communication skills and ability to work in a team environment. Self-starter mindset with the ability to begin development activities early in the project lifecycle. Analyze software task book, including functional specifications, constraints, and interfaces. Produce software specifications and design architecture. Develop application software using C++ and Python in a Linux environment. Participate in software validation during system integration and execute system tests. Collaborate with system and network designers to ensure seamless product development.

As an Optical Sub Assembly Electrical Designer at Nokia, you will be instrumental in the specification, design, and implementation of cutting-edge digital and analog electrical hardware for our next-generation optical sub-assemblies. Your expertise in analog design and simulation will help create high-density units that meet rigorous targets for low cost, high yield, and reliability, all while ensuring low power consumption. This role offers a unique opportunity to contribute to innovative technologies, pushing the limits of what's possible and developing designs that will shape the future of telecommunications. Join us in pioneering the next wave of advancements! Must-Have: Minimum B.Sc or B.Eng in Electrical Engineering or Computer Engineering At least 10 years of hardware design experience with a strong grasp of the hardware product design lifecycle Proficiency in schematic capture, symbol creation, and circuit layout software In-depth knowledge of PCB design processes, including multilayer and complex packaging Strong verbal and written communication skills Nice-To-Have: Experience with HDI (High Density Interconnect) and MSAP Understanding of optical communications and transceiver designs Experience using digital test equipment like oscilloscopes and spectrum analyzers Familiarity with advanced modulation-format telecommunication systems Experience leading projects and mentoring junior team members Lead the design and development of innovative electrical circuits for cutting-edge optical modules and test platforms. Collaborate with Product Architects to convert product requirements into precise hardware specifications. Manage the end-to-end electrical design process from initial block diagrams to detailed schematics. Work in tandem with mechanical and software teams to ensure seamless integration of all designs. Coordinate with PCB layout experts to optimize electrical designs for efficient production. Facilitate weekly program status updates and contribute actively to release management meetings. Engage with Supply Chain representatives to oversee material acquisition and prototype assembly. Mentor junior hardware team members, providing technical guidance to enhance their skills and the overall team's capabilities.