Sr. Performance Improvement Program Manager (RN)
Newark, DE jobs
Monday-Friday - (Day Shift)
Newark DE
ChristianaCare is seeking a Senior Performance Improvement Program Manager (RN) to join our team. This healthcare quality professional will provide leadership and support for systemwide performance improvement initiatives that align with our organizational mission, priorities, and goals. Key responsibilities include:
- Performance Improvement
- Oversight of outcome measure reporting.
- Management of quality, patient safety, and process improvement projects.
These efforts are vital in establishing a highly reliable organization. The role requires regular interactions with various departments and stakeholders, including:
- Management and staff from Clinical Effectiveness
- Performance Improvement
- Data Informatics and Analytics
- Patient Safety
- Accreditation
- Clinical Documentation
- Utilization/Care Management
- Population Health
- Health Information Management Services
- Information Services
- Service line Leaders
- Medical-Dental staff
- Nursing
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Evaluate performance and process improvement methods (e.g., Lean, Six Sigma, Plan-Do-Check-Act Cycle) and apply those best suited to achieving successful outcomes
Use a range of quality improvement tools and techniques (e.g., Fishbone diagrams, 5 Whys, Value Stream Mapping, Failure Mode Effects Analysis, and Root Cause Analysis) and evaluate the output to successfully redesign processes toward improved performance
Access and use information resources (e.g., electronic health records, registries, policies, procedures, guidelines, longitudinal databases, comparative and benchmark data, and published research) to demonstrate current practice, identify opportunities for improvement, and strive toward improved outcomes
Demonstrate expertise in the use of analytical and statistical tools and techniques (e.g., hypothesis testing, statistical process control, distribution, and control charts) to identify when, where, and how to measure processes and systems and make decisions supported by data analysis.
Communicate performance improvement priorities and results using narrative and visual tools (e.g., graphs, dashboards, and scorecards), providing a comprehensive context appropriate to the audience.
Assist in defining customer needs, expected benefits, and alignment of projects to the organizational mission, vision, values, strategic goals, and business priorities.
Design project plans to include opportunity statement, goals, scope, timeline, and critical milestones utilizing project management methodologies, performance measurements, and tools.
Manage the work defined (per a project plan, charter, and/or scope document) to ensure the project meets project goals and timelines.
Engage and support stakeholders to pull projects through to completion
Track, monitor, and communicate project progress to all stakeholders and provide notification to the project sponsor when deviations from the plan occur.
Promote a culture of trust, open communication, creative thinking, appropriate risk taking, continuous improvement and learning that leads to sustained results and optimal performance.
Facilitate an environment oriented to collaboration and problem solving.
Convey enthusiasm and strive to motivate, inspire and influence team members and other key stakeholders.
Communicate the vision, expectations, and results of performance improvement projects clearly, consistently, and appropriately to stakeholders.
Use meaningful measurement tools to prove the need for improvement, make changes, and measure return on investment.
Identify, mitigate and collaborate with key stakeholders to remove barriers that impede sustainable change. Implement accountability structures and controls required to deploy, monitor, and ensure compliance with the work changes required to achieve and sustain improved performance.
Provide the education, training, and tools necessary for effective implementation of process and workflow changes.
Remain current with applicable regulatory requirements
Manage, coach, and/or mentor less experienced quality professionals in higher level use of performance improvement tools
Train and mentor non-project managers in basic project management skills to raise the overall project management acumen in the organization
Identify, design and/or recommend resources and analytical methods to support the performance improvement activities to meet organizational goals/needs (i.e. dashboards incorporating clinical and business metrics tailored to strategic or operational goals)
Facilitate development of departmental and organizational policies, procedures, and training as needed to achieve goals for a highly reliable organization.
Actively participate in systemwide management activities, attend meetings and in-service/educational programs and other activities as requested
Assume personal responsibility for ongoing professional growth; exhibit a high level of professionalism; serves as a role model for staff and others in the organization
Prepare and submit projects for publication and external presentation
Actively serve as a member of a local or national quality related organization
Perform all other duties related to process improvement as determined by Clinical Effectiveness
EDUCATION AND EXPERIENCE REQUIREMENTS:
Active nursing license in the State of Delaware
Master's degree in nursing, healthcare or related field
Formal project management training or equivalent with five years of experience in managing senior level complex organizational projects across service lines.
Demonstrated sustainment in achievement of desired outcomes and leading transformational organizational projects for quality/safety.
Certification by National Association for Health Care Quality (CPHQ) within 18 months of eligibility
Lean Six Sigma Green Belt required; Lean Six Sigma Black Belt preferred;
Experience in managing and mentoring other healthcare professionals
Experience in successfully leading, facilitating and participating in multi-disciplinary teams using performance improvement tools and methodologies required
Education and/or experience in one or more of the following are desirable: Clinical Effectiveness, health information technology, performance improvement, outcome analysis, safety science, utilization management, population health
Experience in using electronic medical records, Microsoft applications (Excel, Word, PowerPoint, Access, Visio), Tableau and other data collection, analysis and reporting platforms
Experience in Research Design and Methodology;
Compliance with Human Subject Research Training through the Collaborative Institutional Training Initiatives (CITI), as appropriate
High Emotional Intelligence (EQ) to manage change within our rapidly evolving healthcare environment
Annual Compensation Range $92,726.40 - $148,387.20This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Retirement and Pension Plan Manager
Hollywood, FL jobs
The Retirement and Pension Plan Manager is responsible for managing the organization's retirement and pension plans, ensuring compliance with federal and state regulations, and delivering exceptional service to employees regarding their retirement benefits. This role also provides management of our third-party retirement plan recordkeeper and supports strategic planning efforts led by the Vice President, Total Rewards.
Responsibilities:
Serves as an internal resource for employees planning for retirement who have questions and/or would like to begin the process.
Administer and manage all aspects of the organization's retirement and pension plans, including enrollment, contributions, distributions, and compliance.
Oversee the processing of retirement plan transactions such as rollovers, loans, and benefit payouts.
Collaborate with payroll to ensure accurate contributions and deductions.
Work with Treasury and Accounts Payable to handle funding requests and reconciliations.
Conduct educational sessions and partner with internal HR communications to help employees understand their retirement options.
Develop and deliver financial education programs to enhance employees' understanding of personal finance and retirement planning strategies.
Partner with external vendors and resources to recommend solutions to complex retirement and pension issues.
Work closely with internal and external IT resources and HRIS staff to support the administration of retirement and pension administration and recommend changes to processes as needed.
Foster an environment of continuous improvement and teamwork to improve and evolve retirement and pension processes to create value for Memorial Healthcare System and satisfaction among employees.
Support the Vice President, Total Rewards in evaluating and recommending changes to retirement plans to align with organizational goals and employee needs.
Analyze plan performance metrics and prepare reports for leadership on participation, investment performance, and funding levels.
Ensure retirement plans comply with all applicable federal and state laws and regulations.
Support plan audits conducted by internal compliance and external auditors.
Prepare any necessary documentation.
Monitor changes in retirement and pension legislation and recommend plan modifications as needed.
Work closely with third-party administrators, trustees, investment advisors, and the plan recordkeeper to manage plan operations.
Monitor service agreements and performance metrics to ensure service quality.
Education and Certification Requirements: Bachelors (Required)
Required Work Experience: Five (5) years of experience in retirement and pension plan administration
Other Information: Additional Education Information - Education Specialization in Human Resources, Business Administration, Finance, or related field.
Director of Nursing Excellence Professional Practice
Visalia, CA jobs
We are excited to announce an opening for the Director of Nursing Excellence Professional Practice at Kaweah Health. This is a pivotal leadership role within the organization, offering a unique opportunity to significantly impact the nursing profession at a large teaching hospital.
Company Overview:
Kaweah Health is a 613-bed healthcare district dedicated to serving the community. Their campus is extensive, encompassing multiple service lines including Behavioral Health, Rehab, Skilled Nursing, CVICU, ICU, and NICU, and they boast a strong pipeline for new nurses.
Position Overview:
Here at Peak Recruiter we are seeking a highly experienced and transformational leader to fill the role of Director of Nursing Excellence and Professional Practice. This individual will be instrumental in guiding nursing professional practice, driving improvement in nursing quality, and fostering professional development. The ideal candidate will thrive in a dynamic environment and contribute to our ongoing organizational transformation.
We are looking for a candidate with a professional presence, strong critical thinking, and excellent communication skills. The ideal candidate will be able to cultivate a positive work environment, demonstrate strategic thinking, and be highly collaborative and team-oriented.
Experience with nursing shared governance, clinical ladders, nursing professional development to support nurse certification, nursing school affiliations, and leading Magnet and Pathway to Excellence initiatives is highly advantageous. We are particularly interested in candidates who are members of associations such as the Association of Nurse Leaders or the Association of Nurse Executives.
Primary Responsibilities:
The Director will lead and support the engagement and integration of Advanced Practice Registered Nurses (APRNs), Nurse Practitioners, and Clinical Nurse Specialists into high-quality, collaborative care models. This role involves designing, implementing, and managing a comprehensive nursing excellence strategy, aligning with national standards such as Magnet or Pathway to Excellence frameworks.
The Director will guide the organization through recognition processes, including document development and site visit preparation. Monitoring and analyzing nursing-sensitive quality indicators, implementing data-driven strategies to improve patient outcomes, and overseeing the development of programs to build nursing knowledge and leadership capacity are also key responsibilities.
Additionally, this position supports nursing-led research and innovation, manages budgets for nursing excellence, and ensures compliance with regulatory and accreditation standards.
Key Qualifications and Skills:
To succeed in this role, candidates must possess a CA RN license and be NEA or NEA-BC certified. A minimum of seven years of progressive leadership experience in professional nursing practice, quality improvement, or Magnet/Pathway designation is required, along with demonstrated success in leading interdisciplinary teams and improving nursing and patient care outcomes.
Preferred qualifications include a Master's degree in Nursing, Healthcare Administration, or a related field, or a Doctorate in Nursing Practice (DNP) or PhD, as well as certification in Nursing Professional Development (NPD-BC) or Quality (CPHQ).
Team and Reporting Structure:
The Director of Nursing Excellence Professional Practice will report directly to the CNO. This role will involve close collaboration with the Education Department, Infection Prevention, and Nursing School Affiliations.
Key Priorities in the First Six Months:
The top priorities for this role in the first six months include guiding nursing professional practice with a focus on achieving Magnet recognition or Pathway to Excellence, establishing and developing shared governance, and implementing a professional practice model.
The Director will also be responsible for driving nursing professional development, raising the bar
for nursing excellence, increasing certified nurses, and collaborating with nursing school affiliations. Improving patient care and safety metrics, such as reducing falls, medication error rates, CAUTI, and CLABSI, in partnership with infection prevention, will also be a critical focus.
Challenges and Opportunities:
This role offers a significant opportunity to positively impact the profession of nursing at Kaweah Health, a large teaching hospital with approximately 130 residents.
Key Performance Indicators for this role include improvements in patient care and safety metrics, reduction in staff turnover rates, an increase in the number of nurses achieving certification, and higher employee engagement scores. Active engagement in shared governance, progress on the Magnet journey or Pathway to Excellence initiatives, and the successful development and implementation of a professional practice model are also crucial for success.
Kaweah Health is committed to professional development and advancement, supporting continuous improvement in nursing practice and quality, with an emphasis on nurse certification and strong partnerships with numerous nursing school affiliations.
If you are passionate about leading nursing excellence and meet the above qualifications, we encourage you to apply and explore joining our clients team at Kaweah Health. To learn more or apply contact Mike Duggan ************ or via *****************************, or simply apply through this posting.
Senior Manager Consulting, Legal Operations
Oakland, CA jobs
*Candidates must reside on the west coast*
Manages a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Empowers the development and implementation of business initiatives, systems, and/or processes to a desired future state. Manages the development of multiple business strategies and ensures alignment and prioritization of organizational objectives and business initiatives. Manages complex projects or project components for units, manages complex change management plans, and manages team members in performing complex data analyses to drive business initiatives. Directs vendor management as required. Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to relevant policies and procedures.
Essential Responsibilities:
Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders.
Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and / or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives.
Manages a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects across multiple functional tracks or complex workstreams by ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key and/or lead stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to senior and/or executive level audiences.
Manages team(s) of consultants in the development of requirements for complex business, process, or system solutions which may span multiple business domain(s) by identifying and partnering with stakeholders and cross-functional teams as appropriate; providing guidance in the use of multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and monitoring the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions.
Empowering the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to senior management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions or domains; and identifying and validating value gaps and opportunities for process enhancements or efficiencies.
Managements the development of multiple business strategy and ensures alignment and prioritization of organizational objectives and business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; partnering with senior and/or executive stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives.
Serves as a lead advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, and speaking events; overseeing the ongoing enhancement and innovation of clinical consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results.
Manages complex projects or project components for units by coordinating stakeholder contacts; assembling team based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; partnering on the coordination of project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving risks or issues as appropriate.
Manages complex change management plans associated with business initiatives by leveraging stakeholder relationships to obtain support and buy in for changes; partnering with senior and/or executive management, project/program champions, and business owners to communicate and align improvement initiatives with current and forecasted business objectives; identifying and recommending appropriate change management methods and approaches; and empowering stakeholders to embrace a change management mindset, understand intent and purpose, and foster a culture of change.
Manages team members in performing complex data analyses to drive business initiatives by recommending appropriate data analysis tools and approach to assess performance; empowering team members to utilize suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); forecasting data requirements and obtaining customer agreements, including customer requirements as appropriate; and forecasting and alleviating risks through data-driven analysis.
Directs vendor management as required by monitoring vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/ or Legal to develop service level and/or scope of work agreements as appropriate.
Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.
Minimum Qualifications:
Minimum five (5) years experience in a leadership role with or without direct reports.
Bachelors degree from an accredited college or university and Minimum eight (8) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business, Public Health, or a directly related field and Minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum eleven (11) years experience in consulting, project management, data analytics, operations or a directly related field.
Additional Requirements:
Knowledge, Skills, and Abilities (KSAs): Business Acumen; Change Management; Negotiation; Creativity; Applied Data Analysis; Financial Acumen; Conflict Resolution; Managing Diverse Relationships; Process Validation; Project Management; Risk Assessment; Service Focus; Requirements Elicitation & Analysis
Preferred Qualifications:
Four (4) years of experience consulting in a large multi-hospital system.
Four (4) years of experience working with outpatient/ambulatory service line optimization.
Primary Location: California,Oakland,Ordway
Worker location must align with Kaiser Permanente's Authorized States policy.
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
Practice Lead
Charlotte, NC jobs
Senior Civil Practice Leader | Civil Engineering | Charlotte, NC
Land Development | Site Design | Stormwater | Leadership Opportunity
A nationally recognized civil engineering and environmental consulting firm is seeking a Senior Civil Practice Leader to oversee and grow operations in Charlotte, NC. This is a high-impact leadership role, combining client development, technical oversight, and team mentorship across commercial, residential, institutional, and mixed-use site development projects.
What You'll Do:
Lead strategic growth and business development initiatives in the Charlotte region
Serve as technical leader for site/civil design, permitting, grading, drainage, stormwater management, and utility infrastructure
Oversee, coach, and mentor multidisciplinary teams
Guide workforce planning and hiring for the office
Collaborate across offices on large-scale projects integrating geotechnical and environmental engineering
Develop proposals, technical reports, and maintain strong client relationships
What We're Looking For:
Bachelor's Degree in Civil Engineering
15+ years of site/civil engineering experience with a focus on land development
North Carolina Professional Engineer (PE) license
Established network of regional clients and proven business development skills
Proficiency in AutoCAD or Civil 3D preferred
Strong leadership, analytical, multitasking, and communication skills
Why You'll Love This Role:
Competitive compensation and comprehensive benefits including medical, dental, vision, life insurance, disability coverage, 401(k) with match, paid time off, parental leave, and educational reimbursement
Flexible work schedules and hybrid opportunities
Professional growth through mentorship, training programs, and employee resource groups
Collaborative, inclusive, and supportive work environment
Opportunity to lead impactful projects and shape the growth of a regional office
If you're a senior civil engineer ready to lead high-profile projects and drive business growth, this is your chance to make a lasting impact.
Health Center Manager II
San Marcos, CA jobs
At TrueCare, we believe that everyone deserves access to excellent healthcare. For over 50 years we have been helping patients and families have timely, affordable, and expert healthcare. Joining us is just a click away. Health inside. Welcome in.
Are you passionate about providing compassionate, high-quality care to underserved communities? Join our mission-driven team as a Health Center Manager II and help make a meaningful impact in the lives of patients who need it most.
Your Role & Impact
The Health Center Manager ensures that health center procedures are continually and systematically followed, patient flow is enhanced, and excellent customer service is always extended to all patients. The Health Center Manager is responsible for the management and operation of the day-to-day activities of the health center, including hiring, training, and terminating staff
What We're Looking For
Bachelor's Degree or equivalent work experience in the Health Services Administration, Business Administration, Public Administration, Public Health, or related field.
Knowledge of medical terminology, legal and technical aspects of a medical records system, and ICD-10 and CPT codes.
1-2 years management experience.
1-2 years of experience in a medical, health, or social services setting. Experience in an outpatient setting or Federally Qualified Health Center (FQHC) is preferred.
Bonus points if you're bilingual (English/Spanish) or have community clinic experience!
Why Join Us
We're a mission-driven healthcare organization committed to making quality care accessible for everyone. Here, you'll have the opportunity to:
Provide care that truly impacts the community
Coach and develop staff
Work with a collaborative, supportive team
Perks & Benefits:
Competitive pay
Generous paid time off
Low-cost health, dental, vision & life insurance
Join us in developing future healthcare leaders!
The pay range for this role is $80,850 to $121,274 per year.
Manager, Clinical Operations
Dearborn, MI jobs
Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas.
Essential Functions
Ensures effective organizational strategic results are achieved, working collaboratively with others.
Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes.
Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes.
Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded.
Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care.
Proactively works with referral sources to meet their needs, which might include flexible hours.
Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints.
Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members.
Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth.
Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training.
Responsible for the professional relationship development with the referral sources in assigned territory.
Ensures implementation of and compliance with regulatory and accreditation standards.
Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements.
Develops staff within assigned areas of responsibility.
Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region.
Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas.
Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values.
Qualifications
Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role.
Current State of Michigan Registered Nurse (RN) license.
Minimum of three (3) years of health care management experience required; five (5) years preferred.
A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred.
Certification in hospice nursing (CHPN) preferred.
Expertise in regulatory requirements and compliance as it pertains to hospice required.
Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days.
Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required.
Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level.
Ability to effectively use technology in support of management and clinical operations.
Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions.
Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented.
Must have reliable transportation.
Must be eligible to work in the United States
Operations Manager (Healthcare)
San Diego, CA jobs
Rady Children's Physician Management Services (RCPMS) offers exciting opportunities for qualified candidates to join our rapidly growing organization. We are a wholly owned subsidiary of Rady Children's Hospital and Health Center with just over 500 employees. RCPMS supports primary care pediatricians with 32 office locations throughout San Diego and Southern Riverside Counties.
RCPMS seeks friendly, motivated, experienced individuals for our open Operations Manager position. This is a Full-Time position that requires traveling to our medical clinics in the La Jolla area of San Diego, CA.
Responsibilities:
Ensures compliance with all federal and state regulations, and RCPMS policies and procedures.
Accountable for planning, developing, organizing, implementing, and directing the daily operations of assigned sites.
Anticipates problems, identifies concerns, and makes decisions that result in successful resolution of issues. Creates and implements solutions.
Ensures adequate staffing plans based on provider count, patient volumes and budget.
Works in conjunction with the Lead Physician for site expansions, re-designs or moves including space planning and budget. Oversees vendor coordination, supplies and equipment orders.
Staff performance management including performance evaluations, disciplinary actions, training and rewards and recognitions.
Meet with Lead Physician at site(s) monthly to discuss issues, concerns, planning and objectives for the site.
Participates on committees and/or taskforces as assigned.
Requirements:
Bachelor of Arts degree and three or more years in a supervisory position in a medical office setting or equivalent combination of education and experience.
Valid California Drivers License and insurance.
Thorough knowledge of Microsoft Office including Excel, Word and Outlook. Experience with Microsoft Access preferred.
Thorough knowledge of HIPAA.
Excellent communication skills both verbal and written.
Ability to maintain composure when confronted with fast-paced and stressful situations.
Superb organizational skills and consistent follow-through of tasks/projects to completion.
Proven ability to deal positively with a wide range of people and personalities and handle tense situations in a diplomatic fashion.
Strong analytical and problem solving skills.
For full-time positions RCPMS offers the full scope of benefits, a competitive compensation package and opportunities for professional growth.
Employee Benefits include but are not limited to:
Student Loan Repayment
Tuition Assistance Program
Medical, Dental & Vision Coverage
Matching 401k
Paid Time Off & Paid Holidays
Employee Assistance Program
Group Life and AD&D Insurance
If you want to work with a great group of people, we invite you to join us in promoting the health of children within our communities.
Rady Children's Physician Management Services is proud to be an Equal Opportunity Employer.
To be considered, please submit a resume and cover letter.
The reasonably expected salary range for this position is $85,000-$95,000 a year depending on qualifications including education and relevant experience.
Senior Project Manager
Los Angeles, CA jobs
Senior Project Manager - Los Angeles, CA
(Commercial Construction | Healthcare | Higher Education | Life Sciences)
We are an award-winning commercial construction firm with over 50 years of experience delivering complex, high-quality projects across the U.S. Known for our expertise in healthcare, higher education, life sciences, and other large-scale developments, we bring innovation and precision to every build.
Position Summary
We are seeking an experienced Senior Project Manager to join our team in Los Angeles, CA. The ideal candidate has a proven track record of managing large, complex projects in healthcare, higher education, or life sciences - leading teams from precon through closeout while maintaining strong client relationships.
Responsibilities
Lead all aspects of large-scale commercial construction projects
Manage project budgets, schedules, and overall performance
Oversee preconstruction planning and coordination
Build, mentor, and lead high-performing project teams
Serve as the primary liaison for clients and project partners
Ensure adherence to safety, quality, and compliance standards
Compensation
$168,000 - $205,000 per year, plus a lucrative bonus and benefits package, commensurate with experience.
Program Manager, Medical Device
Newark, DE jobs
Program Manager - New Product Development (Capital Medical Device Equipment)
We are seeking an experienced and driven Program Manager to lead new product development (NPD) initiatives for capital medical device equipment. In this high-impact role, you will drive projects from concept through commercialization, collaborating with cross-functional teams to deliver innovative solutions that advance patient care and support our strategic growth.
Key Responsibilities:
Lead NPD Programs: Oversee all phases of new product development for capital medical device equipment, from concept, feasibility, and design through to validation, launch, and market introduction.
Cross-Functional Leadership: Build and guide high-performing project teams-including R&D, engineering, quality, marketing, manufacturing, and regulatory-ensuring alignment with business objectives and timelines.
Strategic Planning: Define program objectives, develop detailed project plans, establish milestones, and coordinate phase/gate reviews to ensure timely and successful program execution.
Risk & Change Management: Identify, assess, and proactively manage technical and project risks; facilitate issue resolution and implement course corrections as needed.
Stakeholder Engagement: Act as the primary point of contact for program status, facilitating transparent communication with leadership, key stakeholders, and external partners.
Resource & Budget Management: Secure and allocate resources, manage project budgets, and ensure effective utilization to meet program deliverables.
Product Launch Readiness: Coordinate activities for successful product launch, including transfer to manufacturing, training, and post-launch support plans.
Continuous Improvement: Champion best practices in new product development, process optimization, and team collaboration.
Knowledge & Experience:
Product Development: Deep understanding of new product development processes for capital medical device equipment, from ideation to launch.
Design Controls: Demonstrated experience with FDA and ISO design control requirements throughout the NPD lifecycle.
Phase/Gate Methodology: Proficiency in managing projects using phase/gate frameworks and structured decision-making processes.
Regulatory & Quality: Solid familiarity with medical device regulatory standards (e.g., FDA 21 CFR 820, ISO 13485) as they apply to product development and market approvals.
Market Introduction: Experience preparing for and executing successful product launches, including go-to-market strategies and cross-functional readiness.
Skills:
Strong project management and organizational skills, with proven ability to lead multiple complex NPD projects simultaneously.
Excellent communication and presentation skills, able to engage and influence diverse audiences.
Technical proficiency in product development, problem-solving, and data-driven decision-making.
Proficiency with Microsoft Office, Microsoft Project, and PPM tools (e.g., Smartsheet, Planview).
Behaviors:
Strategic thinker with a proactive, results-driven mindset.
Effective collaborator who thrives in cross-functional, fast-paced environments.
Agile leader who embraces innovation and continuous improvement.
Supportive mentor, fostering a culture of learning and professional growth.
Qualifications:
Bachelor's degree required; Master's degree preferred (engineering, science, or related field).
8+ years of experience in new product development for medical devices (capital equipment preferred) with a bachelor's, 6+ years with a master's, or 3+ years with a PhD.
Demonstrated success leading large-scale NPD programs through commercialization.
Experience working with global, cross-functional teams.
PMP certification is a plus.
So why join Hologic?
We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. We offer a competitive salary and annual bonus scheme, one of our talent partners can discuss this in more detail with you.
If you have the right skills and experience and want to join our team, apply today. We can't wait to hear from you!
The annualized base salary range for this role is $114,800 - $179,500 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
Agency and Third-Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
LI-
Negotiations Project Manager
Tampa, FL jobs
At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America's Best Large Employers and America's Best Employers for Women, Computerworld magazine's list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time's Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.
Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.
Summary
Clinical Research Strategic Negotiations Manager
Position Highlights:
The Clinical Research Strategic Negotiations Manger is responsible for strategy and education of negotiating clinical trials including contract/financial amendments. He/she will oversee all clinical trial negotiations, providing negotiation guidance/tactics, managing sponsor relationships, training teams, resolving escalated negotiation impasses, and introduce strategic innovations to the clinical trials business office.
Under the leadership of the Manager Clinical Trials Business Office and in collaboration with the Clinical Trials Business Office Supervisors, the Clinical Research Strategic Negotiations Manager is responsible for aiding in negotiations for Moffitt Cancer Center's clinical trials. The Clinical Research Stategic Negotiations Manager actively participates in preventative measures in order to negotiate/counter and clinch vital financial revenue in a timely manner, allowing our patients to gain access to a trial as quickly as possible.
The Clinical Research Strategic Negotiations Manager is responsible for collaborating with outside parties such as clinical trial sponsors to move negotiations forward when stalled or resolve negotiation impasse and build rapport with various sites and sponsors. The Clinical Research Strategic Negotiations Manager will also collaborate with internal customers such as the Clinical Trials Office, and Regulatory departments to ensure the timing of our negotiations are logical and in alignment with our counterparts. The Clinical Research Strategic Negotiations Manager will facilitate meetings with external and internal parties as needed.
The Clinical Research Strategic Negotiations Manager is responsible for providing education to the department on negotiations, contract review and amendments. This includes providing trainings to team members when applicable and collaborating with the Clinical Trial Business Office supervisors to improve the departments skills and tactics with our contract reviews and negotiations. The Clinical Research Strategic Negotiations Manager is responsible for providing resolutions and managing escalations related to sponsor pushbacks and impasses in negotiations. The Clinical Research Strategic Negotiations Manager is responsible for continuous research to bring new and innovative ideas and methods to the department to leverage in our negotiation tactics in order to ensure Moffitt receives the optimal amount of revenue possible to conduct our clinical trials while also reducing our timeliness in contract execution for our patients to participate in clinical trials sooner.
Responsibilities:
Contract Review
Comprehension and revision of clinical trial contracts to vet out foul financial contract language to preserve the financial integrity of the organization and refrain from further revenue loss or contract amendments.
Education
Provide training to teams on cutting edge negotiation tactics and methods to be preventative in our revenue reimbursement and reduce our negotiation outputs and impasses. Makes recommendations to any existing pathways, methods, and tactics associated with contracts and negotiations.
Collaboration
Collaborate with various management groups internally to aid in the best negotiation resolutions and methods. Collaborate with external sponsor/customers building a rapport/relationship creating established partnerships for smooth business communications and transactions. Attends any and all meetings with internal and external customers as needed, including but not limited to sponsors and outside institution meetings. Being the primary liaison for the Clinical Trials Business Office with all our external customers.
Negotiation
Strong negotiation skills, experience and education on how to best negotiate and close deals as quickly as possible. Manage any negotiation escalations that require resolution or creative thinking/skillsets to form an agreement without compromising revenue. Leads the development and negotiation of a portfolio of specified contracts, financial revenue, in alignment with Moffitt Cancer Centers missions and goals. Responsible for adding new negotiations strategies and staying current in our methods with our customers. Build and maintain positive work relationships with internal stakeholders and external customers. Works closely with the Clinical Trials Business Office Supervisors and Manager. Presents contract/negotiation strategies with leadership. Aid in negotiation impasses, pushbacks, and time delay to facilitate meetings, issue input, methods, and manage sponsor escalations for timely rectification.
Special Projects/Other
Supports the Clinical Trial Business Office Manager and Clinical Trials
Credentials and Experience:
Bachelor's Degree - field of study: Healthcare, Business, Finance, Anthropology, Psychology, Communications
A minimum of eight (8) years experience in legal affairs, contract consulting, healthcare finance, strategy, negotiations or healthcare management directing and managing all aspects of third party contracting/negotiations within a complex health system.
Experience must be inclusive of: At least five (5) years contract negotiation experience, executing third party negotiations with appropriate communications, analytics, and results
Minimum Skills/Specialized Training Required
Comprehensive knowledge and understanding of negotiation principals and strong communication tactics.
Demonstrated experience in reimbursement analytics. contract reviews and negotiation procedures.
Maintains knowledge and understanding of the current trends and developments in business negotiations, financial revenue and healthcare/financial partnerships.
Senior Manager/Associate Director, Alliance Management
Boston, MA jobs
Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of product candidates across a broad range of disease areas including hemoglobinopathies, oncology, regenerative medicine, cardiovascular and rare diseases. The Nobel Prize-winning CRISPR science has revolutionized biomedical research and represents a powerful, clinically validated approach with the potential to create a new class of potentially transformative medicines. To accelerate and expand its efforts, CRISPR Therapeutics has established strategic partnerships with leading companies including Vertex Pharmaceuticals. CRISPR Therapeutics AG is headquartered in Zug, Switzerland, with its wholly-owned U.S. subsidiary, CRISPR Therapeutics, Inc., and R&D operations based in Boston, Massachusetts and San Francisco, California.
Position Summary
We are seeking a Senior Manager / Associate Director, Alliance Management to manage our existing strategic collaborations and establish new partnerships. The individual will serve as the lead alliance manager for CRISPR's current collaborations, working closely with the project teams to maintain the partnerships and ensure optimal performance and ultimate success. In addition, the individual will conduct research and evaluation for new business development opportunities, propose new collaborations to senior management, and negotiate partnership agreements.
This is an exciting and interdisciplinary role for a highly qualified and motivated individual. The successful candidate will combine a deep scientific background with the interpersonal and organizational skills required to build and maintain strong relationships with collaborators. This individual will demonstrate both attention to detail and the ability to think strategically. The ideal candidate will have prior experience in business development, alliance management, or top-tier consulting in the field of cell and gene therapy. Crucially, this individual needs to relish tackling new challenges and have a sense of urgency for developing important new medicines for devastating diseases and forging uncharted paths for CRISPR gene editing technology.
Responsibilities
* Build strong relationships internally and externally with all key stakeholders in our collaborations and help connect CRISPR stakeholders with partners through relationship mapping
* Help build a partner-focused, collaborative culture for the teams and functional managers involved in collaborations
* Partners with committee members involved in collaborations to help embed partnering best practices within our collaboration teams and to resolve issues
* Proactively monitor all aspects of our partnerships to identify potential issues and possible solutions, gain internal alignment around solutions, and take accountability for closure
* Manage collaborations consistent with the contract and governance structure and in a manner that will maximize value, including by organizing and facilitating all governance meetings (e.g., joint steering committees)
* Understand project and partnership details to manage day-to-day issues arising from the collaboration
* Manage dispute resolution, engaging internal and external decision makers appropriately
* Support the smooth transition from the deal signing to launch, including forward integration during negotiations
* Prioritize areas for potential new partnerships based on consideration of strategic priorities
* Search for, evaluate, and triage external licensing and collaboration opportunities
* Participate in and lead negotiations for business transactions
* Make business development proposals to senior management
* Work effectively with scientific, legal, finance, and program management teams
Minimum Qualifications
* At least 1 to 2 years of experience in alliance management, business development, top-tier consulting, or R&D leadership positions and
o Senior Manager:
6+ Years of experience in the life science industry, or other relevant experience, with a bachelor's degree
4+ Years of experience in the life science industry or other relevant experience, with an advanced degree
o Associate Director:
10+ Years of experience in the life science industry, or other relevant experience, with a bachelor's degree
8+ Years of relevant in the life science industry, or other relevant experience, with an advanced degree
* Outstanding organizational, interpersonal, and oral and written communication skills
* Extreme precision and attention to detail combined with the ability to think strategically
* The ability to work independently and successfully in a matrix environment, prioritize and manage multiple tasks simultaneously, integrate cross-functional issues and balance competing priorities effectively, and thrive in a dynamic environment
* High energy and a passion for developing important new medicines for patients with devastating diseases
Preferred Qualifications
* Advanced degree (e.g., MS, PhD, MBA)
* Experience in gene editing, cell therapy, and/or gene therapy programs
Competencies
* Collaborative - Openness, One Team
* Undaunted - Fearless, Can-do attitude
* Results Orientation - Delivering progress toward our mission. Sense of urgency in solving problems.
* Entrepreneurial Spirit - Proactive. Ownership mindset.
CRISPR Therapeutics believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person interactions. Our employees work at least three days on-site, creating a collaborative work environment, where we cultivate mentorship opportunities, increase cross-functional communication and offer opportunities for our employees to connect. Certain lab based and manufacturing positions are located fully on-site.
Senior Manager: Base pay range of $150,000 to $170,000+ bonus, equity and benefits
Associate Director: Base pay range of $185,000 to $205,000+ bonus, equity and benefits
The range provided is CRISPR Therapeutics' reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as experience, training, skills, and abilities.
CRISPR Therapeutics, Inc. is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law.
To view our Privacy Statement, please click the following link: ***********************************************
Senior Manager/Associate Director, Alliance Management
Boston, MA jobs
Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of product candidates across a broad range of disease areas including hemoglobinopathies, oncology, regenerative medicine, cardiovascular and rare diseases. The Nobel Prize-winning CRISPR science has revolutionized biomedical research and represents a powerful, clinically validated approach with the potential to create a new class of potentially transformative medicines. To accelerate and expand its efforts, CRISPR Therapeutics has established strategic partnerships with leading companies including Vertex Pharmaceuticals. CRISPR Therapeutics AG is headquartered in Zug, Switzerland, with its wholly-owned U.S. subsidiary, CRISPR Therapeutics, Inc., and R&D operations based in Boston, Massachusetts and San Francisco, California.
Position Summary
We are seeking a Senior Manager / Associate Director, Alliance Management to manage our existing strategic collaborations and establish new partnerships. The individual will serve as the lead alliance manager for CRISPR's current collaborations, working closely with the project teams to maintain the partnerships and ensure optimal performance and ultimate success. In addition, the individual will conduct research and evaluation for new business development opportunities, propose new collaborations to senior management, and negotiate partnership agreements.
This is an exciting and interdisciplinary role for a highly qualified and motivated individual. The successful candidate will combine a deep scientific background with the interpersonal and organizational skills required to build and maintain strong relationships with collaborators. This individual will demonstrate both attention to detail and the ability to think strategically. The ideal candidate will have prior experience in business development, alliance management, or top-tier consulting in the field of cell and gene therapy. Crucially, this individual needs to relish tackling new challenges and have a sense of urgency for developing important new medicines for devastating diseases and forging uncharted paths for CRISPR gene editing technology.
Responsibilities
• Build strong relationships internally and externally with all key stakeholders in our collaborations and help connect CRISPR stakeholders with partners through relationship mapping
• Help build a partner-focused, collaborative culture for the teams and functional managers involved in collaborations
• Partners with committee members involved in collaborations to help embed partnering best practices within our collaboration teams and to resolve issues
• Proactively monitor all aspects of our partnerships to identify potential issues and possible solutions, gain internal alignment around solutions, and take accountability for closure
• Manage collaborations consistent with the contract and governance structure and in a manner that will maximize value, including by organizing and facilitating all governance meetings (e.g., joint steering committees)
• Understand project and partnership details to manage day-to-day issues arising from the collaboration
• Manage dispute resolution, engaging internal and external decision makers appropriately
• Support the smooth transition from the deal signing to launch, including forward integration during negotiations
• Prioritize areas for potential new partnerships based on consideration of strategic priorities
• Search for, evaluate, and triage external licensing and collaboration opportunities
• Participate in and lead negotiations for business transactions
• Make business development proposals to senior management
• Work effectively with scientific, legal, finance, and program management teams
Minimum Qualifications
• At least 1 to 2 years of experience in alliance management, business development, top-tier consulting, or R&D leadership positions and
o Senior Manager:
6+ Years of experience in the life science industry, or other relevant experience, with a bachelor's degree
4+ Years of experience in the life science industry or other relevant experience, with an advanced degree
o Associate Director:
10+ Years of experience in the life science industry, or other relevant experience, with a bachelor's degree
8+ Years of relevant in the life science industry, or other relevant experience, with an advanced degree
• Outstanding organizational, interpersonal, and oral and written communication skills
• Extreme precision and attention to detail combined with the ability to think strategically
• The ability to work independently and successfully in a matrix environment, prioritize and manage multiple tasks simultaneously, integrate cross-functional issues and balance competing priorities effectively, and thrive in a dynamic environment
• High energy and a passion for developing important new medicines for patients with devastating diseases
Preferred Qualifications
• Advanced degree (e.g., MS, PhD, MBA)
• Experience in gene editing, cell therapy, and/or gene therapy programs
Competencies
• Collaborative - Openness, One Team
• Undaunted - Fearless, Can-do attitude
• Results Orientation - Delivering progress toward our mission. Sense of urgency in solving problems.
• Entrepreneurial Spirit - Proactive. Ownership mindset.
CRISPR Therapeutics believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person interactions. Our employees work at least three days on-site, creating a collaborative work environment, where we cultivate mentorship opportunities, increase cross-functional communication and offer opportunities for our employees to connect. Certain lab based and manufacturing positions are located fully on-site.
Senior Manager: Base pay range of $150,000 to $170,000+ bonus, equity and benefits
Associate Director: Base pay range of $185,000 to $205,000+ bonus, equity and benefits
The range provided is CRISPR Therapeutics' reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as experience, training, skills, and abilities.
CRISPR Therapeutics, Inc. is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law.
To view our Privacy Statement, please click the following link: ***********************************************
Auto-ApplyManager/Sr. Manager, Biostatistics
Pasadena, CA jobs
Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing.
Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.
Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need.
The Position
We are seeking a stellar biostatistician to join our rapidly growing biometrics team to support clinical studies across Arrowhead's expanding portfolio. As an internal expert in biostatistics, you will provide technical leadership and biostatistical input to closely collaborate with other functional teams at Arrowhead, including Clinical Development and Operations, Regulatory, Commercial, Program Management and others.
Responsibilities
Provide sound statistical and operational input, including study and program design, writing of the protocol sections, statistical analysis plans (SAP), clinical study reports (CSR), regulatory documents or scientific publications
Partner with cross functional teams to provide strategic biostatistics input to support entire drug development process; ensure statistical integrity of all key deliverables
Provide statistically sound scientific methodology for study design and data analysis input to meet project objectives in accordance to regulatory guidance and industry standards
Collaborate with the programming and data management functions to ensure appropriate data collection and reporting
Provide leadership in evaluating alternative or innovative methods of study design and analysis
Assist in efforts to identify, develop and implement departmental standards, applications, processes and training
Oversees statistical and programming deliverables by CROs
Assist in identifying consultants and the selection of service providers
Requirements:
PhD in Biostatistics/Statistics
5 years of relevant experience in pharmaceutical or biotechnology drug development
Understanding and experience with various aspects of a clinical development life-cycle, leading up to regulatory submission and post-approval activities
Experience interacting with and overseeing biometrics services of CRO vendors
Proficiency in the use of statistical software including SAS and R at minimum; familiarity with East and Sportfire
Excellent verbal and written communication skills
Knowledge of pharmaceutical clinical development processes and ability to effectively apply technical principles and methods to clinical drug development
Effective in communication and team collaboration, influencing across different functional lines
Knowledge of cross-functional department functions/roles within a drug development company
Preferred:
Understanding of regulatory guidelines related to submission of datasets using CDISC, development of SDTM and ADaM specifications
California pay range $145,000-$190,000 USD
Arrowhead provides competitive salaries and an excellent benefit package.
All applicants must have authorization to work in the US for a company.
California Applicant Privacy Policy
Auto-ApplySenior Manager, Commercial Supply Planning
South San Francisco, CA jobs
Neurodegenerative diseases are one of the largest medical challenges of our time. Denali Therapeutics is a biotechnology company dedicated to developing breakthrough therapies for neurodegenerative diseases through our deep commitment to degeneration biology and principles of translational medicine. Denali is founded on the collaboration of leading scientists, industry experts, and investors who share the vision that scientific discovery energetically applied to translational medicine is the key to delivering effective therapies to patients.
We invite you to consider an opportunity with Denali to help achieve our goal of delivering meaningful therapeutics to patients.
Denali Therapeutics Inc. is seeking a Senior Manager of Commercial Supply Planning to support upcoming Commercial product launch and establish scalable processes for global commercial supply operations. This role will develop and lead the execution of supply plans across our external Drug Substance and Drug Product manufacturing network while ensuring that SAP accurately reflects real-time activity within the commercial supply chain. The position reports to Head of Supply Chain Planning and plays a critical role in enabling launch readiness and post-launch execution.
Key Accountabilities/Core Job Responsibilities:
* Develop and maintain a rolling production plan aligned with forecast, safety stock, and lot-sizing constraints.
* Convert demand forecasts into executable production and packaging plans with CMOs.
* Monitor and manage launch readiness, including DS/DP inventory targets, expiry windows, and campaign timing.
* Partner with QA, Manufacturing, and Regulatory to ensure supply strategy supports release, labeling, and distribution needs.
* Support Sales & Operations Planning (S&OP) process with capacity scenarios, risk assessments, and metrics
* Identify and escalate risks related to supply shortages, delays, or over-production.
* Manage Denali's Sales & Operations Execution (S&OE) process in conjunction with CMC Program Leader to ensure adherence to production plan across both internal and external stakeholders
* Create, manage, and monitor the end-to-end material procurement process including Purchase Requisitions, Purchase Orders, and Goods Receipts within SAP
* Reconcile SAP inventory positions with external batch and shipment data, flagging discrepancies and driving resolution.
* Track and input batch-level data such as shelf life, release dates, and sampling requirements, and destruction logs.
Qualifications/Skills:
* 5+ to 10 years in supply or production planning, preferably in biotech/pharma.
* Direct experience working with external manufacturing partners (CMOs/3PLs)
* Strong Excel and analytical skills.
* Proficient in ERP systems with hands-on experience in production planning, materials management, and inventory management modules (e.g., order creation, goods receipt, and batch tracking transactions).
* Strong understanding of external manufacturing (CMOs) and batch-based planning.
* Proven ability to manage multiple priorities, timelines, and data streams across functions.
* High proficiency in Excel (pivot tables, lookups, simple macros).
Preferred
* Experience supporting a commercial product launch in a regulated industry
* Familiarity with GMP inventory practices and batch traceability.
* Comfortable navigating cross-functional discussions across Quality, Regulatory, and CMC
Why This Role Matters
This is a critical role within Denali's rapidly scaling supply chain team. You'll ensure supply readiness and system visibility during a high-impact product launch, helping build the foundation for Denali's global commercial supply capabilities.
Salary Range: $152,000.00 to $185,000.00 . Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience. Denali offers a competitive total rewards package, which includes a 401k, healthcare coverage, ESPP and a broad range of other benefits. Learn more at ******************************************
This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future.This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future.
Denali is committed to its core company value of unity by creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, basis of disability, or any other federal, state, or local protected class.
Senior Manager, Healthcare & Data Privacy Compliance
San Diego, CA jobs
Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing.
Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.
Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need.
The Position
The purpose of this position within the Quality and Compliance department is to support the development and ongoing management of Arrowhead's healthcare compliance and data privacy programs and policies worldwide. A key function of the position will involve supporting the development, maintenance, monitoring, and execution of the compliance program and corporate policies at Arrowhead.
This position will report to the Director of Compliance and will work closely with members of the Legal, Commercial, Medical Affairs, Regulatory, Quality teams to promote awareness and understanding of positive ethical principles and ensure continuous suitability and alignment of compliance program framework and controls relevant laws and company's goals.
This role can be based in Pasadena or San Diego, California, with an expectation to be in office 5 days a week.
Responsibilities
Serve as an internal subject matter expert in the field of healthcare compliance and advise internal stakeholders and management on matters related to healthcare compliance.
Support the implementation of company-wide healthcare compliance and data privacy program, policies, and controls.
Support the development and implementation of relevant and robust policies and other guidance documents to ensure compliance with applicable laws and regulations, and industry standards.
Drive culture of compliance by developing written materials and training that are aimed at increasing stakeholders' awareness and understanding of relevant regulatory requirements and industry standards.
Support audit action plans and/or corrective action plans, including designing remedies and supporting the business in implementing, tracking and completing their plans as required.
Conduct compliance risk assessments and coordinate implementation of necessary mitigation actions, aligned with evolving regulatory requirements, industry standards, and business initiatives and strategies.
Support the Director of Compliance and Legal department in conducting internal investigations related to the compliance program and if required, implementation of applicable corrective and preventative measures and reporting to relevant government agencies.
Participate in the due diligence of third parties engaged in activities related to healthcare compliance and/or data privacy.
Prepare and present periodic reports and status of compliance to management, including the measures and activities to ensure compliance.
Other duties as assigned.
Requirements:
Bachelor's degree in business, healthcare, or related area of study,
5 years of relevant experience.
Working knowledge of Federal Anti-Kickback Law, False Claims Act, US FDA and EMA Laws and Regulations, Transparency reporting laws, relevant Federal and State Consumer Protection Laws, PhRMA Code, ACCME, and EEPIA standards.
Competent knowledge of and ability to use Microsoft Office suite.
Preferred:
Prior experience with use of an electronic document management system in a regulated environment
Relevant Compliance and ethics Professional certification
Masters Degree
California pay range $160,000-$180,000 USD
Arrowhead provides competitive salaries and an excellent benefit package.
All applicants must have authorization to work in the US for a company.
California Applicant Privacy Policy
Auto-ApplySenior Manager, Healthcare & Data Privacy Compliance
Pasadena, CA jobs
Job Description
Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing.
Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.
Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need.
The Position
The purpose of this position within the Quality and Compliance department is to support the development and ongoing management of Arrowhead's healthcare compliance and data privacy programs and policies worldwide. A key function of the position will involve supporting the development, maintenance, monitoring, and execution of the compliance program and corporate policies at Arrowhead.
This position will report to the Director of Compliance and will work closely with members of the Legal, Commercial, Medical Affairs, Regulatory, Quality teams to promote awareness and understanding of positive ethical principles and ensure continuous suitability and alignment of compliance program framework and controls relevant laws and company's goals.
This role can be based in Pasadena or San Diego, California, with an expectation to be in office 5 days a week.
Responsibilities
Serve as an internal subject matter expert in the field of healthcare compliance and advise internal stakeholders and management on matters related to healthcare compliance.
Support the implementation of company-wide healthcare compliance and data privacy program, policies, and controls.
Support the development and implementation of relevant and robust policies and other guidance documents to ensure compliance with applicable laws and regulations, and industry standards.
Drive culture of compliance by developing written materials and training that are aimed at increasing stakeholders' awareness and understanding of relevant regulatory requirements and industry standards.
Support audit action plans and/or corrective action plans, including designing remedies and supporting the business in implementing, tracking and completing their plans as required.
Conduct compliance risk assessments and coordinate implementation of necessary mitigation actions, aligned with evolving regulatory requirements, industry standards, and business initiatives and strategies.
Support the Director of Compliance and Legal department in conducting internal investigations related to the compliance program and if required, implementation of applicable corrective and preventative measures and reporting to relevant government agencies.
Participate in the due diligence of third parties engaged in activities related to healthcare compliance and/or data privacy.
Prepare and present periodic reports and status of compliance to management, including the measures and activities to ensure compliance.
Other duties as assigned.
Requirements:
Bachelor's degree in business, healthcare, or related area of study,
5 years of relevant experience.
Working knowledge of Federal Anti-Kickback Law, False Claims Act, US FDA and EMA Laws and Regulations, Transparency reporting laws, relevant Federal and State Consumer Protection Laws, PhRMA Code, ACCME, and EEPIA standards.
Competent knowledge of and ability to use Microsoft Office suite.
Preferred:
Prior experience with use of an electronic document management system in a regulated environment
Relevant Compliance and ethics Professional certification
Masters Degree
California pay range $160,000-$180,000 USD
Arrowhead provides competitive salaries and an excellent benefit package.
All applicants must have authorization to work in the US for a company.
California Applicant Privacy Policy
Senior Manager, Healthcare & Data Privacy Compliance
Pasadena, CA jobs
The purpose of this position within the Quality and Compliance department is to support the development and ongoing management of Arrowhead's healthcare compliance and data privacy programs and policies worldwide. A key function of the position will involve supporting the development, maintenance, monitoring, and execution of the compliance program and corporate policies at Arrowhead.
This position will report to the Director of Compliance and will work closely with members of the Legal, Commercial, Medical Affairs, Regulatory, Quality teams to promote awareness and understanding of positive ethical principles and ensure continuous suitability and alignment of compliance program framework and controls relevant laws and company's goals.
This role can be based in Pasadena or San Diego, California, with an expectation to be in office 5 days a week.
Responsibilities
* Serve as an internal subject matter expert in the field of healthcare compliance and advise internal stakeholders and management on matters related to healthcare compliance.
* Support the implementation of company-wide healthcare compliance and data privacy program, policies, and controls.
* Support the development and implementation of relevant and robust policies and other guidance documents to ensure compliance with applicable laws and regulations, and industry standards.
* Drive culture of compliance by developing written materials and training that are aimed at increasing stakeholders' awareness and understanding of relevant regulatory requirements and industry standards.
* Support audit action plans and/or corrective action plans, including designing remedies and supporting the business in implementing, tracking and completing their plans as required.
* Conduct compliance risk assessments and coordinate implementation of necessary mitigation actions, aligned with evolving regulatory requirements, industry standards, and business initiatives and strategies.
* Support the Director of Compliance and Legal department in conducting internal investigations related to the compliance program and if required, implementation of applicable corrective and preventative measures and reporting to relevant government agencies.
* Participate in the due diligence of third parties engaged in activities related to healthcare compliance and/or data privacy.
* Prepare and present periodic reports and status of compliance to management, including the measures and activities to ensure compliance.
* Other duties as assigned.
Requirements:
* Bachelor's degree in business, healthcare, or related area of study,
* 5 years of relevant experience.
* Working knowledge of Federal Anti-Kickback Law, False Claims Act, US FDA and EMA Laws and Regulations, Transparency reporting laws, relevant Federal and State Consumer Protection Laws, PhRMA Code, ACCME, and EEPIA standards.
* Competent knowledge of and ability to use Microsoft Office suite.
Preferred:
* Prior experience with use of an electronic document management system in a regulated environment
* Relevant Compliance and ethics Professional certification
* Masters Degree
Auto-ApplyManager/Sr. Manager, Biostatistics
Los Angeles, CA jobs
We are seeking a stellar biostatistician to join our rapidly growing biometrics team to support clinical studies across Arrowhead's expanding portfolio. As an internal expert in biostatistics, you will provide technical leadership and biostatistical input to closely collaborate with other functional teams at Arrowhead, including Clinical Development and Operations, Regulatory, Commercial, Program Management and others.
Responsibilities
* Provide sound statistical and operational input, including study and program design, writing of the protocol sections, statistical analysis plans (SAP), clinical study reports (CSR), regulatory documents or scientific publications
* Partner with cross functional teams to provide strategic biostatistics input to support entire drug development process; ensure statistical integrity of all key deliverables
* Provide statistically sound scientific methodology for study design and data analysis input to meet project objectives in accordance to regulatory guidance and industry standards
* Collaborate with the programming and data management functions to ensure appropriate data collection and reporting
* Provide leadership in evaluating alternative or innovative methods of study design and analysis
* Assist in efforts to identify, develop and implement departmental standards, applications, processes and training
* Oversees statistical and programming deliverables by CROs
* Assist in identifying consultants and the selection of service providers
Requirements:
* PhD in Biostatistics/Statistics
* 5 years of relevant experience in pharmaceutical or biotechnology drug development
* Understanding and experience with various aspects of a clinical development life-cycle, leading up to regulatory submission and post-approval activities
* Experience interacting with and overseeing biometrics services of CRO vendors
* Proficiency in the use of statistical software including SAS and R at minimum; familiarity with East and Sportfire
* Excellent verbal and written communication skills
* Knowledge of pharmaceutical clinical development processes and ability to effectively apply technical principles and methods to clinical drug development
* Effective in communication and team collaboration, influencing across different functional lines
* Knowledge of cross-functional department functions/roles within a drug development company
Preferred:
* Understanding of regulatory guidelines related to submission of datasets using CDISC, development of SDTM and ADaM specifications
Auto-ApplyDirector of Customer Operations - Mom and Baby
Asheville, NC jobs
Job Description
Aeroflow Health - Director of Customer Operations Mom and Baby
Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000's list of fastest-growing companies in the U.S.
As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We're working hard to ensure that Aeroflow remains a premier employer in Western North Carolina, thus bettering the everyday lives of the employees that work so hard to service our patients.
The Opportunity
The Director, Customer Operations is a strategic and operational leader responsible for shaping the vision, structure, and performance of Aeroflow Health's Mom & Baby customer service organization, currently made up of 90 customer success team members. This individual will oversee three managers and their large, multi-tiered teams, driving excellence in service delivery, operational efficiency, and patient satisfaction.
This leader will design and implement strategies that ensure patients receive their products and services in the easiest, most efficient manner possible-while also aligning operational goals with Aeroflow's broader mission. The Director will act as a change agent across the division, leading cross-functional initiatives that improve efficiency, scalability, and patient experience across the full Mom & Baby journey.
Serving as a peer to the Director of Billing Operations and reporting to the VP of Operations for Mom & Baby, this person will play a critical role in shaping how Aeroflow's customer experience evolves alongside its business growth.
Your Primary Responsibilities
We are currently seeking a Director, Customer Operations who will be responsible for
Develop and execute a customer operations strategy focused on scalability, operational efficiency, and patient satisfaction.
Translate organizational priorities into actionable objectives, ensuring alignment across all customer service functions.
Lead operational planning, forecasting, and continuous improvement initiatives that enhance quality, responsiveness, and cost-effectiveness.
Establish and manage key performance indicators (KPIs) to measure efficiency, service quality, and patient outcomes.
Drive continuous improvement initiatives, leveraging data to identify bottlenecks, inefficiencies, and opportunities for automation.
Build standardized workflows, documentation, and process frameworks to promote consistency and accountability across teams.
Lead, coach, and develop three managers and their extended teams, fostering a culture of empowerment, collaboration, and performance.
Cultivate strong relationships across all levels of the organization, creating an environment where individuals feel connected to the mission, supported in their growth, and motivated to deliver exceptional results.
Drive engagement and accountability through clear communication, ongoing feedback, and recognition, ensuring leaders and their teams are aligned, invested, and performing at their best.
Partner with HR and Operations to ensure staffing, training, and career development plans meet business needs and team goals.
Promote cross-functional communication to ensure transparency and shared ownership of customer success outcomes.
Oversee strategic initiatives and special projects related to service optimization, serving as business owner for service technologies (Five9 properties, CRM) partnering w/ IT & product team to ensure platform supports scalability, automation and seamless patient experience.
Collaborate with IT, Billing, HR, and other department stakeholders to ensure operational readiness for new initiatives or business changes.
Ensure project milestones are met on time, within scope, and with measurable impact on service outcomes.
Partner closely with Billing, Marketing, and Product teams to ensure seamless coordination across the Mom & Baby division.
Establish and maintain a voice-of-customer (VOC) framework, leveraging feedback and data to inform continuous service improvement and business decisions.
Represent the customer operations organization in strategic planning discussions and enterprise-level improvement projects.
Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
Compliance is a condition of employment and is considered an element of job performance
Maintain HIPAA/patient confidentiality
Regular and reliable attendance as assigned by your schedule
Other job duties assigned
Skills for Success
Demonstrated ability to develop leaders and elevate team performance, fostering internal growth and readiness for higher-level roles.
Proven capacity to adapt quickly to complex, fast-paced environments, learning business dynamics and priorities within the first 90 days.
Strategic thinker who can discern what drives impact, identify key focus areas, and align operational efforts to organizational goals.
Manage departmental budgets and optimize cost-to-serve while maintaining service quality and employee engagement.
Naturally curious and pattern-oriented, able to connect dots across teams, uncover root causes, and translate insights into actionable strategies.
Confident decision-maker who balances short-term needs with long-term strategy, maintaining accountability to results and enterprise success.
Self-driven and entrepreneurial mindset, with the ability to think and operate independently-taking an idea, building structure around it, and driving execution to completion.
Required Qualifications
Bachelor's degree in Business Administration, Healthcare Management, or a related field.
10+ years of progressive experience in operations, customer service, or healthcare services, with at least 5 years in a leadership role managing managers or multi-tiered teams.
Proven success in developing and executing strategic operational plans within a growth-oriented organization.
Demonstrated expertise in project management, process improvement, and change leadership.
Strong analytical skills with the ability to use metrics to guide decision-making and operational improvements.
Excellent communication and presentation skills, with the ability to translate complex strategies into clear action plans.
Experience working in or alongside healthcare, durable medical equipment (DME), or patient services organizations.
Solid understanding of core HR and people leadership practices, including coaching, feedback, and navigating difficult conversations with professionalism and empathy.
Strong change management mindset, capable of guiding teams through evolving priorities and process improvements while maintaining engagement and trust.
You might also have
Experience with data visualization tools (e.g., Power BI, Tableau, Looker) and the ability to translate data into actionable insights-telling the story behind the numbers, not just reporting them.
What we look for
Leads with a commitment to excellence through servant leadership, prioritizing the growth and success of others, empowering teams to perform at their best, and cultivating an environment of trust and continuous improvement.
What Aeroflow Offers
Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!
Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:
Family Forward Certified
Great Place to Work Certified
Inc. 5000 Best Place to Work award winner
HME Excellence Award
Sky High Growth Award
If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!
Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.