Night Auditor (On-Call) | Hilton Garden Inn Marlborough
CSM Careers 4.3
Night auditor job at CSM Companies
• Performs the manager-on-duty role during 3rd shift. • Anticipates and responds to guests in a friendly and positive manner. • Responsible for providing the highest level of service. • Process check-ins and check-outs, verify billing, create reservations, and process special requests.
• Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
• Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
• Understands and follows CSM guest service recovery program.
• Accountable for accurately balancing all revenue sources and completing daily financial reports.
• Process no-show reservations, prepare financial reports for managerial review.
• Close the financial day for the hotel.
• Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
• Monitors room availability, follows restrictions, and all booking policies and procedures.
• Drives sales and maximizes revenue by up-selling rooms and amenities.
• CSM procedures when handling cash and processing financial transactions.
• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed.
• Adheres to CSM general work rules and department procedures. Attends all required department and hotel meetings.
• Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations.
• Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Competencies/Skills Required: 2+ years prior guest service experience required, preferably in a hospitality setting. Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Education: High school diploma or GED required.
Rate: $16 - $18 per hour
Physical Requirements: Ability to lift, push and pull up to 75 pounds on an occasional basis.
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.
$16-18 hourly 60d+ ago
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Night Auditor l Part Time
CSM Corporation 4.3
Night auditor job at CSM Companies
* Performs the manager-on-duty role during 3rd shift. * Anticipates and responds to guests in a friendly and positive manner. * Responsible for providing the highest level of service. * Process check-ins and check-outs, verify billing, create reservations, and process special requests.
* Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
* Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
* Understands and follows CSM guest service recovery program.
* Accountable for accurately balancing all revenue sources and completing daily financial reports.
* Process no-show reservations, prepare financial reports for managerial review.
* Close the financial day for the hotel.
* Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
* Monitors room availability, follows restrictions, and all booking policies and procedures.
* Drives sales and maximizes revenue by up-selling rooms and amenities.
* CSM procedures when handling cash and processing financial transactions.
* Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
* Produces required volume of work by planning, organizing and prioritizing work duties.
* After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed.
* Adheres to CSM general work rules and department procedures. Attends all required department and hotel meetings.
* Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations.
* Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Education: High school diploma or GED required.
$33k-40k yearly est. 60d+ ago
Night Auditor
La Quinta Inn 3.8
Fort Lauderdale, FL jobs
Roshan Hospitality LLC in Fort Lauderdale, FL is looking for a nightauditor to join our 31 person strong team. We are located on 3800 West Commercial Blvd. O
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Checking in guests
Handling guest requests
Taking reservations
Reviewing billing accuracy
Posting room charges
Updating guest accounts
Reconciling accounts payable and receivable
Keeping track of room availability
Processing check-ins and check-outs
Responding to guest inquiries or complaints
Balancing reports
Help set up breakfast
Coordinating with other hotel workers for necessary end-of-day tasks
We are looking forward to hearing from you.
$24k-30k yearly est. 60d+ ago
Night Auditor (Cruise Ships)
Hermes Recruitment 4.5
Miami, FL jobs
Job DescriptionManages the reception area during the night, prepares daily closing reports and carries out day-to-day administrative work, including answering the phone. Maintains safety and quietness in guest areas and is familiar with safety and security.
Responsibilities
Posts room charges and taxes to guest accounts
Processes guest charges voucher and credit card vouchers
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift
To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into PMS system
Prints and files reservations for the next business day
Verifies all account postings and balances
Verifies that room rates are correct and posts those rates to guest accounts
Is able to function as a front desk agent especially in terms of check-in and check-out procedures
Tracks room revenues, occupancy percentages, and other front office statistics
Prepares a summary of cash, check, and credit card activities
Summarizes results of operations for management
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information
Follow the end of day checklist
Must have complete knowledge of emergency procedures
Balance the day's charges, making corrections as necessary
Performs wake-up calls
Understand the principles of auditing, balancing, and closing out accounts
Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
Perform nightly balancing of in-room video and long-distance telephone services
Requirements
Fluently spoken English
Previous experience in a similar role
Hospitality degree will be considered an advantage
Pleasant and communicative character
Professional attitude and appearance
Reliability and hard work
Great team spirit
Benefits
Seasonal or permanent employment
Competitive salary and bonuses
Accommodation and meals
Health insurance
Flight tickets
$26k-32k yearly est. 27d ago
Night Auditor
Destin 3.8
Destin, FL jobs
We are seeking a dedicated and detail-oriented NightAuditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest's stay, from check-ins and reservations to balancing financial reports, while upholding our property's vision, mission, and core values.
This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you're ready to contribute to a welcoming and professional atmosphere, we'd love to hear from you!
$27k-33k yearly est. 60d+ ago
Night Auditor
Savannah Airport 3.6
Savannah, GA jobs
The NightAuditor crucial role in ensuring the smooth operation of the hotel during the night shift. This role bridges financial accountability with exceptional guest service, requiring a detail-oriented, adaptable individual comfortable working overnight hours. Ideal candidates will thrive in a hybrid environment where customer interaction, problem-solving, and precise accounting converge to maintain the hotel's operational and financial integrity.
We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities
Benefits:
Insurance (health, dental, vision, etc.)
Paid time off (vacation, sick leave, holidays)
401K retirement plan
DailyPay: Access your earned wages when needed.
Special team member hotel rates for travel enthusiasts.
Responsibilities:
Performing all front desk related functions during the night shift
Balancing accounts, processing invoices, and preparing reports
Checking in late-night arrivals and ensuring guest satisfaction
Securing the premises and monitoring for any unusual activity
Handling guest inquiries and requests promptly and professionally
Requirements:
Prior experience in hotel front desk operations is preferred
Strong attention to detail and excellent organizational skills
Ability to work independently and handle multiple tasks simultaneously
Good communication skills and customer service orientation
Flexibility to work night shifts, weekends, and holidays
Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.
Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$22k-27k yearly est. Auto-Apply 29d ago
Office Agent
Alliance Ground International 4.3
Denver, CO jobs
The work of an Office Agent includes but is not limited to counter customer services, computer data entry, international cargo documents handling, retrieve import / deliver export documents to and from aircraft, acceptance of cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations, releases import international freight upon review of CBP clearances and authorizations, collects air freight charges, prepare freight transfer manifests, handles phone calls in a professional and courteous manner, accepts dangerous goods in accordance to FAA Regulations and the IATA DGR, etc.
Knowledge, Skill and Abilities
• Intermediate computer skills with working knowledge of Microsoft Office programs.
• Excellent English verbal and written communication skills.
• Must be able to handle stress in a fast-paced environment and ensure deadlines are met.
• Ability to concentrate on detail.
• Ability to lift 50-70 lbs.
• Adhere to safety practices and programs.
• Ability to multitask.
Education and Experience
• High School Diploma or GED required.
• 1 year of previous Cargo Agent experience is preferred
• Valid US driver's license.
• Successful completion of required airport badging process and pre-employment drug screen is required.
Schedule of Hours
As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, adhocs, etc., Strict adherence to company attendance policies are expected and enforced.
$23.00
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
$36k-43k yearly est. Auto-Apply 8d ago
Front Desk Agent
Edgewater Beach Hotel 3.7
Naples, FL jobs
We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
PAY $17/hour
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Short Term Disability
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
Responsibilities:
Greeting guests upon arrival and making them feel welcome
Recognizing repeat, VIP status and/or loyalty
Administering check-ins and check-outs
Providing front desk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages
Processing guest payments
Coordinating with bell service and staff management
Being a source of information to guests on various matters such as transport and restaurant advice
Accommodating general and unique requests
Diffusing conflict or tense situations with guests, handling guest opportunities
Qualifications:
High school diploma or GED
Previous customer service experience
Exceptional interpersonal skills
Excellent written and verbal communication
Time management and organizational skills
Conflict resolution experience
Patience and good listening skills
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
$17 hourly Auto-Apply 40d ago
Front Desk Agent
Edgewater Beach Hotel 3.7
Naples, FL jobs
Job Description
We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
PAY $17/hour
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Short Term Disability
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
Responsibilities:
Greeting guests upon arrival and making them feel welcome
Recognizing repeat, VIP status and/or loyalty
Administering check-ins and check-outs
Providing front desk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages
Processing guest payments
Coordinating with bell service and staff management
Being a source of information to guests on various matters such as transport and restaurant advice
Accommodating general and unique requests
Diffusing conflict or tense situations with guests, handling guest opportunities
Qualifications:
High school diploma or GED
Previous customer service experience
Exceptional interpersonal skills
Excellent written and verbal communication
Time management and organizational skills
Conflict resolution experience
Patience and good listening skills
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
$17 hourly 7d ago
Guest Service Representative
Peabody 4.4
Methuen Town, MA jobs
Benefits:
Employee discounts
Free uniforms
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.
But it gets even better:
We close early so you can enjoy your evenings.
We offer flexible work schedules.
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
You don't have to be 18 to work here, so students can join us.
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
You'll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$28k-36k yearly est. Auto-Apply 60d+ ago
Front Desk Agent
Capital Vacations 3.6
Arizona jobs
WHAT YOU'LL DO Looking for a professional individual to represent the first point of contact with our guest and handle all stages of their stay.
RESPONSIBILITIES
Responsible for the efficient and courteous operation of the front desk.
Responsible for checking guests in/out most efficiently and courteously. Collect balances and post appropriate room charges.
Answers and transfers call from the switchboard using proper telephone etiquette.
Answer guest questions about local restaurants and attractions.
Make courtesy calls and follow up calls to all guests issues.
Send confirmation letters to owners/guests.
Coordinate with all other departments to ensure a smooth response to guest s requests.
Process all incoming revenue from all departments daily.
Open and close the credit card machines and cashier audit reports.
Balance out cash drawer, process advance deposits when making reservations and collect money and post the transactions from other departments.
Order office supplies as needed.
Prepare night audit daily.
Enter maintenance and service requests in SPI promptly.
Make reservations courteously and efficiently.
Make room moves and stay over requests for guests as needed to ensure guest satisfaction.
Run reports and correct errors before guest check-in.
Perform any other inventory management changes as directed by the supervisor or manager.
Prepare check-in packets for the upcoming week.
Make rental calls to notify owners whether their villa rented or not.
Respond to online reviews.
Reconcile rentals for the previous month.
Check online travel agents for rental inbound.
Daily post office and banking run.
Block RCI points for unpaid accounts.
Manage RCI banking, membership changes, and cancellations.
All other duties as assigned by management
BENEFITS, COMPENSATION, TRAINING
QUALIFICATIONS:
High School Diploma/GED
Experience from which comparable knowledge and abilities are acquired
Basic computer skills
Great attention to detail
Excellent Customer Service skills with the ability to work under pressure
Bilingual is a plus
Active listener with the ability to solve problems
Work with minimal supervision
Excellent verbal and written communication skills
Flexible schedule Ability to work evenings, holidays and weekends are a must
$28k-34k yearly est. 60d+ ago
Night Auditor l Part Time
CSM Careers 4.3
Night auditor job at CSM Companies
Responsibilities
• Performs the manager-on-duty role during 3rd shift. • Anticipates and responds to guests in a friendly and positive manner. • Responsible for providing the highest level of service. • Process check-ins and check-outs, verify billing, create reservations, and process special requests.
• Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
• Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
• Understands and follows CSM guest service recovery program.
• Accountable for accurately balancing all revenue sources and completing daily financial reports.
• Process no-show reservations, prepare financial reports for managerial review.
• Close the financial day for the hotel.
• Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
• Monitors room availability, follows restrictions, and all booking policies and procedures.
• Drives sales and maximizes revenue by up-selling rooms and amenities.
• CSM procedures when handling cash and processing financial transactions.
• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed.
• Adheres to CSM general work rules and department procedures. Attends all required department and hotel meetings.
• Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations.
• Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Education: High school diploma or GED required.
$33k-40k yearly est. 60d+ ago
Night Auditor l Part Time
CSM Corporation 4.3
Night auditor job at CSM Companies
Responsibilities * Performs the manager-on-duty role during 3rd shift. * Anticipates and responds to guests in a friendly and positive manner. * Responsible for providing the highest level of service. * Process check-ins and check-outs, verify billing, create reservations, and process special requests.
* Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
* Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
* Understands and follows CSM guest service recovery program.
* Accountable for accurately balancing all revenue sources and completing daily financial reports.
* Process no-show reservations, prepare financial reports for managerial review.
* Close the financial day for the hotel.
* Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
* Monitors room availability, follows restrictions, and all booking policies and procedures.
* Drives sales and maximizes revenue by up-selling rooms and amenities.
* CSM procedures when handling cash and processing financial transactions.
* Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
* Produces required volume of work by planning, organizing and prioritizing work duties.
* After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed.
* Adheres to CSM general work rules and department procedures. Attends all required department and hotel meetings.
* Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations.
* Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Education: High school diploma or GED required.
$33k-40k yearly est. 60d+ ago
Night Auditor l Part Time
CSM Careers 4.3
Night auditor job at CSM Companies
• Performs the manager-on-duty role during 3rd shift. • Anticipates and responds to guests in a friendly and positive manner. • Responsible for providing the highest level of service. • Process check-ins and check-outs, verify billing, create reservations, and process special requests.
• Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
• Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
• Understands and follows CSM guest service recovery program.
• Accountable for accurately balancing all revenue sources and completing daily financial reports.
• Process no-show reservations, prepare financial reports for managerial review.
• Close the financial day for the hotel.
• Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
• Monitors room availability, follows restrictions, and all booking policies and procedures.
• Drives sales and maximizes revenue by up-selling rooms and amenities.
• CSM procedures when handling cash and processing financial transactions.
• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed.
• Adheres to CSM general work rules and department procedures. Attends all required department and hotel meetings.
• Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations.
• Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Education: High school diploma or GED required.
$33k-40k yearly est. 60d+ ago
Part Time Night Auditor
CSM Corporation 4.3
Night auditor job at CSM Companies
This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following CSM high standards of quality to ensure guest satisfaction.
* Performs the manager-on-duty role during 3rd shift.
* Anticipates and responds to guests in a friendly and positive manner.
* Responsible for providing the highest level of service.
* Process check-ins and check-outs, verify billing, create reservations, and process special requests.
* Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
* Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
* Understands and follows CSM guest service recovery program.
* Accountable for accurately balancing all revenue sources and completing daily financial reports.
* Process no-show reservations, prepare financial reports for managerial review.
* Close the financial day for the hotel.
* Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
* Monitors room availability, follows restrictions, and all booking policies and procedures.
* Drives sales and maximizes revenue by up-selling rooms and amenities.
* CSM procedures when handling cash and processing financial transactions.
* Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
* Produces required volume of work by planning, organizing and prioritizing work duties.
* After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed.
* Adheres to CSM general work rules and department procedures. Attends all required department and hotel meetings.
* Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations.
* Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Competencies/Skills Required: 2+ years prior guest service experience required, preferably in a hospitality setting. Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Education: High school diploma or GED required.
Rate: $18.50 per hour
Physical Requirements: Ability to lift, push and pull up to 75 pounds on an occasional basis.
Job DescriptionDescription:
This role is seasonal with full-time hours Monday-Friday 8:30am-5:00pm. This role will start on November 1, 2025 and run through May 2026.
About Pelican Bay Foundation
Pelican Bay Foundation is the premier luxury community in Naples, FL. One of the area's largest exclusive enclaves, situated on more than three square miles and bordered by pristine white-sand beaches, our community offers the most diverse slate of amenities and activities anywhere in the region.
The Foundation manages all common areas, including two beach facilities and two private beachfront restaurants, three tennis facilities, two boardwalks, the Fitness Center and Wellness Studio, the Community Center, and approximately 90 acres of land.
About the Position
We are seeking a seasonal Guest Services Representative to be part of our Member & Guest Services department. You'll get the opportunity to foster a culture of creating memorable experiences for members and their guests. Our ideal candidate has strong organizational and collaborative skills along with demonstrated experience in dealing with diverse personalities. You will work well under pressure, be a team player, organized, flexible, self-motivated, and reliable. You'll have a chance to work with a passionate year-round team of managers, supervisors, along with an exceptional group of seasonal people from around the world.
What You'll Do
Greet and assist members, making them feel welcomed.
Answer telephone calls for The Commons, ascertaining what help can be given to member(s) or transferring the call to the appropriate extension.
Create guest cards, realtor cards and employee cards-- requiring computer input, speed and accuracy.
Learn computer program for the ability to find members by number or name for creating guest cards, updating addresses and other member file information as needed.
Maintain a cash box and use the Point-of-Sale (POS) system to sell guest passes and other items and give accurate change for cash sales.
Process credit card transactions.
Submit daily POS reports and cash accurately.
Provide customer service to both members and guests-must be knowledgeable of all areas of Pelican Bay and current events.
Update database with Member information as supplied by members.
Maintain adequate supply of flyers, brochures, and printed information.
Help members and guests with Lost & Found, by phone and in person-using the Security Lost & Found log and paperwork.
Take appointments for the Special Needs tram and follow-up as necessary.
Requirements:
Skills & Experience
Must be a self-starter and have good customer service skills and communication skills.
Must be computer literate.
Must be quick with computer input and have the ability to work with customers present.
Ability to multi-task, creating guest passes with many interruptions such as greeting new customers, directing customers and answering the phone.
Must understand and do basic math.
Keep accurate, legible records.
Open and close the office as necessary.
Education
Minimum High school diploma/GED or equivalent
Any combination of education, training, and work experience which demonstrates the ability to perform the duties and responsibilities as described including a thorough knowledge and related work experience in one or more of the following trades: plumbing, carpentry, electrical, and A/C.
We offer a competitive total compensation and benefits package and pride ourselves in providing a fun, evolving, culture-centric work environment. All eligible regular employees are offered the following benefits:
401k with excellent employer match
Free Team Member Meals
Team Member Referral Bonus
Company-provided uniforms
Every team member joining our Foundation will share our Core Values:
Welcoming: Help build and embrace a sense of community and belonging for all.
Collaborative: Leverage our collective genius with a focus on clear communication, teamwork, and continuous improvement.
Positive: Be open to new ideas and utilize creative problem solving to deliver exceptional member satisfaction at all touch points.
Respectful: To always do the right thing even when it is hard and treat others with fairness, consistency, and respect.
Pelican Bay Foundation is an Equal Opportunity Employer and Drug Free Workplace
Temporary Description
This role is seasonal with full-time hours Monday-Friday 8:30am-5:00pm. This role will start on November 1, 2025 and run through May 2026.
Pelican Bay Foundation is the premier luxury community in Naples, FL. One of the area's largest exclusive enclaves, situated on more than three square miles and bordered by pristine white-sand beaches, our community offers the most diverse slate of amenities and activities anywhere in the region.
The Foundation manages all common areas, including two beach facilities and two private beachfront restaurants, three tennis facilities, two boardwalks, the Fitness Center and Wellness Studio, the Community Center, and approximately 90 acres of land.
About the Position
We are seeking a seasonal Guest Services Representative to be part of our Member & Guest Services department. You'll get the opportunity to foster a culture of creating memorable experiences for members and their guests. Our ideal candidate has strong organizational and collaborative skills along with demonstrated experience in dealing with diverse personalities. You will work well under pressure, be a team player, organized, flexible, self-motivated, and reliable. You'll have a chance to work with a passionate year-round team of managers, supervisors, along with an exceptional group of seasonal people from around the world.
What You'll Do
Greet and assist members, making them feel welcomed.
Answer telephone calls for The Commons, ascertaining what help can be given to member(s) or transferring the call to the appropriate extension.
Create guest cards, realtor cards and employee cards-- requiring computer input, speed and accuracy.
Learn computer program for the ability to find members by number or name for creating guest cards, updating addresses and other member file information as needed.
Maintain a cash box and use the Point-of-Sale (POS) system to sell guest passes and other items and give accurate change for cash sales.
Process credit card transactions.
Submit daily POS reports and cash accurately.
Provide customer service to both members and guests-must be knowledgeable of all areas of Pelican Bay and current events.
Update database with Member information as supplied by members.
Maintain adequate supply of flyers, brochures, and printed information.
Help members and guests with Lost & Found, by phone and in person-using the Security Lost & Found log and paperwork.
Take appointments for the Special Needs tram and follow-up as necessary.
Requirements
Skills & Experience
Must be a self-starter and have good customer service skills and communication skills.
Must be computer literate.
Must be quick with computer input and have the ability to work with customers present.
Ability to multi-task, creating guest passes with many interruptions such as greeting new customers, directing customers and answering the phone.
Must understand and do basic math.
Keep accurate, legible records.
Open and close the office as necessary.
Education
Minimum High school diploma/GED or equivalent
Any combination of education, training, and work experience which demonstrates the ability to perform the duties and responsibilities as described including a thorough knowledge and related work experience in one or more of the following trades: plumbing, carpentry, electrical, and A/C.
We offer a competitive total compensation and benefits package and pride ourselves in providing a fun, evolving, culture-centric work environment. All eligible regular employees are offered the following benefits:
401k with excellent employer match
Free Team Member Meals
Team Member Referral Bonus
Company-provided uniforms
Every team member joining our Foundation will share our Core Values:
Welcoming: Help build and embrace a sense of community and belonging for all.
Collaborative: Leverage our collective genius with a focus on clear communication, teamwork, and continuous improvement.
Positive: Be open to new ideas and utilize creative problem solving to deliver exceptional member satisfaction at all touch points.
Respectful: To always do the right thing even when it is hard and treat others with fairness, consistency, and respect.
Pelican Bay Foundation is an Equal Opportunity Employer and Drug Free Workplace
$21k-28k yearly est. 13d ago
Guest Service Representative
Destin 3.8
Florida jobs
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant's Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm, and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$21k-28k yearly est. Auto-Apply 60d+ ago
Guest Service Representative 2nd Shift
Airport 3.9
Omaha, NE jobs
←Back to all jobs at Holiday Inn Express & Suites Omaha Downtown - Airport Guest Service Representative 2nd Shift
The Holiday Inn Express Downtown Omaha is looking for Front Desk Team Members!!!! We have a great team!!!
We Are All-In for You!
Team atmosphere with excellent management!
Competitive pay structure and incentives!
Employee worldwide IHG room rates and discounts
Great opportunities for career advancement
New Genesis Gym employee rate
We Will Count on You to…
Must be flexible and a team player!
Greet and engage with guests in a positive, caring, and professional manner
Provide superior and conscientious service to guests from arrival to check-out
Achieve exceptional ratings on guest service scores
Process guest payments and carefully resolve issues
Respond promptly to all requests from guests and management in a positive manner
Complete daily tasks to ensure standards of cleanliness
Ensure areas are maintained in an attractive and orderly manner
Let's Get Together!
Apply on this site!
Stop by the property directly at 2431 Farnam St, Omaha, NE 68131, and fill out an initial job application
Check out our Careers Page! ***************************
Anant is an Equal Opportunity Employer
Anant is an Equal Opportunity Employer and does not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law.
Anant Enterprises
Anant is an industry leader in hotel development, construction in the Midwest and owns and manages 10 hotels in Nebraska. Our hotel brands include Aloft, EVEN Hotel, Holiday Inn, Holiday Inn Express, and Fairfield Inn & Suites. We believe in our core values of Integrity, Transparency, and Having Fun! To learn more about us, check out our website at *******************
Please visit our careers page to see more job opportunities.
Please visit our careers page to see more job opportunities.
$21k-27k yearly est. 60d+ ago
Guest Service Representative
Savannah Airport 3.6
Savannah, GA jobs
The Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues.
We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience.
Benefits:
Insurance (health, dental, vision, etc.)
Paid time off (vacation, sick leave, holidays)
401K retirement plan
DailyPay: Access your earned wages when needed.
Special team member hotel rates for travel enthusiasts.
Responsibilities:
Check guests in and out of the property
Handle guest inquiries and provide information about the local area
Assist with resolving guest complaints and issues
Process payments and maintain accurate records
Collaborate with other team members to ensure guest satisfaction
Requirements:
Excellent customer service skills
Strong communication and interpersonal abilities
Attention to detail and problem-solving skills
Ability to work in a fast-paced environment
Previous experience in a customer-facing role is a plus
Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.
Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.