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Customer Support Technician jobs at CTS Corporation

- 456 jobs
  • Customer Service Technical Representative

    Kaiser Aluminum 4.8company rating

    Evansville, IN jobs

    Kaiser Aluminum is known around the world for its superior quality. Our secret is what we put into it-innovative thinking, industry-leading reliability, and a world-class commitment to customer service. In short, the same qualities we look for in our people. We are looking for a Customer Service Technical Representative to join the Kaiser Aluminum Warrick team outside of Evansville Indiana! The position reports to the Customer and Product Quality Assurance (CPQA) Manager. The technical service organization has responsibility for providing customer technical service for can-sheet products produced at Warrick Operations. This position interacts with both plant personnel and customers to resolve technical issues related to products. The position leads efforts to problem solve product performance issues and to determine root cause and provides information to the manufacturing locations to facilitate root cause problem-solving. In addition, this position is an advocate and change agent for product changes that increase customer satisfaction and/or reduce operating costs. What's in it for you! To support our teams and their families beyond the workplace, we provide an outstanding benefits package effective day one of employment! Industry leading compensation program. 401K options that begin vesting day 1. First-rate vacation plan for valuable work-life balance. Relocation assistance for new team members. Employee resource groups. What you will work on: Identify, drive, and/or facilitate product changes through commercialization. Works with customers during process upset conditions; minimize financial impact. Resolve customer quality issues efficiently and process claims. Leads and/or participates in effective root cause problem-solving Identifies, evaluates, and/or implements initiatives that result in win-win for Kaiser and the customer. Establishes relationships at various levels at customer plants. About you: Aluminum manufacturing knowledge Can and Lid making knowledge preferred Data analysis and problem solving skills Rigid Container Sheet (RCS) manufacturing process knowledge RCS metallurgy knowledge Strong communications, both written and verbal Interpersonal astuteness Negotiations skills HS Diploma/GED Additional Information: The incumbent will travel extensively - can be as high as 70% of the time. Travel may be required with very little notice. About Kaiser Aluminum Warrick: We are an equal opportunity employer. All applicants will be considered based on job-related qualifications and abilities. There shall be no discrimination on the basis of age, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, veteran, or disability status.
    $32k-38k yearly est. 5d ago
  • Level 1 IT Support Specialist

    Revco Lighting & Electrical Supply, Inc. 4.2company rating

    Southampton, NY jobs

    IS ON-SITE IN SOUTHAMPTON, NY THIS IS NOT A REMOTE JOB Important Note on Location & Housing Due to the nature of this role, candidates must already reside within a reasonable commuting distance of Southampton, NY. Please do not apply if you are out of state or planning to relocate. Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting. Thank you for your understanding. Summary: To support, maintain and expand current IT and infrastructure capabilities. Duties and Responsibilities: Β· Physical Installation and management of network, security, and phone systems Β· Provide maintenance and support to company issued equipment such as individual works stations, printers, and RF scanning devices Β· Manage software license and installation as well as providing instruction to the staff regarding proper usage of said software. Β· Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning. Β· Perform ERP system data and user maintenance Β· Responsible for procuring equipment and software as needed and within budget Β· Produce reports as needed for management from multiple data sources. Competencies: Β· Proficient with Microsoft Office Suite with a strong emphasis in MS Excel Β· Excellent interpersonal and customer service skills Β· Firm understanding of existing network programs and capabilities Β· Strong analytical and problem-solving skills Β· Excellent troubleshooting ability Β· Experienced working in a Windows Operating system environment Β· Basic Programming and Web Design knowledge Requirements Β· Associate degree in Computer Science or equivalent experience Β· At least (2) years of experience in network maintenance or user technical support preferred Β· A+, Network+, and similar certifications preferred Β· Perform upgrade and maintenance tasks during designated maintenance windows Β· Must be able to lift up to 50 lbs. Β· Must be able to communicate effectively with coworkers, managers and vendors. Β· Ability to frequently stand, walk, kneel, bend, reach and work in hot and cold temperatures. Β· Must represent the company in a positive and professional manner. Β· Must be able to work with minimum supervision.
    $44k-53k yearly est. 2d ago
  • Information Technology Support Specialist

    CDW 4.6company rating

    Plano, TX jobs

    IT Support Specialist (Full-Time, Onsite 4 Days / Remote 1 Day) Schedule: 4 days onsite, 1 remote Employment Type: Direct Hire - Client disclosed during screening Compensation: $70,000 annually + full benefits About the Role We're looking for an IT Support Specialist who enjoys hands-on problem solving and thrives in a fast-moving, field-oriented environment. This is a highly visible role supporting active job sites, field crews, office staff, and a variety of technology across the organization. If you prefer real troubleshooting over queue-based ticket grinding, this is the kind of place where you'll make an immediate impact. You'll own issues from start to finish, work closely with teams on the ground, and keep the technical environment healthy, reliable, and efficient. What You'll Do Take full ownership of support issues from identification through resolution Deliver excellent customer service with clear and confident communication Install and configure computer hardware, software, systems, networks, printers, and related equipment Diagnose and resolve technical issues across desktops, laptops, mobile devices, and network-connected systems Perform routine maintenance and support scheduled upgrade cycles Set up accounts, access permissions, and user configurations Troubleshoot hardware, software, and basic networking problems Repair equipment and replace components as needed Maintain accurate inventory records for IT assets, equipment, and supplies Coordinate with internal teams on escalations and complex issues Ensure proper documentation and closure of all support activities Assist with any additional IT-related tasks as assigned Minimal after-hours work may occasionally be required What You Bring Strong troubleshooting and diagnostic skills Experience supporting users in fast-paced, hands-on environments Ability to communicate directly and professionally with diverse teams, including field crews and site personnel Comfort working around active job sites and adapting to shifting priorities Proven ability to work independently and take initiative Familiarity with hardware repair, imaging, account setup, and common support tools Ability to lift up to 50 lbs when working with equipment Why This Role Stands Out Direct influence and ownership-your work directly keeps the operation running No massive call center queue or micromanagement A tight-knit environment where practical problem solving is valued A stable schedule with a balanced onsite/remote setup Competitive pay for the level of autonomy and impact How to Apply If you're someone who enjoys variety, independence, and supporting teams that rely on technology to keep work moving, we'd love to hear from you. Apply to this posting with your resume.
    $70k yearly 3d ago
  • Help Desk Technician for MSP

    Aurora Computer Technology, Inc. 3.5company rating

    New York, NY jobs

    Role Description This is a full-time on-site role for a Help Desk Technician at Aurora Computer Technology, Inc. located in Staten Island, NY. The Help Desk Technician will be responsible for providing technical support to clients, troubleshooting hardware and software issues, maintaining and updating computer systems, and responding to service tickets in a timely manner. Additionally, the technician will assist in setting up new hardware and software, provide training and support to end-users, and ensure proper documentation of technical procedures and solutions. Qualifications Experience with technical support, troubleshooting hardware and software issues Working knowledge of computer systems maintenance and updates Familiarity with setting up new hardware and software Ability to provide training and support to end-users Strong communication and interpersonal skills Attention to detail and excellent organizational skills Ability to work independently and as part of a team Certification in IT, Computer Science, or related field is beneficial but not required Prior experience in a Managed Services Provider (MSP) environment is advantageous
    $51k-92k yearly est. 3d ago
  • Information Technology Service Desk

    Leeds Professional Resources 4.3company rating

    New York, NY jobs

    CONTRACT TO HIRE Our client, a leading private equity firm focused on the technology services sector, is seeking a Service Desk Technician to work onsite at their NYC office helping deliver white glove IT support. This individual will work on a variety of user facing technologies, including desktop operating systems, enterprise productivity applications, email and endpoint protection and management solutions. This individual will provide high-quality customer service, ensuring the client's IT systems and equipment issues are resolved in a timely manner. Support will be offered both onsite and remotely. Key Responsibilities & Duties: Understand, troubleshoot, and remediate issues with desktop infrastructure and applications (Outlook, Office, Adobe, MDM, network printing, VPN, etc.). Serve as first point of contact for endpoint incident troubleshooting. Have a strong background in Microsoft O365 and Windows workstations. Troubleshoot virtual conferencing systems (such as Zoom) and support conference room technology. Troubleshoot iPhones and iPads. Strong communication skills to be able to work with staff, multiple internal teams and executive users. Review ticket queues and be able to manage priority and tasks while communicating updates to end users. Assist in designing and documenting end user solutions. Configure and deploy Windows Laptops Assist in managing and delivering IT related projects Experience & Qualifications: Bachelor's degree in Computer Science, MIS, or equivalent preferred. 3+ years of work experience with progressively more responsibilities. Demonstrated proficiency with Windows OS troubleshooting. Troubleshooting experience with O365 apps and Windows applications is required. Active Directory experience is required. Experience with Antivirus platforms, as well as OS patching. Mobile Device Management experience a plus. Excellent organizational, verbal, and written communication skills. Experience with SCCM or any imaging technology is preferred.
    $37k-47k yearly est. 1d ago
  • IT Support Specialist I

    The Maschhoffs 4.6company rating

    Carlyle, IL jobs

    The secret to the Maschhoffs' success has always been its people. We are committed to finding team members who are passionate about pigs and share the same family values that make this company successful. Job Duties & Accountabilities Receive, prioritize, document, and actively resolve end user technology issues and requests via phone, email, in person or using remote tools. Install, diagnose, repair, maintain and upgrade laptop and desktop software, hardware, and equipment, while ensuring optimal performance and connectivity. Support end-user training where required. Support all company IT policies and data protection standards. Escalate support issues to appropriate personnel as needed. Ensure assigned requests are resolved in a timely manner using appropriate prioritization and escalation. Collaborate with other departments for problem resolutions as necessary. Create system/user documentation. Maintain Computer/IT equipment asset listing. Travel occasionally to remote locations to provide onsite support, adhering to all biosecurity standards and protocols. Be on call on a rotational basis. Knowledge of: Microsoft windows Operating Systems Microsoft Office Suite Printer installation and support Mobile devices including tablets and phones Basic Networking Familiarity with ITSM tools Skill in: Customer service Clear and concise verbal, written and telephone communication Time management and prioritization with incoming tasks/requests Ability to: Be on call per the on-call rotation Analyze complex problems and make sound recommendations Perform administrative tasks, including creating documentation and tracking incident tickets Operate independently as well as in a group setting Compensation and Benefits: Targeted pay range of $50,000-$56,000 USD per year, depending on experience and qualifications. The Maschhoffs offers full-time regular employees a comprehensive benefits package including: Your choice between a Preferred Provider Organization (PPO) plan and a High Deductible Health Plan (HDHP) plan. Two options for dental coverage, both of which cover three main types of expenses and cover preventative care at 100%. Group rate vision benefits. Complimentary Basic Life Insurance as well as voluntary employee, spouse, and child life insurance policies. Short Term and Long Term Disability coverage, at no cost to the employee. A traditional pre-tax 401(k) plan as well as a Roth 40(k) plan. The Company matches the first 4% of employee contributions, which is immediately vested. A generous paid time off program, including a life event day and volunteer day each year for full time employees. Participation in a Company Short Term Incentive Plan (STI) where payments are dependent upon several company factors/metrics. QualificationsEducationPreferred High School or better. ExperiencePreferred1 year: 1 year of Related Experience A career with The Maschhoffs is packed with benefits Competitive hourly pay: Excellent Health Insurance (Medical/Dental/Vision) including: The Maschhoffs covers on average $11,000-$17,000 in benefits annually Company contributions to Health Savings Account Short Term/Long Term Disability No-cost counseling sessions Full-time employees are eligible the 1st of the month following 30 days! 401K plan with up to 4% company match Accrued Paid Time Off plus a paid Life Event Day! Bi-annual production bonus program School Tuition Reimbursement Program Extra money earned through our referral program Discounted Pork Packs (including loins/ribs/bacon and more!) Visit our website to apply: IT Support Specialist I | The Maschhoffs
    $50k-56k yearly 1d ago
  • Information Technology Support Associate

    Berkot's Super Foods 4.0company rating

    Joliet, IL jobs

    Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager. Responsibilities Provide Level 1 support for store and office users via phone, ticketing system, email, or in person. Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking. Resolve routine software, hardware, and connectivity issues or escalate when necessary. Assist with installing, configuring, and updating hardware and software across store locations. Help maintain back-office systems, time clocks, scanners, and communications tools. Support the rollout of new equipment, system upgrades, and store technology initiatives. Ensure devices and systems are maintained according to company standards. Collaborate with the IT team to improve processes and reduce recurring issues. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred. 2+ years of technical support experience required. Retail or grocery industry experience is highly preferred, especially with POS or store operations systems. Basic understanding of computer hardware, networking fundamentals, and mobile devices. Strong troubleshooting, communication, and customer service skills. Ability to prioritize tasks and work independently in a fast-paced environment. Willingness to learn new systems and technologies. Ability to travel to store locations as needed. Job Type: Full-time Work Location: In person Benefits: 401(k) 401(k) matching Dental insurance Vision insurance Health insurance Life insurance Paid time off
    $31k-40k yearly est. 1d ago
  • Information Technology Specialist

    Swimwear Anywhere Inc. 4.2company rating

    Farmingdale, NY jobs

    The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs). Position Responsibilities and Accountabilities Technical Support and Issue Resolution Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email. Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions. Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations. Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs). Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity. Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction. User Management, and Asset Oversight Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software. Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively. Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools. Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality. Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities. Qualifications and Competencies Strong troubleshooting, analytical, and diagnostic abilities Excellent interpersonal and teamwork skills Proven problem-solving, communication, and organizational skills Ability to stay organized and create clear, thorough documentation for processes and procedures Working knowledge of network devices, including switches, access points, and firewalls Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus Ability to perform heavy lifting (50+ pounds) Ability to travel as needed Education and Experience Bachelor's Degree in Computer Science or Information Systems a plus Minimum 3-5 years of IT experience required Windows and MAC support required Must be well-versed in network configuration and troubleshooting Must be able to support Windows Server 2012 and up Active Directory, GPO, DNS, and DHCP experience Avaya IP Office experience is a plus
    $72k-112k yearly est. 4d ago
  • Legal Support Specialist

    Forrest Solutions 4.2company rating

    Indianapolis, IN jobs

    Job Title: Legal Operations Support Pay Range: $22 - $24/hr Schedule: Monday - Friday, 9:30 AM - 6:30 PM About the Role This is an exceptional opportunity for an entry-level introduction to the legal industry-ideal for someone eager to grow within a fast-paced, professional environment. As a Legal Operations Support professional, you will develop the foundational skills to advance your career while making valuable contributions to a client-centric team. You will work closely with attorneys, paralegals, and administrative staff across multiple practice groups, providing essential operational, billing, and administrative support. We offer a "dress for your day" policy and a unique chance to learn directly from experienced leaders while honing your technical, organizational, and communication skills. Key Responsibilities Administrative Support: Manage high-volume email inboxes, coordinate complex Outlook calendars (meetings, deadlines, client appointments), and handle document preparation and filing. Financial Operations: Assist with invoicing, expense reporting, and billing reconciliation to ensure compliance with firm guidelines. Support A/P and A/R processes, including tracking and resolving discrepancies. Data Integrity: Perform accurate data entry and maintain records across multiple legal and financial systems. Collaboration: Act as a liaison between attorneys, paralegals, and staff to ensure seamless workflows and superior client satisfaction. Required Skills & Qualifications Professional Presence: Excellent written and verbal communication skills with a professional demeanor suitable for a legal environment. Technical Proficiency: Advanced skills in Microsoft Outlook (specifically calendar management) and proficiency in Word, Excel, and Teams. Financial Aptitude: Exposure to or experience with invoicing, expense reports, Accounts Payable, or Accounts Receivable. Attention to Detail: High accuracy in data entry, billing, and documentation is critical. Time Management: Proven ability to multitask and handle high-volume administrative work efficiently in a desk-based role. Preferred Qualifications Prior administrative, billing, or office support experience in a legal, financial, or professional services environment. Familiarity with document management or e-billing systems is a plus. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law. The compensation outlined reflects expectations for candidates who fully meet the role's qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.
    $22-24 hourly 5d ago
  • IT Support Specialist (Entry Level)

    Knowles Corporation 4.7company rating

    Itasca, IL jobs

    Endpoint Engineering * Create, maintain, and deploy standard operating system images for desktops and laptops. * Assist with patch management, software packaging, and endpoint configuration. * Monitor endpoint health and encryption compliance (e.g., BitLocker). * Support device lifecycle management including provisioning, upgrades, and decommissioning. Helpdesk Support * Provide Tier 1 technical support for hardware, software, and network-related issues. * Troubleshoot and resolve incidents involving Microsoft 365, Outlook, Teams, VPN, and printing services. * Manage Active Directory accounts, including password resets and group memberships. * Respond to user requests via ticketing system, phone, and email. * Assist with onboarding and offboarding processes, including account setup and equipment provisioning. Cybersecurity Monitoring * Monitor alerts from cybersecurity platforms (e.g., antivirus, endpoint protection, SIEM). * Assist in investigating suspicious activities such as failed login attempts, phishing emails, and malware detections. * Escalate potential threats to senior IT staff. * Support basic compliance and security hygiene initiatives. Networking Support * Assist with troubleshooting network connectivity issues. * Perform basic switch port checks and cable management. * Document network configurations and changes. Documentation & Collaboration * Maintain accurate records of support activities, system configurations, and procedures. * Collaborate with IT team members on projects and departmental initiatives. Qualifications * Associate or bachelor's degree in information technology, computer science, or a related field. * Strong interest in endpoint management, cybersecurity, and IT support. * Basic understanding of Windows OS, Microsoft 365, and networking fundamentals. * Excellent communication, troubleshooting, and organizational skills. * Ability to work independently and collaboratively within a team. * Eagerness to learn and grow in a dynamic IT environment. Preferred Skills (Not Required) * Familiarity with endpoint management tools (e.g., Microsoft Intune, SCCM). * Exposure to cybersecurity platforms and monitoring tools. * Experience with ticketing systems (e.g., ServiceNow, Jira). * Basic scripting knowledge (e.g., PowerShell, Bash). EEO-M/F/D/V At Knowles, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. The salary range for this position is $50,000yr - $60,000yr. This is a good faith estimate on the applicable range and serves as a general guideline. We recognize that candidates will come to us with different sets of skills and experiences. Therefore, the offer will be determined more or less than the anticipated range after considering various factors, including but not limited to the scope and responsibilities of the position, the candidate's experience, education, skills and abilities as well as internal equity and alignment with market data. Certain roles may be eligible for other compensation and benefits programs. Benefits and other Compensation Programs At Knowles, we strive to deliver a market competitive compensation and benefits programs that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The specific programs and options available to any given employees may vary depending on eligibility factors such as geographic location, date of hire, candidate experience and qualifications as well as market and business considerations. We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including medical, dental and vision insurance, a 401(k) plan with a company match, short-term and long-term disability coverage, life insurance and wellbeing benefits, among others. Below is a summary of common benefits that Knowles provides to employees (eligibility requirements apply): * Medical, dental and vision * Health Savings Account (HSA) / Flexible Spending Accounts (FSA) * 401K plan with a company match - 100% match on the first 5% you contribute * Short- and Long-term disability coverage * Life Insurance and AD&D - 100% paid by employer * Employee Assistance Program (EAP)
    $50k-60k yearly Auto-Apply 44d ago
  • Specialist, Executive IT Support

    IMAX Corp 4.6company rating

    New York, NY jobs

    With over 50 years of history as a global innovator in entertainment technology, IMAX is the gold standard in immersive entertainment. We are the go-to, end-to-end premium technology platform for the world's greatest filmmakers and creators - giving them the tools to realize their visions to the fullest. As a result, IMAX attracts the most skilled and accomplished professionals in entertainment and technology. Our global teams merge technical, creative and operational expertise, deep industry relationships spanning the world, and an agile, entrepreneurial approach that prioritizes quality and innovation. Our success is driven by our people. We cultivate our unique culture by fostering strong team connections, recognizing and rewarding excellence, and creating a workplace that empowers success. By working together in service of our mission, we push the limits of human imagination and transcend the ordinary. Job Description: About the Role IMAX is seeking an experienced Executive IT Support Specialist to provide white-glove technical support for our CEO and other senior leadership team and executives in the New York office. This is a highly visible, onsite role that blends front-line end-user support with broader IT operational responsibilities, including supporting and enabling AI productivity tools such as Microsoft Copilot and ChatGPT Teams. The successful candidate will ensure our executive users receive seamless, high-quality technology experiences in their day-to-day work. This position requires deep technical expertise, strong problem-solving skills, discretion, and exceptional communication abilities. What You'll Do: Executive Support * Deliver Tier 2+ white-glove technical assistance to our CEO and other senior leadership, ensuring prompt resolution of hardware, software, and connectivity issues. * Proactively identify and address technology challenges to minimize downtime and enhance productivity. Technical Operations * Install, configure, manage, and maintain Windows and mac OS systems, including Autopilot/Ivanti and JAMF management for provisioning. * Manage and support enterprise applications including Office 365, hosted VOIP systems, and collaboration tools. * Maintain IT hardware inventory, procure new equipment, and coordinate repairs or replacements. * Provide AV, mobile device (Apple/Android), and remote support (e.g., TeamViewer) for both local and remote users. * Perform system updates, patches, and preventive maintenance, testing changes on non-critical systems before deployment. Service Management * Use ServiceNow to document tickets, maintain knowledge base articles, and track resolution progress. * Diagnose and resolve network, hardware, and software issues with a focus on executive satisfaction. * Maintain technical documentation, asset lists, and configuration records. * Collaborate with IT teams globally on projects, rollouts, and process improvements. Operational Excellence * Onboard and offboard employees, ensuring timely provisioning and de-provisioning of accounts, equipment, and access. * Monitor and enforce IT security best practices. * Participate in IT initiatives, infrastructure upgrades, and technology refresh cycles. What You'll Need: * 7+ years of IT support experience, including 3+ years providing white-glove support to executives. * Proven expertise supporting mac OS systems as the top priority, with additional experience in Windows support within enterprise environments. * Strong hardware/software/AV troubleshooting skills. * Expertise in Office 365 administration, mobile device management, and enterprise networking fundamentals. * Experience with remote support tools and identity/access management (e.g., Active Directory). * Knowledge of IT security best practices and ITIL principles. * Excellent interpersonal skills with the ability to manage sensitive, high-profile interactions. * Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. Nice to Have: * Bachelor's degree in Information Technology or related field. * Relevant certifications such as Apple, JAMF, CompTIA A+, Network+, ITIL, MCP, or vendor-specific hardware/software certifications. * Experience supporting executives in hybrid work settings (office and remote). * Familiarity with AV solutions for conference rooms and high-profile meetings. * Creative problem-solving skills with a focus on continuous improvement, including AI-enabled workflows. The hiring specific zone for this role is $100,000.00 - $140,000.00. Compensation: 0.00 - 0.00 At IMAX, you will be part of a culture built on respect - we are committed to creating a welcoming and diverse atmosphere across our organization. For consideration, please apply online. We thank all applicants for their interest in IMAX but only those selected for an interview will be contacted. IMAX will consider for employment all qualified applicants, including those with criminal histories, or arrest or conviction records, in a manner consistent with applicable state and local laws, including the City of Los Angeles' Fair Change Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
    $40k-56k yearly est. Auto-Apply 60d+ ago
  • IT Technical Support Analyst

    F. W. Webb Company 4.5company rating

    Bedford, MA jobs

    For description, visit PDF: ************ fwwebb. com/careers/pdfs/Bedford_IT_Tech_Support_NEW. pdf
    $46k-77k yearly est. 10d ago
  • Customer Success & Technical Support Specialist

    SPX Technologies 4.2company rating

    San Antonio, TX jobs

    Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. As part of Detection and Measurement, Genfare is a leader in configurable fare collection systems in the public transit industry. By creating high quality equipment and payment systems to improve the rider experience, we empower equitable mobility and provide services to better connect communities. SPX Background SPX Corporation (NYSE: SPXC) is, along with its subsidiaries, a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. HVAC solutions offered include cooling towers, residential and commercial boilers and comfort heating products. The detection and measurement products encompass underground locators and inspection equipment, fare collection systems, communication technologies and specialty lighting. Within the engineered solutions platform, SPX Corporation is a leading manufacturer of medium and large electrical transformers, as well as cooling towers and heat exchangers for industrial applications. With operations in 15 countries and approximately $1.5 billion in annual revenue, SPX offers a wide array of highly engineered products with strong brands. Based in Charlotte, North Carolina, SPX Corporation employs approximately 5,000 people worldwide. Genfare Summary Genfare is a fare collection technology provider in the detection and measurement segment within SPX Corporation. Our purpose is to simplify and positively impact the public transit rider experience with our agency partners. Genfare strives to drive growth in public transportation use, improve operational efficiency, reduce travel congestion and improve each rider's daily commute. We are tackling several challenging trends occurring in the world, including: acceptance of all payment types, urbanization, digital transformation, real-time connectivity, end-to-end cybersecurity, and data analytics. Through collaboration with transit agencies and their partners, we provide fully integrated highly-efficient software, industry-leading hardware solutions, and services that enable fast, secure and accurate public transportation operating systems. Working at Genfare opens doors to getting hands-on with cutting-edge fare collection technologies. Our culture is made up of team players who are driven and inspired problem solvers. At Genfare, you are part of a dynamic team that makes an impact on many of our nation's prominent transit agencies. Genfare welcomes you to discover the open opportunities on our team! Position Overview The Customer Success & Technical Support Specialist will serve as the primary onsite representative for Genfare at the San Antonio VIA Transit Agency, supporting the agency's point of sales operations utilizing Genfare's fare collection systems. This individual blends technical troubleshooting expertise with customer-facing skills, ensuring smooth operations and positive user experiences across VIA. You will work alongside a team of passionate technologist to deliver the ultimate customer experience and continuously improve Genfare processes and product offerings. This is a tremendous opportunity to be a part of growing and evolving transit world. Key Responsibilities Serve as the dedicated onsite Genfare expert for all non-maintenance related fare collection systems, including the back office, retail and administrative point of sale (RPOS/APOS), fareboxes functionality. Act as the primary point of contact for support inquiries related to fare collection hardware and software across all VIA Ticket Centers and partner retail outlets. Conduct regular site visits to review hardware functionality, build relationships, provide one-on-one user training, and proactively identify and resolve potential issues. Troubleshoot both onsite and remotely across a variety of technologies-physical POS hardware, web/software applications, payment processing, and backend administrative platforms. Escalate complex issues as needed, providing thorough documentation and effective communication to internal technical support teams. Maintain accurate records of site visits, system status, and support outcomes, contributing to continuous improvement feedback for both Genfare and VIA. Manage and report out on account specific technical and customer satisfaction focused key performance indicators to internal and external stakeholders Required Technical Skills & Experience Proven experience in web-based application troubleshooting: quickly diagnose and resolve application issues affecting point-of-sale and back office operations. Basic understanding of network architecture and troubleshooting: including knowledge of local and wide-area networks, Wi-Fi, firewalls, and connectivity issues typical in distributed retail or transit environments. IoT device troubleshooting: hands-on capability working with connected fare collection and ticketing devices, including updating firmware, monitoring device status, and responding to communication failures. Demonstrated point of sale (POS) troubleshooting, including experience with hardware peripherals like receipt printers, barcode scanners, card readers, and payment terminals. Familiarity with payment processing systems: credit/debit, smart card, and mobile payment acceptance in retail or transit settings (nice to have, but not required). Ability to interpret system reports, logs, diagnose error messages, and coordinate with remote support for advanced issues. Comfort providing basic user and administrative device training, both in person and over the phone, to a variety of stakeholders, from retail managers to transit staff. Additional Qualifications Excellent interpersonal and communication skills, with the ability to translate technical concepts for non-technical audiences and foster strong relationships with local site managers and staff. Highly organized, reliable, and able to work independently with minimal supervision. Valid driver's license and reliable personal vehicle for local travel between VIA and third-party partner sites (eligible for mileage reimbursement). Ability to travel (customer locations How we live our culture Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX. What benefits do we offer? We know that the well-being of our employees is integral. Our benefits include: Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave Competitive health insurance plans and 401(k) match, with benefits starting day one Competitive and performance-based compensation packages and bonus plans Educational assistance, leadership development programs, and recognition programs Our commitment to embrace diversity to build a culture of inclusion at SPX We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.
    $38k-60k yearly est. 21d ago
  • TGCM Site Services Technician II - Taylor TX

    Matheson Tri-Gas, Inc. 4.6company rating

    Taylor, TX jobs

    TGCM TECHNICIAN LEVEL II PURPOSE To define the job description for a TGCM (Total Gas Chemical and Management) Site Services Technician Level II at any customer's semiconductor facility that is serviced by Matheson. SCOPE The information contained in this document applies to all Matheson TGCM (Total Gas Chemical and Management) Site Services Technician Level II, depending on scope of work defined in contract with customer. GENERAL Reports to Matheson TGCM (Total Gas Chemical and Management) Site Services Manager. Position Summary TGCM (Total Gas Chemical and Management) Site Services Technician Level II work at customer's facilities and will perform routine duties detailed in this specification, based on terms of contract with customer. Essential Accountabilities Safety Function Perform all duties following appropriate work instructions and procedures. Wear appropriate PPE (personal protective equipment) for tasks requiring use of PPE. Bring safety issues to the attention of the Site Services Manager. Responsible for safely operating and maintaining equipment required for the customer to produce their products. Work is typically in a team environment. Quality Function Follow work instructions and established procedures. Bring ideas for improvement to the TGCM Site Services Manager for consideration. Work schedule will be performed by the terms of the contract with the customer. Complete all training that is required (based on scope of contract). Productivity Function Complete work as required. Capture all relevant information on completed work and send daily to TGCM Site Services Manager (and other recipients as required by the TGCM Site Services Manager). Training, Education and Experience Required High school diploma required. 5+ years of experience and Associates degree in Technical discipline or equivalent experience. Ability to work shift work as required. Detailed Description of Activities TGCM Site Services Technician Level II will maintain a safe work environment. TGCM Site Services Technician Level II will complete all safety training in accordance with the schedule. TGCM Site Services Technician Level II is required to safely handle chemical and gas containers in accordance with work instructions. TGCM Site Services Technician Level II is responsible for completing the following duties, as required by the scope of the contract in place with the customer: All work to be performed in a safe manner, following all workplace safety protocols and requirements Operation of chemical and gas distribution systems HPM and inert cylinder changes (including tonners, packs, tube trailers and other bulk containers as required) Chemical container changes (including drums, totes and other bulk containers as required) Rounds and readings, as required Inventory of chemicals and gases, as required Fab deliveries, as required Alarm response on equipment operated and maintained by Matheson Gas and chemical system preventive maintenance and repair, as required Purification system operation and maintenance, as required Unloading of trucks using PIT (powered industrial truck) and manual equipment such as carts and pallet jacks Write SafeWork Permits for contractors, as needed Emergency Response Team member, as required Manage hazardous and non-hazardous waste, as required Escalation of issues (shutdowns, safety concerns, customer requests, etc.) to the appropriate person(s), as required Participation in audits, as required Complete training to adhere to customer requirements, if required Housekeeping, keeping Matheson areas clutter-free and clean Other duties as assigned The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability
    $41k-53k yearly est. 24d ago
  • TGCM Site Services Technician 1 - Taylor TX

    Matheson Tri-Gas, Inc. 4.6company rating

    Taylor, TX jobs

    TGCM TECHNICIAN LEVEL I PURPOSE To define the job description for a TGCM (Total Gas Chemical and Management) Site Services Technician Level I at any customer's semiconductor facility that is serviced by Matheson. SCOPE The information contained in this document applies to all Matheson TGCM (Total Gas Chemical and Management) Site Services Technician Level I, depending on scope of work defined in contract with customer. GENERAL Reports to Matheson TGCM (Total Gas Chemical and Management) Site Services Manager. Position Summary TGCM (Total Gas Chemical and Management) Site Services Technician Level I work at customer's facilities and will perform routine duties detailed in this specification, based on terms of contract with customer. Essential Accountabilities Safety Function Perform all duties following appropriate work instructions and procedures. Wear appropriate PPE (personal protective equipment) for tasks requiring use of PPE. Bring safety issues to the attention of the Site Services Manager. Responsible for safely operating and maintaining equipment required for the customer to produce their products. Work is typically in a team environment. Quality Function Follow work instructions and established procedures. Bring ideas for improvement to the TGCM Site Services Manager for consideration. Work schedule will be performed by the terms of the contract with the customer. Complete all training that is required (based on scope of contract). Productivity Function Complete work as time permits. Capture all relevant information on completed work and send daily to TGCM Site Services Manager (and other recipients as required by the TGCM Site Services Manager). Training, Education and Experience Required High school diploma required. Prefer Associates degree in Technical discipline. Ability to work shift work as required. Detailed Description of Activities TGCM Site Services Technician Level I will maintain a safe work environment. TGCM Site Services Technician Level I will complete all safety training in accordance with the schedule. TGCM Site Services Technician Level I is required to safely handle chemical and gas containers in accordance with work instructions. TGCM Site Services Technician Level I is responsible for completing the following duties, as required by the scope of the contract in place with the customer: All work to be performed in a safe manner, following all workplace safety protocols and requirements Operation of chemical and gas distribution systems HPM and inert cylinder changes (including tonners, packs, tube trailers and other bulk containers as required) Chemical container changes (including drums, totes and other bulk containers as required) Rounds and readings, as required Inventory of chemicals and gases, as required Fab deliveries, as required Alarm response on equipment operated and maintained by Matheson Gas and chemical system preventive maintenance and repair, as required Purification system operation and maintenance, as required Unloading of trucks using PIT (powered industrial truck) and manual equipment such as carts and pallet jacks Write Safe Work Permits for contractors, as needed Emergency Response Team member, as required Manage hazardous and non-hazardous waste, as required Escalation of issues (shutdowns, safety concerns, customer requests, etc.) to the appropriate person(s), as required Participation in audits, as required Complete training to adhere to customer requirements, if required Housekeeping, keeping Matheson areas clutter-free and clean Other duties as assigned
    $41k-53k yearly est. 46d ago
  • Technical Support Specialist

    Duravant 4.4company rating

    Fort Worth, TX jobs

    Job Details Experienced Full Time 2 Year Degree $33.10 - $41.50 Hourly Up to 25% Swing ManufacturingDescription The Technical Support Specialist plays a key role in delivering exceptional assistance to end users by ensuring timely resolution of service requests. This position is responsible for accurately documenting each step of the support process-from identifying and prioritizing issues to resolving them-while monitoring, tracking, and coordinating time spent on each request. As part of the Duravant Family of Companies, we proudly support global Diversity, Equity, and Inclusion initiatives and participate in Doing Good programs that strengthen our communities. Compensation: We offer competitive compensation Benefits: We have comprehensive benefit packages designed to support our employees' health, well-being, and financial security Development: We have education and training programs which include an educational assistance program Time Off: We offer paid holidays and paid time off Driven Team Members: We have a cross-functional, collaborative environment, focused on delivering results Core Values: Our core values are Teamwork, Respect, Integrity, Winning Spirit, and Sense of Urgency Culture: We are driven by our number one asset - our employees, and their successes Doing Good: We love to be active members of our community! We have several volunteer opportunities throughout the year. KEY RESPONSIBILITIES & QUALIFICATIONS Respond to technical support inquiries via phone and email, ensuring timely and courteous resolution. Document service tickets accurately for tracking, analysis, and continuous improvement. Assign, escalate, and follow up on issues per established policies and service level agreements. Monitor and verify fixes; access resources such as updates, drivers, and knowledge bases to aid resolution. Provide after-hours and occasional onsite support as scheduled. Act as liaison between customers and internal teams (engineering, service, parts). Communicate status updates to requestors throughout the resolution process. Recommend training programs to improve end-user system literacy. Create and publish technical bulletins for troubleshooting and setup assistance. Adhere to safety and security procedures and report unsafe conditions. Ability to work on and familiarity with multiple NPI systems and advanced PC knowledge Familiarity with NPI Shared drive resources and how to access them Ability to read, interpret schematics and machine drawings Ability to conduct research into a wide range of issues as required Ability to absorb and retain information quickly Ability to present ideas in user-friendly language to non-technical staff and end users Keen attention to detail Proven analytical and problem-solving abilities Ability to effectively prioritize and execute tasks in a high-pressure environment Exceptional customer service orientation Experience working in a team-oriented, collaborative environment POSITION REQUIREMENTS: EDUCATION: Technical or Associates Degree preferred EXPERIENCE: 3+ years of in-field service experience or troubleshooting support for conveying equipment Sound judgement Effective interpersonal skills with ability to build relationships and interact with all levels of the organization Strong analytical, problem solving, and decision-making skills High degree of professionalism with strong communication. leadership skills and teamwork orientation Computer skills: Limble, Sales Force, MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn ERP Systems (Syspro); Excel skills should be at the expert level with a high level of experience with pivot tables, VLOOKUP, etc. Must be able to travel periodically PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to communicate. The employee is frequently required to stand, sit, and walk. Specific vision abilities required by this job include close vision and color vision.
    $33.1-41.5 hourly 8d ago
  • IT Support Specialist II

    Valentine Enterprises 4.7company rating

    Lawrenceville, GA jobs

    Located in Lawrenceville, Georgia, Valentine Enterprises, Inc. (VEI) has been in business since 1972. We specialize in developing and packaging powdered supplements for some of the world's largest and most well-known food and supplement marketers. Our experience in producing more than 1,500 products offers unsurpassed expertise in developing today's most in-demand products. VEI does not manufacture its' own brand. Each product is manufactured to be customer specific and proprietary. As a contract and private label manufacturer, Valentine Enterprises Lawrenceville facility is a 300,000 square feet state-of-the-art manufacturing facility. This facility is equipped for contract blending, filling, bulk fills and flexible packaging solutions. In addition, VEI staffs a full product development lab that excels in flavor profiles and custom formulation, making each product precise and unique. It is the policy of Valentine Enterprises, Inc., not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. We are a drug free workplace and a nicotine/tobacco free campus. Job Description Why This Role Rocks: Are you a tech-savvy problem solver who thrives in fast-paced environments and loves diving into the latest technologies? As our IT Support Specialist II, you won't just be fixing issues-you'll be shaping the backbone of our IT infrastructure. From advanced troubleshooting to system optimization, your work will directly impact how our teams operate and innovate. This is a hands-on, on-site role where your expertise will be felt across the organization. You'll be the go-to person for complex IT challenges, and your insights will help drive smarter, faster, and more secure systems. What You'll Do πŸ›  Be the first responder for service requests and incidents 🧠Troubleshooting across ERP systems, Microsoft tech, VMware, Azure, and network infrastructure πŸ— Design and implement advanced solutions using Windows Server, SQL, and SharePoint πŸ” Monitor alerts and ensure disaster recovery systems are ready πŸ“¦ Manage IT assets and keep documentation sharp and up-to-date πŸ“š Create training materials and SOPs to empower users and junior techs πŸ“ˆ Own project tickets in ConnectWise and drive them to resolution πŸ’‘ Stay ahead of tech trends and recommend smart improvements What Makes You a Great Fit βœ… You're a self-starter who loves solving problems and learning new tech πŸ—£ You can explain complex ideas in simple terms 🀝 You're customer-focused and thrive in collaborative environments 🧩 You juggle multiple tasks with precision and calm Work Environment: This is an on-site role based in our Lawrenceville, GA office. You'll be working closely with internal teams and infrastructure, so regular in-person presence is essential. Occasional remote work may be permitted, but this is not a hybrid or remote-first position. Ready to Make an Impact? If you're passionate about tech, love solving complex problems, and want to be part of a team that values innovation and excellence-we want to hear from you! Qualifications What You Bring πŸŽ“ Associate's or Bachelor's in IT, Computer Science, or equivalent experience πŸ›‘ Certifications like AWS, CISSP, VCP, CCNP, or MCSE πŸ’» Proficiency in Windows, mac OS, and Linux 🌐 Deep knowledge of TCP/IP, DNS, DHCP, VPN, and network troubleshooting 🧰 Experience with remote support tools and Active Directory 🧠 5+ years of hands-on IT support using ConnectWise Manage, ScreenConnect, and Automate/RMM Additional Information Valentine Enterprises, Inc. (VEI) is very excited that you may have the opportunity to join us. We wanted to take a few moments to share some information about this great organization. If you are looking for a growing company that still has that family feel to it, then we are the company for you. Come grow with us! Please take a moment to review the information below and get excited about the team you may be joining! What Does VEI do? That's a great question! We specialize in developing and packaging powdered supplements for some of the world's largest and most well-known food and supplement marketers. About VEI: Located in Lawrenceville, Georgia, VEI has been in business since 1972. Our experience in producing more than 1,500 products offers unsurpassed expertise in developing today's most in-demand products. VEI does not manufacture its' own brand. Each product is manufactured to be customer specific and proprietary. As a contract and private label manufacturer, Valentine Enterprises Lawrenceville facility is a 300,000 square feet state-of-the-art manufacturing facility. This facility is equipped for contract blending, filling, bulk fills and flexible packaging solutions. In addition, VEI staffs a full product development lab that excels in flavor profiles and custom formulation, making each product precise and unique. VEI employs over 300 employees at their Lawrenceville, GA location. Commitment to Talent: VEI is a fast growing company. To maintain their growth strategy, VEI is committed to hiring the best talent the market can offer. VEI's goal is to introduce new talent to the company and culture, grow that talent into highly productive employees and hire the best talent into the VEI family. VEI is looking for employees that have a positive attitude, and the strong desire to do what is right. Got Benefits? - VEI Does! Eligibility & Details as of 2025: Active employees working 30 or more hours per week are eligible to participate in the VEI's Benefits Program. You may also enroll your eligible dependents for coverage under the same plans you choose for yourself. Generally, you are eligible for benefits on the first of the month after 30 days of full-time employment: 3 Medical plans to choose from 2 Dental plans to choose from 2 Vision plans to choose from Additional Benefits: 401K *21 or older Profit Sharing - Eligible after 6 months Disability Gap Insurance paid for by the company Short term disability insurance available to the employee to purchase Long term disability insurance provided by the company Basic Life and AD&D Insurance paid for by the company for the employee Additional Life Insurance available to the employee to purchase Accident, Critical & Cancer available to the employee to purchase 9 paid holidays Paid PTO Paid training Educational Assistance Clothing Allowance Mission Statement: Family, Integrity and Innovation Cause Statement: Making Quality Products for a healthier world. If qualified, please submit your resume including salary history and salary requirements. No relocation package is available for this position. This is not a remote position. Due to overwhelming response we can only respond to candidates we wish to pursue. Outside services will not be considered and resumes will not be reviewed.
    $34k-50k yearly est. 60d+ ago
  • IT Technician - Bilingual: Spanish

    Rittal 4.2company rating

    Schaumburg, IL jobs

    Proven Leadership, Hard Work and Innovation Alive and Well in North America Rittal North America has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world's leading industrial and IT enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications. The IT Technician will provide technical support and maintenance for computer systems, hardware, and software across the organization. This role ensures smooth operation of IT infrastructure and supports end users in resolving technical issues. Why Work At Rittal: Compensation: $56,000-$75,000/Annually based on experience Above average benefits available on the 1st of the month after you start 401K Match Opportunity to work in a global IT organization Exposure to international teams and cutting-edge technology On-the-job training and development opportunities Key Responsibilities: Install, maintain and ensure operation of all devices including desktop/laptop computers, printers and peripherals for 400+ users Provide first level diagnostics and support for Windows computers, iPhones, Office 365 + Teams and other hardware and software Must be able to troubleshoot problems and follow through to effective resolution Install, configure, and support other specialized software and provide end user support Image laptops and desktops during initial deployment, maintenance and end of life replacements Meet quantity and quality expectations for Help Desk ticket closure rates Assist with maintaining an accurate inventory of all IT assets Perform special project assignments as deemed necessary by IT management Assist the Network Administrator and Server Administrator with their duties as needed Provide on-call support to the user community on some evenings and weekends. Maintain knowledge of current computer hardware, software and networking trends in the industry Work closely with international support team members as part of a global IT organization Other duties as assigned. Qualifications: A 2-year college degree in Information Technology or a combination of experience and technical training is required. Technical training and certifications such as ITF+ and CompTIA A+ are desirable. One to two years of prior help desk and customer service experience, working with PCs and software support is required. Knowledge of basic networking concepts Bilingual English/Spanish speaker is required. Someone who also speaks Brazilian Portuguese would be very beneficial but not required. Ability to disconnect, lift and move PCs, printers and monitors, to new desks, maneuver under counters and in tight spots to run cables and wires. Requires long durations on the manufacturing floor and/or long durations in the office at a computer. Stand, walk, bend, twist, and reach frequently throughout the work shift. Must be able to occasionally lift to 50 pounds, waist level. Must also have the ability to go up 30 feet in the air on a lift to pull cables. Strong customer service orientation must. Must have strong troubleshooting abilities and excellent organizational, time management, and service delivery skills. Able to communicate effectively with all levels of the organization, customers and vendors. Must work in a fast-paced environment, adapt to assignment changes easily, ability to multi-task, learn and follow office procedures and learn and use new software. Must be able to work with teams and independently with minimum supervision. Must have strong people skills and the ability to work well with others. Self-starter, willing to work-through and seek answers to ongoing new requirements. Wear safety-toed footwear, safety glasses with side shields, hearing protection and additional personal protective equipment where required. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company's Human Resources Department at **************. This option is reserved for individuals who require accommodation due to a disability. Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.
    $56k-75k yearly Auto-Apply 46d ago
  • IT Technician - Bilingual: Spanish

    Rittal LLC 4.2company rating

    Schaumburg, IL jobs

    Job DescriptionProven Leadership, Hard Work and Innovation Alive and Well in North America Rittal North America has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world's leading industrial and IT enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications. The IT Technician will provide technical support and maintenance for computer systems, hardware, and software across the organization. This role ensures smooth operation of IT infrastructure and supports end users in resolving technical issues. Why Work At Rittal: Compensation: $56,000-$75,000/Annually based on experience Above average benefits available on the 1st of the month after you start 401K Match Opportunity to work in a global IT organization Exposure to international teams and cutting-edge technology On-the-job training and development opportunities Key Responsibilities: Install, maintain and ensure operation of all devices including desktop/laptop computers, printers and peripherals for 400+ users Provide first level diagnostics and support for Windows computers, iPhones, Office 365 + Teams and other hardware and software Must be able to troubleshoot problems and follow through to effective resolution Install, configure, and support other specialized software and provide end user support Image laptops and desktops during initial deployment, maintenance and end of life replacements Meet quantity and quality expectations for Help Desk ticket closure rates Assist with maintaining an accurate inventory of all IT assets Perform special project assignments as deemed necessary by IT management Assist the Network Administrator and Server Administrator with their duties as needed Provide on-call support to the user community on some evenings and weekends. Maintain knowledge of current computer hardware, software and networking trends in the industry Work closely with international support team members as part of a global IT organization Other duties as assigned. Qualifications: A 2-year college degree in Information Technology or a combination of experience and technical training is required. Technical training and certifications such as ITF+ and CompTIA A+ are desirable. One to two years of prior help desk and customer service experience, working with PCs and software support is required. Knowledge of basic networking concepts Bilingual English/Spanish speaker is required. Someone who also speaks Brazilian Portuguese would be very beneficial but not required. Ability to disconnect, lift and move PCs, printers and monitors, to new desks, maneuver under counters and in tight spots to run cables and wires. Requires long durations on the manufacturing floor and/or long durations in the office at a computer. Stand, walk, bend, twist, and reach frequently throughout the work shift. Must be able to occasionally lift to 50 pounds, waist level. Must also have the ability to go up 30 feet in the air on a lift to pull cables. Strong customer service orientation must. Must have strong troubleshooting abilities and excellent organizational, time management, and service delivery skills. Able to communicate effectively with all levels of the organization, customers and vendors. Must work in a fast-paced environment, adapt to assignment changes easily, ability to multi-task, learn and follow office procedures and learn and use new software. Must be able to work with teams and independently with minimum supervision. Must have strong people skills and the ability to work well with others. Self-starter, willing to work-through and seek answers to ongoing new requirements. Wear safety-toed footwear, safety glasses with side shields, hearing protection and additional personal protective equipment where required. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company's Human Resources Department at **************. This option is reserved for individuals who require accommodation due to a disability. Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets. Powered by JazzHR 8tRikbHqfk
    $56k-75k yearly 17d ago
  • Production Support Laborer

    MPW 4.5company rating

    Greensburg, IN jobs

    Job Description JOB FUNCTION: The purpose of this position is to support the production line to ensure workflow continues and avoids any line down time. ESSENTIAL FUNCTIONS: 1. Transporting part to and from production line. 2. Stack & unstack materials. 3. Loading/unloading trucks. 4. General housekeeping of work area. 5. Performs other duties as directed. ADDITIONAL RESPONSIBILITIES: 1. Responding to radio calls. 2. Managing inventory levels of fixtures. 3. Working as a team player to ensure customer satisfaction 4. Follow OSHA guidelines and MPW safety standards 5. Ability to follow directions as provided by supervisor. 6. Reports any and all issues to the supervisor immediately 7. Demonstrates a considerate, friendly, and constructive attitude toward fellow employees and the customer (HONDA). QUALIFICATIONS: 1. High School Diploma or equivalent, preferred. 2. Some High School education acceptable. 3. Able to work safely and efficiently. 4. Forklift, Receiving, and Computer knowledge a plus but not required. 5. Understanding of mechanical concepts and applications. 6. Experience working in a manufacturing environment preferred. 7. Professional oral and written interpersonal communications. PHYSICAL REQUIREMENTS: 1. Ability to move up to 50 Lbs., with or without accommodation. 2. Ability to maintain a consistent workload that involves physical manual labor. 3. Ability to maintain alertness and fitness for duty. 4. Ability to position oneself for work conducted in and around confined spaces. 5. Ability to wear respirators in environments that may expose you to chemicals, fumes, etc. 6. Ability to maintain workloads that may include travel to a variety of states for days or weeks, and daily timeframes that could exceed the typical 8-hour shift. 7. Ability to stand for prolonged periods. 8. Ability to climb stairs.
    $70k-117k yearly est. 6d ago

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