We are looking for a talented onsite Service Parts Associate to join our team in Memphis, TN.
In this role, you will make an impact in the following ways:
Under limited supervision, follow established procedures and guidelines to receive, handle, store, perform system transactions and dispatch parts in the local branch, checking for damage and discrepancies between goods and invoices.
Carry out customer parts counter duties including but not limited to, receiving parts calls, greeting and assisting walk-in Customers, completing all paperwork and processing transactions (cash handling, check and credit card transactions).
Develop positive relationships by communicating with internal and external customers by phone and in person at local branch with the ability to identify and act on opportunities with Customers to upsell supporting products and services, as appropriate.
Support other parts personnel in sourcing and locating complex parts requests using various systems, catalogs and other resources to identify and procure the parts in the most cost and time efficient manner.
Perform other duties that include managing stock levels, operating forklift, shipping and receiving parts, warehouse activities, inventory management tasks, core processing or other parts-related projects/duties as assigned by management.
Key Responsibilities:
Complies with Health, Safety, and Environmental standards, policies, procedures, and regulations. Uses appropriate personal protective equipment. Carries out customer parts counter duties under moderate supervision including receiving parts calls, greeting and assisting walk-in customers, completing all paperwork and processing it accordingly, handling cash, check, and credit card transactions. Maintains a favorable relationship with internal and external customers by addressing their needs and issues in a timely manner. Escalates customer issues to more senior parts personnel or supervisor when needed. Maintains a neat and clean appearance in the customer parts area and parts warehouse. Supports other parts personnel in sourcing and locating complex parts requests or finding alternatives under moderate or direct supervision. Utilizes various systems, catalogs, other resources, and collaborate with technicians to identify and procure the parts in the most cost and time efficient manner. Ability to identify and act on opportunities with customers to upsell supporting products and services, as appropriate. Perform other duties under moderate supervision that may include managing stock levels, shipping and receiving parts, warehouse activities, inventory management related tasks, core processing, or other parts-related duties as assigned by management.
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Competencies:
Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Ensures accountability - Holding self and others accountable to meet commitments.
Interpersonal savvy - Relating openly and comfortably with diverse groups of people.
Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Warehouse Inventory Control - Manages physical inventory utilizing inventory control methodologies to maintain inventory and meet customer expectations.
Customer Support - Demonstrates how proactive customer support interactions are required at each phase of the order life cycle to ensure customer satisfaction; describes how customer support and the order life cycle are interconnected to ensure an overall positive customer experience.
Order Life Cycle Systems Knowledge - Demonstrates the steps within each system screen to process customer orders, order modifications and respond to customer queries to ensure accurate and timely order processing and query resolution.
Order Processing - Demonstrates the steps necessary to manage the processing of customer orders through order receipt, exception identification and resolution to ensure orders are fulfilled to customer requirements
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
Proficiency in Microsoft applications, generating reports, and advanced level computer skills.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Requires some work experience or intermediate level of knowledge obtained through education, training, or on-the-job experience.
$34k-41k yearly est. Auto-Apply 6d ago
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Field Service Power Generation Technician
Cummins 4.6
Cummins job in Memphis, TN
We are looking for a talented Field Service Power Generation Technician to join our team specializing in Power Generation in Memphis, TN.
$5000 Sign on Bonus!
In this role, you will make an impact in the following ways:
- Completing preventative maintenance and/or basic repair activities on generators or components at the customer site with minimal direction.
- Engaging with customers in a courteous and professional manner.
- Applying the use of specialized tools and following documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
- Completing required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.
- Completing training in line with skill and business requirements.
- Adhere to all our relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.
Key Responsibilities:
Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor
This position will cover the Memphis area within a 150 mile Radius for Power Generation.
This position requires CDL for transporting oil in TN Can obtain after hire.
DOT
- A CDL may be required to obtain upon hire
- Federal law requires a CDL holder to be 21 years of age or older
- A current valid license is required for this role
- This role requires a 5 year motor vehicle report, free from major violations
- This role requires applicant to pass a Department of Transportation (DOT) physical
- 3 years driving experience
- This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use
-Federal law requires operators of commercial vehicles to be 21 years of age or older, applicant must be 21 years of age
- The state of Tennessee EPA requires a CDL to transport oil, this role requires a CDL due to EPA requirements.
- Federal law requires a CDL holder to be 21 years of age or older, applicant must be 21 years of age
- This role is not subject to Federal Motor Carrier Safety Administration (FMCSA) drug and alcohol testing
Competencies:
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Develops talent - Developing people to meet both their career goals and the organization's goals.
Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
Power Generation Systems Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; interprets and analyzes Power Generation system operation and integration (switch gear, power system controls, uninterruptable power supply, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:
Apprentice Certified Power Generation/ Electrical Technician (Preferred)
Vocational diploma from relevant technical institution
Current relevant electrical certification
Locally valid driving permit
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Basic level field service work experience
Intermediate level knowledge of and/or experience with of power generation products
High Voltage/ Low Voltage experience
Customer service experience
$37k-54k yearly est. Auto-Apply 9d ago
Material Control Supervisor
Ford Motor 4.7
Memphis, TN job
Ford Motor Company is seeking a dedicated Warehouse Supervisor to join our Parts Distribution Center team in Memphis, TN. In this vital onsite role, you will lead a skilled team, ensuring safety protocols are rigorously followed, inventory is accurately managed, and orders are fulfilled efficiently and on time. You'll be at the heart of our day-to-day operations, driving performance and fostering a positive work environment.
You'll have...
High school diploma or GED
1+ years of experience in supervisory roles, manufacturing, military or other relevant experience. Internship and co-op experience will be considered
Ability to work rotating shifts / hours, including nights, weekends, and some holidays.
Even better, you may have...
Bachelor's degree or Military Leadership
Experience with Lean / Six Sigma methodology and / or Military Decision-Making Process (MDMP) Experience
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above?
No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.
This position is a salary grade 6 and ranges from $72,480-121,440.
For more information on salary and benefits, click here:
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************.
#LI-Onsite
#LI-JS1
What You'll Do:
As a Warehouse Supervisor, you will be a pivotal leader, embodying Ford's commitment to excellence, continuous improvement, and a people-first culture. Your responsibilities will include:
Lead an hourly unionized team responsible for Receiving, Packaging, Replenishment, Picking, and Shipping. Deliver objectives related to Cost, Quality, Safety, Efficiency, Absenteeism.
Safety First: Act as a champion of workplace safety, proactively enforcing regulations and fostering a culture of vigilance
Driving Operational Excellence: Lead and direct a team of employees across various warehouse functions, including Receiving, Packaging, Replenishment, Picking, and Shipping, ensuring the team consistently ships high-quality products and meets or exceeds production targets. You will take ownership of team performance, addressing shortcomings proactively and celebrating successes.
Strategic Focus & Problem Solving: Prioritize critical tasks and effectively allocate human resources to maximize efficiency. You will apply for a "Bias for Action," promptly and decisively addressing safety and quality issues to prevent larger problems. This includes identifying and analyzing problems, developing and implementing effective solutions, making timely and well-informed decisions, and adapting to changing circumstances.
Team Leadership & Development: Embrace a servant leadership style, focusing on building high performance, winning teams and investing in their growth. You will foster a positive and collaborative work environment, motivating your team to achieve shared goals.
Data-Driven Decision Making: Utilize data and insights to slash downtime and quality defects, driving quantifiable improvements in efficiency and quality. This includes meticulously tracking and reporting employee time and attendance, transforming raw data into actionable intelligence for strategic decision-making and continuous improvement.
Continuous Improvement & Quality Assurance: Maintain a relentless focus on identifying and eliminating inefficiencies, improving processes, and driving innovation to enhance productivity, quality, and safety. You will be uncompromisingly committed to quality, implementing and maintaining rigorous standards, and relentlessly pursuing excellence to eliminate defects and ensure exceptional product quality.
Conflict Resolution & Interpersonal Relationships: Proactively address and mediate conflicts fairly and effectively, facilitating mutually acceptable solutions. This requires active listening, empathy, and the ability to de-escalate tense situations. You will build and maintain strong, positive working relationships with your team and all partners, including suppliers and union representatives, through transparent communication and a willingness to listen, fostering a psychologically safe environment.
Accountability & Fairness: Champion accountability, managing both your own performance and that of the hourly workforce regarding processes and standards. You will ensure accountability, play fair, and meet conflict with decisive action.
Collaboration: Actively listen to and value the perspectives of all team members and other department stakeholders. You will be a partner with team members, the union, and management to continuously improve everything.
$72.5k-121.4k yearly Auto-Apply 1d ago
Sr. HR Director, Greenfield Site Strategy
Ford Motor Company 4.7
Stanton, TN job
The Senior Director, HR Greenfield Site Strategy & Operations will provide strategic leadership and oversight for all Human Resources aspects of Ford's newest manufacturing facilities. This pivotal role will be instrumental in designing, establishing, and scaling the HR framework from the ground up, ensuring a world-class employee experience, operational excellence, and a thriving, inclusive culture.
You will be responsible for defining the overarching HR strategy for these greenfield sites, collaborating closely with the joint venture (JV) partners, and leading a team of HR professionals to execute on this vision. This role demands a visionary leader who can integrate Ford's century of manufacturing expertise with innovative HR practices, focusing on proactive employee engagement, robust talent development, and fostering a positive, high-performance environment from day one. You will shape the future of Human Resources at the forefront of Ford's electric vehicle transformation.
The successful candidate will possess extensive expertise in greenfield site HR strategy, employee relations, organizational design, change management, and the full employee lifecycle within a large-scale manufacturing environment. This leader will be a self-driven, strategic thinker with a proven track record of building and leading high-performing HR teams, influencing senior stakeholders, and driving significant organizational change.
Strategic HR Leadership & Vision:
+ Develop and champion the comprehensive HR strategy for all greenfield manufacturing sites, ensuring alignment with Ford's overall business objectives, culture, and future growth plans.
+ Lead the co-creation and implementation of the manufacturing employee experience aspiration, designing policies, programs, and practices that foster a positive, engaging, and high-performance culture from inception.
+ Serve as the primary HR strategic partner to senior manufacturing leadership and JV partners, advising on critical people strategies, organizational effectiveness, and change leadership.
+ Drive the evaluation, evolution, implementation, and sustainment of a scalable manufacturing culture playbook that promotes positive employee relations, collaboration, and continuous improvement.
Organizational Design & Talent Management:
+ Design and implement the optimal HR organizational structure for greenfield sites, including the selection, development, and leadership of the HR teams embedded within each facility.
+ Own the talent strategy for greenfield sites, including workforce planning, succession planning, and the development of a robust talent pipeline for all levels of manufacturing operations and HR leadership.
+ Partner with HR Centers of Excellence (COEs) such as Talent Acquisition, Learning & Development, and Total Rewards to tailor and deploy best-in-class HR programs specifically designed for the unique needs of greenfield operations.
+ Oversee performance management frameworks and leadership development initiatives to ensure the sustained growth and effectiveness of manufacturing leaders and their teams.
Culture Building and Positive Employee Relations:
+ Provide expert guidance and oversight on conflict resolution, ensuring fair, consistent, and equitable treatment of all employees, addressing concerns promptly to maintain a harmonious work environment.
+ Implement robust communication strategies to keep employees informed about organizational changes, goals, and performance, building trust and a sense of shared ownership.
+ Ensure all HR practices, policies, and procedures are compliant with relevant employment laws and regulations, consistently promoting a safe, inclusive, and fair workplace.
HR Operations & Analytics:
+ Oversee the establishment and optimization of HR operational processes and systems for greenfield sites, driving efficiency, consistency, and scalability from launch through maturity.
+ Utilize data analytics and HR metrics to identify trends, diagnose organizational issues, and inform strategic HR interventions, ensuring data-driven decision-making.
+ Lead change management planning and execution for significant HR and organizational initiatives within the greenfield sites, ensuring successful adoption and sustainability.
Stakeholder Partnership & Community Engagement:
Build and maintain strong, collaborative relationships with key internal stakeholders, including manufacturing leadership, legal, communications, government affairs, and other HR COEs.
Engage with local communities surrounding the greenfield sites to understand community needs, build partnerships, and ensure Ford is a **responsible** and respected corporate citizen and employer of choice
**Critical Behaviors Will Include:**
+ **Visionary Leadership** : Possesses a strategic mindset, inspiring others to think differently and innovate to create a culture consistent with Ford+ behaviors and to deliver on the Ford Plan.
+ **Executive Presence & Influence** : Demonstrated ability to influence at the highest levels of the organization, driving alignment and commitment to strategic HR initiatives.
+ **Employee-Centric Passion** : A deep passion for improving the manufacturing workplace by proactively addressing employee wants and needs and championing the employee experience.
+ **Results Orientation** : Strong drive for results with the ability to navigate complex challenges, overcome obstacles, and deliver measurable impact in a fast-paced, greenfield environment.
+ **Collaborative & Inclusive** : A highly collaborative, team-oriented leader who promotes a diverse, equitable, and inclusive environment and fosters strong partnerships across all levels.
+ **Change Agent** : A proven track record as a change agent who is visionary, optimistic, and resilient, with experience moving the needle and driving significant organizational transformation
+ Master's degree or equivalent in Human Resources, Learning & Development, Education or consulting practice preferred
+ 12+ years of progressive Human Resources experience, with at least 5+ years in a senior leadership role focused on HR strategy and operations in a large-scale manufacturing or industrial setting.
+ Demonstrated experience in greenfield site HR strategy development and implementation, or significant experience in large-scale organizational build-out.
+ Extensive experience with positive employee relations strategies
+ Experience with executing lean principles required.
+ Demonstrated ability to develop, communicate, and execute strategy on an enterprise-wide or function-wide scale.
+ Experience in developing talent and key capabilities for the future, including organizational design work.
+ Strong knowledge of Employee Experience and DEI strategy and initiatives
+ Ability to work seamlessly across functions, leading cross-functional teams.
This description outlines the general nature and scope of work typically performed in this job. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, work requirements, etc. It may vary slightly based on business or geographic needs and is subject to being reviewed and updated periodically.
**What you'll receive in return**
As part of the Ford family, you'll enjoy excellent compensation, and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation, and much more. You will experience a "Work from Anywhere" structure and the support needed to be successful in a remote environment. You'll also experience exciting opportunities for professional and personal growth and recognition. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at time of hire. Visa sponsorship is not available for this position. Ford Motor Company is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
**Requisition ID** : 48821
$141k-199k yearly est. 60d+ ago
SITECH Technology Support Specialist
Caterpillar 4.3
Memphis, TN job
Technology Support Specialist - SITECH ABOUT US Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth. WHAT YOU WILL DO The Regional Technology Support Specialist will provide primary assistance, support and training for SITECH Tri-Rivers customers in a designated territory. This roll will provide secondary support for other SITECH Tri-Rivers territories and regions as needed. This is a full-time position that will be based out of Memphis, TN focusing support on Middle and West Tennessee and North Mississippi. RESPONSIBILITIES
Assist and perform installation of machine control systems including, but not limited to GCS9000, Trimble Earthworks, CAT Accugrade, CAT Grade, Trimble and Spectral Laser Systems, Pacing Control systems and other attachments as needed.
Train and support customers in the use of machine control, site positioning, intelligent compaction, and paving control systems and office software with the intent to get customer self-sufficient in these areas.
Receive first call from customers in designated region and see that timely service is provided; utilize other Service and Support Specialist if needed to best meet the needs of the customer if required
Support Technology Sales Representatives and customers to ensure proper technology solutions are selected, sold, and trained on and utilized properly to achieve targeted benefits.
Develop and maintain strong customer relationships and ensure customers are getting the maximum ROI through support, training and after sales follow-up.
Support paving and other specialty professional services for customers; these services will need to be scheduled and prepared for by SITECH to provide the best results
Maintain responsibility for vehicles, demo inventory, computer, and/or any other company assets entrusted to you to perform your job duties.
Escalate any unresolved issues in an effective and time efficient manner to the proper associates
Research common problems identified with machine guidance systems and determine required corrective outcomes as and when required
Work directly with Trimble and SITECH support staff along with associates of heavy equipment OEMs staff on matters of sales, support and other field activities
Maintain responsibility for all company assets issued to you. This includes, but not limited to, demo equipment, field service equipment, vehicles, computers, and paperwork
Consistently follow all job and office related policies and procedures
WHAT WE EXPECT OF YOU We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service. Qualifications:
B.S. Degree in Civil Engineering preferred or related work experience.
Extensive survey and construction experience in Heavy Civil Construction, including commercial site development and paving.
Experience working with Trimble GC900, Trimble Earthworks, CAT Accugrade, CAT Grade, Trimble and Spectra Laser Systems, Paving Controls Systems, etc. preferred.
Exhibits communication skills necessary to sell premium technology products.
Demonstrated leadership ability and initiative.
Strong work ethic and can-do attitude.
Day-to-day travel in middle Tennessee required; and some overnight trips in West Tennessee and North Mississippi required.
WHAT'S IN IT FOR YOU At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors. The Basics
Various medical plan options, including a no-cost option
Vision and dental insurance
Employer-paid short-term and long-term disability insurance
Employer-paid basic life insurance
401k matching
Profit Sharing
8 paid holidays annually
Initially up to 15 days of Paid Time Off annually with increase after five years of service
Employee Assistance Program (EAP)
What Sets Us Apart
Competitive pay
Exposure to world-class CAT training and development
Tuition Reimbursement
Tool Purchase Assistance to buy high-quality tools at deep discounts
Annual stipend toward the purchase of work boots
Company Incentive Bonus Program
Paid Veteran holiday annually to all service members
Training and Development programs
Work uniforms and professional cleaning services
Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background.
$25k-35k yearly est. 60d+ ago
Technical Trainer
Caterpillar 4.3
Memphis, TN job
Technical Trainer ABOUT US Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth. WHAT YOU WILL DO The Product Support Technical Trainer will support the Company's service technicians through one-on-one and classroom instruction. The position will be responsible for researching and developing curriculum, presenting those course materials, and will create and maintain resources for continual training. Will work closely with department supervisors, managers and branch managers to understand business needs, using that information to develop appropriate organizational training. Reporting to the Product Support Training Manager, the position will be based in either LaVergne, TN or Memphis, Tennessee. RESPONSIBILITIES
Plan and coordinate focused training programs for technicians.
Develop and conduct training and documentation on new procedures and systems.
Conduct classroom training events at various company locations.
Develop and maintain training curriculum, documentation and course presentation materials as a resource inventory for future use.
Document and maintain training records for assigned operational units and class participants.
Coordinate and maintain training resource inventory.
Serve as Mentor to assigned Mentee candidates.
Develop systematic career training pathways to assigned Mentees.
Conducts mandatory training programs for all new personnel (i.e.: Forklift Safety, A/C 609, etc.).
Collaborate with peers, subject matter experts, and end-user customers to define, clarify, and validate training requirements and specifications.
Develop and conduct customer technical training sessions.
Assist in recruiting efforts for all Thompson Machinery locations.
Attend assigned
Caterpillar
instructor lead training.
Travel between Thompson Machinery locations as assigned
WHAT WE EXPECT OF YOU We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service. Basic Qualifications:
Possess a minimum of a High School diploma or equivalent, with a preference to completing training and/or equipment service and maintenance training through an accredited technical school, equipment dealership or manufacturer program.
Five (5) or more years' experience with equipment service, diagnostics and troubleshooting construction equipment.
Strong analytical skills and able to turn complex processes into workable training programs.
Experience with and able to utilize Microsoft Office software applications software (MS Excel, Word, PowerPoint, Lotus Notes).
Ability to learn and use Caterpillar proprietary software (ET, SIS, DBS, VIMS).
Able to work in cross-functional groups and lead collaborative projects.
Strong interpersonal, problem-solving and presentation skills.
Demonstrate mentoring, coaching and team building skills.
Effective time management skills.
Attend training as required and actively seek to continually enhance understanding of processes and methodologies.
Detailed understanding of Thompson Machinery products and services, with a focus on how customers use our products and services.
Continuous professional development in the industries Thompson Machinery focuses on, while understanding our business model.
Manage and build new and existing relationships.
Focuses on team and the importance of working together to achieve success.
Equipped with the soft skills necessary to be successful in interactions with others.
Provide value to the company by being a contributing member of the training team, delivering products to both our customers and staff.
WHAT'S IN IT FOR YOU At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors. The Basics
Various medical plan options, including a no-cost option
Vision and dental insurance
Employer-paid short-term and long-term disability insurance
Employer-paid basic life insurance
401k matching
Profit Sharing
8 paid holidays annually
Initially up to 15 days of Paid Time Off annually with increase after five years of service
Employee Assistance Program (EAP)
What Sets Us Apart
Competitive pay
Exposure to world-class CAT training and development
Tuition Reimbursement
Tool Purchase Assistance to buy high-quality tools at deep discounts
Annual stipend toward the purchase of work boots
Company Incentive Bonus Program
Paid Veteran holiday annually to all service members
Training and Development programs
Work uniforms and professional cleaning services
Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package.
Compensation for this position will be commensurate
with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
$35k-50k yearly est. 60d+ ago
Diesel Technician
Cummins 4.6
Cummins job in Memphis, TN
We are looking for a talented Diesel Technician/Mechanic to join our Distribution business in Memphis, TN. You will make an impact in the following ways: + Complete repairs on engine products in a service shop + Perform maintenance/repairs utilizing diagnostic tools
+ Maintain detailed records of serviced vehicles
+ Adhere to Cummins Health, Safety & Environmental policies
+ Ongoing development/certifications on new and existing Cummins products
+ Maintain own tools
RESPONSIBILITIES
Competencies:
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Develops talent - Developing people to meet both their career goals and the organization's goals.
Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Situational adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:
Apprentice Trained Engine Technician (Preferred)
Vocational diploma from relevant technical institution
Locally valid driving permit (Preferred)
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Advanced level knowledge of and/or experience with engine products
Experience providing technical advice and coaching to more junior technicians (preferred)
QUALIFICATIONS
This position will require a completed DMV driving report but no Driver Qualification file. ORDER, DMV report. CANDIDATE MUST BE AT LEAST 18 YEARS OLD AND HAVE 2 YEARS DRIVING EXPERIENCE
DOT
* A CDL may be required to obtain upon hire
* Federal law requires a CDL holder to be 21 years of age or older
* A current valid license is required for this role
* Must be 18 years old with 2 years driving experience
* This role requires a 5 year motor vehicle report, free from major violations
* This position is subject to Federal Transit Administration random and pre-employment drug testing requirements. This roll will be subject to on-going random drug and alcohol testing.
Job Service
Organization Cummins Inc.
Role Category On-site with Flexibility
Job Type Technician
ReqID 2416248
Relocation Package Yes
100% On-Site Yes
Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit *************** to know your rights on workplace discrimination.
$59k-70k yearly est. 35d ago
Senior Project Manager
Eaton Corporation 4.7
Memphis, TN job
Eaton's ES AMER ESS division is currently seeking a Senior Project Manager. The Senior Project Manager (PM) is responsible for the overall management and execution of turnkey electrical projects. The PM is also asked to support the sales team, senior project managers and regional manager during the front-end sales process to ensure a seamless transition from quote into execution. This role could require up to 25% travel.
The expected annual salary range for this role is $113000 - $165000 a year. This position is also eligible for a variable incentive program.Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you'll do:
The purpose of this position is to provide project management expertise in electrical, civil, structural, and mechanical aspects of large Turnkey Electrical Projects. This position is to provide project management expertise to teams of designers, engineers, construction managers and electrical/civil/mechanical contractors. The purpose of this position is to provide project management expertise in electrical, civil, structural, and mechanical aspects of Large Turnkey Electrical Construction Projects. This position is to provide project management expertise to teams of designers, internal and external vendors, customers, construction managers and subcontractors (electrical/civil/mechanical/etc). The majority of projects will reside in either the Southeast Region or West Region depending on your location.
Skills and responsibilities include:
* Contract and subcontract knowledge and experience.
* Ability to implement project financial controls.
* Responsibility for project profit, loss, and forecast.
* Knowledge and skills to manage project scope changes.
* Ability to develop and maintain project schedules.
* Ability to create, prioritize and maintain project action item list.
* Ability to maintain daily/weekly progress reports.
* Knowledge, understanding, and execution of turnkey projects.
* Construction estimating and sales support.
* Ability to work with and manage design teams.
* Ability to improve subcontractor inefficiencies.
* Ability to manage subcontractor budgets.
* Ability to manage safe work environment and program which includes but not limited to job site safety analysis, rigging plans, environmental risk planning, job audits, confined space programs and lock and tag procedures.
* Strong customer service knowledge.
* Contingency planning expertise and knowledge
* Ability to maintain accurate as-built documentation and punch-lists.
* Document control experience and expertise.
Qualifications:
Basic Qualifications:
* BS or AS in civil, mechanical, electrical, or structural engineering from an accredited institution or equivalent experience.
* Minimum of five (5) years of project management experience
* Experience with Primavera P6 or Microsoft Project Scheduling software
* Knowledge and Experience in Electrical SWGR / Power Distribution, Power System Engineering, Automation, and Controls.
* Strong computer skills - SharePoint, OneNote, Excel, Word, PowerPoint
* Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
* Must be located in NC, SC, FL, GA, TN or KY to be considered, no relocation offered.
Preferred Qualifications:
* Project Management Professional (PMP) certified
* Collaborative & People-Focused
* OSHA 30 Certification
* Highly organized and skilled in time management
* Background in construction
* Excellent verbal and written communication skills
* Working knowledge of NEC, NFPA 70E, ANSI, NETA, NERC/FERC, NESC
Skills:
The application window for this position is anticipated to close on 1/26/2026
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
$113k-165k yearly 3d ago
Senior Power Systems Engineer
Eaton Corporation 4.7
Memphis, TN job
Eaton's ES AMER ESS division is currently seeking a Senior Power Systems Engineer. The expected annual salary range for this role is $83250.0 - $122100.0 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you'll do:
Eaton's Electrical Services & Systems team offers a comprehensive portfolio of services tailored for every stage of a power system's life cycle-whether it's design, build, or support. Our services integrate and optimize the elements of a power system to make sure it's aligned with business goals. We can help keep your power system safe, efficient, reliable, and up-to-date.
Eaton has the largest and most experienced team of Power Systems Engineers (PSE) in the industry, with industry-standard software and advanced modeling and analysis capabilities at their fingertips. This team brings extensive skills and experiences to power system analysis and design. Active participation in technical societies such as IEEE and collaboration with a variety of utilities and industries ensures that our engineers are knowledgeable about today's cutting edge engineering techniques. We assist customers at every stage of the power system: from substation and distribution system design to renewable energy and smart grid engineering, from safety and reliability-focused studies to power quality and grounding related audits and analyses.
The primary purpose of this position is to provide applied engineering and technical consultation for customers in the areas of power systems studies, power quality analysis, installation, startup, maintenance, repair and training.
In this position you will;
* Provide applied engineering and technical consultation for customers in the areas of power systems studies, design, installation, startup, maintenance, repair and training.
* Self-management of assigned projects and job cost accountability to perform work within budgeted cost estimates.
* Interpret specs and customer inquiries and design technical proposals and pricing for customers
* Provide technical solutions to customers that may involve equipment design or upgrades, testing of equipment, solutions relating to increase safety, reliability, or efficiency
* Mentor or lead other engineers on medium sized projects.
* Short-Circuit, LV/MV Coordination, Arc Flash
* Ability to run medium studies and projects unassisted
* Submit to periodic customer required background and drug screenings
Qualifications:
Basic Qualifications:
* Bachelor's degree in Electrical Engineering from an accredited institution
* Minimum of 3 years of experience (may include co-ops and internships)
* No relocation is being offered for this role. All candidates must reside within a 50-mile radius of the work locations listed in the job description. Active duty military candidates are exempt from this requirement.
Preferred Qualifications:
* Master's Degree in Engineering
* 5-7 years of experience
* Bachelor Degree focused in power
* PE License
* IEEE Membership
* Active in Local IEEE
* Graduated Field Service Certification Level II
* General Contractor's License
* Electrical Contractor's License
#LI-CM1
Skills:
* Power Quality Measurements, Harmonic Analysis
* Basic Distribution System Design
* Submit to periodic customer required background and drug screenings.
* Successfully complete and maintain compliance with the company's safety program.
Additional Information:
JOB/PROJECT SCOPE AND WORKING CONDITIONS:
* Medium: $20k - $50k
* Incumbent may be required to perform the following tasks but not limited on a Frequent, Occasional or Seldom Basis: repetitive lifting/carrying, pushing/pulling, standing, climbing, squatting, bending, kneeling, driving extended distances. Incumbent may perform electrical engineering and service work (i.e. physical and mental activities) on equipment ranging from 5V DC (logic devices, zone interlocking signals, etc.) up to 750KV. They may also be required to work in extreme weather and temperature conditions from high heat and high humidity to subzero cold. Incumbent may also work at sites with areas that have poor lighting, ventilation, and dust. They may also be exposed to high noise levels.
LOMINGER COMPETENCIES
* Customer Focus
* Problem Solving
* Action Oriented
* Composure
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
$83.3k-122.1k yearly 44d ago
Advanced Electric Power Generation (EPG)/Switchgear Technician
Caterpillar 4.3
Memphis, TN job
Advanced Electric Power Generation Switchgear Technician
ABOUT US
Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT WILL YOU DO
The Advanced Electric Power Generation (EPG)/Switchgear Technician position is responsible for installation, preventive maintenance, diagnostics, repair, and service of diesel powered standby electrical generation equipment. This is a skilled field service technician position who works largely independently, with a company-provided field service truck. Work is performed at a variety of customer locations, including industrial, commercial, hospital, and residential sites. The EPG Technician reports to a Commercial Services Manager, and serves customers typically located throughout the Middle and West Tennessee and Northern Mississippi territory.
Responsibilities:
Supports the organization's mission, vision, and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
Maintain company and product confidentiality.
Attend and participate in all meetings, training, and activities as required.
Adhere to all Company policies and departmental procedures and rules.
All other duties as assigned.
All locations offer clean, safe working conditions; however, the position may work in situations where hazards may be present. Therefore, a detailed knowledge of equipment and engines is a must as well as a demonstrated proficiency in service and repair of equipment using standard safety procedures.
Communicate effectively, verbally and in writing.
Must be honest, reliable, and dependable, and display a positive attitude.
Must be able to work well under occasional pressure or within work standards and deadlines.
Must be able to work independently and/or with others in a team environment.
Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance.
WHAT WE EXPECT YOU
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
Basic Qualifications:
Power Generation Technology training or Power Production and Maintenance training through accredited technical schools or military experience preferred. High school diploma required/ Military MOS (Military Occupation Specialty) required.
Two or more years of previous hands-on electrical diagnostics and advanced troubleshooting experience working on 8.5kW - 2,500kW diesel powered generators. Candidates with limited electrical experience, but with strong engine experience will be considered.
Able to work flexible schedules, including nights, weekends and on-call hours as required, and must be able to work independently in remote locations.
Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
Demonstrated sense of urgency and self-initiative, and the personal drive to be successful.
Excellent communication skills.
Possess and maintain a current, valid state driver's license with a current DOT medical card as required for towing.
Must possess basic set of industrial tools, including industrial hand tools, air tools, torque wrenches, and multimeters.
Must be able to travel as required generally within territory (averaging up to 20%).
Capable of safely operating a megohmmeter (insulation resistance) and a micro-ohmmeter (contact resistance)
Understand isochronous governing and basic voltage regulation
Able to calculate KW and amperage for load banking
Experience in cable layout for load banking
Understand basic circuit breaker operation
Proficient in basic gaseous fuel train operation and components
Knowledge of battery basics and basic automatic battery charging operation
Aware of basic block heater operation
Understand basic two wire remote start operation
Advanced/Switchgear Requirements
Understand Isochronous governing, voltage regulation, frequency, voltage biasing, phase rotation/phase sequencing, paralleling, circuit breaker operation, protective relay operation and testing, arc flash label identification and meaning
Understand KW, KVA, KVAR, and PF (power factor) relationship
Proficient in TCP/IP and MODBUS RS-485 Communications
Experience with ATS operation, maintenance, and troubleshooting
WHAT'S IN IT FOR YOU
At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors. The Basics
Various medical plan options, including a no-cost option
Vision and dental insurance
Employer-paid short-term and long-term disability insurance
Employer-paid basic life insurance
401k matching
Profit Sharing
8 paid holidays annually
Initially up to 15 days of Paid Time Off annually with increase after five years of service
Employee Assistance Program (EAP)
What Sets Us Apart
Competitive pay
Exposure to world-class CAT training and development
Tuition Reimbursement
Tool Purchase Assistance to buy high-quality tools at deep discounts
Annual stipend toward the purchase of work boots
Company Incentive Bonus Program
Paid Veteran holiday annually to all service members
Training and Development programs
Work uniforms and professional cleaning services
Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
$36k-46k yearly est. 60d+ ago
Sales Manager
Caterpillar 4.3
Memphis, TN job
Compact Construction Equipment - Sales Manager ABOUT US Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT WILL YOU DO The Compact Construction Equipment - Sales Manager will direct the activities of the company's compact construction equipment product sales team. The position will be responsible for developing and implementing an aggressive sales growth strategy for the territory, including developing the sales team as the division expands. Reporting to the Memphis Region Sales Manager, the CCE Sales Manager will align and deliver company sales goals for profitability, market share and customer satisfaction. RESPONSIBILITIES
Product line responsibility included skid-steer loaders, compact track loaders, mini-hydraulic excavators, compact wheel loaders, telehandlers, and attachments.
The CCE Sales Manager will leverage dealership personnel and resources to meet or exceed customer expectations throughout the sales, delivery, follow-up, and documentation processes.
Manages delivery of construction equipment and will work closely with the company's product support resources to provide parts and services, including field technician services, to the customer.
BASIC REQUIREMENTS
Bachelor's Degree in Business or another related field.
Prior experience leading and managing a sales force, including pipeline management, P&L responsibilities, inventory management, used trade-in valuation and management, and budgeting.
Experience representing and selling industry leading high-value, high-tech construction and earthmoving machinery, including Caterpillar or John Deere, Komatsu, Volvo, etc.
Knowledge of the construction industry, and familiarization with area construction, material handling processes and customers.
Experience coordinating and participating in equipment shows, demonstrations and workshops.
Familiarization with equipment delivery, service, repair and parts operations.
Ability to develop, maintain and manage strong customer relationships with area customers.
Able to function efficiently in and to manage a team-oriented, collaborative work environment.
Excellent communications ability with external customers and suppliers and internal resources.
Must reside in or be willing to relocate into the Nashville or Middle Tennessee region.
Requires minimal to moderate travel, generally within territory.
WHAT'S IN IT FOR YOU
At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors. The Basics
Various medical plan options, including a no-cost option
Vision and dental insurance
Employer-paid short-term and long-term disability insurance
Employer-paid basic life insurance
401k matching
Profit Sharing
8 paid holidays annually
Initially up to 15 days of Paid Time Off annually with increase after five years of service
Employee Assistance Program (EAP)
What Sets Us Apart
Competitive pay
Exposure to world-class CAT training and development
Tuition Reimbursement
Tool Purchase Assistance to buy high-quality tools at deep discounts
Annual stipend toward the purchase of work boots
Company Incentive Bonus Program
Paid Veteran holiday annually to all service members
Training and Development programs
Work uniforms and professional cleaning services
Financial Wellness programs
T
hompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
$83k-122k yearly est. 29d ago
General Mechanic/Service Shop Technician - Construction Equipment
Caterpillar 4.3
Memphis, TN job
General Mechanic/Service Shop Technician - Construction Equipment JOB PROFILE The General Mechanic/Service Shop Technician position is responsible for set up, repair, service, diagnostics, preventive maintenance, and installation of replacement parts on Caterpillar diesel powered construction equipment. This is a skilled technician position working largely independently or with guidance from service mentors. The General Mechanic/Service Shop Technician reports to a Service Shop Manager, and serves customers located in company service shops. ABOUT THE COMPANY Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider. BASIC REQUIREMENTS
Diesel engine, construction equipment and/or truck engine training through accredited technical schools or relevant military experience preferred. High school diploma or equivalent required.
Two or more years of previous hands-on equipment and/or engine experience, diagnostics and troubleshooting experience working diesel powered construction equipment or truck engines.
Able to work standard five-day work schedules, including daily overtime, and occasional weekend hours as required.
Must possess a complete set of basic mechanical hand tools, including drives, sockets, and wrenches.
Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful.
Excellent communication skills.
Demonstrate technical knowledge of construction equipment and/or engine mechanical failures.
Demonstrated analytical problem-solving skills.
Possess and maintain a current, valid state driver's license. CDL may be required for some field positions.
RESPONSIBILITIES The General Mechanic/Service Shop Technician should be able to read and interpret technical instruction, service and safety manuals, company policies and procedures. Works with mechanical, hydraulic, and electric/electronic schematics and wiring diagrams; and demonstrates proficiency in the use of test equipment. The position is responsible for high quality repair service on equipment and engines, responding to customer needs in a positive, safe, and timely manner, and ensuring maximum value for work performed. Safety
Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
Customer Satisfaction
Respond to all customer requests in a professional and courteous, timely and responsive manner.
Maintain a clean, professional personal appearance at all times, meeting all Company standards for professionalism.
Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.
Business
Supports the organization's mission, vision, and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
Maintain company and product confidentiality.
Attend and participate in all meetings, training, and activities as required.
Adhere to all Company policies and departmental procedures and rules.
All other duties as assigned.
Work Conditions
All locations offer clean, safe working conditions; however, the position may work in situations where hazards may be present. Therefore, a detailed knowledge of equipment and engines is a must as well as a demonstrated proficiency in service and repair of equipment using standard safety procedures.
Communicate effectively, verbally and in writing.
Must be honest, reliable, and dependable, and display a positive attitude.
Must be able to work well under occasional pressure or within work standards and deadlines.
Must be able to work independently and/or with others in a team environment.
Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance.
Physical Requirements
Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
Able to lift up to 50-80 pounds occasionally.
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
$27k-31k yearly est. 60d+ ago
Service Parts Associate
Cummins Inc. 4.6
Cummins Inc. job in Memphis, TN
We are looking for a talented onsite Service Parts Associate to join our team in Memphis, TN. **In this role, you will make an impact in the following ways:** + Under limited supervision, follow established procedures and guidelines to receive, handle, store, perform system transactions and dispatch parts in the local branch, checking for damage and discrepancies between goods and invoices.
+ Carry out customer parts counter duties including but not limited to, receiving parts calls, greeting and assisting walk-in Customers, completing all paperwork and processing transactions (cash handling, check and credit card transactions).
+ Develop positive relationships by communicating with internal and external customers by phone and in person at local branch with the ability to identify and act on opportunities with Customers to upsell supporting products and services, as appropriate.
+ Support other parts personnel in sourcing and locating complex parts requests using various systems, catalogs and other resources to identify and procure the parts in the most cost and time efficient manner.
+ Perform other duties that include managing stock levels, operating forklift, shipping and receiving parts, warehouse activities, inventory management tasks, core processing or other parts-related projects/duties as assigned by management.
**Key Responsibilities:**
Complies with Health, Safety, and Environmental standards, policies, procedures, and regulations. Uses appropriate personal protective equipment. Carries out customer parts counter duties under moderate supervision including receiving parts calls, greeting and assisting walk-in customers, completing all paperwork and processing it accordingly, handling cash, check, and credit card transactions. Maintains a favorable relationship with internal and external customers by addressing their needs and issues in a timely manner. Escalates customer issues to more senior parts personnel or supervisor when needed. Maintains a neat and clean appearance in the customer parts area and parts warehouse. Supports other parts personnel in sourcing and locating complex parts requests or finding alternatives under moderate or direct supervision. Utilizes various systems, catalogs, other resources, and collaborate with technicians to identify and procure the parts in the most cost and time efficient manner. Ability to identify and act on opportunities with customers to upsell supporting products and services, as appropriate. Perform other duties under moderate supervision that may include managing stock levels, shipping and receiving parts, warehouse activities, inventory management related tasks, core processing, or other parts-related duties as assigned by management.
**RESPONSIBILITIES**
**Competencies:**
Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Ensures accountability - Holding self and others accountable to meet commitments.
Interpersonal savvy - Relating openly and comfortably with diverse groups of people.
Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Warehouse Inventory Control - Manages physical inventory utilizing inventory control methodologies to maintain inventory and meet customer expectations.
Customer Support - Demonstrates how proactive customer support interactions are required at each phase of the order life cycle to ensure customer satisfaction; describes how customer support and the order life cycle are interconnected to ensure an overall positive customer experience.
Order Life Cycle Systems Knowledge - Demonstrates the steps within each system screen to process customer orders, order modifications and respond to customer queries to ensure accurate and timely order processing and query resolution.
Order Processing - Demonstrates the steps necessary to manage the processing of customer orders through order receipt, exception identification and resolution to ensure orders are fulfilled to customer requirements
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
**Education, Licenses, Certifications:**
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
Proficiency in Microsoft applications, generating reports, and advanced level computer skills.
This position may require licensing for compliance with export controls or sanctions regulations.
**Experience:**
Requires some work experience or intermediate level of knowledge obtained through education, training, or on-the-job experience.
**QUALIFICATIONS**
.
**Job** Service
**Organization** Cummins Inc.
**Role Category** On-site with Flexibility
**Job Type** Office
**ReqID** 2424089
**Relocation Package** Yes
**100% On-Site** Yes
Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.
**Cummins and E-Verify**
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit *************** to know your rights on workplace discrimination.
$34k-41k yearly est. 6d ago
General Mechanic - Construction
Caterpillar 4.3
Memphis, TN job
General Mechanic/Service Shop Technician ABOUT US Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT WILL YOU DO
The General Mechanic/Service Shop Technician position is responsible for set up, repair, service, diagnostics, preventive maintenance, and installation of replacement parts on Caterpillar diesel powered construction equipment. This is a skilled technician position working largely independently or with guidance from service mentors. The General Mechanic/Service Shop Technician reports to a Service Shop Manager and serves customers located in company service shops.
Responsibilities:
The General Mechanic/Service Shop Technician should be able to read and interpret technical instruction, service and safety manuals, company policies and procedures.
Works with mechanical, hydraulic, and electric/electronic schematics and wiring diagrams; and demonstrates proficiency in the use of test equipment.
The position is responsible for high quality repair service on equipment and engines, responding to customer needs in a positive, safe, and timely manner, and ensuring maximum value for work performed.
WHAT WE EXPECT YOU
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
Basic Qualifications:
Diesel engine, construction equipment and/or truck engine training through accredited technical schools or relevant military experience preferred. High school diploma or equivalent required.
Two or more years of previous hands-on equipment and/or engine experience, diagnostics and troubleshooting experience working diesel powered construction equipment or truck engines.
Able to work standard five-day work schedules, including daily overtime, and occasional weekend hours as required.
Must possess a complete set of basic mechanical hand tools, including drives, sockets, and wrenches.
Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful.
Excellent communication skills.
Demonstrate technical knowledge of construction equipment and/or engine mechanical failures.
Demonstrated analytical problem-solving skills.
Possess and maintain a current, valid state driver's license. CDL may be required for some field positions.
WHAT'S IN IT FOR YOU
At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors.
The Basics
Various medical plan options, including a no-cost option
Vision and dental insurance
Employer-paid short-term and long-term disability insurance
Employer-paid basic life insurance
401k matching
Profit Sharing
8 paid holidays annually
Initially up to 15 days of Paid Time Off annually with increase after five years of service
Employee Assistance Program (EAP)
What Sets Us Apart
Competitive pay
Exposure to world-class CAT training and development
Tuition Reimbursement
Tool Purchase Assistance to buy high-quality tools at deep discounts
Annual stipend toward the purchase of work boots
Company Incentive Bonus Program
Paid Veteran holiday annually to all service members
Training and Development programs
Work uniforms and professional cleaning services
Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
$32k-44k yearly est. 35d ago
Senior Power Systems Engineer
Eaton Corporation 4.7
Memphis, TN job
Eaton's ES AMER ESS division is currently seeking a Senior Power Systems Engineer. The expected annual salary range for this role is $83250.0 - $122100.0 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
**What you'll do:**
Eaton's Electrical Services & Systems team offers a comprehensive portfolio of services tailored for every stage of a power system's life cycle-whether it's design, build, or support. Our services integrate and optimize the elements of a power system to make sure it's aligned with business goals. We can help keep your power system safe, efficient, reliable, and up-to-date.
Eaton has the largest and most experienced team of Power Systems Engineers (PSE) in the industry, with industry-standard software and advanced modeling and analysis capabilities at their fingertips. This team brings extensive skills and experiences to power system analysis and design. Active participation in technical societies such as IEEE and collaboration with a variety of utilities and industries ensures that our engineers are knowledgeable about today's cutting edge engineering techniques. We assist customers at every stage of the power system: from substation and distribution system design to renewable energy and smart grid engineering, from safety and reliability-focused studies to power quality and grounding related audits and analyses.
The primary purpose of this position is to provide applied engineering and technical consultation for customers in the areas of power systems studies, power quality analysis, installation, startup, maintenance, repair and training.
In this position you will;
+ Provide applied engineering and technical consultation for customers in the areas of power systems studies, design, installation, startup, maintenance, repair and training.
+ Self-management of assigned projects and job cost accountability to perform work within budgeted cost estimates.
+ Interpret specs and customer inquiries and design technical proposals and pricing for customers
+ Provide technical solutions to customers that may involve equipment design or upgrades, testing of equipment, solutions relating to increase safety, reliability, or efficiency
+ Mentor or lead other engineers on medium sized projects.
+ Short-Circuit, LV/MV Coordination, Arc Flash
+ Ability to run medium studies and projects unassisted
+ Submit to periodic customer required background and drug screenings
**Qualifications:**
**Basic Qualifications:**
+ Bachelor's degree in Electrical Engineering from an accredited institution
+ Minimum of 3 years of experience (may include co-ops and internships)
+ No relocation is being offered for this role. All candidates must reside within a 50-mile radius of the work locations listed in the job description. Active duty military candidates are exempt from this requirement.
**Preferred Qualifications:**
+ Master's Degree in Engineering
+ 5-7 years of experience
+ Bachelor Degree focused in power
+ PE License
+ IEEE Membership
+ Active in Local IEEE
+ Graduated Field Service Certification Level II
+ General Contractor's License
+ Electrical Contractor's License
\#LI-CM1
**Skills:**
-Power Quality Measurements, Harmonic Analysis
-Basic Distribution System Design
-Submit to periodic customer required background and drug screenings.
-Successfully complete and maintain compliance with the company's safety program.
**Additional Information:**
**JOB/PROJECT SCOPE AND WORKING CONDITIONS:**
- Medium: $20k - $50k
- Incumbent may be required to perform the following tasks but not limited on a Frequent, Occasional or Seldom Basis: repetitive lifting/carrying, pushing/pulling, standing, climbing, squatting, bending, kneeling, driving extended distances. Incumbent may perform electrical engineering and service work (i.e. physical and mental activities) on equipment ranging from 5V DC (logic devices, zone interlocking signals, etc.) up to 750KV. They may also be required to work in extreme weather and temperature conditions from high heat and high humidity to subzero cold. Incumbent may also work at sites with areas that have poor lighting, ventilation, and dust. They may also be exposed to high noise levels.
**LOMINGER COMPETENCIES**
- Customer Focus
- Problem Solving
- Action Oriented
- Composure
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (********************************************* for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
$83.3k-122.1k yearly 58d ago
Senior Project Manager
Eaton Corporation 4.7
Memphis, TN job
Eaton's ES AMER ESS division is currently seeking a Senior Project Manager. The Senior Project Manager (PM) is responsible for the overall management and execution of turnkey electrical projects. The PM is also asked to support the sales team, senior project managers and regional manager during the front-end sales process to ensure a seamless transition from quote into execution. This role could require up to 25% travel.
The expected annual salary range for this role is $113000 - $165000 a year. This position is also eligible for a variable incentive program.Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
**What you'll do:**
The purpose of this position is to provide project management expertise in electrical, civil, structural, and mechanical aspects of large Turnkey Electrical Projects. This position is to provide project management expertise to teams of designers, engineers, construction managers and electrical/civil/mechanical contractors. The purpose of this position is to provide project management expertise in electrical, civil, structural, and mechanical aspects of Large Turnkey Electrical Construction Projects. This position is to provide project management expertise to teams of designers, internal and external vendors, customers, construction managers and subcontractors (electrical/civil/mechanical/etc). The majority of projects will reside in either the Southeast Region or West Region depending on your location.
Skills and responsibilities include:
- Contract and subcontract knowledge and experience.
- Ability to implement project financial controls.
- Responsibility for project profit, loss, and forecast.
- Knowledge and skills to manage project scope changes.
- Ability to develop and maintain project schedules.
- Ability to create, prioritize and maintain project action item list.
- Ability to maintain daily/weekly progress reports.
- Knowledge, understanding, and execution of turnkey projects.
- Construction estimating and sales support.
- Ability to work with and manage design teams.
- Ability to improve subcontractor inefficiencies.
- Ability to manage subcontractor budgets.
- Ability to manage safe work environment and program which includes but not limited to job site safety analysis, rigging plans, environmental risk planning, job audits, confined space programs and lock and tag procedures.
- Strong customer service knowledge.
- Contingency planning expertise and knowledge
- Ability to maintain accurate as-built documentation and punch-lists.
- Document control experience and expertise.
**Qualifications:**
**Basic Qualifications:**
- BS or AS in civil, mechanical, electrical, or structural engineering from an accredited institution or equivalent experience.
- Minimum of five (5) years of project management experience
- Experience with Primavera P6 or Microsoft Project Scheduling software
- Knowledge and Experience in Electrical SWGR / Power Distribution, Power System Engineering, Automation, and Controls.
- Strong computer skills - SharePoint, OneNote, Excel, Word, PowerPoint
- Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
- Must be located in NC, SC, FL, GA, TN or KY to be considered, no relocation offered.
**Preferred Qualifications:**
- Project Management Professional (PMP) certified
- Collaborative & People-Focused
- OSHA 30 Certification
- Highly organized and skilled in time management
- Background in construction
- Excellent verbal and written communication skills
- Working knowledge of NEC, NFPA 70E, ANSI, NETA, NERC/FERC, NESC
**Skills:**
**The application window for this position is anticipated to close on 1/26/2026**
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (********************************************* for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
$113k-165k yearly 1d ago
Field Service Power Generation Technician
Cummins 4.6
Cummins job in Memphis, TN
We are looking for a talented Field Service Power Generation Technician/Mechanic to join our Distribution Business in Memphis, TN.
In this role, you will make an impact in the following ways:
Completing repair activities on generators or components
Engaging with customers in a courteous and professional manner
Perform maintenance/repairs utilizing diagnostic tools
Maintain detailed records of service
Adhere to Cummins Health, Safety & Environmental policies
Ongoing development/certifications on new and existing Cummins products
Maintain own tools
Responsibilities
In order to be successful in this role you will need the following:
Broad mechanical and electrical repair and maintenance abilities.
High Voltage / Low Voltage experience.
Advanced experience with electrical repair and maintenance
Proficient Diesel Engine experience.
Advanced troubleshooting and repairs of generators, transfer switches, and auxiliary components.
Setup, troubleshoot and repair basic paralleling generator systems.
Understanding switchgear schematics.
Ability to train Entry/Intermediate Technicians/Mechanics.
Compensation and Benefits Base
salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Qualifications
This position will cover the Memphis area within a 150 mile Radius for Power Generation.
This position requires CDL for transporting oil in TN Can obtain after hire.
$37k-54k yearly est. Auto-Apply 60d+ ago
Diesel Technician
Cummins 4.6
Cummins job in Memphis, TN
We are looking for a talented Diesel Technician/Mechanic to join our Distribution business in Memphis, TN. You will make an impact in the following ways:
Complete repairs on engine products in a service shop
Perform maintenance/repairs utilizing diagnostic tools
Maintain detailed records of serviced vehicles
Adhere to Cummins Health, Safety & Environmental policies
Ongoing development/certifications on new and existing Cummins products
Maintain own tools
Responsibilities
Competencies:
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Develops talent - Developing people to meet both their career goals and the organization's goals.
Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Situational adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:
Apprentice Trained Engine Technician (Preferred)
Vocational diploma from relevant technical institution
Locally valid driving permit (Preferred)
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Advanced level knowledge of and/or experience with engine products
Experience providing technical advice and coaching to more junior technicians (preferred)
Qualifications
This position will require a completed DMV driving report but no Driver Qualification file. ORDER, DMV report. CANDIDATE MUST BE AT LEAST 18 YEARS OLD AND HAVE 2 YEARS DRIVING EXPERIENCE
DOT
- A CDL may be required to obtain upon hire
- Federal law requires a CDL holder to be 21 years of age or older
- A current valid license is required for this role
- Must be 18 years old with 2 years driving experience
- This role requires a 5 year motor vehicle report, free from major violations
- This position is subject to Federal Transit Administration random and pre-employment drug testing requirements. This roll will be subject to on-going random drug and alcohol testing.
$59k-70k yearly est. Auto-Apply 60d+ ago
Diesel Technician
Cummins Inc. 4.6
Cummins Inc. job in Memphis, TN
We are looking for a talented Diesel Technician/Mechanic to join our Distribution business in Memphis, TN. You will make an impact in the following ways: + Complete repairs on engine products in a service shop + Perform maintenance/repairs utilizing diagnostic tools
+ Maintain detailed records of serviced vehicles
+ Adhere to Cummins Health, Safety & Environmental policies
+ Ongoing development/certifications on new and existing Cummins products
+ Maintain own tools
**RESPONSIBILITIES**
**Competencies:**
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Develops talent - Developing people to meet both their career goals and the organization's goals.
Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Situational adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
**Education, Licenses, Certifications:**
Apprentice Trained Engine Technician (Preferred)
Vocational diploma from relevant technical institution
Locally valid driving permit (Preferred)
This position may require licensing for compliance with export controls or sanctions regulations.
**Experience:**
Advanced level knowledge of and/or experience with engine products
Experience providing technical advice and coaching to more junior technicians (preferred)
**QUALIFICATIONS**
This position will require a completed DMV driving report but no Driver Qualification file. ORDER, DMV report. CANDIDATE MUST BE AT LEAST 18 YEARS OLD AND HAVE 2 YEARS DRIVING EXPERIENCE
DOT
- A CDL may be required to obtain upon hire
- Federal law requires a CDL holder to be 21 years of age or older
- A current valid license is required for this role
- Must be 18 years old with 2 years driving experience
- This role requires a 5 year motor vehicle report, free from major violations
- This position is subject to Federal Transit Administration random and pre-employment drug testing requirements. This roll will be subject to on-going random drug and alcohol testing.
**Job** Service
**Organization** Cummins Inc.
**Role Category** On-site with Flexibility
**Job Type** Technician
**ReqID** 2416248
**Relocation Package** Yes
**100% On-Site** Yes
Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.
**Cummins and E-Verify**
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit *************** to know your rights on workplace discrimination.
$59k-70k yearly est. 60d+ ago
Field Service Technician - Construction Equipment
Caterpillar 4.3
Memphis, TN job
Field Service Technician - Construction Equipment JOB PROFILE Field Service Technicians are responsible for preventive maintenance, diagnostics, repair, and service of Caterpillar diesel powered construction equipment. This is a skilled field service mechanic position working largely independently and out of a company-provided field service truck, performing at a variety of customer locations and service shops. A Field Service Technician reports to a Branch Manager, and serves customers typically located throughout the region. ABOUT THE COMPANY Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider. BASIC REQUIREMENTS
Field Service Technician training and/or equipment service and maintenance training through accredited technical schools, equipment dealerships or manufacturer training preferred. High school diploma required.
Five (5) or more years' experience with equipment diagnostics and advanced troubleshooting on construction equipment. Candidates with limited equipment experience, but with strong engine experience will be considered.
Able to work flexible schedules, including nights, weekends and on-call hours as required, and must be able to work independently in remote locations.
Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful.
Excellent communication skills.
Possess and maintain a current, valid state driver's license with a current DOT medical card as required for operating service trucks and for towing.
Must have a basic set of industrial tools, including but not limited to industrial hand tools, air tools, torque wrenches, and multimeters.
Able to travel in an assigned region, and work overtime, weekends, and/or holidays, sometimes with short notice. Overnight travel may occasionally be required (averaging up to 25%).
RESPONSIBILITIES Field Service Technicians should be able to read and interpret technical instructions, safety manuals, service manuals, company policies and procedures. Works with electric/electronic and hydraulic system schematics, wiring diagrams, and equipment service manuals, and should be proficient in the use of test equipment. The position is responsible for providing advanced troubleshooting and high-quality repair service on construction equipment, engines, and power trains to respond to customer needs in a positive, safe, and timely manner, and ensuring maximum value. Field Service Technicians have safety, customer satisfaction, and business responsibilities. They identify, troubleshoot, diagnose, and provide quality repairs of Caterpillar equipment and related engine mechanical systems. They are technical experts and primary support contact, responsible for communicating with customers to provide exceptional customer experience.
Safety
Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
Customer Satisfaction
Respond to all customer requests in a professional and courteous, timely and responsive manner.
Maintain a clean, professional personal appearance at all times, meeting all Company standards for professionalism.
Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.
Business
Supports the organization's mission, vision, and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
Maintain company and product confidentiality.
Attend and participate in all meetings, training, and activities as required.
Adhere to all Company policies and departmental procedures and rules.
All other duties as assigned.
Work Conditions
All locations offer clean, safe working conditions; however, the position may work in situations where hazards may be present. Therefore, a detailed knowledge of equipment and engines is a must as well as a demonstrated proficiency in service and repair of equipment using standard safety procedures.
Communicate effectively, verbally and in writing.
Must be honest, reliable, and dependable, and display a positive attitude.
Must be able to work well under occasional pressure or within work standards and deadlines.
Must be able to work independently and/or with others in a team environment.
Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance.
Physical Requirements
Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
Able to lift up to 50-80 pounds occasionally.
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.