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Assistant Branch Manager jobs at CURO - 2249 jobs

  • Assistant Branch Manager

    Curo Group Holdings Corp 4.7company rating

    Assistant branch manager job at CURO

    If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As an Assistant Branch Manager, you will work alongside the Branch Manager, supporting their efforts to lead the team and deliver exceptional service to both new and existing customers, guiding them through securing the financial solutions they need. * Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals. * Guide Loan Processes: Assist with new and refinanced loans, ensuring compliance while delivering excellent customer service. * Support Delinquency Management: Address delinquent accounts with care, working to find solutions that benefit both the branch and customers. * Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism. * Inspire the Team: Provide coaching, training, and ongoing support to help the team reach their full potential. * Continue to Evolve: Engage in ongoing training and development, set personal goals, and aim to be a key part of the company's succession plan. Qualifications * Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support. * Leadership and Influence: Proven skills in influencing and leading others, with a focus on personal and organizational growth. * Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning. * Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice. * Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment. * Educational Background: High School diploma or equivalent; associate or bachelor's degree is a plus. * Industry Experience: 1-2 year(s) in the consumer finance, lending, or banking industries preferred. Work Location: 8700 N Park Blvd. Suite C, North Charleston, SC 29406 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $17.75 - $24.75 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Management, Retail, Office, Bank Teller, Sales, Collections, Leadership EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
    $17.8-24.8 hourly Auto-Apply 8d ago
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  • Assistant Branch Experience Manager - Dothan (West Main)| Full-Time

    Avadian Credit Union 3.6company rating

    Dothan, AL jobs

    Assistant Branch Experience Manager - Dothan We are looking for service oriented, energetic and driven leader to fill our Assistant Branch Experience Manager position for our Dothan (West Main) branch. The Assistant Branch Experience Manager will assist the Branch Experience Manager with the overall operations of the branch. This employee will assume responsibility for the branch when the Branch Experience Manager is absent. In this position, the employee will utilize service skills to deliver a delightful member and staff experience. Functions and Responsibilities would include: Manage branch staff in the absence of the manager. Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures. Provide consistent communication to staff regarding 90-day action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities. Assess staff members in order to evaluate training comprehension, sales flow model confidence, and operational efficiencies. Ensure all staff has a thorough knowledge of Avadian's client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports. Work with the manager to develop, communicate, and implement branch sales goals and directives while maintaining a delightful branch experience. Serve as a liaison between the members and the Credit Union. Provide account information to members, and promote and cross-sell Credit Union products and services. Open accounts, resolve issues, and professionally handle the members within the Credit Union. Cross-sell Credit Union products and services, and follow all directives regarding branch reports and lead list. Actively learn, demonstrate, and foster the Avadian WHY statement in all actions and words. Represent and promote Avadian in the communities we serve. Perform other duties as assigned. Requirements Basic Requirements: Significant financial service and sales experience is required. Must be proactive in maintaining member satisfaction and meeting member needs. Must demonstrate the ability to work under a sales goal or sales quota system, and to meet branch sales objectives Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism. Must work on weekends and serve in a relief capacity at other branches when needed. Experience Required: One to three years of retail banking experience. Sales quota experience or sales management experience. Education: High school education or GED. ---------------------------------------------- Please note - submitting a resume does not guarantee any future action by Avadian Credit Union. Avadian Credit Union is an Equal Opportunity Employer. Apply Avadian Credit Union - South Alabama Branches Jobs View All Jobs
    $38k-51k yearly est. 2d ago
  • Bank Manager

    Associated Bank-Corp 4.6company rating

    Mequon, WI jobs

    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Role Summary Join Associated Bank as a Bank Manager and lead a dynamic team dedicated to delivering exceptional customer experiences and achieving strong business results. You'll oversee daily branch operations, drive sales and service goals, and develop lasting relationships with customers and your community. This role offers the opportunity to lead with purpose, grow professionally, and make a meaningful impact on your team and the customers you serve. Key Accountabilities Lead, coach, and develop branch colleagues to achieve sales, service, and operational excellence. Manage daily branch operations, ensuring compliance with all policies, procedures, and regulatory standards. Drive business growth by acquiring new customers and deepening existing relationships through a needs-based approach. Partner with internal departments to deliver comprehensive financial solutions to customers and prospects. Recruit, hire, train, and retain high-performing team members who reflect Associated Bank's values and service commitment. Establish clear branch goals and action plans to meet or exceed performance targets. Champion change and foster an inclusive, positive work environment that supports collaboration and engagement. Represent the bank through active community involvement and promote diversity and inclusion initiatives. Education & Experience Required Associate degree or equivalent combination of education and experience 2+ years of sales leadership and/or supervisory experience 2+ years of goals-based sales experience 5+ years of relevant experience in banking or financial services Preferred Bachelor's degree in business, finance, or a related field Proven success in branch management or financial center leadership Why You'll Love Working Here At Associated Bank, we believe in developing strong leaders who empower their teams and make a difference in their communities. You'll enjoy professional growth opportunities, a supportive team culture, and the chance to lead initiatives that drive customer and business success. Apply today to take the next step in your leadership journey with Associated Bank! In addition to core traditional benefits, we take pride in offering benefits for every stage of life. Retirement savings including both 401(k) and Pension plans. Paid time off to volunteer in your community. Opportunities to connect with others through our diversity-focused Colleague Resource Groups. Competitive salaries with professional development and advancement opportunities. Bonus benefits including well-being programs and incentives, parental leave,anemployee stock purchase plan, military benefits and much more. Personal banking, loan, investmentand insurance benefits. Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest.Join our community on Facebook,LinkedInandX. Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish. Associated Bank is Pay Transparencycompliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. $58,450.00 - $100,200.00 per year
    $58.5k-100.2k yearly 2d ago
  • Banking Center Manager - Chattanooga, TN

    Wesbanco Bank Inc. 4.3company rating

    Chattanooga, TN jobs

    Back Banking Center Manager #85-8655 Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be [insert location]. Market Chattanooga Work Hours per Week 37.5 Requirements High school diploma required. Bachelor's degree preferred. Supervisory or proven leadership experience required. Banking, cash handling, sales, and customer service experience or equivalent combination of at least two years of related experience. Strong consumer lending skills are strongly preferred with a solid understanding of small business lending preferred. This includes the ability to conduct a preliminary review of financial statements, tax returns and other financial and business related information. Job Description Summary: Drive employee engagement by enabling a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Responsible for leading the relationship building efforts, efficient operations of a full service banking center and ensuring the proper training and development of the staff, in order to provide excellent customer service. Directs the overall sales and service initiatives of the location, assumes a proactive role in customer interaction and service to include meeting with customers, discussing their specific banking needs in person both at the branch, and at the customer's location. Work closely with business partners to service existing and prospective customers. Expected to spend significant time conducting outside sales efforts directed at prospecting business and retail customers, and centers of influence and to participate in community service opportunities in the market. This person may be assigned to more than one office. From an operational standpoint, BCM provides oversight to ensure that all established policies, procedures, and security measures are followed. Responsibilities also include assisting in hiring, supervising, training and coaching the staff to achieve Bank service, sales and operational objectives. Essential Functions: Excellent customer service Business development (inside and outside) Community service Sales management Operational oversight Effectively communicating pertinent information to Banking Center team Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the need of the client. Consistently meets and exceeds banking center sales goal for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center and ensure that the staff receives proper management, coaching and training to demonstrate abilities to sell and cross-sell products in order to reach individual and team sales goals. Communicates to staff the goals of the banking center and works at meeting these goals. Continually monitors performance against the banking center goals adjusting individual goals and initiating sales promotions as needed to meet those goals. Leads the development of small business banking opportunities though calling efforts, originations, or referrals to achieve sales goals by meeting the need of customers and prospects. Oversee and personally contribute to branch consumer production and growth to achieve budgeted results. Set priorities, direct and delegate responsibilities to the staff, and follow through on the implementation of the designated activities. Promotes company products and services in the community to assist in the continued growth of the Bank. Responsible for handling the operational aspects of the banking center, including but not limited to the completion of various audits and reports, monitoring of control accounts, monitoring branch cash levels, management of cash items, and control of over/short. Actively participates in the recruitment and selection of personnel and assist in the proper training, coaching and development of the banking center staff. Ensures sales and staff meetings are consistently conducted as directed by leadership and the staff is well informed. Communicates job expectations and evaluates performances against those expectations on a consistent basis providing continual coaching, guidance, and counseling. Prepares and delivers fair, measurable and constructive performance evaluations and recommends salary increases and promotions as appropriate. Represents the bank by actively participating in functions and meetings of local service clubs, community groups and other civic or non-profit organizations. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems and issues. Builds successful working relationships with internal business partners providing constructive peer feedback when appropriate. Demonstrates sound judgment and decision making by following established guidelines and procedures while utilizing appropriate resources for assistance when needed. Maintains prescribed security controls to protect the office against criminal and fraudulent operations and unnecessary risks or exposures. Provides continuous education of policies and procedures to the staff, and ensures adherence to policies and procedures. Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Supervisory Responsibilities Responsible for the overall direction, coordination and evaluation of the banking center staff. Must be able to foster the team concept that includes the banking center staff as well as employees from other lines of business. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsible for evaluating performance, rewarding and disciplining employees, addressing complaints and resolving problems. Responsibilities include pro-active recruiting, interviewing, and assisting with hiring, coaching and training employees. Other responsibilities involve planning, assigning and directing work. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient in Microsoft 365 preferred. Ability to effectively use technological resources for meetings, coaching, and training. Proficient knowledge of Banking Software and Digital Services through various types of delivery channels. Ability to read and interpret general business periodicals, technical procedures, or government regulations. Ability to write reports, business correspondence, and produce manuals. Ability to effectively present information and respond to questions from associates, clients, customers, and the general public. Ability to apply common sense to carry out detailed written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations. Must have extensive product knowledge for the level of selling and cross selling performance expected with position. Must have excellent organizational skills and the ability to multi-task and to be flexible. Proven ability to generate new financial relationships through outbound calling, outside business development and building a referral network. Must possess the ability to effectively interact and build positive business relationships with a variety of retail and commercial customers and to clearly express concepts, ideas and product information verbally and in writing. Required to have a Nationwide Mortgage Licensing System (NMLS) registration within thirty days of hire. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations
    $96k-126k yearly est. 2d ago
  • Branch Manager

    Horizon Bank 4.5company rating

    Logansport, IN jobs

    A Branch Manager demonstrates accountability for all aspects of branch operation including service, sales, personnel management, and risk management. Is responsible for developing and supporting new business opportunities across all business lines of the bank. Adapts to changing business needs. Makes timely, informed decisions that take into account the facts, goals, constraints and risk. Accountable for growth in core deposits and loans to meet or exceed budgeted financial results and efficient, effective management of the branch. Supervise tellers and customer service representatives to ensure customers receive Exceptional Service and Sensible Advice. Provide guidance to avoid bank losses and ensure that established policies and procedures are followed. Principal Accountabilities Sales Seek opportunities for growing all business lines of the bank to increase deposit and consumer loan balances. Assist in budget planning; communicate regularly with District Manager; develop strategic initiatives to achieve goals. Expert knowledge of bank products and services. Provide sales coaching to all advisors on a consistent basis. Lead team members to meet or exceed defined sales goals and service expectations. Is proactive in identifying current and future cross-sell and sales opportunities in all business lines and Retail. Monitor sales reports and daily sales activities to identify needs. Provide management with weekly, monthly and quarterly reports as directed. Personnel Management Partner with Retail Management and District Manager to make hiring decisions. Coordinate training with Branch Training for new hires and in conjunction with performance and developmental needs. Lead team members to meet or exceed defined sales goals and service expectations. Demonstrate commitment to coaching, retaining, developing, and supporting a diverse workforce. Prepare and conduct scheduled performance evaluations. Address and document performance issues timely and in accordance with established procedures. Manage advisor branch schedule to ensure adequate and effective coverage to meet the needs of the customers. Manage time off requests and approve weekly timecards. Service Accountable for monitoring advisors' behaviors within the team to ensure professional and responsive delivery of service to customers whether in person, through a drive up facility, on the phone or through other electronic delivery channels. Maintain professional appearance of branch to ensure a welcoming and inviting atmosphere. Provide continued and timely training, coaching and guidance to all branch advisors to meet the service standards of the Company. Promptly address customer concerns. Identify any issues requiring a service recovery plan, take a leadership role in providing direction or personally offer corrective action and follow up to ensure customer satisfaction. Risk Management Coach and educate advisors on potential risk exposure and mitigate risk with effective use of risk management tools. Accountable for ensuring periodic testing of controls, documentation and reports are completed and submitted timely. Conduct reviews of advisor behaviors and documentation to ensure adherence to internal controls. Conduct audits and initiate corrective actions if needed. Ensure and validate required training is completed and documentation signed and submitted per company policy. Confirm that initial and periodic training on security procedures at the branch is completed, including emergency action plans. Manage the safety and security of the branch and routinely monitor security systems. Verify vendor authenticity for access control. Compliance Accountable for ensuring adherence to company policies and procedures as well as all applicable regulations. Conduct periodic audits of behaviors and work output to identify and correct areas of non-compliance. Ensure and validate branch advisors complete and apply all required compliance training. Qualifications & Skills High School diploma or GED required; Bachelor's degree in finance or business preferred 3+ years' management experience with supervision in retail or financial services; banking experience preferred. 3+ years' sales experience. Sales management preferred. Exhibit excellent sales skills with a high level of customer service orientation. Display a friendly and personable demeanor and a high degree of integrity. Experience managing appropriate risk and making sound decisions. Strong leadership skills, excellent interpersonal skills, and a demonstrated attention to detail. Experience with complex math functions with capacity to analyze credit and financial information. Ability to effectively respond to customer needs and willing to solicit feedback to improve service. Ability to present information with diplomacy and tact. Strong knowledge of Microsoft Office software applications. Core Competencies Results Driven Organizational Agility Manage & Measure Work Strategic Agility Manage Through Systems Physical Requirements Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA). Physical Demand: Percentage of Time: Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others. 75% - 100% Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the branch. 75% - 100% Constantly operate a computer and other office machinery such as calculator, copy machine, printer and telephone 75% - 100% Regularly move about the branch to access areas such as teller line, service desks and vault 50% - 100% Able to remain in stationary position 50% - 100% Able to grasp, move and sort forms and papers. 75% - 100% Occasionally position self to reach heights between floor and 6' Able to lift up to 50 pounds at times. Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer. #LI-DNI
    $42k-54k yearly est. 2d ago
  • Assistant Branch Manager

    First National Bank of Pennsylvania 3.7company rating

    Severna Park, MD jobs

    Primary Office Location:576 Ritchie Hwy. Severna Park, Maryland. 21146.Join our team. Make a difference - for us and for your future. Assistant Branch Manager Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is primarily responsible for consistently meeting any and all customer asks within the retail branch environment and assisting with the management of the branch and sales team. The incumbent will develop and maintain a personal referral network, execute branch leads according to consumer bank standards, perform successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. Primary Responsibilities: Promotes the sales process through referral management, leveraging sales leads, outbound calling, and identifying customer financial needs. Make appropriate recommendations in the selling and cross-selling of Bank products and services to meet the banking needs of customers in a courteous and professional manner. Incorporate FNB digital products and services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Assists with the management of daily sales activity through branch staff coaching of prescribed sales activities, assisting with pre-shift sales huddles, and monitoring and measuring sales results. Coordinates and completes the operational duties as assigned, by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures. Performs traditional teller transactions as needed. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 2 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in a related position. Knowledge of banking policies, procedures consumer products and services. Sales and customer service skills. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Compensation Grade: NEX12 Pay Range: $24.74 - $41.24 FNB's total rewards package may include other components such as: overtime, incentive, equity and benefits. Salary range is a guideline and is determined by a number of factors including education, experience, skills, internal equity and market conditions. We review pay regularly to ensure competitive and equitable pay. FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits. Equal Employment Opportunity (EEO): It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $24.7-41.2 hourly 2d ago
  • Branch Manager (Silver Spring Branch)

    Atlantic Union Bank 4.3company rating

    Silver Spring, MD jobs

    This position provides leadership and management for a branch team ensuring profitability, growth, and sound operation. This position is responsible for driving branch teammates to provide a best in class client experience while assisting new and existing clients through needs-based conversation and providing appropriate solutions to meet immediate, short-term and long-term financial needs. The Branch Manager is responsible for business development efforts, including referrals to multiple lines of business. Position Accountabilities Responsible for driving branch sales, service, and operational excellence performance results through: Deliver strong individual and team sales/referral performance in deposits, loans, investments and other product lines Provide excellent client experience through needs-based conversations Direct, lead and coach superior sales and service behaviors and activities by the entire team, leveraging the Sales & Service Playbook Drive business development of the branch to deliver both strong team performance and strong individual performance through personal productivity in the areas of small business, mass affluent, Workplace Solutions, and line of business partnerships Develop and execute plans in order to meet/exceed of branch sales goals while maintaining an operationally efficient and compliant branch Conduct sales efforts, as required, to bring in new primary relationships, while also maintaining and expanding existing personal and business banking relationships. Accountable for maximizing sales and client satisfaction while minimizing operating losses by executing the tactics and strategies outlined for the branch Drive sales outreach strategies including outbound calling utilizing available leads Review performance results via analytics dashboards and other sources to assess performance and make necessary adjustments in team initiatives, teammate coaching, etc. Successfully execute Performance Leadership routines, coaching teammates, and utilizing formal observations and branch performance metrics in order to manage and measure branch success Develop and maintain relationships with existing small business and mass affluent clients to continually retain/deepen those relationships, earn referrals, and achieve goals Promote and represent the bank through community involvement during and after business hours Support and implement initiatives for CRA and Fair Lending Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures. Ensure that all required training is successfully completed by the entire team Ensure branch follows bank procedures, internal controls, regulatory policies & procedures, risk management and the Code of Conduct Talent Management and development: Interview and select candidates to fill branch positions Coach, train, and develop branch team through formal observations and coaching sessions Manage teammate performance development process including performance reviews Educate teammates on products, services, and digital capabilities Analyze reports to respond and coach accordingly Conduct performance counseling, including making and recommending disciplinary action decisions Ensure all teammates follow internal controls, operational procedures and risk management policies Organizational Relationship This position reports to the Market Leader Position Qualifications Education & Experience Bachelor's Degree or equivalent work experience required Five or more years retail banking experience required Previous lending experience required Three or more years of management experience in a sales environment preferred Possess or be able to obtain NMLS registration Knowledge & Skills Excellent client service skills Demonstrated leadership skills Excellent oral and written communication skills Ability to exercise sound business judgment Flexible, able to adapt to change Ability to travel based on business need Evening and weekend hours required based on business need Able to stand for extended periods of time and lift objects up to 30 pounds Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. The salary range for this role is $72,052--$120,179 This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $72.1k-120.2k yearly 2d ago
  • Assistant Branch Manager - Charleston, SC

    First National Bank of Pennsylvania 4.5company rating

    Charleston, SC jobs

    Primary Office Location:317 Meeting Street. Charleston, South Carolina. 29401.Join our team. Make a difference - for us and for your future. Assistant Branch Manager Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is primarily responsible for consistently meeting any and all customer asks within the retail branch environment and assisting with the management of the branch and sales team. The incumbent will develop and maintain a personal referral network, execute branch leads according to consumer bank standards, perform successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. Primary Responsibilities: Promotes the sales process through referral management, leveraging sales leads, outbound calling, and identifying customer financial needs. Make appropriate recommendations in the selling and cross-selling of Bank products and services to meet the banking needs of customers in a courteous and professional manner. Incorporate FNB digital products and services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Assists with the management of daily sales activity through branch staff coaching of prescribed sales activities, assisting with pre-shift sales huddles, and monitoring and measuring sales results. Coordinates and completes the operational duties as assigned, by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures. Performs traditional teller transactions as needed. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 2 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in a related position. Knowledge of banking policies, procedures consumer products and services. Sales and customer service skills. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $50k-58k yearly est. 2d ago
  • Branch Experience Manager - SAMC | Full-Time

    Avadian Credit Union 3.6company rating

    Dothan, AL jobs

    The Branch Experience Manager at the SAMC Branch will guide, oversee, train, and evaluate the performance of branch staff and solve problems within established policies and guidelines. In this position, the employee will utilize service skills to deliver a delightful member and staff experience. Functions and Responsibilities: Manage branch staff including coaching, performance, and development. Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures. Provide consistent communication to staff regarding 90-day action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities. Assess staff members in order to evaluate training comprehension, sales flow model confidence, and operational efficiencies. Ensure all staff has a thorough knowledge of Avadian's client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports. Work with management to develop, communicate, and implement branch sales goals and directives while maintaining a delightful branch experience. Monitor branch financial performance. Work on weekends and serve in a relief capacity at other branches when needed. Continuously recruit for future staff. Actively learn, demonstrate, and foster the Avadian WHY statement in all actions and words. Represent and promote Avadian in the communities we serve. Perform other duties as assigned. Requirements Significant financial service and sales experience is required. Must be proactive in maintaining member satisfaction and meeting member needs. Must demonstrate the ability to work under a sales goal or sales quota system, and to meet branch sales objectives Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism. Must work on weekends and serve in a relief capacity at other branches when needed. Experience: Minimum three years of similar or related experience preferred. Education: (1) College degree in business administration or related field preferred; or (2) high school diploma with extensive managerial experience at a financial institution. ------------------------------------ Please note - submitting a resume does not guarantee any future action by Avadian Credit Union. Avadian Credit Union is an Equal Opportunity Employer. Apply Avadian Credit Union - South Alabama Branches Jobs View All Jobs
    $42k-56k yearly est. 2d ago
  • Assistant Bank Manager

    Associated Bank-Corp 4.6company rating

    Green Bay, WI jobs

    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Role Summary Join Associated Bank as an Assistant Bank Manager and help lead a team dedicated to delivering exceptional customer experiences. In this role, you'll manage day-to-day branch operations, coach bankers to achieve performance goals, and build strong customer relationships that drive growth. This is a great opportunity to expand your leadership skills and advance your career within a supportive, community-focused organization. Key Accountabilities Lead, coach, and develop a team of bankers to achieve sales, service, and operational goals. Support the Branch or Market Manager in driving branch performance and ensuring a superior customer experience. Manage daily branch operations, ensuring compliance with policies, procedures, and regulatory standards. Assist customers with transactions, account openings, and financial solutions that meet their needs. Identify and deepen customer relationships through proactive outreach and cross-selling. Collaborate with the Teller Supervisor and Bank Manager on scheduling, hiring, training, and performance management. Advocate for digital banking adoption by educating customers and colleagues on available tools and channels. Serve as acting branch leader in the absence of the Branch or Market Manager. Education & Experience Required High school diploma or equivalent combination of education and experience 1-3 years Sales 1-3 years Leadership and/or financial branch management Ability to successfully pass required credit and regulatory checks Preferred Experience in retail banking or financial services management Other Business Certification within 2 years Why You'll Love Working Here At Associated Bank, we invest in your success with comprehensive training, leadership development, and opportunities for career advancement. You'll be part of a collaborative team that values integrity, inclusion, and community engagement. Make an impact every day by helping customers reach their financial goals. Apply today to grow your career and lead with purpose at Associated Bank! In addition to core traditional benefits, we take pride in offering benefits for every stage of life. Retirement savings including both 401(k) and Pension plans. Paid time off to volunteer in your community. Opportunities to connect with others through our diversity-focused Colleague Resource Groups. Competitive salaries with professional development and advancement opportunities. Bonus benefits including well-being programs and incentives, parental leave,anemployee stock purchase plan, military benefits and much more. Personal banking, loan, investmentand insurance benefits. Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest.Join our community on Facebook,LinkedInandX. Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish. Associated Bank is Pay Transparencycompliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. $20.43 - $35.02 per hour
    $20.4-35 hourly 2d ago
  • Branch Experience Manager - Mobile| Full-Time

    Avadian Credit Union 3.6company rating

    Mobile, AL jobs

    The Branch Experience Manager at the Mobile Branch will guide, oversee, train, and evaluate the performance of branch staff and solve problems within established policies and guidelines. In this position, the employee will utilize service skills to deliver a delightful member and staff experience. Functions and Responsibilities: Manage branch staff including coaching, performance, and development. Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures. Provide consistent communication to staff regarding 90-day action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities. Assess staff members in order to evaluate training comprehension, sales flow model confidence, and operational efficiencies. Ensure all staff has a thorough knowledge of Avadian's client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports. Work with management to develop, communicate, and implement branch sales goals and directives while maintaining a delightful branch experience. Monitor branch financial performance. Work on weekends and serve in a relief capacity at other branches when needed. Continuously recruit for future staff. Actively learn, demonstrate, and foster the Avadian WHY statement in all actions and words. Represent and promote Avadian in the communities we serve. Perform other duties as assigned. Requirements Significant financial service and sales experience is required. Must be proactive in maintaining member satisfaction and meeting member needs. Must demonstrate the ability to work under a sales goal or sales quota system, and to meet branch sales objectives Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism. Must work on weekends and serve in a relief capacity at other branches when needed. Experience: Minimum three years of similar or related experience preferred. Education: (1) College degree in business administration or related field preferred; or (2) high school diploma with extensive managerial experience at a financial institution. ------------------------------------ Please note - submitting a resume does not guarantee any future action by Avadian Credit Union. Avadian Credit Union is an Equal Opportunity Employer. Apply Avadian Credit Union - South Alabama Branches Jobs View All Jobs
    $42k-56k yearly est. 2d ago
  • Branch Manager

    First Mid Bank & Trust 4.0company rating

    Marshall, IL jobs

    Branch Manager Location: Marshall, IL At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. At First Mid, we aim to make our customers feel valued, satisfied and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. As a First Mid leader, a Branch Manager serves as a champion of this mission. Responsibilities include, but are not limited to: General: Oversees operational and sales function of larger volume branch or stand-alone banking centers in the individual market areas. Responsible for leading the team to ensure an exceptional customer and team member experience. Acts with confidence by answering customer questions and owning customer issues. Maintains a position of trust and responsibility by keeping all customer or team member information confidential. More community-focused, sales leader. Stays abreast of industry knowledge, regulations, and changing environment in the financial industry. Manages and ensures internal changes to processes and procedures are communicated and implemented. Communicates and ensures adherence to all bank initiatives, compliance, security, and operational policies and procedures as well as financial loss standards. May process consumer loan requests. Resolves customer concerns and issues when needed. Responsible for continual training of staff, which includes but is not limited to, sales, operation policy and procedures, customer service, product knowledge, risk management, and physical security. Maintains thorough product knowledge. Oversees the training of the Deposit Service team to operate the branch. Assigns and schedules staff to ensure optimum service coverage, even distribution of the workload and appropriate project delegation. Delegates various operations duties to the Assistant Branch Manager and/or branch staff while maintaining overall administrative responsibility. Meets with branch staff regularly (both 1:1 and in group meetings) to organize sales efforts, communicate procedural/product changes, and resolve issues to optimize branch performance and employee engagement. Establish regular coaching opportunities with each team member to review goals and highlight further personal development. Responsible for monitoring Branch income and annual budgeting. Selects, trains, supervises, and evaluates the branch staff to enhance individual productivity and enable them to function according to their respective . May be required to work in other First Mid Banking centers Sales: Works closely with Market Manager/Regional Deposit Manager and other business units in growing deposits, loans, and sales of other bank products. Identifies opportunities to expand and maintain existing consumer and business banking relationships, while displaying sales leadership. Develops goals for the retail team and accesses progress of the individuals and the branch to meet corporate initiatives. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. onsite presentations, business sales calls, community events, etc.) as directed. Communicates corporate initiatives to generate understanding from the team and connect to the Bank's values and culture. Demonstrates the ability to professionally represent First Mid in terms of appearance and verbal/written communication. Monitors the competitive environment by staying informed of changes in the financial services industry. Assesses competitors' rates and services, determines their impact on the branch, and informs the Direct Supervisor of their implications and opportunities. Qualifications Education: Bachelor's Degree preferred. Associate's degree in a related field and minimum 3 years of sales management experience with a proven track record of driving sales, both individually and as a leader of a sales team. Experience: Minimum 5 years of retail sales and customer service experience. Skills: Must be able to demonstrate an understanding of advanced math functions that will allow for the analysis of credit and financial information. Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc., is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT HP123 Pay Range: $24.52 - $30.65 per hour Apply for this Position
    $24.5-30.7 hourly 2d ago
  • Branch Manager (Uptown)

    Onpath Federal Credit Union 3.8company rating

    Metairie, LA jobs

    At OnPath Credit Union, we share a passion for delivering exceptional service. Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success. If you thrive in an environment with team members who truly enjoy what they do and you are sales driven and motivated to succeed, then OnPath is the place for you! Voted eleven years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer: Competitive Compensation Impressive Benefits Package including Medical, Dental, Life Insurance, and 401(K) Plan Paid Vacation, Wellness, Sick Time, and more! Interested? Become part of the OnPath team that believes exceptional service defines the core of who we are. We are looking for a Branch Manager for our Kenner location. The salary range for this position is $58,920.89 to $73,651.12 based on skills and experience. This position is classified as On-site. SCOPE: As a dedicated member of the OnPath FCU team, this role performs a variety of tasks that in partnership with the surrounding departments, provides cost effective financial services for the benefit of our members who are our primary focus. Our core values are what make us E.P.I.I.C. We are Empathetic to the vast situations and needs of our members and to each other. We are Passionate about the financial growth and success of our members. We are Innovative in our ideas and goals to remain at the top of our class in financial services. Our Integrity is not an option. We require our employees to be honest and have strong moral principles. We are Committed to our promise to be the best financial advocates for our members and the communities we serve. PRIMARY FUNCTIONS: The Branch Manager is responsible for overseeing the daily operations of the branch, ensuring exceptional customer service, and achieving business goals. This role involves managing staff, enhancing customer relationships, and driving sales and service excellence. The Branch Manager is a leader who fosters a positive and productive work environment, aligning branch activities with the credit union's strategic goals. The Branch Manager will assist employees and all appropriate internal credit union partners. Conducts daily business interactions and maintains constant alignment with OnPath's mission, culture, and core values. Encourages others to act with mission, culture, and core values in mind always. Demonstrates initiative and sound judgment in the absence of specific direction from management. Ensures value through decision making that supports credit union goals and interests. Passionately displays a desire to build rapport and expand relationships with all members both internally and externally. Stays informed on OnPath's products and services to provide the right recommendations to the right members at the right time. Promotes and maintains a positive image of the credit union to peers, members, and communities we serve. Major Duties and Responsibilities: Ensures that branch is in compliance with regulatory requirements and internal policies by conducting regular audits and assessments to identify and mitigate risks. Stays informed of changes in laws, regulations, and industry standards that may impact branch operations. Monitors and manages branch performance metrics, including sales, member service, and operational efficiency, to drive consistent results. Implements and maintains best practices to enhance and uphold excellence in member service. Provides leadership, guidance, and support to branch staff to ensure branch operates in alignment with the Credit Union's strategic goals and objectives. Regularly conducts employee performance evaluations, set goals, and develops career development plans for branch staff to enhance their professional growth. Fosters a positive work environment that promotes teamwork, accountability, and continuous development. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Conducts required security meetings with staff to ensure compliance and safety. Opens and closes the building in accordance with set hours and tests security equipment quarterly. Orders currency according to policy. Ensures that branch staff consistently delivers a high level of service that meets or exceeds member expectations. Addresses and resolves member concerns promptly and satisfactorily, maintaining strong member relationships. Promotes and supports community involvement initiatives to enhance the Credit Union's presence and reputation. Regularly analyzes branch performance to identify opportunities for improvement and growth. Collaborates with District Branch Manager to develop and implement strategies that drive the achievement of branch goals. Experience: 2-5 years of similar or related experience, including preparatory experience Education/Certifications/Licenses: High school education or GED Interpersonal Skills A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers. Other Skills Strong decision-making skills, and high emotional intelligence is required. Proficiency in conflict resolution and effective delegation is essential. Exceptional time management and communication skills are vital, along with a commitment to fostering creativity, mentoring team members, and driving continuous improvement. Adaptability, customer focus, financial acumen, are also necessary for success in this role. ADA Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, view customer information, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 5 pounds and frequently lift and/or move up to 25 pounds. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Disclaimers Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OnPath FCU is an EOE/M/F/Disability/Veteran
    $58.9k-73.7k yearly 5d ago
  • Branch Manager

    Georgia United Credit Union 3.7company rating

    Atlanta, GA jobs

    Team Leadership, Development, and Platinum Service Excellence: Leads the team to achieve financial, sales, and service goals as outlined in the credit union's strategic plan. Provides consistent coaching, fosters professional development, and inspires team productivity and engagement. Facilitates regular team meetings to clearly communicate expectations, address and negotiate potential conflicts, and influence procedural changes to enhance efficiency and effectiveness. Encourages a collaborative and supportive team environment, promoting open communication and mutual respect. Recognizes and rewards team achievements, providing positive reinforcement to motivate and empower team members to grow in their roles. Acts as a mentor and role model, demonstrating expected values and behaviors. Supports continuous learning and development, identifying opportunities for team members to enhance their skills and advance their careers within the credit union. Conducts weekly meetings to review platinum service strategies and progress, ensuring the branch meets or exceeds its goals by providing tailored, value-added recommendations of products, services, and digital solutions to members. Sets and reviews expectations for production goals, closely monitoring overall performance of team members. Observes team member interactions with members, providing coaching and positive reinforcement to enhance performance and recognize team members. Promotes and establishes strong, positive, and productive working relationships within the organization by committing to the company's purpose, mission, and core values. Fosters a collaborative and supportive work environment that encourages team members to excel in their roles. Member Service and Experience: Ensures professional and efficient member service delivery, promptly addressing member requests and resolving problems. Engages with members in the lobby and sets standards for platinum level service. Listens to and resolves member concerns, using feedback to coach team members and enhancing service quality. Assumes the role and responsibilities of a Member Consultant, providing financial counseling and services to members, ensuring their financial needs are met with expertise and care. Contacts detractor members from surveys to resolve member satisfaction issues and escalates concerns to the District Director as needed. Branch Operations Management: Directs and administers branch goals and operations to achieve financial performance. Supervises work schedules and workflow of daily routine operations. Maintains accurate payroll and attendance records. Completes orientation of new team members in overall branch procedures and tracks individual progress to ensure that team members are trained in all phases of their respective positions. Responsible for operational audits, regulations, and compliance policies and procedures, including but not limited to the prevention of losses through fraudulent activity. Responsible for determining that proper controls of monetary instruments, overnight depository items, and cash (if applicable) are properly controlled and handled in accordance with credit union procedures. Ensures branch security and oversees prudent safety measures. Coordinates the procedures necessary to open and close the building in accordance with set hours and tests security equipment monthly. Ensures proper maintenance and general housekeeping of the building, grounds, work areas, and equipment. Coordinates maintenance requests with applicable departments as needed. Community Outreach and Business Development Initiatives: Leads the branch to achieve goals for new memberships through participation in and actively pursuing community outreach initiatives to generate referrals. This includes attending local events and joining community organizations to promote the credit union's services. Oversees growth and development of the branch, including executing marketing and business development plans to enhance the branch's visibility and reputation in the community. Monitors local market environment to identify opportunities for growth and to refine business development strategies. Develops profitable business relationships within the community, increasing overall branch performance and productivity. Actively participates in membership drives and commits time outside the branch visiting current member groups to strengthen relationships. Collaborates and assists with Business Development programs, aiming to acquire new member relationships and expand existing ones. Works to enhance the growth and recognition of the credit union through strategic relationship management and community engagement. We value the connection between our team and the communities we serve. While all qualified candidates will be considered, preference will be given to those who reside in or have strong ties within the local community. Statement of Understanding This is intended to provide a general overview of the essential duties, responsibilities, requirements, and working conditions associated with the position. It is not intended to be an exhaustive or comprehensive list of all tasks or responsibilities. The organization may assign additional duties or modify existing ones as needed, at its discretion. s may be updated periodically to reflect business needs and organizational changes. Reasonable accommodations may be made in accordance with the Americans with Disabilities Act (ADA) and other applicable laws, so long as such accommodations do not pose undue hardship to the organization or create significant health or safety risks. Nothing in this job description should be construed as creating an employment contract, either expressed or implied. Employment remains at-will, meaning that either the team member or the organization may end the employment relationship at any time, for any reason not prohibited by law. Equal Employment Opportunity (EEO) Georgia United is committed to providing equal employment opportunities and fostering a workplace where all individuals have the chance to succeed. We consider all qualified applicants for employment and advancement without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value the unique perspectives and contributions that each team member brings to our organization, believing that a diverse and inclusive workforce strengthens our credit union. E-Verify Georgia United participates in the U.S. Department of Homeland Security's E-Verify program. E-Verify is an online system used to confirm the eligibility of employees to work in the United States. This process involves electronically verifying the information provided by new hires against records maintained by the Department of Homeland Security and the Social Security Administration. Qualifications BehaviorsDetail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Team Player - Works well as a member of a group Leader - Inspires teammates to follow them EducationHigh School (required) Experience* Computer proficiency with MS Office, including Word, Excel and PowerPoint, Internet, and Email. (required) * Currently has notary license or must be able to obtain license as part of standard job duties. (required) * Currently holds NMLS license or must be able to obtain license as part of standard job duties. (required) * Proven sales management skills, including prospecting, cross selling, pipeline, and activity management. (required) 2 years: * 2+ years' of supervisory experience. (required) 5 years: * 5+ years' experience in financial and loan management preferably with a Credit Union or banking institution. (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $50k-62k yearly est. 5d ago
  • Branch Manager

    First Mid Bank & Trust 4.0company rating

    Charleston, IL jobs

    Branch Manager Location: Charleston, IL At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. At First Mid, we aim to make our customers feel valued, satisfied and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. As a First Mid leader, a Branch Manager serves as a champion of this mission. Responsibilities include, but are not limited to: General: Oversees operational and sales function of larger volume branch or stand-alone banking centers in the individual market areas. Responsible for leading the team to ensure an exceptional customer and team member experience. Acts with confidence by answering customer questions and owning customer issues. Maintains a position of trust and responsibility by keeping all customer or team member information confidential. More community-focused, sales leader. Stays abreast of industry knowledge, regulations, and changing environment in the financial industry. Manages and ensures internal changes to processes and procedures are communicated and implemented. Communicates and ensures adherence to all bank initiatives, compliance, security, and operational policies and procedures as well as financial loss standards. May process consumer loan requests. Resolves customer concerns and issues when needed. Responsible for continual training of staff, which includes but is not limited to, sales, operation policy and procedures, customer service, product knowledge, risk management, and physical security. Maintains thorough product knowledge. Oversees the training of the Deposit Service team to operate the branch. Assigns and schedules staff to ensure optimum service coverage, even distribution of the workload and appropriate project delegation. Delegates various operations duties to the Assistant Branch Manager and/or branch staff while maintaining overall administrative responsibility. Meets with branch staff regularly (both 1:1 and in group meetings) to organize sales efforts, communicate procedural/product changes, and resolve issues to optimize branch performance and employee engagement. Establish regular coaching opportunities with each team member to review goals and highlight further personal development. Responsible for monitoring Branch income and annual budgeting. Selects, trains, supervises, and evaluates the branch staff to enhance individual productivity and enable them to function according to their respective . May be required to work in other First Mid Banking centers Sales: Works closely with Market Manager/Regional Deposit Manager and other business units in growing deposits, loans, and sales of other bank products. Identifies opportunities to expand and maintain existing consumer and business banking relationships, while displaying sales leadership. Develops goals for the retail team and accesses progress of the individuals and the branch to meet corporate initiatives. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. onsite presentations, business sales calls, community events, etc.) as directed. Communicates corporate initiatives to generate understanding from the team and connect to the Bank's values and culture. Demonstrates the ability to professionally represent First Mid in terms of appearance and verbal/written communication. Monitors the competitive environment by staying informed of changes in the financial services industry. Assesses competitors' rates and services, determines their impact on the branch, and informs the Direct Supervisor of their implications and opportunities. Qualifications Education: Bachelor's Degree preferred. Associate's degree in a related field and minimum 3 years of sales management experience with a proven track record of driving sales, both individually and as a leader of a sales team. Experience: Minimum 5 years of retail sales and customer service experience. ***Management experience is a must*** Skills: Must be able to demonstrate an understanding of advanced math functions that will allow for the analysis of credit and financial information. Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123 Pay Range: $51,000 - $63,750 per year Apply for this Position
    $51k-63.8k yearly 2d ago
  • Branch Manager - Rome

    LGE Community Credit Union 4.3company rating

    Rome, GA jobs

    Financial Center Manager/Branch Manager - Take Charge, Drive Results, Lead the Future This isn't just a management role-it's a mission. The Branch Manager owns every aspect of their branch's success, commanding member relationships, financial performance, operational dominance, risk mitigation, people management, regulatory compliance, business expansion, and community impact. Your leadership isn't just about keeping the lights on-it's about fueling a high-performance culture where employees are fired up, service is legendary, operations run like clockwork, and risks are handled like a pro. Forget just knowing the credit unions products-you need to master them, outmaneuver the competition, and bring your A-game in every member and colleague interaction. You'll be measured on your ability to drive member loyalty, generate revenue, build your business, engage your team, and increase membership all while navigating the complexities of banking regulations. If you're the kind of leader who thrives on results and refuses to settle, this is your opportunity. Who You Are Bachelor's degree preferred, or equivalent battle-tested experience Prior experience in a management role with a proven track record of guiding teams effectively-because leading isn't optional Strong sales and business development drive-because growth is the goal Elite member service skills-your reputation starts here Clear, concise communication-no fluff, no nonsense Proven ability to coach and inspire-your team's success is your success Master at juggling multiple priorities-chaos is just another challenge to crush Knowledge of Microsoft Office Suite-because efficiency matters This isn't just a management role-it's a leadership mission. Ready to make an impact? #Branch #manager #Retail #Banking#Credit Union
    $52k-63k yearly est. 2d ago
  • Branch Manager - Take Charge, Drive Results, Lead the Future (MultipleLocations)

    LGE Community Credit Union 4.3company rating

    Atlanta, GA jobs

    Your leadership isn't just about keeping the lights on-it's about fueling a high-performance culture where employees are fired up, service is legendary, operations run like clockwork, and risks are handled like a pro. Forget just knowing the credit unions products-you need to master them, outmaneuver the competition, and bring your A-game in every member and colleague interaction. You'll be measured on your ability to drive member loyalty, generate revenue, build your business, engage your team, and increase membership all while navigating the complexities of banking regulations. If you're the kind of leader who thrives on results and refuses to settle, this is your opportunity. Who You Are: Bachelor's degree preferred, or equivalent battle-tested experience Prior experience in a management role with a proven track record of guiding teams effectively-because leading isn't optional Strong sales and business development drive-because growth is the goal Elite member service skills-your reputation starts here Clear, concise communication-no fluff, no nonsense Proven ability to coach and inspire-your team's success is your success Master at juggling multiple priorities-chaos is just another challenge to crush Knowledge of Microsoft Office Suite-because efficiency matters This isn't just a management role-it's a leadership mission. Ready to make an impact? #Branch #Manager #Retail #Banking #Credit Union
    $51k-63k yearly est. 2d ago
  • Branch Manager

    Nicolet National Bank 4.2company rating

    Appleton, WI jobs

    At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development. As a Branch Manager, you are responsible for driving new business Nicolet and your branch. Coach and drive daily sales process, lead team in achieving planned performance goals, acquiring new consumer and business customers; initiate referrals to partners, deepen all existing customer relationships, and are proactive in developing business inside and outside of the branch. You lead all facets of sales, service and operations of the branch. As a Branch Manager, you will: Foster a culture aligned to Nicolet's purpose, core values and strategy and role models Nicolet values and behaviors in all that they do. Develop and execute a branch business plan to maximize business growth, wallet share and achieve customer retention and acquisition objectives. Contribute to the achievement of business objectives by conducting sales calls, establishing a personal referral network and other business development activities. Maintain active involvement in the community and develops key business and community relationships. Improve team performance, recognizes and rewards performance, coach employees, support their development and manages poor performance. Deepen consumer and business customer relationships by providing a memorable customer experience. Coach and deliver needs-based sales process to proactively identify the financial needs of current or prospective customers and recommends appropriate solutions to meet those needs. Cultivate key internal partnerships to drive business in trade area. Manage overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures. Maintain knowledge and educates teams on all products, services, technology and policies. Actively lead the recruitment/hiring/onboarding process ensuring team is staffed with colleagues suitable for Nicolet's culture. Develop and maintain a network in the community to enhance Nicolet's visibility and builds strong referral sources for new business. Support Nicolet's community involvement and participates in community activities. Create a culture that attracts, retains and grow a team that values diversity, inclusion, and engagement. Ensure proper operations/risk discipline, controls and culture are in place to identify, escalate and debate issues. Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet. Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives. Performs all other duties as assigned. Qualifications: Associates degree in banking, Finance or related field 3-5-years retail banking experience required 5+ years retail banking with management experience preferred Benefits: Medical, Dental, Vision, & Life Insurance 401(k) with a company match PT0 & 11 1/2 Paid Holidays The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position. Equal Opportunity Employer/Veterans/Disabled
    $49k-62k yearly est. 2d ago
  • Branch Manager

    First National Bank of Pennsylvania 4.5company rating

    Charleston, SC jobs

    Primary Office Location:151 Meeting Street Suite 100. Charleston, South Carolina. 29401.Join our team. Make a difference - for us and for your future. Branch Manager Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is primarily responsible for the overall sales and operations management of the branch. The incumbent is the directing sales manager for the branch. The primary focus is the origination and expansion of new to bank customers and performance coaching of the branch team. The incumbent oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, ensures effective operations of branch staff and facilities. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. Primary Responsibilities: Performs market and business development duties by generating high value customer relationships through leveraging sales leads and outbound calling to establish new customers and retain and expand existing relationships. Active member in the community. Execute and coach sales strategies to achieve financial goals. Incorporate FNB digital products and services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Additionally, the Manager is responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Manage and coach branch team and facility to ensure the branch is operating according to FNB standards. People: conduct daily sales meetings, execute all HR responsibilities, participates in ongoing education for themselves and team, and lead sales camps according to Market Manager. Facilities: ensure branch meets all quality standards through the direction and coaching of branch team. Accountable for the operational integrity of the branch and ensuring adherence to audit, compliance, security, and operational requirements. Assigns team operational responsibilities and performs various operational duties according to established policies and procedures as needed. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 3 Skills Required to Perform the Primary Responsibilities of this Position: Excellent management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Excellent customer service skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level BA or BS preferred. Experience in a related position. Knowledge of banking audit policies and procedures preferred. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $49k-56k yearly est. 2d ago
  • Assistant Bank Manager

    Associated Bank-Corp 4.6company rating

    Rhinelander, WI jobs

    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Role Summary Join Associated Bank as an Assistant Bank Manager and help lead a team dedicated to delivering exceptional customer experiences. In this role, you'll manage day-to-day branch operations, coach bankers to achieve performance goals, and build strong customer relationships that drive growth. This is a great opportunity to expand your leadership skills and advance your career within a supportive, community-focused organization. This position requires a credit check per 12 CPR Chapter X, Part 1026, Truth in Lending, Regulation Z. Key Accountabilities Lead, coach, and develop a team of bankers to achieve sales, service, and operational goals. Support the Branch or Market Manager in driving branch performance and ensuring a superior customer experience. Manage daily branch operations, ensuring compliance with policies, procedures, and regulatory standards. Assist customers with transactions, account openings, and financial solutions that meet their needs. Identify and deepen customer relationships through proactive outreach and cross-selling. Collaborate with the Teller Supervisor and Bank Manager on scheduling, hiring, training, and performance management. Advocate for digital banking adoption by educating customers and colleagues on available tools and channels. Serve as acting branch leader in the absence of the Branch or Market Manager. Education & Experience Required: High school diploma or equivalent combination of education and experience 1+ years of sales experience 1+ years of leadership or financial branch management experience Preferred: Business certification within 2 years of hire Why You'll Love Working Here At Associated Bank, we invest in your success with comprehensive training, leadership development, and opportunities for career advancement. You'll be part of a collaborative team that values integrity, inclusion, and community engagement. Make an impact every day by helping customers reach their financial goals. Apply today to grow your career and lead with purpose at Associated Bank! In addition to core traditional benefits, we take pride in offering benefits for every stage of life. Retirement savings including both 401(k) and Pension plans. Paid time off to volunteer in your community. Opportunities to connect with others through our diversity-focused Colleague Resource Groups. Competitive salaries with professional development and advancement opportunities. Bonus benefits including well-being programs and incentives, parental leave,anemployee stock purchase plan, military benefits and much more. Personal banking, loan, investmentand insurance benefits. Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest.Join our community on Facebook,LinkedInandX. Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish. Associated Bank is Pay Transparencycompliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. $18.54 - $31.79 per hour
    $18.5-31.8 hourly 2d ago

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