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Custodial supervisor skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical custodial supervisor skills. We ranked the top skills for custodial supervisors based on the percentage of resumes they appeared on. For example, 11.8% of custodial supervisor resumes contained customer service as a skill. Continue reading to find out what skills a custodial supervisor needs to be successful in the workplace.

15 custodial supervisor skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how custodial supervisors use customer service:
  • Provided customer service and assistance by responding to inquiries, complaints, and questions.
  • Performed various customer services duties such as greeting customers and incoming phone calls.

2. Cleanliness

Here's how custodial supervisors use cleanliness:
  • Inspected all facilities for equipment operation and cleanliness; initiated and supervised preventive maintenance programs service contracts.
  • Developed cleaning schedules and routines to meet customer expectations for cleanliness and sanitary conditions.

3. Corrective Action

Here's how custodial supervisors use corrective action:
  • Performed the tasks of monitoring and evaluating custodial performance while implementing corrective actions as required.
  • Investigate performance problems and initiate corrective actions to resolve identified issues.

4. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how custodial supervisors use safety procedures:
  • Ensured all appropriate safety procedures are observed in the performance of tasks.
  • Operated tools and equipment according to established safety procedures.

5. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how custodial supervisors use payroll:
  • Prepared and conducted Local Nationals weekly payroll.
  • Prepared and handled payroll forms, Worked as a janitorial lead when needed, Ordered and maintained supplies for all locations.

6. Floor Care

Floor care refers to proper cleaning and maintenance of floors. If not done properly, dirt, grime, and grit on the floor can cause tripping hazards. Falls and slips triggered by such floors could even result in expensive legal suits.

Here's how custodial supervisors use floor care:
  • Managed carpet cleaning, vacuuming, floor care, trash removal and restroom cleaning for all commercial accounts.
  • Performed custodial task; vacuum, wet mop, scrub, floor care, and extracted carpet.

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7. Minor Maintenance

Here's how custodial supervisors use minor maintenance:
  • Supervised up to 5 employees in the cleaning and minor maintenance of school facility.
  • Performed minor maintenance work such as replacing light bulbs, etc.

8. Safety Inspections

Safety inspections are a vital procedure for all kinds of businesses. This may be a restaurant to ensure is properly cleaned and stored or a factory to confirm employees are not risking their safety during the manufacturing process. The goal of these inspections is to highlight any potential risks or hazards present that may lead to injuries, damages, or lawsuits.

Here's how custodial supervisors use safety inspections:
  • Conduct safety inspections and regulates safety practices.
  • Conducted systematic quality and safety inspections for all residential areas at USFSP in conjunction with USFSP-Facilities staff.

9. Custodial Services

Here's how custodial supervisors use custodial services:
  • Supervised and coordinated daily activities of Custodial Field Supervisors and other custodial employees within Custodial Services Dept.
  • Supervised and coordinated activities of workers engaged in custodial services.

10. OSHA

Here's how custodial supervisors use osha:
  • Facilitated all OSHA requirements and recommendations for safety.
  • Provided guidance to a crew of up to 12 staff in proper sanitation procedures according to OSHA rules/guidelines and company policies/procedures.

11. Safety Hazards

Safety hazards are defined as any potential source of danger or harm to a person's health and safety. The term commonly refers to the risks associated with the kind of occupation or work. The five common types of occupational safety hazards are; biological (health risks from viruses, bacteria, insect,s, etc.), chemical (dangerous substances used in manufacturing plants), physical (risk of injury associated with labor), Ergonomic (worker's efficiency during work), and Psychosocial (mental health risks involved with certain occupations).

Here's how custodial supervisors use safety hazards:
  • Organized and instruct safety meetings; conduct inspections; arrange MSDS book; report and correct all safety hazards.
  • Promoted building security by locking doors and checking for safety hazards.

12. Ladders

Here's how custodial supervisors use ladders:
  • Wash walls and equipment; use ladders when required in work assignments.
  • Washed walls and equipment; used ladders when required in work assignments.

13. Performance Evaluations

Performance evaluation is a formal and productive process to measure an employee's work and results based on their job responsibilities over a defined period of time and to properly measure an employee's contribution to the workforce and employers and achieve a high level of quality and quantity of work produced. The evaluation also helps employees provide information about deficiencies in job performance and the company's expectations for the future.

Here's how custodial supervisors use performance evaluations:
  • Reviewed employee performance evaluation recommendations from subordinate personnel and assisted with preparation of employee performance evaluations.
  • Experience in hiring processes, professional improvement plans, termination and performance evaluation.

14. Building Maintenance

Building maintenance means all duties necessary to keep a building livable and functional. It involves removing trash regularly, repairing broken items, and cleaning common areas.

Here's how custodial supervisors use building maintenance:
  • Ensured that all building maintenance tasks have been properly completed by staff.
  • Oversee building maintenance & repairs of a 500,000 square foot complex.

15. Customer Issues

Here's how custodial supervisors use customer issues:
  • Solved any unresolved customer issues.
  • Report employee personnel and customer issues to manager.
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List of custodial supervisor skills to add to your resume

Custodial supervisor skills

The most important skills for a custodial supervisor resume and required skills for a custodial supervisor to have include:

  • Customer Service
  • Cleanliness
  • Corrective Action
  • Safety Procedures
  • Payroll
  • Floor Care
  • Minor Maintenance
  • Safety Inspections
  • Custodial Services
  • OSHA
  • Safety Hazards
  • Ladders
  • Performance Evaluations
  • Building Maintenance
  • Customer Issues
  • Disciplinary Actions
  • Snow Removal
  • Safety Training
  • Customer Satisfaction
  • Safety Issues
  • Custodial Equipment
  • Plumbing
  • Custodial Operations
  • Building Inspections
  • Custodial Maintenance
  • Emergency Situations
  • Commercial Cleaning
  • Safety Standards
  • Mowing
  • Safety Rules
  • Clean Environment
  • Extractors
  • Training Programs
  • Buffing Machines
  • Scrubbers
  • Inventory Control
  • General Maintenance
  • Equipment Maintenance
  • Lawn Care
  • Direct Supervision
  • Square Feet
  • HVAC
  • Janitorial Services
  • MSDS
  • Light Bulbs
  • Buff Floors
  • WAX Floors
  • EPA

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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