Custom Computer Specialists jobs

CCS is ranked the #1 Technical Consultant by Long Island Business News. We continue to successfully provide network integration, technical personnel, support services, products solutions, and consulting, to our valued clients in the New York metro area. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible. We are seeking an Education Support Analyst to join our Application Services team. Salary: $45,000 - $55,000 OVERVIEW: The Education Support Analyst (ESA) plays a critical role in delivering high quality service and customer support to our Infinite Campus (K12 student management system) clients. Primary responsibilities include; providing first-level customer support of the software application (via phone and web support), rapid resolution of client issues, and delivering superior customer satisfaction. The ESA needs to be motivated, technically savvy and customer service oriented. RESPONSIBILITIES: * Act as the main point of contact for customers with questions, requests, or troubleshooting problems relating to Infinite Campus software. * Provide technical support via the telephone and support portal. * Verify support contact credentials and account service level agreements. * Assist the customer by resolving the incident, redirecting the call, or escalating. * Discuss details of incident with support contacts and verify replication on customer website. Triage and prioritize customer issues. * Document all support incidents and customer requests in the tracking system in a timely manner and use the system to track all unresolved incidents. * Keep customers advised on the steps being taken to resolve their incident or service request. * Prioritize multiple tasks throughout the day as circumstances require, with supervision. * Maintain technical product knowledge on existing and new products. * Maintain department standards for attendance, coverage (including lunch), and volume and effectiveness of problem resolution. * Other duties as assigned. DESIRED BACKGROUND: * BA/BS degree or equivalent work experience. * Previous experience in a support center or customer service organization. * Work experience with K-12 education. * Experience with Infinite Campus student information system a plus+. * Familiarity with web, Contact Management systems and PC based applications. * HDI Support Certification a plus+ . PERFORMANCE EXPECTATIONS: * Able to demonstrate a professional attitude while providing outstanding, industry leading customer service. * Dependable; representing a positive work ethic. * Excellent written and verbal communication. * Attention to detail; demonstrating consistent follow through with set processes and documented procedures. * Able to work in a fast-paced environment with frequent software releases. * Positive attitude. * Able to problem solve while prioritizing effectively and efficiently; determine when to escalate issues with attention to detail. * Collaborate; able to work with or deal with a variety of personalities while working towards a common goal. This position is based in Hauppauge, NY.

At Synergy IT Solutions, we empower businesses through innovative technology and a culture of shared success. As an employee-owned company, our team is personally invested in delivering exceptional IT services-from managed solutions and cybersecurity to cloud infrastructure and digital transformation. We don't just support technology, we build partnerships, drive progress, and grow together with our clients and each other. Employee ownership is at the heart of who we are. Every team member is more than just an employee - they're an owner, a contributor, and a driver of our collective success. This shared commitment fuels our innovation, strengthens our collaboration, and empowers us to deliver exceptional solutions to our clients. When we each have a stake in the outcome, we bring our best to every challenge-and that's the power of ownership at Synergy. Interested in learning more? We are searching for a Buffalo, NY-based Client Manager who is passionate about technology and driven in helping companies discover their full potential. Our Client Managers are a critical part of Synergy's success! A successful candidate is one with 3-5 years of excellent relationship-building skills in a tech environment, proven success with C-suite clients, and willingness to learn and promote new technologies. You have experience with business reviews, demonstrating business value, and an eagerness to drive business growth. You are self-motivated, determined, organized, and focused. This unique opportunity works within a sales team which stretches from Ithaca to Syracuse, Rochester, and Buffalo. This team along with many other Synergy owners are here to help you in your continued success. If you enjoy challenges, focus on client success, and love the idea of an employee-owned company, share your resume with us. We look forward to connecting with you soon! Synergy's Benefits: Employee Stock Ownership Plan Health, Vision, & Dental Insurances Supplemental Insurances 401(k) Flexible schedules Paid Time Off Paid Sick Leave Floating & Observed Holidays Volunteer Time HSA (Health Savings Account) Life insurance Mileage/Travel Reimbursements Cell Phone Reimbursement Certification & Training Reimbursements Dog friendly workplace!

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Field Technician to join our team. Our Field Technicians will be assigned to support a designated customer within a specified geographic area. As a Level II Technician, you will act as the primary point of contact for customers on technical and service-related issues. You will troubleshoot, install, manage cabling, and collaborate with other Level II Technicians or Lead Technicians to resolve problems accurately and efficiently. Proficiency in configuring hardware and completing necessary application setups is essential, along with obtaining customer confirmation that the issue has been resolved. Success in this role depends on meeting Service Level Agreements (SLAs) and documenting outcomes in ServiceNow upon completion. **This position is in the Buffalo, NY area** **Responsibilities** + Troubleshooting and Support. + Diagnose and resolve technical issues related to POS systems, networking, internet connectivity, and other restaurant-specific software (e.g., online ordering platforms, kitchen display systems, etc.). + Install, configure, and maintain hardware (computers, servers, peripherals) and software. + Provide technical assistance to restaurant staff, both in person, regarding hardware, software, and system usage. + Cable Management & Repair Experience. + Diagnosing why a device isn't connecting to the network, which may involve checking if cables are properly plugged in at both ends and if network equipment is powered on and functioning. + Swapping out damaged or outdated cables, such as upgrading from older Cat5 to newer Cat6 or Cat7 cables, to ensure optimal performance. + Re-doing the connections at the ends of cables to ensure proper wiring according to standards. + Using cable testers to identify faults, discontinuities, and assess the overall quality of cables. + Implementing basic cable management: Organizing cables using trays, raceways, or ties to prevent damage and improve airflow. + Assess and maintain the restaurant's network infrastructure, including routers, switches, and internet connectivity, to ensure optimal performance and security. + Track and manage IT assets, including hardware, software licenses, and inventory levels. + Maintain records of support requests, troubleshooting steps, and system configurations. + Train staff on new technologies, create and maintain documentation for system usage, and contribute to knowledge base articles. + Manage and maintain the restaurant's POS system, including database management, personnel updates, and vendor/product integration. + Assist with managing inventory systems, including adding new items and tracking stock levels. + Experience deploying assets as part of past rollout upgrade projects. + Inedependently order and track parts to meet contractual SLA's. + Schedule and perform quarterly maintenance events according to Customer guidelines - must be willing to provide support starting at 10:00PM for a duration of 2-4 hrs. **Skills & Qualifications** + Knowledge of computer hardware,software,networking,cable management/installation, and common restaurant technologies. + Strong knowledge of computer hardware, software, networking, cable management/installation, and common restaurant technologies. + Ability to diagnose and resolve technical issues effectively. + Possess strong communication skills, attention to detail and strong technical ability. + Excellent customer service skills to provide professional, helpful and patient support to restaurant staff. + Ability to manage multiple tasks, prioritize issues, and maintain accurate records. + CompTIA A+ certification and Network certification. + Willing to utilize a ladder (10ft. Reach). + Able to lift 50lbs. **Wage Range** **:** The hourly rate for this position is between $18.34 - $26.90 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. \#INDCCCorp CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

We're looking for an experienced **Operations Support Manager** to lead the delivery of day-to-day services for our clients' Photolab imaging equipment. In this role, you'll oversee a team of service professionals, ensuring performance targets are met and client satisfaction remains high. You'll be at the center of operations-driving process improvements, coordinating across departments, and strengthening relationships with key clients in a fast-paced, growing environment where excellence and efficiency go hand in hand. **Must be located in the United States, with preference for candidates in the Eastern or Central time zones.** **Responsibilities** **:** **Service Management** + Ensure all services are delivered effectively, efficiently, and on time. + Monitor and report on service performance against agreed SLAs (Service Level Agreements). + Drive service improvement initiatives to enhance quality and efficiency. + Develop & maintain on-going tech training requirements + Maintain technical resource documents on helpnet **Client & Stakeholder Relationship Management** + Key resource for clients regarding service delivery matters. + Build and maintain strong relationships with clients and key stakeholders. + Handle service escalations and ensure timely resolution of issues. **Process & Performance Management** + Develop and implement service delivery processes and best practices. + Analyze service delivery metrics and identify trends, risks, or areas for improvement. **Skills & Qualifications:** + Minimum of 5 years of experience in operations or service delivery management + Minimum of 5 years of experience managing service delivery performance, including SLA adherence and KPI reporting + Photolab imaging or similar technical environment experience preferred but not required. + Strong understanding of technical concepts; technical capabilities are an asset to effectively manage technical leads overseeing installation activities. + Proficiency in Microsoft Office Suite required, with strong skills in Excel and Power BI + Experience with Clear Vision or Amdocs is an advantage and will expedite onboarding. + Regular client interaction required, including weekly calls and daily email communication. + Remote position: travel is not expected. **Key Competencies:** + Excellent communication, negotiation, and conflict resolution skills. + Analytical and problem-solving mindset with attention to detail. + Customer-focused attitude + Team collaboration + Strategic and operational thinking + Process orientation and efficiency mindset + Adaptability and resilience under pressure **Wage Range** The annual starting salary for this position is between $63,750 - $93,500 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. More detailed information can be found here. (******************************************************************************************************************* The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Expiration Date** : This posting is anticipated to remain open until January 5, 2026 Click here (******************************************************************************************************** to access the California Privacy Notice. _We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance._ It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. \#LI-DS1 CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

CCS is looking for a motivated professional to join our team as a Student Management System Administrator! This role is primarily responsible for providing support to a large school district's Student Management System (Infinite Campus) and addressing administration's needs. This is an excellent opportunity to work with school systems as a service provider ensuring the smooth operation of the SIS Software. Pay for this position is between $70,000-$90,000 annually. Salary will be determined by many factors including but not limited to qualifications, experience, and customer service skills. RESPONSIBILITIES: * Performs preliminary research of issues reported by the district such as: verifying access and permissions of school district personnel, looking up a student schedule, checking attendance, etc. * Processes job requests from school district personnel and submits batch jobs to be run by operations staff. * Processes various district reports. * Maintain and manage Student Management System databases (SQL). * Assists the school district in the submission of data for processing. * Maintain a familiarity with a variety of programming concepts, practices, and procedures. * Audits input and output document of various complexity for accuracy and then packages the output for delivery to the school district. * Learns technical aspects of the student management systems used in the district. * Monitors website to ensure information is updated. * Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail, and database software in performing work assignments. * Perform other job-related duties as assigned. QUALIFICATIONS: * Previous experience with Infinite campus * Proficient in Microsoft office 365 applications * Knowledge of Tableau * Knowledge of SQL databases * Bachelor's degree in Computer Science or related field * Previous experience in a support center or customer service organization. * Work experience with K-12 education (required) * Familiarity with Web, Contact Management systems and PC based applications. * Excellent written and verbal communication. * Attention to detail; demonstrating consistent follow through with set processes and documented procedures. * Able to work in a fast-paced environment with frequent software releases. * Able to problem solve while prioritizing effectively and efficiently; determine when to escalate issues with attention to detail. * Collaborate; able to work with or deal with a variety of personalities while working towards a common goal * Excellent written and verbal communication. * Able to work in a fast-paced environment with frequent software releases. * Able to problem solve while prioritizing effectively and efficiently; determine when to escalate issues with attention to detail. * Collaborate; able to work with or deal with a variety of personalities while working towards a common goal.

We are currently seeking a Temporary Project Coordinator to join our team for large scale deployment projects! Compensation: $22/hr This individual will provide project support and coordination for our expanding healthcare sector! We are looking for a person who wants to challenge him/herself that will take ownership and assist with daily project production. Requirements include having technical and analytical capabilities, knowledge of office suite, an understanding of technical concepts, ability to plan and manage multiple tasks, outstanding written and verbal communication skills. This position is perfect for someone willing to learn and with an interest in getting into the IT business! RESPONSIBILITIES: * Generate team schedules and supporting field service teams * Generate sign off and close out documentation * Status reporting * Service database management * Creating and closing tickets * Update asset management system with required information * Communicating with teams to ensure timely completion of tasks * Responsible for managing inbound support tickets * Covering for other team members when on leave QUALIFICATIONS: * Minimum of 1 years' experience working as an administrative assistant or project coordinator * Capable of working with Microsoft word, excel, and power point * Professional verbal communication, customer service, organizational skills and professional manner required * Candidates must be customer oriented, self-motivated, ambitious and dedicated team players Come experience our unique culture and see how our "right people, right results" philosophy has led to our outstanding success! EEO Statement: Custom Computer Specialists is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.

Controller Division: Accounting Reports to: CFO Salary Range: 165,000-185,000 ________ We're looking for an experienced Controller to join our team. The Controller will oversee accounting processes and ensure compliance with accounting standards, regulations, and internal policies. Reporting to the Chief Financial Officer (CFO), the Controller will ensure accurate financial records and assist with the development of internal control policies, procedures, and financial planning as needed. RESPONSIBILITIES * Aligns financial policies and procedures with company objectives. * Establishes financial reporting systems and controls to ensure compliance with company expenditure requirements and to meet customer needs. * Coordinate and assist with Companywide budget process and business plan preparation, reforecast preparation and comparison analysis. * Ensure quality control over financial transactions and financial reporting. * Develop, implement, and maintain financial controls and guidelines. * Manage the accounting team and oversee all day-to-day accounting operations, including general ledger management, account reconciliations, and month-end/year-end closings. * Ensure accuracy in revenue recognition, billing, and expense management. * Ensure compliance with local, state, and federal tax laws and regulatory requirements. * Review/Prepare journal entries and monthly reconciliations. * Ensure accurate transaction recording (entity, general ledger account and accounting period). * Develop and document business processes and accounting policies to maintain and strengthen internal controls. * Collaborate with internal stakeholders to optimize financial processes and drive operational efficiency. * Assist the CFO on a wide variety of special projects and compile a variety of special reports, such as acquisition integrations and information technology enhancements. * Oversee audits, both internal and external, and ensure timely and accurate completion. * Perform other job-related duties as assigned. _____ QUALIFICATIONS * 5+ years of experience in accounting or finance. * Bachelor's Degree in Business with an emphasis on Accounting, CPA preferred * Demonstrated knowledge of finance, accounting, budgeting and cost control principles including Generally Accepted Accounting Principles (GAAP). * Ability to analyze financial data and prepare financial reports, statements and projections. * Knowledge of applicable laws, codes and regulations. * ERP systems experience (NetSuite a plus). * Excellent accounting software user and administration skills. * Strong attention to detail, accurate and reliable. * Strong professional written and verbal communication and interpersonal skills.

PCI Systems Engineer (Tech Ops) Are you a problem-solver who thrives on designing and supporting robust systems infrastructure? Join our team as a Systems Engineer and play a key role in shaping the backbone of mission-critical technologies. If you're ready to take on meaningful challenges, collaborate with talented peers, and make a measurable impact-this is the role for you. About PCI: PCI (********************* is a rapidly growing technology company dedicated to providing innovative IT solutions that empower businesses to thrive in the digital age. We foster a culture that values individual contributions, open communication, and a close-knit team environment. At PCI, we are committed to pursuing excellence, unlocking human potential, and building strong relationships with our clients and employees. PCI's commitment to you: As part of the Technical Operations team, you will design, develop, support, and maintain the organization's hosted systems infrastructure including client-facing assistance to define requirements and recommend technical solutions to help move the client's technology forward. You will develop, modify, test, and maintain the systems and make updates to system-related installation documentation. This role serves as a point of escalation for System Administration team for outages, issues and or change management support. Work is generally both independent and collaborative in nature and contributes to moderately complex aspects of a project. You might be a great fit if you have experience with: Working directly with clients for evaluation, technical discovery, and solution recommendations. Such as leading discovery sessions to assess infrastructure needs and proposing tailored cloud migration strategies. Azure Cloud technology stack: Deploying Azure Virtual Networks, configuring NSGs, and managing Azure AD-integrated services. Azure and on-prem networking: Designing hybrid network topologies, configuring VPN gateways, and troubleshooting routing between cloud and on-prem resources. On-premises infrastructure design and implementation: Building Hyper-V clusters, deploying Windows Server roles, and integrating with cloud services. Various SAN technologies: (NetApp, Nimble, TruStorage) Backup technologies - both physical and cloud-based: Managing Veeam and Barracuda for on-prem backup, configuring Azure Backup and Recovery Services Vaults, and ensuring compliance with retention policies and disaster recovery plans. IT service delivery: Working within queue(s), familiarity with Autotask PSA, Kaseya RMM, and Auvik Network Monitoring preferred. Additional skills we value: Mid-level networking expertise: Diagnosing VLAN and subnet issues, configuring DHCP scopes, and managing firewall rules for secure access. Experience supporting remote user environments: Troubleshooting VPN connectivity, deploying remote desktop solutions, and managing endpoint security for distributed teams. Familiarity with network monitoring and diagnostic tools: Using Wireshark or PRTG to identify latency issues or unauthorized traffic. Comfort with cloud identity and access troubleshooting: Resolving Azure AD sign-in issues, MFA lockouts, and conditional access misconfigurations. Microsoft modern workplace solution (Intune, Teams, Exchange Online, SharePoint Online): Implementing Intune compliance policies, managing Teams lifecycle, and configuring Exchange Online mail flow. Requirements : 2-year technical degree or equivalent work experience. Strong listening and communication skills with a friendly customer-focused attitude, as this role will have direct client interaction both virtually and in person at on-site client locations. Prior Enterprise MSP experience highly valued. Certifications Preferred: AZ-104, AZ-302, AZ-304, AZ-305, AZ-500, all M365 certifications. FLSA Category - Exempt, full-time Supervisory Responsibility - No Location - Buffalo, NY (On-site) Other Expectations - After-hours support when needed. Compensation : $85,000 -$110,000 annual salary

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Project Manager II to join our team. A Low Voltage Project Manager oversees the planning and installation of low voltage systems. These systems typically include network infrastructure, telephony, VoIP, closed-circuit television (CCTV), access control, alarm systems, public address, and premise wiring. **Responsibilities** + Project Management: Lead and manage low voltage installation projects from initiation to completion. + Develop detailed project plans, schedules, and budgets, ensuring adherence to timelines and financial constraints. + Team Coordination: Collaborate closely with other project managers and internal teams to ensure alignment and efficient project execution. + Resource Management: Predict and manage resources effectively. Prepare budgets based on the scope of work and resource requirements. + Cost and Time Management: Monitor project costs to meet budget and track progress. + Keep stakeholders informed of project status and address any issues promptly. + Vendor and Subcontractor Coordination: Coordinate with cross-functional teams, subcontractors, and vendors to ensure smooth project execution. + Tools: Smart Sheet and Blue Beam experience preferred. **Skills & Qualifications** + **_Experience with Low voltage cabling is required_** + 40% Travel is required + 3+ years of project management experience, preferably for an IT company preferred + Read and navigate Blueprints + Willing to access / use lifts. + Ability to "walk" a Distribution Center at least once a quarter. (1.2Mil Sq. Ft. buildings) + Project Management Professional (PMP) certification preferred + Intermediate level of proficiency with MS Project, Excel, Visio, and PowerPoint with experience presenting to stakeholders and / or Senior Leadership. + Exemplary oral and written communication skills + Build relationships at all levels and work in a team atmosphere **Wage Range** **:** The annual starting salary for this position is between $75 **,000 - $110,000** annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

At CompucomStaffing (*************************************************************************************************************** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified **IT Technician** to join their team **onsite** in New York, NY and provide end-user support. The ideal candidate must have a valid drivers license, clean MVR, and reliable transportation. This technician will work Monday to Thursday, 6:00pm - 9:00pm and Tuesday to Friday, 8:00am - 10:00am. Evening hours 6:00pm - 9:00pm are equipment installations and morning hours 8:00am - 10:00am will be testing equipment installations. **Duties and Responsibilities** **:** + Device scanner installation + Computer and tablet configuration + Peripheral device wire management + Test installed devices + Track installed devices + Perform sign off on completed site + Place equipment removed in boxes for shipment and refurbishment and return to stock + Perform workstation configuration + Manually add scanners **Skills and Qualifications** **:** + Excellent customer service skills + Printer installation experience + Attention to detail and able to adapt in a changing environment **Wage Range** : The rate for this position is between **$18.75 - $27.50 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. CompucomStaffing (*************************************************************************************************************** , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************** . CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Step into the role of **Channel Alliance Manager** and become the catalyst for exponential growth through high-impact OEM partnerships. This isn't just about managing relationships-it's about unlocking new value. You'll harness your deep understanding of partner ecosystems, programs, and solutions to architect bold, cross-functional strategies that drive digital transformation and accelerate revenue. As the strategic connector, you'll align sales, marketing, and solution teams to co-create go-to-market plans that spark demand, maximize incentives, and elevate partner performance. From driving pipeline and expanding market reach to uncovering untapped opportunities, you'll turn collaboration into competitive advantage-fueling growth for both our partners and our business. If you're driven by innovation, energized by partnerships, and ready to lead with purpose, this is your opportunity to shape the future of alliance-led growth. **Remote USA based role with preference for someone based in Northeast** **Responsibilities** **:** + Channel role working with select OEMs to grow those businesses through focused plans and execution + Has direct experience with OEM programs, solutions and technology to act as SME for our Growth team as we continue to build out our OEM business. + Drives awareness and value to OEM sales team about our differentiation and offerings + Serve as overall liaison between Partner(s) and Company to maximize current and future sales opportunities + Strategic planning, revenue and re-investment dollar growth targets and input into all operations necessary to profitably retain, grow and service the customer + Proactively nurture, influence and build our partnerships to drive larger impact for our organization and our customers + Act as SME on partner programs, processes and systems as they relate to incentive programs, technology and educate sales/technical/management on how to maximize the programs + Forecasting, tracking and reporting of revenues, maximizing rebates based on sales/programs + Ensure all certifications are maintained as necessary + Facilitate targeted account planning to drive opportunities (e.g., digital transformations), connecting our sellers and partner teams to work closely together to align OEM solutions to specific business needs across horizontals and verticals + Bring stakeholders from different parts of the business (account teams, solution teams, business development and marketing) together to create demand, bring new ideas to market, establish quality partner connections, and orchestrate processes to set expectations and generate trust + Drive leads and opportunities and work with our Growth Team to provide recommendations on solutions, practice coverage and marketing campaigns. Lead partner strategy efforts and engage in partner-to-Compucom collaborations to provide solutions to customers and to scale offerings + Build and support business plan for demand generation, opportunity tracking and deal registration + Accelerate digital transformation by driving or influencing cloud consumption usage across all cloud solutions + Serve as an escalation point for issues that must be resolved to avoid negatively impacting the relationship and profitability + Educate internal teams as necessary on new product introductions, transitions, competitive advantages, programs and opportunities to identify sales within geo/vertical customer base **Skills & Qualifications:** + Bachelor degree or equivalent in sales, marketing, business. + 6+ years of core sales, channel sales, industry or solution selling, business development experience or channel relationship management + Demonstrated experience driving business development initiatives with HPE, Dell or other advanced technology and security partners, providers in channel sales or partner organizations + Inclusive and collaborative - driving teamwork and cross-team alignment + Strong partner relationship management and solution development skills + Strong executive presence including communication and presentation skills with a high degree of comfort to large and small audiences + Demonstrated sales impact related to OEM growth plans and execution for HPE, Dell and/or other advanced technology and security partners **Wage Range** **:** The annual starting salary for this position is between $90,000 - $132,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Other Compensation** **:** This position is also eligible for incentive compensation in accordance with the terms of the applicable Company plan. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. More detailed information can be found here. (******************************************************************************************************************* The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Expiration Date** **:** This posting is anticipated to remain open until December 2, 2025. Click here (******************************************************************************************************** to access the California Privacy Notice. _We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance._ It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Salary: $45,000 - $53,000 (commensurate with experience). Join Long Island's #1-Ranked Technical Consultant. Custom Computer Specialists (CCS) is seeking a Level 2 Network Technician to join our growing team, working directly with one of our valued clients. If you're experienced in network hardware/software, wired and wireless support, and thrive in a customer-facing environment, we want to hear from you. Key Responsibilities: Conduct wired network surveys and document workstation locations campus-wide. Perform wireless surveys in varied building environments. Migrate network-connected devices efficiently and accurately. Provide post-migration technical support to end users. Diagnose and troubleshoot issues related to wired and wireless connectivity. Log and update service tickets in internal ticketing systems. Assist with network access issues and resolve connectivity disruptions. Communicate clearly with technical and non-technical stakeholders. Work actively across the campus (walking, carrying equipment, conducting walkthroughs). Perform additional duties as assigned. Required Qualifications: A+, Network+, Security+ certifications. 3-5 years of hands-on hardware and networking support experience. Proven troubleshooting skills with both hardware and software. Experience with Windows 10, 11, and MacOS environments. Understanding of wireless networks and device connectivity. Strong customer service and interpersonal skills. Excellent verbal and written communication. Proficiency with Microsoft Office Suite (Windows and Mac). Self-motivated, organized, and able to manage time effectively. Physical ability to move throughout large campuses and perform technical walkthroughs. Preferred Qualifications: CCNA certification preferred. Experience supporting users in an enterprise / educational environment. Why CCS? Join a trusted IT solutions provider with decades of success supporting schools, government agencies, and commercial businesses. You'll work with a collaborative team that values professionalism, precision, and strong customer service. Apply now to help drive seamless network operations for a mission-driven client environment.

Salary: $100,000 - $115,000 CCS is looking to hire a Network Engineer to be an integral part of our Project Services Team whose function is to support and deliver a variety of network-based projects to a large client base primarily throughout the Tri-State Area, and other client locations as needed. Custom is seeking an individual who will contribute to the overall success of the team and company by collaborating with peers to deliver projects on time, providing exceptional client support, offering technology consulting, and supporting fellow team members. The individuals' primary responsibilities will include but are not limited to designing, implementing, maintaining, and securing networks for our clients. This person should have prior experience within these areas and with delivering project-based work, on-site support, and network technology consulting. RESPONSIBILITIES * Maintaining knowledge of current networking technologies and trends. * Drive best practices for designs, configuration, installations, and integrations. * Provide consulting on networking technologies aligned with client goals and initiatives. * Assist with solution designing and provide bill of materials for networking solutions. * Successfully deliver profitable, on-time projects while ensuring a high level of client satisfaction. * Provide networking support to our clients, peers, and other team within the Custom Organization. * Identify areas of process streamlining and automation. * Perform on-site walk-throughs for wireless site surveys, new installations, and bid responses. * Mentoring other team members * Creating and maintaining strong client relationships through communication resulting in clients viewing you as a trusted advisor. QUALIFICATIONS * Preferred bachelor's degree in related technical discipline and 4+ years of experience; or an associate's degree coupled with 6+ years of experience working with networking including switching, routing, firewall, wireless, and WAN technologies. * CCNA or another network vendor equivalent certification preferred. * Three to five years' experience or education in IT, Computer Science, or network field. * Previous experience delivering small to enterprise networking projects consisting of switching, routing, wireless, and firewall technologies. * Understanding basic security concepts and best practices as it relates to networking technologies. * In depth knowledge of industry standard best practices for networking and wireless * In depth knowledge of networking protocols * In depth knowledge of networking architecture * Working knowledge of multi-vendor networking equipment and programming languages such as Cisco, Meraki, Aruba, and Extreme, Python, and JAVA to name a few * Working knowledge of scripting technologies such as Python for configuration automation * Working knowledge of APIs monitoring and configuration modifications of network devices * Effective communication skills, both verbal and written with emphasis on timely response. * Ability to communicate technical information clearly and concisely to both technical and non-technical users. * Strong organizational skills. * Strong problem-solving skills. * Ability to effectively manage time in a multitasking environment, ensuring efficiency and productivity. * Strong attention to detail, ensuring accuracy and precision in all tasks. * Ability to provide excellent customer service and build positive relationships with clients. * Customer-focused mindset and ability to work both independently and as part of a team. * Reliable transportation and valid driver's license with the willingness and ability to travel to support clients throughout the 5 boroughs and tri-state area. * Ability to lift and move equipment weighing up to 50 lbs. independently. * Able to perform on-site installations and provide support during normal business hours. * Available to support on-site installations or respond to issues after hours, as required. * Ability to work on multi-vendor networking technologies (Cisco, Meraki, Aruba, Fortinet, Palo Alto, etc...) * Ability to configure, deploy, support, and troubleshoot network environments including switching, routing, firewall, wireless, and WAN technologies. * Ability and willingness to be flexible with work hours for delivering projects (some evenings and weekends for network integrations according to client needs). Strong communication skills, both verbal and written with emphasis on timely response. MEASUREMENTS * To be successful in this role, this individual must possess the necessary work ethic, skills, initiative, and ability to successfully deliver projects and support our clients. The individual must be aligned with and willing to work towards company goals, collaborate with peers to contribute innovative ideas to support our clients, and be a productive member of the team. * Some of the evaluation criteria for this individual are but not limited to the following Key Performance Indicators: * The client satisfaction rate is expected to be > 89% in this position. * Delivering completed projects within defined timelines successfully. * Ensuring project profitability is achieved through accuracy, time management, and execution efficiency. * Punctual and regular attendance as required per engagement. * Exhibiting professionalism through personal interactions and appearance. * Collaborating well with peers in team settings and across divisions. * Demonstrating effective communication skills both written and verbal. Key Behaviors / Core Competencies: * Accountability - Takes ownership of tasks and follows through to completion. * Adaptability - Adjusts easily to new tasks, technologies, or changes in project direction. * Reliability - Trustworthiness through consistent and dependable performance. * Team Orientation - Works well in a collaborative environment, offering help and accepting feedback. * Learning Mindset - Seeks opportunities for growth and development, asks questions, and applies feedback. * Customer Orientation - Remains courteous and solution-focused, even when facing challenging client interactions.

Employee ownership is at the heart of Synergy. Every team member is more than just an employee - they're an owner, a contributor, and a driver of our collective success. This shared commitment fuels our innovation, strengthens our collaboration, and empowers us to deliver exceptional solutions to our clients. When we each have a stake in the outcome, we bring our best to every challenge-and that's the power of ownership at Synergy. Interested in learning more? We are searching for a Syracuse, NY-based Enterprise Client Manager who is passionate about technology and driven in helping companies discover their full potential. Our Enterprise Client Managers are a critical part of Synergy's success! Are you passionate about building lasting relationships and driving technology adoption in the education and public sector? This opportunity plays a pivotal role in transforming how K-12 schools, districts, and government entities leverage technology to achieve their goals. What You'll Do: Manage and nurture relationships with key enterprise clients in the K-12, E-rate, and SLED markets. Drive adoption of our technology platform across educational and public sector organizations, ensuring seamless integration and measurable impact. Collaborate with client leadership to develop and maintain annual technology roadmaps that align with educational objectives, compliance requirements, and funding cycles (including E-rate). Identify and pursue new opportunities and projects that add value for schools, districts, and government agencies. Guide clients through budgeting for technology investments, maximizing E-rate and other funding sources for cost-effective solutions. Oversee hardware and software asset management, including lifecycle, licensing, and compliance. Conduct regular business reviews and annual executive exchanges to assess performance, demonstrate ROI, and set strategic goals. Develop and present compelling proposals tailored to the unique needs of K-12 and SLED clients. Stay informed about market trends, funding programs, and competitor offerings in the education and public sector technology space. Achieve and exceed sales targets by leveraging your expertise and relationships in the SLED market. What You Bring: Bachelor's degree in business, Information Technology, or a related field, or equivalent work experience. Minimum six years of client management experience, preferably within a Managed Service Provider (MSP) or IT services environment. Proven track record working with K-12 technology, E-rate funding, and SLED clients. Strong understanding of technology roadmaps, compliance, and the unique challenges of the education and public sector. Excellent communication, relationship-building, and problem-solving skills. Ability to manage multiple projects and clients simultaneously. Proficiency in CRM software and Microsoft Office Suite. Sales experience with a history of achieving and exceeding targets. Why Join Us? You'll be part of a collaborative, mission-driven team dedicated to delivering exceptional service and innovative solutions to the organizations that shape our communities. Synergy's Benefits: Employee Stock Ownership Plan Health, Vision, & Dental Insurances Supplemental Insurances 401(k) Flexible schedules Paid Time Off Paid Sick Leave Floating & Observed Holidays Volunteer Time HSA (Health Savings Account) Life insurance Mileage/Travel Reimbursements Cell Phone Reimbursement Certification & Training Reimbursements Dog friendly workplace! Ready to make a difference in education and public service? Apply today and help us empower the next generation through technology!

$80,000 - $85,000 a year Client Services EngineerNEW YORK, NEW YORK /CLIENT SERVICES /PERMANENT/ ON-SITE The Client Services Engineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems. Responsibilities·Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems.·Maintain systems, install new equipment, and make modifications to client infrastructure as requested.·Able to troubleshoot mobile devices (setup, email and security tokens).·Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Active Directory, MS Exchange, O365, MDM, SharePoint and DNS.·Evaluate client's operational efficiency of different IT systems and recommend improvements.·Manage ticket queue by manually documenting, tracking, and monitoring problems while ensuring all tickets are responded to and closed in a timely manner.·Interact with RFA clients using clear and concise communication in order to facilitate ticket status updates and product availabilities.·Manage MS Exchange environments and Active Directory (e.g., add, delete, change) as needed and keep up-to-date.·Effectively demonstrate a sense of urgency while acting in a professional, calm manner and manage appropriate and realistic expectations to ensure overall client.·Leverage critical thinking skills to evaluate all possible solutions and use appropriate judgement to apply most effective resolution methodology. Qualifications·Bachelor's degree in Computer Science, Information Technology, or equivalent level of hands-on experience.·4-7 years of related IT experience in an enterprise or server based environment.·Must have 3+ years of recent systems maintenance and end user technical support experience.·Financial services industry and MSP experience preferred.·Excellent desktop and server troubleshooting skills.·Strong hands-on experience in Windows Server, MS Exchange/365, Active Sync, Active Directory, LAN/WAN, MDM and Microsoft Office Suite·Knowledge of VMware, Citrix, MDM (Mobile Device Management), Disaster Recovery, Cisco, SAN (e.g., EMC, Equallogic), and Cyber Security (e.g., IPS, IDS).·Impeccable verbal/written communication.·Exhibit a high-level of professionalism and sound judgement.·Experience with ConnectWise or similar ticketing system preferred. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Project Manager II to join our team. A Low Voltage Project Manager oversees the planning and installation of low voltage systems. These systems typically include network infrastructure, telephony, VoIP, closed-circuit television (CCTV), access control, alarm systems, public address, and premise wiring. **Responsibilities** + Project Management: Lead and manage low voltage installation projects from initiation to completion. + Develop detailed project plans, schedules, and budgets, ensuring adherence to timelines and financial constraints. + Team Coordination: Collaborate closely with other project managers and internal teams to ensure alignment and efficient project execution. + Resource Management: Predict and manage resources effectively. Prepare budgets based on the scope of work and resource requirements. + Cost and Time Management: Monitor project costs to meet budget and track progress. + Vendor and Subcontractor Coordination: Coordinate with cross-functional teams, subcontractors, and vendors to ensure smooth project execution. + Tools: Smart Sheet and Blue Beam experience preferred. **Skills & Qualifications** + **_Experience with Low voltage cabling is required_** + 40% Travel is required + 3+ years of project management experience, preferably for an IT company preferred + Read and navigate Blueprints + Willing to access / use lifts. + Ability to "walk" a Distribution Center at least once a quarter. (1.2Mil Sq. Ft. buildings) + Project Management Professional (PMP) certification preferred + Intermediate level of proficiency with MS Project, Excel, Visio, and PowerPoint with experience presenting to stakeholders and / or Senior Leadership. + Exemplary oral and written communication skills + Build relationships at all levels and work in a team atmosphere **Wage Range** **:** The annual starting salary for this position is between $ **75,000 - $110,000** annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

We are looking for a motivated technical professional to join our team as a Deskside Support Technician! This person is primarily responsible for providing desk side and phone support to the staff and administration in a college environment. Salary: $40,000-$45,000 RESPONSIBILITIES: * Provide hands-on technical support to all staff and administrators * Monitor and follow up calls in ticketing queue * Provide support for hardware/software issues in-person * Diagnose and resolve A/V equipment issues on-site * Follow up to closed tickets to ensure customer satisfaction * Provide resolution and assistance to issues related to the network migration * Conduct tests and evaluations of A/V equipment to ensure functionality and performance * Network access troubleshooting and repair including Wireless * Confirm printer access * Confirm shared storage access * Confirm application access * Provide resolution and assistance to standard supported applications: MS Office 365, Browser programs, Antivirus and other supported proprietary applications and systems * Log and update all calls into Ticketing System * Focus on Customer Satisfaction * Ability to establish, nurture, and maintain a strong interpersonal relationship with end-users * Ability to overcome situations where the end-user may be nervous, unhappy or angry QUALIFICATIONS: * A+ certification * 1-2 years' experience in hardware and software support * Dell / Lenovo certifications * Industry recognized Help Desk Certification and/or help desk environment experience A PLUS * Excellent customer service skills * Excellent verbal and written communication skills * Ability to work independently and as part of a team * Strong knowledge of Windows operating systems: Windows 10 & 11 * Ability to troubleshoot hardware and software problems

Hourly Rate: $21/hour The primary responsibilities of this person are performing testing for EPIC EMR on existing workstations, installing, and integrating workstations and peripherals onsite at various office locations of a large healthcare client organization. Applicants should be versed in workstation imaging, as well as hardware/software installation, configuration, and troubleshooting. They should also possess excellent interpersonal, customer service, and organizational skills. Applicants should have a valid drivers' license and a car you can use on a daily basis. You should be able to travel daily to assignments throughout Long Island, five Boroughs, and Westchester County. We reimburse for mileage, as well as approved technical certifications. RESPONSIBILITIES: * Travel and transportation of hardware on Long Island, five boroughs, and Westchester County * Perform EPIC testing to validate device readiness for application Go-Live * Install new workstations using SOP imaging and deployment process if needed. * Install new peripherals (printers, document scanners, badge readers, signature pads, barcode scanners, and webcams) and related drivers if needed. * Integrate new workstations into the network environment. * Test and troubleshoot functionality of workstation hardware/software. * Provide documentation including client sign off, inventory information and post support resolution. * Support project Go-Live activities at client sites, may require schedule modifications QUALIFICATIONS: Required: * Ability to troubleshoot hardware and software problems. * Understanding of wireless devices, and the process of integrating them onto a network * Excellent customer service skills * Excellent verbal and written communication skills * Excellent organizational and time management skills * Ability to work independently and as part of a team. Preferred: * 1-2 years of experience in hardware and software installation/integration * CompTIA A+ certification

Salary: $70,000-$80,000 We are currently looking for a System Engineer ("SE") to join our team! The SE to perform an integral role for a large-scale, logistically complex technology refresh program for a large K-12 client. The selected SE will be responsible for equipment configuration, and integration of network infrastructure wireless equipment, and Access Control for a large K-12 client. Depending upon assignments, travel throughout Long Island and the five boroughs of NYC is to be expected. RESPONSIBILITIES * Overall success of the technical services assigned to them under the program. * Configuration of Meraki and Cisco Network and Wireless gear * Complete integration of Cisco and Meraki Network and Wireless gear * Integration of Access Control systems as required * Troubleshooting network and wireless issues * Compliance with Program's technical standards. * Completing all Program defined deliverables in a timely manner * Identify and communicate issues in a timely manner * Clear concise communication with both the client and home office * Work with PMO to complete all project deliverables QUALIFICATIONS * 2 to 3 years' experience in implementing Cisco and Meraki gear * Technical skills in the area of Networking and Wireless technologies * Ability to quickly get up to speed on contractual requirements and standards * Solid aptitude across Microsoft Office Suite - especially Word, Excel, Visio and PowerPoint * Strong communication and conflict resolution skills * Strong customer service skills * Excellent attention to detail * Must be willing to work 2nd shift hours (2:00 PM to 10:00 PM) at client sites through NYC on a regular basis (potentially daily for several months). 2nd Shift will rotate to normal business hours in the summer months when schools are closed. * Proficient in English * Qualified candidates should possess the following technical skills: o A minimum of 2 to 3 years' experience in LAN/WAN environments with responsibility for maintaining network services, security & administration o Manage and maintain Cisco ASA and Cisco Secure Firewall 3105/3110 o Cisco Infrastructure and Meraki Wireless experience/knowledge o A thorough understanding of network infrastructure and protocols (e.g. TCP/IP, IPX, AppleTalk) o Expertise in firewall security (NAT, IPSEC, SD-WAN, routing protocols (EIGRP, BGP, OSPF), and cloud security solutions. o Knowledge of VLAN structures and configuration backup o One major network certification (CCNA, CCNP.) a plus o General knowledge of content delivery engines and proxy servers o Video Surveillance systems - Genetec a PLUS o Desktop OS, NOS and application support experience o Most of the work is based in the 5 boroughs, however applicants must be willing to Hauppauge Long Island as required. The position is based in Hauppauge, LI and will require daily travel into the five boroughs of New York City. Candidates must have access to an automobile they can use for work daily.