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Become A Customer Account Manager

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Working As A Customer Account Manager

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $88,000

    Average Salary

What Does A Customer Account Manager Do At Raytheon

* CAMs must be able to:
* Identify solutions to complex HW maintenance renewals&professional services procurements that require the regular use of ingenuity and innovation
* Ensure solutions are consistent with organization objectives
* Receive and process CMS user requests
* Assist customers in product selection and licensing issues, working with the vendors and suppliers
* Responsible for account budgets, projections and expenditure accountability
* Accuracy of budgets is crucial in order for CAM Manager to accurately staff, train, and rotate personnel for growth opportunities
* Responsible for accuracy of the tracking and management of all project assets
* Demonstrate full understanding and operation of the CMS tools suite Demonstrate accurate usage of the checkbook register and projection tools
* Prepare packages for shipment via commercial air carrier or classified courier, as required

What Does A Customer Account Manager Do At Arona Corporation Dba Aaron's Sales and Lease

* Immediate contact of all customers who have not renewed their lease agreement(s) Maintain updated accurate customer information Help support the overall needs of the store by assisting other associates and acting as key holder in the General Manager s absence Monitor customer payment history and habits and make recommendations to support the customer to ownership Collect money and obtain customer signatures on lease agreements Other tasks as assigned by management As a Customer Accounts Manager at Aaron s, you will have access to a comprehensive benefits package that includes: Paid time off including vacation days, sick pay and holidays Medical, Dental, Vision, 401k, paid Life Insurance, paid Long Term Disability, etc.
* Bonus & commission opportunities Five day work week, Sundays always off! Ongoing training and development Business Casual Dress Rapid advancement opportunities! All Customer Accounts Managers must have a satisfactory MVR (driving record), D
* O.T. physical/certification in states that require it, a valid Driver s License and comply with the Aaron s Driver Qualification Policy.
* All Customer Account Managers must pass a drug screening and criminal background investigation.
* A job performance reference check is also required

What Does A Customer Account Manager Do At Amgen

* 1. Execute POA and accurately capture field activity within sales reporting systems 2.
* Effectively deliver Brand specific messages 3.
* Develop and implement account specific business plans 4.
* Analyze sales trends, and interpret customer performance 5.
* Participate in training as required 6.
* Adhere to all compliance rules and regulations Basic Qualifications Doctorate degree & 2 years of sales experience, OR Master---s degree & 6 years of sales experience, OR Bachelor---s degree & 8 years of sales experience, OR Associate---s degree & 10 years of sales experience Preferred Qualifications Advanced degree, e.g.
* MBA, MPH Corporate Account or District Manager experience preferred Candidates should possess the ability to develop, implement and coordinate strategic initiatives with cross functional Business Units to successfully enable access and demand creation in key accounts.
* Corporate Accounts, Reimbursement, Quality and Value experience Candidates should demonstrate excellent communication and presentation skills to senior level management, have acquired a proven track record of access creation in managed markets Negotiation skills and analytical skills/business acumen (especially in the area of resource allocation) Ability to analyze and interpret and understand customer needs successfully navigate through the healthcare environment Possess a working knowledge of geography and possess existing relationships with key organized customers Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability

What Does A Customer Account Manager Do At Acton Mobile

* Write, track and follow up on existing quotes
* Serve as the overall coordinator between the customer and branch.
* Maintain all prospective customer data in the Acton’s CRM Database and use the information contained there as the sole source for prospective customers and interactions.
* This position requires a large volume of outbound, cold calls on a daily basis.
* Revenue quotas are met as assigned.
* Prepare and submit activity reports and forecasts

What Does A Customer Account Manager Do At Aaron's

* Personally support every customer to Own it.
* Manage the collections process Counsel customers to gain timely lease/merchandise renewals Confirm customer identification, collect money and obtain customer signatures on lease agreements Contact customers who have not renewed merchandise agreements Monitor customer payment history and habits and make recommendations to support the customer to ownership Customer Care and Service Maintain customer contact over the phone and through home visits Update customer information and maintain accuracy Store Operations Achieve monthly account goals Review and close lease agreements with customers Act as key holder as necessary Other duties Facilitate returns in collaboration with store manager Clean and certify merchandise in the cleaning station for all merchandise personally returned Additional responsibilities as assigned by management Candidates must pass a drug screen and background check. (Due to the nature of employer's business, company policy requires that candidates having criminal background will not be considered for employment

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Customer Account Manager Jobs

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Help others decide if this is a good career for them

Average Length of Employment
Account Officer 3.0 years
Account Supervisor 2.9 years
Account Manager 2.8 years
Top Careers Before Customer Account Manager
Manager 6.1%
Cashier 3.9%
Teller 2.9%
Supervisor 2.2%
Top Careers After Customer Account Manager
Manager 4.4%
Owner 2.6%
Teller 2.3%

Do you work as a Customer Account Manager?

Customer Account Manager Demographics

Gender

Male

56.7%

Female

41.2%

Unknown

2.1%
Ethnicity

White

62.0%

Hispanic or Latino

15.7%

Black or African American

12.4%

Asian

6.7%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

58.9%

French

14.0%

Portuguese

4.7%

German

3.7%

Chinese

2.8%

Italian

2.8%

Carrier

1.9%

Tagalog

1.9%

Thai

1.9%

Russian

0.9%

Vietnamese

0.9%

Marathi

0.9%

Cree

0.9%

Greek

0.9%

Slovak

0.9%

Dakota

0.9%

Korean

0.9%
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Customer Account Manager Education

Schools

University of Phoenix

31.1%

Strayer University

5.9%

Kaplan University

5.0%

Pennsylvania State University

4.2%

Wichita State University

4.2%

Towson University

4.2%

Temple University

3.8%

University of Memphis

3.8%

Brigham Young University

3.4%

University of North Texas

3.4%

George Washington University

3.4%

Southern New Hampshire University

3.4%

Liberty University

3.4%

Utah State University

3.4%

East Carolina University

2.9%

Michigan State University

2.9%

Ashford University

2.9%

Ohio State University

2.9%

Walden University

2.9%

Purdue University

2.9%
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Majors

Business

41.9%

Marketing

6.4%

Communication

5.4%

Criminal Justice

5.3%

Management

4.9%

Accounting

4.9%

Psychology

4.4%

General Studies

3.5%

Finance

3.3%

Computer Science

2.5%

Human Resources Management

2.3%

English

2.2%

Education

2.1%

Kinesiology

1.7%

Computer Information Systems

1.7%

Political Science

1.6%

Health Care Administration

1.6%

Sociology

1.5%

Liberal Arts

1.4%

Project Management

1.3%
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Degrees

Bachelors

41.6%

Other

28.0%

Masters

13.8%

Associate

11.4%

Certificate

3.7%

Diploma

0.7%

Doctorate

0.6%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Customer Account Manager Salaries

Job Title Company Location Start Date Salary
Principal Customer Account Manager Shell Global Solutions (Us) Inc. Houston, TX Jun 29, 2012 $209,400
Senior Customer Account Manager Tomtom North America, Inc. San Jose, CA Oct 16, 2014 $120,806
Senior Customer Account Manager Tomtom North America, Inc. Redwood City, CA Oct 17, 2011 $100,000
Customer Account Manager Clickfox, Inc. Atlanta, GA Feb 07, 2011 $92,310 -
$95,310
Customer Account Manager Clickfox, Inc. Atlanta, GA Feb 11, 2011 $92,310 -
$95,310
Customer Account Manager Jet Aviation St. Louis, Inc. Cahokia, IL Sep 02, 2011 $91,112
Manager, Customer Asset Controls CHEP USA Orlando, FL Oct 01, 2011 $90,000
Senior Customer Account Manager New Skies Satellites, Inc. Washington, DC Dec 19, 2009 $81,113
Customer Account Manager I Bilingual Sage Software, Inc. Lawrenceville, GA Oct 24, 2013 $70,533 -
$75,000
Senior Customer Account Manager Mt2 Network New York, NY Aug 29, 2013 $65,000

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AVERAGE SALARY FOR A Customer Account Manager

Average Yearly Salary
$88,000
View Detailed Salary Report
$53,000
Min 10%
$88,000
Median 50%
$88,000
Median 50%
$88,000
Median 50%
$88,000
Median 50%
$88,000
Median 50%
$88,000
Median 50%
$88,000
Median 50%
$146,000
Max 90%
Best Paying Company
Avalara
Highest Paying City
Kenner, LA
Highest Paying State
Louisiana
Avg Experience Level
2.5 years
How much does a Customer Account Manager make at top companies?
The national average salary for a Customer Account Manager in the United States is $88,901 per year or $43 per hour. Those in the bottom 10 percent make under $53,000 a year, and the top 10 percent make over $146,000.

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Top Skills for A Customer Account Manager

  1. Customer Service
  2. New Accounts
  3. Lease Agreements
You can check out examples of real life uses of top skills on resumes here:
  • Developed processes to provide excellent customer service skills and telephone etiquette in interpreting and resolving customer-related issues and complaints.
  • Developed strong relationships with established accounts while acquiring new accounts.
  • Confirm customer identification, collect money and obtain customers signature on lease agreements CAM is second up on this process.
  • Monitored and analyzed the overall quality of both inbound and outbound telephone calls regarding customer service representatives.
  • Redefined implementation process, support process, and account management process to better accommodate the fast-growing customer base.

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Top 10 Best States for Customer Account Managers

  1. New York
  2. District of Columbia
  3. Alaska
  4. Massachusetts
  5. Connecticut
  6. Rhode Island
  7. Washington
  8. Colorado
  9. Pennsylvania
  10. Minnesota
  • (1,809 jobs)
  • (226 jobs)
  • (49 jobs)
  • (992 jobs)
  • (314 jobs)
  • (88 jobs)
  • (748 jobs)
  • (682 jobs)
  • (1,022 jobs)
  • (537 jobs)

Top Customer Account Manager Employers

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