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Best customer account manager certifications
The best certifications for a customer account manager are Certified Management Accountant (CMA), Certified Pharmacy Technician (CPhT), and IT Information Library Foundations Certification (ITIL).
Customer account manager certifications demonstrate your competency as a customer account manager to employers. However, not all customer account manager certifications provide the same value.
Below is a list of the best customer account manager certifications. Obtaining a customer account manager certification will give you a leg up when you apply for jobs and increase your potential salary.
5 best certifications for customer account managers
| Rank | Customer account manager certification | Organization |
|---|---|---|
| 1 | Certified Management Accountant (CMA) | IMA |
| 2 | Certified Pharmacy Technician (CPhT) | PTCB |
| 3 | IT Information Library Foundations Certification (ITIL) | Zavata |
| 4 | Certified Sales Professional (CSP) | MRERF |
| 5 | Project Management Professional (PMP) | PMI |
5 best customer account manager certifications
1. Certified Management Accountant (CMA)
The CMA (Certified Management Accountant) is the advanced professional certification specifically designed to measure the accounting and financial management skills that drive business performance.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
2. Certified Pharmacy Technician (CPhT)
PTCB's pharmacy technician certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Certification is achieved by meeting specific eligibility requirements and earning a passing score on the Pharmacy Technician Certification Exam (PTCE). The PTCB certification program is accredited by the National Commission for Certifying Agencies (NCCA).
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
3. IT Information Library Foundations Certification (ITIL)
The ITIL Foundations Certification course is designed for all IT service and support staff members. Whether you are just adopting ITIL or are working on continuous service improvement, you will gain a fundamental understanding of how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs. Course Benefits: 1) Gain an understanding of the ITIL framework and its relationship with the 10 foundational processes and Service Desk function, 2) Learn how ITIL processes can be utilized in any size organization, 3) Promote a common vision and language within the IT infrastructure.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? No
4. Certified Sales Professional (CSP)
The Certified Sales Professional (CSP) program gives a thorough understanding of consultative selling. From business creation to improved time and territory management; goal-setting to prospecting, and everything in between, attendees return to the territory with a renewed enthusiasm for selling.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
5. Project Management Professional (PMP)
The PMP designation following your name tells current and potential employers that you have demonstrated a solid foundation of knowledge from which you can competently practice project management.To be eligible for a PMP Credential, you must first meet specific educational and project management experience requirements and agree to adhere to a code of professional conduct. The final step to becoming a PMP is passing a rigorous multiple-choice examination designed to objectively assess and measure your ability to apply project management knowledge in the following six domains: initiating the project, planning the project, executing the project, monitoring and controlling the project, closing the project, and professional and social responsibility. This computer-based examination is administered globally with translation aids in 10 languages.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
What is the best certification for a customer account manager?
The best customer account manager certification is Certified Management Accountant (CMA). The Certified Management Accountant (CMA) is awarded by the The Association of Accountants and Financial Professionals in Business. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this customer account manager certification:
- To become a certified Certified Management Accountant (CMA), you need to pass the exam.
- This certificate requires more than two years of work experience.
- Renew certification every 1 year.
What are some of the most in-demand certifications for customer account managers?
The most in-demand customer account manager certification is Project Management Professional based on all active job postings. Having this customer account manager certification will give you access to more customer account manager jobs with higher salaries.
The most common combination of customer account manager certifications include: Certified Management Accountant (CMA), Certified Pharmacy Technician (CPhT), and IT Information Library Foundations Certification (ITIL).
Online courses for customer account managers to earn certifications
1. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
2. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
3. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
4. Customer Service
How to Approach New Customers and Maintain Existing Ones...
5. Start Improving Customer Service
Creating a Customer Service advantage in Your department or business through communication and Customer Management...
6. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
7. Customer Service Training: Dealing with Difficult Customers
Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...
8. Customer Service: 6 Keys To Exceptional Customer Service
Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...
9. Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!...
10. The Customer: Build a Customer Service Strategy (BITE SIZE)
For you and your team to be successful in providing great customer service, start by putting your customer first...
11. Customer Experience Management (CX): MASTERCLASS 2023
#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C...
12. Customer Service Fundamentals: Putting People First
Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...
13. Essential Customer Success
The definitive Customer Success Management course. Practical resources for professional Customer Success Managers...
14. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
15. Customer Retention: Maximise Your Profits
How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...
16. Dealing With Angry Customers
Skills and Techniques for Handling Most Customer Situations...
17. Customer Success Manager (CSM) Elite
Accelerate your Customer Success career with actionable strategies you can implement immediately...
18. Customer Experience Management Blueprint
Learn How To Create A Profitable and Cost-Effective Customer Experience Strategy with These Practical Tools and Lectures...
19. The Customer: Develop Customer Centric Metrics (BITE SIZE)
To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully...
20. The Customer: How to Manage Customer Feedback (BITE SIZE)
Create an environment that welcomes customer feedback. Educate your team on how to handle feedback and use it to improve...