Customer account manager demographics and statistics in the US
Customer account manager demographics research summary. Zippia estimates customer account manager demographics and statistics in the United States by using a database of 30 million profiles. Our customer account manager estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about customer account managers after extensive research and analysis:
- There are over 5,291 customer account managers currently employed in the United States.
- 40.6% of all customer account managers are women, while 59.4% are men.
- The average customer account manager age is 47 years old.
- The most common ethnicity of customer account managers is White (60.6%), followed by Hispanic or Latino (17.7%), Black or African American (10.9%) and Asian (5.3%).
- Customer account managers are most in-demand in New York, NY.
- The technology industry is the highest-paying for customer account managers.
- 8% of all customer account managers are LGBT.
On this page
Customer account manager demographics by:
Customer account manager gender statistics
40.6% of customer account managers are women and 59.4% of customer account managers are men.
- Male, 59.4%
- Female, 40.6%
Customer account manager gender ratio
| Gender | Percentages |
|---|---|
| Male | 59.4% |
| Female | 40.6% |
Customer account manager gender pay gap
Women earn 89¢ for every $1 earned by men
Male income
$53,402
Female income
$47,430
Customer account manager gender ratio over time
This data breaks down the percentage of men and women in customer account manager positions over time. Currently, 40.6% of customer account managers are female.
Customer account manager gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 65.68% | 34.32% |
| 2011 | 64.81% | 35.19% |
| 2012 | 66.86% | 33.14% |
| 2013 | 67.01% | 32.99% |
| 2014 | 66.41% | 33.59% |
| 2015 | 66.60% | 33.40% |
| 2016 | 68.05% | 31.95% |
| 2017 | 66.54% | 33.46% |
| 2018 | 64.98% | 35.02% |
| 2019 | 60.32% | 39.68% |
| 2020 | 58.30% | 41.70% |
| 2021 | 59.37% | 40.63% |
Customer account manager related jobs gender ratio
We compared customer account managers with similar job titles to see how gender ratios vary. As you can see, chief order dispatcher and chief service observer have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Office Manager/Receptionist | 7% | 93% |
| Billing Office Manager | 8% | 92% |
| Office Manager/Office Coordinator | 9% | 91% |
| Customer Account Manager | 59% | 41% |
| Chief Load Dispatcher | 90% | 10% |
| Chief Service Observer | 91% | 9% |
| Chief Order Dispatcher | 93% | 8% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer account manager demographics by race
The most common ethnicity among customer account managers is White, which makes up 60.6% of all customer account managers. Comparatively, 17.7% of customer account managers are Hispanic or Latino and 10.9% of customer account managers are Black or African American.
- White, 60.6%
- Hispanic or Latino, 17.7%
- Black or African American, 10.9%
- Asian, 5.3%
- Unknown, 4.7%
- American Indian and Alaska Native, 0.8%
Customer account manager race
| Customer account manager race | Percentages |
|---|---|
| White | 60.6% |
| Hispanic or Latino | 17.7% |
| Black or African American | 10.9% |
| Asian | 5.3% |
| Unknown | 4.7% |
| American Indian and Alaska Native | 0.8% |
Customer account manager race and ethnicity over time
See how customer account manager racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer account manager race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 66.54% | 12.09% | 4.58% | 14.66% |
| 2011 | 65.74% | 12.85% | 4.50% | 14.60% |
| 2012 | 64.76% | 13.16% | 4.70% | 14.95% |
| 2013 | 65.41% | 12.63% | 4.96% | 14.81% |
| 2014 | 65.25% | 12.44% | 4.50% | 15.44% |
| 2015 | 64.44% | 12.51% | 4.99% | 15.61% |
| 2016 | 63.54% | 12.77% | 5.11% | 16.06% |
| 2017 | 63.71% | 11.92% | 5.45% | 16.22% |
| 2018 | 64.34% | 11.42% | 5.57% | 15.96% |
| 2019 | 64.86% | 10.75% | 5.05% | 16.74% |
| 2020 | 62.48% | 10.97% | 5.20% | 16.36% |
| 2021 | 60.63% | 10.95% | 5.33% | 17.71% |
Customer account manager wage gap by race
According to our data, asian customer account managers have the highest average salary compared to other ethnicities. Black or african american customer account managers have the lowest average salary at $51,946.
| Ethnicity | Salary |
|---|---|
| Unknown | $53,680 |
| White | $53,359 |
| Black or African American | $51,946 |
| Asian | $54,216 |
| Hispanic or Latino | $53,836 |
Average customer account manager age
See how the average age of customer account managers varies based on ethnicity and gender.
Male
Female
Customer account manager age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 48 | 49 |
| Unknown | 43 | 47 |
| Asian | 45.5 | 45.5 |
| Hispanic or Latino | 42 | 44 |
| White | 46 | 50 |
| American Indian and Alaska Native | 50.5 | 47.5 |
Customer account manager age breakdown
The average age of customer account managers is 40+ years years old, representing 72% of the customer account manager population.
Customer account manager age breakdown
| Customer Account Manager Years | Percentages |
|---|---|
| 40+ years | 72% |
| 30-40 years | 22% |
| 20-30 years | 6% |
Customer account manager educational attainment
The most common degree for customer account managers is bachelor's degree, with 56% of customer account managers earning that degree. The second and third most common degree levels are associate degree degree at 18% and associate degree degree at 15%.
- Bachelor's, 56%
- Associate, 18%
- High School Diploma, 15%
- Master's, 6%
- Other Degrees, 5%
Customer account managers by degree level
| Customer account manager degree | Percentages |
|---|---|
| Bachelor's | 56% |
| Associate | 18% |
| High School Diploma | 15% |
| Master's | 6% |
| Other Degrees | 5% |
Customer account manager jobs you might like
Customer account manager wage gap by degree level
According to the data, customer account managers with a Doctorate degree earn more than those without, at $70,116 annually. With a Master's degree, customer account managers earn a median annual income of $64,492 compared to $55,513 for customer account managers with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $64,492 |
| High School Diploma or Less | $45,489 |
| Bachelor's Degree | $55,513 |
| Doctorate Degree | $70,116 |
| Some College/ Associate Degree | $47,451 |
Customer account manager employment statistics
Most customer account managers work for a private in the technology industry.
Company size where customer account managers work
Below, you can see the size of companies where customer account managers work.
Customer account manager jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 11% |
| 100 - 500 employees | 14% |
| 500 - 1,000 employees | 7% |
| 1,000 - 10,000 employees | 27% |
| > 10,000 employees | 37% |
Customer account manager jobs by company type
Employees with the customer account manager job title have their preferences when it comes to working for a company. For instance, most customer account managers prefer to work at private companies over public companies.
Customer account manager jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 43% |
| Private | 54% |
| Government | 1% |
Customer account manager jobs by industry
The most common industries for customer account managers are technology, manufacturing and finance.
Customer account manager industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 18% |
| Technology | 17% |
| Manufacturing | 11% |
| Finance | 9% |
| Telecommunication | 7% |
| Transportation | 6% |
| Retail | 5% |
| Professional | 4% |
| Media | 3% |
| Health Care | 3% |
| Start-up | 3% |
| Internet | 2% |
| Energy | 2% |
| Education | 2% |
| Pharmaceutical | 1% |
| Hospitality | 1% |
| Government | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Construction | 1% |
| Agriculture | 1% |
| Non Profits | 1% |
| Insurance | 1% |
Customer account manager turnover and employment statistics
Customer account manager unemployment rate over time
The unemployment rate for customer account managers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer account manager unemployment rate by year
| Year | Customer account manager unemployment rate |
|---|---|
| 2010 | 6.58% |
| 2011 | 6.53% |
| 2012 | 5.43% |
| 2013 | 4.46% |
| 2014 | 3.39% |
| 2015 | 2.68% |
| 2016 | 2.53% |
| 2017 | 2.43% |
| 2018 | 1.88% |
| 2019 | 1.71% |
| 2020 | 2.89% |
| 2021 | 3.70% |
Average customer account manager tenure
The average customer account manager stays at their job for 1-2 years, based on the 5,475 customer account managers resumes in Zippia's database.
Customer account manager tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 20% |
| 1-2 years | 38% |
| 3-4 years | 16% |
| 5-7 years | 15% |
| 8-10 years | 5% |
| 11+ years | 6% |
Customer account manager LGBT ratio compared to similar jobs
Review the percent of customer account managers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Emergency Dispatch Operator | 6.75% | 48,634 |
| Accounting Technician | 6.76% | 39,972 |
| Assistant Executive Director | 7.79% | 92,321 |
| Customer Account Manager | 8.06% | - |
| Collection Analyst | 8.49% | 28,967 |
| Postal Clerk | 8.68% | 93,101 |
| Loan Coordinator | 9.31% | 24,765 |
Similar customer account manager jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Emergency Dispatch Operator | 6.75% | 48,634 |
| Accounting Technician | 6.76% | 39,972 |
| Assistant Executive Director | 7.79% | 92,321 |
| Collection Analyst | 8.49% | 28,967 |
| Postal Clerk | 8.68% | 93,101 |
| Loan Coordinator | 9.31% | 24,765 |
Foreign languages spoken by customer account managers
The most common foreign language among customer account managers is Spanish at 64.8%. The second-most popular foreign language spoken is French at 10.3% and Portuguese is the third-most popular at 5.5%.
- Spanish, 64.8%
- French, 10.3%
- Portuguese, 5.5%
- German, 4.1%
- Italian, 2.8%
- Other, 12.5%
Customer account manager languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 64.8% |
| French | 10.3% |
| Portuguese | 5.5% |
| German | 4.1% |
| Italian | 2.8% |
| Other | 12.5% |
