Customer account manager jobs near me - 1,431 jobs

Field Materials is the leading AI platform to control and verify spending for the construction industry. Founded by serial entrepreneurs with exits to Fortune 500 companies (including Paypal), Field Materials has partnered with prominent VC funds in Silicon Valley to build a world class team with a bold vision to become the commerce and financial technology backbone of construction. This is a unique opportunity to join at the ground level an industry transforming company. Our company is the people we hire. We aspire to build a team of smart, high-caliber players that inspire each other to excel yet are not afraid to leave egos behind, roll up their sleeves and fix what doesn't work. We don't believe in micromanagement and trust our team to take full ownership of their responsibilities. We believe in transparency as a way to build trust, break communication barriers, and align towards a common goal. Finally, we want our people to stay and grow with the company and the only way to achieve this is by providing them with above-market-rate compensation, premier benefits, and generous stock options. We're looking for a Customer Success Manager to join our 50-person team. It will be an amazing opportunity to develop a customer success playbook and work closely with serial entrepreneur founders. This position has a big upside for promotion downstream. Key Responsibilities Manage 8-10 concurrent customer implementations. Collaborate with internal teams to ensure delivery milestones are met and client feedback is incorporated. Serve as a trusted advisor to customers, translating business processes into optimized Field Materials workflows. Contribute to continuous improvement of implementation processes by identifying patterns, gaps, and scalable best practices. About you You're excited about startups, software, and AI You enjoy tinkering with software, hacking, and debugging software issues You have great interpersonal and writing skills You have empathy for customers and you are a good listener You like to teach, coach, and consult What we look for 5+ years of relevant experience in software Customer Success, IT professional services, and/or software sales engineering. Alternatively, experience working at a self-performing General Contractor or specialty subcontractor as a project or purchasing manager. Good understanding of general ledger principles in accounting Understanding of computer networking and security principles Strong understanding of project accounting workflows. Proven track record managing and growing a portfolio of customer accounts with high NPS and low churn metrics Ability to communicate customer requests and product issues to engineers Benefits Flexible time off 401k with match Equity awards Medical, dental, and vision insurance for you and your family Gym reimbursement Annual personal development fund Swanky new work laptop Regular offsites at fun locations #J-18808-Ljbffr

A forward-thinking software company in San Francisco is seeking a Customer Success Manager to enhance customer relationships and drive expansion. Responsibilities include managing customer onboarding, facilitating software use, and identifying growth opportunities. Ideal candidates have 4-6 years in customer success, particularly in the GovTech sector. This role provides competitive compensation and flexible working arrangements, promoting a healthy work-life balance. #J-18808-Ljbffr

A leading cybersecurity firm in San Francisco is looking for a Senior Customer Success Manager to guide customers in realizing the value of their purchases. This role involves direct interaction with customers and requires strong communication skills and a technical understanding of cybersecurity. Ideal candidates will have a background in customer-facing roles and a hands-on approach to improving customer satisfaction. This position offers a competitive salary and a flexible work environment. #J-18808-Ljbffr

Customer Success Manager - Patlytics, Inc. | RemoteOverview Patlytics, Inc. is the fastest-growing AI-native patent intelligence platform, transforming how intellectual property is protected and monetized at scale. Powered by advanced LLMs and generative AI engines custom-built for IP, Patlytics delivers citation-backed insights across the entire patent workflow-from invention disclosure through litigation-with unprecedented accuracy and speed. Backed by Google's Gradient Fund, Next47, and 8VC, with $21 million raised in just nine months, Patlytics is trusted by Fortune 500 companies and leading Am Law 100 firms including Google, Koch Industries, Xerox, Quinn Emanuel, and Foley & Lardner. This is a unique opportunity to join a rapidly expanding global company and help shape the future of AI-powered IP intelligence. Key Details Job Title: Customer Success Manager Employer: Patlytics, Inc. Location: Remote (San Francisco Bay Area, CA; global teams) Salary: Competitive Hours: Full-Time Contract Type: Permanent Role Overview As a Customer Success Manager, you'll own the post-sale customer lifecycle, ensuring clients achieve maximum value from the Patlytics platform. You'll lead onboarding, drive adoption, and build long-term relationships that lead to retention and expansion. You'll act as a trusted advisor, delivering strategic guidance and advocating internally for customer needs. Key Responsibilities Lead onboarding and training for new customers Develop success plans and monitor customer health metrics Drive adoption, retention, and expansion across accounts Serve as a trusted advisor to help customers achieve business objectives Collaborate with Product and Engineering teams to relay feedback and influence roadmap Identify upsell and cross-sell opportunities with Sales Manage renewals and mitigate churn risk through proactive engagement Eligibility Requirements Essential 3+ years in Customer Success or Account Management in SaaS Strong communication and relationship-building skills Ability to manage multiple accounts and prioritize effectively Familiarity with CRM tools (HubSpot, Salesforce) and customer success platforms Analytical mindset with ability to interpret usage data and drive insights Bonus Experience in a high-growth startup environment Knowledge of analytics or data-driven SaaS products Why Join Patlytics? Be part of a high-growth AI-native SaaS company backed by leading investors Work with Fortune 500 clients and top law firms Shape the future of AI-powered IP intelligence Join a global, diverse team where every voice contributes to innovation Competitive compensation and growth opportunities How to Apply Click here to Apply . Submit your CV and a cover letter highlighting your SaaS customer success experience, CRM proficiency, and ability to drive adoption and retention. #J-18808-Ljbffr

incident.io is the leading all-in-one platform for incident management. From small bugs to major outages, incident.io helps teams respond fast, reduce downtime, and improve every time something goes wrong. Since launching in 2021, we've helped 800 companies-including Netflix, Airbnb and Block-resolve over 250,000 incidents. Every month, more than 30,000 responders across Engineering, Product and Support use incident.io to fix things faster. We're a small team that cares deeply about pragmatism, quality, magic, and pace. We've raised $100M from Index Ventures, Insight Partners and Point Nine, alongside many angel investors who are founders and executives of world-class companies. The Team Our Customer Success organization is at the heart of incident.io. The team has an exceptional ability to understand customer challenges and deliver Incident Management solutions that truly resonate and make an impact. We believe in a customer‑led product approach, collaborating seamlessly with our Product team to uncover, understand and address the unique needs / challenges of each customer. Our mission and goals go beyond satisfaction-we strive to delight customers at every stage of their journey, building and fostering long‑term relationships built on trust, shared success, and mutual growth. The Enterprise CSM team work with some of the most iconic enterprise technology brands-Intercom, Etsy, Miro, HashiCorp and StubHub, to name a few-helping them unlock and realize the full value / potential of incident.io. They are the primary advocate and strategic partner for our largest and most impactful customers owning everything post‑sales, ensuring our customers feel heard, understood and consistently realize value from our platform and all of it's offerings. What you'll be doing: Leading seamless onboarding and integration for net‑new enterprise customers, ensuring a smooth transition to incident.io while delivering in‑depth training to maximize platform adoption and value. Building and maintaining strategic relationships with key stakeholders, acting as their primary point of contact and trusted advisor. You'll regularly engage with customers to understand their evolving needs and provide tailored, impactful solutions. Proactively addressing customer challenges and opportunities, delivering ongoing support to ensure satisfaction, retention, and continuous improvement while advocating for product enhancements where necessary. Identifying and driving expansion opportunities, including upsells and cross‑sells, by aligning our offerings with customer goals to deliver measurable value for both the customer and incident.io. Championing the customer voice internally by sharing actionable insights during Monthly Impact Review meetings and collaborating closely with Product, Engineering, Sales, and Marketing teams to drive alignment and success. What experience you need to be successful: Ample experience in Customer Success, Account Management, or a related role with enterprise SaaS customers, with a proven track record of driving adoption, retention, and growth in large, complex accounts. Exceptional relationship‑building and communication skills, with the ability to engage stakeholders at all levels. Experienced in partnering / collaborating with Product, Engineering, and Sales teams to align on customer needs, simplify technical details, debug issues, and identify opportunities. Strong problem‑solving and strategic thinking skills with a proactive approach to addressing customer challenges and delivering results making their experience with incident.io magic. Desire to work in a fast‑paced start‑up environment where things can be ambiguous and you need to operate with autonomy. What we offer: We're building a place where great people can do their best work-and that means looking after you and your family with benefits that support health and personal growth. Market leading private medical insurance Generous parental leave First Friday of the month off Generous annual leave/PTO allowance Competitive salary and equity Remote working and personal development budget Enhanced pension/401k #J-18808-Ljbffr

A cybersecurity firm is seeking a Customer Success Manager to ensure customer satisfaction and drive the adoption of its flagship product, NodeZero. The ideal candidate should have 3+ years of experience in a customer-facing role within a SaaS or cybersecurity environment, strong cybersecurity knowledge, and excellent communication skills. This position is fully remote and offers numerous perks, including competitive compensation and equity options. #J-18808-Ljbffr

We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market. 📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day. 💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste. 💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023. 💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity. About the role You'll transform grassroots enthusiasm into thriving team and enterprise accounts. This means owning the full customer lifecycle for a dynamic portfolio from fast-growing startups to large enterprises, ensuring every customer realizes the transformative value of AI-powered content creation. You'll be part architect, part educator, part detective-identifying expansion opportunities hidden in usage data, orchestrating seamless hand-offs with Sales, and designing programs that scale. This isn't your typical CSM role. You'll own customer health, gross retention, and net dollar retention, designing onboardings and training programs that create Gamma champions. You'll navigate complex stakeholder relationships, conduct executive business reviews that quantify impact, and partner with Sales to convert high-potential accounts. You'll also experiment with AI-powered workflows that make Customer Success itself more efficient while building playbooks and one-to-many programs that serve our growing base. Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most. What you'll do Own customer health, gross retention rate, and net dollar retention, focusing on preventing churn before it happens Design and lead onboardings and training programs for new customers, ensuring successful deployment, product adoption, and creating Gamma champions Create playbooks for common customer journeys and develop one‑to‑many programs that efficiently serve our growing customer base Navigate complex stakeholder relationships and conduct executive business reviews that quantify Gamma's impact on customer workflows Partner with Sales to convert high‑potential accounts and maintain ownership of the customer relationship post‑sale Channel customer feedback to Product and Design teams on features and use cases that unlock enterprise value What you'll bring 5+ years of B2B SaaS experience in Customer Success, Account Management, or similar customer‑facing roles with a strong track record or meeting or exceeding goals through strong program‑level execution Start‑up experience, preferably at PLG companies managing the transition from self‑serve to sales‑assisted Proven ability to manage both high‑touch strategic accounts and scaled customer programs Track record operating with resourcefulness and agility, using a strong growth mindset to learn and turn constraints into solutions-all while navigating the ambiguity inherent in high‑growth environments Data‑driven thinking with focus on impacting key metrics Comfortable discussing technical concepts like APIs and SSO with key stakeholders Active AI user who experiments with new tools and can articulate AI best practices to customers Ability to context‑switch between executive communications and hands‑on user training SQL knowledge or familiarity with data analysis (Nice to have) Background in design or design software (Nice to have) Track record of building CS operations from scratch (Nice to have) Compensation range Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above. If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people. We believe Gamma's storytelling platform will make people happier at work. Let's be real: no one likes building decks. And yet, they're a necessary part of work life. We're on a mission to free orgs from the drudgery of deck building, while dialing up the magic of storytelling and turning dread into delight. We care deeply about our customers' success. If we don't think they'll get real ROI from Gamma, we won't sell it to them. Customer success drives all of what we do - from our first interaction with them, to their umpteenth renewal. We aim to help our customers win the next pitch, land the compelling case, drive employee satisfaction, and let storytelling reign. Our tiny team has massive impact and reach 1 million 6 million AI images generated daily 1 trillion LLM tokens processed per month … all driven by customer value. Life at Gamma You get energy from small teams doing big things. You love when design, code, and storytelling overlap. You default to action, even when the answer isn't clear yet. You value details, but know when to ship and move on. You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn. You believe AI should amplify creativity, not replace it. You know kindness and intensity are not opposites. You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen. Who we are Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday. We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting. Here's a bit about what it's like to work here, from people on the inside: “quirky, inspiring, fun, a little wild in the best way” “You can have an idea and just run with it.” “Everyone's talented and humble - the mix keeps you sharp.” “We ship cool stuff, learn a ton, and laugh a lot doing it.” Meet the team We're a team of dreamers and doers building in beautiful San Francisco 🌉 We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you! #J-18808-Ljbffr

Who We Are MobileAction, an official partner of Apple, is the industry's premier SaaS mobile user acquisition platform. From the company's automated smart-bidding system that optimizes Apple Search Ads campaigns to competitive benchmarking for ASO, ad creatives, SDKs, and market intelligence, MobileAction's products enable its customers to make the right business decisions and unleash their company's true growth potential. Founded in 2013 and headquartered in San Francisco, MobileAction has 10+ offices worldwide and serves 1000+ SaaS clients. About the Role As a Customer Success Manager at MobileAction you will be responsible for a defined set of customers and will be accountable for driving the adoption, engagement, renewal, and growth of the MobileAction and SearchAds platforms. You will leverage digital tools to engage customers and understand their workflow, pain points, and how we can help to drive their business value. Our team members exhibit strong customer-facing skills, have an entrepreneurial spirit, remain calm under pressure, and thrive on driving results with our customers. You'll collaborate closely with our internal teams to support throughout the entire customer journey, from onboarding to ongoing training and beyond. Your passion for delivering exceptional customer service and deep understanding of our products' value will be the keys to driving growth for our clients. You'll identify new opportunities to maximize revenue and help our clients achieve their most ambitious goals. The ideal candidate will have great relationship building skills, prior experience in SaaS and specifically in the mobile industry, be analytical and detail-oriented, and most importantly, execute a consultative approach to addressing client needs. Success in role will be measured by key customer success metrics including customer churn, engagement, marketing spend, and renewals. What You'll Do Partner with customers to understand their business goals, competitive landscape, and build strategic engagements to demonstrate the value of our data and platforms. Passion to be a strategic expert on mobile insights, app store optimization, and much more. Partner with account managers and other team members to manage renewal conversations and discover new opportunities for upside. Drive overall customer satisfaction to expand customer engagement and increase the likelihood of retention and growth. Build up the client's confidence and overall adoption of our platform with digital tools and programs over time. Act as the internal voice of the customer and be able to liaise with multiple internal departments including product, marketing, and engineering. Preferred: Knowledge of Apple Search Ads, Mobile Campaign Management Platforms, Mobile App Marketing and AdTech Industry. What You'll Bring 2-3 years of experience in Customer Success, client-facing consulting, or analyst roles within B2B SaaS or Mobile App Marketing environments. Solid knowledge of Apple Search Ads and Google Ads ecosystems, including campaign setup and management. Strong presentation and communication skills, with a proven ability to build, manage, and nurture long-term customer relationships while handling multiple priorities. Knowledge of CRM tools (Hubspot), Product Analytics (Full Story, Mixpanel), and data analysis software (Microsoft Excel, Tableau, etc.). Very strong account management and relationship‑building skills. Ability to work effectively in a fully remote environment. Mobile Action is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age, or disability. #J-18808-Ljbffr

A leading AI data infrastructure firm is seeking a Strategic Customer Success Manager in San Francisco. In this role, you will partner with frontier AI model creators, ensuring their success through Prolific's offerings. The ideal candidate has over 6 years of strategic experience, strong business acumen, and a fundamental understanding of AI concepts. Enjoy a competitive salary and a collaborative work environment. #J-18808-Ljbffr

A leading AI solutions firm in Palo Alto is seeking a Solutions Architect to ensure customer success in AI observability initiatives. The role involves technical onboarding, providing expert guidance, and enhancing customer relationships to maximize value from the firm's innovative solutions. Ideal candidates have 5+ years in relevant fields and strong communication and project management skills. This position offers competitive compensation, a hybrid work model, and notable benefits. #J-18808-Ljbffr

A renowned tech firm seeks a Customer Success Manager to empower customers in utilizing their platform. The role involves driving engagement, maximizing adoption, and ensuring customer satisfaction. Candidates should have over three years of experience in Customer Success or Account Management within a SaaS environment and possess excellent communication skills. Join a diverse team dedicated to delivering exceptional customer experiences and building strong relationships. This role allows for cross-functional collaboration and involvement with enterprise accounts. #J-18808-Ljbffr

A dynamic SaaS company seeks a passionate Customer Success Manager to enhance customer success by managing relationships and driving retention. This fully remote role involves collaborating with various teams to ensure users make the most of the company's platform. Candidates should have at least 3 years in customer success, especially from a SaaS background. The role offers a competitive salary range of $125-145k and opportunities for growth within the organization. #J-18808-Ljbffr

If you are interested in applying for this position please send your resume, references, and relevant work examples to *******************************. At Cleverley + Associates, we are all about relationships. They are at the core of who we are and what we do. We love building relationships with our clients and uncovering data relationships to produce results that create value. We provide healthcare providers with industry-leading analytics and strategic consulting services designed to navigate today's challenging pricing and payment environment. Our team has built a reputation as the industry leader in this space, and we are looking to grow. Position: Account Services Project Manager - Full Time Travel Requirements: Hybrid, in Worthington, Ohio, office 4 days per week Organizes and tracks client engagements while maintaining effective communication, both internally and externally. Adapts to change and is quick to implement solutions. Documents and improves current business procedures to enhance our client relations and optimize internal workflows. Oversees projects to completion while working to exceed client expectations and keep our team on track for success. Responsibilities: Manage and improve our CRM (customer relationship management) software Communicate project status/updates with clients in a timely and accurate manner Track and record status of engagements with clients as well as internal initiatives Leverage business knowledge to determine project requirements, resolve issues and identify new solutions Document and improve processes and procedures Develop and monitor internal production resource allocation Client account maintenance Sales support CMS Price Transparency support Additional responsibilities could be added Required Qualifications: Previous experience with a customer relationship or project management software Excellent communication skills (written and verbal) and organizational skills Exhibits a strong customer service focus with demonstrated ability to resolve business issues creatively Exercises critical thinking skills Possesses strong problem solving, analytical, and leadership skills Interested in procedures and documentation Attentive to detail Proficiency in the use of standard Microsoft Office software applications such as Word and Excel are required Ability to prioritize and work efficiently on multiple projects in a high-stress environment Ability to meet tight deadlines while producing high quality results Ability to review and discuss a concern wholistically, in a team environment Ability to be flexible and adaptable to client and other team members' needs Ability to learn in a fast-paced environment Ability to succeed in an environment that requires constant development of technical skills and expansion of business expertise Ability to receive and apply feedback in a professional manner and to convey both positive and constructive feedback to others in a professional and effective manner Ability to effectively present product information and respond to questions from customers Interest in hospital finance and business relationships Background in Sales, Communications, or Health Information Management (not required) About: Started in 2000, we are a privately-owned consulting and analytics company headquartered in Columbus, Ohio, that partners with hundreds of hospitals each year to address today's most challenging questions in pricing, payment, and financial performance for the US hospital industry. We help hospitals provide value to their communities. We acquire, standardize, and aggregate a variety of hospital financial and operational data. Leveraging these data sources, we provide custom consulting and advisory services primarily focused on revenue cycle, budgeting, decision support, and finance operations. Specifically, we aim to help make hospital prices more reasonable, hospital reimbursement easier to understand and manage, and data more actionable. We provide a flexible, family-friendly work environment, comprehensive health benefits (including Medical, Dental, Vision, Life/Disability Insurance, and HRA), 401k, profit sharing, and paid time off. Cleverley + Associates makes employment decisions based upon abilities, talent, effort, team attitude, and results. We grant equal employment opportunity to all qualified individuals without regard to race, color, religion, sex, national origin, age, ancestry, citizenship, disability, sexual orientation, or other protected class status. Candidates for this position must be employable in the United States without sponsorship. Sensitive Data Access: The Project Manager may access client Confidential Information but will very rarely need to access Protected Health Information (PHI). The Client Services Consultant may encounter client Protected Health Information, but they will only access the information when it is necessary to perform their duties. If you are interested in applying for this position please send your resume, references, and relevant work examples to *******************************.

Teak is building better experiences for people attending live events and booking travel. Our easy-to-embed, full-service solutions enable businesses in live events, sports, endurance racing, bookings, and destinations to increase revenue while offering consumers greater flexibility and confidence at checkout. We have served over 12 million consumers and surpassed $1 billion in experiences enhanced through our platform. Our business is growing quickly and is profitable. We're a fully remote, fast-moving, high-impact team that thrives on solving hard problems. Every role here is mission‑critical, and every person has the opportunity to shape the future of our company. Role Summary Teak is seeking a strategic and relationship‑driven Senior Customer Success Manager to lead a portfolio of high‑value customer accounts across ticketing, registrations, bookings, and live events. This role is responsible for ensuring customers are successfully activated, continuously realizing measurable value, and achieving long‑term growth through partnership with Teak. You will act as a trusted advisor and strategic partner to executive stakeholders, driving adoption, optimization, and commercial outcomes. You'll lead strategic account planning, influence cross‑functional initiatives, and help shape how Teak delivers success at scale. This is a high‑impact, senior role suited for a consultative CSM who thrives at the intersection of strategy, relationships, and execution excellence. Core Responsibilities Customer Activation & Value Attainment: Oversee activation plans for complex enterprise accounts; ensure measurable outcomes and time‑to‑value. Customer Retention & Expansion: Own retention strategy and partner with Sales to identify and advance expansion opportunities. Optimization Facilitation: Lead business reviews leveraging performance data; collaborate with CX, Optimization and Product teams to drive impact. Customer Renewals: Forecast and manage renewals for assigned portfolio; proactively mitigate risk and strengthen long‑term partnerships. Customer Health (NPS): Monitor health metrics, conduct executive check‑ins, and implement improvement plans. Coverage & QBRs: Ensure multi‑threaded coverage; lead structured QBRs that reinforce alignment and ROI. Cross‑Functional Leadership: Influence internal stakeholders (Product, Sales, Finance, Enablement) with actionable insights and advocacy. Success Metrics / KPIs Activation & Time‑To‑Value: Enterprise customers activated per plan and achieving value milestones Retention & Satisfaction: Gross & Net Revenue Retention, Renewal Rate, and NPS improvement Optimization Facilitation: Regular, data‑driven recommendations introduced, supported, and adopted in partnership with the Optimization team Strategic Coverage: 100% of accounts with executive + operational engagement Expansion Influence: Documented expansion opportunities surfaced and advanced with Sales Internal Leadership: Consistent, high‑impact voice‑of‑customer feedback to Product & Leadership Role Requirements 8+ years in Customer Success, Account Management, or Strategic Partnerships, ideally in SaaS, payments, ticketing, or registration platforms Proven success managing enterprise or strategic portfolios with complex commercial and operational requirements Deep understanding of customer lifecycle strategy - from activation to expansion - with measurable results Strong executive presence; skilled at facilitating strategic reviews, roadmap sessions, and executive communications Experience collaborating with cross‑functional teams to influence go‑to‑market priorities Analytical and data‑driven, able to translate insights into business recommendations. Comfortable identifying expansion signals and collaborating with Sales to grow strategic accounts. Familiarity with frameworks such as Miller Heiman LAMP High degree of ownership, resourcefulness, and composure in a fast‑growth, evolving environment. This is a remote position. Travel to Teak Hubs in Phoenix, San Francisco, Denver, Los Angeles, Austin, or Chicago may be required. Why Join Teak? Fully Remote Working Environment Competitive Salary and Equity Opportunities Unlimited Paid Time‑off Medical, Dental, and Vision Benefits Annual Bonus Program 401k Matching $100/month for Event Ticket Purchase Company‑Sponsored Events #J-18808-Ljbffr

A leading fintech company is searching for a Senior CRM Manager to spearhead a team responsible for enhancing customer engagement through innovative CRM strategies. This role focuses on developing comprehensive multi-channel marketing campaigns to foster customer retention and engagement. The ideal candidate will possess over 5 years of CRM and digital marketing experience in technology fields, alongside a proven track record of managing and growing high-performing teams. The position is remote, offering competitive benefits and opportunities for career growth. #J-18808-Ljbffr

Chicago South / Northwest Indiana Sales Account Manager The primary accountability for the sales function and for the Sales Account Manager individually is to drive profitable growth within their assigned geography in a manner consistent to corporate mission and values. A high performing Sales Account Manager delivers profitable organic growth through the use of consultative practices that educate a prospective customer on the clinical utility of Bako's products and services. The Sales Account Manager holds lead accountability for acquiring and retaining new customers (those within their first year of using Bako). A Sales Account Manager should leverage available resources to create and implement tactics to achieve the company's revenue and activity targets within their assigned geography. The Sales Account Manager is ultimately responsible for the revenue performance of their geography. Knowledge, Critical Skills/Expertise, Position Requirements (Education, Experience, Licensure/Certifications) • Completed a professionally administered consultative sales course, e.g. Integrity Sales • Demonstrated ability to learn complex technical topics & articulate what was learned well. Ideal candidate will have knowledge of basic life sciences. • Demonstrated experience in working independently with attention to detail • Ability to learn and employ software platforms that are required, e.g., Salesforce, Microsoft Office • Bachelor's degree or equivalent required • Two to five years of sales experience • Health care services experience a plus • Demonstrated analytical skills; capacity to use workflow tools and salesforce automation • Experience in Clinical/Anatomic Laboratory (particularly Podiatry or Dermatology) is a plus Tasks, Duties and Responsibilities • Interacts with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics. • Clinical Utility/Consultative Selling: The Sales Account Manager as their primary skill/attribute will possess a deep understanding of the clinical utility of Bako/Strata/CTS products and services. The Sales Account Manager will use a consultative process, specifically Integrity Sales, to outline how the clinical utility of the company's products and services will serve to meet the need of a prospective customer and their patients. The Sales Account Manager will stay abreast of best practices in consultative sales as well as the clinical utility of all existing and new products developed. • Initiative/Drive: The Sales Account Manager is internally motivated to serve our customers and his colleagues. The Sales Account Manager will support the appropriate strategies and tactics entered into by the company and its management (internal and external audiences). The Sales Account Manager will support the esprit de corps within their team that is consistent with company's values. The Sales Account Manager ensures that he/she is well trained, well informed and aligned to company's objectives. Docusign Envelope ID: 8F3F50DC-8CB3-4FDD-A668-4EF65F17F863 • Tools & Processes: The Sales Account Manager is capable of utilizing the company's tools to improve the allocation of their personal resources. Salesforce.com and the functionality within are critical to the success of the Sales Account Manager and the company. The Sales Account Manager will ensure that they engage fully in all training and become wholly facile with the tool. The Sales Account Manager will understand and use the analytical tools the company has developed for the use of the Sales Account Manager to improve outcomes (request training where the Sales Account Manager does not have appropriate skill sets) and update Salesforce.com as directed by the Director of Sales. • Company: The Sales Account Manager will complete all required training and operate within all established company policies and compliance guidelines. The Sales Account Manager on occasion will contribute to cross-functional teams that advance the completion of projects. The Sales Account Manager communicates appropriately, promptly, succinctly and through appropriate tools to internal team. The Sales Account Manager will be cognizant of all relevant company goals and specifically the expectations of performance for their role. The Sales Account Manager will operate within established expense budgets and guidelines. • Customers & Markets: The Sales Account Manager will be an advocate for customer needs. The Sales Account Manager will have the capacity to concisely frame market information for improvement of the company's performance. The Sales Account Manager is capable of articulating the market/customer information in a manner that those outside the commercial function will understand, e.g. what, who and meaning to the company. The Sales Account Manager is encouraged to engage with Company and industry content on LinkedIn, which is emerging as the leading social media platform for the podiatry industry. Working Conditions Remote work arrangement. Travel within established territory is required to manage sales territory. Occasional overnight travel may be required to attend medical conferences and corporate meetings. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 30 pounds (as needed during trade shows). Positions Supervised No formal supervisory responsibilities. Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor. Employee

Account Manager - Healthcare Supply Chain 📍 Remote (U.S.) | Occasional Travel to Clearwater, FL 🕒 Full-Time | Sales (SRG) Surgical Resources Group (SRG) delivers innovative healthcare supply chain solutions that help hospitals, ambulatory surgery centers (ASCs), and healthcare systems reduce costs while improving efficiency. We specialize in surgical product sales, surplus liquidation, inventory management, and cost-saving supply chain solutions. The Opportunity We're looking for a motivated Account Manager to help grow our healthcare client base and strengthen existing relationships. In this role, you'll act as a strategic partner to healthcare leaders, helping them solve procurement challenges through smart, cost-effective supply chain solutions. This is an ideal opportunity for a sales professional who thrives in relationship-based selling, enjoys working independently, and wants to make a measurable impact in healthcare. What You'll Do Prospect and develop new healthcare accounts within hospitals, ASCs, and healthcare systems Manage and grow an assigned territory and existing account list Build strong relationships with supply chain, clinical, and executive decision-makers Lead virtual meetings to assess needs and present SRG solutions Develop customized proposals, pricing, and cost-savings analyses Negotiate and close contracts for surgical supplies and supply chain services Collaborate with Operations, Customer Service, and Marketing teams Maintain accurate CRM data, forecasts, and sales activity reporting Consistently meet or exceed sales goals What We're Looking For 2+ years of quota-carrying sales experience (healthcare, medical device, or medical supply preferred) Proven success by closing and managing accounts Experience selling to mid-level and senior healthcare decision-makers Strong communication, presentation, and negotiation skills Ability to manage the full sales cycle independently Comfortable working remotely and managing a territory Bachelor's degree preferred Nice to Have Medical device, surgical supply, or healthcare distribution experience Healthcare supply chain or hospital procurement background Compensation & Perks Competitive base salary Performance-based commission structure Growth and advancement opportunities Work-from-home flexibility Why Join SRG? Being part of a growing healthcare organization is making a real impact Work with industry-leading hospitals and surgical centers Join a collaborative, results-driven sales team

*Responsibilities/Essential Functions (Daily, Weekly, Monthly, Quarterly, Annually, or as needed)* • Always be compliant with all company and regulatory policies and procedures. • Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers. • Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care. • Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings. • Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues. • Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services. • Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift. • Communicate daily with direct supervisor. • Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed. • Responsible for reviewing or sending direct supervisor important topics for monthly home meetings. *Clinical and Individuals Served Care Responsibilities:* • Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability. • Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills. • Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required *Education & Qualifications*: • A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required. • 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred. • 1-2 years' previous management or supervisory experience preferred.

Labcorp is seeking a Customer Service Support Team Lead to join our team in Santa Fe, NM. The Customer Service Support Team Lead provides support to all internal and external customers; instructing, mentoring, and training team members to develop robust departmental systems, policies, and procedures to sustain a high level of service. They lead by example and foster a continual improvement culture. Responsible for timely responses to escalations, client complaints and other assigned tasks. The Team Leader leads the customer service team to consistently exceed the customer's expectation and provides transparent communication and information. Work Schedule: Monday-Friday, with flexibility required between 6:00am and 5:00pm MT. Actual shift (e.g., 6am-3pm or 7am-4pm) will be determined based on business needs. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Salary Range: $27.50 - 32.00 Work Location: Remote based in US Job Responsibilities Manages work assignments by distributing duties and updating responsibilities as needed Supports leadership with coaching, training, and/or escalated situations Creates and manages individual projects to support team goals Act a liaison between Labcorp, the customer base and patients Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet Speak with customers in a courteous, friendly, and professional manner using protocol procedures Inquire, clarify, and confirm customer requirements and understanding of the solution Provide additional customer education and information as needed Qualify and establish inbound new customers requesting Labcorp's products and services Work in multiple databases to research complex issues and questions Notify clients of test results in a timely and accurate manner Review test forms for accuracy and report any discrepancies Participate in activities designed to improve customer satisfaction and business performance Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance Requirements High School Diploma or GED equivalent required Prior experience in a leadership role 3+ years working in Women's Health and Genetics Client Services Knowledge of Microsoft Office suite is required Experience with Laboratory Information Systems is Strong verbal and written communication skills and excellent ability to listen and respond Must be courteous with strong customer service orientation Excellent multitasking abilities required Strong flexibility and the ability to manage and adapt to changing priorities quickly Bilingual in English and Spanish highly desirable If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.