FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Top 50 Customer Account Manager Skills

Below we've compiled a list of the most important skills for a Customer Account Manager. We ranked the top skills based on the percentage of Customer Account Manager resumes they appeared on. For example, 20.0% of Customer Account Manager resumes contained Customer Service as a skill. Let's find out what skills a Customer Account Manager actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Customer Account Manager

1. Customer Service
demand arrow
high Demand
Here's how Customer Service is used in Customer Account Manager jobs:
  • Developed processes to provide excellent customer service skills and telephone etiquette in interpreting and resolving customer-related issues and complaints.
  • Maintained empathy, interpersonal skills and excellent customer service to retain existing and new customer business.
  • Coordinate Customer Service Representatives and Product Tech to get service issues resolved and deliveries accomplished.
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
  • Provided business development, relationship management and customer service to accounts.
  • Consolidated customer service department from 4 existing regional plants.
  • Implemented training sessions to train team to provide outstanding customer service, stressing the importance of quality communications and integrity.
  • Responded to routine inquiries and customer concerns with urgency and accuracy while providing the highest quality product and customer service.
  • Work with 12 customer service professionals covering the southeastern states and were responsible for more than 3,500 wireless accounts.
  • Point of contact for all Customer Service related activities and functions as they relate to the communication center.
  • Perform premiere customer service, in respect to all customers both internal and external to the partnership stores.
  • Assist in sales and Customer service issues, such as complaints, rescheduling, and trouble shooting.
  • Maintained a positive and friendly relationship with over 45 dealers earning their trust through dependable customer service.
  • Supervised, trained and evaluated the performance of 15 representatives in all aspects of collections/customer service.
  • Trained agents and distributors on various products, regional differences, target markets, and customer service
  • Process general customer service related inquiries as they relate to billing, sales and service.
  • Created and managed ten employee Operations Center, consisting of customer service and credit departments.
  • Provide excellent customer service, strong explanation and resolution skills while working under pressure.
  • Led a team in maintaining customer satisfaction and loyalty by delivering first-class customer service.
  • Managed centralized staff providing inbound sales and customer service to the fast food chains.

Show More

5,632 Customer Service Jobs

No jobs at selected location

2. Customer Accounts
demand arrow
high Demand
Here's how Customer Accounts is used in Customer Account Manager jobs:
  • Managed customer accounts and strengthened business relationships through dedicated service and follow-through of commitments.
  • Recorded and managed customer accounts, and processed purchase applications.
  • Directed and participated in daily customer accounts management.
  • Developed new and existing customer accounts, entered orders, covered loads and managed freight tendered from customers.
  • Ensured with over 150 different customer accounts tracking payments, account activity, and issues with products.
  • Opened customer accounts by recording account information, prepared quotes and assisted with placement of orders.
  • Managed the Customer Accounts Department, which is responsible for the renewal payment process.
  • Monitor and document all updates to customer accounts, including customer profile histories.
  • Maintain customer accounts, making sure store is run properly and efficient.
  • Verified customer accounts and insured the confidentiality of the customer's account.
  • Manage customer accounts on a daily basis to reach a weekly goal.
  • Manage, coordinate and communicate the processing of all assigned customer accounts.
  • Supported the team manager and team members in managing customer accounts.
  • Answer incoming calls and assist in managing decisions on customer accounts.
  • Manage customer accounts getting them to ownership of merchandise.
  • Managed over 10 customer accounts successfully with multiple assemblies.
  • Promoted from Manager Trainee to Customer Accounts Manager.
  • Manage customer accounts; forecasted items, work in progress as well as incoming raw materials.
  • Provide Customer Service to Increase Sales Manage up to 300 Customer Accounts.
  • Manage Customer Accounts Department * Renewal Payment Processing * Achieve Company Standards & Sales Goals * Train & Assist Associates

Show More

189 Customer Accounts Jobs

No jobs at selected location

3. Lease Agreements
demand arrow
high Demand
Here's how Lease Agreements is used in Customer Account Manager jobs:
  • Confirm customer identification, collect money and obtain customers signature on lease agreements CAM is second up on this process.
  • Review and close lease agreements with customers, also perform deliveries in a 24ft box truck and van as well.
  • Executed a high level of customer service, when evaluating customer needs, for sales and lease agreements.
  • Assist customers to obtain ownership Collections & Negotiate payment plans Closed lease agreements Sales & field visit customers
  • Recommend the use of extensions and rebuilds of lease agreements to the GM for endorsement.
  • Acquired new customer accounts and ensured lease agreements were renewed to meet revenue goals.
  • Reviewed lease agreements specifics with new customers before the delivery of their merchandise.
  • Direct immediate contact with Customers who have not renewed their Lease agreements.
  • Review all lease agreements and help close the lease with the customer.
  • Review and close lease agreements with customers as 2nd up.
  • Counseled customers who have not renewed their lease agreements.
  • Oversee closing of lease agreements, secondary to GM.
  • Contacted customers to renew product lease agreements.
  • Review and close lease agreements.
  • Confirm customer identification, collect money and obtain customers signature on lease agreements.
  • Managed over 750 clients' accounts; over 1,000 lease agreements Daily phone calls to clients w / expired agreements.
  • Review and close lease agreements with customers First up to help set and achieve renewal goals.
  • Collected payments Mapped financial commitments for expired lease agreements Personal home visits to delinquent clients.
  • Closed deals on lease agreements Contacted customers for account renewals Collected lease payments and responsible for sales Tracked store revenue and goals
  • Update customer information and maintain accuracy Store Operations Achieve monthly account goals Review and close lease agreements with customers

Show More

42 Lease Agreements Jobs

No jobs at selected location

4. Customer Base
demand arrow
high Demand
Here's how Customer Base is used in Customer Account Manager jobs:
  • Assisted a team of nine sales representatives with the management of an existing, inherited customer base of 600 accounts.
  • Provide training and product support for our company s largest customer base through phone support, web based and on-site.
  • Asked to join a special committee tasked with developing a strategy for marketing decommissioned property to a new customer base.
  • Understand the goals of the Customer program and make recommendations to the Customer based on industry knowledge and system capabilities.
  • Managed customer base of 700+ accounts, while maintaining and growing a revenue base of $120K per month.
  • Managed Help Desk staff that were responsible for 365 by 24 phone support of the customer base.
  • Managed assigned customer base with up to 14 aerospace, transportation, medical device and commercial companies.
  • Act as the first point of contact regarding all service issues involving the assigned customer base.
  • Contribute to sales and marketing as needed for growth in customer base for the store.
  • Maintain a high level of customer support /Manage customer base to increase revenue/ promote growth.
  • Managed a customer base of top revenue clients, $251,000 monthly reoccurring revenue.
  • Drive sales figure increases through outbound calling campaigns and establish relationships with customer base.
  • Maintained customer base by conducting on site visits and proactive account reviews.
  • Manage a large customer base billing over $1.9M monthly TBR.
  • Job functions included maintaining relations with customer base.
  • Managed a customer base of $3.2mm annually.
  • Strategized community marketing to improve business and grow customer base.
  • Worked with cross functional resources to implement direct marketing programs, reaching a 10% increase in customer base.
  • Coordinated order processing for Duty Free customer base and American Airlines Inflight Sales and Catering business.
  • meet with customers; maintained a customer base of 192 customers.

Show More

135 Customer Base Jobs

No jobs at selected location

5. New Accounts
demand arrow
high Demand
Here's how New Accounts is used in Customer Account Manager jobs:
  • Developed strong relationships with established accounts while acquiring new accounts.
  • Set up new accounts, maintained records, prepared reports, and performed work processing assignments and related clerical duties.
  • Act as first point of contact for all major and new accounts at BestPass for all issues and questions.
  • Set up new accounts, generated new billing statements and sent them out with welcome letters to new customers.
  • Set up new accounts and explained new rental agreements, established customer credit and set up payment methods.
  • Opened new accounts, resolved problems by taking inbound and outbound calls, accepted and processed deposits.
  • Developed relationships and open new accounts with Kitchen and Bath Dealers by providing quality customer service.
  • Supervised distributing sales team making sure each individual was producing at least 5 new accounts monthly.
  • Served as advocate for and create rapport with high-visibility, critical and at-risk new accounts.
  • Acquired new accounts through product presentation and cross-selling to new and existing customers.
  • Generate new customer reports daily to insure all new accounts created are valid.
  • Managed existing accounts and obtained new accounts for the FASTSIGNS product line.
  • Collected on past due accounts, received payments and open new accounts.
  • Support sales reps in opening new accounts and upgrading existing service.
  • Answered inbound calls to set up new accounts and resolve issues.
  • Establish new accounts with proper pricing and accurate delivery options.
  • Input orders in system to create new accounts.
  • Compile marketing and monthly sales/new accounts reports.
  • Managed implementation and onboarding of new accounts.
  • Contacted customers in regards to past due accounts as well as completing the processing of new accounts.

Show More

211 New Accounts Jobs

No jobs at selected location

Job type you want
Full Time
Part Time
Internship
Temporary
6. Customer Relations
demand arrow
high Demand
Here's how Customer Relations is used in Customer Account Manager jobs:
  • Managed customer relations for major corporate accounts including Ford Motor Company and General Motors.
  • Exceeded volume plan at account consecutive years by leveraging strong customer relationships.
  • Managed assigned enterprise accounts targeting opportunities and expanding customer relationship.
  • Increased account revenues by maintaining excellent customer relationships.
  • Maintained excellent customer relations and developed customer rapport.
  • Strengthened customer relations and affiliated new business.
  • Manage customer relationships on multiple assigned accounts.
  • Represented department on global customer relations projects.
  • Serviced and maintained existing customer relationships.
  • Manage internal and external customer relationships.
  • Developed and Maintained Customer Relationships.
  • Evaluated and anticipated with customer needs, respond to customer requests, and maintain customer relationships.
  • Managed accounts that generated over $60 million in annual revenue and improved customer relationships.
  • Motivate, highly energetic, displaying a willingness to foster and develop customer relationships.
  • Worked closely with a Customer Relationship support team in India.
  • Manage customer relationship for a major national brand.
  • Build and maintain strong, long-lasting customer relationships.
  • Manage customer relationships in Long Term Care facilities.
  • Handled heavy volume of customer inquiries and concerns in call center environment Maintained customer relationships with product offerings on calls.
  • Negotiate pricing - Handle customer objections Research, resolve and follow up any customer issues Create loyal and lasting customer relationships

Show More

169 Customer Relations Jobs

No jobs at selected location

7. Accounts Department
demand arrow
high Demand
Here's how Accounts Department is used in Customer Account Manager jobs:
  • Developed and implemented a cross-training program used in restructuring the customer accounts department.
  • Managed the day-to-day tactical and long-term strategic activities within customer accounts department.
  • Review payment history, accounts department activity and revenue activity daily.
  • Maintain customer lease history records and accounts department performance records monthly.
  • Supervised Accounts Department ensuring all collection calls were being handled and resolved in the appropriate manner according to company policy.
  • Set goals to achieve maximum support of team in accounts department to handle all issues related to collection.
  • Monitor and work closely with Accounts Department to provide outstanding customer service to Selective agents and insured.
  • Improved store ranking from last in region to the #1 accounts department out of 14 stores.
  • Carried out all aspects of accounts department including management of employees and customer accounts.
  • Directed and headed two Manager Trainees who assisted with the customer accounts department.
  • Provided supervision of employees while overseeing day to day operations of Accounts Department.
  • Assist the customer accounts department in lease agreement renewal and maintenance.
  • Set and track store and accounts department daily and monthly goals.
  • Motivate and ensure accounts department meets department goals.
  • Operated Accounts Department in compliance with company goals.
  • Build rapport with customers, management team, and staff Assist in the operation of the Accounts Department.
  • Managed and directed the Customer Accounts Department with a focus on the renewal payment process (i.e.
  • Managed accounts department, the main focus being collections and retention of customers
  • Direct daily activities for the accounts department.
  • Supervised all activity in the accounts department.

Show More

1 Accounts Department Jobs

No jobs at selected location

8. Update Customer Information
demand arrow
high Demand
Here's how Update Customer Information is used in Customer Account Manager jobs:
  • Document all customer appointments and update customer information.
  • Update customer information and maintain accuracy.
  • Update customer information in the store computer database.

Show More

9. Technical Support
demand arrow
high Demand
Here's how Technical Support is used in Customer Account Manager jobs:
  • Utilized internal resources, including product specialists and technical support, to effectively present solutions to customers.
  • Transfer entitled customer to Technical Support Executive for Support and Customer Support Engineer.
  • Travel to provide technical support to new Correspondents converting from other institutions.
  • Provide in-store technical support of computers and other electronics.
  • Provided technical support to customers.
  • Collaborated with Sales, Field Support Group, Services, Customer Reference Program, and Technical Support to resolve customer issues.
  • Provide functional guidance, supervision, technical support, training and quality assurance/quality control to Level I and Level II personnel.
  • Worked closely with repair, technical support and provisioning teams in resolving customer issues.
  • Provided telephone technical support including diagnose, dispatch parts and service as needed.
  • Managed call flow and responded to technical support needs of customers.
  • Provide users with basic technical support and online system training.
  • Answer technical support calls for all customer support inquiries.
  • Conducted live technical support for clientele s equipment.
  • Worked cross-functionally with other Qwest groups (engineers, technical support) to implement solutions specific to customer need.
  • Provided technical support over the phone or onsite including the repair or replacement of merchandise.
  • Provide technical support for Verizon customer cellular phones, tablets, and Wi-Fi hotspots
  • Worked for a commercial tax software company asCustomer Accounts Manager providing customer and technical support for tax softwarepackages.
  • Selected Accomplishments: Provided technical support for Field Sales in both a pre- and post-sale capacity.
  • Provided technical support for existing OEM, Disti, end-users and reseller accounts.
  • Coordinate directly with other departments on customers behalf ( Billing, Technical Support, Shipping, etc.)

Show More

1,468 Technical Support Jobs

No jobs at selected location

10. Account Management
demand arrow
high Demand
Here's how Account Management is used in Customer Account Manager jobs:
  • Utilize account management objectives to build long-term customer relationships and ensure a high level of customer satisfaction and product renewal.
  • Redefined implementation process, support process, and account management process to better accommodate the fast-growing customer base.
  • Performed account management for assigned territory for Federal Government, Military Installations and B2B Commercial Sales.
  • Focused on retention and growth through comprehensive account management and development of new opportunities.
  • Preserved and grew existing account base and provided senior-level account management services.
  • Recognize and reviews data to predict customer account management and inventory fluctuations.
  • Account management/retention process for the renewal of Managed Services Contracts.
  • Provided focused account management for a large national account.
  • Maintained Account Management Retention Process.
  • Led New Sales and Account Management team within the $11.5M E Group energy / sustainability consulting arm of FirstEnergy Solutions.
  • Provided 24 x 7 on call customer service, billing, technical, and account management support.
  • Increased store revenue through sales activities, account management, and providing great customer satisfaction.
  • Provided on-site account management of document services for a major Washington DC law firm.
  • Acquired Pro Certification in Sales and Account Management through E- University.
  • Provide complete Account Management of specified accounts.
  • Composed multiple account management SOP's.
  • Ensured each account's long-term success with their investment in Kana's CRM software by providing proactive account management and planning.
  • Order Entry, Customer Service, Account Management Accomplishments: Continuous maintenance and up selling of an ever expanding customer base.
  • Key Achievements: * Responsible for overseeing customer account management, including negotiating contracts and agreements.
  • Provide Report Analysis customer support and account management for over 400 accounts in the Atlanta PowerPoint region.

Show More

446 Account Management Jobs

No jobs at selected location

11. Delinquent Accounts
demand arrow
high Demand
Here's how Delinquent Accounts is used in Customer Account Manager jobs:
  • Conferred with debtors to determine appropriate financial planning strategies for repayment of delinquent accounts.
  • Provided direction to my team on management and reconciliation of delinquent accounts.
  • Secure delinquent accounts via inbound/outbound calls and residential visits.
  • Support risk management in liquidating delinquent accounts.
  • Non-scheduled visits to delinquent accounts.
  • Perform collection activities on delinquent accounts, by written and telephone communication and also through customer house visits.
  • Achieved the month end close with the least number of delinquent accounts in the last 5 years.
  • Reduced delinquent accounts from 30% to 5% weekly by engaging in comprehensive accounts receivable process.
  • Collaborated with 100+ customers to cure 30-day delinquent accounts and minimize losses to meet monthly goals.
  • Notified customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.
  • Maintained delinquent accounts above company standard of less than 3.9%.
  • Secure on time payments and collecting on delinquent accounts.
  • Counseled customers on bringing delinquent accounts up to date.
  • Contacted customers to collect on delinquent accounts.
  • Collected payments on current & delinquent accounts.
  • Collected and processed payments for delinquent accounts.
  • Analyze and maintain delinquent accounts.
  • Collected payment on delinquent accounts Resolved any outstanding balance issues.
  • Set daily, weekly and monthly goals in regards to both the revenue collected and delinquent accounts paid.
  • Improved company collections by 20% Managed delinquent accounts and current accounts Managed local branch collection department employees

Show More

42 Delinquent Accounts Jobs

No jobs at selected location

12. Phone Calls
demand arrow
high Demand
Here's how Phone Calls is used in Customer Account Manager jobs:
  • Monitored and analyzed the overall quality of both inbound and outbound telephone calls regarding customer service representatives.
  • Monitored and evaluated recorded incoming phone calls handled by customer service representatives.
  • Maintained contact with clients via phone calls, emails or scheduling meetings with them on a regular basis.
  • Prospected via the internet for new business and followed up with introductory phone calls and establishing customer relationships.
  • Answer and monitor phone calls to assist all exhibitors/third party s questions, comments, and concerns.
  • Answer inbound phone calls and emails from faculty and students regarding NCLEX preparation products and tools.
  • Handle lease accounts, collections, make phone calls to late customers and counsel customers.
  • Make phone calls to collect on over 1200 customers around the 1st and 15th.
  • Conduct daily phone calls to secure on time payments and collecting on delinquent accounts.
  • Tracked delinquent accounts through consistent phone calls and field visits.
  • Make phone calls and field visits.
  • Schedule client follow up phone calls.
  • Handle incoming emails and phone calls.
  • Managed incoming 411 information phone calls.
  • Lead the accounts department in the maintenance of customer accounts through phone calls, letters, field visits and legal processing.
  • Document all customer phone calls in store computer system Ensure and deliver a quality-driven customer service experience to all clientele.
  • Manage incoming phone calls and inquiries Review, process and manage customer estimates and invoices.
  • Placed phone calls and travelled 2 -6 hours per day to visit non renewed customers.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • handeled all accounts, collections, made phone calls, opened and closed store, supervised employees, made daily deposits.

Show More

264 Phone Calls Jobs

No jobs at selected location

13. Customer Payment History
demand arrow
high Demand
Here's how Customer Payment History is used in Customer Account Manager jobs:
  • Monitored and recommended payment frequency changes to the General Manager based on customer payment history.
  • Monitor the accuracy of customer classifications according to customer payment history and habits.
  • Manage Customer Records including account collection efforts and customer payment history.
  • Maintained the accuracy of customer information, monitor and recommend payment frequency changes, and evaluate customer payment history and habits.
  • Monitor customer payment history and habits and make recommendations to support the customer to ownership.

Show More

14. Customer Contact
demand arrow
high Demand
Here's how Customer Contact is used in Customer Account Manager jobs:
  • Maintained current accounts to prevent/minimize a financial loss through direct customer contact.
  • Answered incoming calls, managed internet chatting while providing outstanding customer contact.
  • Managed relationships with key customer contacts at all levels within their organization.
  • Handled customer contacts regarding product usability issues.
  • Maintained customer contact database as required.
  • Serve as primary point of escalation between customer triage and customer contact to ensure all issues are addressed in timely manner.
  • Maintained customer contact via phone and home visits to update customer information and maintain accuracy to achieve monthly account goals.
  • Ensured all documentation was correct and complete each day with an emphasis on quality customer contact and timeliness.
  • Act as the primary customer contact within Brown Printing, from initial on-boarding through complete process.
  • Report daily results of customer contact, payment, sales, and scheduled appointments with customers.
  • Planned customer contacts in an organized, cost effective manner.
  • Maintain customer contact over the phone and through home visits.
  • Maintained customer contact through phone calls and field visits.
  • Review customer contracts with customers Contact customers regarding their accounts; Plan and schedule customer contact routes.
  • Maintain customer contact over the phone and through field visits Update customer information to maintain accuracy.
  • Act as liaison between customer contacts and Homecare Homebase beginning with implementation and continuing throughout customer use of application.

Show More

85 Customer Contact Jobs

No jobs at selected location

15. Data Entry
demand arrow
average Demand
Here's how Data Entry is used in Customer Account Manager jobs:
  • Handle all business/insurance documentation, accounting, security, data entry and expense reporting.
  • Worked with data entry and order entry departments for information accuracy.
  • Supported with quality assurance after data entry by verifying entered rates.
  • Perform data entry to document and process manufacturing orders.
  • Required by job, use of data entry skills, and using a bar coding system.
  • Supported customers regarding order placement, data entry, tracking, logistics and product specifications.
  • Performed regular data entry duties, and maintenance regarding orders and the procurement of material.
  • Manage customer accounts, Data entry, filing, verify customer accounts, prepare legal documents
  • Answer phones, good communication, typing, data entry, copy work.
  • Create calls as notification in SAP, using correct data entry procedures.
  • Supervised the daily operations of the Customer Accounts and Data Entry teams.
  • Exceeded sales standards and performed data entry with 98%accuracy.
  • Create notification tasks as necessary, using correct data entry procedures.
  • Handled billing, service complaints and data entry on customer accounts.
  • Assisted in supervising the Data Entry and Document Control area.
  • Account Manager, Driver, Shipping and receiving, Data entry
  • Create new customer accounts, data entry.
  • Perform data entry and filing.
  • Perform the required data entry into origination systems around the receipt and status of mortgage documents.
  • Maintained vendor relationships and negotiated pricing Assisted with data entry and application testing Managed customer order fulfillment Coordinated customer training workshops

Show More

1,065 Data Entry Jobs

No jobs at selected location

16. Aaron
demand arrow
average Demand
Here's how Aaron is used in Customer Account Manager jobs:
  • Assisted in obtaining and fulfilling The Jacksonville Sharks arena football team partnership with Aaron's during the 2010-2013 seasons.
  • Transferred to 4 different stores within the Aaron's corporate division achieving increased customer counts from 545 to 809.
  • Provide and exceptional customer service, through all-encompassing Aaron's training and development.
  • Received Aaron's Safe Driver Award 3 years in a row.
  • Collected payments and enforced agreements made between Aaron's and customers.
  • Managed all customer accounts at Aaron's Sales and Lease.
  • Organized and hosted Recruitment fairs for new Aaron s employees.
  • Develop strategy for continuous process to improvement for Aarons Sales and Lease.
  • Obtained Double-Pro Status in Aarons' University with 100% course completion
  • Achieved excellent performance results as compared to other Aarons stores.
  • Considered for General Manager position at an Aarons store.
  • Created and implemented marketing strategies in the community to generate new sales Visible in local community as a Representative of Aarons

Show More

3 Aaron Jobs

No jobs at selected location

17. Sales Goals
demand arrow
average Demand
Here's how Sales Goals is used in Customer Account Manager jobs:
  • Developed highly empathetic client relationship and earned reputation for exceeding sales goals.
  • Meet or exceed sales goals and key objectives by collaborating with other team members on account development and strategy.
  • Set and achieve weekly and monthly sales goals as well as generate new business by implementing community marketing strategies.
  • Ensured execution of the sales flow process, setting monthly and weekly sales goals for myself and other associates
  • Achieved 100% of all retention and sales goals by concentrating on current and new customer relationships.
  • Reach daily sales goals while generating referrals through friends and family for future telemarketing.
  • Used sound problem solving and decision making skills to meet sales goals of store.
  • Build and maintain customer relationships to meet and exceed regional sales goals.
  • Provided customer service which lead to surpassing sales goals for the month.
  • Achieved financial objectives by completing credit, revenue and sales goals.
  • Helped drive sales goals and achieve monthly quota figures.
  • Achieved and assisted associates with sales goals.
  • Set weekly and monthly sales goals.
  • Meet and exceed weekly sales goals.
  • Achieved and exceeded all sales goals while maintaining highest average cost per spot level five out of six years.
  • Assisted in meeting company sales goals via upselling new services to existing customers.
  • Exceeded daily agent phone reports and daily sales goals by upselling expanded services.
  • Facilitated field visits to non renewed customers.Assisted in deliveries as needed.Met or exceeded personal sales goals.First up when GM not present.

Show More

535 Sales Goals Jobs

No jobs at selected location

18. Customer Identification
demand arrow
average Demand
Here's how Customer Identification is used in Customer Account Manager jobs:
  • Confirm customer identification, collect payments, and obtain customer signatures on all legally binding documents.
  • Confirm customer identification, tender sales and obtain customer signatures on lease agreements.

Show More

19. Company Standards
demand arrow
average Demand
Here's how Company Standards is used in Customer Account Manager jobs:
  • Assist customers in achieving ownership with individualized attention in managing the customer accounts department and achieving company standards and closing percentages.
  • Company standards on non-renewal closing percentages are achieved through intensive account management.
  • Track progress and facilitate achieving company standards on non-renewal closing percentages.
  • Collected revenue consistently within company standards using standard industry practices including calling, home visiting, and in-store contact.
  • Close drawer at end of night while maintaining company standards on handling money.
  • Required to hit company standards on percentage of money collect and accounts renewed.
  • Trained new employees and coached existing employees in executing performance to company standards.
  • Maintained charged off accounts above company standards of less than 0.5%.
  • Collected past due accounts while following company standards, policies and procedures.
  • Hold daily Meetings with Employees setting goals to meet company standards.
  • Exceeded daily and weekly sales quotas as provided by company standards.
  • Handled sales orders and purchase orders for equipment needs for iTEK to uphold company standards during peak and off-peak times.
  • Manage endorsement requests and change order requests from customers and ensure client deliverables are in accordance with company standards.
  • set daily goal board according to company standards.
  • Maintained positive customer relationships Regularly exceeded company standards for non-renewed accounts Assisted in all aspects of store operations

Show More

73 Company Standards Jobs

No jobs at selected location

20. GM
demand arrow
average Demand
Here's how GM is used in Customer Account Manager jobs:
  • Created customer segmentation model, resulting in reliance on customer profitability as an accurate measure of segment financial performance.
  • Generated and distributed daily reports and order acknowledgments to appropriate personnel.
  • Supervised Food Broker Shelf Management personnel for GMI/Pillsbury portfolio.
  • Facilitate non-renewal returns authorized by GM.
  • Controlled the talent acquisition and development processes to hire and train the most qualified candidates to augment company productivity.
  • Introduce new products and insure there is a comprehensive speed to market plan to capture fair share of segment.
  • Converted a customer to the GMI Beacon Cereal Set which increased GMI cereal shelf presence at all locations.
  • Solve information records control problems for customers with discretion and independent judgment to protect their assets.
  • Developed and promoted 18 people to higher levels including 2 customer account managers to GM.
  • Used Six Sigma and implementation of Lean principles on a successful assembly project.
  • Exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results.
  • Developed monthly/annual promotional sales programs on all GMI and Pillsbury product lines.
  • Direct Representative for GMI/Pillsbury broad-based portfolio, Dry and Perishable product line.
  • Contributed as project core member while completing Six Sigma Green Belt designation.
  • Received multiple acknowledgments as Account Manager of the Week.
  • Monitor and recommend payment frequencies to GM.
  • Second up in responsibility to GM.
  • Served as the primary IT interface for Segment Marketing (Small and Large/Complex Business).
  • Achieved excellent results on GMI new product launches on target with week one shipments.
  • Meet customer due dates by coordinating finished goods shipping activities Compliant in cGMP practices.

Show More

237 GM Jobs

No jobs at selected location

21. Sales Floor
demand arrow
average Demand
Here's how Sales Floor is used in Customer Account Manager jobs:
  • Worked to assist sales team in process and verification of orders and assisted on sales floor during high customer traffic.
  • Demonstrated effective sales presentation skills of home merchandise with personalized service for customers on sales floor and by phone.
  • Received, processed and stocked merchandise into the store and onto the sales floor and cycle recovery.
  • Assist customers on sales floor, telemarketing, and maintain accurate records of past due accounts.
  • Greet and assist customers on the sales floor, also prospect for new business by telemarketing.
  • Organized and cleaned the sales floor and merchandise to promote the most customer friendly environment.
  • Ensured items in the store and in storage were rent ready for the sales floor.
  • Interacted with customers to make sales on the sales floor, or via phone.
  • Handled Inventory and complete display of product on the sales floor.
  • Field visits, sales floor, and delivering/ picking up merchandise.
  • Typed lease agreements and sell merchandise on sales floor.
  • Greet and assisted customers on the sales floor.
  • Maintained a clean sales floor and work environment.
  • Accept and process freight on the sales floor.
  • Greeted and assisted customers on the sales floor obtaining new rental orders both on the sales floor and via telephone.
  • Count Tills, create schedules, manage sales floor, inventory/ordering, and Food preparation.
  • Assist the sales floor and delivery of merchandise.I was promoted to the account manager.
  • Worked sales floor Mills Pride Waverly, OH Network Technician.
  • Preserved company image by keeping the sales floor clean, organized, decorated, and "rent ready".
  • handled all customer accounts - field visits - managed and set up sales floor

Show More

1,522 Sales Floor Jobs

No jobs at selected location

22. Customer Complaints
demand arrow
average Demand
Here's how Customer Complaints is used in Customer Account Manager jobs:
  • Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.
  • Generated A/R billings, issued customer credits/rebates and resolved customer complaints and payment discrepancies.
  • Resolve customer complaints and prepare correspondences to accurately process customer requests.
  • Remedy Customer complaints regarding service non-compliance, to maximize Customer satisfaction.
  • Communicated professionally and intelligently to customer complaints and inquiries.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Researched any invoice deductions and customer complaints.
  • Resolved customer complaints of product by identifying problems and taking appropriate action-Resulted in a 15% increase in departments efficiency.
  • Maintain customer accounts, Sales, cash deposits, service, ordering, customer complaints management of employees
  • Build and maintain great customer relationships by addressing any customer complaints, questions, concerns, etc.
  • Point of contact for resolving customer complaints with districts, publishers and warehouses.
  • Handled customer complaints, concerns or issues in a professional and directed manor.
  • Processed account return transactions, data entry and worked to resolve customer complaints.
  • Follow up with customer complaints and meet in person to resolve any issues.
  • Help resolve customer complaints concerning damaged goods, pricing or shipping errors.
  • Reached out to clients to assist with resolving any customer complaints.
  • Handle customer complaints and function as General Manager when absent.
  • Record and notate Customer complaints regarding freight orders.
  • Resolved a wide range of issues including missing merchandise, delivery cancellation/refusals, customer complaints, and incomplete deliveries
  • Performed cash receipt reconciliations and resolved customer complaints, disputes, or discrepancies.

Show More

40 Customer Complaints Jobs

No jobs at selected location

23. Customer Retention
demand arrow
average Demand
Here's how Customer Retention is used in Customer Account Manager jobs:
  • Stimulated customer retention through engagement of new group administration and establishing accuracy and completeness.
  • Preserved customer retention by affirming customer satisfaction after the completion of service.!
  • Build relationships through customer retention and satisfaction planning.
  • Serviced existing customer accounts and improved customer retention.
  • Exceeded 100% annual revenue and 99% customer retention goals through effective account strategies.
  • Manage and complete weekly, daily, and month end customer retention forecast reporting.
  • Direct management of 15 person sales, business development and customer retention team.
  • Promoted products and adhered to policies that lead to customer retention.
  • Train Associates in day to day and customer retention.
  • Tasked with up-selling products and services, customer retention.
  • Prevent charge offs and maintain customer retention.
  • Maintain 100% customer retention.
  • Attained 100% customer retention.
  • Collaborate with sales department to secure new clients and increase customer retention through more impactful presentations and us of statistical data.
  • Initiated and managed account relationships, responsible for customer retention, and complete lifecycle management of clients.
  • Led the customer retention department and the renewals department.
  • Contract negotiations Customer retention Exceeding quota
  • Process new client applications Manage 3000+ direct customer accounts Focus on customer retention and growth
  • Assist with inside sales Manage past due accounts Customer Retention

Show More

306 Customer Retention Jobs

No jobs at selected location

24. Cam
demand arrow
average Demand
Here's how Cam is used in Customer Account Manager jobs:
  • Researched market statistics, demographics and provided cost expenditure analysis while tracking the effectiveness of campaigns.
  • Organized motivational campaigns to boost morale and increase employee satisfaction.
  • Determined resources needed to implement interactive marketing campaigns.
  • Evaluated program/campaigns to determine best practices.
  • Coordinated first two congressional campaigns.
  • Develop messaging for marketing campaigns and customer advocacy including email, web, collateral, events, videos, and social.
  • Promoted to CAM IV within one full year of holding CAM III Title; maintained performance with higher goals.
  • Prepare spreadsheet for classroom assignments; share same with off campus contacts to obtain rooms at their locations.
  • Supported 2 sales teams to assist them with any OP or Care issues they came across.
  • Assisted management in building current state process flows in preparation for the new AV CAM role.
  • Attended sales training camp and brought best practices leadership back to the company.
  • Developed monthly direct mail and collateral campaigns to 200,000 customer households.
  • Mentor and act as team lead for Concierge Associate CAM rep.
  • Handle promotions, campaigns, managing inventory and placements.
  • Conduct outbound campaign calls to customers and prospects.
  • Campaign increased sales by 7%.
  • Repeat Winner Of Best-Of-The-Best Regional CAM.
  • Created and executed marketing/PR campaigns, including new product introductions and existing product development.
  • Provide excellent focus on customer relations, sales and new acquisitions through outbound calling campaigns.
  • Assist in direct and mass mail marketing campaigns, seminars, and webinars.

Show More

11 Cam Jobs

No jobs at selected location

25. Customer Care
demand arrow
average Demand
Here's how Customer Care is used in Customer Account Manager jobs:
  • Collaborated with Customer Care Manager to create strategic plans to enhance customer satisfaction.
  • Managed customer care accounts which included answering incoming calls and written correspondence.
  • Compiled statistical analysis of customer care team case management (open, closed, time to close) for management review.
  • Managed issues ranging from supply chain delivery, pricing, customer care and order management, quality issues and forecasting revenue.
  • Collaborated closely on business needs and issues with Customer Care, Management, Product Development/Engineering, Implementation and Sales.
  • Deliver great customer care by responding to concerns regarding accounts in a fast paced, structured environment.
  • Mentored, trained and assisted newly hired Customer Care Managers working throughout the Northeast.
  • Maintain customer care and service over the phone or through field visits.
  • Handle all MCS and Customer Care related issues.
  • Provided support to Customer Care Representatives-Training, feedback Retention- Customer Care
  • Partnered cross-functionally to document SOPs, authored user manual, led training program for Customer Care.

Show More

152 Customer Care Jobs

No jobs at selected location

26. Bank Deposits
demand arrow
average Demand
Here's how Bank Deposits is used in Customer Account Manager jobs:
  • Assist with in-store & telephone sales, balancing payment receipts, daily bank deposits, merchandising and store maintenance activities.
  • Collected on over 80-100 accounts; directed bank deposits, customer service, direct sales, and inventory shipments.
  • Perform other job functions, housekeeping, deliveries, and bank deposits, based on business needs.
  • Log and deposit money collected in field as well as make and record bank deposits.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Open and close store; and make bank deposits.
  • Verified daily bank deposits with the General Manager.
  • Counted cash drawers and made bank deposits.
  • Manage employees, Bank deposits, Sales
  • Balance cash drawer nightly and prepare bank deposits daily.

Show More

9 Bank Deposits Jobs

No jobs at selected location

27. Collections Process
demand arrow
average Demand
Here's how Collections Process is used in Customer Account Manager jobs:
  • Assist in managing the collections process* Collect revenues and protect company assets* Counsel customers to gain timely renewal payments
  • Manage the collections process, counsel customers to gain timely lease merchandise renewals.
  • Managed 1,223 customer accounts; managed the revenue collections process.
  • Assist in managing the collections process.
  • Assisted in the creation of narratives surrounding the waybilling-rating-collections process and participated in the SOX Audits.
  • Managed the collections process by collections money and obtaining customer signatures on lease agreements.

Show More

28. Service Calls
demand arrow
average Demand
Here's how Service Calls is used in Customer Account Manager jobs:
  • Ensured customer satisfaction by promptly and accurately managing customer accounts, deliveries and customer service calls.
  • Answer daily 80 to 100 inbound service calls to assist customers with routine concerns in a timely and professional manner.
  • Service calls/repairs, field visits, phone collections, and delivery/returns were part of my daily routine.
  • Assisted customers with equipment problems over the phone, thus avoiding at home service calls.
  • Handled service calls both over the phone and on-site in customer's homes.
  • Visited building sites to follow-up delivery and service calls and to strengthen relationships.
  • Make outgoing customer service calls, assist with client questions and concerns.
  • Performed routine service calls, product exchanges and assisted with merchandise returns.
  • Provide team support for answering questions and resolving escalated customer service calls.
  • Dispatched service calls by radio and additional productions.
  • Handled accounts that were delinquent and service calls.
  • Assisted customers with sales and service calls.
  • Perform service calls and exchanges.
  • Responded to customer service calls.
  • Assisted customers with their accounts and getting their products paid for in a timely fashion also made deliveries and service calls
  • Fielded incoming new order or service calls from customers and provide telephone assistance.
  • Completed customer service calls in a timely manner as assigned.

Show More

68 Service Calls Jobs

No jobs at selected location

29. CRM
demand arrow
average Demand
Here's how CRM is used in Customer Account Manager jobs:
  • Provided daily and weekly CRM reports to department heads ensuring effective communication.
  • Decreased staff time (and payroll) with customer issues by launching CRM and leading regional implementation and training.
  • Employed CRM to manage a portfolio of 200 accounts and a territory generating +$4,000,000 in sales.
  • Document activities performed on customers' accounts using CARFAX's Customer Relationship Management (CRM) application.
  • Distribute manual and electronic correspondences received via CARFAX's CRM management application every 15 minutes.
  • Maintain current up to date information on the CRM.
  • Managed Customer Relationship Management (CRM).
  • Maintain CRM and client inventory database.
  • Utilized Salesforce CRM to manage my customer communication, payments and update supervisors
  • Facilitate and consult with CRM Implementation Analyze and resolve all problems in the communications networks, hardware and software.
  • Identified opportunities and sold accounts in 8 state territory prospecting by phone, managing inbound inquiries using Microsoft CRM.
  • Implemented Salesforce CRM system to manage all aspects of customer accounts from sales to on- going support.
  • Manage end user up to C-level relationships Used SalesForce.com CRM to maintain accurate and pipeline and records.
  • Used CRM tool, Help Scout, like Salesforce, to track projects and update customers.
  • Leveraged Siebel, Oracle s comprehensive CRM system, to order management and supporting organizations.
  • Customized Registrations, Reports, and Dashboard configurations using Salesforce CRM.
  • Managed and maintained the CRM tool, Salesforce for all accounts.
  • Recorded all activity in Salesforce.com our CRM of choice.
  • Full knowledge of Salesforce.com CRM platform.

Show More

1,511 CRM Jobs

No jobs at selected location

30. Customer Orders
demand arrow
low Demand
Here's how Customer Orders is used in Customer Account Manager jobs:
  • Complete responsibility for daily tactical management of customer orders, ranging from order entry through delivery and problem resolution.
  • Process Customer orders -Maintain Customer requested inventory -Order raw material for goods to be made -Maintain physical inventory
  • Processed customer orders, analyzed discrepancies, and effectively communicated with the customer to resolve issues.
  • Developed daily production scheduling based on current customer orders.
  • Administered customer orders for facility - worked with customers to clarify requirements, coordinate with operations and build up pricing.
  • Entered customer orders in data base for kitchen and floor manager to have food set up on time.
  • Work with Sales Representatives to gather customer needs and manage complaints and issues affecting customer orders.
  • Created, monitored and tracked customer orders through Honeywell's order management systems.
  • Managed customer orders verses product on order and inventory for North America and Europe
  • Placed customer orders, resolved customer issues related to product and technical questions.
  • Updated customer orders from start to finish in an accurate and timely manner.
  • Process all customer orders, generate invoices, and answer all incoming calls.
  • Entered customer orders, vendor receipts, and invoices into offline system.
  • Operated computers for data entry, updating accounts and tracking customer orders.
  • Filled customer orders for installations, disconnections and changes of service.
  • Process customer orders using EDI (electronic data interchange).
  • Maintain & inform all departments on critical customer orders.
  • Processed, confirmed, and verified customer orders.
  • Organized daily customer orders and shipping.
  • Ensured optimal processing of customer orders and proper accounting for customer invoices using Netsuite Accounting software .

Show More

122 Customer Orders Jobs

No jobs at selected location

31. Customer Counselor
demand arrow
low Demand
Here's how Customer Counselor is used in Customer Account Manager jobs:
  • Act as a customer counselor by discussing customer options to resolve delinquency
  • Act as a customer counselor by discussing benefits of timely lease agreement renewal payments.
  • Act as a customer counselor.
  • Act as a customer counselor who resells the benefits of timely lease agerement renewal payments.

Show More

32. Customer Requirements
demand arrow
low Demand
Here's how Customer Requirements is used in Customer Account Manager jobs:
  • Manage all technical elements of the customer qualification process including tracking and driving the resolution per customer requirements and expectations.
  • Solicit feedback from the customer and document improvement opportunities to develop internal working relationships to support customer requirements.
  • Collected, monitored and evaluated customer requirements to achieve desired delivery time and 100% customer satisfaction.
  • Convey customer requirements to consultants and/or Independent Solution Vendors for facilitation of demos.
  • Negotiated contract pricing and reviewed all orders and contracts for customer requirements.
  • Provide timely communication to meet customer requirements and resolve customer needs.
  • Pushed products while identifying with individual customer requirements and preferences.
  • Identify past and current customer requirements by establishing reports.
  • Analyze customer requirements and implement solutions.
  • Acted as point of contact between Information Management Officers and ITA to coordinate, implement and oversee customer requirements.
  • Developed and executed planning & production control processes to control the flow of customer requirements to meet business goals.
  • Manage customer priorities and worked with our internal/external groups to ensure these customer requirements are met.
  • Utilized BMC Remedy Tool and the ITILv3.0 process to manage customer requirements and direct solutions.
  • Manage customer contracts and annual agreements by reporting monthly to ensure customer requirements are met.
  • Developed strategies, plans and processes to effectively manage and track customer requirements.
  • Collected,monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.
  • Exercise sound judgement and make independent decisions to promptly resolve emergency customer requirements.
  • Contract review of all orders to ensure customer requirements matched company policy.
  • Plan and schedule distribution services including shipping and delivery to ensure customer requirements are met in an efficient manner.
  • Present P lan and coordinate overall production of customer requirements, from receipt of order through final shipment.

Show More

94 Customer Requirements Jobs

No jobs at selected location

33. Monthly Revenue
demand arrow
low Demand
Here's how Monthly Revenue is used in Customer Account Manager jobs:
  • General Manager is responsible for overall collection of monthly revenue as well as any shrinkage caused by customer charge-offs due.
  • Monitored and managed monthly revenue and profits, daily goal board, daily strategy meetings, and daily bank deposits.
  • Increased monthly revenue by securing rental orders for new and existing customers on the sales floor and via telephone.
  • Position required daily phone calls to collect payments for each customer in order to achieve monthly revenue goal.
  • Manage a revenue goal of $149,715,661.00 by consistently reaching an average monthly revenue goal of $87,956.00.
  • Collected on average 98% of the store monthly revenue every month Skills Used Customer Service.
  • Prepare, track, and execute daily, weekly, and monthly revenue and gap goals.
  • Meet monthly revenue, collection percentage, along with acquisition and maintenance of customer base.
  • Generated monthly revenue outlook for rolling 12 month period, projected and ensured revenue attainment.
  • Manage accounts on a daily basis with the goal to increase monthly revenues.
  • Assist in generating over $100,000 in monthly revenue from customer accounts.
  • Managed a base of 50 customers with average monthly revenue of 2500.
  • Tracked daily, weekly, and monthly revenue and percentages.
  • Achieve semi monthly and monthly revenue and credit goals.
  • Ensured monthly revenue and closing percentage goals were met.
  • Completed and set weekly & monthly revenue.
  • Accounted for $91,000.00 of monthly revenue.
  • Increased monthly revenue in a competitive market.
  • Meet and exceed monthly revenue quotas.

Show More

3 Monthly Revenue Jobs

No jobs at selected location

34. Certify Merchandise
demand arrow
low Demand
Here's how Certify Merchandise is used in Customer Account Manager jobs:
  • Clean and certify merchandise in the cleaning station for all merchandise personally returned.
  • Clean and certify merchandise for all items personally returned.
  • Maintain updated accurate customer information Clean and certify merchandise in the Certification Zone for all items personally returned.
  • Clean and certify merchandise in the Quality Assurance Center for items personnaly returned.

Show More

35. Inventory Management
demand arrow
low Demand
Here's how Inventory Management is used in Customer Account Manager jobs:
  • Developed inventory management system to track inventory and reduced physical inventory time by 30%.
  • Enhanced inventory management system by documenting formulations and reconciling assets with vendor records.
  • Negotiated blanket purchase orders and/or other inventory management programs with appropriate suppliers.
  • Monitor industry innovations in inventory management practices, technology and tools.
  • Inventory management and lost prevention.
  • Utilize SAP system for all inventory management, order entry, and quality requirements.
  • Supported inventory management, problem resolution and order processing for industrial and automotive coatings division for global chemical manufacturer.
  • Executed problem solving solutions related to inventory management to streamline ordering and distributionprocesses.

Show More

418 Inventory Management Jobs

No jobs at selected location

36. Collection Calls
demand arrow
low Demand
Here's how Collection Calls is used in Customer Account Manager jobs:
  • Receive and initiate collection calls on past due automotive, title, and consumer loans.
  • Make collection calls on a day to day basis.
  • make collection calls and insurance verification.
  • Manage over 100 customer accounts Selling several products to customers daily Making countless sales and collection calls
  • account manager collection calls increase sales profits deposit payment arrangments customer complaints 950 customers send out collection letter bankruptcy

Show More

202 Collection Calls Jobs

No jobs at selected location

37. Retail Store
demand arrow
low Demand
Here's how Retail Store is used in Customer Account Manager jobs:
  • Hired in March of 2007 as Manager-in-Training at retail store #C0201.

Show More

175 Retail Store Jobs

No jobs at selected location

38. Product Knowledge
demand arrow
low Demand
Here's how Product Knowledge is used in Customer Account Manager jobs:
  • Developed profitable relationships with current and prospective customers, and provided exceptional customer support through attentiveness and extensive product knowledge.
  • Completed internal web based training on a daily/weekly/monthly basis regarding sales/collections/product knowledge/product repair/vehicle maintenance.
  • Used product knowledge and quality standards to consistently produce high-quality customer service.
  • Shared product knowledge with customers while making personal recommendations.
  • Developed strong repeat business based on product knowledge taking sales from $0 to over $2 Million annually.
  • Attended, as directed, sales and training meetings to enhance product knowledge, pricing, procedures and services.
  • Worked along with a team to meet sales goals through product knowledge and ability to meet their needs.
  • Develop and retain new customers and previous customers; make use of product knowledge and sales techniques.
  • Cash control, employee training, hiring, & having keen product knowledge.
  • Stayed current on product knowledge in order to more effectively assist customers.
  • Develop and maintain product knowledge and sales materials;.
  • Learn promotional items along with all product knowledge.
  • Attend product trainings monthly to gain proficiency of product knowledge and increase sales.
  • Assisted both customers and prospects by providing world class service and product knowledge.

Show More

245 Product Knowledge Jobs

No jobs at selected location

39. Timely Payment
demand arrow
low Demand
Here's how Timely Payment is used in Customer Account Manager jobs:
  • Worked alongside Store manager to ensure timely payments and made financial arrangements when necessary.
  • Maintained customer accounts and assured timely payment.
  • Communicated importance of timely payments.
  • Worked with customers to ensure timely payments were made with the goal that they could achieve ownership of their merchandise.
  • Work with customer's accounts to insure timely payment is maintained track stores performance and profits as well as collections.
  • Review past due accounts and communicate via phone and in person to help council customer to make timely payments.
  • Maintained accurate records of past due account activity and worked with customers to promote timely payments.
  • Ensured timely payment of lease agreements via store, field and telephone and prevented loss.
  • Reviewed all expired accounts and communicated with the customers to promote timely payments.
  • Ensured timely payments on accounts and verified accounts were paid in full.
  • Reviewed past due accounts and communicated with customers to promote timely payments.
  • Follow up to ensure timely payments of all accounts.
  • Manage customer accounts to insure timely payments.
  • Ensured customers timely payments of leased items.
  • Helped customers maintain timely payments on accounts.
  • Managed Payroll for 250 Clinicians Administered timely payment of travel and other reimbursable items Effectively troubleshoot errors/Research solutions Superior communication

Show More

57 Timely Payment Jobs

No jobs at selected location

40. Revenue Growth
demand arrow
low Demand
Here's how Revenue Growth is used in Customer Account Manager jobs:
  • Develop existing relationships for increased revenue growth and customer satisfaction.
  • Utilize all tools available to assist customers in achieving ownership and promote additional revenue growth.
  • Pioneered a new revenue retention, revenue growth Account Management group for Small Business.
  • Focused on revenue retention, revenue growth and sales growth.
  • Generate sales revenue growth through new targeted customers.
  • Coordinated with management to maintain revenue growth.
  • Exceeded 110% of revenue growth plan.

Show More

79 Revenue Growth Jobs

No jobs at selected location

41. Outbound Calls
demand arrow
low Demand
Here's how Outbound Calls is used in Customer Account Manager jobs:
  • Handled inbound and outbound calls in a demanding and competitive collections-customer service atmosphere.
  • Placed outbound calls or communicated via email a response to or a resolution(s) to clinician's inquiries.
  • Handled inbound and outbound calls to other stores regarding merchandise, payments, and delivery scheduling.
  • Worked with developers to resolve problems with files via incoming and outbound calls and emails.
  • Completed 40+ daily outbound calls * Recorded accurate and efficient records in the customer database.
  • Handled inbound and outbound calls in a high volume environment with ease and accuracy.
  • Handled inbound/ outbound calls to customers regarding end of term balances and payoff amounts.
  • Handle inbound and outbound calls with, members, providers, and physicians.
  • Handle all outbound calls to customers for collecting past due payments.
  • Placed outbound calls to card members to increase usage of card.
  • Provided customer relations support via inbound and outbound calls.
  • Conducted inbound and outbound calls in call center.
  • Managed 20 to 50 Inbound/Outbound calls per day.
  • Processed 100+ inbound and outbound calls daily.

Show More

97 Outbound Calls Jobs

No jobs at selected location

42. Trade Shows
demand arrow
low Demand
Here's how Trade Shows is used in Customer Account Manager jobs:
  • Attended trade shows, communicated with manufacturers, secured and retained customers, negotiated contracts.
  • Organize participation in trade shows and facilitate order processing, invoicing, and inventory tracking.
  • Represented company at local and national trade shows and consulted on marketing and sales directions.
  • Attend, participate and organize as needed state, regional and national trade shows.
  • Attended marketing events and trade shows to attract new clients/contractors and generate business.
  • Traveled to trade shows and livestock expos to represent ViaGen and cloning technology.
  • Prepared and executed product accommodations for reviews, giveaways and trade shows.
  • Involved in trade shows to promote products, sales and service.
  • Represented company at local and national trade shows and research fairs.
  • Work related trade shows in order to reach more customers.
  • Represented the company at trade shows and industry user meetings.
  • Participate in trade shows and other marketing events.
  • Attended trade shows to represent our company.
  • Participated in trade shows and conventions.
  • Attended Industry Trade Shows as required
  • Represented the company at trade shows and company events, speaking on behalf of Merck KGaA.
  • Demonstrated software functionality to potential clients online, onsite, and at trade shows.
  • Attended numerous classses, trade shows and seminars for education of products and selling.
  • Close leads generated from trade shows, direct marketing and web site hits.
  • Represented Rexam at trade shows and customers facilities.

Show More

176 Trade Shows Jobs

No jobs at selected location

43. Client Relationships
demand arrow
low Demand
Here's how Client Relationships is used in Customer Account Manager jobs:
  • Developed, maintained, and managed client relationships by supporting end-to-end accounts receivable fulfillment process.
  • Used advanced sales and marketing techniques to maintain successful company/client relationships.
  • Established and maintained client relationships at the director and managerial level through regular contact and through Quarterly Business Reviews.
  • Approved loan exceptions within the range of company policy, escalated issues to upper management and balanced client relationships.
  • Pitched business options and pricing opportunities in an effort to establish new client relationships and exceed quarterly volume goals.
  • Used available technologies and creative marketing to inform, education and further develop new and existing client relationships.
  • Cultivated client relationships to build brand awareness growing new business 10% through referrals and word-of-mouth advertising.
  • Managed all aspects of B2B client relationships.
  • Cultivated client relationships through regularly scheduled meetings with strategic accounts (on site, GTM, webinars, and telephonic).

Show More

198 Client Relationships Jobs

No jobs at selected location

44. Strategy Meetings
demand arrow
low Demand
Here's how Strategy Meetings is used in Customer Account Manager jobs:
  • Worked closely with regional staff to set goals along with strategy meetings to target a completion of 100 % collected revenue.
  • Hold daily strategy meetings to ensure my department is focused on reaching and maintaining goals.
  • Hold daily strategy meetings for goals put in place for the day.
  • Hold strategy meetings daily to reiterate department goals and track renewal lists.
  • Created reports for monthly strategy meetings with client to improve SLA's.
  • Conducted daily strategy meetings, setting weekly and monthly goals.
  • Attend and assist with strategy meetings.
  • Hold daily strategy meetings and personally accountable for all renewal buckets arethroughly worked to ensure store performance goals are achieved.Selected Accomplishments

Show More

45. Route Sheets
demand arrow
low Demand
Here's how Route Sheets is used in Customer Account Manager jobs:
  • Maintain accurate customer information, weekly truck maintenance sheets and daily route sheets.
  • Review route sheets and reconcile petty cash as directed by general manager.
  • Complete and maintain weekly truck maintenance sheets and route sheets daily.
  • Complete and maintain weekly truck maintenace sheet and route sheets dialy.

Show More

46. Accurate Customer Information
demand arrow
low Demand
Here's how Accurate Customer Information is used in Customer Account Manager jobs:
  • Updated accurate customer information as needed.
  • Maintain updated accurate customer information.

Show More

47. External Customers
demand arrow
low Demand
Here's how External Customers is used in Customer Account Manager jobs:
  • Incorporate planning decisions from external customers and suppliers to reduce material and product variability, and arrive at optimal solutions.
  • Teamed with multiple internal and external customers, resolving customer dispute issues related to lease contractual misunderstanding and invoicing.
  • Investigate, validate & resolve billing and funding requests received from internal/external customers utilizing appropriate departmental on-line applications/resources.
  • Coordinate project activity and execution through close coordination with Customer Project Management, internal and external customers.
  • Document all actions taken and any communications with internal and external customers clearly, timely and accurately.
  • Communicate with external customers directly and advise of status of orders/deliveries, and any potential situations.
  • Team collaboration for both internal and external customers was exhibited to meet demanding requirements.
  • Supported both internal and external customers of a national automotive advertising website.
  • Provided professional and prompt customer service to all internal and external customers.
  • Communicated daily with internal and external customers about the order status.
  • Developed strong working relationships with multiple internal and external customers.
  • Developed and maintained relationships between Staples and 650 external customers.
  • Supported internal and external customers.
  • Present information to all levels of management up to and including executive level for both internal and external customers.
  • Build and maintain relationships with internal & external customers and provide day to day status.
  • Communicate daily with both internal and external customers to assure program success.
  • Partnered with internal and external customers to improve and streamline procedures.
  • Process Verifications of Mortgage for both internal and external customers.

Show More

454 External Customers Jobs

No jobs at selected location

48. Store Computer System
demand arrow
low Demand
Here's how Store Computer System is used in Customer Account Manager jobs:
  • Document all customer promises and update customer information in the store computer system

Show More

49. Potential Customers
demand arrow
low Demand
Here's how Potential Customers is used in Customer Account Manager jobs:
  • Assisted with presentations to customers and potential customers.
  • Visit regularly with potential customers at selected facilities.
  • Identify new potential customers, including cold calls and development of leads through referral channels, trade periodicals and marketing guidebooks.
  • Attracted potential customers by answering product and service questions; suggesting information about other products and services.
  • Place outbound follow-up calls to sales leads and persuade potential customers to complete and submit an application.
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Prospect and cold call all potential customers and established relationships for long term business.
  • Help stabilize and secure the company's financial position by retaining current customers and promoting multi-product business to potential customers.
  • Analyzed reports to determine credit lines for current and potential customers.

Show More

197 Potential Customers Jobs

No jobs at selected location

50. Inventory Control
demand arrow
low Demand
Here's how Inventory Control is used in Customer Account Manager jobs:
  • Implemented new inventory control system for tracking/ordering merchandise from multiple vendors.
  • Maintained accuracy in inventory control records, stock level data, and purchase orders.
  • Oversee shipping, receiving, and inventory control.
  • Inventory Control Monitoring products, inbound and verify upload maintenance inventory control activities reports.
  • Reduced time needed for everyday receiving, shipping and inventory control procedures through the restructuring of the warehouse facilities.

Show More

341 Inventory Control Jobs

No jobs at selected location

Customer Account Manager Jobs

NO RESULTS

Aw snap, no jobs found.

20 Most Common Skills For A Customer Account Manager

Customer Service

26.0%

Customer Accounts

25.1%

Lease Agreements

6.5%

Customer Base

3.8%

New Accounts

3.7%

Customer Relations

3.2%

Accounts Department

3.1%

Update Customer Information

3.0%

Technical Support

3.0%

Account Management

2.9%

Delinquent Accounts

2.6%

Phone Calls

2.5%

Customer Payment History

2.0%

Customer Contact

1.9%

Data Entry

1.9%

Aaron

1.8%

Sales Goals

1.8%

Customer Identification

1.7%

Company Standards

1.7%

GM

1.7%
Show More

Typical Skill-Sets Required For A Customer Account Manager

Rank Skill
1 Customer Service 20.0%
2 Customer Accounts 19.3%
3 Lease Agreements 5.0%
4 Customer Base 2.9%
5 New Accounts 2.8%
6 Customer Relations 2.4%
7 Accounts Department 2.4%
8 Update Customer Information 2.3%
9 Technical Support 2.3%
10 Account Management 2.2%
11 Delinquent Accounts 2.0%
12 Phone Calls 1.9%
13 Customer Payment History 1.5%
14 Customer Contact 1.5%
15 Data Entry 1.4%
16 Aaron 1.4%
17 Sales Goals 1.4%
18 Customer Identification 1.3%
19 Company Standards 1.3%
20 GM 1.3%
21 Sales Floor 1.2%
22 Customer Complaints 1.2%
23 Customer Retention 1.1%
24 Cam 1.0%
25 Customer Care 1.0%
26 Bank Deposits 1.0%
27 Collections Process 0.9%
28 Service Calls 0.9%
29 CRM 0.9%
30 Customer Orders 0.9%
31 Customer Counselor 0.8%
32 Customer Requirements 0.8%
33 Monthly Revenue 0.8%
34 Certify Merchandise 0.8%
35 Inventory Management 0.8%
36 Collection Calls 0.7%
37 Retail Store 0.7%
38 Product Knowledge 0.7%
39 Timely Payment 0.7%
40 Revenue Growth 0.6%
41 Outbound Calls 0.6%
42 Trade Shows 0.6%
43 Client Relationships 0.6%
44 Strategy Meetings 0.6%
45 Route Sheets 0.6%
46 Accurate Customer Information 0.6%
47 External Customers 0.6%
48 Store Computer System 0.5%
49 Potential Customers 0.5%
50 Inventory Control 0.5%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
Show More

29,227 Customer Account Manager Jobs

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.