Customer Account Representative Education Requirements And Courses

Customer account representative education requirements

Updated January 8, 2025

2 min read

Usually, customer account representatives don't need a college education. The most common degree for customer account representatives is bachelor's degree with 46% graduates, with only 23% customer account representative graduates earning high school diploma. Customer account representatives who decided to graduate from college often finish University of Phoenix or DeVry University. Some good skills to have in this position include work ethic, inbound calls and customer orders.

Popular customer account representative certifications include International Accredited Business Accountant (IABA), Certified Medical Office Manager (CMOM), or Certified Management Accountant (CMA). To improve customer account representative qualification and skills, we prepared some online courses to help in customer account representative education paths.

What education do you need to become a customer account representative?

What degree do you need to be a customer account representative?

The most common degree for customer account representatives is bachelor's degree, with 46% of customer account representatives earning that degree. The second and third most common degree levels are high school diploma degree at 23% and high school diploma degree at 20%.

Bachelor's, 46%

High School Diploma, 23%

Associate, 20%

Diploma, 6%

Other Degrees, 5%

What should I major in to become a customer account representative?

You should major in business to become a customer account representative. 36% of customer account representatives major in business. Other common majors for a customer account representative include accounting and criminal justice.

Business, 36%

Accounting, 7%

Criminal Justice, 6%

General Studies, 6%

Other Majors, 45%

Best majors for customer account representatives

Rank	Major	Percentages
1	Business	35.8%
2	Accounting	6.9%
3	Criminal Justice	5.6%
4	General Studies	5.6%
5	Communication	5.1%

Show more common customer account representative majors

20 best online courses for customer account representatives

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1. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

2. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

3. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

4. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

5. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

6. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

7. Financial Accounting & Excel-Comprehensive Accounting Course

4.3

(736)

Comprehensive accounting course to learn the accounting cycle in a practical way and pick up critical Excel fundamentals...

8. Customer Service: 6 Keys To Exceptional Customer Service

4.6

(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

9. Brilliant Customer Service: How to Impress your Customers!

4.7

(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

10. The Customer: Build a Customer Service Strategy (BITE SIZE)

4.5

(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

11. Customer Service Training: Dealing with Difficult Customers

4.5

(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

12. Dealing With Angry Customers

4.3

(254)

Skills and Techniques for Handling Most Customer Situations...

13. Customer Service Fundamentals: Putting People First

4.4

(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

14. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

15. Customer Retention: Maximise Your Profits

4.6

(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

16. The Customer: Develop Customer Centric Metrics (BITE SIZE)

(422)

To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully...

17. Customer Success Manager (CSM) Elite

4.6

(1,178)

Accelerate your Customer Success career with actionable strategies you can implement immediately...

18. Financial Accounting-Adjusting Entries & Financial Statement

4.6

(930)

Master Adjusting Entries & Financial Statements: A Comprehensive Guide for Accurate Accounting and Reporting...

19. Customer Service: Keep 'em coming back!

4.5

(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

20. Fundamentals of Logistics, Supply Chain & Customer Service

4.5

(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

Average customer account representative salary by education level

According to our data, customer account representatives with a Master's degree earn the highest average salary, at $42,318 annually. Customer account representatives with a Bachelor's degree earn an average annual salary of $40,656.

Customer account representative education level	Customer account representative salary
Master's Degree	$42,318
High School Diploma or Less	$35,790
Bachelor's Degree	$40,656
Some College/ Associate Degree	$37,046