Customer account technician demographics and statistics in the US
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Customer account technician demographics by:
Customer account technician gender statistics
55.1% of customer account technicians are women and 44.9% of customer account technicians are men.
- Female, 55.1%
- Male, 44.9%
Customer account technician gender ratio
| Gender | Percentages |
|---|---|
| Female | 55.1% |
| Male | 44.9% |
Customer account technician gender pay gap
Women earn 92¢ for every $1 earned by men
Male income
$87,705
Female income
$80,716
Customer account technician gender ratio over time
This data breaks down the percentage of men and women in customer account technician positions over time. Currently, 55.1% of customer account technicians are female.
Customer account technician gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 47.79% | 52.21% |
| 2011 | 47.85% | 52.15% |
| 2012 | 48.97% | 51.03% |
| 2013 | 47.81% | 52.19% |
| 2014 | 46.20% | 53.80% |
| 2015 | 46.09% | 53.91% |
| 2016 | 46.48% | 53.52% |
| 2017 | 46.57% | 53.43% |
| 2018 | 44.70% | 55.30% |
| 2019 | 45.64% | 54.36% |
| 2020 | 45.75% | 54.25% |
| 2021 | 44.93% | 55.07% |
Customer account technician related jobs gender ratio
We compared customer account technicians with similar job titles to see how gender ratios vary. As you can see, commercial equipment and supplies sales representative and outside parts sales have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Avon Representative | 6% | 94% |
| Avon Sales Representative | 7% | 93% |
| Inside Sales Assistant | 20% | 80% |
| Customer Account Technician | 45% | 55% |
| Factory Representative | 90% | 10% |
| Outside Parts Sales | 92% | 8% |
| Commercial Equipment And Supplies Sales Representative | 93% | 7% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer account technician demographics by race
The most common ethnicity among customer account technicians is White, which makes up 72.7% of all customer account technicians. Comparatively, 14.0% of customer account technicians are Hispanic or Latino and 5.4% of customer account technicians are Asian.
- White, 72.7%
- Hispanic or Latino, 14.0%
- Asian, 5.4%
- Black or African American, 4.0%
- Unknown, 3.7%
- American Indian and Alaska Native, 0.2%
Customer account technician race
| Customer account technician race | Percentages |
|---|---|
| White | 72.7% |
| Hispanic or Latino | 14.0% |
| Asian | 5.4% |
| Black or African American | 4.0% |
| Unknown | 3.7% |
| American Indian and Alaska Native | 0.2% |
Customer account technician race and ethnicity over time
See how customer account technician racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer account technician race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 78.56% | 4.10% | 4.49% | 11.23% |
| 2011 | 78.05% | 3.98% | 4.82% | 11.77% |
| 2012 | 78.12% | 3.89% | 4.81% | 11.65% |
| 2013 | 77.50% | 4.14% | 4.69% | 12.19% |
| 2014 | 76.61% | 4.32% | 4.78% | 12.66% |
| 2015 | 77.01% | 4.10% | 4.77% | 12.47% |
| 2016 | 76.52% | 3.82% | 4.83% | 13.07% |
| 2017 | 76.65% | 4.12% | 4.71% | 12.78% |
| 2018 | 76.32% | 4.01% | 4.83% | 13.05% |
| 2019 | 76.27% | 3.91% | 4.94% | 13.16% |
| 2020 | 74.64% | 4.02% | 4.84% | 12.98% |
| 2021 | 72.68% | 4.02% | 5.37% | 13.96% |
Customer account technician wage gap by race
According to our data, white customer account technicians have the highest average salary compared to other ethnicities. Black or african american customer account technicians have the lowest average salary at $78,843.
| Ethnicity | Salary |
|---|---|
| Unknown | $90,366 |
| White | $93,158 |
| Black or African American | $78,843 |
| Asian | $88,622 |
| Hispanic or Latino | $88,226 |
Average customer account technician age
See how the average age of customer account technicians varies based on ethnicity and gender.
Male
Female
Customer account technician age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 43 | 51.5 |
| Unknown | 46 | 39 |
| Asian | 44 | 48 |
| Hispanic or Latino | 44 | 44 |
| White | 50 | 47 |
| American Indian and Alaska Native | 41 |
Customer account technician age breakdown
The average age of customer account technicians is 40+ years years old, representing 71% of the customer account technician population.
Customer account technician age breakdown
| Customer Account Technician Years | Percentages |
|---|---|
| 40+ years | 71% |
| 30-40 years | 22% |
| 20-30 years | 7% |
Customer account technician educational attainment
The most common degree for customer account technicians is bachelor's degree, with 63% of customer account technicians earning that degree. The second and third most common degree levels are associate degree degree at 23% and associate degree degree at 10%.
- Bachelor's, 63%
- Associate, 23%
- High School Diploma, 10%
- Doctorate, 3%
- Other Degrees, 1%
Customer account technicians by degree level
| Customer account technician degree | Percentages |
|---|---|
| Bachelor's | 63% |
| Associate | 23% |
| High School Diploma | 10% |
| Doctorate | 3% |
| Other Degrees | 1% |
Customer account technician jobs you might like
Customer account technician wage gap by degree level
According to the data, customer account technicians with a Master's degree earn more than those without, at $120,219 annually. With a Doctorate degree, customer account technicians earn a median annual income of $113,711 compared to $103,505 for customer account technicians with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $120,219 |
| High School Diploma or Less | $70,793 |
| Bachelor's Degree | $103,505 |
| Doctorate Degree | $113,711 |
| Some College/ Associate Degree | $74,567 |
Customer account technician employment statistics
Company size where customer account technicians work
Below, you can see the size of companies where customer account technicians work.
Customer account technician jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 8% |
| 50 - 100 employees | 8% |
| 100 - 500 employees | 12% |
| 500 - 1,000 employees | 4% |
| 1,000 - 10,000 employees | 23% |
| > 10,000 employees | 46% |
Customer account technician jobs by industry
The most common industries for customer account technicians are manufacturing, telecommunication and professional.
Customer account technician industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 28% |
| Manufacturing | 14% |
| Telecommunication | 11% |
| Professional | 8% |
| Technology | 8% |
| Finance | 8% |
| Media | 6% |
| Insurance | 6% |
| Retail | 3% |
| Start-up | 3% |
| Utilities | 3% |
| Construction | 3% |
Customer account technician turnover and employment statistics
Customer account technician unemployment rate over time
The unemployment rate for customer account technicians between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer account technician unemployment rate by year
| Year | Customer account technician unemployment rate |
|---|---|
| 2010 | 6.75% |
| 2011 | 6.06% |
| 2012 | 4.91% |
| 2013 | 4.06% |
| 2014 | 3.30% |
| 2015 | 2.93% |
| 2016 | 2.45% |
| 2017 | 2.47% |
| 2018 | 2.23% |
| 2019 | 2.12% |
| 2020 | 3.95% |
| 2021 | 3.72% |
Average customer account technician tenure
The average customer account technician stays at their job for 1-2 years, based on the 75 customer account technicians resumes in Zippia's database.
Customer account technician tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 9% |
| 1-2 years | 42% |
| 3-4 years | 18% |
| 5-7 years | 12% |
| 8-10 years | 5% |
| 11+ years | 13% |
Customer account technician LGBT ratio compared to similar jobs
Review the percent of customer account technicians that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Customer Account Technician | 6.15% | - |
| Pawn Broker | 7.00% | 1,805 |
| Computer Sales Associate | 7.09% | 231,780 |
| Sales Support Coordinator | 7.23% | 86,112 |
| Trade Specialist | 7.29% | 25,669 |
| Front Counter Attendant | 8.34% | 93,837 |
| Travel Coordinator | 12.49% | 22,775 |
Similar customer account technician jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Pawn Broker | 7.00% | 1,805 |
| Computer Sales Associate | 7.09% | 231,780 |
| Sales Support Coordinator | 7.23% | 86,112 |
| Trade Specialist | 7.29% | 25,669 |
| Front Counter Attendant | 8.34% | 93,837 |
| Travel Coordinator | 12.49% | 22,775 |
Foreign languages spoken by customer account technicians
The most common foreign language among customer account technicians is Mandarin at 25.0%. The second-most popular foreign language spoken is Cantonese at 25.0% and Spanish is the third-most popular at 25.0%.
- Mandarin, 25.0%
- Cantonese, 25.0%
- Spanish, 25.0%
- Hebrew, 25.0%
Customer account technician languages spoken
| Foreign language | Percentages |
|---|---|
| Mandarin | 25.0% |
| Cantonese | 25.0% |
| Spanish | 25.0% |
| Hebrew | 25.0% |