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There are several educational requirements to become a customer account technician. Customer account technicians usually study criminal justice, business, or biology. 63% of customer account technicians hold a bachelor's degree, and 23% hold an associate degree. We analyzed 75 real customer account technician resumes to see exactly what customer account technician education sections show.
The most common colleges for customer account technicians are the DeVry University and the DeVry University.
There are also many online customer account technician courses to help get the education required to be a customer account technician.
| Customer account technician common college | Percentages |
|---|---|
| DeVry University | 15.38% |
| University of Phoenix | 11.54% |
| Chicago State University | 7.69% |
| Wayne State College | 3.85% |
| Syracuse University | 3.85% |
| Rank | Major | Percentages |
|---|---|---|
| 1 | Criminal Justice | 16.7% |
| 2 | Business | 11.9% |
| 3 | Biology | 7.1% |
| 4 | Environmental Control Technologies/Technicians | 7.1% |
| 5 | Computer Information Systems | 7.1% |
The best colleges for customer account technicians are University of Pennsylvania, Boston University, and New York University.
A customer account technician with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for customer account technicians. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become customer account technicians.
Farmingdale, NY • Private
In-state tuition
$8,306
Enrollment
9,394
Philadelphia, PA • Private
In-state tuition
$55,584
Enrollment
10,764
Plattsburgh, NY • Private
In-state tuition
$8,369
Enrollment
5,229
Alfred, NY • Private
In-state tuition
$8,570
Enrollment
3,721
Syracuse, NY • Private
In-state tuition
$51,853
Enrollment
14,759
Muncie, IN • Private
In-state tuition
$9,896
Enrollment
15,529
Delhi, NY • Private
In-state tuition
$8,360
Enrollment
3,142
Bakersfield, CA • Private
In-state tuition
$7,309
Enrollment
9,142
Bowling Green, OH • Private
In-state tuition
$11,105
Enrollment
13,729
Vestal, NY • Private
In-state tuition
$9,808
Enrollment
13,990
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The most affordable schools for customer account technicians are SUNY Farmingdale, baruch college of the city university of new york, and california state university - bakersfield.
If the best universities for customer account technicians are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for customer account technicians.
Farmingdale, NY • Private
In-state tuition
$8,306
Cost of attendance
16,091
New York, NY • Private
In-state tuition
$7,262
Cost of attendance
14,046
Bakersfield, CA • Private
In-state tuition
$7,309
Cost of attendance
16,714
Sarasota, FL • Private
In-state tuition
$5,587
Cost of attendance
13,043
Carson, CA • Private
In-state tuition
$6,942
Cost of attendance
14,469
Provo, UT • Private
In-state tuition
$5,620
Cost of attendance
18,136
Utica, NY • Private
In-state tuition
$8,238
Cost of attendance
21,567
Minot, ND • Private
In-state tuition
$7,064
Cost of attendance
15,576
Miami, FL • Private
In-state tuition
$6,556
Cost of attendance
19,434
Tallahassee, FL • Private
In-state tuition
$5,656
Cost of attendance
21,623
The hardest universities for customer account technicians to get into are University of Pennsylvania, Boston University, and New York University.
Some great schools for customer account technicians are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for customer account technicians based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
Philadelphia, PA • Private
Admissions rate
8%
SAT average
1,492
Boston, MA • Private
Admissions rate
22%
SAT average
1,420
New York, NY • Private
Admissions rate
20%
SAT average
1,419
Stanford, CA • Private
Admissions rate
4%
SAT average
1,497
Evanston, IL • Private
Admissions rate
8%
SAT average
1,508
Waltham, MA • Private
Admissions rate
43%
SAT average
1,338
Vestal, NY • Private
Admissions rate
40%
SAT average
1,376
Washington, DC • Private
Admissions rate
42%
SAT average
1,380
Bronx, NY • Private
Admissions rate
46%
SAT average
1,354
Syracuse, NY • Private
Admissions rate
50%
SAT average
1,284
The easiest schools for customer account technicians to get into are University of the Incarnate Word, notre dame college, and nyack college.
Some schools are much easier to get into. If you want to start your career as a customer account technician without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for customer account technicians.
San Antonio, TX • Private
Admissions rate
88%
SAT average
1,044
Cleveland, OH • Private
Admissions rate
90%
SAT average
994
New York, NY • Private
Admissions rate
98%
SAT average
999
Gwynedd Valley, PA • Private
Admissions rate
92%
SAT average
1,031
Wayne, NJ • Private
Admissions rate
93%
SAT average
994
Plainview, TX • Private
Admissions rate
98%
SAT average
1,003
Milton, MA • Private
Admissions rate
93%
SAT average
1,026
Dallas, TX • Private
Admissions rate
83%
SAT average
992
Lodi, NJ • Private
Admissions rate
81%
SAT average
999
Miami, FL • Private
Admissions rate
91%
SAT average
1,006
| Customer account technician education level | Customer account technician salary |
|---|---|
| Master's Degree | $120,219 |
| High School Diploma or Less | $70,793 |
| Bachelor's Degree | $103,505 |
| Doctorate Degree | $113,711 |
| Some College/ Associate Degree | $74,567 |