Customer Account Technician remote jobs

Special Instructions Dear Applicant, The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following: Social Security Number Date of Birth Age Citizenship Status Gender Ethnicity/Race Marital Status Applicant Photos * A redaction guide can be found by clicking here. Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission. Transcripts Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA). Foreign transcripts Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members General Statement of JobThe Centers for Learning Excellence (CLE) Customer Service Technician interacts with students, College employees, and community users and performs a wide variety of customer service and office support functions including responding to inquiries and providing general information and assistance to students, College employees, and community users regarding CLE spaces and programs. Assists students, faculty, and community users with utilization of College resources within the CLE.Specific Duties and ResponsibilitiesEssential Functions: Provides a positive, friendly, and knowledgeable impression of the College, interacts with students, College employees, and community users, and provides exceptional customer service. Performs a wide variety of customer service and office support functions including responding to inquiries and providing general information and assistance to students, College employees, and community users regarding the CLE. Manages front reception area and serves as a customer service representative for the CLE in the center and online as assigned. Enforces college procedures for printing and computer use. Enforces CLE procedures for students, College employees, and community users and communicates proactively with CLE supervisors regarding any discrepancies. Assists supervisors with the use of attendance tracking and appointment scheduling software. Participates in required departmental trainings, workshops, and meetings. Has access to a remote working site that is safe and free from interruptions, and to a reliable internet connection sufficient to perform job duties remotely as required. Prepares packets for Supplemental Instruction Leaders, tutors, academic coaches, and other CLE staff as needed; prepares copies; assists in arranging for supplies. Assists departmental staff with marketing and data retrieval. Performs other duties as assigned. Required Education and ExperienceTo qualify, one of the following must be met: College Certificate A minimum of 30 earned college hours At least six (6) months of customer service experience, required. Experience in a higher education institution using enterprise systems; e.g. Banner, preferred.Required Knowledge, Skills and Abilities Excellent oral, written and interpersonal communication skills. Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills. Bilingual, English/Spanish, preferred. Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines. Ability to work independently as well as a team player within department and with others. Ability to work evenings and/or weekends as needed. Demonstrated commitment to achieving the vision and mission of South Texas College. Ability to read and comprehend simple instructions, write short correspondence and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply practical understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Checks, Certificates, Licenses, and RegistrationsSecurity Sensitive position: All applicants are subject to a criminal background check under South Texas College policy. In addition, subject to a federal background check.Physical Requirements Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Bending the body downward and forward by bending leg and spine. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Applying pressure to an object with the fingers and palm. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Ability to make rational decisions through sound logic and deductive processes. Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely. Standing particularly for sustained periods of time. Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. Mobility to accomplish tasks, particularly for long distances or moving from one work site to another. The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. Minimum Compensation $15.75 Hourly Desired Start Date January 05, 2026 Posting Close Date (No Close Date if Blank) 19 December 2025 11:59pm

Billtrust is seeking an experienced Customer Account Executive (Corporate) to manage and expand relationships with our established mid-market and corporate customers. In this role, you'll drive revenue growth by identifying upsell and cross-sell opportunities across our industry-leading SaaS order-to-cash solutions. Your ability to build trust with key stakeholders, navigate mid-complexity sales cycles, and deliver tailored value will be critical to success. You'll work with corporate-level organizations that have growing AR and payments needs, multi-location operations, and evolving finance and IT environments. These companies rely on integrated AR and payments platforms that support efficiency, scalability, and compliance. Your role is to strengthen and grow our partnerships by uncovering new opportunities aligned with customer goals. What You'll Do: Manage and grow relationships within an assigned portfolio of corporate accounts, driving expansion and increased product adoption across departments and locations. Lead strategic conversations with senior stakeholders in Finance, IT, and Procurement to align Billtrust solutions with initiatives like process automation, cost savings, and improved cash flow. Deliver impactful product presentations and demos that reflect the customer's industry, pain points, and growth plans. Partner closely with Customer Success, Implementation, Product, and Marketing to ensure value realization and exceptional service. Develop and execute account plans that align Billtrust capabilities to customer goals and evolving business needs. Understand the customer's operational environment, including their ERP systems, workflows, and reporting requirements. Share customer insights with internal teams to help inform product strategy and service delivery enhancements. Support contract renewals and lead commercial discussions, including procurement coordination and negotiation of deal terms. What You'll Bring to the Team: 3-5+ years of success managing corporate or mid-market B2B customer relationships, preferably in SaaS, FinTech, or a related industry. Proven ability to exceed targets by identifying and closing upsell opportunities and driving product expansion. Experience selling SaaS platforms into corporate environments with deal sizes typically in the $50K-$250K ARR range. Familiarity with AR, payments, or financial software and workflows is preferred. Strong communication and presentation skills, with the ability to influence senior functional leaders. Experience developing account strategies and leading cross-functional coordination to drive long-term growth. Familiarity with ERPs like NetSuite, Microsoft Dynamics, or other mid-market platforms is a plus. Proficiency with sales methodologies (e.g., MEDDIC, Challenger, or similar) and CRM tools such as Salesforce. Ability to thrive in a fast-paced, team-oriented, and performance-driven culture. Willingness to travel up to 20% for customer meetings and presentations. The expected base salary range for this position is $90,000 - $110,000 annually. Compensation may vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get: Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. Flexible Working Hours: We support your lifestyle- the results are what count. Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. Sabbatical: A paid leave to reward longevity and commitment to Billtrust. Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote

Description About the RoleThe Account Executive, Customer Base role at NinjaOne is responsible for achieving sales and profitability objectives and focuses on small and mid-market accounts in NinjaOne's current customer base. NinjaOne AEs spend 100% of their time engaging with interested prospects, managing sales cycles to help potential customers evaluate our product, and closing revenue. No prospecting, as we leave that to our world-class Account Management and marketing teams. This is a strategic role which will contribute significantly to the success of NinjaOne. You will be responsible for closing cross sell and up sell business with 100% of your focus on closing qualified leads. Core responsibilities include territory planning, relationship development, running sales cycles, pricing, presentation delivery, negotiations, and closing. Location- Hybrid remote in Austin, Texas or Tampa, FL What You'll be Doing Qualify prospective accounts to build and maintain an up-to-date pipeline of prospects to achieve annual sales goals Become a trusted guide on NinjaOne's products and conduct discovery calls, presentations, and demos with prospects Negotiate opportunity terms, discounts, and implementation with leadership approval for below-threshold discounts Demo the product to prospects Manage sales cycles to help potential customers evaluate Ninja's product and closing revenue Forecast opportunities in Salesforce to hit or exceed a monthly quota in a defined territory About You Associate's or Bachelor's degree preferred, or equivalent experience 2+ years' experience selling SaaS software to B2B prospects Experience selling IT Operations software or similar solutions preferred Career history of consistent success in meeting and exceeding sales quotas Polished communication skills that are matched only by your active listening skills Engaging and technical you can deliver a demo that is meaningful to business users and technical audiences Excellent professional presence and business acumen Exceptional ability to build credibility with clients and close new business Experience with salesforce or similar CRM About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management. What You'll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote.We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.We help you prepare for your financial future with our 401(k) plan.We prioritize your work-life balance with our unlimited PTO.We reward your work with opportunity for growth and advancement. Additional InformationThis position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-SC1#Li-Hybrid#BI-Hybrid

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. This job post is specifically for US Military Veterans and Spouses in the categories noted above. This employer does not hire from: Alaska, California, Colorado, Connecticut, DC, Delaware, Hawaii, Illinois, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, Oregon, Washington, Puerto Rico or any other OCONUS locations. The employer also does not hire from the cities listed below: Florida: Altamonte Springs Apopka Baldwin Brandon Callahan Cassadaga Casselberry Clarcona Clearwater Cutler Cutler Bay Debary Deland Deltona Doral El Portal Eustis Fairview Shores Fern Park Fernandina Fontainebleau Forest City Geneva Gibsonton Gladeview Golden Glades Goldenrod Gotha Goulds Green Cove Springs Heathrow Hialeah Jacksonville Kendall Kissimmee Lake Hellen Lake Lucerne Lake Mary Lake Monroe Largo Lockhart Longwood Lutz Maitland Miami Miami Beach Miami Gardens Miami Shores Middleburg Midway Mount Dora North Bay Village Ocoee Ojus Orange City Orange Park Orlando Osteen Oviedo Paisley Palmetto Bay Palmetto Estates Pinellas Park Pinewood Plymouth Ponte Vedra Quail Heights Richmond Heights Riverview Ruskin Sanford Seffner Sorrento South Miami Heights St. Augustine St. Johns St. Petersburg Sunset Sweetwater Tampa Tangerine Temple Terrace University Park Valrico Wekiva Springs Wesley Chapel West Little River West Perrine Westchester Westview Winter Park Winter Springs Yulee Zellwood Georgia: Columbus, Valdosta Michigan: Auburn Hills, Detroit, Farmington Hills Missouri: Arnold, Ballwin, Barnhart, Brentwood, Cedar Hill, Concord, Cottleville, Chesterfield, Crestwood, Creve Coeur, Crystal City, De Soto, Des Peres, Eureka, Farmington, Fenton, Festus, Florissant, Hazelwood, Herculaneum, Hillsboro, House Springs, Imperial, Kirkwood, Maryland Heights, Mehlville, O'Fallon, Oakville, Pacific, Pevely, Sappington, St. Anns, St Charles, St. Louis, St. Peters, Sunset Hills, University City, Valley Park, Weldon Spring New Mexico: Rio Rancho North Carolina: Beulaville Burgaw Camp Lejeune Charlotte Chinquapin Concord Emerald Isle Gastonia Hampstead Hickory Holly Ridge Hubert Huntersville Jacksonville Maple Hill Maysville Midway Park Monroe Morrisville New Bern Pink Hill Pollocksville Richlands Sneads Ferry Stella Surf City Swansboro Tawara Terrace Teachey Topsail Topsail Beach Trenton Verona Wallace South Carolina: Greenville, Greer, Marietta, Piedmont Texas: Austin, Jacksonville, Laredo As a remote Customer Service / Tech Support Rep - Media, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as “game-changers.” Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service / Tech Support Rep - Media working from home, you will: Provide inbound customer support using a call flow guide Resolve technical issues related to hardware, software, and client products Track, document, and retrieve information in databases Be an amazing problem-solver Offer additional products and/or services Deliver expert customer experiences…with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep - Media (Remote) role include: Strong focus on building customer relationships 3+ years of customer service experience Technical support experience preferred Open availability A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong problem-solving skills with the ability to ask probing questions to come to a resolution Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) High Speed internet (no wireless/hotspots or satellite) and a smartphone WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, “We champion our people.” That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: The base salary for this position is $15/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. DailyPay enrollment option to access pay "early," when you want it Paid training and performance-based incentives Lucrative employee referral bonus opportunities Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

**Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. **What We Offer** Salary: $124,000.00 - $171,000.00 Location: Santa Clara,CA You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits (********************************** . **Key Responsibilities** Responsible for business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks. Responsible for managing the definition and implementation of processes and applications, to meet the customer's current and future requirements for productivity and leading edge technology, using Applied Materials products. Manages agreed process roadmaps at customer sites and presents technology and product roadmaps both internally and externally. Keeps in depth knowledge of process development roadmaps and strategies up-to-date. Works closely with the account and factory based process and technology groups, the product sales engineers and Accounts Management, Defines/approves process support plans for installation and warranty periods depending on product and process maturity. Determines and implements continuous improvement plan (CIP) for assigned installed base. Own install base application performance by ensuring optimization of tool utilization and driving local capability and knowledge. Manage and take ownership of new system evaluations Supports local support service resources during installation and warranty as required to achieve CPS (Customer Process Specification) and/or "best known" process performance. Trains local support service resources to obtain and maintain required process knowledge to support installed base Responsible for installation and (product) qualification of "new" processes and technologies. Executes process ß-sites. Keeps detailed knowledge of installed process performance in assigned technological area up-to-date. **Functional Knowledge** + Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines **Business Expertise** + Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market **Leadership** + Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements **Problem Solving** + Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information **Impact** + Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies **Interpersonal Skills** + Explains difficult or sensitive information; works to build consensus **Additional Information** **Time Type:** Full time **Employee Type:** Assignee / Regular **Travel:** **Relocation Eligible:** No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site (**************************************************** accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

At AssemblyAI, we're building at the forefront of Speech AI, creating powerful models for speech-to-text and speech understanding available through a straightforward API. With more than 200,000 developers building on our API and over 5,000 paying customers, AssemblyAI is helping unlock and support the next generation of powerful, meaningful products built with AI. Progress in AI is moving at an unprecedented pace- and our team is made up of experts in AI research that are focused on making sure that our customers are able to stay on the cutting edge, with production-ready AI models that are constantly updating and improving as our team continues to improve accuracy, latency, and what's possible with Speech AI. Our models consistently rank highest in industry benchmarks for accuracy, outperforming models from Google and Amazon, and up to 30% fewer hallucinations than OpenAI's Whisper. Our models power more than 2 billion end-user experiences each day, helping companies better understand customer feedback, run more productive meetings with automated meeting notes, and helping improve childhood literacy via ed tech tools. We've raised funding by leading investors including Accel, Insight Partners, Y Combinator's AI Fund, Patrick and John Collision, Nat Friedman, and Daniel Gross. We're a remote team looking to build one of the next great AI companies, and are looking for driven, talented people to help us get there! About the Role: We're looking for a Senior Technical Account Manager to join our Success team and ensure customers have an outstanding experience throughout their journey with AssemblyAI. You will onboard new customers, help them realize their product vision, and explore leading-edge use cases within voice AI. This requires that you work directly with customers to integrate our voice AI models directly into current and future product features. You will use your technical expertise to plan and execute on our customers' overall needs within voice AI, helping them choose the right plans, models, and use cases. As part of our Go to Market Team (GTM) team, you'll collaborate with Sales, Support, Engineering, Research, and Product to ensure customers get the most out of our products. You're goal is to use customer feedback to drive our product roadmap. Your creativity and problem-solving skills will be key in finding unique solutions for each customer's needs. Additionally, you will play a pivotal role in ensuring customers are on the right plan and commercial agreement for their use cases with AssemblyAI. What You'll Do: Serve as the primary point of contact for customers, ensuring their needs are met throughout their journey with AssemblyAI. Evaluate customer use cases and proactively identify opportunities to integrate voice AI into their product roadmaps. Manage a portfolio of technical customers, primarily communicating asynchronously and ensuring timely, high-quality support. Lead commercial and project meetings, focused on demonstrating the value of our voice AI capabilities. Drive growth in customer usage of the API across varying product offerings and end customer use cases. Build strong connections with our customers to ensure their long-term success with our platform. Act as a thought leader and customer advocate, providing insights and feedback to drive the future direction of our product roadmap. What You'll Need: Have 4+ years of experience as a technical account manager, account manager, solutions architect, sales engineer, or technical consultant. Preferred experience working with SQL, Python, React, and web development frameworks. Familiarity with AI/ML tools is a strong plus. Passion for AI technology and a strong desire to apply it to real-world customer challenges. Ability to proactively identify opportunities for voice AI integration and create detailed execution plans. Are willing to wear many hats (software engineer, product manager, account manager, and support), passionate about unblocking issues for customers, and excited about problem-solving. Operate with high energy, adept at frequent context switching, and capable of managing multiple projects simultaneously with expansive ownership. Pay Transparency AssemblyAI strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity across our team. Our salary ranges are set to be competitive for our size, stage, and industry, and reflect just one component of the full compensation, benefits, and rewards we offer. Salary determinations consider a variety of factors, including relevant experience, technical depth, skills demonstrated during the interview process, and maintaining internal equity with peers on the team. The range shared below represents a general expectation for the posted position. However, we are open to considering candidates who may fall above or below the outlined experience level-in those cases, we will communicate any adjustments to the expected salary range. The range provided applies to candidates located in the United States. For candidates outside of the U.S., compensation ranges may differ; any adjustments will be communicated throughout the interview process. Salary range: $150k - $220k OTE The expected base compensation for this role is listed above. Our total compensation package includes competitive equity grants, 100% employer-paid benefits, and the flexibility of being fully remote. Working at AssemblyAI We are a small but mighty group of startup veterans and experienced AI researchers with over 20 years of expertise in Machine Learning, Speech Recognition, and NLP. As a fully remote team, we're looking for people to join our team who are ambitious, curious, and lead with integrity. We're still in the early days of AI and of AssemblyAI's journey, and are looking for teammates who won't just fit in, but will help us define and build our company culture. We're committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. No matter your race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply! Using AI to Interview: If you're selected for an interview, please review this resource to better understand how AssemblyAI approaches the use of AI in our interview process. Keep Exploring AssemblyAI: Check us out on YouTube! Learn more about AI models for speech recognition Core Transcription | Audio Intelligence | LeMUR | Try the Playground Our $50M Series C fundraise

Matik is a platform that automates the creation of data-driven content, making it easy for anyone to tailor data and content to their specific audience. With Matik, teams can pull personalized metrics, text, charts, tables, and images directly into presentations and PDFs-just tell Matik who the content is for, and Matik will query the data and create the content. Founded in 2019 by Nikola Mijic and Zak Stein and headquartered in San Francisco, Matik is backed by Andreessen Horowitz, Menlo Ventures, Box Group, and Oceans Ventures. Matik Mission: Transforming the way people work by automating the generation of repetitive data-driven documents Matik Values: Our core values guide the way we interact with each other and are the foundation for how we execute on our mission and vision. Customer First - we don't want to just build products that we like, but rather our customers find extremely valuable. This doesn't mean we compromise our other values or build whatever a customer wants. Lastly, the security of our customer's data is very important to us and we want to ensure our decision making keeps this in mind. Trust and Transparency - at the core of every relationship is Trust. It is imperative that we gain and maintain the trust of our colleagues, customers, and investors by being honest, transparent, and ethical. Quality - everything we do should personify quality. Whether it is building out new features or putting together a marketing campaign, we should all strive to hit a certain standard of quality that customers are expecting. Compassion - we all come from different backgrounds and perspectives. As such, we should all actively strive to understand these perspectives without bias or judgment. The Role: We are looking for a Senior Technical Account Manager who will work closely with our prospects and customers. In this role your primary focus will be to successfully onboard new customers and drive adoption across our existing customer base. Responsibilities: Own a set of accounts, providing implementation and building value for our customers Work closely with our Product and Engineering teams to provide customer feedback on enhancements to prioritize Drive product adoption across our account base by conducting monthly check-ins and quarterly business reviews with key stakeholders at your accounts Collaborate with Relationship Managers to build expansion opportunities and prove value for renewals Monitor usage data of how customers are using Matik and provide recommendations on best practices to drive new use cases Qualifications: 4+ years of analytical experience 4+ years in a customer-facing role Strong written and verbal communication skills Collaborative and results-driven Proven experience forging positive relationships with Sales teams Collaborative experience within SaaS customer success or professional services Experience with Salesforce.com platform, Mode, Looker, Tableau OR intermediate to advanced SQL skills Estimated salary range, depending on experience: $120,000 - $155,000 + equity + benefits What Matik Offers: The opportunity to evolve and grow a proven solution to a real problem A fully remote working environment with flexible working hours Great environment for collaboration and growth Amazing benefits - 100% paid coverage (medical, dental, and vision) for employees Stipends for home internet and wellness Reimbursements for home office equipment and learning & development Brand new Mac laptop Unlimited PTO, plus every other Friday off during the Summer Company-paid lunches every Friday :) Equal Opportunity Statement Matik is committed to diversity in its workforce and is proud to be an equal opportunity employer. Matik considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Matik is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to ****************.

Rithum™ is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end. Overview As a Senior Manager, Technical Account Management, you will lead a team of Technical Account Managers (TAMs) supporting Rithum's most complex and strategic clients. Your organization will be responsible for delivering enterprise-level technical strategy, driving implementation success, and ensuring long-term platform optimization across a high-value portfolio. In this role, you will lead through others, manage technical escalations, and collaborate cross-functionally to drive scalable, high-impact client solutions. You will also play a key role in shaping the direction of the TSM function, standardizing methodologies, and contributing to long-term growth and operational excellence. Responsibilities Hire, lead, and develop a team of TAMs who deliver strategic technical guidance and executional support to enterprise and strategic clients. Conduct regular 1-to-1s and check-ins to drive performance, coaching, and career development. Define coverage models, technical engagement frameworks, and account alignment strategies to support scalability and client success. Oversee complex technical escalations, guiding cross-functional resolution efforts and acting as a senior point of contact for critical issues. Partner with Client Success, Product, Engineering, and Support leadership to align client needs with platform capabilities and roadmap priorities. Standardize onboarding, configuration, integration, and optimization processes across the TSM organization. Monitor key client and team performance metrics to identify trends, risks, and opportunities. Lead cross-functional initiatives focused on evolving the TSM methodology, internal tooling, and delivery capabilities. Represent the TSM function in strategic planning and business reviews. Qualifications Minimum Qualifications 8+ years of experience in technical account management, implementation, solutions engineering, or e-commerce within a B2B SaaS environment, or in a marketplace role with a brand or retailer. 5+ years of experience leading or mentoring a team of seasoned technical or customer-facing professionals Proven ability to drive team performance, manage change, and scale delivery in a fast-paced environment Demonstrated ability to support complex strategic client relationships with broad stakeholder networks and high revenue impact. Strong verbal and written communication skills, with the ability to influence technical and executive audiences. High proficiency with Salesforce and related tools to manage account workflows and maintain data accuracy. Excellent organizational skills and the ability to manage multiple priorities effectively. Preferred Qualifications Bachelor's degree in business, engineering, computer science or related technical field. 10+ years of experience in technical account management, solutions engineering, or technical consulting. Experience in mid-market or enterprise SaaS, ideally in ecommerce or product data platforms. Familiarity with client onboarding and lifecycle management frameworks. Experience supporting commercial negotiations or pricing discussions in partnership with Sales. Travel Required Up to 10% Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What it's like to work at Rithum When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds. As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans. At Rithum you will: Partner with the leading brands and retailers. Connect with passionate professionals who will help support your goals. Participate in an inclusive, welcoming work atmosphere. Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. Receive industry-competitive compensation and total rewards benefits. Benefits Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1 A 6% 401(k) match Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave Accident, critical illness, and hospital indemnity insurance Pet insurance Legal assistance and identity theft insurance plans Life insurance 2x salary Access to the Calm app and the Employee Assistance Program $65/month Remote work stipend for internet Culture and team-building activities Tuition assistance Career development opportunities Charitable contribution match up to $250 per year Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need. We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end. Overview As a Senior Manager, Technical Account Management, you will lead a team of Technical Account Managers (TAMs) supporting Rithum's most complex and strategic clients. Your organization will be responsible for delivering enterprise-level technical strategy, driving implementation success, and ensuring long-term platform optimization across a high-value portfolio. In this role, you will lead through others, manage technical escalations, and collaborate cross-functionally to drive scalable, high-impact client solutions. You will also play a key role in shaping the direction of the TSM function, standardizing methodologies, and contributing to long-term growth and operational excellence. Responsibilities Hire, lead, and develop a team of TAMs who deliver strategic technical guidance and executional support to enterprise and strategic clients. Conduct regular 1-to-1s and check-ins to drive performance, coaching, and career development. Define coverage models, technical engagement frameworks, and account alignment strategies to support scalability and client success. Oversee complex technical escalations, guiding cross-functional resolution efforts and acting as a senior point of contact for critical issues. Partner with Client Success, Product, Engineering, and Support leadership to align client needs with platform capabilities and roadmap priorities. Standardize onboarding, configuration, integration, and optimization processes across the TSM organization. Monitor key client and team performance metrics to identify trends, risks, and opportunities. Lead cross-functional initiatives focused on evolving the TSM methodology, internal tooling, and delivery capabilities. Represent the TSM function in strategic planning and business reviews. Qualifications Minimum Qualifications 8+ years of experience in technical account management, implementation, solutions engineering, or e-commerce within a B2B SaaS environment, or in a marketplace role with a brand or retailer. 5+ years of experience leading or mentoring a team of seasoned technical or customer-facing professionals Proven ability to drive team performance, manage change, and scale delivery in a fast-paced environment Demonstrated ability to support complex strategic client relationships with broad stakeholder networks and high revenue impact. Strong verbal and written communication skills, with the ability to influence technical and executive audiences. High proficiency with Salesforce and related tools to manage account workflows and maintain data accuracy. Excellent organizational skills and the ability to manage multiple priorities effectively. Preferred Qualifications Bachelor's degree in business, engineering, computer science or related technical field. 10+ years of experience in technical account management, solutions engineering, or technical consulting. Experience in mid-market or enterprise SaaS, ideally in ecommerce or product data platforms. Familiarity with client onboarding and lifecycle management frameworks. Experience supporting commercial negotiations or pricing discussions in partnership with Sales. Travel Required Up to 10% Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What it's like to work at Rithum When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds. As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans. At Rithum you will: Partner with the leading brands and retailers. Connect with passionate professionals who will help support your goals. Participate in an inclusive, welcoming work atmosphere. Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. Receive industry-competitive compensation and total rewards benefits. Benefits Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1 A 6% 401(k) match Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave Accident, critical illness, and hospital indemnity insurance Pet insurance Legal assistance and identity theft insurance plans Life insurance 2x salary Access to the Calm app and the Employee Assistance Program $65/month Remote work stipend for internet Culture and team-building activities Tuition assistance Career development opportunities Charitable contribution match up to $250 per year Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need. We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

About Oasis Oasis Security is building the future of non-human identity (NHI) management. In today's cloud-native world, the fastest-growing security gap isn't people, it's machines. We help enterprises regain control over service accounts, secrets, workloads, automation bots, and more. With the rise of AI and autonomous systems, the number of NHIs is exploding. Every model, agent, pipeline, and tool creates new identities that need to be secured, governed, and understood. This shift makes identity not just a people problem, but a machine-scale challenge. Backed by top-tier investors and trusted by leading enterprises, we're scaling fast, and our story needs to be told with power and precision. About the Role We're looking for a Senior Technical Account Manager to be the trusted technical voice for our customers. This isn't just about support - it's about partnership. You'll be the bridge between Oasis and our customers' technical teams, helping them implement, adopt, and get long-term value from our platform. You'll collaborate closely with Engineering, Product, and Sales to guide onboarding, resolve technical challenges, and provide strategic direction tailored to each customer's identity and security needs. You'll work with some of the world's most forward-thinking security teams - helping them protect their machine identities and scale securely. This is a high-impact, customer-facing role where you'll drive product adoption, ensure long-term success, and play a key role in making Oasis the go-to platform for NHI security. What You'll Do Act as the voice of the customer within the organization, advocating for customer needs and requirements to internal teams. Lead the technical onboarding process for new customers: Lead customers through the onboarding process, working closely with internal teams to ensure a smooth and positive experience. Establish and maintain strong relationships with key stakeholders at each customer, serving as a strategic advisor and partnering with company leadership to ensure executive engagement. Renew and grow business: Monitor customer usage and engagement, identifying opportunities for upselling and renewals while supporting upselling and cross-selling. Shape future development: Work closely with Product teams to educate customers on products, drive product adoption, and inform decisions on new products. Proactively identifying and resolving any obstacles or blockers that may impede customer success, collaborating with peers to address them promptly. Utilizing self-paced training resources to support customer education and promote knowledge growth throughout their journey. Manage the customer life cycle experience from onboarding onward. Lead customer engagements including strategy sessions, architecture deep dive, training and formal QBR meetings to provide ongoing customer value. Maintain a high level of customer satisfaction by collecting and structuring client feedback, track key health and usage indicators & working closely with internal teams to prioritize requests. Identify, develop and implement repeatable processes across your portfolio of customers to maximize product adoption and achievement of customer's business objectives. What We're Looking For 5+ years of proven experience in customer facing roles (Technical Account Manager, Professional Services, Solution Architect, Solution Engineering, Technical Support, Customer Success Engineer). “Ninja mindset” - Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Extensive experience providing Cyber/Identity solutions to big enterprise customers. Experience interfacing with technical end customers, for example: IT practitioners, Developers, DevOps, Identity & Security Teams. Experience with increasing customer satisfaction, adoption rates, and retention. Experience building and operating in an early stage company - highly preferred. Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to details. Self-motivated, detail-oriented with strong communication and interpersonal skills. Demonstrated track record of owning customer relationships, including onboarding, renewal, and expansion. Excellent collaborator, with the ability to engage across multiple teams to drive an outcome. Great ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level. Why Join Oasis Security: Opportunity to work for a leading innovator in cybersecurity funded by top tier venture capital firms (Sequoia, Accel, Cyberstarts) Competitive compensation package and comprehensive benefits. Dynamic and international work environment with a focus on continuous learning and professional development. Opportunity for career growth and advancement within a rapidly growing organization at the forefront of cybersecurity innovation. If you are passionate about cybersecurity and want to make a difference in helping organizations protect their digital assets, we encourage you to apply for the Senior Technical Account Manager position at Oasis Security. Join us in our mission to empower businesses to thrive in a secure digital world. Apply now! At Oasis Security we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at **************** and explore our company at ******************* Oasis Security is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Oasis Security does not accept unsolicited headhunter and agency resumes. Oasis Security will not pay any third-party agency or company that does not have a signed agreement with Oasis Security. Oasis welcomes all.

Join us in stopping bad bots, for good! Kasada protects millions of online users everyday. Founded to stop automated bot attacks, we believe the internet should be a safe place for everyone. Bad bots are highly destructive. They take over accounts, steal content, overload systems and infrastructure and cause billions of dollars in damages every year. Seeking to restore trust in the internet, Kasada stops bots at the very first request including those that have never been seen before. We've grown from a few friends working out of a shipping container under the Sydney Harbour Bridge to now operating globally, we're spread across the world protecting some of the most well-known brands on the face of the earth. We're an innately curious team that's not afraid to bring bold ideas to create better ways of solving problems. We're looking for people who are passionate about solving some of the most difficult and pressing cybersecurity issues, while having fun doing it! The Role Kasada is redefining how modern enterprises defend against automation abuse. We protect some of the world's most sophisticated Fortune 500 organizations, and we're looking for a highly technical, customer-obsessed Senior Technical Account Manager to join our mission. This role is built for someone who thrives at the intersection of deep technical problem-solving, proactive customer leadership, and strategic influence. You will work directly with our largest and most complex enterprise customers-owning their success, guiding long-term strategy, and resolving high-impact technical challenges across distributed architectures, web infrastructure, mobile environments, and security ecosystems. You will collaborate closely with Engineering, Product, R&D, and SecOps to deliver best-in-class experiences, while shaping the future of Kasada's platform through customer advocacy and technical insight.What You Will Do Serve as the strategic technical advisor for assigned enterprise customers. Lead onboarding and complex implementation projects across web, mobile, CDN, and cloud environments. Diagnose and resolve advanced issues across HTTP, DNS, proxies, CDNs, JavaScript integrations, and distributed systems. Own escalations, incident coordination, RCA delivery, and ongoing system health checks. Conduct QBRs: present metrics, insights, architecture recommendations, and long-term roadmap alignment. Monitor customer environments for performance, anomalies, and optimization opportunities. Collaborate cross-functionally with Engineering, Product, Support, and Customer Success. Create and maintain detailed technical documentation and environment mappings. Proactively influence product evolution with customer-driven feedback and real-world technical insight. What You Bring; Technical Acumen Strong proficiency with HTTP, DNS, CDNs (CloudFront/Akamai/Section.io), proxies, and web architecture. Experience writing/debugging JavaScript or TypeScript. Familiarity with cloud providers (AWS preferred) and mac OS/Unix terminal workflows. Understanding of security architecture fundamentals and mobile SDK integrations. Ability to diagnose distributed system behaviors and performance anomalies. Exposure to data analytics tools such as Splunk or Tableau. Customer & Communication Excellence Proven track record managing large, complex, or strategic customer relationships. Ability to translate deep technical concepts into clear, customer-friendly language. Strong presentation, communication, and stakeholder-management skills. Demonstrated empathy, advocacy, and a customer-centric mindset. Experience leading technical discussions, workshops, or QBRs. Strategic & Enterprise Experience 3+ years in a customer-facing technical role within SaaS, cybersecurity, or related fields. Ability to balance tactical execution with long-term strategic thinking. Experience influencing product direction through customer insights. Success driving retention, satisfaction, and measurable customer outcomes. Collaboration & Adaptability Effective partner to Engineering, Product, SecOps, and Leadership teams. Thrives in fast-moving, high-growth environments. Strong analytical thinking, curiosity, and willingness to challenge assumptions. Adaptable, resilient, and motivated by solving ambiguous and complex problems. Willingness to periodically travel for customer meetings and company events. Qualifications Bachelor's degree in a technical field or equivalent experience. Foundational understanding of computer science principles. Proficiency in at least one programming language (JavaScript/TypeScript ideal). Strong problem-solving, structured thinking, and documentation habits. The Benefits of being a Kasadian We want to ensure Kasada remains a great place to work and a place to do great work. It's important to us to build an inclusive environment where you can realize your full potential. We are a highly collaborative team regardless of location, placing a strong emphasis on our core values; and we have designed our benefits package so you can thrive, both inside and outside of work: - A stake in Kasada's global success with equity/stock options - Flexible working hours and arrangements - Create a schedule that suits you - Support for growing families - Generous parental leave allowances and resources to help in the lead up, during and after parental leave. - Resources for well-being to support your growth including our EAP - confidential counselling for you and your loved ones - Birthday leave - Wellness leave - An action packed calendar of fun in-person and virtual events Sound interesting? What's next? Hit the apply button and one of our team will set up an exploratory, confidential discussion. We have designed our hiring process to be streamlined and thorough so everyone can make the right call on whether it is the right move for you. We are an inclusive team and this extends to all candidates that interview with us. Interviews are conducted virtually however if you want to come onsite - just ask! When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process, we want to ensure you are set up for success in every conversation. Still with us? Just a little bit more… Research shows that women and other marginalized individuals tend to only apply when they check every box. We're always keen to broaden our perspective, so if you think you have what it takes, but don't necessarily meet every single point above, please still get in touch, we'd love to have a chat and see if you could be a great addition to the team! Please note: Kasada is an e-verify employer (US based applicants only)

Camunda is the leader in enterprise agentic automation, orchestrating complex business processes, including high-value knowledge work, across agents, people, and systems. By creating production-ready, enterprise-grade agents with built-in governance, Camunda uniquely delivers trusted AI agents for business-critical processes. Over 700 leading innovators like Atlassian, ING, and Vodafone, rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences. As a fully remote, global company, we're rewriting the rules of modern business. Named GP Bullhound's 2024 Top 100 Next Unicorn list, certified as a Great Place to Work, and recognized by Flexa for true flexibility, we're growing fast and looking for top talent to join our team. If you're excited to do meaningful work and make real impact, keep reading, this role could be the one you've been waiting for. About the role: At Camunda, our Technical Account Managers (TAMs) are trusted technical advisors, partnering closely with our most strategic customers to help them turn their process orchestration vision into measurable business value. In this highly impactful role, you'll be “in the boat together” with clients from day one - navigating technical challenges, providing expert guidance, and ensuring smooth adoption of our platform at scale. Success means building lasting relationships, accelerating customer outcomes, and making complex technology feel approachable for diverse teams. If you thrive on collaboration, love solving unique challenges, and are excited to empower companies across industries, we want you on our fast-growing, innovative Customer Success team. What you'll be doing: Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders - from onboarding through ongoing operations Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally Foster strong, collaborative relationships with cross-functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale Regularly spend time on-site with accounts for key milestone interactions (as needed, up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives What you bring: At least 3 years experience as a Solution Architect, Technical Account Manager or a similar role Strong background in architecting and deploying large distributed systems for mission-critical applications Relevant technical skills such as Kubernetes on CKAD or CKA level Hands on experience with at least one high-level programming language (Java, C#, Python, ..) and corresponding enterprise software frameworks Proven experience with large scale deployments on AWS, Azure, GCP or Openshift A proven aptitude for strategic thinking, innovative problem-solving, and tailoring software solutions to meet unique customer challenges and requirements. Hands-on experience in providing advisory services to technical and business stakeholders with the ability to communicate complex concepts clearly and persuasively to diverse audiences. Proven track record in building and maintaining strong, trusted relationships with technical and business stakeholders on all seniority levels. Willingness to spend time on-site with accounts (depending on account assignments, up to 75% during certain periods) Ability and/or willingness to use our product. Nice-to-haves: Experience in enterprise automation, business process management, process orchestration, or robotic process automation Familiarity with Camunda products #LI-AL1#Li-Remote #USCentral What We Have to Offer: Compensation We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition. The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth: United States: $180,100.00 to $290,400.00 Germany: €116,400.00 to €192,500.00 United Kingdom: £113,100.00 to £186,000.00 Singapore: S$223,700.00 to S$335,500.00 If you're based elsewhere, you'll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview. Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP). Benefits & Perks We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you're based. Our benefits are globally designed and locally delivered where applicable. Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it. In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi. Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and an annual fitness reimbursement. Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant. Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide! More of what we offer globally & in your country can be found here. ”Everyone is welcome at Camunda” - it's a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application! Come join us and be part of Camunda's incredible journey: Make an impact at a pivotal moment in our story!

Making Science is an international digital acceleration company with over 1,200 experts across 15 markets, including Spain, Portugal, Mexico, Colombia, France, Italy, the UK, Ireland, Sweden, Denmark, Norway, Finland, Germany, Georgia, and the USA. As a proud consulting partner of Local Planet - the world's premier network of independent media agencies - we deliver a suite of digital, technology, and performance marketing services to a global clientele. Our expertise spans digital marketing and MarTech, software and cloud solutions, artificial intelligence, and SaaS, all underscored by a relentless pursuit of innovation. Making Science was ranked 15th in the FT1000: Europe's Fastest-Growing Companies 2023. Committed to making a positive impact, Making Science actively engages in various ESG initiatives. We've joined forces with the Climate Pledge, the United Nations Global Compact, and Pledge1%, dedicating resources and efforts to support non-profit organizations. Through these endeavors, we are committed to driving meaningful change for a brighter, more sustainable future. As part of its commitment to innovation, Making Science offers its clients end-to-end capabilities required for consulting, development, integration, and maintenance of advanced IT solutions. Our global network of delivery hubs not only fosters job growth but also serves as an incubator for cultivating top-tier tech talent, fueling projects that accelerate transformation and modernisation. Our team is composed of digital native professionals, who have a wide knowledge in the different stages and disciplines of the digital transformation: Digital Strategy, Cloud Infrastructure, Software Development, Data Engineering/Science, Creativity and UX/UI Design and Digital Marketing. Making Science is People centric, and we actively bet on our employees! We believe that they are the key to any successful business, and therefore, our greatest asset. We strive to provide daily learning opportunities for those who work with us and their colleagues. It is also really important that they enjoy what they do, and have positive experiences. We want our employees to feel proud of their accomplishments, and that they belong to a company that is in constant growth, because each person's contribution is essential to achieve our success. Do you want to be part of this great family? 📝Some details about your department As a TAM you will be the primary technical point of contact between Making Science and its customers. The Senior TAM is a strategic partner who helps customers achieve their business goals through the effective use of the company's and partner's technology and services. They combine technical expertise with strong customer relationship skills to ensure customer satisfaction and success. The responsibilities include: 🎯 What we'd like you to do Assisting customers with the implementation and adoption of Making Science/Partner products or services. Providing technical guidance and support during the customer onboarding process. Resolving customer technical issues and providing troubleshooting assistance. Identifying and escalating product bugs or defects. Ensuring customer satisfaction with the product or service. Driving customer adoption and usage of the company's & partner's products or services. Identifying opportunities to the Making Science commercial teams for upselling or cross-selling. Monitoring customer health and satisfaction metrics. Assisting customers to understand new opportunities with Making Science & partner products & services. Gathering customer feedback and providing input to delivery and product development teams. Helping to identify new product features or enhancements. Building and maintaining strong relationships with customers at all levels. Acting as a trusted advisor and advocate for the customer within the company. 🔊 What we'd like you to bring Strong understanding of software development, IT infrastructure, and cloud computing, emphasis in GCP. Experience with specific technologies or platforms relevant to the Making Science service offer. Ability to troubleshoot complex technical issues and provide solutions, seeing the “forest in the trees”. Proven track record of building and maintaining strong relationships with customers at various levels, including technical and executive teams. Excellent communication and interpersonal skills, both written and verbal. Ability to effectively manage customer expectations and resolve conflicts. Ability to understand and align customer needs with the Making Science and Partner product roadmaps. Experience in developing and executing customer success strategies. Strong analytical and problem-solving skills. Ability to manage multiple projects simultaneously and prioritize tasks effectively. Experience in project planning, execution, and monitoring. ✔️Perks of joining us We offer a competitive salary according to your worth and experience. We care about a healthy work-life balance. You can count on having flexible working hours and the possibility to work from home. Health, vision, and dental insurance included. 401k plan with company contribution. The opportunity to meet our international team with our Ambassadors Program. 15 paid days off per year of holidays (plus bank holidays). You will never stop learning with us: subsidized training, free language classes, learning capsules, an e-learning platform, and many more. Work comfortably and follow your own style, because we don't have a dress code. Feedback is part of our day to day lives. We recognize a job well done through a continuous feedback model. The opportunity to work in a fast-growing company with peers who will challenge you to grow each day.

At Veriff, our Go-to-Market (GTM) Division is the driving force behind our mission to create a safer, more trustworthy online world. We are a dynamic, global team dedicated to growing our customer base and enhancing our brand's global presence. With a customer-first approach, we provide tailored solutions that instill trust and inspire businesses to join our cause. Our strategy is built on innovative thinking, meticulous research, and cross-team collaboration, ensuring that we work towards a unified vision. We are seeking an experienced and dynamic Senior Technical Account Manager to join our AMER Account Management team to support our key enterprise customers. In this role, you will ensure seamless collaboration between the Go to Market (GTM), Product, Solutions Engineering, and Support teams, managing timelines and resolving roadblocks to guide customers towards maximizing the value they derive from our solution, providing expert architectural and operational guidance. You'll help us protect honest people online by: Coordinating cross-functional technical projects, managing timelines, resources, and dependencies, ensuring all stakeholders are aligned and project goals are met Serving as a liaison between Account Managers in GTM, Solutions Engineering and Product teams to ensure alignment on technical requirements and timelines for customer onboarding and go lives Creating and maintaining project plans with clear milestones, deliverables, and critical paths for both customers and internal teams Facilitating communication between Account Management and Product, track action items resulting from customer engagements and escalations, as well as support preparation and delivery of customer communications Working closely with the GTM and Product teams to ensure all necessary technical deliverables for the customer, including documentation, integrations, and testing, are completed on time Working with our large, enterprise customers to set and achieve clear project milestones, supporting their onboarding, growth, performance optimization, and overall success with Veriff's solutions Maintaining project documentation, including schedules, progress reports, and risk logs, including providing regular status updates to leadership. Driving customer journey support by leading customers from onboarding to adoption and value realization while coordinating with support and engineering teams to troubleshoot issues and ensure sustained success. You are the right future Veriffian for the job if you have/are: 6+ years of experience as Principal Technical Support, Solutions Engineering, Software Engineer, or Technical Account Management for a SaaS software company Bachelor's degree in Computer Science, Engineering, Math, or a related field (or equivalent experience) Fluency in English Excellent communication skills, both written and verbal, with the ability to translate complex technical information to non-technical stakeholders. Strong problem-solving skills and the ability to handle multiple priorities in a fast-paced environment. Ability to work effectively with cross-functional teams, including engineering, support, GTM, and product management. Proven ability to manage clients effectively, take initiative, lead projects and global teams, and perform hands-on technical work with a strong sense of accountability. You're an especially awesome match if you have/are: Strategic thinking with the ability to align technical projects to business objectives Trilingual in English/Spanish/Portuguese Knowledge of APIs Strong stakeholder management across engineering, product, marketing, and sales teams Data-driven approach to decision making and progress tracking Experience with customer-facing technical support or troubleshooting Familiarity with tactics to manage and grow accounts Experience within the IDV industry Compensation: The base salary for this role is $100,000 - $125,000 per year + commission. Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law Why Veriff? We are the preferred identity verification platform partner for the world's most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we're dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force. When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include... Stock options that ensure you share in our success Learning and Development and Health & Sports budgets that you are free to tailor to your own needs Medical insurance to ensure you're feeling great physically and mentally 1 day off per year for volunteering activities We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you! Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy. #US2 #LI-CY1#Remote

Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more-eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we're disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access. About the Job: We are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our enterprise Fintech and Financial Institution clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment. What You'll Do Own the technical relationship with assigned enterprise accounts post-sales, serving as the primary point of contact for technical implementation, integration, and optimization Develop and execute technical account plans that align our solutions with customers' business objectives and technical environment Lead client onboarding, solution design, implementation, and integration projects, collaborating with customers' technical teams and internal engineering resources Create and deliver training programs for customer teams Proactively identify and resolve technical challenges before they impact customer satisfaction. Conduct review sessions and health checks to ensure optimal platform utilization Monitor customer technical metrics and usage patterns to identify opportunities for expanded adoption Partner with Product and Engineering teams to advocate for customer needs and provide market feedback Document best practices and contribute to internal knowledge base Guide customers through platform updates, new feature releases, and technical changes Required Skills 5+ years of experience in technical customer success, solutions engineering, or similar customer-facing technical role within B2B SaaS, Mortgage, or Lending Proven track record at early-stage startups (50-200 employees) Minimum 5 year tenure in previous positions, demonstrating stability and impact Strong technical background with understanding of APIs, integrations, data workflows, and enterprise software architecture Enterprise account management or customer management experience essential Strong analytical and problem-solving capabilities Outstanding communication skills with ability to explain technical concepts to various audiences Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) Success Metrics Customer retention and expansion rates Technical implementation success rates Time-to-value for new customers Customer satisfaction and NPS scores Product adoption metrics Technical issue resolution times Customer health scores Revenue growth within accounts Benefits Competitive salary and equity package Fully Remote Health, dental, and vision benefits 401(k) Flexible time off Regular team events and collaboration opportunities Work with cutting-edge technology and innovative customers Learn from experienced leadership team from top tech companies High-impact role with clear growth trajectory Opportunity to shape the future of financial data access $140,000 - $190,000 a year Base We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Ars Technica is seeking a creative, experienced journalist with deep expertise in at least one area of technology who is also comfortable navigating a broad range of tech topics. We're looking for someone who can deliver rigorous, in-depth coverage while also pitching in on the day-to-day stories our readers rely on. The ideal candidate will have expertise in one or more of the following areas: software development, DIY tech (e.g., home automation, labbing, etc.), cybersecurity, and/or free and open-source software (F/OSS). This role is ideal for a lifelong learner who not only has experience as a journalist breaking original stories on existing topics but also can learn about new topics and report on them with both curiosity and critical thinking for an engaged and thoughtful audience of professional and hobbyist technologists. This role is 100% remote, and candidates can be based anywhere in the US. This is a Guild position. Responsibilities: * Write regularly on consumer technology news, in both areas of expertise and general knowledge * Works under the direction of the Senior Editor (or other manager as designated) * Collaborate on product coverage and event calendar as needed * Write occasionally on ad hoc topics, as assigned * Cultivate sources to develop original reporting within the tech industry * Take photographs and edit images as appropriate for reviews and news coverage * Work with editors and staff to generate story ideas * Write occasional feature-length articles on in-depth topics as pitched or assigned * Generate headlines in accordance with news practices * Integrate feedback from editors on writing content and quality * Participate actively in team collaboration and project management tools and processes * Travel as required * Help guide Ars' technology coverage * Additional journalistic duties as needed or as assigned by management Qualifications: * 5+ years of demonstrated writing and professional journalism expertise covering the technology industry * Attention to detail and exceptional organizational skills * Strong written and verbal communication skills * Willingness to work some early mornings, nights, weekends, and holidays, as projects may require * Strong interpersonal skills, a collaborative team player, and a dedicated individual contributor * Good time management and self-starting ability * Critical thinking ability * Capable of multitasking in a fast-paced environment * Timeliness and dependability for multiple projects and competing assignments * A driving personal curiosity about developing technologies, their applications, and ramifications The expected base salary range for this position is from $75,000-$85,000. Salary offers are based on a wide range of factors including but not limited to relevant skills, training, experience, and education. What happens next? If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile. Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.

At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centred around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries. As we continue to grow, we're always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work! Due to business and compliance requirements, this position is open only to candidates residing in the U.S. Applications from candidates outside this region will not be considered. Job Overview Mitratech is seeking a highly motivated individual with a strong dedication to hard work and the ability to drive continuous improvement. The Technical Accountant will serve as a subject matter expert on complex accounting matters, ensuring compliance with U.S. GAAP and other relevant standards. This role involves researching, interpreting, and implementing accounting guidance for new and existing transactions, assisting with financial reporting, and supporting internal and external audits. The ideal candidate has strong analytical skills, deep technical accounting expertise, and the ability to communicate complex concepts to both financial and non-financial stakeholders. Essential Duties & Responsibilities: Research and interpret complex accounting issues under U.S. GAAP, IFRS, and SEC regulations as applicable. Draft and maintain accounting policies and position papers on new standards and technical matters. Monitor emerging accounting pronouncements and assess their impact on the company. Assist in the preparation of monthly, quarterly, and annual financial statements. Ensure financial reporting aligns with GAAP and internal control requirements. Support external audit processes by preparing documentation and responding to technical inquiries. Partner with finance, operations, and legal teams on accounting implications of contracts, M&A transactions, and other strategic initiatives. Guide revenue recognition, leases, equity compensation, and other complex areas. Identify opportunities to enhance accounting processes and improve financial reporting accuracy. Ensure the integrity and security of financial data. Leverage technology to streamline financial processes. Foster a positive and productive work environment. Assist in the training and development of team members. Other duties as assigned. Requirements & Skills: Exposure to IPO readiness, SEC reporting, or M&A due diligence Familiarity with ASC topics such as 606 (Revenue Recognition), 842 (Leases), and 805 (Business Combinations). Experience in SaaS or technology-driven industries is a plus. Strong analytical, problem-solving, and research skills. Excellent written and verbal communication skills. Ability to manage multiple priorities and meet deadlines. High attention to detail and professional integrity. Collaborative mindset with the ability to influence cross-functional teams. Goal-oriented and possesses the ability to prioritize consistently in an ever-changing environment. Excellent analytical, negotiation, organization and presentation skills. Strong interpersonal and communication skills; experience in effectively communicating key data, including presentations to senior management Education: Education Requirements Bachelor's degree in Accounting, Finance, or related field. An advanced degree is preferred, with a minimum of 3 years of experience as an assistant controller of a private equity-backed company or similar experience. Certified Public Accountant (CPA) designation 3-6 years of relevant accounting experience, including public accounting Compensation Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements. This role can be performed 100% remotely within the U.S., preferably on Central Time. Anticipated base salary: $120,000 Annually USD Total compensation includes US employee benefits and annual bonus eligibility. Benefits we offer: Health, Dental & Vision Insurance 401 (k) + Employer Match Unlimited PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off STD, LTD & Group Life Insurance Paid Parental Leave Pet Insurance FSA & HSA Options Employee Assistance Program Perks we offer: Remote Work Career Advancement & Professional Development Opportunities Employee Recognition LinkedIn Learning Platform Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Repair Technician You do not have to have previous instrument repair experience to be considered. This is an entry level job - we will train you! * In this position, you will perform surgical instrument inspection, repair, and refurbishment in a field-based setting. Technicians work out of mobile repair trucks at Customer sites and regional labs in more condensed markets. * Technicians deliver superior Customer Experience by providing timely and quality repairs to meet compliance standards. * If offered this position, STERIS will run a 7-year driving record check, as part of our onboarding process. * Must have the ability to travel up to 20% (overnight travel) What You Will Do As A Repair Technician: * Performs basic to intermediate level repairs of surgical instruments and maintenance including ultra sonic function, metallurgy, buff and polish, bending, shaping, sharpening, hinge points, serrations, and brazing. * Demonstrates quality performance in intermediate skilled work including advance Dremel operation, Re-cup and Re-jaw, laparoscopic inspection. * Provides invoicing and documentation based on business need. * While primarily working inside a mobile repair truck, frequent trips inside the hospital are required. * Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels. * Abides by all Company safety, health policies, and procedures. Uses personal protective equipment, as required. Completes Safety observations per site requirements. * Adheres and complies with all protocols (DOT, company and Customer) for the safe operation of the mobile lab including policies and procedures relative to the position. The Experience, Skills and Abilities Needed * High school diploma or GED * 2+ years of work experience, including at least 1 year of relevant experience, or 1 year of experience at STERIS. All experience must be verifiable. * Must be able to lift to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times. * Must be able to meet flexible schedules with early/late hours and sometimes outside normal business hours including nights and weekends, based on Customer and business needs. * Must be a minimum of 21 years old with ability to achieve and maintain FMCSA and driver's license requirements. * Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations. * Ability to drive DOT regulated vehicle and conduct basic box truck safety checks. * Must have a valid driver's license with an acceptable driving record (CDL not required) and maintain required vaccines. * Related certifications in technical or mechanical area, competitive equipment training or related military experience may be considered towards experience requirement." What is relevant work experience? Relevant experience may include hands-on repair, assembly, or product testing and use of small hand tools is a plus. Small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, and automotive repair can also be relevant to this role. What STERIS Offers You: We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: * Hourly Pay * Cell Phone Allowance * Overtime Available * 19 Paid Vacation Days + 9 Corporate Holidays Per Year * Excellent Healthcare, Dental, and Vision Benefits * Healthcare and Dependent Flexible Spending Accounts * Long/Short Term Disability Coverage * 401(k) with a Company Match * Parental Leave * Tuition Reimbursement Program * Additional Add-On Benefits/Discounts Pay range for this opportunity is 17.06 - 22.08. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): Arkansas.