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The differences between customer advisors and client advisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a customer advisor, becoming a client advisor takes usually requires 2-4 years. Additionally, a client advisor has an average salary of $71,135, which is higher than the $32,515 average annual salary of a customer advisor.
The top three skills for a customer advisor include excellent interpersonal, persuasion and multitasking. The most important skills for a client advisor are customer service, business development, and CRM.
| Customer Advisor | Client Advisor | |
| Yearly salary | $32,515 | $71,135 |
| Hourly rate | $15.63 | $34.20 |
| Growth rate | -4% | 15% |
| Number of jobs | 217,369 | 86,363 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 64% |
| Average age | 40 | 45 |
| Years of experience | 12 | 4 |
A customer advisor is responsible for assisting customers with their inquiries and concerns regarding the company's goods and services. Customer advisors also coordinate with the sales and marketing team to sell services by reaching out to potential and existing clients to increase revenue resources and profits. Customer advisors document reports, resolve complaints, and process orders and payments. A customer advisor must have excellent organizational and communication skills to ensure the highest customer satisfaction and achieve the business' long-term goals and objectives.
A client advisor is responsible for managing and maintaining healthy business relationships with clients to achieve long-term business goals and objectives. Client advisors advise the senior management in building strategic techniques and identify business opportunities that would generate more revenue resources and increase the company's profits. They also monitor business and financial transactions and analyze client portfolios to determine their needs and interests, recommending plans and coordinating with the senior management to achieve the highest client satisfaction.
Customer advisors and client advisors have different pay scales, as shown below.
| Customer Advisor | Client Advisor | |
| Average salary | $32,515 | $71,135 |
| Salary range | Between $20,000 And $50,000 | Between $40,000 And $123,000 |
| Highest paying City | Los Angeles, CA | New York, NY |
| Highest paying state | California | New York |
| Best paying company | Dell | BP America Inc |
| Best paying industry | Media | - |
There are a few differences between a customer advisor and a client advisor in terms of educational background:
| Customer Advisor | Client Advisor | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 64% |
| Most common major | Business | Business |
| Most common college | - | University of Minnesota - Twin Cities |
Here are the differences between customer advisors' and client advisors' demographics:
| Customer Advisor | Client Advisor | |
| Average age | 40 | 45 |
| Gender ratio | Male, 45.6% Female, 54.4% | Male, 66.8% Female, 33.2% |
| Race ratio | Black or African American, 12.3% Unknown, 5.6% Hispanic or Latino, 21.4% Asian, 7.0% White, 53.1% American Indian and Alaska Native, 0.7% | Black or African American, 6.1% Unknown, 4.4% Hispanic or Latino, 10.0% Asian, 7.5% White, 71.9% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 7% | 5% |