Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Job outlook for customer advisors in the United States
Customer advisor job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected customer advisor job growth rate is -4% from 2018-2028.
About -105,300 new jobs for customer advisors are projected over the next decade.
Customer advisor salaries have increased 11% for customer advisors in the last 5 years.
There are over 262,699 customer advisors currently employed in the United States.
There are 217,369 active customer advisor job openings in the US.
The average customer advisor salary is $32,515.
Are customer advisor jobs in demand?
Customer advisor job and salary trends over time
Customer advisor jobs over time
Customer advisor job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 262,699 | 0.08% |
| 2020 | 267,052 | 0.08% |
| 2019 | 275,156 | 0.08% |
| 2018 | 270,648 | 0.08% |
| 2017 | 260,882 | 0.08% |
Average customer advisor salary over time
Customer advisor salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $32,515 | $15.63 | +3.2% |
| 2025 | $31,498 | $15.14 | +2.8% |
| 2024 | $30,627 | $14.72 | +2.6% |
| 2023 | $29,847 | $14.35 | +1.8% |
| 2022 | $29,311 | $14.09 | +1.8% |
Customer advisor jobs by state
Most common states for customer advisors
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Maine | 1,335,907 | 736 | 55% |
| 2 | Minnesota | 5,576,606 | 2,792 | 50% |
| 3 | District of Columbia | 693,972 | 349 | 50% |
| 4 | New Hampshire | 1,342,795 | 653 | 49% |
| 5 | Delaware | 961,939 | 419 | 44% |
| 6 | Vermont | 623,657 | 275 | 44% |
| 7 | Rhode Island | 1,059,639 | 432 | 41% |
| 8 | North Dakota | 755,393 | 309 | 41% |
| 9 | Kentucky | 4,454,189 | 1,734 | 39% |
| 10 | Utah | 3,101,833 | 1,215 | 39% |
| 11 | New Mexico | 2,088,070 | 813 | 39% |
| 12 | Arizona | 7,016,270 | 2,701 | 38% |
| 13 | Indiana | 6,666,818 | 2,509 | 38% |
| 14 | Missouri | 6,113,532 | 2,302 | 38% |
| 15 | Wisconsin | 5,795,483 | 2,212 | 38% |
| 16 | Kansas | 2,913,123 | 1,099 | 38% |
| 17 | Illinois | 12,802,023 | 4,799 | 37% |
| 18 | Iowa | 3,145,711 | 1,169 | 37% |
| 19 | Wyoming | 579,315 | 217 | 37% |
| 20 | Massachusetts | 6,859,819 | 2,443 | 36% |
Most common cities for customer advisors
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Fuquay-Varina | 4 | 15% | $34,652 |
| 2 | Culver City | 5 | 13% | $45,750 |
| 3 | Holly Springs | 4 | 12% | $34,659 |
| 4 | Wake Forest | 4 | 10% | $34,808 |
| 5 | Charlottesville | 4 | 9% | $33,219 |
| 6 | Encinitas | 4 | 6% | $45,460 |
| 7 | Centennial | 4 | 4% | $33,681 |
| 8 | Alexandria | 4 | 3% | $34,040 |
| 9 | Fullerton | 4 | 3% | $45,525 |
| 10 | Aurora | 4 | 1% | $33,673 |
| 11 | Colorado Springs | 4 | 1% | $33,748 |
| 12 | Orlando | 3 | 1% | $33,538 |
| 13 | Amarillo | 2 | 1% | $33,288 |
| 14 | Jacksonville | 4 | 0% | $33,379 |
| 15 | Austin | 3 | 0% | $34,753 |
| 16 | Denver | 3 | 0% | $33,665 |
Customer Advisor job outlook: Expert opinions
Our panel of customer advisor experts
Charleston Southern University
Sally Hiott B.S. MBA, DBA
Assistant Professor of MarketingCharleston Southern University
Accounting And Related Services
What general advice would you give to a Customer Advisor?
Sally Hiott B.S. MBA, DBA: Show employers how you would not only fill an open position regarding the work at hand, but show them how you would be an asset to their team. We are in very team driven work environments currently, and hiring managers want to know what you can bring to the table. Filling a void is great for the workload, but enhancing a team culture makes them not want to work without you!
What will help Customer Advisors increase their earning potential?
Sally Hiott B.S. MBA, DBA: The most wanted skill set that is on the rise are what we call "soft skills". Research shows us that with the increase in AI abilities for the workplace that it is becoming more and more important for humans to possess and exercise soft skills. These are things like respectful and caring communication on the front lines. Being intuitive and remaining calm when faced with upset customers. There are a lot more examples, but these soft skills increase your organizations relationships with your customers, which is why they are so highly valued