Best states for a customer agent

Q: What is the best state for customer agents?

The best state to be a customer agent is Montana based on customer agent salaries and job opportunities.

Q: What is the highest paying state for customer agents?

The highest paying state for customer agents is Alabama based on Zippia’s salary database.

Q: What is the worst state for customer agents?

The worst state for customer agents is Virginia, due to a combination of low salaries and few job opportunities.

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Are you thinking of becoming a customer agent and really want to work at PayPal? Turns out, your chances to become a customer agent are better in some states than others.We wanted to look at the best states for customer agents -- where there are plenty of customer agent jobs to go around and customer agents get paid what they deserve during every phase of their career.

Montana is the best state for jobs for customer agents, and Virginia is the worst. The most common pay in Montana is $37,113, while the median pay in Virginia is $26,141.We found that Montana is the best state for customer agent jobs, whereas Virginia is the worst.

10 best states for customer agents in 2026

1. Montana
Total customer agent jobs: 634
Average annual salary: $37,113
Lowest 10 percent earn: $30,000
Highest 10 percent earn: $45,000
Location Quotient:
1.37
Customer agent jobs in Montana
2. Minnesota
Total customer agent jobs: 3,117
Average annual salary: $37,095
Lowest 10 percent earn: $29,000
Highest 10 percent earn: $45,000
Location Quotient:
1.17
Customer agent jobs in Minnesota
3. Arizona
Total customer agent jobs: 3,069
Average annual salary: $34,898
Lowest 10 percent earn: $27,000
Highest 10 percent earn: $44,000
Location Quotient:
1.31
Customer agent jobs in Arizona
4. Michigan
Total customer agent jobs: 4,008
Average annual salary: $33,799
Lowest 10 percent earn: $27,000
Highest 10 percent earn: $42,000
Location Quotient:
1.29
Customer agent jobs in Michigan
5. Maine
Total customer agent jobs: 1,027
Average annual salary: $32,455
Lowest 10 percent earn: $27,000
Highest 10 percent earn: $38,000
Location Quotient:
1.94
Customer agent jobs in Maine
6. Vermont
Total customer agent jobs: 336
Average annual salary: $34,789
Lowest 10 percent earn: $28,000
Highest 10 percent earn: $41,000
Location Quotient:
1.09
Customer agent jobs in Vermont
7. North Dakota
Total customer agent jobs: 548
Average annual salary: $31,675
Lowest 10 percent earn: $26,000
Highest 10 percent earn: $38,000
Location Quotient:
1.47
Customer agent jobs in North Dakota
8. New York
Total customer agent jobs: 4,407
Average annual salary: $38,799
Lowest 10 percent earn: $31,000
Highest 10 percent earn: $48,000
Location Quotient:
0.86
Customer agent jobs in New York
9. Rhode Island
Total customer agent jobs: 430
Average annual salary: $35,383
Lowest 10 percent earn: $28,000
Highest 10 percent earn: $43,000
Location Quotient:
0.88
Customer agent jobs in Rhode Island
10. Wisconsin
Total customer agent jobs: 2,343
Average annual salary: $33,476
Lowest 10 percent earn: $26,000
Highest 10 percent earn: $41,000
Location Quotient:
1.06
Customer agent jobs in Wisconsin

Customer agent jobsNear Columbus, OH

How Zippia determines the best states to be a customer agent

You can read about how the best state rankings are calculated here.

Detailed list of the best states for a customer agent

Rank	State	Average salary	Lowest 10% earn	Population	Job count
1	Montana	$37,113	$30,000	1,050,493	634
2	Minnesota	$37,095	$29,000	5,576,606	3,117
3	Arizona	$34,898	$27,000	7,016,270	3,069
4	Michigan	$33,799	$27,000	9,962,311	4,008
5	Maine	$32,455	$27,000	1,335,907	1,027
6	Vermont	$34,789	$28,000	623,657	336
7	North Dakota	$31,675	$26,000	755,393	548
8	New York	$38,799	$31,000	19,849,399	4,407
9	Rhode Island	$35,383	$28,000	1,059,639	430
10	Wisconsin	$33,476	$26,000	5,795,483	2,343
11	Washington	$37,502	$30,000	7,405,743	2,046
12	New Hampshire	$33,289	$27,000	1,342,795	730
13	Indiana	$32,390	$25,000	6,666,818	2,748
14	Massachusetts	$34,779	$28,000	6,859,819	3,361
15	Nevada	$32,113	$25,000	2,998,039	892
16	South Dakota	$30,978	$24,000	869,666	504
17	Illinois	$31,900	$25,000	12,802,023	5,458
18	Colorado	$33,804	$26,000	5,607,154	2,349
19	California	$36,231	$28,000	39,536,653	8,945
20	Hawaii	$37,073	$31,000	1,427,538	291
21	Wyoming	$29,882	$24,000	579,315	297
22	Pennsylvania	$31,672	$25,000	12,805,537	4,622
23	Oregon	$34,150	$27,000	4,142,776	1,301
24	New Jersey	$33,711	$26,000	9,005,644	3,028
25	Utah	$31,298	$25,000	3,101,833	1,209
26	Delaware	$31,144	$24,000	961,939	568
27	Ohio	$29,133	$23,000	11,658,609	4,435
28	Iowa	$28,469	$22,000	3,145,711	1,851
29	Idaho	$29,392	$23,000	1,716,943	785
30	Kentucky	$29,101	$22,000	4,454,189	1,617
31	District of Columbia	$34,379	$27,000	693,972	277
32	Alaska	$32,704	$29,000	739,795	202
33	Nebraska	$27,973	$22,000	1,920,076	1,123
34	Tennessee	$28,427	$22,000	6,715,984	2,428
35	Maryland	$31,955	$25,000	6,052,177	2,251
36	North Carolina	$28,955	$22,000	10,273,419	3,442
37	Connecticut	$30,500	$24,000	3,588,184	1,219
38	Missouri	$26,545	$20,000	6,113,532	3,121
39	Kansas	$26,051	$20,000	2,913,123	1,446
40	West Virginia	$24,912	$19,000	1,815,857	842
41	Texas	$28,707	$22,000	28,304,596	7,126
42	Florida	$26,943	$20,000	20,984,400	7,000
43	Louisiana	$25,787	$19,000	4,684,333	1,530
44	Mississippi	$24,327	$18,000	2,984,100	1,171
45	Georgia	$26,699	$20,000	10,429,379	4,224
46	South Carolina	$26,572	$20,000	5,024,369	1,690
47	Oklahoma	$25,080	$19,000	3,930,864	1,369
48	Arkansas	$25,381	$19,000	3,004,279	1,014
49	New Mexico	$24,667	$19,000	2,088,070	827
50	Alabama	$24,136	$18,000	4,874,747	1,830
51	Virginia	$26,141	$20,000	8,470,020	3,164

Highest paying states for customer agents

Rank	State	Avg. Customer Agent Salary
1	Montana	$37,113
2	Minnesota	$37,095
3	Arizona	$34,898
4	Michigan	$33,799
5	Maine	$32,455
6	Vermont	$34,789
7	North Dakota	$31,675
8	New York	$38,799
9	Rhode Island	$35,383
10	Wisconsin	$33,476
11	Washington	$37,502
12	New Hampshire	$33,289
13	Indiana	$32,390
14	Massachusetts	$34,779
15	Nevada	$32,113
16	South Dakota	$30,978
17	Illinois	$31,900
18	Colorado	$33,804
19	California	$36,231
20	Hawaii	$37,073
21	Wyoming	$29,882
22	Pennsylvania	$31,672
23	Oregon	$34,150
24	New Jersey	$33,711
25	Utah	$31,298
26	Delaware	$31,144
27	Ohio	$29,133
28	Iowa	$28,469
29	Idaho	$29,392
30	Kentucky	$29,101
31	District of Columbia	$34,379
32	Alaska	$32,704
33	Nebraska	$27,973
34	Tennessee	$28,427
35	Maryland	$31,955
36	North Carolina	$28,955
37	Connecticut	$30,500
38	Missouri	$26,545
39	Kansas	$26,051
40	West Virginia	$24,912
41	Texas	$28,707
42	Florida	$26,943
43	Louisiana	$25,787
44	Mississippi	$24,327
45	Georgia	$26,699
46	South Carolina	$26,572
47	Oklahoma	$25,080
48	Arkansas	$25,381
49	New Mexico	$24,667
50	Alabama	$24,136
51	Virginia	$26,141

Customer agent best states FAQs

What is the best state for customer agents?

What is the highest paying state for customer agents?

What is the worst state for customer agents?

Have more questions? See all answers to common office and administrative questions.

Search for customer agent jobs

Updated January 8, 2025

Browse office and administrative jobs

Total customer agent jobs:	634
Average annual salary:	$37,113
Lowest 10 percent earn:	$30,000
Highest 10 percent earn:	$45,000
Location Quotient:	1.37

Best states for a customer agent

10 best states for customer agents in 2026

1. Montana

2. Minnesota

3. Arizona

4. Michigan

5. Maine

6. Vermont

7. North Dakota

8. New York

9. Rhode Island

10. Wisconsin