Post job

Customer assistant jobs in Cicero, IL - 2,833 jobs

All
Customer Assistant
Customer Service Representative
Customer Account Representative
Customer Service Specialist
Customer Care Specialist
Customer Service Officer
Customer Relations Coordinator
Customer Specialist
Member Service Representative
Customer Service Associate
Customer Support Representative
Service Specialist
  • Customer Account Representative

    Alphabe Insight Inc.

    Customer assistant job in Chicago, IL

    About Us Chats Cloud Cover is a customer-driven organization committed to delivering tailored communication and support solutions for businesses across diverse industries. We prioritize excellence, reliability, and a service-first mindset to ensure every client interaction reflects our core values of integrity and innovation. Job Description We are seeking a dedicated Customer Account Representative to join our expanding team. This role is responsible for managing client accounts, ensuring seamless communication, and delivering high-quality support that aligns with client expectations and company standards. You will serve as the primary point of contact for clients, helping them navigate services, resolve inquiries, and maintain a strong, professional relationship. Responsibilities • Manage and support assigned customer accounts with a high level of professionalism • Maintain ongoing communication with clients to ensure satisfaction and effective service delivery • Address client questions, concerns, and requests in a timely and accurate manner • Coordinate internally to ensure client needs are met efficiently • Monitor account performance and identify opportunities for improvement • Maintain detailed and organized records of client interactions and account activity Qualifications Qualifications • Strong communication and interpersonal skills • Ability to manage multiple accounts and prioritize tasks effectively • Excellent problem-solving abilities and attention to detail • Professional demeanor and the ability to build long-term client relationships • Comfortable working both independently and collaboratively • Strong organizational skills and adaptability in a fast-paced environment Additional Information Benefits • Competitive salary: $59,000 - $62,000 • Growth opportunities within a rapidly developing company • Skill development in account management, customer service, and professional communication • Stable, full-time position with long-term career potential
    $59k-62k yearly 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Success Coordinator (PRIME Division)

    Alphabroder 4.4company rating

    Customer assistant job in Chicago, IL

    JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have. ABOUT US S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. Today, we continue to strive to be the apparel distributor of choice by inspiring and fostering growth for customers, employees and suppliers, anchored in our commitment to Lead with Respect, Never Settle, Own the Outcome, Win Together, and the belief that Innovation Powers Our Hustle. These values guide how we serve, how we collaborate and how we continuously improve, ensuring we deliver on our promise of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Customer Service/Success Coordinator serves as a strategic and supportive partner to key accounts throughout every stage of the order process. This role primarily engages clients via phone and electronic communication, fostering loyalty and ensuring long-term customer retention within the Promotional Products Industry. The ideal candidate will possess exceptional communication skills and a strong commitment to delivering outstanding customer service and support. Responsibilities include providing accurate quotes, verifying inventory levels, estimating shipping timelines, and responding promptly to customer inquiries. SCHEDULE Monday-Friday, Full-time, Non-Exempt Remote Available Starting rate - $18.00 per hour BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‐name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Cultivate strong customer relationships and ensure satisfaction by delivering professional and responsive support. Address all customer inquiries promptly and professionally, including requests for information, order confirmations, order status updates, expedited requests, acknowledgments, periodic reporting, complaints, and returns for all accounts within the assigned territory. Serve as the voice of the customer by collaborating closely with internal departments-including Order Entry, Art, Planning, Production, Procurement, Quality Control/Assurance, and Warehouse-to ensure timely shipments and fulfillment of customer expectations across approximately 900-1,000 accounts. Monitor order flow using system searches and dashboards to ensure seamless processing and timely movement of orders through the pipeline. Provide alternative product suggestions for out-of-stock items to maintain customer satisfaction and order continuity. Document, report, and escalate system-related issues and functionality concerns. Administer the issue tracking process and compile customer feedback for continuous improvement. Assist customers with quotes, freight estimates, product recommendations, shipment dates, and reporting to keep them informed of their order status. Comply with individual and departmental service level agreements (SLAs) as defined by Deco Upper Management WHAT WE'RE LOOKING FOR Bachelor's degree in business, Business Administration, or equivalent industry-related experience. Minimum of 2 years of experience in customer service or sales, with direct interaction with the public. Excellent written and verbal communication skills in English, with a strong customer service orientation. Results-driven and able to thrive in a fast-paced environment with multiple competing priorities and deadlines. Demonstrates a positive, proactive approach to task completion. Proficient in utilizing multiple software programs and platforms; strong technical aptitude. Creative problem-solving abilities and a customer-focused mindset with empathy. Exceptional attention to detail and strong analytical skills. Capable of managing time effectively and working independently with minimal supervision. Strong interpersonal skills and the ability to collaborate effectively with internal departments. Physical Demand The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $18 hourly 2d ago
  • Senior Customs Entry Specialist - ORD (Mandarin speaking)

    Amrecco

    Customer assistant job in Bensenville, IL

    One of the large Asia/US eCommerce logistics companies is hiring a Senior Customs Entry Specialist in the Chicago / ORD area to manage complex import clearances and handle inspections and shipment exceptions. This role is for someone who can independently run the clearance process, communicate with authorities and partners, and solve problems when cargo is on hold. You'll be a key expert ensuring smooth, compliant cross-border cargo flow in a deadline-driven environment. Ideal background: 3+ years in customs brokerage or international trade Strong knowledge of local customs procedures and inspections Comfortable working with brokerage systems and compliance tools Able to work independently and handle high-pressure cases Bilingual English/Mandarin required Broker license is a plus Apply today to be part of the great supportive team!
    $29k-48k yearly est. 8d ago
  • Customer Service (China Southern Airlines)

    Alliance Ground International, LLC 4.3company rating

    Customer assistant job in Chicago, IL

    Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept Customer Service, Airline, Security, Service, Retail, Health
    $30k-38k yearly est. 2d ago
  • Customer Equipment Services Representative

    Ardagh Group

    Customer assistant job in Chicago, IL

    Purpose of the Job: Ensure Customer Satisfaction is achieved by delivery of exceptional equipment service Key Accountabilities: Provide Ardagh's customers with an expert, professional resource for resolution of mechanical problems related to can double seam equipment Ensure customers, as a double seam authority, run Ardagh's products within established guidelines for optimal double seam performance. Assist Ardagh's customers in establishing programs in the repair and maintenance of double seam equipment Act as a resource for Ardagh for qualification of Ardagh material and in resolution of field problems. Knowledge/Skills/Experience: Associate degree, trade school or significant experience in the field at a minimum Strong mechanical skills and ability to work through complex problems Strong communication skills that span various levels of management both with customers and Ardagh Self-starter with initiative, integrity and an ability to develop relationships with customer personnel Basic computer skills Ardagh Metal Packaging is a leading global supplier of sustainable, infinitely recyclable metal beverage cans to brand owners. A subsidiary of sustainable packaging business Ardagh Group and a leading industry metal packaging company, Ardagh Metal Packaging employs more than 6,300 people across Europe, North America and Brazil, with sales of approximately $4.7 billion. Ardagh Metal Packaging believes that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued and can work to their full potential. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you'll enjoy the journey! Ardagh Metal Packaging - North America has been and will continue to be an equal opportunity employer. All employment decisions are made without regard to sex, gender (including pregnancy, childbirth, breast feeding, and related conditions), sexual orientation, gender identity, gender expression, race, creed, religion (including religious dress and grooming), color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition, genetic information, marital or domestic partner status, age, veteran or military status or any other basis prohibited by federal, state, or local law. Discrimination against any employee or applicant based on any of these factors is prohibited. The anticipated base annual salary range for this role is between $83,000 and $124,600 per year. This role is bonus eligible. The bonus incentive program is based on company meeting or exceeding targets. Please note that the salary range provided is a good faith estimate and is only applicable for roles that are based out of Illinois. The final salary will be determined after considering relevant factors, including, but not limited to, a candidate's qualifications, experience, and work location, where appropriate. Ardagh Metal Packaging also offer a comprehensive benefits program including medical, prescription, dental and vision coverage with an opportunity to earn a medical/prescription premium reduction by completing a qualified wellness activity. The Company also offers a 401(k) Plan. Ardagh Metal Packaging benefits may be amended at any time. Nearest Major Market: Chicago
    $29k-38k yearly est. 2d ago
  • Customer Service Representative - State Farm Agent Team Member

    Adam Garcia-State Farm Agent

    Customer assistant job in Chicago, IL

    Benefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has been proudly serving the community since October 2017. We currently have four full-time team members and are excited to welcome a fifth. We believe in creating a positive and balanced workplace where people feel supported and appreciated. We offer two office outings each year (summer and holiday), 8 paid holidays, and 15 days of PTO/sick time with some rollover options. Team members also benefit from a Pre-Tax Health Expense Reimbursement program and a Simple IRA with employer match after two years. Plus, we keep the office stocked with snacks and drinks tailored to everyone's preferences. Conveniently located in Lincoln Square and Albany Park, we're steps away from the Western bus stop and Brown Line for an easy commute. I'm a graduate of the University of Iowa and have been with State Farm for over 11 years. As a longtime Chicago resident and proud dad of two boys, I love being part of this community. We partner with local organizations like Waters Elementary, the Lincoln Square Ravenswood Chamber of Commerce, and the North River Commission to give back and stay connected. If you're looking to join a team that values community, work-life balance, and a supportive environment, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Adam Garcia - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 2d ago
  • Customer Service Representative - State Farm Agent Team Member

    Andrea Aslanides-State Farm Agent

    Customer assistant job in Chicago, IL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $29k-38k yearly est. 2d ago
  • Customer Service Representative

    Accede Solutions Inc.

    Customer assistant job in Chicago, IL

    The Customer Service Representative (CSR) handles incoming calls regarding scheduling of paratransit eligibility services. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answers customer calls and inputs all customer information using acomputerized scheduling system; enters new customer information or changes into the system Receives customer complaints Answers questions, and provides information about services Resolves customer inquiries relating to transportation Communicates resolution to customers Clearly and accurately documents issues Maintains a clean and well-organized work area Represents Mobility Options in a professional manner to our service partners, and the community Other duties as required/assigned QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. High school diploma or equivalent, such as GED, required One or more years of Customer Service experience preferred Must be able to work shifts, or flexible work schedules as needed Ability to read, understand, interpret, and explain transit system operating rules,regulations, policies, phases and routes Ability to communicate via telephone with clear speech and a pleasant phone manner. Must possess excellent verbal communication skills Ability to work as a member of a team Must be computer literate and proficient in the use of Microsoft Office Must be able to interact and communicate with diverse clients Must be able to demonstrate poise, tactfulness, and diplomacy and have a high level of interpersonal skills to handle sensitive and confidential situations Must undergo a pre-employment drug test once offered a position Must be willing to undergo a criminal and employment background check once offered a position Travel requirement (as a percent): WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work shifts or flexible work schedules as needed. 85% of work is accomplished indoors and in air conditioned or well-ventilated facilities. Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. The employee is generally subjected to long periods spent sitting, typing, orlooking at a computer screen. Employee may periodically need to travel locally. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for long periods;use hands and fingers to type, manipulate, handle or feel; and talk and hear. The employee is frequently required to reach with hands and arms. The employee isoccasionally required to stand, walk, balance, and stoop, kneel or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally list and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to focus; long periods are spent looking at a computer. 100% of work is accomplished indoors and in air conditioned or well-ventilated facilities. Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. #IND123
    $29k-38k yearly est. 2d ago
  • Customer Care Specialist

    Arthur J. Gallagher & Company 3.9company rating

    Customer assistant job in Chicago, IL

    Sells insurance products and services to walk-in, call-in and referred prospects and/or current customers on an inside sales basis. Collects prospect information, researches any questions and issues with other department personnel, determines appropr Customer Care, Specialist, Benefits, Retail, Insurance
    $33k-39k yearly est. 2d ago
  • Customer Service Representative

    North Bridge Staffing Group

    Customer assistant job in Chicago, IL

    Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood. Hybrid schedule, 2/3-days a week in office. Temporary: ASAP - 3 months $20-$22/hour based on experience Job description We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Make outbound membership renewal calls Inbound calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Skills Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Schedule Monday-Friday, 8:30am-5pm
    $20-22 hourly 1d ago
  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Customer assistant job in Shorewood Forest, IN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Customer Service Representative

    Patient's Choice Medical

    Customer assistant job in Rolling Meadows, IL

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $29k-38k yearly est. 4d ago
  • Customer Service Representative

    Connect Search, LLC 4.1company rating

    Customer assistant job in Naperville, IL

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $30k-37k yearly est. 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    Alejandro Pizarro-State Farm Agent

    Customer assistant job in Gurnee, IL

    Benefits: Competitive salary Opportunity for advancement Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Self-motivated Bilingual - Spanish required Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
    $29k-38k yearly est. 2d ago
  • Express Service Specialist

    Aptask 4.4company rating

    Customer assistant job in Chicago, IL

    Role: Office Service Specialist 07-weeks Contract Pay rate: $17-19/hr. on W2 (non-benefited) Work Schedule: M-F 9am-6pm Client: Epiq Global Job Description: Top Required Skills: Needs to have experience copying / being in Mailroom May deliver mail packages in person so needs to be CS oriented May need to help with other tasks as assigned / moving boxes / hospitality etc. Position Summary The Service Specialist provides comprehensive administrative and office support services including reception, mailroom, copy/print, hospitality, and facilities coordination. This role ensures smooth daily operations within the office while delivering excellent customer service and maintaining a professional environment. Key Responsibilities Serve as a backup receptionist, greeting and announcing visitors, answering calls, and directing inquiries professionally. Provide administrative and hospitality support, ensuring conference rooms, kitchens, and common areas are clean, organized, and stocked. Assist with mailroom operations, including sorting, metering, and distributing mail and accountable packages. Manage copy, print, and scanning requests accurately and efficiently per client specifications. Perform facilities coordination tasks, such as maintaining supply inventory, stocking copy rooms, and assisting with small office moves or equipment concerns. Operate and maintain postage machines and other office equipment as needed. Collaborate with team members and clients to ensure high-quality service delivery. Qualifications & Requirements High School Diploma or GED required. Minimum 1 year of experience in a customer service or administrative support role. Prior receptionist or front desk experience preferred. Familiarity with postage machines and mailroom operations is a plus. Strong multitasking skills with attention to detail. Excellent communication and problem-solving abilities. Ability to lift/move up to 40 lbs. and transport packages on carts up to 75 lbs. capacity. Comfortable walking, bending, kneeling, standing, or sitting for extended periods. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
    $17-19 hourly 7d ago
  • Customer Support Center Representative - (1114)75th - Darien (R-206), NorthAurora (R-206), Oakbrook - 1515 W 22nd Street (F-202), Westmore - Lombard,

    Old Second National Bank 3.7company rating

    Customer assistant job in North Aurora, IL

    Who We Are At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started. With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together! Position Overview This position is responsible for meeting sales and service goals by handling incoming customer calls, emails, web chats, and/or web cases, and resolving issues relating to new or existing accounts in a high-volume call center environment. The Senior Representative will have a proven track record of meeting and exceeding sales and service goals. Essential Job Functions - All Levels Meet and exceed sales and service goals by actively engaging in the referral and product generating process including maintaining and exceeding an industry standard service level, meeting individual sales referral goals and utilizing sales and customer service software. Handle customer calls, emails, web chats, and/or web cases efficiently and accurately regarding (but not limited to) balance and check inquiry, perform research when necessary, fund verifications, input customer account transfers, process check orders, work with various ATM transactional software, provide Online Banking support, and other misc. requests. Maintain advanced knowledge of Old Second products and services including both internal and legislated compliance and policy and procedures. Additional Responsibilities - Senior Level Maintain flexibility to resolve escalated Support Center issues including handling irate customers and complex operational or service issues. Maintain availability to assist in the training of new Support Center Representatives. Minimum Requirements - All levels High school diploma (or equivalent) and one year or more of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience. Must work onsite to perform responsibilities of this position. As a condition of employment, employees are required to acknowledge and agree to, in writing, call monitoring and recording for customer quality and performance standards upon hire. Minimum Requirements - Senior Level High school diploma (or equivalent) and two years or more of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience. Competencies Excellent phone skills including customer service and sales Professional oral, written and interpersonal skills Collaborative and team oriented; works well with others Strong computer skills Preferred, but not required Knowledge of the Jack Henry system a plus Some college a plus Previous Customer Service experience Bilingual a plus NOTE: This job description is not intended to be all-inclusive. Employee may perform other duties as assigned to meet the ongoing needs of the organization. Note: Job levels and hiring decisions are based upon both the business needs of the department and the qualifications of the incumbent. In some cases, an incumbent may meet the requirements of a Senior level but may be hired in at a lower level based upon business needs and staffing dynamics. Location Details This position is considered a hybrid role. With management approval, an incumbent may work a combination of remote and onsite work to perform the regular responsibilities of the role. Actual schedule requirements may vary based upon business needs. Onsite work may be performed at the following location(s) 75th - Darien , North Aurora, Oakbrook - 1515 W 22nd Street, Westmore - Lombard, IL Compensation & Benefits Customer Service Support Center Rep Base pay: $19.50 - $25.00 Senior Customer Service Support Center Rep Base Pay: $20.50 - $27.00 Variable Pay: Eligible to participate in the Retail Incentive Plan. Payment varies based upon sales/service performance. Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. Benefits: How We Support You - Old Second Thanks for considering Old Second!
    $19.5-25 hourly 3d ago
  • Barista & Customer Service Associate

    Domino's Pizza 4.3company rating

    Customer assistant job in Saint Charles, IL

    Domino's Pizza is hiring immediately for Delivery Drivers to join their team! Job type: Full time and Part time, Permanent Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Right now Domino's is looking for qualified Drivers to staff stores in your area! We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you. Job responsibilities are (but not limited to): Deliver our products to our amazing customers Provide excellent customer service and leave a great lasting impression on our customer Put orders together and ensure they are packaged safely for delivery Ensure quality of product meets standards before getting delivered to the customer Ensure vehicle is in safe working order before deliveries Take orders over the phone/by web Prepare and package food products to standard Deliver flyers/hangers along your route Benefits of working at Domino's Pizza: Company Car Available! Fun working environment Flexible schedules Competitive wages PLUS GENEROUS TIPS Store discounts Free uniforms Domino's is an equal opportunity employer. At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
    $22k-28k yearly est. 2d ago
  • Member Service Representative (Full-Time) - USN Recruit Command

    Navy Federal Credit Union 4.7company rating

    Customer assistant job in North Chicago, IL

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 3301 Indiana St MCPON Hall, Building 1313, Great Lakes, Illinois 60088 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $32k-39k yearly est. 3d ago
  • Customer Service Officer

    Alphabe Insight Inc.

    Customer assistant job in Chicago, IL

    Beloform Craft is a forward-thinking organization dedicated to developing future leaders through structured training, hands-on experience, and strategic exposure to core business operations. We believe in cultivating talent from within, empowering individuals with the tools, mentorship, and professional environment needed to grow into confident and capable management professionals. Job Description We are seeking a dedicated and professional Customer Service Officer to serve as a primary point of contact for our clients. This role focuses on ensuring clear communication, efficient issue resolution, and a consistently high standard of service. The ideal candidate will contribute to building long-term client relationships while supporting internal operations with accuracy and professionalism. Responsibilities Serve as the main liaison between the company and its clients Respond to inquiries and provide accurate information regarding services and processes Handle customer requests and concerns with professionalism and discretion Maintain organized records of interactions and follow-ups Coordinate with internal teams to ensure timely and effective solutions Uphold company standards for service quality and communication Qualifications Strong verbal and written communication skills Professional demeanor with a client-focused mindset Ability to manage multiple tasks efficiently in a fast-paced environment High level of organization and attention to detail Proficiency in basic computer systems and office tools Strong problem-solving and decision-making abilities Additional Information Competitive salary ($45,000 - $48,000 per year) Growth opportunities within a structured and supportive environment Skill development and ongoing professional training Stable and professional workplace culture Full-time position with consistent schedule
    $45k-48k yearly 2d ago
  • Customer Equipment Services Representative

    Ardagh Group S.A

    Customer assistant job in Chicago, IL

    Provide Ardaghs customers with an expert, professional resource for resolution of mechanical problems related to can double seam equipment - Ensure customers, as a double seam authority, run Ardaghs products within established guidelines for optima Equipment, Representative, Customer, Mechanical, Metal, Packaging, Manufacturing, Retail
    $29k-38k yearly est. 2d ago

Learn more about customer assistant jobs

How much does a customer assistant earn in Cicero, IL?

The average customer assistant in Cicero, IL earns between $24,000 and $37,000 annually. This compares to the national average customer assistant range of $25,000 to $38,000.

Average customer assistant salary in Cicero, IL

$30,000

What are the biggest employers of Customer Assistants in Cicero, IL?

The biggest employers of Customer Assistants in Cicero, IL are:
  1. AlixaRx
Job type you want
Full Time
Part Time
Internship
Temporary