BENEFITS: Medical, Dental, Vision, 401K
Shift: 7:30a-4:30p Monday-Friday
Pay: $23-25/hour
AHF Products has a job opportunity for a Customer Service Rep, working at the will-call desk, to be located in Denver, CO. Reporting to the Branch Manager, the CSR's responsibilities include assisting with day-to-day sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers, architects, builders, and designers. Responsible for ensuring all customers who come in contact with Crossville Studios receive excellent service, while adhering to company policies and procedures.
JOB DUTIES:
Provide clients with unsurpassed service, expertise, and convenience throughout the sales and completion process.
Maintain professional appearance and attitude at all times.
Answer phones and greet clients as they enter the customer service area.
Follow-up on orders that are on backorders and processing customer orders accurately.
Use DANCIK to look up pricing, customer information, delivery dates, and process orders.
Call customers to communicate on order status and ETA's.
Liaison with outside sales reps. and managers.
Organize and maintain the contractor area.
Ensure all customers receive excellent customer service.
Solve customer problems with a sense of urgency and accuracy.
Communicate with the warehouse department regarding order status in staged areas.
Schedule delivery and reminder calls to customers.
Complete projects or assignments as delegated by the supervisor.
Back up to other positions within the department when needed.
Maintain positive communication skills and process customer orders accurately.
Maintain an organized and efficient work area.
Suggestive selling while placing orders and maintaining displays (tools, saws, cleaners, sealers).
Scan all paperwork correctly (PO's, confirmations, POD's).
Other duties as assigned.
JOB QUALIFICATIONS:
Knowledge of interior and exterior design, Ceramic and Porcelain tile, natural stone, and related products.
Great communication skills with ability to relate to a wide variety of customers from homeowners to builders to architects & designers.
Self-driven with a high level of energy and enthusiasm.
Excellent relationship selling/customer focused sales abilities.
Solution oriented with exceptional follow through.
Good basic math skills, (including ability to take accurate measurements)
Proficient with Windows based computer applications.
Ability to perform well in a detail oriented, fast paced environment.
PHYSICAL DEMANDS:
You will be expected to sit for long periods of time frequently.
Frequently spending extended periods of time on the phone with customers.
Occasional lifting up to 50 lbs may be required.
MENTAL DEMANDS:
Think analytically
Make decisions
Develop options and implement solutions
Work with a team
Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
Attention to detail
Communicate effectively
Multitask in a fast-paced environment
Work with a Sense of Urgency
AHF PRODUCTS:
AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce, Armstrong Flooring, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce Contract, Hartco Contract, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.
$23-25 hourly 2d ago
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Customer Service Level III
Acme Inc. 4.6
Customer assistant job in Denver, CO
Who We Are: We are an award winning late stage SaaS start up that is revolutionizing the $165B recruitment market with a hiring platform based on cutting edge technologies and network integrations with Facebook, Linkedin and Twitter just to name a few. We power the hiring for rapidly growing startups to Fortune 500 companies like SpaceX, Twitter, Starbucks, Nest, Sound Cloud, and Square. We have a cross collaborative environment with a company culture unlike any other. We offer a competitive salary, medical/dental benefits, PTO, paid holidays, and pre-IPO stock. Join our team!
What Will You Do:
Provide email and phone support to customers to ensure their success
Work with customers to understand goals and business processes
Provide expert knowledge of our application to the customer
Participate in the design of automating features in Jobvite
Drive to continually improve our internal process for customer care
Identify, troubleshoot and resolve issues encountered by users, confirm and report bugs
Document issues using case format in our CRM system and defects in our bug tracking tool
Act as a liaison between our Product Management and Engineering teams
Collaborate with other employees by providing important customer feedback, process-improvement suggestions, new troubleshooting tips and other actions that involve improving our product
Develop technical solutions to be posted to both internal and external knowledge base
What Will You Bring:
A 4 year degree and/or 5+ years of demonstrated industry experience
Prior applicable experience in a technical support or professional services environment
Technical competence including general understanding of IT and enterprise software, specifically ASP ("on-demand", SaaS), networking, hardware, and implementations
Working knowledge of enterprise integrations including batch interfaces and Web Services
IT systems and networking experience with exposure to underlying security issues
Demonstrated analysis, problem solving and troubleshooting expertise
Solid understanding of Internet technologies, web servers and web proxy servers
Ability to multi-task and perform effectively under pressure
Comfortable interacting with all levels of management and roles within the client organization
Ability to effectively prioritize and escalate customer issues as required
Excellent communication and presentation skills to effectively explain a solution to a customer's problems
Detailed, organized and results oriented
Ability to learn and assimilate technical information quickly
Enthusiasm, strong work ethic and a positive attitude
PMP and Salesforce experience a plus
What Will You Get:
Competitive salary
Medical/Dental benefits
Solid late stage stock options
PTO
Paid Holidays
An experience you will cherish forever
What We Have Accomplished:
Recruiting technology has always been about innovation - the promise of sourcing and hiring great talent before the next guy. If, like us, you believe that hiring the best people is of the utmost importance, then you should expect technology with a laser focus on helping you find today's greatest candidates.
Delivering on the promise of innovation moves Jobvite forward every day. Jobvite serves companies with the highest expectations of recruiting technology and candidate quality. Companies that value an easy-to-use applicant tracking system, social grown employee referrals, and positive candidate experiences choose Jobvite.
Recent Jobvite Awards & Accolades:
10/2014 Raised $25 Million series "D" funding round
Best in Biz Award, 2014
Brandon Hall Excellence Awards (Jobvite Engage: Gold Award), 2014
Brandon Hall Excellence Awards (Best Advance in Unique Talent Acquisition Tech.), 2014
Deloitte Fast 500, 2014
SVUS Award for Best Customer Support Team, 2014
Customer Service Department of the Year (Stevie Awards), 2014
$32k-38k yearly est. 2d ago
Customer Service Advisor
AEG 4.6
Customer assistant job in Denver, CO
Are you looking to join a team committed to you? We are seeking dedicated customer service champions excited to be part of one of the world's leading online gambling companies for our upcoming training class starting January 26th! Highlighted by the best-in-class, 8-week training program to prepare you for success, we are proud to provide a benefits package that includes Company-paid healthcare for employees, annual bonus, a 401(k) with Company match, and generous time off (33 days), ensuring you are supported both personally and professionally.
This full-time position follows a flexible pattern designed around the North American sports calendar (evenings, weekends, and holidays) with a rotation to ensure an even schedule. With a starting wage of $23.07 per hour, pay increases to $23.94 post-training.
Preferred Skills, Qualifications, and Experience
Tech-savvy, with the ability to work with various technologies to investigate, communicate and resolve customer inquiries.
Exceptional communication skills, both written and verbal.
Active listener, with the ability to understand customer needs and provide tailored support.
Customer-centric with a passion for delivering outstanding service.
Eagerness to expand personal knowledge and skills.
Meticulous attention to detail to ensure accuracy.
Ability to multitask efficiently in a fast-paced environment.
Creative problem-solving capabilities to resolve challenges independently.
Strong individual and team collaboration skills.
Company-sponsored parking available to all employees.
Maintain compliance with individual licensing requirements according to regulations.
Main Responsibilities
Ensuring every customer interaction is positive and memorable.
Using internal tools to investigate and resolve customer inquiries, coordinating with various departments and escalating issues within the Customer Service department as needed.
Engaging with customers through live chat, telephone, and email, ensuring clear and efficient communication.
Resolving customer requests and complaints promptly and courteously.
Assisting in support of various internal efforts that improve how customers perceive our platform and services.
Demonstrating a thorough understanding of policies, procedures, and licensing requirements to provide accurate information.
Promoting and advocating for responsible gambling practices among customers.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - **********************************************
Job Questions:
This position is fully in office, are you comfortable working full time in office?
Are you at least 21 years of age?
Due to the nature of our work as a sportsbook, our shifts are aligned to coincide with the live sporting calendar. Are you willing to work a flexible schedules to include both weekdays and weekends?
If needed to relocate, are you willing to relocate without any relocation assistance?
Given that this on-site role is based in our Denver, Colorado office, are you able to reliably commute to this location for work?
$23.1 hourly 2d ago
Customer Service Rep
AHF 4.1
Customer assistant job in Denver, CO
BENEFITS: Medical, Dental, Vision, 401K Shift: 7:30a-4:30p Monday-Friday Pay: $23-25/hour AHF Products has a job opportunity for a Customer Service Rep, working at the will-call desk, to be located in Denver, CO. Reporting to the Branch Manager, the CSR's responsibilities include assisting with day-to-day sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers, architects, builders, and designers. Responsible for ensuring all customers who come in contact with Crossville Studios receive excellent service, while adhering to company policies and procedures.
JOB DUTIES:
Provide clients with unsurpassed service, expertise, and convenience throughout the sales and completion process.
Maintain professional appearance and attitude at all times.
Answer phones and greet clients as they enter the customer service area.
Follow-up on orders that are on backorders and processing customer orders accurately.
Use DANCIK to look up pricing, customer information, delivery dates, and process orders.
Call customers to communicate on order status and ETA's.
Liaison with outside sales reps. and managers.
Organize and maintain the contractor area.
Ensure all customers receive excellent customer service.
Solve customer problems with a sense of urgency and accuracy.
Communicate with the warehouse department regarding order status in staged areas.
Schedule delivery and reminder calls to customers.
Complete projects or assignments as delegated by the supervisor.
Back up to other positions within the department when needed.
Maintain positive communication skills and process customer orders accurately.
Maintain an organized and efficient work area.
Suggestive selling while placing orders and maintaining displays (tools, saws, cleaners, sealers).
Scan all paperwork correctly (PO's, confirmations, POD's).
Other duties as assigned.
JOB QUALIFICATIONS:
Knowledge of interior and exterior design, Ceramic and Porcelain tile, natural stone, and related products.
Great communication skills with ability to relate to a wide variety of customers from homeowners to builders to architects & designers.
Self-driven with a high level of energy and enthusiasm.
Excellent relationship selling/customer focused sales abilities.
Solution oriented with exceptional follow through.
Good basic math skills, (including ability to take accurate measurements)
Proficient with Windows based computer applications.
Ability to perform well in a detail oriented, fast paced environment.
PHYSICAL DEMANDS:
You will be expected to sit for long periods of time frequently.
Frequently spending extended periods of time on the phone with customers.
Occasional lifting up to 50 lbs may be required.
MENTAL DEMANDS:
Think analytically
Make decisions
Develop options and implement solutions
Work with a team
Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
Attention to detail
Communicate effectively
Multitask in a fast-paced environment
Work with a Sense of Urgency
AHF PRODUCTS:
AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce, Armstrong FlooringTM, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce ContractTM, Hartco ContractTM, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$23-25 hourly 2d ago
Customer Service Representative
Rocky Mountain Air Solutions 3.9
Customer assistant job in Grand Junction, CO
Join Our Team as a Customer Service Representative
At Rocky Mountain Air Solutions, we make life better - for our customers and for each other. We don't just fill orders-we fuel industries and build lasting relationships. We're looking for driven, dependable individuals to join our customer service team in Grand Junction, Colorado. If you thrive in a fast-paced environment, enjoy solving problems, and want to grow with a company that values your contributions, this is your opportunity.
Key Responsibilities
Drive branch sales performance through out-bound calls to potential and existing customersAssistcustomers with their accounts (taking payment, addressing invoice concerns, updating contact information, reviewing cylinder balances, etc.)
Troubleshoot complex issues with customer processes/needs
Complete warehouse-related activities such as cycle counting, shipping and receiving of product
Support the branch delivery driver role via logistical support and sometimes back-up delivery driving
Why You'll Love It Here
At Rocky Mountain Air Solutions, we believe in empowering our team and providing opportunities for growth and development. Here's what you can expect:
Collaborative Culture: You'll join a supportive team that values professionalism, accuracy, and collaboration.
Hands-On Learning: We'll train you on everything from industrial gases to welding equipment-no prior experience required.
Career Growth: Our rotational training program sets you up for long-term success, including obtaining your CDL B with HAZMAT endorsement.
Meaningful Work: You'll help customers solve real problems and keep essential industries running smoothly.
What We're Looking For
A bachelor's degree (preferred)
Strong attention to detail and problem-solving skills
A team player who can also work independently
Physical ability to move gas cylinders and 60 lb. boxes
A valid driver's license with a clean record
The Logistics
Monday-Friday daytime hours
On-call rotation with minimal after-hours demand
Travel to other branches during your first year of training (expenses covered)
Compensation & Benefits
Starting pay: $24-26/hour (based on experience)
Medical, dental, life, and long-term disability insurance
401K + quarterly profit sharing
Paid holidays, vacation, and sick time
$24-26 hourly 3d ago
Aviation Customer Service Supervisor
ABM 4.2
Customer assistant job in Denver, CO
The Aviation Customer Service Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. The Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities
$32k-42k yearly est. 7d ago
Customer Service Representative - State Farm Agent Team Member
April Welch-State Farm Agent
Customer assistant job in Denver, CO
Benefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR OFFICE:
April has been proudly serving the community as a State Farm agent since 2002, bringing over two decades of experience and leadership to the business. Our close-knit team of ten operates across two offices and is built on shared values like growth, connection, and integrity. We foster a supportive, people-first culture where genuine relationships and a commitment to doing what's right are at the center of everything we do.
We believe in creating an environment where team members feel valued, supported, and inspired to grow-both personally and professionally. Here's what we offer:
PTO and benefits available after just 90 days
Employer-matched 401(k)
Health insurance with 50% employer contribution
12 BetterHelp sessions per year for mental wellness
Quarterly team-building events and an annual holiday party
Snacks on-site to keep you fueled
Continuous professional development opportunities
If you're someone who thrives in a collaborative environment, values honest and compassionate service, and wants to make a meaningful impact-this is a place where you can truly grow.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with April Welch - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assistcustomers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish preferred.
$29k-37k yearly est. 2d ago
Customer Service Representative
American Leak Detection, Inc. 3.8
Customer assistant job in Denver, CO
Answering the phones Explaining our services to potential clients Manage the customer experience Scheduling of appointments Dispatch, routing, and scheduling of jobs for our technicians Shift: 8 hour daytime shift, full-time Availability: General wor Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Construction
$29k-37k yearly est. 2d ago
Customer Service Representative
Patient's Choice Medical
Customer assistant job in Denver, CO
Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.
We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service.
Responsibilities
Full-time Position - comes with full Benefits Package + Incentives
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our "Denver, CO " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.
Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.
Require individual to be an excellent communicator.
Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.
Work in a collaborative environment where we learn and apply as a team.
Qualifications and Compensation
EXPERIENCE & EDUCATION
Some College Preferred or Experience with Administrative Tasks
COMPENSATION
Salary is commensurate with experience
Medical and Dental - (Full Time)
401K - Company Matching (Full Time)
FSA - Flexible Spending Account (Full Time)
Vacation and Holidays (Full Time)
PC Gains - Profit Sharing
We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.
Best regards,
Patient's Choice Management
$29k-37k yearly est. 2d ago
Client Service Associate (Teller) 40hrs - Aspen, CO
Banktalent HQ
Customer assistant job in Aspen, CO
At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, and play here. Consistently recognized as a Top Workplace by The Denver Post , we offer our customers and employees the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal attention. At Vectra, we think creatively to shape custom financial solutions for those raising a family or creating the next great local business. We are as passionate about business as we are about success.
At Vectra, we're committed to making our company a great place to work and grow your career. We seek dedicated employees whose diversity, talent, drive and innovative ideas add value to our customers, our colleagues and to our communities. At Vectra, we actively listen to our employees and our customers, initiate contact, provide solutions, and proactively focus on building relationships - not increasing transactions. We do this by offering technology and resources typically only found within larger banks and combining those resources with an exceptional level of service more commonly associated with community banks and smaller financial institutions. We personify this difference through our tagline: Big Enough to Count / Small Enough to Care tm .
With benefits starting on day one, 11 bank holidays, and a company committed to career growth and advancement, Vectra is dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless - come for a job, stay for a career.
We are looking for a Client Service Associate (Teller) to provide top notch customer service to our clients and customers at our Aspen branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Ideal candidates will have the skills and experience necessary to:
Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
Resolves client's problems either through direct personal action or referral to alternative branch or bank resources.
Identifies and maximizes cross-sell banks opportunities through exploring needs.
Other duties as assigned.
Qualifications:
Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
Must have solid balancing and customer service skills.
Ability to cross-sell bank products based on client's needs.
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees
Employee Ambassador preferred banking products
This position is eligible to earn a base salary in the range of $22.00 - $25.00 an hour depending on job-related factors such as level of experience. With an additional $800 per month for living expenses.
$22-25 hourly 3d ago
Digital Retention Specialist - Spanish
Talent Groups 4.2
Customer assistant job in Broomfield, CO
Job Title: Digital Retention Specialist
Employment Type: 6+ Month W2 Contract to Hire
Work Authorization: No C2C or Sponsorship
Talent Groups is partnering with a leading enterprise software company to hire a Digital Retention Specialist in Westminster, CO. This onsite role is focused on customer retention, renewal support, and relationship management. The ideal candidate is highly customer focused, data driven, and fully fluent in Spanish.
This role requires Spanish fluency. Candidates must be able to speak, read, and write Spanish professionally.
Key Responsibilities
• Engage directly with customers to understand concerns and prevent churn
• Resolve customer issues and improve overall engagement and satisfaction
• Support renewals through proactive outreach and negotiation
• Track, analyze, and manage customer data using Salesforce and related systems
• Partner with Sales, Marketing, and Customer Support to strengthen retention strategies
• Create educational and support content to enhance the customer experience
• Adapt quickly to evolving processes and business needs
• Provide insights to leadership on retention trends, risks, and opportunities
Required Qualifications
• 5+ years of experience in customer retention, customer success, customer service, or sales
• Fluent in Spanish is required speak read and write
• Experience using Salesforce or other CRM platforms preferred
• Strong communication, problem solving, and negotiation skills
• Analytical mindset with strong time management abilities
• Ability to work onsite in Westminster, CO
• Associate's degree or equivalent professional experience
Talent Groups is an equal opportunity employer. Qualified applicants will be contacted for next steps.
$31k-37k yearly est. 3d ago
Customer Care Representative
Cornerstone Capital Bank 3.3
Customer assistant job in Englewood, CO
Who we are:
Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
Cornerstone Servicing is seeking a Customer Care Representative with a servant's heart to support our customers' needs. This individual will require strong time management skills, organization and a good work ethic while supporting the needs of our customers.
Compensation: $20-24/hr
Location: Onsite in Englewood, CO
Key Responsibilities:
Facilitate assistance for internal/external customer calls and correspondence regarding mortgage accounts
Place Outbound calls to welcome new customers along with contacting those with 30-60 day past due accounts
Answer customer inquiries, complaints, or concerns
Customer service de-escalation with prompt and effective response
Strong attention to detail
Strong note taking skills - effective written communication
Strong verbal communication skills
What you'll need to be successful:
High School Diploma or equivalent
2+ years experience call center/phone experience
Minimum 2 years related mortgage experience a plus, but not required
Must have high level of integrity and professionalism
Must have experience using Microsoft Office Suite
Working knowledge of Microsoft Office products
Bilingual in Spanish a plus
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$20-24 hourly 2d ago
Oil & Gas New Engine Sales & Service Representative
Smith Power Products, Inc. 3.7
Customer assistant job in Frederick, CO
About the Role
Smith Power Products is hiring an Oil & Gas New Engine Sales & Service Representative to grow market share and serve as the primary, boots-on-the-ground customer contact across the Mountain West. This role blends new engine sales, technical support, and customer relationship management, with a strong emphasis on field presence and long-term account growth.
What You'll Do
Grow market share by developing new customers and expanding existing accounts
Be the face of Smith Power Products in the field with consistent on-site customer engagement
Identify, develop, and close new engine sales opportunities
Support engine installations, commissioning, and startup activities
Coordinate service support, warranty claims, and maintenance programs
Act as the technical liaison between customers, service teams, and OEMs
Gather market and competitor intelligence to support territory growth
What We're Looking For
Experience in oil & gas engine sales or service
Strong knowledge of diesel and/or natural gas engines
Proven ability to build trust and relationships in the field
Comfortable working independently across a large territory
Willingness to travel extensively within NM, UT, WY, and CO
Preferred Experience
Familiarity with CAT, Cummins, MTU, Waukesha, Kohler, or similar engines
Mechanical or technical background
Exposure to drilling, compression, or production operations
Why Smith Power Products
High-impact role focused on territory growth and market share expansion
Autonomy to manage your territory and customer relationships
Strong internal service and technical support team
Competitive compensation with performance-based incentives
$28k-38k yearly est. 2d ago
Licensed Branch Customer Service and Sales Rep - Westminster, CO
The Auto Club Group 4.2
Customer assistant job in Westminster, CO
Why Choose a Career with the AAA The Auto Club Group (ACG)
* Established brand that has been around for over 100 years. Our members know and trust us!
* Branch Offices house travel, membership, insurance sales and support employees
* You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
The Licensed Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
* Other Branch positions - Field Insurance Sales Agent, Travel Agent or
* Other Departments such as:
* Call Centers (ERS, Sales and Service, etc.)
* Automotive Services
* Claims
* Underwriting and more
A DAY IN THE LIFE of a Licensed Customer Service Representative
The Auto Club Group is seeking Licensed Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
* Provides a high level of support services to members related to the sales and service function including servicing insurance policies, processing applications, renewals and amendments and selling travel, tours, airline tickets and membership products
* Generates leads, update members on travel and insurance specials, and provides travel information
* Provides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer
* Responds to customer inquiries and refers to agent when appropriate
* Provides a high level of administrative support to Travel and Insurance Agents during peak periods
* Provides customerassistance through the performance of sales processing activities and assists management in the basic training of less senior personnel
* Conducts outbound promotional calls for insurance and /or travel products
* Participates in a team environment to promote customer satisfaction and consistent service following the customer service model
* Receives and resolves member/customer complaints and seeks assistance from management in complaint resolution as necessary
* Participates in office events developed to generate revenue, improve member awareness of products, and support local community activities
* Other duties as assigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club Group Licensed Customer Service Representatives earn a competitive hourly wage of $23.00 with additional incentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
* Medical, dental and vision benefits
* 401k Match
* Paid parental leave and adoption assistance
* Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
* Paid volunteer day annually
* Tuition assistance program, professional certification reimbursement program and other professional development opportunities
* AAA Membership
* Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
* Active State Property & Casualty License or ability to attain within 90 days of start date
Education:
* High School Diploma or equivalent
Work Experience:
* Providing a high level of customer-focused service
* Servicing insurance policies and processing applications, renewals and amendments, and taking payments
* Responding to billing and coverage questions
* Promoting sale of insurance products and/or travel and membership products
* Outbound promotional calls for insurance and/or travel
* Computer software applications (Word, Excel, etc.) and Web based operations
Successful candidates will possess:
* Insurance and travel terminology
* General insurance and/or travel regulations
* Underwriting procedures
* Sales regulatory and compliance guidelines
* Travel Systems (e.g. Focal Point, View point, ITT, AXIS, etc.) and/or Insurance Systems (e.g. PPS, POS, IMS, IPM) and/or membership systems
* Communicate effectively (verbal and written) with others in a work environment
* Perform mathematical calculations to accurately perform monetary transactions
* Work effectively in a Team environment
* Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
* Work irregular hours including holidays and weekends (may include community events)
* Work under pressure in a high volume, fast paced customer service environment
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$23 hourly 5d ago
Member Service Representative (Part Time) - Lakewood
Navy Federal Credit Union 4.7
Customer assistant job in Lakewood, CO
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)
Location: 2125 South Webster Street Suite 101, Lakewood, Colorado 80227
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at .
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$30k-37k yearly est. 5d ago
Restaurant Reservationist
Hotel Jerome
Customer assistant job in Aspen, CO
Located in the heart of Aspen, Hotel Jerome, Auberge Collection, is one of the great hotels of the American West. The 135-year-old historic landmark, listed in the National Register of Historic Places, offers luxurious, contemporary accommodations and modern amenities that pay homage to the property's iconic mountain spirit. The hotel's two luxurious Residential Penthouses offer everything from private elevator entrances to spectacular mountain views. Sophisticated amenities include the legendary J-Bar, lauded as an Aspen institution; Michelin Guide-recommended Prospect; the après-ski favorite, the Living Room bar and lounge; the sultry underground speakeasy, Bad Harriet; the award-winning Yarrow spa; state-of-the-art fitness facilities; a ski concierge; and a heated outdoor pool and hot tub overlooking Aspen Mountain.
For more information: auberge.com/hotel-jerome
Follow Hotel Jerome on Facebook and Instagram @HotelJeromeAuberge
The targeted compensation wage for this full time year round, non-exempt position is $20/hr.
Job Description
The Restaurant Reservationist is an integral part of the Food and Beverage team, ensuring a well orchestrated and seamless dining experience. The role involves efficiently receiving and recording guests' restaurant reservations while prioritizing the fulfillment of all requests and needs with a gracious touch.
Receive and record guests' reservations whether in person, via phone and input them into Open Table ensuring Auberge Collection standards are met
Assign reservations according to customer's request and knowledge of the restaurant and flow of business
Ensure menus are up to date, clean & mark free
Maintain a complete knowledge of menu and all related menu items
Perform any other duties as assigned by Management.
Qualifications
A minimum of one-year experience in the foodservice / hospitality industry.
Prior experience in a luxury setting and good knowledge of food and wine is preferred.
Ability to work a flexible schedule, including weekends and holidays, according to department needs.
Benefits Package
The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Apply and explore more career opportunities through the Auberge Collection career page. The application deadline for this role is December 1st, 2025. However, this position is often required year-round, and it's probable that it will be reposted in the future
Additional Information
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge.
Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$20 hourly 60d+ ago
Wound Care Specialist - MD or DO
Advantage Surgical and Wound Care
Customer assistant job in Delta, CO
Advantage Surgical and Wound Care has an exciting opportunity for a Part-Time Wound Care Specialist (1-2 days/week) to work in the Delta, CO area. Qualified candidates will round at multiple facilities that are located within a designated territory. We are currently seeking Medical Doctors (MD or DO) to join our progressive medical practice.
Our experienced medical providers perform rounds in Skilled Nursing Facilities, providing wound care to residents of post-acute rehab settings, nursing homes, skilled nursing facilities, assisted living facilities, and long-term acute care hospitals.
Qualifications:
Active state medical license (MD/DO)
Board Certification preferred (Family Practice or Internal Medicine)
General Practitioners welcome to apply
Valid state driver's license
Duties:
Weekday commitment: No call, evenings, or weekends
Deliver wound care at the bedside in the post-acute care setting.
Round daily at multiple facilities
No supervisory commitment
Responsibilities:
Conduct comprehensive patient assessments, paying special attention to factors that increase the risk of wound formation.
Collaborate with facility staff to ensure an effective wound care plan.
Perform wound debridement and prescribe appropriate wound dressings.
Educate nursing staff, and maintain open communication with primary care physicians, families, and clinical teams as required.
Order necessary medications and provide clear instructions for their use.
Provide quality patient care to the Geriatric patient population.
What we provide you:
Competitive compensation with uncapped earning potential.
401k plan with generous employer match
Comprehensive benefits package for full-time employees working more than 4 days/week.
Paid holidays and time off for full-time employees
Mileage reimbursement.
Full malpractice coverage.
Full administrative support team.
All equipment/supplies needed to perform the role
Clinical autonomy and control over the pace of your day.
Company:
Advantage Surgical and Wound Care heals wounds and treats surgical conditions in the post-acute environment through conservative, evidence-based care. We limit unnecessary and expensive treatments, emergency room visits, and hospitalizations. We achieve optimal outcomes by coordination, collaboration, and education with patients, their caregivers, and other healthcare professionals.
Physical/Mental Demands and Work Environment:
Frequent standing, walking, and sitting required for extended periods of time.
Driving to facilities in personal automobile
Requires visual and hearing acuity.
Gross motor skills
Able to lift a minimum of 50 pounds.
$33k-86k yearly est. 11d ago
Meat Customer Service FT
Tonys Meats
Customer assistant job in Castle Rock, CO
Tony's Market Job Description
Title
Meat Customer Service
Department(s)
Meat Department
Reports to
Meat Department Manager
Job summary Responsible for offering extraordinary customer service to all customers.
Summary of essential job functions
Immediately greet all customers and ensure extraordinary customer service.
Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints.
Solicit sale of new or additional services or products by educating customers and offering suggestions.
Take customers' orders and write ordered items on tickets.
Prepare food using recipes or following directions.
Wrap items according to Tony's standards.
Label items sold using scales or other pricing methods.
Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability.
Fulfill special orders and requests utilizing all tools provided.
Replenish foods in demos and display cases.
Abide by safety, health and security rules.
Complete specials projects and other duties as assigned
Regular and consistent attendance is essential for this position.
Standard job functions
Upholds the 7 guiding principles of the company
Support goals and vision of General Manager
Consistently presents a professional personal image and uphold the company's uniform policy
Maintain safe, clean and well-organized working and shopping environment
Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.
Ability to work a flexible schedule including evenings, holidays and weekends
Knowledge, skills and abilities required
Strong interpersonal and verbal communication skills
Ability to multitask and use organizational skills
$31k-64k yearly est. 11d ago
Reservationist
C Lazy U Ranch Operations Inc.
Customer assistant job in Granby, CO
Description:
Help create the ultimate Rockies Ranch experience!
Now hiring for Onsite, Full-time Year-round Position!
Do you have a passion for selling an unforgettable experience? Our reservationists talk to people all over the world to plan an incomparable trip to C Lazy U Ranch. This is a Full-time, Year-round position with benefits and commission eligibility after introductory period.
Join a legacy 107 years in the making! C Lazy U Ranch, one of America's top guest ranches, is hiring for the 2026 summer season in beautiful Granby, Colorado. We pride ourselves on delivering exceptional service that sets us apart. To maintain this standard, we seek enthusiastic, service-oriented professionals with strong communication skills who go above and beyond to create unforgettable guest experiences. We offer below-market housing and three complimentary meals daily. Spend your summer in the Rockies-apply today!
Working Environment: Working Ranch & Guest Hospitality
OBJECTIVE:
The Reservations agent is responsible for answering phone calls and emails, booking reservations, and daily reporting. Must have strong communications skills, both oral and written, and knowledge of the ranch to assist in answering guest questions and to book reservations. Will at all times provide exceptional customer service and live by our “Five Spur Service Standards”.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Work with Opera Property Management System, Track HS CRM and Microsoft office products to field guest inquiries via phone and email.
Operate within the policies and procedures set forth for the reservation department and the ranch.
Represent the ranch by being friendly and knowledgeable to both guests and staff.
Know all cabins/rooms layouts, amenities, and location.
Check availability, offer alternatives if needed, and quote rates for potential guests.
Answer any/all questions relating to a stay at the ranch: activities, programming, stay minimums, transportation, etc.
Book reservations efficiently to maximize room revenue.
Provide reservation documentation to guests as needed such as confirmations, deposit requests and reminders, etc.
Participate in weekly department meetings to discuss events and specials, promotions, marketing, revenue management, group bookings and future planning.
Monitor guest numbers for certain time periods to avoid exceeding capacity.
Provide daily reporting to double-check work and ensure all reservations are entered correctly.
Enter rebooking's and follow up on rebooking requests as necessary. Maintain wait list as needed, reaching out as space becomes available.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs all related duties as assigned.
Requirements:
QUALIFICATION REQUIREMENTS:
High School Diploma or equivalent
Minimum 1 year experience and/or training in reservations or hospitality industry.
Candidates with a strong sales background in non-hospitality-related fields will be considered.
Must demonstrate exceptional verbal and written communication skills and possess excellent telephone etiquette.
Proven ability to overcome objections, offer alternatives and close the sale.
Internally motivated; works well and achieves results with little or no supervision.
Manages stress, maintains focus and positive attitude amidst change or under pressure.
Works well in a team environment.
Experience with Windows Operating Systems, Microsoft Office Products, and Internet based programs and applications.
Experience with Opera or similar reservations or CRM systems a plus.
PHYSICAL REQUIREMENTS:
Must be able to sit for prolonged periods of time.
Must be able to reach, pull, lift, bend.
This is an overview of the scope of responsibilities for the Reservations Agent position and is not intended to be an inclusive list of tasks and expectations. Employees are held accountable for all duties of this job. I further understand that this Job Description does not constitute a written or implied contract of employment and that the company reserves the right to revise and change duties as the need arises.
$27k-34k yearly est. 9d ago
Customer Retention Specialist - State Farm Agent Team Member
Bill Knight-State Farm Agent
Customer assistant job in Denver, CO
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Customer Retention Specialist In-Office
Bill Knight State Farm Agency
Job Type: Full-Time
Location: In-Office
Deliver Exceptional Service. Build Relationships. Grow with Purpose.
The Bill Knight State Farm Agency is seeking a Customer Relations Representative who is passionate about helping clients, delivering excellent service, and building long-term relationshipswhile also being comfortable identifying in-book sales opportunities when appropriate.
This role is ideal for a service-driven professional who values accuracy, follow-through, and proactive communication, and understands that great service naturally leads to meaningful coverage conversations. While this is not a high-pressure sales role, the ability to pivot from service to sales in a consultative, needs-based way is essential.
This position is licensing-contingent. Candidates must obtain Property & Casualty and Life & Health insurance licenses. Full licensing support is provided, and candidates will begin formal in-office training once the Property & Casualty license is obtained.
What Youll Do
Serve as a primary in-office point of contact for existing clients
Provide prompt, professional support for policy questions and service needs
Assist with policy changes, renewals, billing inquiries, and endorsements
Support clients through the claims process and follow up as needed
Maintain accurate and detailed records of customer interactions
Conduct policy reviews and identify in-book sales opportunities aligned with client needs
Recommend additional coverage when it adds value for the customer
Collaborate closely with team members to deliver a consistent, high-quality client experience
What Were Looking For
Strong customer service and relationship-building skills
Ability to naturally pivot from service to sales using a consultative approach
Willingness to obtain Property & Casualty and Life & Health licenses
(full training, guidance, and support provided)
Excellent verbal and written communication skills
Detail-oriented, organized, and dependable
Professional, client-focused mindset
What We Offer
Competitive base salary plus commission and performance bonuses
Full licensing support and guidance from day one
Structured in-office training after Property & Casualty license is obtained
Stable, service-focused role with long-term growth opportunities
Supportive agency culture built on teamwork, accountability, and quality service
A meaningful career helping individuals and families protect what matters most
Ready to Start a Career with a Strong Local Agency?
If youre service-oriented, motivated to grow, and interested in building a long-term career in insurance with the right training and support, wed love to hear from you.
Apply today to join the Bill Knight State Farm Agency.