Customer assistant jobs in Delaware

About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach. Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS' 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients' siblings, caregivers, classmates, and peers. Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth Why Work at Delaware Guidance Services? DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following: Competitive Compensation Incentive Pay for Specific Roles Generous Paid Time Off ( starting at 44 days of paid leave a year ) Up to 6% Annual Contribution to Your Retirement Fund Free Professional Development Opportunities Medical, Dental and Vision Insurance Life and Long-term Disability Insurance Position Highlights: Generous benefits and time off policies Ability to work with children through a mission driven organization Signing Bonus Eligible Summary/objective Under the supervision of the Crisis Integrated Services Coordinator, the Engagement Specialist plays a crucial role in coordinating care and providing support to children and youth experiencing crises. This position is responsible for conducting outreach and follow-up to children and families who have engaged with crisis services, with a particular focus on those who decline or disengage. The role includes delivering evidence-based Caring Contacts, reconnecting former clients, coordinating care, and fostering engagement through compassionate, proactive communication. The ideal candidate will have experience working in crisis management, case management, or child/youth services, and will be adept at collaborating with multidisciplinary teams to deliver comprehensive support to at-risk youth in Delaware. Essential functions: Caring Contacts and Crisis Reconnects Implement the Caring Contacts protocol through phone calls, mailers, and electronic communication, based on an evidence-based model designed to reduce suicide risk. Make supportive outreach to discharged clients at designated intervals post-treatment. Client Engagement and Follow-Up Conduct outreach to children and families who decline or disengage from crisis services to encourage participation and offer support. Maintain contact with former clients and families to assess ongoing needs and provide appropriate referrals or follow-up. Serve as a point of contact for post-discharge engagement, ensuring continuity of care and supporting client wellness. System Engagement and Resource Coordination Collaborate with internal and external service providers to support client care plan, ensuring that all immediate and ongoing needs are addressed including appropriate follow-up and referrals for services. Coordinate services and follow-up by phone and email, ensuring accurate and timely information exchange. Assist in scheduling follow-up appointments or connecting families with ongoing mental health support. Serve as the primary point of contact and act as a liaison between the crisis program, community agencies, schools, and other relevant stakeholders to ensure that all services are integrated and coordinated effectively. Advocate for the needs of youth and families within the program and with external agencies, ensuring that services are delivered in a culturally competent and client-centered manner. Identify community resources and support services for youth and families, ensuring that they are connected with appropriate services such as mental health counseling, housing, educational support, etc. Help youth and families navigate systems, including insurance, legal, educational, and other social services, to ensure holistic support. Documentation and Reporting: Maintain accurate and up-to-date records of all client interactions and collateral follow-ups in accordance with program policies and state regulations. Prepare and submit regular case updates and reports, including documentation of progress, barriers, and recommendations for further intervention or resources. Competencies/ Capabilities: Crisis Management: Ability to effectively assess and manage urgent, high-stress situations while providing emotional support and practical solutions. Collaboration: Strong teamwork and interpersonal skills, with the ability to work with diverse stakeholders. Problem Solving: Capacity to think critically and find solutions quickly in complex, time-sensitive situations. Communication: Excellent verbal and written communication skills, with the ability to clearly explain complex information. Empathy and Compassion: A compassionate approach to working with children and families in crisis, with an understanding of trauma and mental health issues. Cultural Competency: Understanding and respecting the diversity of youth and families served, and providing services in a culturally sensitive manner. Supervisory responsibilities: none Work environment: Office based, Partial telecommuting with approval Physical demands: Prolonged periods of sitting at a desk and working on a computer May be requested to lift up to 15 pounds periodically Travel required: schools, client homes, community agencies, etc. Minimum qualifications: Bachelor's degree in Social Work, Psychology, Sociology, or related field. Two years of experience in case management, preferably in healthcare, mental health services, or crisis intervention programs. Familiarity with Delaware's behavioral health systems, state regulations, and community resources for children and families. Preferred qualifications: Advanced degree in a related field Experience working in a 24/7 crisis response program Bilingual (Spanish-English) language skills are a plus EEO: Delaware Guidance Services is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 10am-6pm

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers DuPont is currently seeking an experienced Customer Service Representative at our Wilmington, DE site. This is a hybrid position, working 60/40 onsite is required or as needed to support a 5-day workweek during the initial training period. The Customer Service Representative interfaces with customers and multiple business / functional partners to deliver exceptional service to customers and profitability to DuPont. By building successful relationships, s/he pulls together and aligns multiple internal resources and capabilities toward the goal of zero-defect customer satisfaction. S/he manages the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives at the correct time, with the correct product, on the correct equipment & with the correct paperwork to the customer. In the event of a service failure, the Customer Service Representative initiates the corrective action for resolution of the failure and takes the lead position in resolution for the customer. It is expected the CSR knows what it takes to go above and beyond the daily calls from customers; to build customer loyalty and confidence. Experienced Customer Service position requiring full proficiency gained through job-related training and considerable on-the-job experience. * Requires a broad understanding of the job and applies skills and knowledge in a range of processes, procedures and systems (or requires deep skills in a single area). * Understands how the team integrates with others to accomplish broader objectives. * Uses some discretion to modify work practices to improve efficiency; completes work with a limited degree of supervision. * Impacts the quality, timeliness and effectiveness of the team; guides junior team members and may assist in their formal orientation and training. * Takes a broad perspective and offers new, less obvious solutions to atypical or infrequent problems. * Identifies key issues and patterns from partial/conflicting data; may support the development of solutions to complex, recurring problems. RESPONSIBILITIES DESCRIPTION A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts. The CSR interfaces with customers as well as internal and external functional partners. By building successful relationships, the CSR aligns multiple internal resources and capabilities, toward the goal of zero-defect customer satisfaction. Strong communication skills allow the CSR to translate the customers' needs into information upon which the CSR, the business and other functions can make decisions and promptly act. Your key responsibilities will be/what you'll do: * Customer Engagement and Order Management * Responsible for multiple SAP transactions (i.e. order entry, returns, credits/debits, quality notifications, outputs, deliveries/shipments, invoices) * Work directly with the most strategic, complex, high-volume and/or greater-revenue-generating customers * Support customers with their administrative and technical questions (EDI/Capture/MyDuPont), which requires to develop a good understanding and knowledge of the products & services offered by DuPont * Build working relationships with commercial team partners to exceed customer expectations * Analyze customer ordering patterns to anticipate customer needs * Serve as a liaison with customers on administrative and technical matters (EDI/Capture/MyDuPont) * Respond to customer inquiries and complaints in a timely manner * Review daily reports to proactively address and resolve issues (i.e. open order report, returns report, SAP block report, promise/failure, etc.) * Demonstrate flexibility/adaptability in a dynamic, fast-paced team environment * Quickly identify and own resolution of customer issues * Responsible for investigating and driving timely resolution of customer disputes. This involves interaction with the customer, credit, and sales representative * Make decisions for customers' return following a quality complaint within their assigned Delegation of Authority (DOA) limit * As part of the account team, relay all pertinent information gathered from the customer to the account manager (forecast, new project, changes in the organization) Business Processes * Work with Asset Schedulers and other supply chain partners to assess and resolve material availability, supply issues, order management and prioritization * Engage sales team on customer issues and requests, pricing, and approvals, followed by necessary actions to resolve * Coordinate with warehouse and logistics partners to manage expedites, special freight handling, daily deliveries/shipments * Create and maintain customer desk manuals and other documentation in SharePoint or SAP * Identify areas for improvement and implement change to consistently strive for greater effectiveness and efficiency * Execute complex work processes through multiple systems and technology * Leverage multiple internal resources to optimize customer satisfaction with cost to serve objectives for the business * Work with Sales/Sales Support/Customer Advocacy/Pricing Team on quotes, new customer set-up/changes, pricing, order fulfillment issues, complaints, and samples * Request and process new customer set up and changes to existing customer master data via MDG Database * Quick learner, in using various applications Controls and Compliance * Understand and support both internal and external audit requirements as it relates to customer service activities * Provide timely responses for all control & audit requests, including month-end order to cash processes * Engage in and drive the continuous improvement of quality processes by working on best practices * Adhere to policy and compliance standards * Be the quality champion on behalf of the customer and ensure internal teams are providing timely follow-up and resolution of complaints * Responsible for acting within assigned delegation of authority to perform SAP transactions (i.e. credits, returns, samples) while adhering to internal controls and SOX compliance Ideal candidate will also have experience in the following areas: * Support of import / export shipments * Export compliance knowledge * EIMS Filing (Import and Export) - submit requests through EIMS for materials that require classification (Export Commodity Code / HTS Number / ECCN Classification) * Handling of Hazardous Materials and export compliance to regulations * Handling of Materials that require an Import License * Incoterm management * Specific import regulations for each country * Logistics facilitation * Management of air shipments, ocean shipments, truck and rail shipments, working with supply chain and logistics service providers to ensure timely movement of imports and exports Your qualifications profile: Required: * Bachelor's degree * Minimum 2 years of Customer Service experience in an industrial or manufacturing environment * Proficiency in SAP is required * Intermediate to high level Microsoft Office proficiency required (including Outlook, Excel, PowerPoint, Word, and SharePoint) Preferred: * Salesforce experience is a major plus * Import/Export shipping experience * Logistics management experience Join our Talent Community to stay connected with us! DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

Responsibilities and Expectations: · Monitor incoming incidents assigned to LabWare PGLM support team either in Customer or LabWare Incident Management Systems · Take ownership and investigate incidents/events · Be an escalation resource for LabWare Global Services (LGS) PGLS Associates · Interface with LGS Implementation consultants when required to diagnose and resolve customer issues · Interface with LabWare NA Product Support team to report product defects, priority escalation, and for advanced troubleshooting techniques · Interface with LGS PGLM Manager to ensure incident quality control and SLA compliance and reporting · Work with PGLM Management in customer management · Interface with Customer Service Owner and other team members to facilitate incident resolution · Develop and maintain LabWare product knowledge · Ability and willingness to work independently and with a team · Accept Mentoring from Senior PGLM team members · Work local time zone, willing to shift hours if necessary · 100% time commitment to LGS PGLM work Technical Skills: · Minimum 5 years' experience in a support role, preferably supporting LabWare products · Previous experience as a LabWare LIMS Administrator is a preferred · Proficiency in Microsoft Office products (PowerPoint, Word, Excel, Access) · Solid database knowledge (Oracle/SQL) · Citrix knowledge is a preferred · Proficiency in LIMS Basic · Solid knowledge in Crystal Reports · Operating System - Windows/UNIX knowledge Additional Requirements and Soft Skills: · Bachelor's degree or higher · 2-5 years of work experience in a laboratory, IT setting or professional work environment · Previous working experience supporting application(s) for internal and/or external customers · Strong analytical and problem solving skills · Adept in self-learning · Attention to detail · Excellent organizational, time management and follow through skills · Strong Customer Service skills · Self-motivated · Interpersonal and communication skills (verbal and written) · Positive attitude, ability to motivate customers and establish credibility Good Corporate Citizenship: · Professionally represent LabWare · Achieve and retain LabWare Consultant Certification · Maintain training record · Dedicated LabWare employee · Timely submission of Time/Expense/Status Reports · Recognize potential sales opportunities to LGS senior staff and Sales

Apply now " Company: Dentsply Sirona, Inc Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY. Bringing out the best in people As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us. Working at Dentsply Sirona you are able to: Develop faster - with our commitment to the best professional development. Perform better - as part of a high-performance, empowering culture. Shape an industry - with a market leader that continues to drive innovation. Make a difference -by helping improve oral health worldwide. Customer Excellence Specialist m/w/d Wir suchen einen erfahrenen und talentierten Customer Excellence Specialist (m/w/d). Werde Teil unseres engagierten Teams und übernehme eine zentrale Rolle in der Koordination von Service- und Reparaturprozessen. In dieser Position bist Du die Schnittstelle zwischen unseren Kunden und internen Teams und sorgst für reibungslose Abläufe innerhalb der EMEA-Region. Dein Aufgabengebiet: * Erstellung und Bearbeitung von Service- und Reparaturtickets im CRM-System (Siroforce) * Kommunikation mit Kunden per Ticket, E-Mail und Telefon * Überwachung der Ticket-Inboxen sowie Koordination und Zuweisung an zuständige Service-Teams innerhalb der EMEA-Region * Erstellung von Angeboten und Rechnungen im ERP-System * Überwachung des Lagerbestands und Koordination von Bestellungen bei Lieferanten * Pflege und Neuanlage von Kunden-Accounts * Enge Zusammenarbeit mit internen Schnittstellen, insbesondere Virtual Sales und After-Sales-Teams innerhalb EMEA * Unterstützung bei der Abwicklung von Miet-, Demo- und Kursgeräten inklusive Equipment-Buchung in Salesforce * Ggf. weitere Aufgaben Dein Profil: * Abgeschlossene kaufmännische Ausbildung oder vergleichbare Qualifikation * Mehrjährige Berufserfahrung im Bereich Customer Service, Auftragsabwicklung oder ähnlichen Tätigkeiten * Sicherer Umgang mit CRM- und ERP-Systemen (idealerweise Salesforce und SAP) * Ausgeprägte Kundenorientierung, Teamfähigkeit und Freude an der Zusammenarbeit mit internationalen Schnittstellen * Kommunikationsstärke im Umgang mit unterschiedlichen Zielgruppen * Gute organisatorische Fähigkeiten und ein hohes Maß an Genauigkeit * Gute Deutsch- und Englischkenntnisse in Wort und Schrift Als Teil unseres Teams erleben Sie den Geist eines internationalen und innovativen Marktführers in der Dentalbranche. Neben einem attraktiven Vergütungspaket haben Sie Anspruch auf eine Vielzahl von Sozialleistungen, wie z.B: 30 Tage Jahresurlaub, flexible Arbeitszeiten mit der Möglichkeit, teilweise mobil zu arbeiten, und eine erstklassige betriebliche Altersvorsorge. Unser subventioniertes Betriebsrestaurant, Mitarbeiterparkplätze und Betriebssport-Angebote stehen Ihnen zur Verfügung. Darüber hinaus erhalten Sie eine umfassende Einarbeitung, Weiterbildungsangebote sowie Zugang zu LinkedIn Learning. Nutzen Sie die Möglichkeit zur persönlichen und beruflichen Weiterentwicklung durch unser globales Mentoring- und Coaching-Programm. Profitieren Sie von den Vorteilen des JobRads und gestalten Sie Ihren Arbeitsweg umweltfreundlich und gesundheitsfördernd. Unsere MitarbeiterInnen liegen uns am Herzen: Wir bieten ein umfassendes, globales Mitarbeiterunterstützungsprogramm, das vielfältige Vorteile bereithält. Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona. If you need assistance with completing the online application due to a disability, please send an accommodation request to **************************. Please be sure to include "Accommodation Request" in the subject.

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director within the Customer Acquisition and Marketing Platforms (CAMP) Team, you will lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. The Applicant Services Executive Director will play a pivotal role in enhancing the applicant experience by providing innovative design, comprehensive support and guidance throughout the applicant process for all of CAMP. This position requires a strategic thinker with strong collaborative skills to drive initiatives, navigate industry changes, and maintain a competitive edge in the market. Job responsibilities Oversees the product roadmap, vision, development, execution, risk management, and business growth targets Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives Owns product performance and is accountable for investing in enhancements to achieve business objectives Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation Lead the modernization, growth, and maintenance of applicant services strategies, ensuring alignment with organizational standards and priorities. Establish strong relationships with partners and providers to ensure seamless applicant experiences and represent applicant services in interactions with local regulators. Coordinate across Operations, Client Service, and Technology to align service development with overall market strategy, while partnering with Compliance to adhere to regulatory frameworks. Maintain a strong focus on risk and controls, ensuring issues are identified, escalated, and managed effectively and transparently. Plan and deliver innovative information to applicants efficiently in various formats, contributing to documentation related to applicant services. Demonstrate principled leadership in aspects of culture and conduct, articulating the organization's competitive proposition and key differentiators. Required qualifications, capabilities, and skills 8+ years of experience or equivalent expertise delivering products, projects, or technology applications Extensive knowledge of the product development life cycle, technical design, and data analytics Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience driving change within organizations and managing stakeholders across multiple functions Possess a comprehensive knowledge of the applicant lifecycle and solid understanding of business processes and risk controls. In-depth understanding of market participants, client requirements, and market practices, demonstrated through established relationships and previous achievements. Proven track record in delivering and managing change effectively, with strong analytical, problem-solving, and process re-engineering skills. Exceptional communication and presentation skills, with the ability to convey clear, concise messages and leverage the broader organization to achieve objectives. Excellent organizational and time management skills, with the ability to manage and prioritize multiple tasks across different time horizons while meeting deadlines. Proven ability to manage teams both directly and through dotted-line relationships, as well as across support areas to achieve overall objectives, with a strong understanding of the regulatory environment and its impact on applicant services. Preferred qualifications, capabilities, and skills Recognized thought leader within a related field Candidate should be a significant market participant and able to represent clients in discussions and seminars A confident executive who engages effectively with all levels, secures support for initiatives, and communicates market developments engagingly Capable of managing diverse activities over time, with strong prioritization skills

Adult Services Specialist Are you passionate about working with the public? Do you have a proven history of providing outstanding customer service? If so, the Delaware County District Library could be the perfect fit for you! The Library is hiring for a part-time Adult Services Specialist (20 hours per week) at our Delaware Branch. This part-time position involves working a mix of mornings, days, evenings, and weekends (Saturdays & Sundays). However, the schedule may change, as the needs of the Library change. Summary of Job Responsibilities: Reporting to the Assistant Branch Manager - Adult Services Supervisor, the Adult Services Specialist provides direct reference service to library patrons and assists in programming; matching information and entertainment needs to available print, digital, and online resources. Plans and presents programming and services. Focuses on the needs of adults. Minimum Qualifications: Bachelor's degree is required. One to two years' relevant experience required, preferably in a library setting. Ability to load, unload, lift, shelve, transfer, and/or transport materials up to 75 lbs. is required. Ability to work days, evenings, and weekends is required. The schedule may change as the needs of the Library change. Ability to travel between Library locations as needed is required. Regular and predictable physical attendance is required. Employment Contingencies: Must satisfactorily complete a background investigation. Knowledge, Skills, and Abilities: Familiarity with a wide range of research methods and tools. Ability to devise and execute effective searches using the Library's catalog, subscription databases, and online resources. Knowledge of Library services for adults. Ability to talk and work with patrons of all ages. Knowledge of Dewey Decimal Classification (DDC) system. Knowledge of and location of Library materials. Ability to address and resolve patron conflicts. Ability to multitask and shift priorities as required. Strong oral and written communication skills. Strong technology skills. Flexibility and adaptability. Problem solving skills. Well organized with strict attention to detail. Ability to interpret and apply Library policy. Works well individually and as part of a team. Duties and Responsibilities: Provides direct service to patrons (i.e., phone, in-person, computer lab, drive through, curbside, information desk, readers' advisory, virtual). Plans and presents programming and services for adults (i.e., in-person, virtual). Provides assistance with the Library's local history collection and with basic genealogical research. Provides assistance with all Library resources, services, equipment, and technology. Assists patrons in the selection, location, and use of Library materials and resources. Assists with performing interlibrary loan procedures as assigned. Assists with creating and maintaining displays. Assists with collection development as assigned. Assists with shifting collections, weeding, and collection maintenance. Stays up-to-date with new developments, best practices, participates in continuing education events, and attends appropriate conferences/trainings. Participates in the state library association and/or other professional organization as assigned. Attends regular staff and committee meetings as assigned. Supports and implements the Library's Mission Statement, Vision Statement, Strategic Plan, and Customer Service Expectations. Performs other duties and tasks as assigned. Note: The tasks listed above are illustrative, but not exhaustive, of the tasks performed by persons in this classification. Working Conditions: All Library positions require some or varying levels of physical activity, including standing, walking, reaching, squatting, lifting, carrying, pushing, and grasping. Ability to sit/stand and use computer for extended periods and standard office equipment daily. Majority of work performed in a public building office environment. Employees should be able to lift and/or carry 25 lbs. consistently and 75 lbs. occasionally. Employees should be able to push Library carts 25 lbs. consistently and 75 lbs. occasionally. Requires travel between Library locations as needed. Requires ability for extended hours as needed. Requires evening and/or weekends as needed. Requires periodic participation and attendance at events and trainings. The Delaware County District Library is an equal opportunity employer. We do not discriminate against any applicant on the basis of race, color, ethnic origin, national origin, creed, religion, political belief, sex (gender, pregnancy, sexual orientation, and gender identity), marital status, age, genetic testing, armed service or veteran status, disabled veteran status, physical disability, or mental disability.

Agilent Technologies is seeking a dynamic and detail-oriented Customer Service Associate to join our team. This role plays a critical part in managing and enhancing the end-to-end customer journey, from initial order to final product delivery and beyond. You will serve as a key liaison between customers and internal stakeholders to ensure seamless service delivery, resolve complex issues, and contribute to process improvements. Key Responsibilities: Provides pre-sales and/or post-sales consulting to benefit Agilent customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration. Manages and coordinates the end-to-end customer experience (from order to installation) by applying a broad knowledge of customer situations, company processes, local laws, financial requirements, and international compliance requirements related to customer sales contracts and product shipment. Resolves customer service issues for complex, multi-country, or multi-regional accounts. Acts as a liaison between customers and appropriate internal organizations such as sales, manufacturing, logistics, and service delivery to resolve customer inquiries. Influence production schedules, shipping logistics, and pricing adjustments when necessary to meet customer needs May identify and follow up on business opportunities. May be responsible for project management of country, regional or multi-country projects. Works on customer service assignments with broadly defined objectives Solves straight-forward issues, challenges, and problems within the field of specialization. Qualifications Bachelor's or Master's Degree or University Degree or equivalent. No prior experience is required; Prior Customer service experience is preferred. Requires general proficiency with tools, systems, and procedures to accomplish the job. Preferred Experience with Microsoft Office Suite (Excel, PowerPoint, and Word) Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Additional Details This job has a full time weekly schedule. Applications for this job will be accepted until at least November 25, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $22.89 - $35.76/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: NoShift: DayDuration: No End DateJob Function: Customer Service

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business & develop a book of business, lead a team, and scale your income based on performance. No cold calls. No chasing. You'll work warm, qualified clients who've already requested help. What you'll do Master our systems and product suite to deliver first-class client experiences. Follow up with warm leads and prior client inquiries (we provide high-quality leads). Meet clients virtually (Zoom / phone) and guide them through the protections that build generational wealth. Manage your client communication and relationship lifecycle. Build a personal brand and scale your book - recruit and lead a team when ready. Hit performance goals to unlock promotions, leadership roles, and revenue-share opportunities. Maintain licensing, contracting, and compliance for your market. Attend weekly virtual training and leadership development. Who you are You want to build and own something - not just collect a paycheck. Entrepreneurial mindset: you plan, execute, iterate, and refuse to be average. Strong communicator - phone and video-first comfort. Organized, self-motivated, and tech-savvy. Preferably 2+ years in sales, service, or business ownership - but grit and results matter more. Requirements Reliable phone, data, and Wi-Fi. Must pass background check and carrier contracting. Active Life & Health license, or willingness to get licensed (we'll help you in 7-10 days). Compensation & growth Uncapped commission structure + performance bonuses and incentives. Clear path to leadership / territory ownership / revenue-share for top performers. Many of our highest-performing partners create a significant, scalable income by building teams and recurring revenue streams. 100% Commission Perks Remote, flexible schedule (evenings/weekends as client needs require). Comprehensive training and a proven playbook to build your business. Annual all-expense-paid trips for top producers. Discounted health and life coverage options. Leadership development and agent-to-owner transition support.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Contribute To The Growth Of Your Career Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values. Maintains a proper and professional stance in the designated area at the front of the store Act as a visual deterrent to prevent potential loss/dishonesty Review and understand the Store Emergency Response Guide Wear a complete Company approved uniform including a Body Worn Camera Greet customers appropriately, demonstrate courtesy and respect Establish and maintain a position at the front of the store or in a department Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management Adhere to all Company Policy and Procedure Document required incidents in AIIM Case Management Performs other duties as assigned Who We Are Looking For: You! Strong verbal and written communication Sound decision making skills Ability to take initiative and perform well independently Prioritizes/organizes workload and manages time effectively Able to stand for long periods of time 0-2 years retail or security experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 3000 Fashion Center Blvd Location: USA Marshalls Store 1324 Christiana DEThis position has a starting pay range of $15.00 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills and Job-Specific Competencies: - Capable communicator (written and oral). - Strong negotiation skills with the ability to effectively resolve problems. - Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141855 ### Place of Work On-site ### Requisition ID 141855 ### Application Email ****************************

JobID: 210653807 JobSchedule: Full time JobShift: : Join our team as an AI Engagement Specialist, where you'll play a pivotal role in driving the understanding and adoption of AI technologies, particularly Large Language Models, within Card Services and Connected Commerce. Inspire and empower our employees to leverage AI-driven solutions to solve business challenges and create new opportunities. As an AI Engagement Specialist within Card Services and Connected Commerce, you will be responsible for crafting innovative engagement strategies, organizing events, and developing and delivering training to enhance AI literacy. Your mission is to inspire and empower our employee base to identify and leverage AI-promoten solutions to solve business challenges and create new opportunities. Job Responsibilities * Develop and implement creative engagement strategies to promote the use of AI tools among employees. * Organize and lead training sessions, workshops, and events to educate employees on AI capabilities and applications. * Collaborate with cross-functional teams to identify business challenges and opportunities for AI solutions. * Research and test the latest AI tools and methods to ensure the firm remains at the cutting edge of technology. * Serve as a subject matter expert and advocate for AI technologies, fostering excitement among employees. * Monitor and analyze engagement metrics to assess strategy effectiveness and make data-driven improvements. Required Qualifications, Capabilities, and Skills * 5+ years of experience in project management, training, process engineering, or marketing. * Strong passion for new technology and a desire to share that excitement with others. * Ability to work independently and collaboratively in a fast-paced, dynamic environment. * Strong analytical skills and a data-driven approach to problem-solving. * Excellent communication and interpersonal skills, with the ability to engage and inspire diverse audiences. Preferred Qualifications, Capabilities, and Skills * Experience crafting content and facilitating workshops to advance mindsets and skillsets. * Experience with Python, Alteryx, Tableau, and SharePoint is highly desirable. * Portfolio of AI projects you are working on. * Considered a thought leader on social media or in offline communities on AI or new technologies.

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 160,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us? Für unseren Standort in Hamburg suchen wir zum nächstmöglichen Zeitpunkt einen Customer Service Sales (m/w/d) DEINE ZUKÜNFTIGEN AUFGABEN: * Du unterstützt das Vertriebsteam bei der Implementierung von Neugeschäften. * Du kümmerst dich um die Vor- und Nachbereitung von Besuchsterminen bei Bestandskunden und führst diese durch. * Du übernimmst die Kommunikation mit unseren Bestandskunden. * Du erstellst Angebote. * Du unterstützt bei Preis-/Konditionsverhandlungen und bereitest diese vor (Einkauf). * Du baust das Bestandskundengeschäft aus. * Du kümmerst dich um die Erhöhung des Bekanntheitsgrades des Unternehmens. * Du aktualisierst Kundendaten und Aktivitäten (CRM) * Du bist die Schnittstelle zwischen Verkaufsteam und den operativen Einheiten. * Du unterstützt die Vertriebsleitung strategisch DAS WÜNSCHEN WIR UNS: * Abgeschlossene Ausbildung zum/zur "Kaufmann/-frau für Spedition und Logistik" * fundierte Berufserfahrung im Vertrieb und/oder operativen Bereich * Du arbeitest zielstrebig, erfolgsorientiert und zeichnest dich durch eine hohe Kundenaffinität und eine Serviceorientierung aus * Du überzeugst durch Kommunikationsstärke und arbeitest gerne im Team * Sicheren Umgang mit MS-Office und gute Englisch-Kenntnisse setzen wir voraus * HANDS ON Mentalität: Du arbeitest unabhängig und proaktiv DAS BIETEN WIR DIR: * Spannende Tätigkeit in einem etablierten und zukunftsorientierten Dienstleistungsunternehmen * Ein kollegiales Team mit flachen Hierarchien und kurzen Entscheidungswegen * Gutes Arbeitsklima mit "Du-Kultur", vom Mitarbeitenden im Lager bis zur Geschäftsführungsebene * Die Möglichkeit, mit unserem innovativen Unternehmen zu wachsen sowie langfristige Entwicklungsperspektiven und Aufstiegschancen * Vielseitige Weiterbildungsangebote, sowohl im fachlichen Bereich als auch in Fremdsprachen und Soft Skills * Bezuschusste betriebliche Altersvorsorge und vermögenswirksame Leistungen. As a global organization, and partof the CMA CGM group, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Primary Functions: The Customer Account Specialist will be responsible for providing Customer Service assistance and guidance for their assigned site. Customer Service department handles all customer requests, order entry, running daily reports and works very close with all departments to ensure all customer requests are handled in a timely manner. The Job Details: · Processing cross docks · Holding product and dealing with customer rush shipments · Verifying inventory and notifying customers of potential shortages · Reviewing receipts/outbounds and charges that apply · Process hold/release of inventory · Answering phone · Researching OS&Ds and creating reports · Posting inbound and outbound orders · Inputting orders on time to be shipped on pools · Cut logs and adjustments · Researching customer requests · Reporting on turn times · Ensuring electronic transactions are not failing · Import and export responsibilities · Promptly perform Trace requests Cross training for shipping office for Saturday rotation The Job Specifics: · Location Department - Milford-DE, Customer Service · Reports To: Customer Accounts Manager · Travel Amount: 0% · Job Type, EEO, and Job Code: Full-Time, Non-Exempt and C2-20 What We Are Looking For: Education · High School Degree preferred Experience · 1 to 3 years preferred. · Excellent communication skills, written and oral. · PC, leadership and planning skills helpful. · Experience in AS400, SAP, Word, Excel and PowerPoint preferred. · Experience with warehouse paperwork preferred. Other Abilities You Will Need to Have: The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. · Good arithmetic, reading, and typing skills · Sit and/or stand for extended periods of time · Be able to see, speak and hear · Ability to work overtime as needed · May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. · Understand and follow verbal instruction, written instruction and company policies. · A starter that can work independently and coordinate with others · Follow safety procedures at all times. · Ability to manage stress and productivity guidelines The Standard Details: · Always maintain a professional manner in appearance and communications. · Participate in staff and/or customer meetings if required. · Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems. · Identify and record any issues relating to product, processes and/or quality. · Initiate, recommend, or provide solutions through appropriate channels. · Verify the implementation of solutions. · Follow posted security procedures at all times while in the building. · Participate in Safety and Educational Training. What's In It For You: A great company with great people. Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year, If elected Blue Cross Blue Shield and after 90 days of service, Company Life Insurance, and a bunch of other great perks. Things We Need To Mention: • The above may not include all tasks necessary to complete the job. • Job functions may vary based on area of operation. The job description is a listing of the most common tasks the associate will be required to perform in that job area. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

At Emergency Plumbing, Heating & Air, we don't just fix systems-we serve people. As our Community Engagement Specialist, you'll be the heart and voice of our brand in the community. Reporting to the HR Manager, this role is all about creating meaningful connections, building trust, and amplifying our commitment to care, craftsmanship, and community. Whether you're helping restore heat to a family home, educating on septic safety, or showing up for local schools and events-you'll do it with integrity, purpose, and a whole lot of heart. Key Responsibilities 1. Be a Bridge-Builder Objective: Cultivate partnerships and represent our company in the community. Develop relationships with nonprofits, schools, churches, and realtor groups Represent EPHA at local events, sponsorships, and networking functions Organize outreach initiatives aligned with our values (e.g., thermostat giveaways, septic workshops) 2. Spread Our Story of Exceptional Service Objective: Partner with Marketing to increase visibility and share impact stories. Capture and share stories of customer experiences and employee excellence Collaborate on social media and local PR efforts Suggest campaigns that reflect our brand and mission 3. Foster Belonging Objective: Deepen community trust and generate customer loyalty. Lead customer appreciation events and promote VIP Membership programs Gather community feedback and report insights to internal teams Support resolution of public concerns with empathy and professionalism 4. Encourage the Team Objective: Inspire and train internal teams through insight and enthusiasm. Host bi-monthly 30-minute trainings for Plumbing & HVAC techs (storytelling, role-play, customer impact) Lead weekly 15-minute sessions for Customer Experience & Dispatch teams (mindset, clarity, customer delight) Who You Are A natural connector with high energy and emotional intelligence Gifted in storytelling, persuasion, and active listening Comfortable working with diverse groups-from homeowners to city officials Organized, proactive, and mission-driven Collaborative and experienced in community engagement, with an eye for strategy and impact Requirements No personnel management responsibilities Must be able to work independently with general direction from leadership Reliable transportation for community events and meetings Benefits Health, dental, and vision insurance Paid time off + holiday pay Retirement with company match Base Pay + Monthly Revenue $ earn Year-end bonus & celebration Company-sponsored family events Employee discounts Referral program Partial cell phone reimbursement Continued education & professional development Advancement opportunities Supplemental insurance options View all jobs at this company

This position is the initial contact for both internal and external customers requiring assistance in Customer Pick Up from our Newark Distribution Center. This position is also responsible for shipping and receiving goods in our warehouse. This is a part-time position with the following work schedule: Thursday 9am-5pm, Friday 9am-5pm, Saturday 9am-3pm. Essential Functions: The essential functions include, but are not limited to the following: Ensure merchandise is accurate and free of damage. Report quality variances. Properly use the hand held scanner to process the merchandise. Operate and maintain equipment in a safe and clean condition Maintain a clean, neat, and orderly work area. Conduct operations in a manner that promotes safety. Comply with OSHA and MSDA standards. Safely and effectively assist in loading customers' merchandise. Properly deliver out customer invoices. Staff and monitor the front desk, i.e. customer phone calls, customer service calls, sales managers etc. Assemble furniture utilizing specified power tools. Load merchandise on Transfer trucks as necessary. Communicate effectively in reading, writing, and speaking in the English language Must be able to stand and/or walk for long periods of time and maneuver effectively around warehouse and warehouse property. Must be able to bend, kneel, squat, reach, and/or twist frequently. Must be able to lift heavy furniture up to 100 lbs. safely and with assistance while moving merchandise in various positions without causing damage to merchandise or property. Must be able to work a warehouse environment which is subject to temperature changes not easily controlled by heating or air conditioning. Perform other job related duties as assigned Requirements High School Diploma or equivalent is preferred. Customer focus, dependability, teamwork, coordination, organization, time management, reporting skills, inventory control, documentation skills, and equipment maintenance. Excellent communication and organizational skills and customer service oriented. Be able to work independently or as part of a team with minimal supervision. Ability to prioritize and organize workflow on a daily basis to accomplish required tasks. Must be able to use hand tools effectively. Very Heavy: Exerting in excess of 100 lbs. of force occasionally and/or in excess of 50 lbs. of force frequently and/or in excess of 20 lbs. of force constantly to move objects. Physical Demand requirements are in excess of those for Heavy Work. Definitions: Occasionally: activity or condition exists up to 1/3 of the time Frequently: activity or condition exists from 1/3 to 2/3 of the time Constantly: activity or condition exists 2/3 or more of the time

Job DescriptionWe are a metal and industrial hardware supply house. Our customers come from a wide variety including contractors, fabricators, homeowners, etc. We are looking for someone to take Phone, Walk-In (Cash Register), and Email orders from customers. You must have Outstanding customer service and communication skills in this fast paced environment. We are opened from 7:30AM - 4:00PM Monday- Friday and Saturdays from 8:00AM -12:00PM

Full-time Description As a Service Advisor with the Preston Automotive Group, you'll be working in our service department to provide a superior customer experience to all of our guests. This position acts as the go-between for Technicians and customers. The Dealership and customer will look to you to explain the Technician's recommendations and suggest necessary maintenance and repair needs to keep the vehicle safe. You are empowered to take care of the customer and have an active role in the service lane. What to expect in this role: Review your appointments - some may be set by a BDC representative or dealership website. Greet and focus on customers when they arrive. Perform a vehicle walk-around and inspect every vehicle. Provide an estimate of the length of time the service visit will take. Follow up with customers on the status of their vehicle via their preferred communication platform. Advise customer of recommended maintenance or repair work needed to keep their vehicle safe. Communicate frequently with technicians and parts associates. Become an expert on product knowledge to assist with customer questions. Meet or exceed targeted sales goals. Follow up with customers post visit to ensure we met their expectations. Requirements What are the requirements for this job? Ability to provide an exceptional customer experience Drive to achieve personal goals Attention to detail Communication and organizational skills Constant follow up before and after the service visit Valid driver's license and an acceptable, safe driving record High school diploma or equivalent

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Text henleyjobs to 23000 to start your application today! Message and data rates may apply. Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? If you are looking for a full-time career with excellent advancement opportunities, Henley Companies , the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed. We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle. THE TOOLS WE'LL PROVIDE TO YOU Paid on-the-job training No late evenings - Most locations close by 7pm Competitive pay set at $18.50 per hour Now offering Earned Wage Access through DailyPay! Promoting from within - 95% of upper-level management started out in an entry-level position Safety Shoes, Uniforms & Personal Protective Equipment (PPE) Tuition Reimbursement Employee Discount - 50% off most services for up to 2 vehicles Medical, Dental, Vision, and 401(k) Savings plan *Terms and conditions may apply and benefits may differ depending on location Responsibilities Provide exceptional customer service and address any concerns or questions. Perform oil changes, filter replacements, and lubrication services for vehicles. Inspect vehicles for any potential issues or areas that require attention. Conduct basic maintenance tasks such as tire rotations and fluid level checks. Basic computer knowledge/aptitude Keep track of inventory and ensure all supplies are readily available. Maintain a clean and organized work environment. Follow safety protocols and guidelines to ensure a safe working environment. Requirements Attention to detail and ability to follow instructions. Excellent problem-solving skills Strong customer service and communication skills Ability to work in a fast-paced environment and handle multiple tasks. Able to learn and follow the VIOC SuperPro process for all services. Achieve SuperPro certification. Must have reliable transportation. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job Inspecting and replacing car lights and wipers. Check fluid levels and add fluids to vehicle when necessary. Inspect/replace engine air filter and cabin air filter. Add oil to engine in the proper amount based on specifications of vehicle make/model. Able to remove/rotate/lift/reinstall tires for tire rotation service. Lubricate necessary components of the chassis/driveline. Perform additional services on cooling systems and transmissions. Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly. Able to move from bay to bay to perform services on multiple vehicles. Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication) Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk. Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle. Able to move/transport items up to approximately 50 pounds. Able to work with tools to perform duties in tight sometimes hard to reach areas. Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order. Environment In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions. In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals. In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation. In this position you will be required to function in narrow aisles or passageways such as catwalks. The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job. Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law. We participate in the E-Verify program. #BA0026#