Customer Service Representative | Polaris (28651)
Customer assistant job in Rigby, ID
Title: Customer Service Representative
Job Type: 6 months + potential to extend depending on business demand
Compensation: $17.00 - $18.00 per hour (W2)
Industry: Powersports
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About the Role
We are hiring a Customer Service Representative on behalf of a leading brand in the powersports apparel and gear industry. This company is known for its innovation, high-performance products, and commitment to customer satisfaction. The role is ideal for someone who thrives in a fast-paced, team-oriented environment and is passionate about delivering exceptional service.
Job Description
As a Customer Service Representative, you will be the first point of contact for customers, providing support via phone, email, and live chat. You will handle inquiries related to products, orders, warranties, and returns, ensuring each customer receives prompt and professional assistance. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
Respond to customer inquiries regarding products, services, orders, and technical issues.
Manage customer accounts and update records accurately.
Resolve complaints by identifying problems and determining effective solutions.
Process orders, returns, exchanges, and warranty claims.
Collaborate with internal teams to ensure timely order fulfillment.
Recommend products and services based on customer needs.
Maintain a high level of product knowledge and stay updated on new releases.
Occasionally assist in the showroom as needed.
Use CRM and spreadsheet tools to manage customer interactions and data.
Qualifications
Required Qualifications:
Minimum typing speed of 50 WPM.
Proven customer service experience (phone and in-person).
Familiarity with office technology, including PCs and phone systems.
Experience in a call center or similar environment.
Strong verbal and written communication skills.
Reliable, punctual, and organized.
Ability to multitask and problem-solve creatively.
Intermediate proficiency with spreadsheet software and CRM platforms.
Preferred Qualifications:
Enthusiasm for powersports or experience in the industry.
Ability to think critically and provide guidance across various levels of the organization.
Experience handling sensitive customer interactions with professionalism and empathy.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: ***********************************************
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
CUSTOMER SVC/DEPT LEADER
Customer assistant job in Chubbuck, ID
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Ability to handle stressful situations
Retail or Customer Service experience
Promote trust and respect among associates.
Communicate company, department, and job specific information to associates.
Collaborate with associates and promote teamwork to help achieve company/store goals.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
Monitor and control supply expenses for the department.
Manage cash control, sales and cash items and records for the store.
Manage the scheduling of Front-end associates to provide adequate department coverage.
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
Develop and implement a department business plan to achieve desired results.
Create and execute sales promotions in partnership with store management.
Implement the period promotional plan for the department.
Stay current with present, future, seasonal and special ads.
Monitor and control expenses for the department.
Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
Plan, organize and supervise the inventory process.
Train department associates on inventory/stocking and Computer Assisted Ordering.
Adhere to all food safety regulations and guidelines.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Oversee and manage the efficient operations of all functions and activities of the Front-end.
Adhere to all local, state and federal laws, and company guidelines.
Assists management in the supervision and coaching of front end associates in the performance of their duties.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Customer Support Representative CSR
Customer assistant job in Idaho Falls, ID
Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-paid training * Employee discounts for Culligan in-home products * Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
* Extensive problem-solving, order processing, and helping to manage customer accounts
* Provide proactive sales support by developing close relationships with customers
* Schedule service and delivery orders
* Collection calls on past due accounts
* Coordinate schedules and works with the service/operations team
* Contact customers for purposes of scheduling additional services or offering maintenance plans
* Refer unresolved customer grievances to designated departments for further investigation
* Driving a forklift, moving and counting stock, helping with warehouse items, basic office cleaning
Qualifications
* High school diploma or GED
* Minimum of three years of customer service experience is required
* Strong time management and project management skills
* Proficient in Microsoft Office (word, excel, outlook)
* Excellent communication skills, both written and verbal
About Culligan
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $16.00 - $19.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Regional Customer Complaint Lead
Customer assistant job in Boise, ID
At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, we are looking for a Regional Customer Complaint Lead in Boise, ID, to lead the complaint handling process for customer complaints for the Regional Vegetables Business.
Accountabilities:
* Register and accurately file customer complaints in the Quality Management System, ensuring data integrity and completeness.
* Initiate and coordinate data collection activities to support root cause analysis and complaint resolution.
* Monitor the complaint settlement process at the case level, tracking progress toward resolution and defined improvement actions.
* Coordinate root cause analysis (RCA) efforts and provide improvement recommendations to relevant departments to initiate corrective action plans.
* Support and train local coordinators and stakeholders on the complaint handling process, ensuring consistent application across the region.
* Coach territory and local customer complaint coordinators in effective complaint management practices.
* Create awareness of the complaint handling process by organizing training sessions and providing management support to promote active complaint resolution.
* Provide functional support to local subject matter experts (SMEs) related to complaint handling procedures.
* Contribute to overall analysis of customer complaints to detect trends, track KPIs, and identify systemic issues.
* Report complaint trends, root causes, and improvement opportunities to functional leads and the Regional Commercial Vegetables Leadership Team.
* Actively review the complaint handling process and recommend opportunities for improvement to enhance efficiency and customer satisfaction.
* Support continuous quality improvements in business processes to strengthen Syngenta's position as a customer-focused, reliable, and compliant world-class supplier of vegetable seeds.
* Support the Legal department in court cases involving Regional Vegetables-supplied products by preparing technical defense reports in close cooperation with legal counsel.
* Represent the company in function-related external relations, providing expertise to lawyers, experts, insurance companies, and other stakeholders regarding complaint cases.
* Maintain compliance with internal and external regulations governing complaint management and quality standards.
* Support the Global Quality Organization in harmonizing and governing the global complaint handling process.
* Serve as an active member of the Global Vegetable QM Team, contributing to best practices and process standardization.
* Lead and facilitate the complaint handling process to ensure complaint cases are resolved efficiently and customer satisfaction is maintained.
Floor Customer Service
Customer assistant job in Grangeville, ID
Full-time Description
We are Part of the TAL Building Centers Family of Stores
Based in Vancouver, Washington, TAL Building Centers is a family-owned company helping to build better communities. At our building centers located throughout the Pacific Northwest, we create a positive experience for our customers, pros and homeowners alike, by providing guidance for innovative, smart building solutions. Our mission and core values drive everything we do.
Our Mission
We Help Build Better Communities
Our Core Values
We Are the Guide
We Are Courteous
We Are Ambitious
We Are Accountable
We Are Safe
So, why TAL? Because we're more than just a job - we're an opportunity to be part of something bigger. Embrace your potential, and together, let's build a brighter future.
Role Statement
Provides sales service to include, obtain merchandise, total bill, receive payment, and make change for customers in a knowledgeable, professional manner
Location
This position will be performed onsite at our store. Remote work is not available for this role.
Outcomes for Success
Determines customer needs and sells appropriate products and related items to satisfy need.
Assists in providing knowledge to customer about products, including prices and availability.
Recommends or obtain merchandise for customer and sells appropriate add-ons.
Total price and tax on merchandise selected by customer, using point of sales devise to determine bill; receives payment, and makes change.
Prepare minor estimates to be verified by supervising employee
Maintain quality store presentation.
Maintain signage and set promotional displays.
May keep record of sales, prepare inventory of stock, or order merchandise.
May process merchandise returns or settle complaints within predetermined practices.
May perform other duties as assigned.
Benefits
Benefits are an important part of overall compensation. We are pleased to offer a comprehensive array of quality benefits to support your health, your family, and your way of life.
Our benefits package for our benefit eligible employees is robust:
Affordable health and dental insurance via a national network.
HSA employer contributions.
Employer paid vision insurance.
Employer paid life insurance.
Excellent paid time off, including your birthday!
401k employer contribution up to 5% of base pay.
Strong commitment to training, professional development and career advancement.
Product discounts.
Tons of other incentives, reward & recognition opportunities, and voluntary benefits!
Requirements
Excellent oral and written communication skills
Excellent customer service skills
Ability to compute discount, interest, profit, and loss; commission, markup, and selling price; ratio and proportion, and percentage; to calculate surfaces, volume, weights, and measures.
High School Diploma or GED diploma preferred
1-2 years of experience preferred
Physical Requirements
This is largely a sedentary role
Requires the ability to lift files (up to 5 lbs.), open filing cabinets (up to 5 lbs. of force) and seldom bend or stand on a stool as necessary.
Frequently use hands/fingers to handle or feel (operate, active, use, prepare, inspect, place, detect, position)
Alternating frequent standing and walking, with occasional sitting.
Wages
Starting wages will be based on years of experience and education.
TAL Building Centers is an Equal Opportunity Employer.
Salary Description $17.44 - $24.31 per hour
Customer Service Associate
Customer assistant job in Twin Falls, ID
Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Rocket Express located at 1122 Blue Lakes Blvd N., Twin Falls, ID, is the perfect position for you!
You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance!
Pay: $16 / hour + Commission Pay!
Rewards for YOU:
Competitive Hourly Pay
Incentive/Commission Pay
DailyPay.
Get paid daily!
Flexible Scheduling; Morning & Evening Shifts Available
Tuition Reimbursement
Free
Car Washes
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position! Responsibilities
Welcome and engage with customers in a warm, friendly manner
Engage customers while selling and promoting our Unlimited Wash Club
Safely and efficiently load every vehicle with clear hand signals and a smile
Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
Maintain all aspects of the site to ensure it runs beautifully
Required Skills
18 years of age or older
Positive attitude
Ability to work flexible hours including weekends and holidays
Customer Engagement Representative
Customer assistant job in Boise, ID
Fisher's Technology Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last sixteen years.
Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at ********************
Position Summary
Fisher's is seeking a qualified individual to work as part of our Fisher's Contact Center (FCC) as a Customer Engagement Representative. This position is responsible for managing the phone queues, customer email inbox, and technician queues while offering exceptional customer service. This team member will work closely with other members of the FCC, Imaging and IT Service professionals, and our customers. Our ideal candidate has strong attention to detail and is customer service oriented.
Roles & Responsibilities
* Manage phone queue and email inboxes while providing exceptional customer service.
* Manage technician queues, call volumes, and response times.
* Understand how customers need to utilize their office technology and familiarize yourself with the various solutions Fisher's provides.
* Perform basic fact findings to determine urgency of issue, if problem is hardware, software or network related and create the service ticket accordingly.
* Work with the Accounting Team to help review and maintain service billing.
* Partner with Operations Team to place and route customer supply orders.
* Act as a resource for other Fisher's teams, routing inquiries, communications, and requests as needed.
* Offer the highest standard of customer service possible and ensure extremely happy customers while being effortless to work with.
Requirements
* Minimum 2+ years of experience in a customer service role.
* Be familiar with Microsoft office suites (Outlook, Teams, & Word). Additional training will be provided as necessary.
* Must be able to manage multiple tasks simultaneously.
* Strong written and verbal communication skills.
* Maintain collaborative, cooperative, and effective working relationships with others.
* Be friendly and engaging when communicating with customers and fellow team members.
Fisher's Technology offers an extensive benefits package that includes the following:
* Medical, Dental, & Vision Insurance
* Life Insurance
* Additional Voluntary Life Insurance
* Paid Time Off
* Paid Holidays & Extra Floating Holiday
* 401(k) & 401(k) Matching
* Employee Assistance Program
* Flexible Spending Account
* Health Savings Account
* Hospital Indemnity
* Short & Long Term Disability Insurance
* Accident & Critical Illness Insurance
Customer Sales & Service Representative
Customer assistant job in Caldwell, ID
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customer service representative (CSR) in Caldwell, ID. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
Join a local team with company backing
What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
Customer inquiries, quotes, order processing, expediting / returns
Sourcing parts
Assist in generating sales
Help in the stockroom as needed
Qualifications:
1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred
Attention to detail
Written and verbal communication skills, including English grammar
High school diploma or equivalent
Must be able to lift up to 50 lbs.
Valid driver's license & clean driving record (MVR)
Come for the job. Stay for the career. Apply for immediate consideration!
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCPC Processor Customer Support
Customer assistant job in Boise, ID
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
+ This is a Remote role (Call Center) - Full-Time: Monday - Friday 8:30-5:00PM EST- Comfortable working in a high-volume production environment.- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status - Documenting information in multiple platforms using two computer monitors. - Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Customer Service Supervisor (Contact Center)
Customer assistant job in Boise, ID
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose:
The main responsibility of the Customer Service Supervisor is to deliver a customer experience which differentiates Veolia from peers and competitors through effective supervision of customer service staff by delivering on key performance indicators.
All efforts should have a clear focus, contribute to and align with the Veolia customer experience strategy, and should be driven by customers' needs and expectations on delivering exceptional service to Veolia' customers in-line with requirements defined by the company and regulators.
The scope of the position covers the outwardly facing customer service communications activities including supervision, training and coaching of a results-oriented customer service team and working closely in coordination with the Manager of Communications and Consumer Engagement on various customer outreach efforts and communication campaigns for all areas serviced through Veolia Idaho.
This position requires very strong leadership, communication skills, mentoring and coaching, thorough understanding of the customer/billing/payment/notification processes and customer billing system, the Advanced Metering Infrastructure (AMI), the Interactive Voice Response (IVR) system, customer website and portal, Idaho Public Utility Commission (IPUC) regulatory rules, with a focus on policy, process adherence, and drive for improvement.
Primary Duties/Responsibilities:
Supervision
Supervise and coordinate the work of CSRs. Provide daily direction and communication to CSRs to ensure customer calls/contacts and field orders are handled in a proper, timely, efficient, positive and knowledgeable manner.
Establish and monitor annual goals for the department and ensure that all assigned employees receive an employee development review at least once a year.
Coach staff on digital changes to drive adoption rates of digital self-service channels.
Assist the Customer Service and HR Manager in the recruitment process.
Assist the Customer Service and HR Manager with counseling, evaluation and motivation of personnel.
Identify staff training needs, provide and deliver recommended training solutions.
Conduct staff meetings and feedback sessions, and ensure appropriate work communication among personnel and departments. Perform regular call monitoring and performance feedback.
Provide direction for conflict resolution to the Lead Customer Service Representative, Customer Service Representative and field staff with customer contact and take an active role in the escalation process to ensure customer resolution and satisfaction.
Weekly reporting on key performance indicators to upper-level management either via email, tracking spreadsheet or over the phone.
As requested, manage other initiatives such as, but not limited to, CC&B Upgrades, Web Upgrades, or other special projects at the direction of the Director or Manager of Customer Service.
Develop a friendly work environment and atmosphere to improve productivity of staff by providing staff with awards and incentives.
Update the phone system as needed with emergency information.
Managing Regulatory and Customer Complaints
Ensure that all regulatory complaints are responded to in an efficient manner with a resolution that follows Idaho Public Utilities guidelines and satisfies the customer to the best of our ability.
Work with the regulator to settle cases, come to agreements with customers, and attend informal hearings with the regulator.
Work with customers on a case-by-case basis to come to an agreement or understanding of their issue and resolution of that issue.
Managing Collections
Closely work with the Director of Customer Service to develop strategies and plans for collection activities such as additional phone calls, and letter campaigns.
Keep close financial benchmarks to track accounts receivables.
Monthly review and resolution of all customer disputes by working with the meter department on collecting meter test results and providing that information to customers.
Daily/Weekly/Monthly review and assignment of field service work routing, ensuring customer expectations are met.
Other Responsibilities
Perform all other duties and projects as needed, including providing backup assistance and fill-in when needed for Customer Service supervisory functions (Back Office/Billing Customer Service Supervisor, Customer Service Director). Support and or lead companywide initiatives.
Work Environment:
Ability to travel when required.
Qualifications
Education/Experience/Background:
High School Diploma/GED is required.
Bachelor's Degree in relevant field or equivalent work experience preferred.
Strong experience and working knowledge in related areas to include call center operations, credit and collections, billing, payment processing, customer information systems, performance benchmarking, and work management.
Experience with Customer Contact and Billing system (CC&B) a plus.
Good experience in training and development of Customer Service Representatives.
5-7 years of experience in a customer contact/call center environment.
2-3 years of supervisory experience in a customer contact/call center environment.
Utility or telecommunication experience preferred.
Knowledge/Skills/Abilities:
Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner.
Knowledge of cash management operations & field service/metering operations.
Leadership qualities needed to motivate and direct staff.
Ability to multitask, handling multiple deadlines and projects.
Strong oral, written, and interpersonal skills.
Ability to prepare written technical reports and interact effectively and diplomatically with management as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public.
Familiarity with computer applications i.e. Excel, Word, CC&B, CityWorks, PeopleSoft, and Google applications etc.
Must be able to work under stressful conditions and must use sound business logic to make quick and concise decisions.
Knowledge of calls centers, IVR & ACD systems, recording systems, and IPUC regulations, credit and collection laws, public service law.
Budgeting for customer service operations.
Must be able to speak, give direction and converse with others fluently in English.
Must be able to read complex operations reports, write detailed reports and prepare and deliver presentations.
Ability to analyze complex operational and technical challenges and resolve same.
Ability to interpret and explain complex regulatory requirements.
Must be able to reason, problem solve and analyze complex operational challenges and resolve same.
Must be able to learn new technological advances in the water industry and train personnel.
Must be able to work under pressure and meet deadlines.
Must be able to multitask.
Must be able to make calm independent decisions, exercise good judgment and flexibility.
Physical Requirements:
Ability to sit and/or stand for extended time periods viewing computer screens and using keyboard and mouse.
Must be able to see clearly and hear.
Additional Information
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Consultant - Customer Training - Wavemark
Customer assistant job in Boise, ID
As a digitally automated clinical supply chain solution, Cardinal Health WaveMark Solutions leverages predictive modeling and automated inventory management - coupled with expert support services - to empower health systems' clinical and supply chain teams to optimize clinical workflows and improve efficiency. With WaveMark offerings in operating rooms, procedural labs, clinical labs and nursing units, hospitals gain enterprise visibility of their supply chain to support product availability, optimize clinical workflows, improve financial performance, and enhance patient safety. Using barcode and RFID technology, WaveMark links product usage to the patient record at the Moment Of Care (MOC), providing both inventory documentation and real-time product level insights to help protect patients from recalled or expired products.
**Job Summary:**
This individual is responsible for leading strategic training initiatives within hospital systems for WaveMark. This role involves partnering with hospital leadership to develop and execute enterprise-wide training strategies, delivering both onsite and virtual training sessions, and ensuring a seamless transition to customer success teams. The ideal candidate will have a strong background in healthcare training, strategic planning, and adult learning methodologies.
**Responsibilities:**
+ Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals.
+ Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization.
+ Provide expert guidance on training best practices, change management, and implementation strategies.
+ Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training.
+ Conduct and manage virtual training program and sessions using application platforms (e.g., Zoom, MS Teams).
+ Ensure training content meets the specific needs and supports the solution workflows within the hospital.
+ Oversee the training process from initial planning through department-level kickoff.
+ Ensure smooth handoff to Customer Success teams with clear documentation and transition plans.
+ Monitor training effectiveness and provide post-professional training services as needed.
+ Travel to customer sites (hospitals and healthcare systems).
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience preferred. Related degrees could be in Education, Healthcare Administration, Organizational Development.
+ Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred.
+ 5+ years of experience in training, consulting, change management, organizational transformation or organizational development within healthcare preferred.
+ Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred.
+ Strong understanding of adult learning principles and instructional design.
+ Proficiency in virtual training tools and Learning Management Systems (LMS).
+ Excellent facilitation, presentation, and communication skills.
+ Ability to manage multiple projects and stakeholders simultaneously.
+ Familiarity with healthcare operations, compliance, and clinical workflows.
+ Strategic thinker with a consultative approach.
+ Strong interpersonal and relationship-building skills.
+ Adaptable, proactive, and solution-oriented.
+ Comfortable working in fast-paced, dynamic environments.
+ Ability to travel 75% to customer sites (hospitals and healthcare systems)
+ Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.
**Anticipated salary range:** $67,500 - $105,930
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/17/25 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Customer Success Representative
Customer assistant job in Rexburg, ID
Job Details Experienced Activated Insights - Idaho Office - Rexburg, ID Full TimeDescription
About Us
Activated Insights, a Software-as-a- Service (“SaaS”) leader in long-term and post-acute care, has opened a new Customer Success Representative seat to support our company's growth and operational efficiency.
Founded in 2008, Activated Insights is a software company serving North America's fastest-growing labor market-long-term and post-acute senior care. As the market leader, our technology, surveys, and training solutions are used by everything from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year. Today, with over 250 team members, over 7,000 customers that extend into over 23,000 sites of care, our products focus on employee engagement, ongoing education, resident and patient satisfaction surveys, and reputation management tools.
What Sets Activated Insights Apart:
We are at the heart of the healthcare industry's most dynamic sector, with an ever-growing demand for post-acute care and long- term care to address the fastest growing segment of the US population.
Our bond with healthcare providers draws compassionate, service-driven team members, fostering a spirited, collaborative culture aligned on our mission to deliver exceptional experiences for our employees, our customers and the people in their care.
A high performing executive leadership team with success in both public and PE companies, primarily in high-growth companies focused on the long term and post-acute care market.
Backed by a private investment firm with 40+ years of experience forging lasting partnerships across the healthcare industry.
Qualifications
Why Is This Role So Special?
The Customer Success Specialist plays a critical role in ensuring customers gain maximum value from our products and services. By building strong relationships and understanding each customer's unique needs, you will help drive adoption, satisfaction, and long-term retention. This role involves onboarding new clients, providing ongoing support and education, and proactively identifying ways to enhance their experience. The ideal candidate will be an excellent communicator, empathetic listener, and strategic problem-solver who is passionate about helping customers succeed and contributing to the overall growth and success of the company.
About the Role
As a Customer Success Specialist you will manage a portfolio of SMB customers, building strong relationships and driving their success with our solutions. You will proactively engage customers at key journey points to ensure satisfaction, adoption, and retention while identifying opportunities for growth and value delivery.
Key Responsibilities & Commitments:
Customer Relationship Management
Proactively engage customers at key journey points to drive satisfaction, adoption, and retention
Build trust and rapport with clients, minimizing churn and managing cancellations from start to finish
Serve as the main point of contact for assigned customers
Communication & Documentation
Communicate clearly and professionally with customers across channels
Maintain accurate, timely documentation of all interactions following internal procedures
Value Delivery & Product Education
Host monthly webinars and workshops to showcase product value
Provide ongoing product training and support tailored to customer needs
Identify opportunities to improve customer experience and share feedback with internal teams
Performance & Metrics
Your performance will be evaluated based on:
Net Promoter Score (NPS)
Net Dollar Retention (NDR)
Customer Health Score trends and improvements
Customer retention and churn prevention efforts
Customers saved
% of re-engagement of stale accounts
QBRs conducted and feedback collected
Number of expansion opportunities identified
CRM documentation accuracy and completeness
Process adherence and industry insights
Collaboration
Work collaboratively within the CS team to streamline workflows and optimize customer outcomes
Share knowledge and support peers to create a unified, high-performing team
Product & Industry Knowledge
Stay up to date on all Activated Insights product offerings
Understand the healthcare landscape and its challenges as they relate to your customers
What You'll Bring
2+ years of professional B2B communications experience
High school diploma or equivalent
Strong computer literacy and proficiency in Microsoft Office Suite
Excellent written and verbal communication skills
Strong analytical, problem-solving, and time management skills
Ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines
Exceptional emotional intelligence with active listening skills
Ability to motivate and influence others with professionalism, diplomacy, and tact
Strong organizational skills and attention to detail
Basic understanding of information technology processes
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Frequent use of alpha/numeric keyboarding
Ability to view a computer screen for extended periods
Uses voice to communicate by phone
Ability to lift up to 15 pounds at times
Schedule:
Full time, 40 hours each week
Monday through Friday, core business hours of 8:00 AM to 5:00 PM locally with occasional flexibility for collaboration across time zones or to meet critical deadlines.
Customer Service Supervisor
Customer assistant job in Twin Falls, ID
Under limited supervision, the Customer Service Supervisor oversees the daily planning and tasks of the Customer Service Representatives. This role allocates work and provides feedback to the Customer Service Representatives.
JOB DUTIES
Monitors and evaluates performance metrics.
Observes, ask questions, and coaches employees to detect variations and improve quality and productivity measures. Put corrective actions in place.
Identifies training needs and conducts training on operating procedures and other work guidelines.
Maintains a high level of communication with internal departments (e.g., Purchasing, Accounts Receivable) and coordinate with Outside Sales, Operations, and division leadership to achieve division goals.
Create and/or improve department processes in conjunction with other areas. Facilitate change. Utilize lean tools and methodology.
Provide assistance and guidance to Customer Service Representatives and Account Representatives.
Facilitate communications on inquiries and orders; expedite orders/quotes; update customers as needed.
Coordinates approval on pricing levels that deviate from system pricing and RMA/CM requests.
Ensures Customer Service Representatives follows ISO/quality guidelines and manages daily reporting.
Provides buy/sell guidance on non-stock inquiries.
Performs the duties of a Customer Service Representative at times for customer responsiveness.
Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a bachelor's degree and three (3) to five (5) years of related experience.
KNOWLEDGE, SKILLS, ABILITIES
Leadership, communication, relationship and people management skills required
Analytical and mathematic skills required
Financial acumen required
Reliability, organization and attention to detail required
Customer relations skills including but not limited to skillful listening, presentation, strong critical thinking and problem solving
PHYSICAL DEMANDS: Occasionally required to lift and or move up to 25lbs
LICENSES & CERTIFICATIONS: None required.
SUPERVISORY RESPONSIBILITY: 5-10 Direct Reports
BUDGET RESPONSIBILITY: No
COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Auto-ApplyCustomer Service Clerk
Customer assistant job in Salmon, ID
Job Details SALMON, ID $13.00 - $15.00 HourlyDescription
Customer Service Clerk
Why join our team? As a locally owned company, we value our team members and offer an excellent benefits program that includes health insurance, vision and dental care, life insurance, 401(k), paid time off, employee discounts, flexible scheduling, opportunities for advancement and more. Come work for a company that gives back to the community through charitable donations and service, supports local commerce, and cares about your personal development. With your people skills and passion for service, you'll help create a shopping experience so good that customers can't imagine shopping anywhere else.
DUTIES AND RESPONSIBILITIES INCLUDE
Keeps aware of advertised items, special prices, coupon deals or other features that apply to the store's sales programs.
Has knowledge of all product locations throughout the store.
Maintains knowledge of current perishable codes to ensure fast check out for guests.
Notifies proper personnel of any pricing errors or items not found in file discovered through the process of the checkout function.
Is knowledgeable and capable of implementing all related security and cash drawer accounting procedures as outlined by company policies. Counts in and out in a timely and accurate manner, balancing cash till each shift.
Continually observes the front-end to ensure excellent guest service. Helps whenever needed and has the ability to operate cash register efficiently and performs all related checkout procedures in a fast, friendly and accurate manner.
When necessary, packs guest purchases in a fast and efficient manner.
MINIMUM AGE: 18 Years
PHYSICAL/SENSORY DEMANDS
Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to hot or cold conditions. While performing the duties of this job, the team member is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 30 pounds from location to location. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Customer Sales & Service Representative
Customer assistant job in Lewiston, ID
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customer service representative (CSR) Lewiston ID. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2022, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
Join a local team with company backing
What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
Customer inquiries, quotes, order processing, expediting / returns
Sourcing parts
Assist in generating sales
Help in the stockroom as needed, deliver orders to customers as needed
Qualifications:
1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred
Attention to detail
Written and verbal communication skills, including English grammar
High school diploma or equivalent
Must be able to lift up to 50 lbs.
Mechanical aptitude
Valid driver's license & clean driving record (MVR)
Come for the job. Stay for the career. Apply for immediate consideration!
#LI-AV1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplySpecialist, Testing Services
Customer assistant job in Boise, ID
> Reports To: Assistant Director, Testing Services Full-Time Posted Pay Range: $16.22 - $20.27 Are you passionate about precision, integrity, and operational excellence? As a Testing Services Specialist, you'll play a key role in ensuring every exam is delivered securely, accurately, and efficiently in support of the college's academic mission.
You'll coordinate and administer a wide range of exams-including CWI placements, classroom tests, and professional certifications such as PearsonVue, CLEP, Meazure, Prov, Kaplan, and ASE-while maintaining strict compliance with national testing standards.
If you take pride in process accuracy, smooth operations, and providing a high-quality testing experience for students, faculty, and the community, this role offers the opportunity to make a meaningful impact every day.
Why Join CWI?
At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution.
Key Responsibilities:
Deliver Secure and Professional Testing Services
* Administer and proctor exams in accordance with institutional, state, and national standards, including NCTA guidelines.
* Maintain strict confidentiality and security of all testing materials and processes.
* Coordinate and proctor exams for students with approved testing accommodations, ensuring equitable access and a supportive environment.
Ensure Accurate Student Record Management and Reporting
* Maintain the accuracy and integrity of student testing records throughout their lifecycle.
* Enter and update student data and testing information in college databases with precision and timeliness.
* Inform students of placement results and guide them toward next steps or appropriate resources.
Foster Collaboration and Effective Communication
* Provide accurate and timely information about testing services to students, faculty, and the public.
* Support faculty and academic departments with exam proctoring and assessment logistics.
* Build and maintain positive working relationships with CWI colleagues, outside institutions, and testing partners.
Contribute to Continuous Improvement and Institutional Engagement
* Participate actively in committees, staff meetings, and professional development opportunities.
* Represent Testing Services and CWI with professionalism in all internal and external interactions.
* Organize and return testing materials efficiently through appropriate channels (mail, interoffice, or email).
Minimum Qualifications:
* High school diploma or equivalent diploma
* Strong cross-cultural, interpersonal and writing skills are necessary, including public speaking skills and the ability to represent the college in a positive way to diverse populations
* Good technical troubleshooting and multi-tasking skills
* Experience working in data entry systems
* Experience working in a community college setting, serving a diverse, non-traditional student population preferred
* Bilingual (Spanish/English) preferred
Additional Instructions for Applicants:
All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.
Benefits:
* For information on health insurance, including coverage details and plan summaries, visit *****************
* Retirement plans with employer contribution of over 11%
* Health Savings Accounts and Flexible Spending Accounts
* Employer-paid life insurance and short- and long-term disability insurance
* Eleven paid holidays per year (faculty may vary)
* Generous vacation and sick leave
* Paid Parental Leave Tuition discount on classes at CWI and other colleges
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.
Interested?
We invite and welcome all applicants and look forward to receiving your application! Keep in mind, your qualifications and expertise need not precisely match the to be considered for this role.
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Specialist, Testing Services
Boise
Join CWI's Testing Services team and help students reach their goals-one secure, successful exam at a time.
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Beehive Investments & Insurance Service Specialist
Customer assistant job in Rexburg, ID
At Beehive FCU, our common goal is to nurture our most valued asset: the friendships we have with our members. We are here to help--it's the only reason we exist. We believe we have the power to help our members with some of the most important, most difficult, and most rewarding endeavors in their lives.
Our success starts with creative and caring individuals who work together to bring superior service to our members. We hire only the best and brightest, give them a great place to work, and provide an excellent benefits package.
If you are someone who is passionate about helping people with real life needs, then Beehive FCU may be the place for you.
Beehive Federal Credit Union is seeking a part-time Investments & Insurance Administrative Associate to work at our Rexburg Administration Office, 20-29 hours per week, Monday-Friday. We are seeking someone with investment experience and preferably already has their security licensing. The expected pay is $18.67 per hour, DOE.
***The successful candidate will be available year-round and will have related experience. This is not a job that you could step into with no experience. We are actively looking for someone with a college degree, but if no degree, you must have extensive experience in a similar or related field. ***
Job Description
To provide department-specific support for the Beehive Investments and Insurance (BI&I) Department by processing and scanning paperwork, maintaining accurate records, assisting with financial transactions, updating member information, and assisting the Service Specialist with various projects as assigned. Will actively engage in needs-based selling.
Qualifications
Must have extensive internet skills and computer skills. High school or equivalent education required with six months of similar or related experience. College degree preferred.
Physical Requirements
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must by capable of regular, reliable and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.
Benefits
Part-time employee benefits include paid holidays, sick time, and vacation time; employer sponsored 401(k), retirement plan including 2% company match and 9% profit sharing; plus the opportunity to work in an excellent team-oriented environment. You'll love working at Beehive!
Beehive Federal Credit Union is a member-owned, not-for-profit organization founded in 1960. Headquartered in Rexburg, Idaho, Beehive is a full-service credit union serving members and employees of The Church of Jesus Christ of Latter-day Saints nationwide. Branches are located in Rexburg, Rigby, Idaho Falls, and Meridian, Idaho. Beehive Federal Credit Union is an Equal Opportunity/Affirmative Action Employer of Females/Minorities/Vets/Disability.
Job Posted by ApplicantPro
Contact Lens Specialist At Eagle Evo
Customer assistant job in Eagle, ID
Contact Lens Specialist
Full Job Description
Join Our Team at Eagle Vision One and make an impact by helping patients achieve their best vision through expert contact lens care. We're seeking a reliable, experienced Contact Lens Specialist with a background in optical or ophthalmic technician work to join our dedicated team, focused on providing a legendary customer experience.
We value communication, teamwork, and creating a welcoming environment for our employees and patients. If you're career-driven and want to grow with us, apply today!
Responsibilities include, but are not limited to:
Provide legendary customer service by educating patients on contact lens options, care, and proper handling.
Perform contact lens fittings and training for new and existing wearers.
Manage contact lens orders, inventory, and patient records with accuracy and confidentiality.
Work closely with brand ambassadors and optical managers to ensure seamless ordering, stocking, and product flow.
Support optical team with eyewear selection, adjustments, and repairs as needed.
Maintain clean, organized, and well-stocked work areas.
Requirements:
Minimum 1 year of experience in a contact lens, optical, or ophthalmic technician role.
Knowledge of contact lens materials, modalities, and care systems.
Experience with EHR systems and patient record management.
Strong communication and interpersonal skills with a commitment to patient education.
Ability to troubleshoot and problem-solve contact lens and vision concerns effectively.
Must be a self-starter who can take initiative and work independently while maintaining team collaboration.
Detail-oriented with excellent multitasking skills in a fast-paced environment.
Comfort with insurance verification and billing for contact lenses and related services.
Punctuality, reliability, and professionalism are essential.
Must be able to work 40 hours per week.
ABO or NCLE certification are a plus, but not required.
Benefits:
Competitive hourly wage (DOE)
Health insurance benefits (medical, dental, vision)
Retirement savings plan (401k) with company match
Paid time off (vacation, sick leave, holidays)
Uniform allowance
Opportunities for advancement and professional development
About Eagle Vision One:
Eagle Vision One has been serving the Treasure Valley for over 20 years, offering comprehensive eye care services with a focus on legendary service. We've been voted Idaho's Best Eyecare Provider and continue to grow, with offices in Eagle and Meridian, a new location in Star, and a dedicated medical center being added to our Eagle office.
Join our team and become part of a caring, professional environment dedicated to helping people maintain healthy vision.
To apply:
Please submit your current resume along with your application.
Visit eaglevisionone.com to learn more about our office, take a virtual tour, and see what our patients are saying!
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Customer Service / Coffee And Cafe / Cleaning at JABBERS1
Customer assistant job in Nampa, ID
Job Description
Jabbers in Nampa, ID is looking to hire individuals with a positive attitude and good work ethic to join our team. We are currently looking to add individuals that can work day shifts (9:30 am - 3 pm ... flexible) 2-3 times a week when the school year starts as well as employees that want a flexible schedule Monday - Sunday. We are also looking for individuals that can work one at least one shift 3-7:30 pm a week and one weekend shift (either a Saturday or Sunday).
Multiple part-time positions available. $7.25/hr to start + tips - $10/hr to start + tips depending on availability, experience and hours worked a week.
We are located on 1210 N Galleria Dr. which is in the Mall (with JcPennys off the Garrity Exit).
Our ideal candidate is friendly, fun, attentive, punctual and reliable high school students, college students, individuals looking for a second job & individuals just wanting to work a few days a week. We are always flexible and will work around schedules.
Responsibilities
Checking in Customers
Cooking in our Cafe
Making Coffees & Espresso Drinks
Monitoring, picking up and cleaning the Playground
Answering phones
Qualifications
We will train. You just need to have a friendly attitude and a desire to be part of a fast-paced team.
We are looking forward to hearing from you.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Regional Customer Complaint Lead
Customer assistant job in Boise, ID
At Syngenta Vegetable Seeds, we're passionate about helping people in the vegetable industry succeed and putting growers at the heart of all that we do. Our energies are focused on creating solutions that help them get more out of their crops, now and in the future. A commitment in every seed. We do this by protecting seed, bulbs, or small plant quality from the start to enable growers to achieve the highest yield potentials in their operations; continually investing in R&D to bring cutting-edge innovations to the market; and striving to make a real-world difference through more sustainable practices on farms, in shipping, and at the grocery store.
Job Description
At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, we are looking for a Regional Customer Complaint Lead in Boise, ID, to lead the complaint handling process for customer complaints for the Regional Vegetables Business.
Accountabilities:
Register and accurately file customer complaints in the Quality Management System, ensuring data integrity and completeness.
Initiate and coordinate data collection activities to support root cause analysis and complaint resolution.
Monitor the complaint settlement process at the case level, tracking progress toward resolution and defined improvement actions.
Coordinate root cause analysis (RCA) efforts and provide improvement recommendations to relevant departments to initiate corrective action plans.
Support and train local coordinators and stakeholders on the complaint handling process, ensuring consistent application across the region.
Coach territory and local customer complaint coordinators in effective complaint management practices.
Create awareness of the complaint handling process by organizing training sessions and providing management support to promote active complaint resolution.
Provide functional support to local subject matter experts (SMEs) related to complaint handling procedures.
Contribute to overall analysis of customer complaints to detect trends, track KPIs, and identify systemic issues.
Report complaint trends, root causes, and improvement opportunities to functional leads and the Regional Commercial Vegetables Leadership Team.
Actively review the complaint handling process and recommend opportunities for improvement to enhance efficiency and customer satisfaction.
Support continuous quality improvements in business processes to strengthen Syngenta's position as a customer-focused, reliable, and compliant world-class supplier of vegetable seeds.
Support the Legal department in court cases involving Regional Vegetables-supplied products by preparing technical defense reports in close cooperation with legal counsel.
Represent the company in function-related external relations, providing expertise to lawyers, experts, insurance companies, and other stakeholders regarding complaint cases.
Maintain compliance with internal and external regulations governing complaint management and quality standards.
Support the Global Quality Organization in harmonizing and governing the global complaint handling process.
Serve as an active member of the Global Vegetable QM Team, contributing to best practices and process standardization.
Lead and facilitate the complaint handling process to ensure complaint cases are resolved efficiently and customer satisfaction is maintained.
Qualifications
Required:
Fluent in English reading, writing, and speaking.
Bachelor's level in work experience and/or education, preferably within a technical seeds discipline or Quality Management.
Good knowledge of relevant genetic, physiologic, and pathologic aspects of vegetable products and applied detection techniques.
Good horticultural knowledge of vegetable products and culturing methods.
Good understanding of SAP MRP/ERP system (specifically quality-related modules: batch relation, stock overview, deliveries) and Microsoft Office applications.
Additional Knowledge, Skills, Traits & Abilities:
Ability to work with diverse cultures and in a cross-functional environment.
Excellent interpersonal skills as well as strong analytical and process orientation.
Strong team orientation.
Good communication skills.
Initiative-taking and continually looking for improvements; proactive attitude.
Commercial awareness.
Additional Information
What We Offer:
A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs.
Full Benefit Package (Medical, Dental & Vision) that starts your first day.
401k plan with company match, Profit Sharing & Retirement Savings Contribution.
Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits.
Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: *******************************************
Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
WL: 4A
#LI-Hybrid