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Customer assistant education requirements

Updated January 8, 2025
2 min read
Usually, customer assistants don't need a college education. The most common degree for customer assistants is bachelor's degree with 35% graduates, with only 32% customer assistant graduates earning high school diploma. Customer assistants who decided to graduate from college often finish University of Phoenix or DeVry University. Some good skills to have in this position include reservations, customer assistance and customer service.

Popular customer assistant certifications include Medical Assistant, Certified Nurse Assistant (CNA), or Certified Medical Administrative Assistant (CMAA). To improve customer assistant qualification and skills, we prepared some online courses to help in customer assistant education paths.

What education do you need to become a customer assistant?

What degree do you need to be a customer assistant?

The most common degree for customer assistants is bachelor's degree, with 35% of customer assistants earning that degree. The second and third most common degree levels are high school diploma degree at 32% and high school diploma degree at 21%.
  • Bachelor's, 35%
  • High School Diploma, 32%
  • Associate, 21%
  • Diploma, 6%
  • Other Degrees, 6%

What should I major in to become a customer assistant?

You should major in business to become a customer assistant. 25% of customer assistants major in business. Other common majors for a customer assistant include general studies and criminal justice.

Best majors for customer assistants

RankMajorPercentages
1Business25.2%
2General Studies7.8%
3Criminal Justice7.5%
4Psychology6.9%
5Accounting5.1%

20 best online courses for customer assistants

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1. Retail Customer Service

coursera

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions...

2. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

3. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

4. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

5. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

6. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

7. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

8. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

9. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

10. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

11. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

12. Financial Accounting-Debits & Credits-Accounting Transaction

udemy
4.5
(781)

Masterclass: Learn Accounting Principles, Financial Statements, Transactions & More in this Comprehensive Course...

13. Customer Retention: Maximise Your Profits

udemy
4.6
(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

14. Customer Service Training: Dealing with Difficult Customers

udemy
4.5
(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

15. Zendesk for Customer Service Agents Training Course

udemy
4.6
(1,065)

How to provide great customer support using Zendesk, a course for beginners...

16. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

17. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

18. Business Communication Skills: Handling Clients & Customers

udemy
4.4
(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

19. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

20. Financial Accounting-Inventory & Merchandising Transactions

udemy
4.8
(267)

Mastering Inventory Accounting: From Merchandising Transactions to Cost Flow Assumptions...

Average customer assistant salary by education level

Customer assistants with a Master's degree earn more than those without, at $35,303 annually. With a Bachelor's degree, customer assistants earn a median annual income of $34,249 compared to $31,924 for customer assistants with an Associate degree.
Customer assistant education levelCustomer assistant salary
Master's Degree$35,303
High School Diploma or Less$31,103
Bachelor's Degree$34,249
Some College/ Associate Degree$31,924

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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