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Job outlook for customer assistants in the United States
Customer assistant job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected customer assistant job growth rate is -4% from 2018-2028.
About -105,300 new jobs for customer assistants are projected over the next decade.
Customer assistant salaries have increased 11% for customer assistants in the last 5 years.
There are over 158,564 customer assistants currently employed in the United States.
There are 177,008 active customer assistant job openings in the US.
The average customer assistant salary is $31,331.
Are customer assistant jobs in demand?
No, customer assistant jobs are not in demand. Customer assistant demand is projected to decline -4% from 2018 to 2028.
Customer assistant job and salary trends over time
Compare the number of customer assistant jobs and the average customer assistant salary over time.
Customer assistant jobs over time
Customer assistant job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 158,564 | 0.05% |
| 2020 | 161,191 | 0.05% |
| 2019 | 166,083 | 0.05% |
| 2018 | 163,361 | 0.05% |
| 2017 | 157,467 | 0.05% |
Average customer assistant salary over time
Customer assistant salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $31,331 | $15.06 | +3.2% |
| 2024 | $30,351 | $14.59 | +2.8% |
| 2023 | $29,512 | $14.19 | +2.6% |
| 2022 | $28,760 | $13.83 | +1.8% |
| 2021 | $28,244 | $13.58 | +1.8% |
Customer assistant jobs by state
The map below shows you the number of customer assistant job openings in each state. The darker areas on the map show where customer assistants earn the highest salaries across all 50 states.
Average salary: Job openings:
Most common states for customer assistants
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Maine | 1,335,907 | 964 | 72% |
| 2 | Iowa | 3,145,711 | 1,702 | 54% |
| 3 | Montana | 1,050,493 | 478 | 46% |
| 4 | Delaware | 961,939 | 416 | 43% |
| 5 | Minnesota | 5,576,606 | 2,272 | 41% |
| 6 | Kansas | 2,913,123 | 1,206 | 41% |
| 7 | Nebraska | 1,920,076 | 777 | 40% |
| 8 | Vermont | 623,657 | 249 | 40% |
| 9 | Wyoming | 579,315 | 231 | 40% |
| 10 | New Hampshire | 1,342,795 | 507 | 38% |
| 11 | Massachusetts | 6,859,819 | 2,444 | 36% |
| 12 | Missouri | 6,113,532 | 2,221 | 36% |
| 13 | Kentucky | 4,454,189 | 1,616 | 36% |
| 14 | Illinois | 12,802,023 | 4,532 | 35% |
| 15 | Indiana | 6,666,818 | 2,256 | 34% |
| 16 | Arizona | 7,016,270 | 2,310 | 33% |
| 17 | Virginia | 8,470,020 | 2,692 | 32% |
| 18 | Idaho | 1,716,943 | 541 | 32% |
| 19 | Colorado | 5,607,154 | 1,762 | 31% |
| 20 | Connecticut | 3,588,184 | 1,079 | 30% |
Most common cities for customer assistants
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Idaho Falls | 2 | 3% | $25,496 |
| 2 | Evans | 1 | 3% | $28,256 |
| 3 | Bethesda | 1 | 2% | $30,489 |
| 4 | Miami | 4 | 1% | $27,254 |
| 5 | Atlanta | 3 | 1% | $28,272 |
| 6 | Orlando | 2 | 1% | $27,406 |
| 7 | Chicago | 2 | 0% | $30,340 |
| 8 | Los Angeles | 2 | 0% | $33,770 |
| 9 | Baltimore | 1 | 0% | $30,696 |
| 10 | Boston | 1 | 0% | $34,118 |
| 11 | Charlotte | 1 | 0% | $25,861 |
| 12 | Columbus | 1 | 0% | $29,300 |
| 13 | Dallas | 1 | 0% | $29,236 |
| 14 | Denver | 1 | 0% | $32,170 |
| 15 | Detroit | 1 | 0% | $29,570 |