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Customer assistant work from home jobs

- 1849 jobs
  • TurboTax (WFH) Customer Service (Flexible Hours)

    Turbotax

    Remote job

    Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
    $23k-30k yearly est. 15d ago
  • Customer Service Specialist

    Us Tech Solutions 4.4company rating

    Remote job

    Job Details: Job Title: Customer Services Specialist II Work from home: Monday & Friday Onsite: Tuesday, Wednesday & Thursday Duration: 6 Months Summary: Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues. Process agent onboarding contracts. Verify insurance licenses, add appointments. Work with agents to ensure records are complete and validated. Utilize various systems and websites to ensure accuracy. Job Responsibility Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues. Process agent onboarding contracts. Verify insurance licenses, add appointments. Work with agents to ensure records are complete and validated. Utilize various systems and websites to ensure accuracy. Required Qualifications High School Diploma or GED (required) 1-3 years of customer service experience Insurance industry knowledge (preferred) Strong attention to detail and quality standards Excellent organizational skills with the ability to prioritize and manage multiple tasks Strong analytical and research skills Ability to work independently with minimal supervision Excellent verbal and written communication skills (emails, memos, letters) Ability to handle confidential information reliably and tactfully Proficiency with Microsoft Office applications (Word, Excel, Access) and internet-based tools Ability to build and maintain effective working relationships with internal teams and external partners Education Master's Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name:- Pihul Kumar Raj Email:- **************************** Internal Id #- 25-55013
    $26k-32k yearly est. 16h ago
  • Customer Service Representative

    Leeds Professional Resources 4.3company rating

    Remote job

    We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite
    $18 hourly 5d ago
  • Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed

    Apexfocusgroup

    Remote job

    Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: * $75-$150 (per 1 hour session) * $300-$750 (multi-session studies) Job Requirements: * Show up at least 10 mins before discussion start time. * Participate by completing written and oral instructions. * Complete written survey provided for each panel. * MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions. * Customer service representative agent experience is not necessary. Job Benefits: * Flexibility to take part in discussions online or in-person. * No commute needed should you choose to work from home remotely. * No minimum hours. You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. * You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
    $30k-39k yearly est. 6d ago
  • Customer Service Representative - Remote - 50k-60k/Year

    Spade Recruiting USA

    Remote job

    We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance
    $28k-37k yearly est. 60d+ ago
  • Fully Remote Customer Service & Sales Rep

    Rainmakers Inc. 3.7company rating

    Remote job

    Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage. Why This Opportunity Stands Out: Paid training + State & Federal licenses (covered) Flexible schedule perfect for travelers or stay-at-home professionals No quotas or income caps Residual income + bonuses + stock options Tax advantages (1099 contractor) We're Looking For: Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills. Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access
    $33k-42k yearly est. 60d+ ago
  • Investment Services Expert

    Weekday Ai

    Remote job

    This role is for one of Weekday's clients. We are currently helping hire for one of the leading AI labs (via one of our partners); supporting them in building and refining advanced AI systems. This is a unique opportunity to apply your Investment Services expertise toward shaping AI systems designed to replicate real-world workflows across investment banking, private equity, asset management, and equity research. You will help evaluate, calibrate, and enhance AI models to ensure their outputs align with professional standards in the investment domain. Requirements What exactly would you do? Evaluate AI-generated outputs in investment-related tasks for quality, accuracy, and business alignment Calibrate AI decision-making processes in valuation modeling, portfolio analysis, forecasting, risk assessment, and scenario planning Provide structured feedback to improve clarity, consistency, and financial rigor Requirements 🎓 Education: Bachelor's degree in Finance, Economics, Business Administration, or a related analytical field (MBA or certifications such as CFA, CPA, CAIA are a plus) 💼 Experience: 2+ years in investment services, ideally in investment banking, private equity, asset management, equity research, or related buy-side/sell-side roles within established organizations 📊 Skills: Strong proficiency in investment analysis and financial modeling (valuation, market analysis, portfolio construction, risk-return assessment) Solid understanding of investment processes, performance metrics, and strategic decision-making frameworks Excellent analytical, critical thinking, written, and presentation skills, with the ability to simplify complex financial insights 📍 Location: Remote (flexible, work from anywhere) Benefits 💵 Compensation: $90 to $150 per hour (based on experience) 🎁 Bonus: Weekly performance incentives of $20-$100 per hour for top performers 🕒 Time commitment: ~20 hours per week (part-time) ⏳ Project duration: 1-2 months 🌍 Fully remote, asynchronous work - flexible schedule 📑 Independent contractor engagement, with daily payments via Stripe Connect
    $74k-133k yearly est. Auto-Apply 60d+ ago
  • Part-Time PM Customer Retention Representative (Remote)

    Globe Life Inc. 4.6company rating

    Remote job

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Part-Time Customer Retention Representative? Globe Life is looking for a Part-Time Customer Retention Representative to join the team! As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage. This remote position offers evening shifts, Monday through Friday, and requires a 4-hour shift on Saturday between 8:00 am and 2:00 pm Central Time Zone. What You Will Do: * Inbound Call Support: Handle incoming calls from policyholders returning a call from our outbound efforts (voicemail, text message, and/or email) and working to understand their needs to explore retention options. * Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions. * Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments. * Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policyholder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language. * Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems. * Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information. * Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions. * Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs), including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound calls and outbound lapse recovery contacts while maintaining quality standards. What You Can Bring: * High school diploma or equivalent. * Basic Microsoft Office Skills, including Word, Excel, and Outlook. * Minimum Typing speed of 30 wpm. * Experience in a call center environment preferred. * Some experience in insurance and/or sales is preferred. * Excellent verbal and written communication skills. * Ability to solve complex policyholder issues with a positive attitude. * Ability to work in a fast-paced environment and work well under pressure. * Knowledge of life and/or health insurance terminology preferred. Location: 7677 Henneman Way, McKinney, Texas
    $62k-109k yearly est. 44d ago
  • Virtual Customer Assistant

    Sales Partners 4.4company rating

    Remote job

    We are seeking a reliable and proactive Virtual Customer Assistant to join our team. In this remote position, you will play a crucial role in providing exceptional customer service and support to our clients. Your responsibilities will include addressing inquiries, managing customer accounts, and ensuring a seamless customer experience across various platforms. Key Responsibilities: Respond to customer inquiries via email, chat, and phone in a timely and professional manner. Assist customers with product-related questions, order status, and account management. Maintain a high level of product knowledge to effectively assist customers. Document customer interactions, feedback, and concerns in the CRM system. Collaborate with the support team and other departments to resolve customer issues and improve service delivery. Provide insights and suggestions to improve customer experiences and streamline processes. Assist with administrative tasks as needed, such as data entry and reporting. Qualifications: Proven experience in a customer service role, preferably in a virtual or remote setting. Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-centric approach. Familiarity with CRM software and other customer service tools is a plus. Ability to manage time effectively and handle multiple tasks simultaneously.
    $26k-30k yearly est. 60d+ ago
  • Inbound Customer Service (Remote)

    Jobsultant Solutions

    Remote job

    Competitive Wage Starting wage of $17.00 per hour with shift differential opportunities to earn up to $23.76 per hour. Full Time Benefits We could say there are too many to list, but its worth it to share the good news! Starting DAY ONE (yes, you heard that correctly NO WAITING PERIOD) , you can take advantage of our amazing benefit package, designed with you and your future in mind! Check out the full list: Paid time off (at minimum, 20 personal days + 7 holidays per year) Medical/Dental/Vision/Life Insurance Education Assistance: fully paid Bachelors and tuition assistance & reimbursement options 401K with company matchand fixed contribution Employee Stock Purchase Plan What You Will Do Working from home, you will need a quiet workspace so you can focus on our customers. Youll also need a minimum of 5 MBPS up/download speed from your internet provider. Youll spend the majority of your shift talking with our customers, listening to their concerns, and providing the best solutions. Youll be a master problem solver! You might interact with customers on the phone, in a chat session, or responding to emails. Well provide you with procedures and tools to handle our customers needs and strengthen their relationship with Discover . Well provide you with all the equipment you need! Monitors, computer, keyboard, mouse, headset, and an amazing new hire training experience . Youll also have the best coaches to help you deliver the best service! Qualifications You Will Need to Succeed The Basics : Be reliab le! We need you here to take care of our customers. Be committed to working your schedule. Enjoy helping others. You will be busy, taking call after call, assisting our customers. We are always looking for ways to make things better for our employees and customers- that means you will experience change, sometimes at a fast pace. Positive energy, strong communication, ability to focus on the issue and not take things personally. Let your personality shine. We want you to succeed! That means you will receive coaching and feedback. Be open and willing to try new things. Bonus Points if you have : 1+ years of experience in related field Benefits you might not have expected Employee Assistance Program Counselors Discover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services) Perks at Work (access discounts from over 30,000 merchants, earning WOW Points while you shop) Opportunities to volunteer in the community Development groups and training If you do choose to work onsite, we have a f ull service cafeteria featuring Starbucksand subsidized m indful options , as well as access to our Fitness Center. We also have onsite Health Clinics.
    $17-23.8 hourly 60d+ ago
  • Customer Support Expert

    Meltwater 4.3company rating

    Remote job

    Description Customer Support Expert What We're Looking For: Are you ready to take on an exciting role as a Customer Support Expert at Meltwater? We're looking for enthusiastic, people-oriented individuals to join our dynamic team and deliver outstanding customer experiences. In this role, you will help our clients navigate Meltwater's Media Intelligence Platform, ensuring their experience is smooth, informative, and valuable. Meltwater isn't just about work; it's a pathway to personal and professional evolution. Here, you'll immerse yourself in an ecosystem that cultivates your skills, promotes mentorship, and advocates for inclusive leadership. Engage with experienced Customer Support Experts and accomplished leaders who stand ready to support you at every turn. Be a part of our vibrant community, where your unique contributions are celebrated, and you're empowered to unleash your full potential. What You'll Do: Provide excellent product support to our clients via email and live chat to enhance the client experience Influence product development through valuable feedback to our Product and Engineering teams Be able to remain organized and be able to prioritize in a high-volume environment Take ownership of support tickets from start to completion while providing value-added information Be an expert on Meltwater products and features as they are launched and engage with our Support Experts globally Contribute to our internal product training sessions and engage with our global Support team Support a variety of technical projects focused on maintaining Meltwater applications and enhancing Client Support workflows, tools, and efficiencies Drive and implement new initiatives to enhance support across the client lifecycle, including designing solutions, engaging stakeholders, documenting standards for best practices, providing feedback, and designing newsfeeds for client engagement. What You'll Bring: A Bachelor's degree in any discipline, or up to one year of relevant work experience in customer service, hospitality, teaching, or similar people-focused roles. Strong communication skills with the ability to connect with clients and colleagues in a clear, friendly, and professional manner. A collaborative, proactive, and solution-oriented mindset, eager to contribute to team success. Enthusiasm for learning, a growth mindset, and a drive to develop your career in a support-focused environment. Ability to manage multiple priorities, stay organized, and work effectively in a fast-paced setting. Familiarity with ticketing or live chat systems is a plus, but not required. Willingness to work on a hybrid schedule with 2 days in the office. The position may include occasional shifts outside standard office hours to ensure timely client support. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy flexible paid time off for enhanced work-life balance Meltwater demonstrates commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage Complimentary CalmApp subscription for you and your loved ones because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: V & A Waterfront, 3 Dock Rd., 8001 Cape Town Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people.. Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
    $105k-141k yearly est. Auto-Apply 56d ago
  • Customer Assist Specialist

    Crumbl Cookies

    Remote job

    The Customer Assist Specialist supports customers through text chat and phone calls in a professional manner, tracks data on tech and customer service concerns to support both the franchising teams and the technology department, and creates reports with concerns to tech and customer service issues in a precise and meaningful manner with the goal of adding the improvement of each team. This position works closely with the Customer Assist Manager to ensure that quality customer service and communication are being provided. Crumbl's Customer Assist team is a fully remote position. Role is eligible ONLY in the following states: Utah, Idaho, Texas. Position requires strong and reliable internet access. Use of a desktop or a laptop computer that can be used reliably for meetings and in customer service +4 hours at a time is also required. A good work space is expected to be free of distractions and promote productivity. The current schedule for this role is as follows(Mountain time): Sunday: OFF Monday: OFF Tuesday: 6:00PM-10:00PM Wednesday: 1:00PM-6:00PM Thursday: 1:00PM-10:00PM Friday: 6:00PM-10:00PM Saturday A: 6:00PM-10:00PM Saturday B: 1:00PM-6:00PM Duties and Responsibilities * Field chats and issues from customers, and give a friendly, helpful responses to concerns * Interact with Crumbl customers through an online chat system * Collect data that helps to notify developers, tech departments, etc. of trends that should be addressed * Participate in weekly meetings to collect feedback on performance and alter behaviors to improve customer experience * Support customers in multiple countries * Share feature requests and effective workarounds with team members * Follow up with customers to ensure their technical issues are resolved Qualifications * High School Diploma or equivalent * Learn to operate internal applications for communication and information gathering purposes * Must be able to recognize the issue, what team is to handle the issue, and relay information in a clear and concise manner * Make insightful decisions on how to best help customers while protecting the Crumbl brand * Be empathetic to the needs of others while having a sense of responsibility to the team * Maintain a positive attitude and have the ability to handle change with professionalism and authenticity Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people. Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community. Crumbl's 200+ unique cookie flavors rotate weekly and are served in our famous pink box! Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $27k-33k yearly est. 11d ago
  • Remote Travel Reservations Agent

    Fabventure Travel

    Remote job

    Remote - Work from anywhere U.S. applicants only ---- Are you a passionate traveler with an exceptional knack for organizing unforgettable journeys? Do you love assisting others in fulfilling their travel dreams while providing top-notch customer service? If so, we have an exciting opportunity for you! We are a leading travel agency specializing in curating extraordinary travel experiences for our clients. With a strong commitment to delivering personalized and memorable adventures, we cater to a diverse clientele seeking the perfect getaway, whether it's a relaxing beach vacation, an adventurous trek, or an immersive cultural expedition. Job Description: As a Remote Travel Agent, you will play a pivotal role in crafting dream vacations and seamless travel arrangements for our valued customers. Operating from the comfort of your own home, you'll connect with clients from around the world, understanding their unique preferences and tailoring travel itineraries to suit their desires. Responsibilities: Consult with clients via phone, email, and other communication channels to understand their travel needs, preferences, and budget constraints. Design personalized travel packages that cater to the specific interests and desires of each client. Provide expert advice on destination options, travel routes, accommodations, activities, and travel insurance to ensure a hassle-free and enjoyable experience. Handle booking arrangements for flights, hotels, rental cars, tours, and other travel-related services, while efficiently managing reservations. Stay up-to-date with the latest travel trends, regulations, and industry developments to offer the most relevant and timely information to clients. Deliver exceptional customer service by promptly addressing inquiries, concerns, and adjustments to travel plans. Collaborate with travel partners, including airlines, hotels, tour operators, and local agencies, to negotiate the best rates and perks for clients. Handle payment processing and documentation, ensuring accuracy and confidentiality. Maintain comprehensive records of client interactions, reservations, and travel details. Requirements: Proven work experience as a Travel Agent or in a related customer service role is helpful. Familiar knowledge of popular travel destinations, travel trends, and industry practices. Excellent communication skills, both written and verbal, with a strong command of the English language. Additional languages are a plus. Outstanding interpersonal skills, with a friendly and approachable demeanor. Proficiency in using computer systems, travel booking platforms, and CRM software. Strong organizational and multitasking abilities to handle multiple client requests simultaneously. High degree of reliability, self-discipline, and motivation to excel in a remote work environment and with minimum supervision Flexibility to work in different time zones based on client needs. A passion for travel and an eagerness to create memorable experiences for clients. Relevant certifications or training in the travel industry are a plus. Must be 18 years or older Must reside in the U.S. Benefits: Fully remote, work from anywhere Make your own schedule Unlimited income potential Travel opportunities, discounts and perks Extensive training for personal development and certifications Amazing company support and culture Super business opportunity Self paced training
    $23k-29k yearly est. 60d+ ago
  • BCT Reservationist- Full Time

    Inktel Careers 4.1company rating

    Remote job

    If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team. Qualifications: Proven track record of ALL of the following STRIVE values: [S]ervice [T]enacity [R]esponsibility [I]ntegrity [V]ersatility [E]ntrepreneurship Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness Strong desire to be helpful and take ownership to resolve customer situations Empathetic and active listening Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar Positive outlook and enthusiastic attitude Conscientious team player Driven by delivering results Professional demeanor, put together Dependable and consistent, history of good attendance Naturally curious with an aptitude for learning and understanding quickly Ability to multitask by reading, typing, and navigating through applications while speaking with customers Prior customer service/troubleshooting experience preferred BILINGUAL (English & can SPEAK SPANISH) Responsibilities: Communicate with customers in a proactive and professional manner. Respond to questions and provide information while exceeding customer expectations. De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs. Identify root cause of inquiries by asking probing questions to determine the best solution. Maintain required product knowledge to deliver best in class service. Details: Start Date: September 15, 2025 Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks Production Schedules available: Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week) Pay: $15.87/hr Must be Bilingual (English & Speak Spanish)
    $15.9 hourly 60d+ ago
  • Remote Customer Service Positions Paying Up to 19 Per Hour Now Open

    Nogigiddy

    Remote job

    Remote Customer Support Specialist - $19/hr Starting, No Degree Necessary Are you dedicated to providing exceptional customer service and skilled at resolving issues? We're looking for driven individuals to join our team as Remote Customer Support Specialists. Work from your home office while helping customers navigate their needs and ensuring a positive experience with every interaction. Responsibilities: Address customer inquiries with patience and detailed understanding. Resolve complaints and issues swiftly, aiming for first-contact resolution. Communicate effectively, ensuring all customer communications are clear and professional. Maintain a positive and professional demeanor, contributing to a collaborative team atmosphere. Qualifications: Strong passion for customer service and a helpful, patient attitude. Excellent communication skills, capable of engaging effectively with diverse individuals. Ability to work independently, manage time effectively, and prioritize tasks. Proficiency with technology, comfortable navigating multiple software environments. What We Offer: The opportunity to work remotely, eliminating the daily commute. Flexible scheduling that supports work-life balance. A competitive salary starting at $19 per hour, with room for growth. Professional development opportunities within a supportive team environment. Apply Today: Additional Information: No previous professional experience or educational qualifications are required. Candidates need a quiet, professional workspace and reliable internet. All candidates are subject to a background check. Our company is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR
    $19 hourly Auto-Apply 60d+ ago
  • Reservationist

    Zuma Restaurants

    Remote job

    As a Zuma Reservationist, you are responsible for managing reservations and inquiries in a professional and efficient manner. Operating from an office environment, you will provide exceptional guest service by ensuring seamless coordination of bookings, handling inquiries, and supporting the reception team. Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma in proud to be part of the Azumi collection. Life at Zuma At Zuma, we're more than a restaurant - we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values: Honor the Mastery - we celebrate every detail, always striving for perfection - putting pride in everything we do Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness Embrace the Energy - we bring passion and positivity to everything we do Main Duties Your key responsibilities will include: Manage reservations via phone, email, and online booking platforms, ensuring accurate entry of guest information into the reservation system (SevenRooms) Handle large party and special event inquiries, coordinating with management and the events team as needed Communicate special requests, preferences, and dietary restrictions to the relevant teams, ensuring a personalized guest experience Maintain an organized system for tracking reservations, waitlists, and cancellations, ensuring efficient use of available seating Assist in creating guest profiles to enhance service and maintain accurate records of regular and VIP guests Provide detailed information about Zuma's menu, dining options, and special promotions to guests during inquiries Collaborate with the reception and FOH teams to ensure a seamless transition of guest information and preferences What We Look For Our ideal candidate embodies our values and the following: A genuine love for culinary experiences & a passion for Japanese cuisine A natural team player who is at home working in sync with a large team Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Previous experience as a Host or similar role in a high-end restaurant, hotel, or hospitality establishment Experience working with SevenRooms or other reservation systems preferred Ability to work flexible hours, including evenings, weekends, and holidays, as required Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: World-Class training, designed to inspire and educate Global opportunities, experience hospitality around the globe with our five incredible brands Health Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being. Family Meals are shared daily Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition Staff discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. Ready to create some magic? Join us and bring your talent to a team that's elevating contemporary dining on a global stage.
    $24k-32k yearly est. 6d ago
  • Remote Flight Reservationist

    SVH Travel

    Remote job

    Job Title: Remote Flight Reservationist Company Overview: SVH Travel Company is a leading provider of customized travel experiences, specializing in luxury accommodations, personalized itineraries, and exceptional service. With a commitment to excellence and a passion for travel, we cater to discerning travelers seeking unforgettable journeys around the globe. Job Overview: As a Remote Flight Reservationist at SVH Travel Company, you will be responsible for managing flight reservations and ensuring a smooth booking process for our clients. This remote position requires strong communication skills, attention to detail, and a customer-centric approach. Responsibilities: Flight Booking: Assist clients in booking flights by researching and recommending the best options based on their preferences, budget, and travel requirements. Reservation Management: Manage flight reservations accurately and efficiently, including booking tickets, confirming availability, and processing payments. Client Communication: Interact with clients via phone, email, and chat to address inquiries, provide flight options, and assist with booking changes or modifications. Flight Information: Stay informed about flight schedules, routes, and airline policies to provide up-to-date information and guidance to clients. Customer Service: Provide exceptional customer service by resolving issues, handling complaints, and ensuring client satisfaction throughout the reservation process. Sales Support: Promote additional services such as travel insurance, seat upgrades, and airport transfers to enhance the client experience and drive sales revenue. Collaboration: Coordinate with internal teams, including travel advisors and airline partners, to ensure seamless communication and service delivery to clients. Adherence to Regulations: Follow industry regulations, airline policies, and company procedures while processing flight reservations and handling client information. Benefits: Competitive salary with performance-based incentives. Remote work flexibility, allowing for a comfortable and convenient work environment. Opportunities for career growth and advancement within a reputable travel company. Access to exclusive travel discounts and perks. Comprehensive training and support to excel in the role. Health insurance coverage and other benefits package. Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Previous experience in flight reservations, travel agency, or customer service role is advantageous. Excellent communication skills, both verbal and written, with a professional and courteous demeanor. Strong attention to detail and accuracy in data entry and reservation management. Familiarity with flight booking systems, GDS (Global Distribution Systems), and online travel platforms. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Customer-focused mindset with a dedication to providing exceptional service and exceeding client expectations. Flexibility to work non-traditional hours to accommodate client needs across different time zones. Join SVH Travel Company and be part of a dynamic team dedicated to creating unforgettable travel experiences for our clients, all while enjoying the flexibility of remote work.
    $28k-35k yearly est. 60d+ ago
  • Reservation Agent

    Stwhj

    Remote job

    We are a fast-growing company dedicated to creating seamless, customized experiences for our clients. Were looking for a highly organized and creative Itineraries Specialist to design and coordinate unique and memorable journeys for our clients. Key Responsibilities: Design personalized itineraries tailored to each clients needs and preferences. Research destinations, activities, and experiences to create unique recommendations. Manage schedules and bookings for accommodations, transportation, and activities. Provide clients with detailed itineraries and ensure all arrangements are confirmed. Handle adjustments or changes with professionalism and efficiency. What Were Looking For: Excellent organizational and multitasking skills. Strong communication and problem-solving abilities. A passion for creating meaningful and well-planned experiences. Ability to work independently and meet deadlines. Prior experience in planning or coordinating itineraries is a plus (training provided for the right candidate). What We Offer: Flexible remote work opportunities. Comprehensive training and ongoing support. A collaborative and rewarding work environment. Competitive pay and opportunities for growth. Description We are seeking a dedicated and detail-oriented Reservation Agent to join our team in the hospitality industry. This remote position is available to candidates from all educational backgrounds and experience levels. As a Reservation Agent, you will play a key role in ensuring an exceptional booking experience for our guests. You will be responsible for handling reservations, providing information about our services, and maintaining our booking system efficiently. The ideal candidate thrives in a fast-paced environment and possesses excellent customer service skills. Responsibilities Handle incoming reservation requests via phone, email, and online platforms. Provide accurate information regarding hotel services and availability. Update and maintain the booking system with current reservation details. Resolve customer inquiries and issues in a timely manner. Process payment information and confirm reservations with guests. Collaborate with other departments to ensure a seamless guest experience. Track and report on reservation trends and guest feedback. Requirements High school diploma or equivalent (ANY educational background accepted). Proficient in computer applications and booking systems. Strong verbal and written communication skills. Excellent customer service and interpersonal skills. Ability to work independently and as part of a team. Previous experience in hospitality or customer service is a plus, but not required.
    $27k-34k yearly est. 60d+ ago
  • Online Travel Reservationist - Remote

    Destination Knot

    Remote job

    Job Title: Online Travel Reservationist - Remote About Destination Knot:Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey. Position Overview: We are looking for a dependable and detail-oriented Online Reservationist to join our remote team. In this role, you will support clients by researching availability, managing travel bookings, and ensuring accuracy in all reservation details. This is an excellent opportunity for individuals who enjoy working behind the scenes to bring dream vacations to life. Key Responsibilities:Process client reservations for hotels, resorts, cruises, and vacation packages using online booking systems Review and confirm booking details, ensuring accuracy with travel dates, destinations, and preferences Communicate with clients and vendors regarding updates, changes, or special requests Maintain accurate records of bookings and client communications Stay informed on supplier promotions, destination policies, and system updates Collaborate with other team members and travel advisors to ensure a smooth booking experience Provide high-level service and professionalism in all client interactions Qualifications:Previous experience in reservations, travel coordination, or customer service preferred Strong written and verbal communication skills Highly organized and able to manage multiple tasks independently Comfortable working in a virtual environment using digital tools and platforms Must be 18 years or older with access to a computer and reliable internetA passion for organization, accuracy, and helping others experience seamless travel What We Offer:100% remote work flexibility Training and development within the travel and hospitality industry Access to booking tools and supplier platforms Performance-based incentives and travel perksA collaborative and supportive team culture Work Environment: This is a remote position with flexible scheduling, ideal for individuals who thrive in a structured, task-oriented role and enjoy contributing to a client-focused travel planning team.
    $22k-29k yearly est. Auto-Apply 15d ago
  • Reservations Agent

    Esquad

    Remote job

    eSQUAD Staffing allows you to work from home without a webcam. You get the opportunity to work for major companies such as amusement parks, timeshares, roadside assistance, cruise lines and more. The pay can range from $9-13+ an hour. Visit eSQUAD .NET to apply. Responsibilities • Answer inbound calls • Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion • Provide excellent quality customer service to resolve matter to customer satisfaction, within client guidelines Skills & Abilities • Good knowledge of business English, spelling and punctuation • Must be able to communicate clearly and effectively • Must be able to provide quality customer service • Ability to project and convey a positive, concerned and professional image to customers • Must be able to conduct data search efficiently and effectively while working within specific time constraints • Ability to maintain a well-organized work area * BONUS PLAN* PICK THE RIGHT SCHEDULE FOR YOU *
    $9-13 hourly 60d+ ago

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