IAA is seeking a Customer Asset (Inventory) Specialist to join our team in office in Clinton, ME!
The Inventory Specialist addresses all customer inquiries under the direction of the Office Supervisor, including all clerical duties needed in the office, and maintain clear proactive processes during the life cycle of a Financial, Fleet, or Rental Sourced vehicle. Role will focus on cycle time reduction and effective internal communication of next step items needed to process a vehicle for sale.
This role is a Hybrid role requiring up to 3 days in office out our facility in Clinton, ME upon the completion of in office training.
Responsibilities
Provide a variety of customer support services through email, mail, telephone, and direct personal contact.
Responsible for review of asset situation and recommend next steps
Accountable for informing & and monitoring the customers SLA Terms & Conditions to operations
mediate complex logistics issues, requiring the ability to communicate clearly and directly
Coordinate with other departments to ensure customer satisfaction.
Process orders and assignments.
Enter data into computer systems.
Reference pricing and delivery information.
Perform computer processing assignments
Respond to customer questions, complaints, and requests.
Set up new records and maintain existing records.
Process all necessary title paperwork in preparation for auction day
Other duties as assigned to meet business needs.
Qualifications
Ability to analyze statistical and performance data, develop management summary reports, and proactively develop action plans.
Extremely detail-oriented, organized, methodical, quality-conscious, and customer-centric, with a reputation for superb follow-through.
Ability to learn quickly and work in a fast-paced environment.
Excellent oral and written communication skills.
Ability to listen & empathize with the customer, working with them to try to resolve any issues.
Ability to work independently and within a team environment.
Ability to work within project timelines, establish priorities, and meet milestones and deliverables.
Must be innovative, results/detail-oriented, and a team player.
Demonstrates a high level of integrity and ethics; makes sound decisions in a dynamic and fast-paced business environment.
Education and Preferred Skills:
High School diploma or equivalent experience required.
1-2 years of customer service or related experience preferred.
Experience with Microsoft Office, strong Excel skills required.
Experience with Five9 and Salesforce is a plus.
$30k-39k yearly est. 5d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Specialist
Crown Solutions 4.0
Customer assistant job in Belfast, ME
Contract Opportunity - Belfast, Maine
About the Role
Crown Solutions is offering an exciting contract opportunity for motivated recent graduates. This role is designed for individuals eager to gain professional experience in a dynamic environment.
Contract Details
Duration: 6 months (extendible up to 1 year)
Start Date: Immediate
Location: Belfast, Maine
Must be a U.S. citizen
Eligibility
Any Graduate
Knowledge of U.S. Healthcare is a plus, but not mandatory
Responsibilities
Assist in daily operations and project tasks
Collaborate with team members to meet project goals
Conduct research, prepare documentation, and support client communications
Participate in training and skill development sessions
Qualifications
Strong communication and organizational skills
Ability to adapt quickly and work in a fast-paced setting
Eagerness to learn and contribute to team success
Basic proficiency in Microsoft Office Suite
Benefits
Competitive contract compensation
Opportunity to gain valuable industry experience
Potential for contract extension up to 1 year
Professional development and mentorship opportunities
How to Apply
Interested candidates should submit:
Resume
Cover letter highlighting academic achievements and career goals
Send applications to: ***************************
$31k-39k yearly est. 4d ago
Senior Customer Care Pre-Sale Specialist
Rbglobal
Customer assistant job in Clinton, ME
The Sr. Customer Care Specialist is a SME for the Core team. As a SME, you will be responsible for being the first escalation point when an agent has a complex situation that requires a more advanced level of troubleshooting. You are expected to resolve ALL issues quickly, effectively and with the utmost of importance and respect. You serve as a role model to the Specialists with regards to work ethic, attendance, and knowledge. As a Sr. Customer Care Specialist, you will step in and make decisions when your supervisor is not available or on vacation.
3+ years working in Customer Service
Flexible schedule
Ability to work evenings, weekends and stat holidays as required
Must be fluent in English, both written and verbal.
Spanish and French an asset
Professional office work environment
This is an on-site position that can be based in Clinton, ME or Monrovia, CA.
Apply and share on the job experience regarding business processes for all brands. Take Escalations
Assist your supervisor or manager in projects as they come up
Serve as a peer role model in reference to attendance, knowledge, and problem solving
Answer all inbound calls, emails, and chats for all brands when not dealing with escalations
Assist QA, as required in UAT and report any issues found and the impact
Ability to determine if issues are a network outage or a one-off situation and react appropriately.
Grant courtesy waivers based on a review of a customer's account.
Teach core agents how to resolve escalated issues.
Be a leader during an outage. Direct and assist staff to be efficient and helpful. Open Service Now tickets and track in log file.
Assist team members with complex issues that may require escalation outside the department.
Attend demos and wire frame meetings, as required, to provide feedback on potential issues.
Ability to fix complex account issues to ensure the customer can log into their account and bid.
Perform other duties as assigned.
$32k-41k yearly est. Auto-Apply 6d ago
Customer Representative Specialist / Bureau of Motor Vehicles
Department of Health and Human Services 3.7
Customer assistant job in Portland, ME
If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.
Department: Secretary of State - BMV
Location: Portland, Maine
Schedule: Monday - Friday
Job Class & Grade: 6604 - 16
Salary: $18.76 - $27.03
Closing Date: January 29, 2026
This position starts at step 3 $20.75
Join Our Team at the Department of the Secretary of State
At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer excellent benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens.
Are you ready to make a difference?
We are looking for dedicated and collaborative individuals who thrive in a fast-paced, customer-focused environment. If you are passionate about delivering outstanding public service, contributing to a high-performing team, and supporting the people of Maine every day, we want you on our team.
About the Position:
The Customer Representative Specialist at the Bureau of Motor Vehicles (BMV) plays a vital front-line role in delivering direct, in-person service to the public. This is a high-volume, customer-facing position where professionalism, patience, and attention to detail are essential. This is a designated Rover position and requires the incumbent to possess and maintain a valid driver's license. Travel to other branch locations may be required on business needs. Milage reimbursement is provided in accordance with State Policy.
You will be responsible for processing a wide range of transactions such as driver's licenses, state ID cards, vehicle registrations, titles, and related services. This includes interacting with customers at the counter, over the phone answering questions, and resolve issues.
Exceptional customer service is not only expected, but also essential in this role. You are often the first point of contact for the public, and how you communicate and resolve concerns directly impacts the experience of thousands of Maine residents each year.
What We're Looking For:
Customer Service Excellence: Demonstrated ability to provide courteous, accurate, and efficient service in a fast-paced setting with a diverse public.
High Volume Readiness: Comfortable handling large numbers of customer interactions per day while maintaining composure and professionalism.
Team Collaboration: Work effectively within a team, supporting shared goals and contributing to a respectful, productive workplace.
Adaptability: Adjust quickly to new procedures, policies, and technologies as agency needs evolve.
Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities. Confidently make informed decisions and stay solution-focused while managing multiple priorities without sacrificing accuracy or customer satisfaction.
Clear Communication: Strong verbal and written communication skills to explain complex rules and processes in a way that is easy for the public to understand.
Problem-Solving: Identify and resolve issues efficiently while maintaining a calm and helpful demeanor.
Professionalism: Consistently represent the Department with respect, integrity, and accountability.
Key Competencies We Value:
Emotional Intelligence: Empathetic, self-aware, and able to manage high-stress interactions with tact.
Conflict Resolution: Handle difficult or emotional customer situations with patience and effectiveness.
Time Management: Prioritize tasks and complete assignments accurately and on time.
Commitment to Excellence: Dedication to high-quality work, accuracy, and upholding public trust.
Continuous Improvement: A mindset focused on improving processes, learning new skills, and supporting team development.
In This Role You Will:
Deliver exceptional customer service in person and by phone while assistingcustomers with motor vehicle services.
Accurately review and verify documentation for issuing driver's licenses, IDs, and vehicle registrations as well as other BMV services.
Respond to customer inquiries regarding licensing laws, registration requirements, and BMV services.
Accurately collect fees and process transactions.
Assist with requests for address changes, driving records, and processing disability placard applications.
Contribute to a team that handles thousands of customer interactions monthly, ensuring each is handled with courtesy and care.
Minimum Qualifications:
Training, education, and/or experience in office and administrative support work that demonstrates:
Proficiency in applying a solid knowledge of the principles and practices of quality customer service to perform complex work in assisting the public with applications, fees, examinations, or social services that have an eligibility or compliance component.
The ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures
The ability to deal effectively with customers and maintain composure in stressful customer-service situations.
Applicants must be authorized to work in the United States. Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire.
Why Join Our Team?
We believe in supporting our workforce's health and well-being with a valuable total compensation package, including:
• Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value).
• Retirement Plan: The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
Contact information:
Questions about this position should be directed to Terri Kanaris Talent Acquisitions Specialist, via email ***********************
Application Instructions:
To apply, click “Apply for this opening” and upload your cover letter, resume, and any relevant transcripts or certifications. Your resume must include month/year for each position and list related duties and responsibilities. Please note if any experience was part-time.
Need a paper application? Download one [HERE] or call ************.
Submit paper applications, cover letter, and resume before the closing date to:
Office of Human Resources
Secretary of State, Office of Human Resources
101 Hospital Street
Augusta, ME 04330
Fax: ************
We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all background
.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
$18.8-27 hourly Auto-Apply 7d ago
Customer Representative Specialist / Motor Vehicle Branch
Secretary of State 4.1
Customer assistant job in Lewiston, ME
If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.
Department: Secretary of State / Bureau of Motor Vehicle
Location: Lewiston
Schedule: Monday - Friday
Job Class & Grade: 6604 - 16
Salary: $18.76 - $27.03
Closing Date: January 21, 2026
This position starts at step 3 $20.75
Join Our Team at the Department of the Secretary of State
At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer excellent benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens.
Are you ready to make a difference?
We are looking for dedicated and collaborative individuals who thrive in a fast-paced, customer-focused environment. If you are passionate about delivering outstanding public service, contributing to a high-performing team, and supporting the people of Maine every day, we want you on our team.
About the Position:
The Customer Representative Specialist at the Bureau of Motor Vehicles (BMV) plays a vital front-line role in delivering direct, in-person service to the public. This is a high-volume, customer-facing position where professionalism, patience, and attention to detail are essential.
You will be responsible for processing a wide range of transactions such as driver's licenses, state ID cards, vehicle registrations, titles, and related services. This includes interacting with customers at the counter, over the phone answering questions, and resolve issues.
Exceptional customer service is not only expected, but also essential in this role. You are often the first point of contact for the public, and how you communicate and resolve concerns directly impacts the experience of thousands of Maine residents each year.
What We're Looking For
Customer Service Excellence: Demonstrated ability to provide courteous, accurate, and efficient service in a fast-paced setting with a diverse public.
High Volume Readiness: Comfortable handling large numbers of customer interactions per day while maintaining composure and professionalism.
Team Collaboration: Work effectively within a team, supporting shared goals and contributing to a respectful, productive workplace.
Adaptability: Adjust quickly to new procedures, policies, and technologies as agency needs evolve.
Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities. Confidently make informed decisions and stay solution-focused while managing multiple priorities without sacrificing accuracy or customer satisfaction.
Clear Communication: Strong verbal and written communication skills to explain complex rules and processes in a way that is easy for the public to understand.
Problem-Solving: Identify and resolve issues efficiently while maintaining a calm and helpful demeanor.
Professionalism: Consistently represent the Department with respect, integrity, and accountability.
Key Competencies We Value
Emotional Intelligence: Empathetic, self-aware, and able to manage high-stress interactions with tact.
Conflict Resolution: Handle difficult or emotional customer situations with patience and effectiveness.
Time Management: Prioritize tasks and complete assignments accurately and on time.
Commitment to Excellence: Dedication to high-quality work, accuracy, and upholding public trust.
Continuous Improvement: A mindset focused on improving processes, learning new skills, and supporting team development.
In This Role You Will
Deliver exceptional customer service in person and by phone while assistingcustomers with motor vehicle services.
Accurately review and verify documentation for issuing driver's licenses, IDs, and vehicle registrations as well as other BMV services.
Respond to customer inquiries regarding licensing laws, registration requirements, and BMV services.
Accurately collect fees and process transactions.
Assist with requests for address changes, driving records, and processing disability placard applications.
Contribute to a team that handles thousands of customer interactions monthly, ensuring each is handled with courtesy and care.
Minimum Qualifications:
Training, education, and/or experience in office and administrative support work that demonstrates:
Proficiency in applying a solid knowledge of the principles and practices of quality customer service to perform complex work in assisting the public with applications, fees, examinations, or social services that have an eligibility or compliance component.
The ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures
The ability to deal effectively with customers and maintain composure in stressful customer-service situations.
Applicants must be authorized to work in the United States. Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire.
Why Join Our Team?
We believe in supporting our workforce's health and well-being with a valuable total compensation package, including:
• Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value).
• Retirement Plan: The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
Contact information:
Questions about this position should be directed to Terri Kanaris Talent Acquisitions Specialist, via email ***********************
Application Instructions:
To apply, click “Apply for this opening” and upload your cover letter, resume, and any relevant transcripts or certifications. Your resume must include month/year for each position and list related duties and responsibilities. Please note if any experience was part-time.
Need a paper application? Download one [HERE] or call ************.
Submit paper applications, cover letter, and resume before the closing date to:
Office of Human Resources
Secretary of State, Office of Human Resources
101 Hospital Street
Augusta, ME 04330
Fax: ************
We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all background
.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
$18.8-27 hourly Auto-Apply 12d ago
Customer Service / Full time / Part time
Carshay, LLC
Customer assistant job in Saco, ME
Job DescriptionAre you tired of sending resumes and no one getting back to you? Not here! We have a speedy hiring process from the first phone call to your official start date! You may not have considered professional window cleaning for a living but were here to tell you, if you like to work outside, have a flexible schedule, and have a little hand/eye coordination, we can make a professional window cleaner out of you!
Typical Schedule: Mon-Fri, 7:30am 3:30pm
Pay: $20.00-$25.00+ per hour
Be part of a culture where youll be quick to develop a new trade, great relationships among your peers and meaningful skills that can help you achieve personal and professional goals. Our average employee has been with us for over five years.
Benefits/Perks:
Paid training, no experience necessary
No nights
Flexible hours
Full- or part-time available year-round
Tips and additional commission opportunities
Inside and outside work
Equipment and uniforms furnished
No High Rise or Skyscraper work
$20-25 hourly 16d ago
Care Coordinator
Community Concepts 3.6
Customer assistant job in South Paris, ME
Job Description
Are you interested in supporting clients through collaboration, advocacy, and compassion?
We are hiring a Care Coordinator in our South Paris location. This position provides a full range of care coordination services and health promotion for clients enrolled in the Behavioral Health Home (BHH), travels to meet with clients/families/teams regularly, and is full-time 40 hours per week.
** $1000.00 Sign-on Bonus **
Essential Duties:
Creates and manages plans of care, coordinating services, and supports and encourages clients to participate in working toward goals from plans of care
Works positively and proactively with a team of professionals to contribute to a team-based approach to care through promotion of access to care, client/family directed care planning, addressing behavioral-physical health integration, and provides connections to community resources and social support services
Communicates with clients, families, and collaborators in a clear, honest, and supportive manner that overall enhances the clients experience with their care services
Ensures that documentation is accurate, timely, and meets regulations
Benefits:
Comprehensive benefits package including health, dental, vision, life, short and long-term disability
Paid Time Off
Paid holidays
Retirement plan with agency contribution
Mileage Reimbursement
Desired Qualifications:
Associate's Degree in Human Services or related field required
Bachelor's Degree in Human Services or related field preferred
Holds a valid MHRT-C
Other Requirements: Pre-employment background checks: Maine Background Check Center (SBI, Direct Care Worker Registry, Maine and National Sex Offender Registry, fraud, and federal debarment), DHHS- Child and Adult Protective, and DMV must be completed upon offer of hire and as a condition of continued employment; valid driver's license and travel within the service area is required.
Community Concepts, Inc. is an Equal Opportunity Employer and Provider, committed to fair employment practices in full compliance with applicable laws. Qualified applicants shall receive consideration for employment without regard to religion, national origin, age, disability, ancestry, physical or mental condition, or any other legally protected characteristic. Please request any necessary accommodations to participate in the application process.
$31k-36k yearly est. 17d ago
Customer Service at Depot Square Hardware And Variety
Depot Square Hardware and Variety
Customer assistant job in Mechanic Falls, ME
Job Description
Depot Square Hardware And Variety in Mechanic Falls, ME is looking for one customer service to join our 7 person strong team. We are located on 9 Depot Square. Our ideal candidate is self-driven, punctual, and reliable.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
AssistCustomers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to hearing from you.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
$33k-43k yearly est. 7d ago
Customer Service Advisor - Portland
Scrub-A-Dub Auto Wash Centers
Customer assistant job in Portland, ME
Full-time, Part-time Description
Are you a people person? Do you love cars?
New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us.
Responsibilities and Duties:
Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions.
Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash.
Requirements
Qualifications and Skills:
The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
Good verbal & written communication skills preferred
Basic computer skills to enter customer information as needed into our database
Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
Grit - you'll be working outside in the cold and the heat
Benefits:
Employees average $17-20 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:
Average wage of $17-20 per hour, with wages and performance based bonus included
Health Insurance option for full time employees
401K Retirement plan with 3% employer match
Free carwashes for your personal vehicle
Growth potential at a fast growing company
$17-20 hourly 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer assistant job in Portland, ME
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$23k-27k yearly est. 2d ago
Automotive Customer Service Advisor
Berlin City Auto Group 4.3
Customer assistant job in Portland, ME
Are you an experienced Service Advisor ready for your next opportunity with a trusted brand that offers career growth, competitive pay, and a positive team culture? Berlin City Lexus seeks a customer-focused, results-driven Automotive Service Advisor to join our passionate service team in Portland, Maine!
What We Offer:
Competitive pay with training and mentorship- Income opportunity ranges from $80,000 to $120,000 annually
Career growth opportunities and performance rewards
Flexible schedule and paid time off that starts accruing upon employment
Full benefits: medical, dental, vision, life & disability insurance
401(k) with company contribution
Up to $75/month fitness reimbursement towards gym membership, fitness classes & more
Employee discounts
Supportive, fun team environment
What You'll Do
Provide top-notch customer experience and ensure timely service delivery and a high customer service rating
Greet and assist service customers in person, by phone, via email, and text
Write repair orders and maintain accurate records utilizing dealership software
Follow up and clearly communicate about repairs, estimates, and recommended vehicle maintenance
Verify warranty or service contract coverage
What We're Looking For:
2+ years of experience as an Automotive Service Advisor (preferably working with a high-line manufacturer)
Passionate about taking care of the customer with strong customer service, follow-up, and communication skills
Ability to explain the recommended vehicle service needs to the customer in simple, clear terms
A team-oriented, respectful approach with coworkers, customers, and vendors
Goal-driven and committed to following the processes required to maintain a positive guest experience
Focused on learning and ongoing professional development, and product knowledge
A team-oriented, respectful approach with coworkers, customers, and vendors
Requirements:
Minimum of 2+ years of experience as an Automotive Service Advisor
At least 18 years old
Valid driver's license with a favorable motor vehicle driving record
Must be able to pass a pre-employment criminal background check
Authorized to work in the U.S.
Who We Are:
Berlin City Auto Group operates dealerships in Maine, New Hampshire, and Vermont. We're committed to a culture of humility, integrity, and passion, and our “Easy” philosophy means doing business in a way that puts people first. We want to hear from you if you want to grow your career in a welcoming, inclusive, and high-energy environment!
Learn more and apply today: ******************************
EEOC
Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
ADA
Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.
191 Riverside Street, Portland, ME 04103
$24k-27k yearly est. Auto-Apply 12d ago
Customer Experience Representative
Gonetspeed
Customer assistant job in New Gloucester, ME
Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.
And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.
As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations.
REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers.
You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.
GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.
Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
$30k-47k yearly est. Auto-Apply 49d ago
Customer Service Clerk/Cashier
Gibbs Oil Company
Customer assistant job in Topsham, ME
Job Description
Gibbs Oil Company LP is seeking friendly and motivated individuals for the role of Cashier and Customer Service Associate at our stations.
In this dynamic role, you will be responsible for delivering excellent customer service while efficiently handling transactions and maintaining a clean, organized store environment. You will be the face of our company, ensuring that every customer has a positive experience.
If you are reliable, organized, and love interacting with people, this is a great opportunity to join our team and become a vital part of our operations!
Requirements
Responsibilities Include:
Providing outstanding customer service by greeting and assistingcustomers at the register.
Accurately processing cash transactions and maintaining accountability at the cash register.
Restocking shelves, ensuring product availability, and maintaining a clean store environment.
Performing cleaning duties both inside and outside the store.
Effectively communicating with customers to answer questions and provide information about products.
Maintaining awareness of promotions, product knowledge, and stock levels.
Completing required paperwork at the end of your shift.
Key Requirements:
Must be at least 21 years old.
Ability to stand for extended periods of time and lift up to 25 lbs.
Excellent communication and interpersonal skills.
Ability to work flexible hours, including evenings, weekends, and holidays.
Prior customer service or retail experience is a plus.
If you're ready to join a fantastic team and make a difference in our customers' experiences, please visit our station to apply in person or submit your resume!
Benefits
Heath Insurance, Dental Insurance, 401k, Sick time and Vacation time. ***A full-time rule and waiting period may apply***
$33k-43k yearly est. 3d ago
CPC Processor Customer Support (Temporary)
Datavant
Customer assistant job in Augusta, ME
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
+ This is a Remote role (Temporary)- Full-Time: Monday - Friday, 8:00 am - 4:30 pm EST - Comfortable working in a high-volume production environment.- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status - Documenting information in multiple platforms using two computer monitors. - Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and Tuition Assistance
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$29k-34k yearly est. 6d ago
Test Content Services Specialist
Psi Services 4.5
Customer assistant job in Augusta, ME
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 12d ago
Customer Relationship Specialist
Dead River Company 4.8
Customer assistant job in South Portland, ME
“Turn Great Service Into Great Earnings" - Competitive Hourly Pay Plus Commission!”
Company: Dead River Company Job Type: Full-Time/onsite
About the Role:
We're looking for a Customer Relationship Specialist to join our team! In this role, you'll connect with current and prospective customers by phone to build strong relationships, provide outstanding service, and recommend solutions that meet their needs. You'll play a key part in retaining customers, supporting account transitions, and promoting programs that make life easier for our customers.
The Customer Relationship Specialist is responsible for building and maintaining strong customer relationships through both inbound and outbound calls with current and prospective customers. The primary objectives of this role are to strengthen existing customer relationships, retain accounts, and acquire new business using effective telephone sales techniques. The Specialist ensures customer satisfaction by accurately and promptly completing clerical and computer-related tasks, while consistently delivering exceptional service aligned with Dead River Company's Customer Guarantees and Performance Pledges.
What You'll Do:
Make outbound and receive inbound calls to promote Dead River Company's products and services.
Listen actively, ask questions, and recommend solutions to meet customer needs.
Document interactions clearly in our system.
Manage customer moves by coordinating with both departing and new customers.
Cross-sell services and encourage enrollment in programs like EasyCAP and EasyComfort.
Handle account setup, payment processing, and other clerical tasks.
What We're Looking For:
2+ years of experience in telephone sales (call center experience a plus).
Strong communication and active listening skills.
Proven ability to cross-sell products and services.
Detail-oriented, organized, and motivated to achieve results.
Flexible schedule (some evenings, weekends, or overtime may be required).
High school diploma or equivalent.
Why Join Us?
Be part of a customer-focused, supportive team.
Opportunity to grow and learn in a dynamic industry.
Competitive compensation and benefits.
At Dead River Company, we're committed to supporting our employees and providing opportunities for growth in a respectful, team-oriented environment. Join us in serving our customers and communities with integrity, dependability, and excellence.
$27k-33k yearly est. 60d+ ago
Customer Service Executive (Part-time)
IWG PLC
Customer assistant job in Stockholm, ME
Part-Time Customer Service Executive (20+ hours per week, Monday to Friday or selected days) We are recruiting for part-time Customer Service Executives across our network of business centres in the UK. This is an excellent opportunity for students, people returning to work, or those seeking a second job!
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:
* Give our customers and their guests a warm and friendly welcome, every day.
* Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
* Above all, help your customers and colleagues have a great day at work.
What we can do for you
You are reading the right advert if you are looking for:
* A fun, challenging and rewarding career.
* Great induction training and excellent ongoing learning and development.
* Fantastic promotion prospects.
* Generous, achievable incentives and sociable hours.
About you
What really matters is that you've got the right mindset. We'll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
* Great communication skills and a love of interacting with people.
* A positive, outgoing and can-do attitude.
* The ability to take direction, learn new skills and apply them with confidence.
* The motivation to be your best every day - and the determination to be even better tomorrow.
About IWG
With almost 4,000 tech-enabled, sustainable and inspiring locations across the world, we're already seven times the scale of our nearest competitor - and we're continuing to grow.
With 80% of the Fortune 500 already among our customers and plans to expand to 30,000+ centres over the next decade, we are uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral.
So don't hesitate. Apply today - and let's work together to help millions of people have a great day at work.
$26k-36k yearly est. 9d ago
Customer Support Representative
Mentimeter
Customer assistant job in Stockholm, ME
Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments.
We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you'll be a big part of the ambition to help over 1 billion people listen, learn and work better together.
We're looking for a driven and curious Customer Support Representative to join our Support team in our Stockholm office. You'll become part of a humble, fast-moving, and collaborative team that helps our users shine when hosting interactive presentations. From the very beginning, high-quality, scalable support has been a key contributor to Mentimeter's success and you'll play an important role in carrying that forward.
As a Customer Support Representative, your primary responsibility is to support our users via chat and email, helping them succeed with Mentimeter and delivering an exceptional experience in every interaction. Beyond great support, this role also has a strong commercial dimension. You'll learn to identify opportunities in incoming support conversations, capture sales potential, and hand over leads to our Sales team and by doing so directly contributing to Mentimeter's continued growth.
We believe that the right person with ambition and a growth mindset can truly leverage their time at Mentimeter. We're a fast-growing company, and we want our people to grow with us. This role is a great opportunity for someone who is motivated by impact, enjoys collaborating across teams, and is interested in building a long-term career in sales. Starting your journey at Mentimeter as a Customer Support Representative is a natural stepping stone toward roles such as Sales Development Representative and beyond.
Responsibilities for the role
* Support users from all over the world via chat and email, helping them succeed with Mentimeter
* Learn to spot and explore sales opportunities in incoming support conversations, and collaborate with our Sales team by handing over potential leads
* Build a strong understanding of our users and their needs, and share insights and feedback with Product, Sales, and Marketing
* Support the Stockholm team with administrative tasks such as payments and invoicing
* Take part in team initiatives and projects that help improve how we work and grow our Support function
Resources we have to support you
* A collaborative global Support team working across our offices in Stockholm, Toronto, and Sydney
* Best-in-class support tools and scalable solutions, including resolution bots, saved replies, and a comprehensive Help Center
* A structured onboarding program and hands-on training, designed to help you feel confident, capable, and supported from day one
* A beautiful office with everything you need to do your best work
* A large and engaged community of over 200 million users, presenters, and customers who genuinely love Mentimeter (reflected in an NPS consistently above 70)
* Clear Mentimeter principles and ways of working that guide how we collaborate, take ownership, and continuously improve together
What we're looking for
* At least 1 year of experience in a customer-facing role
* Excellent written and verbal communication skills in English, with the ability to explain ideas clearly and engage in meaningful conversations with customers
* A solid technical understanding of websites and digital products, enabling you to troubleshoot effectively with customers
* A genuine passion for customer service, paired with ambition and motivation to create revenue-generating impact
* An entrepreneurial mindset, as you will contribute to building Mentimeter together with your colleagues
It's a bonus if you have:
* Previous exposure to sales or commercial roles, and/or experience working in a B2B environment
You don't need to tick every box to apply. We value mindset, motivation, and willingness to learn just as much as experience.
Not required:
* You don't have to know Swedish (we are an English-first organization, daily work is carried out in English and the Mentimeter team currently boasts over 45 different nationalities!)
Please note that this position is located onsite at our office in Stockholm, with the starting date being flexible yet ideally as soon as possible.
What Mentimeter can offer
At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It's not all about work though, we also offer a very healthy view on work-life balance.
All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page
AI and Hiring at Mentimeter
At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people.
* AI does not screen or decide on candidates.
* There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person.
* Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking.
AI strengthens our work, but it does not define it. At Mentimeter, we're not building an AI-driven hiring process - we're building a people-first culture, where technology helps us listen, learn, and grow together.
Culture at Mentimeter
At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.
Learn more about our culture by visiting our Culture page.
Review our Privacy Policy for more information.
$37k-43k yearly est. Auto-Apply 5d ago
Automotive Customer Service Advisor
Berlin City Auto Group 4.3
Customer assistant job in Portland, ME
Job DescriptionAre you an experienced Service Advisor ready for your next opportunity with a trusted brand that offers career growth, competitive pay, and a positive team culture? Berlin City Lexus seeks a customer-focused, results-driven Automotive Service Advisor to join our passionate service team in Portland, Maine!
What We Offer:
Competitive pay with training and mentorship- Income opportunity ranges from $80,000 to $120,000 annually
Career growth opportunities and performance rewards
Flexible schedule and paid time off that starts accruing upon employment
Full benefits: medical, dental, vision, life & disability insurance
401(k) with company contribution
Up to $75/month fitness reimbursement towards gym membership, fitness classes & more
Employee discounts
Supportive, fun team environment
What You'll Do
Provide top-notch customer experience and ensure timely service delivery and a high customer service rating
Greet and assist service customers in person, by phone, via email, and text
Write repair orders and maintain accurate records utilizing dealership software
Follow up and clearly communicate about repairs, estimates, and recommended vehicle maintenance
Verify warranty or service contract coverage
What We're Looking For:
2+ years of experience as an Automotive Service Advisor (preferably working with a high-line manufacturer)
Passionate about taking care of the customer with strong customer service, follow-up, and communication skills
Ability to explain the recommended vehicle service needs to the customer in simple, clear terms
A team-oriented, respectful approach with coworkers, customers, and vendors
Goal-driven and committed to following the processes required to maintain a positive guest experience
Focused on learning and ongoing professional development, and product knowledge
A team-oriented, respectful approach with coworkers, customers, and vendors
Requirements:
Minimum of 2+ years of experience as an Automotive Service Advisor
At least 18 years old
Valid driver's license with a favorable motor vehicle driving record
Must be able to pass a pre-employment criminal background check
Authorized to work in the U.S.
Who We Are:
Berlin City Auto Group operates dealerships in Maine, New Hampshire, and Vermont. We're committed to a culture of humility, integrity, and passion, and our "Easy" philosophy means doing business in a way that puts people first. We want to hear from you if you want to grow your career in a welcoming, inclusive, and high-energy environment!
Learn more and apply today: ******************************
EEOC
Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
ADA
Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.
191 Riverside Street, Portland, ME 04103
$24k-27k yearly est. 13d ago
Customer Service Advisor - Biddeford
Scrub-A-Dub Auto Wash Centers
Customer assistant job in Biddeford, ME
Are you a people person? Do you love cars?
New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us.
Responsibilities and Duties:
Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions.
Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash.
Requirements
Qualifications and Skills:
The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
Good verbal & written communication skills preferred
Basic computer skills to enter customer information as needed into our database
Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
Grit - you'll be working outside in the cold and the heat
Benefits:
Employees average $16-18 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:
Average wage of $16-18 per hour, with wages and performance based bonus included
Health Insurance option for full time employees
401K Retirement plan with 3% employer match
Free carwashes for your personal vehicle
Growth potential at a fast growing company