Customer assistant jobs in Massachusetts

Are you looking for a meaningful career opportunity with an organization that values your goals, efforts, and dedication? We'd love for you to join our team at The Hope Group! The Hope Group, a SunSource company, offers access to a wide variety of career opportunities and strives to recognize and reward our associates for their hard work and commitment. If you have a desire to learn in a dynamic team environment that champions personal growth and development, we want to hear from you! We are currently seeking a Sr. Customer Service Representative in Northborough, MA. The Sr. Customer Service Representative performs a variety of customer servicing, order editing, pricing, writing, data entry, and other similar duties pertaining to Hope Group products. This position requires extensive specialized knowledge of product application characteristics. What You'll Do: Receive and review inquiries and orders to ensure correct identification of parts or units required Price products following established practices from available records or in conjunction with supervisor and refer to factory for identification of products or units provided by the factory Specialize in one or more product areas and assist customers with product selection Enter orders or inquiries into computer terminal including all pertinent data, obtain negotiated pricing, delivery, or other details from available sources and finalize order with customer, and maintain computer pricing as needed Collaborate with supervisor on complex or major order situations to prepare pricing/quotations and check, edit, write, and process customer orders against quotations Receive and investigate customer inquiries and complaints regarding deliveries, price, credit, or other matters, and supply information, initiate action, and resolve within established practices (refer policy matters to supervisor) Source non-stock items with suppliers based on negotiated price/delivery, initiate purchase of required items, maintain collection of current vendor catalogs, and connect with vendors to acquire technical information Assist in training inside account managers on job performance involving new or unusual situations Why You'll Love Working for Us: Medical, dental, vision, and life insurance Short & long term disability 401(k) with company match PTO and paid holidays Tuition Reimbursement Employee Assistance Plan What We Need from You: 2 years of experience in customer service within a manufacturing/distribution environment or 3 years of auto parts sales experience Microsoft Office Suite intermediate skills 2-year fluid power associates degree and certification desired, but not required Fluid power experience is a plus Organized and able to coordinate with functional groups Strong communication skills We are an Equal Employment Opportunity Employer M/F/V/D All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. WE PARTICIPATE IN E-VERIFY PROGRAM ********************

Customer Service temporary to hire located on North Shore. Taking orders via phone, fax and emails. Entering orders into manufacturing database. Experience with quoting and expediting orders in a fast paced environment. Proficient in RFQs, RFPs, and contract reviews. Coordinate with internal departments (engineering, production, logistics) ensure timely fulfillment of orders. Strong communication skills. Experience with Microsoft office Suite and ERP systems. 2 to 5 years customer service experience. Manufacturing environment a plus.

We are seeking a customer-focused professional to manage incoming customer complaints via email, ensuring timely, professional, and effective resolution. The role involves triaging issues, escalating urgent matters, and collaborating with cross-functional teams in a fast-paced, small-team environment. Key Responsibilities: First-level triage of customer complaints and QRS email queue; identify duplicates, assign issues, and escalate urgent quality or regulatory matters. Communicate professionally with customers and internal teams (Quality, Regulatory, Sales, Business Operations, Scientific Support). Collaborate on projects and continuous improvement initiatives to enhance customer satisfaction. Prioritize daily tasks and ensure adherence to QRS guidelines and procedures. Track and report on key metrics as needed. Required Skills & Experience: 2-4 years of customer-facing experience (restaurant or similar environment preferred). Strong email communication skills; courteous, professional, and articulate. Ability to handle time-sensitive requests, prioritize, and escalate appropriately. Proficient in Microsoft Office; quick learner for new systems. Experience in manufacturing, medical device, or quality/regulatory environments is a plus. Desired Skills: Experience with reporting and metrics. Familiarity with ETQ, SharePoint, Salesforce, or PeopleSoft. Multi-lingual skills. Interest in innovation, automation, and process improvement. Soft Skills: Positive attitude, professional composure under pressure. Strong teamwork and collaboration skills. Good judgment, discretion, and customer empathy. Ability to communicate effectively across regions and departments. Education: High School Diploma/GED required; Associate's Degree preferred. Performance Metrics: Timely handling of inquiries according to QRS guidelines. Positive interactions with customers and internal teams. Correctly escalate issues per procedures.

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are alsoexpected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service,while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access maybe supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #1108 located at: 346 Stockbridge Road, Great Barrington, MA 01230 and may be expected to work at stores within a 30 mile radius. This position is eligible for health benefits, such as prescription savings and virtual physician visits, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including vacation, holidays, and military leave, among other benefits. For more information about our benefits, visit At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish

As the Customer Service Representative, you will manage daily client deliverables for one or more accounts, ensuring exceptional customer satisfaction and efficient resolution of issues. Working in a high-volume call center environment, you will process orders, address inquiries, and build strong professional relationships with customers and internal teams. This role demands excellent problem-solving skills and the ability to capture and escalate customer requirements effectively. Essential Duties and Responsibilities: Process sales orders, RGAs, and credits in a high-volume call center, ensuring accurate methods and procedures are followed. Resolve product shortages and complaints, offering professional alternative solutions when necessary. Investigate, verify, and release order holds related to credit issues, pricing discrepancies, shipping concerns, and part identification problems. Coordinate communication between customers and manufacturing/shipping departments to ensure timely order fulfillment. Build and maintain professional relationships with internal and external customers. Collaborate with the Technical Support team to resolve customer-reported issues. Manage new and existing customer accounts as identified in the database. Qualifications: High School Diploma or equivalent. 3+ years of experience in a high-volume customer service environment. Experience with order entry and expediting orders. Experience with SAP S/4 Hana Excellent verbal and written communication skills. Strong customer service skills and ability to handle stressful situations tactfully. Detail-oriented with a high degree of accuracy. Ability to work well in a team environment. Basic proficiency in Microsoft Excel, Word, and PowerPoint. POST-OFFER BACKGROUND CHECK IS REQUIRED. Digital Prospectors is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Digital Prospectors affirms the right of all individuals to equal opportunity and prohibits any form of discrimination or harassment. Come see why DPC has achieved: 4.9/5 Star Glassdoor rating and the only staffing company (< 1000 employees) to be voted in the national Top 10 ‘Employee's Choice - Best Places to Work' by Glassdoor. Voted ‘Best Staffing Firm to Temp/Contract For' seven times by Staffing Industry Analysts as well as a ‘Best Company to Work For' by Forbes, Fortune and Inc. magazine. As you are applying, please join us in fostering diversity, equity, and inclusion by completing the Invitation to Self-Identify form today! ******************* Job #18110

Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off* Closed for all major holidays** Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program *Must satisfy hours requirement per year **Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS: Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane's culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane's appreciates & values individuality. EOE It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a bettercustomer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job Summary The Operations Control Center (OCC) Specialist serves as the station's OCC representative who manages daily tasks related to flight service capture, manpower planning & both internal and external communication The Specialist communicates with our airline customers, airport authorities and central planning team as well as the station management team. Specialists are expected to proactively manage the allocation of manpower to ensure our operational and financial KPIs are met. The expected pay rate is $25/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. Your activities Produce daily KPI reports and conduct daily briefing with station management team. Provide accurate and timely updates on flight information in various systems for billing, capturing flight information, irregularity information and tracking performance. Handle all operational incoming and outgoing messages regarding flight times, load information, special services required, and regulatory information provided by our customers. Handle all staff incoming and outgoing messages (sick calls, injuries, operational challenges). Be first point of contact for all Customer Airlines and departmental representatives. Prompt reaction to situations, changes to Customer Airline schedules and accurate recording and communication to all departments. Proactive dissemination of information to Regional Resource Analysts with respect operational changes and local challenges. Consistent and accurate utilization of company tools, an OCC specialist navigates an average of 7-8 applications to capture service data, quality data and allocate resources. Your profile At least 1 year of operational experience, bachelor's degree preferred. Good working knowledge of the issues involved in managing a labor-intensive workforce. Excellent planning and communication skills. Evidence of good level of people and operational management skills including leadership, resource management, planning, negotiation, communication, financial and HR skills. Good working knowledge of the statutory and procedural obligations of the business including health and safety, employment and security issues. Ability to quickly and accurately assess situations and instigate corrective action. Flexibility to work on various shifts - Days, Evenings, Nights, Weekends and Holiday periods in line with business demand and operational requirements. Strong verbal communication, interpersonal and relationship-building skills. Strong computer skills and proficiency with Microsoft Word, PowerPoint, and Excel. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Visit our website at ************************* to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation! At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Worcester MA Member service Assistant Monday- Friday- 10-6 Contract through end of January $20-22 We are seeking a detail-oriented and customer-focused Member Services Assistant to support our Member Services team. This role primarily involves handling overflow calls related to dental insurance inquiries and verifying member eligibility. The ideal candidate will provide first-level assistance and ensure that more complex inquiries are routed to the appropriate department or representative in a timely and professional manner. Key Responsibilities: Answer incoming calls from members regarding dental insurance and eligibility. Provide accurate first-level information and assistance to callers. Triage calls that require more detailed responses by transferring to appropriate groups or taking messages for follow-up. Maintain clear and professional communication at all times. Document call details and member interactions accurately in the system. Work effectively in a fast-paced, team-oriented environment. Qualifications: Excellent verbal and written communication skills. Bilingual in Spanish Preferred Comfortable handling high call volumes in a group setting. Strong attention to detail and organizational skills. Proficient with computers and standard office software.

Starting rate $19.23- $21.63 The Community Support Program (CSP) Care Coordinator will provide coordinated behavioral health care management services as a member of the Advocates Community Counseling (ACC) and Integrated Care Management (ICM) teams to children, adults and families in need of services. Minimum Education Required Bachelor's Degree Shift First Shift Additional Shift Details Mon- Fri 9-5 Responsibilities * Conduct screenings and assessments with members to evaluate needs and determine eligibility for appropriate services. Utilize standardized assessment tools and document relevant information to support service planning. * Offer focused, short-term services to help members achieve their goals within 3-6 months. * Meet individuals receiving support in community-based settings. * Work collaboratively and effectively with individuals receiving services, medical teams, and behavioral health providers to provide integrated care management services. * Coordinate all aspects of service delivery with team members as outlined in integrated treatment plans. * Collaborate with existing providers and other collaterals and coordinate services in accordance with the individual's integrated treatment plan. * Participate in integrated team meetings to ensure effective communication among team involved in individual's care. * Follow the individual across the continuum of care for the purposes of care coordination. * Partner with the individual, their care team providers, and supports to ensure that the integrated treatment plan and crisis plan are implemented as developed and adjust as needed. * Monitor individual's progress and assist clinical team in evaluating the need for continued clinical services. * Identify community resources and develop natural supports. * Meet with members in the community, as needed, to conduct assessments, provide support, and coordinate services in accessible settings. * Ensure that individuals receiving services are treated with dignity and respect in accordance with Advocates Human Rights Policy. Adhere to all Advocates Way principles. * Attend and actively participate in supervision, teaming, and clinical rounds with medical team. * Perform all duties in accordance with the agency's policies and procedures. Follow agency Performance Standards. * Complete all required documentation in a timely manner. Qualifications * BSW degree or BA in related field from an accredited college/university. * Two years of experience working within an outpatient, crisis, and medical settings. * Ability to use an Electronic Health Record to document medically necessary clinical services. * Must be able to perform each essential duty satisfactorily. * Ability to communicate effectively verbally and in writing. * Bilingual/trilingual (Spanish/Portuguese) preferred; candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. * Commitment to Advocates' values and mission. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Customer Experience Assistant, Sales - Chestnut Hill, MA Our Customer Experience Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our Chestnut Hill showroom. Responsibilities May Include: Sales & Customer Service: Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options. Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. Guide customers to purchase, creating memorable and personalized experiences for each customer. Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets. Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product. Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry. Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries. Call customers to confirm showroom appointments and answer any pre-appointment questions. Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance. Use our ERP system to manage your tasks and communicate cross-functionally. Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. Showroom Coordination & Maintenance: Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines. Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed. Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization. Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security. Open and/or close the showroom and waiting area. What You Have: A passion for the customer. You don't just like to help - you go above and beyond to provide the best possible experience to each customer that comes through the door. A drive to exceed goals. You love a good challenge! You're a self-proclaimed “over-achiever” on a mission to exceed your sales targets. It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment. Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise. Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together! Bonus Points if You Have: A bachelor's degree or equivalent preferred Experience with an ERP or CRM system A passion for socially and environmentally responsible organizations and products What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations! Set Schedule. We offer consistent weekly hours, and 2 consecutive days off. Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here! Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more! Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings. Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry. Sales Incentive Programs. Quarterly bonuses for achieving sales targets. Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling! Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering. Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month! 401k match. We know that saving for the future is important. That's why we offer a generous 401k match. Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year. Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Disability and Life insurance. 100% employer-paid. Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice - we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other - our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job Description With three decades of expertise, a footprint in 28 countries, and more than 3,300 professionals generating €260M in revenue in 2024, Keyrus Group is a global leader in Data, AI, and Digital Services. Our difference lies in turning data into a real strategic advantage, helping governments and enterprises harness AI, data, and digital solutions to lead in rapidly evolving markets. About the Role We are seeking an experienced Leader in the Financial Services Industry who combines strong sales acumen with deep technical knowledge of data and analytics. This individual will play a pivotal role in driving growth by building trusted client relationships and leveraging industry insights to shape solutions that meet evolving client needs. The ideal candidate brings a unique blend of business development skills, technical data fundamentals, and in-depth industry expertise, with a proven track record of success across multiple organizations in the Financial Services Industry (FSI) sector. Key Responsibilities Client Engagement & Industry Leadership: Act as a trusted advisor to clients, leveraging deep knowledge of industry challenges and opportunities. Represent the organization at industry events, conferences, and networking opportunities to expand our reach and visibility. Build strong, long-term relationships with key executives across the Financial Services Industry (FSI) ecosystem. Familiar with syndicated data within the industry (e.g., Nielsen, VIP, Spins). Provide feedback from clients and the market to shape offerings and thought leadership. Business Development: Partner with clients to understand their strategic priorities and align solutions to their business needs. Develop tailored go-to-market strategies that open doors and accelerate growth. Proven experience in translating commercial challenges into data and digital solutions. Technical & Analytical Expertise: Translate technical data and analytics concepts into business value for clients. Leverage data fundamentals to support solution design and ensure alignment with client needs. Collaborate with technical and delivery teams to ensure solutions are pragmatic, scalable, and impactful. Cross-Functional Collaboration: Work closely with sales, marketing, product, and delivery teams to align on go-to-market activities. Mentor junior team members on industry knowledge and client engagement best practices. Qualifications: 10+ years of combined experience in the Financial Services Industry (FSI), with exposure to both sales/business development and data/technical functions. Strong understanding of data fundamentals, analytics, and emerging technologies in the Financial Services Industry (FSI) landscape. Proven ability to network, influence, and build relationships at executive levels within the FSI. Excellent communication, presentation, and storytelling skills, with the ability to translate technical solutions into business outcomes. Bachelor's degree in business, Engineering, Data Science, or a related field; MBA or advanced degree a plus The Keyrus Group offers the performance, solidity, and know-how of a large professional services organization, while preserving the agility of a young, innovative company. Keyrus is a creator of value in the era of Data and Digital. We are dedicated to helping enterprises seize the opportunities of this paradigm to enhance performance, accelerate transformation, and generate new drivers of growth, competitiveness, and sustainability. By joining us, you'll be part of a truly global, entrepreneurial environment where your expertise and ideas make an impact, not only on our clients but on the future of the Financial Services Industry itself.

191 US-44, Raynham, MA 02767 Reconditioning TechnicianEarn up to $35 per Hour! We Pay More for Experience!Wet Sanding and Buffing Experience a Plus! Walk-in Applicants are Welcome! Join a team thats driven by excellenceon the road and behind the scenes. Central Motors of Raynham and Norwood is seeking a hands-on, detail-oriented Reconditioning. We are looking for someone that takes pride in transforming vehicles to showroom-ready condition. Ready to drive your career forward? Apply today and become part of a team that values craftsmanship, creativity, and customer satisfaction. Why Central Motors? Multi-location strength: Serving Raynham and Norwood with top-tier inventory and service Customer-first culture: We prioritize people over transactions Growth mindset: Were always improving, and we invest in our team Supportive environment: Professional staff, modern facilities, and a collaborative spirit Reputation for excellence: A trusted name in the Boston area automotive scene We Offer: Up to $35 per hour we pay more for experience! Medical and Dental 401(k) Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family-owned and operated Career advancement opportunities What Youll Do: As a Reconditioning Technician: Clean vehicles according to company standards or client specifications. Perform detailed inspections, thoroughly washing, buffing, and waxing exteriors, vacuuming, steaming, and deodorizing interiors. What Were Looking For: Experience in automotive detailing or reconditioning Strong attention to detail and time management Ability to work independently and as part of a fast-paced team Valid drivers license and clean driving record Please upload your resume.Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service

GUARDIAN ANGEL SENIOR SERVICES is looking for a compassionate Caregiver to join our team in the multiple locations for both shorter & longer hours. The Caregiver is responsible for the physical care and emotional support to our clients with the difficulty to take care of themselves due to illness, injury, surgery, or disability. The candidate must be able to care for our clients and their property with dignity, patience, compassion, and respect. The caregiver should remain empathetic to the clients at all times. Monday-Friday 40hours a week No Weekends-Non exempt JOB RESPONSIBILITIES: Light Housekeeping which includes Vacuuming, emptying trash, changing bed linens. Laundry Accompany clients to appointments or any socially engaged activities as a part of companionship duties. Reminding & assisting the clients with pre-dosed medications. Prepare meals by taking care of all precautions & dietary restriction Grocery shopping and running errands as per requirements. Transportation when need or assigned Helping with personal hygiene care like dressing/undressing; showering, feeding etc. Act quickly & responsibly during emergencies Requirements: High school diploma preferred. HHA Certificate or CNA Required Safe driving record with reliable transportation and car insurance Must be able to pass background check Excellent communication and organizational skills Ability to work independently with little to no supervision BENEFITS: Sign-On Bonuses $24/hr Flexible Schedule 401K Referral Bonus Health Benefits Daily Pay Employee Discount up to 60% Discount Rate at the Y near you Apply Now Submit your resume now for consideration or give our office a call at ************ GUARDIAN ANGEL SENIOR SERVICES was created with a vison & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a bilingual (English/Spanish) Customer Support Center Representative. Customer Support Center Representatives perform all functions necessary to ensure calls are handled efficiently and professionally promoting overall patient satisfaction. Promptly answers all incoming calls in a polite and professional manner. Directs calls to the appropriate departments. Schedules appointments and reviews appointment details, date, time, location, and clinician. Keeps demographic information updated and accurate. Communicates PCP change requests or transfer care/location requests. Sends late arrival notices and follows cancellation and rescheduling procedures. Assists with on-boarding, training, quality assurance and employee engagement. Qualifications Bilingual, Spanish and English. High School diploma or GED certificate. Computer knowledge. Excellent communication skills. Excellent customer service skills. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement

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Join Our Team! Are you passionate about delivering exceptional customer experiences and building lasting relationships? We're looking for a dedicated and personable professional to join our team as a Customer Assistance Center Representative. In this role, you'll be the friendly voice of the Bank-helping customers find answers, resolve issues, and discover products and services that support their financial goals. If you take pride in offering individualized service and thrive in a collaborative, customer-focused environment, we invite you to apply and grow your career with us. This is a 30 hour per week, part-time position that requires flexible scheduling. This role will be part of a team that rotates coverage for extended hours on Thursdays and Fridays until 7:00 pm and rotating Saturdays. Ensures that all incoming calls are forwarded to necessary staff (mortgage originators, loan servicing, deposit services, etc.) if unable to personally resolve the matter. Ensures the response to all interest e-mails from existing or new customers is done in compliance with the Bank's service standards. Contacts existing customers to promote additional products or services. Remains knowledgeable of all Bank products to effectively cross-sell new or add-on products to develop full-service customer relationships. Monitors customer service concerns and follows up to resolve problems; takes all steps necessary to promote department effectiveness in conformance with established goals and objectives. Ensures compliance with policies and procedures. Positively and proactively reconciles problems and complaints referred by customers and other departments Ensures proper upkeep of assigned equipment and routine maintenance of equipment, while maintaining a neat and efficient work area. Remains educated on changes in Bank policies, procedures, products and regulatory compliance. Participates as an active member of various internal committees, as needed. Actively promotes the interest of the Bank whenever possible by participating in community and professional organizations. Perform other duties as may be required to ensure the ongoing effectiveness of the Call Center Department. The above is a description of the ordinary duties of the position. It should be expected that from time to time, other duties related and unrelated to the above, may be assigned and, therefore, required. Our history of success and commitment to exceptional customer service starts with our employees and we are seeking candidates who share our vision of excellence and distinction. In addition to working with our engaged and exceptional team members, the successful candidate will be provided with competitive salary and outstanding benefits that include health dental and vision insurance, generous 401(k) match and tuition reimbursement. Member FDIC. Member DIF. Equal Opportunity Employer. Requirements COMPETENCIES Customer Service - Exceptional customer-focused skills to manage difficult and complicated situations; responding promptly to customer needs, responds to request for service and assistance. Communication - Ability to interact brilliantly with customers, colleagues, and public Problem Solving - Ability to think analytically and independently and be detail oriented. Professionalism - Upholds a consistent professional appearance and demeanor, both in person and on phone. QUALIFICATIONS Education and and/or Experience High School Diploma/GED plus specialized training. Two years of banking or call center experience. Ability to maintain confidentiality; with tact and diplomacy. Physical Requirements Ability to lift and carry up to 25 pounds on an occasional basis.

At Crown Linen Service, Inc., we're more than a linen company. We're a trusted partner helping businesses look their best and run efficiently every single day. We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our established customer base. This is not an account management role, it's a growth role. You'll be in the field uncovering opportunities, deepening relationships, and expanding Crown Linen's footprint through upselling, cross-selling, and value-based solutions that make a real impact for our customers. What You'll Do Sales & Growth Focus Ride service routes and visit customer sites to uncover untapped opportunities within existing accounts. Identify and close upsell and cross-sell opportunities for additional products and value-add services. Develop strategies to grow "share of wallet," increase product placements, item mix, and service usage per account. Partner with sales and service leadership to develop customized customer-growth plans and closing strategies. Collaborate with production and service teams to ensure a smooth rollout of new business wins. Customer Engagement & Value Creation Build strong, trusted relationships with general managers, owners, and key decision-makers through consistent on-site presence. Present tailored solutions that save customers time, improve presentation, reduce linen loss, and enhance operational flow. Position Crown Linen as a strategic business partner, not just a vendor. Gather customer feedback and relay insights that drive innovation and service improvements. Sales Execution & Reporting Maintain a healthy pipeline of opportunities within assigned routes and accounts. Log all activity in the CRM, including visits, proposals, and closed business. Meet or exceed monthly and quarterly goals for incremental revenue growth. Provide weekly updates highlighting wins, opportunities, and competitive activity. What You'll Bring 2-5 years of sales experience - ideally in linen, uniform, foodservice, medical, or other route-based B2B industries. Proven record of success upselling, cross-selling, or expanding services within an existing customer base. Exceptional relationship-building and consultative selling skills. Strong communication and presentation abilities - comfortable in kitchens, offices, and boardrooms alike. Self-starter with a hunter's mindset and a passion for achieving measurable results. Valid driver's license and clean driving record. Proficiency with CRM systems, Microsoft Office, and route-management tools. How You'll Be Measured Incremental revenue growth (upsell/cross-sell) Product placement growth per account Share-of-wallet expansion Number of qualified opportunities identified and closed Customer visit frequency and engagement quality Why You'll Love It Here Competitive base salary ($60K) plus uncapped earning potential (up to $90K OTE). Opportunity to grow within a fast-paced, people-first company with a proud history of service excellence. Supportive leadership, extensive training, and the freedom to own your territory. The satisfaction of helping businesses across hospitality, healthcare, and industry succeed every day. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Dis-Chem Pharmacies (CJ Sales) requires a Customer Liaison Officer at our Worcester office in( Cape town ). Act as a liaison and provide product/ services information and resolve any concerns that our clients/ suppliers might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction. Minimum Requirements… Essential: * Grade 12 / Matric or Senior Certificate * Post Basic Pharmacist Assistant Qualification * Minimum of 2 - 5 years relevant experience in customer service Advantageous: * Relevant Business Development qualification * SAP Experience, Unisolve and EWM. Specialised Hospital and Surgical experience Job Specification… Pharmacy Council: Perform the following services or acts under the direct personal supervision of a pharmacist: * the sale of Schedule 1 and Schedule 2 medicines or scheduled substances; * o the distribution and control of stock of Schedule 1 to Schedule 6 medicines or scheduled substances; * o the ordering of medicine and scheduled substances up to and including Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance; * o the reading and preparation of a prescription, the selection, manipulation or compounding of the medicine, the labelling and supply of the medicine in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist; * o Give accurate instructions to the customers regarding the correct use of medicine supplied. Product sourcing: * Optimise sourcing procedures to attain maximum efficiency. * Use sound ethical negotiation strategies and secure profitable deals. * Generate and implement efficient sourcing and procurement management strategies. * Assess supplier performance and supply chain risk to avoid customer disruption by developing alternative suppliers/ materials. * Liaise between suppliers, manufacturers, relevant internal CJS Team and customers. * Liaise directly with the warehouse to ensure orders are prioritised. Stakeholder relationships: * Represent the company well at all times in line with the mission, vision and values. * Actively develop, nurture and grow meaningful supplier relationships. * Ensure a high standard of care and best practice is being delivered to the customer/ suppliers. * Ensure speedy resolution of client complaints and recommend solutions to the business unit to assist in identifying better ways of providing a service. * Undertake customer satisfaction research to identify customer's experience. * Obtain and evaluate all relevant information to handle product and service inquiries and assess customers' needs to achieve satisfaction. * Build sustainable relationships of trust through open and interactive communication. * Use customer and store feedback to improve future customer service. * Re-launch initiative to increase customer satisfaction. Customer Service: * Manage large amounts of inbound and outbound calls in a timely manner. * Create orders in time, to meet cut-of and delivery timelines. * Keep record of communication to internal and external stakeholders about orders and progress. * Handle complaints about unfulfilled orders. * Follow communication "protocols" and turnaround times, when handling different customer queries. Reporting & Administration: * Provide feedback on the efficiency of customer service process. * Log all resolved and unresolved queries on a daily basis for reporting purposes. * Identify root causes of issues and put forward proposals to the management team for improving the system and service to ensure that a longer term solution is provided. * Compile reports on relevant products and their sales, quality and feedback. * Liaise with various stakeholders to discuss sales performances and act accordingly. * Present new ranges to senior managers on a regular basis. Competencies Essential: * Prior medical product knowledge (Wholesaler/ Hospital and Supplier). Have extensive and operational knowledge to assist in resolving customer queries. * Develops fresh ideas that provide solutions to all types of workplace challenges. Makes timely, informed decisions that take into account the facts, goals, constraints, and risks. Identifies cause and effect relationships and comes up with appropriate solutions. The ability to comprehend, to understand and profit from experience. * Builds constructive working relationships characterised by a high level of acceptance, cooperation, and mutual respect. Addresses customer questions in a timely manner. Ensures products and services comply with customer requirements. Streamlines procedures based on customer feedback. Develops customer satisfaction surveys, analyses results, and makes necessary improvements. * Diligently attends to details and pursues quality in accomplishing tasks. Recognises the need for procedures and follows relevant procedures * Reaches deals or compromises. Changing a person or group's attitude or behaviour toward something by using written, spoken or visual tools to convey information, feelings or reasoning or a combination thereof. Formally delivers information to groups. * Using data in the form of numbers to analyse concepts. * The ability to recognise and acknowledge when you make a mistake. * Generates ideas for improvement, takes advantage of opportunities and suggests innovations. Does more than required. Focuses on results and desired outcomes and how best to achieve them. The degree to which an individual is comfortable with uncertainty, unpredictability, conflicting directions and multiple demands. A feeling of trust in one's abilities, qualities and judgement. Displays an ongoing commitment to learning and self-improvement. Special conditions of employment: * South African Citizen * MIE, clear criminal and credit * Driver's licence and own reliable transport Remuneration and benefits: * Market-related salary * Medical aid * Provident fund * Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Reservations Agent Cape Cod Central Railroad (CCCR) is currently hiring for the role of Reservations Agent in Hyannis, MA. This person will coordinate, process and review daily Cape Cod Central Railroad ticket reservations to ensure a high-level positive guest experience. This is often a guest's first interaction with Cape Cod Central Railroad, so it is critical that it is a positive experience. This is a full-time, seasonal non-exempt position primarily in Taunton, MA, but may require working out of multiple locations including Hyannis and Buzzards Bay. We offer opportunities for career growth and advancement within Cape Cod Central Railroad and Mass Coastal Railroad. Primary Responsibilities Answer guest inquiries and questions in a professional and timely manner Communicate with guests via phone, computer, and in person Assist in facilitating group sales with tour operators Be knowledgeable of train seating details Follow Cape Cod Central Railroad's established standards, instructions, and procedures Report issues or guest concerns to Reservations Supervisor Position will work primarily in Hyannis, MA, but may require working out of multiple locations including Hyannis and Buzzards Bay.