Customer assistant jobs in Norfolk, VA

Job Description Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What You'll Do Complete all general HVAC in-home service calls Establish customer rapport to sell the right products and services Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions Educate and assist customers in choosing the best finance options and maintenance plans Explain replacement opportunities for aging, inefficient or underperforming systems Understand your service criteria and hold yourself accountable for exceeding revenue goals Show yourself as professional and knowledgeable to win new referrals and repeat business Work alongside customer service and dispatch to ensure overall success of the business Maintain a clean, organized job site and well inventoried truck Participate actively in all training exercises, morning meetings, and events Train and mentor apprentices to ensure quick, accurate repairs and installations Be accurate and timely with invoices, timecards, curbside feedback and option sheets Requirements What We're Looking For 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams Strong verbal and written communication skills High integrity with advanced social skills and ability to make solid connections Highly organized with exceptional follow-through abilities Competitive individual contributor who also loves to win as a team A valid driver's license with a clean, safe driving record Benefits Competitive pay, benefits, and opportunities to grow with us Incentive pay through bonus and spiff program The chance to make a big impact in a growing, family-owned business A supportive team that values safety, kindness, ownership, family and community Many advancement opportunities Retirement Plan with a company match Training and development Paid time off, Holiday pay & paid birthdays!

Full-Time Call Center Agent Ruby is dedicated to creating personal connections that empower businesses to thrive. We are seeking a full-time (40 hrs per week) Call Center Agent to act as a Virtual Receptionist, providing the friendly, professional voice our customers depend on. Your responsibilities will include managing incoming calls and website chats with skill. Since we deliver exceptional service 24/7, 365 days a year, this role requires availability to work a weekend day and holidays. This is an in-office position at either our Chesapeake, VA, or Virginia Beach, VA location. *All interviews will take place at our Chesapeake office. What You'll Do This role is perfect for a customer service professional who thrives in a fast-paced, high-call-volume environment and is dedicated to consistently creating exceptional experiences. You will be responsible for skillfully handling incoming calls and chats while maintaining adherence to service quality and performance expectations. Success requires multitasking skills across dual screens, strong attention to detail in all written communication, and a commitment to reliable attendance and schedule adherence. Your Qualifications and Skills · A minimum typing speed of 40 WPM. · Proficient computer skills and the ability to multitask using two monitors. · A warm and friendly demeanor, with the ability to maintain composure and confidence when assisting emotional or upset callers. · A proven track record of self-motivation and accountability. Preferred, but not required: · At least one year of experience in a call center or high-volume inbound call role, or · Professional/administrative role with light inbound call volume, or · Customer service role · Office 365 experience. · Bilingual Spanish/English skills. Compensation and Benefits ·Competitive Pay: $21/hour with perfect attendance. Perfect attendance means being on time for the start of your shift, returning on time from all breaks, and completing your full assigned shift. Compensation without perfect attendance is $19/hour. Extensive Benefits: Employee Stock Ownership Plan 401k with Matching Contributions Full Medical, Dental, and Vision Insurance 2 Weeks Paid Vacation in Year 1 Life Insurance Policy Legal Assistance Ruby is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

We're actively hiring Entry Level Customer Service Associates to support our in-person events, community outreach programs, and marketing initiatives on behalf of nonprofit partners. If you enjoy working with people, want to start right away, and are looking to build practical experience with an expanding organization, this role is a great fit. No experience required-paid training included. Position Overview As a Customer Service Associate, you'll act as a welcoming and informed representative at event sites and outreach locations. You'll help introduce the public to our nonprofit campaigns, guide conversations, and create positive interactions that encourage community participation. Key Responsibilities Greet attendees and provide accurate information about active campaigns Assist with event setup, check-in, materials distribution, and end-of-day breakdown Represent nonprofit partners professionally at all outreach locations Engage guests to promote awareness and support for ongoing fundraising efforts Log guest interactions and provide feedback to supervisors Work closely with event and outreach teams to maintain smooth, organized operations Maintain an upbeat, approachable, and professional presence throughout all shifts Deliver exceptional customer service in fast-paced event environments Qualifications No previous experience is required - full training is provided. Candidates who excel in this role typically: Communicate clearly and confidently Enjoy speaking with people in face-to-face settings Bring a positive, outgoing, service-oriented attitude Are dependable, adaptable, and eager to learn Can multitask and stay organized during busy events Are comfortable working some evenings or weekends Are 18+ and legally authorized to work in the U.S. Preferred (not required): Experience in retail, hospitality, customer service, event support, or fundraising. What We Offer Immediate hiring and quick onboarding Paid training and continuous support Competitive hourly pay + weekly bonuses Fast-track growth opportunities (Event Coordinator, Team Lead, Campaign Manager) Flexible scheduling options A fun, positive, team-centered work environment Real-world experience in events, customer engagement, and nonprofit outreach A role that directly contributes to meaningful community initiatives

Your mission is helping others. Your passion is customer service. Nice to meet you. Life Protect 24/7 is an inbound call center searching for self-motivated, high performing individuals with a desire to advocate for others, challenge themselves, become leaders in providing a world class customer experience and solidifying relationships with our customer base. If this sounds like you, you are a great candidate for our on-site Technical Customer Support position. How do you do that? You will receive calls from current customers needing technical support with their mobile medical, security alert device. Our product and the service it provides helps rescue over 5,000 individuals every month. You will report to the QA Manager and be responsible for handling inbound calls, questions, and inquiries from our customer base in a respectful and professional manner. Preserving the relationship and improving our customers' relationship will be at the forefront of your service. You will listen patiently, engage with the customer, show empathy, build rapport, track information, and offer solutions to questions they have about their product's functionality, while providing a world class customer experience. Other responsibilities include: Handling cancellation calls by listening to the customers concerns and providing solutions to retain the customer Handling customer questions, inquiries, and complaints in a professional manner Identifying and reporting escalated issues and complaints to management Processing cancellations and returns Offering savings opportunities and switching the form of payment when applicable What we offer: Weekly Pay Paid Training Paid Time Off Medical, Dental, Vision, AD&D, and Life Insurance HSA Options 401k with Company Match Employee Development Program Employee Product Discount Beautiful Call Center Work Space Convenient access to walking trails and Norfolk Premium Outlets What you offer: Must be at least 18 years of age High school diploma or equivalent Willingness to learn (prior medical device experience not necessary) 1-2 years of customer service and retention in a contact center, service industry, or retail sales Strong communication skills (verbal, written, and interpersonal) A patient, customer focused approach with adaptability to new situations Ability to multitask, prioritize and manage time Motivation, and desire to achieve powered by YOU! Pay: Starts at $14; growth opportunities to $15.50/HR Schedule: Monday 9am-7pm Tuesday-Friday 9am-6pm Every other Saturday 9am-6pm If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table. We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are an E-Verify company.

Job ID -14790 Chesapeake ,VA Only 3 months contract , may turn full time perm. CW_On-Site Services Specialist. IMS Ops /(Customer Service) Excellent Customer service with internal customer is expected. The majority of work this person will be doing will set the pace for the other employee's in the department. Speed and accuracy are expected. person will be opening mail removing any barriers such as staple and preparing the mail for the next step in the process of scanning. Must possess the ability to sit and/or stand for extended periods of time as required. Attention to detail is a must, as well as the ability to complete assigned and repetitive tasks. Candidate needs to be able to lift up to 50 pounds. Candidate needs to be able to work overtime with little to no notice as well as occasional weekends, & must have reliable transportation. employee will be working the same schedule as the employee's in the department: Additional overtime hours may be needed with little to no notice depending on the work flow. Responsibilities: Daily work to include but not limited to, opening mail removing Barriers such as staples and clips, stacking correspondence in method described by the supervisor. Assisting in the mail room sorting mail as needed and delivering the mail throughout the department. Keep hourly tracking of completed work and turn in daily tracking sheets to the supervisor. Employee will be responsible for keeping track of their own worked hours and report the time card to their agency before the beginning of their shifts on Monday morning to be approved. employee is to maintain the efficient work atmosphere while working in the department as to know distract other employee's. Employee is expected to assist wherever the supervisor requires them and to do what the Supervisor request of them. Employee needs to be respectful and polite to all personnel and Clients while in the building Comments/Special Instructions Attached Documentation:No record(s) found. Thanks , Asma Khan Suri Additional Information All your information will be kept confidential according to EEO guidelines.

Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

We are looking for an energetic and competitive Customer Service Associate who will partner with and ensure the long\-term success of our customers. You will be responsible for developing relationships within your assigned territory, connecting with key decision makers. You will liaise between customers and cross\-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Responsibilities • Execute day to day sales, marketing, and campaign management • Excel in our management training program working from Entry Level to Senior Management • Manage the implementation and delivery of a key client's activity, maximizing performance, return on investment, and identifying opportunity to expand • Own all problem solving, troubleshooting, client campaign requests, media planning and key implementations • * Build client relationships through service excellence and balance their campaign needs with your proactive approach • Get your hands dirty with team building, growth, and expansion efforts Requirements • BA\/BS degree or equivalent practical experience. • 0\-6 years relevant experience in a leadership role, sales, marketing, communications, and\/or customer service (hospitality, retail, and\/or restaurant). • Legally authorized to work in the United States • Internship experience in sales, marketing and account management. • Interest in developing customer and client partnerships. • Detail oriented with the ability to prioritize, plan, and organize sales activity. If you're up for the challenge and fit these qualifications send us your resume! Persons With Experience In The Following Areas Should Apply Business development manager, customer relationship manager, restaurant, retail, full time, part time, entry level accounting, full time administrative assistant, receptionist, warehouse manager, retail associate, retail cashier, management, office assistant, office, clerical, office manager, insurance, customer service representative, leadership, operations manager, store manager, supervisor, director, teacher, project manager, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, e\-business, distribution manager, customer service clerk, call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time communications director, media relations, public relations, e\-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive administrative assistant, sports director, sports league official, business systems analyst, assistant manager, office support worker, admin support worker, human resources, full time recruiter, entry level recruiter, real estate, real estate agent, property management, training, develop, development, host, hostess, waitress, waiter "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"644395335","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Customer Service"},{"field Label":"City","uitype":1,"value":"Virginia Beach"},{"field Label":"State\/Province","uitype":1,"value":"Virginia"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"23450"}],"header Name":"Sports Minded Customer Service Associate \- Entry Level","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00146003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********18182366","FontSize":"12","location":"Virginia Beach","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}

Target Hiring Range: $35,870. 00 - $46,631. 00 Based on Experience

We are hiring for the following positions full-time and part-time: Chill / Treat Staff: This position is responsible for preparing food. Requires great multitasking and time management skills. Cashier / Customer Service: This position services the fans that come into the restaurant. Requires great social skills and multitasking. Drive-Thru Order Taker: This position services the fans that visit our restaurant via the Drive Thru. Requires great social skills and multitasking. We are seeking highly motivated customer service and kitchen staff that have great people skills and interest in taking part in a growing business. Restaurants are fast paced and will teach you to multitask and get things done as a team. If you already have great customer service skills and are able to multitask that would be a huge plus! All Employees Enjoy: Employee meal discount program An excellent support network and opportunities for promotion The personalized training, support and tools you need to reach your goals The opportunity to play a key role in the operation of a growing local franchise Healthy work life balance with both full time and part time positions Defined career paths for those who pursue a long-term career at Dairy Queen Full Time Employees Enjoy: Paid Vacation Paid Holidays Health Insurance Customer Service and Kitchen Staff considered full time after a year of averaging over 30 hours per week. Retirement plans available to qualified employees please inquire if interested. DQ operators have been providing consumers with crave-satisfying treats and food since 1940. Mid Atlantic Dairy Queen owns and operates 14 locations across Hampton Roads. Mid Atlantic Dairy Queen takes pride in providing an excellent atmosphere for our staff and fans. We are an Equal Opportunity Employer!

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance

Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

Main Purpose of the Role: The Support Services Coordinator is responsible for managing release functions and other back office activities that support the Contact Center and GSS. This includes release of bills of lading, invoicing and payment validation. Review mandatory criteria for documentation and/or carrier release. As well as answering enquiries from internal and external entities. Main Tasks: * Releases original bills of lading and executes manual or electronic releases. * Appropriately release shipments within in-house system and external systems. * Answers incoming emails and communications from internal teams at ZIM and GSS related to releases. * Responds promptly to customer enquiries utilizing various methods of communication (email, phone, instant messaging, etc.). * Validates, surrenders, and files original bills of lading, electronic bills of lading, and waybills according to date received. * Researches problems and performs root cause analysis in order to propose permanent solutions. * Takes an active role in his/her own development by integrating coaching/feedback on performance into daily routines * Any other duties as assigned.

Link-Belt Mid-Atlantic is a construction equipment company, offering sales, rentals, parts, and service. Our legacy is built on quality products and customer satisfaction. Currently we have a Service Specialist role open in the Chesapeake area. The Service Specialist is responsible for the maintenance, inspection, diagnosis, and repair of construction equipment machinery and components, primarily in a field setting. Essential functions of the position include: Efficiently and effectively diagnose and perform field service repairs as directed and ensure the proper completion of each to the customer's satisfaction. Ensure that all required parts, materials, and supplies necessary to complete the repair are ordered and obtained prior to arriving at the jobsite. Identify and arrange for the procurement of additional items as needed after initial inspection and diagnosis of the service repair. Adhere to all safety and environmental regulations and guidelines necessary during repair and ensure work area is properly cleaned upon completion. Ensure that the customer is kept informed of completed repairs and communicate to them any problems or issues found that extend beyond the scope of the original service call. Maintain an adequate level of tools necessary to perform the service requirements. Document and maintain proper records of time spent on each repair, parts and materials used, and detailed descriptions of work performed. Ensure that all parts and materials not used are returned upon completion of the service work per the established guidelines. Provide labor hours daily to the Service Manager or Branch Administrator to ensure timely posting of hours to the appropriate work orders. Prepare and submit expense reports (accompanied with the appropriate receipts) and service truck mileage on a timely basis. Ensure that the service truck is properly maintained in good working condition and appearance. Maintain personal appearance in a neat and professional manner (within the context of the working environment) and ensure professional communications with customers and coworkers. Notify Service Manager of any tooling, shop, yard, or vehicle requirements or deficiencies. Continue with service training education to enhance knowledge and service capabilities, and remain current on new technologies. General qualifications for this role: High School or GED Minimum of five (5) years of related experience in diagnostic and repair work on construction equipment machinery Must be able to read and interpret technical manuals and drawings Must have Commercial Driver's License (CDL) *Link-Belt Cranes does not accept unsolicited resumes or calls from third-party recruiters or employment agencies*

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board-certified urologists, most of whom are fellowship-trained, nationally recognized, awarded, and published. Working in a team-based environment, our mission is to help patients optimize their urological health. Job Overview We are seeking candidates with prior clinical experience, to join our team. This position will be responsible for scheduling all non-surgical office appointments, responding to incoming phone calls from established patients and other external callers, and communication with sites to ensure that patient phone call requests are resolved in a timely manner. This role is critical to creating a positive first impression for the practice and to show patients a "we care" attitude. Duties and Responsibilities Primary function is to accurately triage all phone calls by evaluating their needs to determine appropriate site and provider of care, based on the conversation with the patient. Uses appropriate/required documentation (i.e. dot phrases) based on type of call being handled or placed. i.e., Clinical issues, prescription refills, imaging, no show. Registers patients by gathering demographic information with the highest possible proficiency and verifies existing data. Upon registering the patient, mails appointment reminder, information packet, and various office. Distributes incoming faxes to the appropriate recipients. Completes incoming requests from referring providers via telephone calls, emails, in-baskets or faxes and manages their requests and/or inquiries. Accommodates requests for same day appointments as permitted. Promptly and courteously answers and screens incoming calls and routes them appropriately according to established customer service guidelines. Prioritizes calls using courteous and professional attitude to ensure the highest satisfaction from all callers. While providing comprehensive service in an effort to reduce call transfers, redundancy of questions and unnecessary call backs. Handles complaints and inquiries by obtaining and evaluating all relevant data. Resolves the caller's concerns in a timely fashion. Coordinates changes, postponements and cancellations with other schedulers so that waitlist may be managed in a timely manner. Completes prescription refills as per practice protocol. Verifies and/or confirms appointments for patients are needed-PCR. Indicates the services of an interpreter when deemed necessary. Stays abreast of the practice's participation with medical healthcare insurances and their requirements. Projects an image of professionalism in both verbal and non-verbal communication to ensure a positive experience for patients, providers, visitors and colleagues. Assists department management in identifying needs for training and staff education. Offers guidance, assistance and direction to less experienced team members. Sends notification to Chart Prep when a new patient is scheduled. Requirements Previous experience in medical setting Strong oral and written communication skills are required for interacting with physicians, patients, fellow employees, third party insurance company representatives Athena experience preferred

This is a great time to work for the City of Chesapeake! Juvenile Services is seeking a highly motivated individual to serve as a Juvenile Services Specialist in our secure detention facility. This role is responsible for supervising and supporting youth residents, promoting positive behavior, and ensuring a safe and structured environment. Key Responsibilities: * Direct daily activities of residents using approved behavioral management strategies. * Exercise independent judgment and respond appropriately during crisis situations. * Maintain accurate documentation, including daily electronic log cards and incident reports. * Conduct individual and group counseling sessions with residents. * Perform crisis intervention and maintain case management files. * Transport residents to court appearances, appointments, or other authorized activities. * Plan and facilitate individual and group recreational activities. * Complete daily room and unit audits; assist nursing staff as a medical aide if assigned. * Conduct resident searches after outings or visits; supervise nightly showers. * Oversee residents in school, on the unit, and during recreational time. * Physically restrain residents when necessary to prevent injury and maintain safety. * Perform other duties as assigned in support of the facility's mission. Knowledge, Skills, and Abilities: * General understanding of counseling principles and practices, particularly with juvenile offenders. * Ability to build rapport with youth while maintaining professional boundaries. * Strong crisis management, communication, and observational skills. * Ability to remain calm under pressure and make sound decisions in emergency situations. * Familiarity with juvenile justice systems, trauma-informed care, or secure residential settings is a plus. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. Required Qualifications Vocational/Educational Requirement: Requires high school diploma and formal training or special courses equivalent to satisfactory completion of one year of college education in criminal justice, law enforcement or a closely related field. Experience: In addition to satisfying the vocational/educational standard, this class requires a minimum of six months of related, full-time equivalent experience. Preferred experience participating in group counseling sessions in a group home, detention center, or non-secure residential setting. Special Certifications and Licenses: Depending on position, may require a valid driver's license and a driving record that is in compliance with City Driving Standards. Requires Handle With Care, CPR, and First Aid certifications within 45 days of hire. Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications * General knowledge of the techniques and means of interviewing; * Some knowledge of the fundamental principles of adolescent psychology; * Thorough knowledge of the laws and procedures related to juvenile detainees; * Ability to counsel and conduct interviews of a personal, sensitive nature; * Ability to communicate complex social ideas effectively, orally and in writing; and possess excellent computer skills. * Ability to establish and maintain effective working relationships with city agency officials, court personnel, co-workers, residents, and residents' parents or guardians.

notify MD is eagerly awaiting your application for our Full-Time Positions! As a Call Center Specialist at notify MD, you will provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll ensure that all aspects of the message are collected thoroughly and accurately so that our customers can have confidence that their issue will be relayed to our client. Responsibilities: Professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. Work on our state-of-the-art call processing system and be trained on a variety of call center tools to help properly prioritize customer needs. Provide Tier 1 Tech Support and /or submit or review tickets based on the caller's needs. Ensure all interactions are logged accurately and follow up as needed. Qualifications: A welcoming voice with an upbeat tone. Strong command of the English language with good spelling and grammar. Strong problem-solving skills and attention to detail. Excellent communication skills, both written and verbal. Ability to work independently as well as part of a team. Familiarity with common desktop software and peripherals. Computer skills in a Windows-based environment. Good attendance. Ability to type 35 words per minute or more. Customer service experience is a plus but not required. Experience with ticketing systems and troubleshooting preferred but not required. Benefits for Full-Time Employees: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: $17.50 per hour Shifts Offered: Full-Time: 40 hours per week, 10-hour shifts. Must be available to work a weekend day (Saturday or Sunday each week). Training: Training will last approximately one week. On your second week, you will move to your new set schedule. notify MD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity - Apply Today!

Overview: A Reservations Agent helps future guests plan their vacations by informing them about lodging, dining, golfing, and activities available at Kingsmill and assists with making reservations. Responsibilities: Handle incoming telephone calls for lodging and activity reservations, entering new reservations, changes and cancellations into the computer. Promote a positive guest experience by helping with guest itineraries, making suggestions for lodging and activities, and offering other guest experience opportunities. File guest correspondence or other reservation documentation as needed Follow Reservations Calls Standards for NAVIS shop calls with honesty and respect. Coverage and execution of Front Desk duties as needed Generate outbound call revenue Assistance Reservations Manager with groups, training new Reservations team members, answer PBX Telephone Lines as needed for coverage Follow all policy, procedures, and service standards. Perform other duties as assigned by the Director or Reservations, Reservation Manager and Director of Rooms. Qualifications: Ability to converse coherently in English. Must be at least 18 years of age. 1-2 years of guest service/customer service experience required. Ability to deal with callers tactfully. Ability to use basic computer applications. Basic keyboarding proficiency. Ability to interact with diverse peoples and help resolve any issues. Ability to retain information. Ability to work in a fast-paced environment. Effective time management and organizational skills. Strong communications skills. Standing/Sitting for up to eight hours per shift Ability to workdays, nights, weekends, holidays.

JOB Posting JOB TITLE: Reservation Agent DEPARTMENT: Rental Boats REPORTS TO: Circle of Boating Manager/ General Manager The Reservation Agent is responsible for carrying out reservation operations for the marina, with a primary focus on customer service and their rental requirements. This role involves engaging with customers both over the phone and in person at the marina, always prioritizing exceptional service. The Reservation Agent is expected to maintain a professional company image in all forms of communication. Given the fast-paced nature of the environment, the ability to work under pressure is essential. DUTIES AND RESPONSIBILITIES: Schedule reservations, inputting all check-in and check-out dates and times into the company reservations system. Provide the highest level of customer and guest service by promptly addressing all requests from customers and their rental needs Answer online inquires and responds to these inquires in a timely manner Performs opening and closing job duties EDUCATION AND EXPERIENCE: Excellent customer service skills - known as someone who goes above and beyond Ability to answer phones in a professional manner Must have a positive attitude Must have highly effective communication skills and time management skills WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Must be able to independently lift, carry, push, and pull up to thirty (30) pounds Must be able to swim or be willing to wear a personal flotation device in instances of emergency Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed. STATEMENT OF PURPOSE This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual's ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice. Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.

Job Description notify MD is eagerly awaiting your application for our Full-Time Positions! As a Call Center Specialist at notify MD, you will provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll ensure that all aspects of the message are collected thoroughly and accurately so that our customers can have confidence that their issue will be relayed to our client. Responsibilities: Professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. Work on our state-of-the-art call processing system and be trained on a variety of call center tools to help properly prioritize customer needs. Provide Tier 1 Tech Support and /or submit or review tickets based on the caller's needs. Ensure all interactions are logged accurately and follow up as needed. Qualifications: A welcoming voice with an upbeat tone. Strong command of the English language with good spelling and grammar. Strong problem-solving skills and attention to detail. Excellent communication skills, both written and verbal. Ability to work independently as well as part of a team. Familiarity with common desktop software and peripherals. Computer skills in a Windows-based environment. Good attendance. Ability to type 35 words per minute or more. Customer service experience is a plus but not required. Experience with ticketing systems and troubleshooting preferred but not required. Benefits for Full-Time Employees: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: $17.50 per hour Shifts Offered: Full-Time: 40 hours per week, 10-hour shifts. Must be available to work a weekend day (Saturday or Sunday each week). Training: Training will last approximately one week. On your second week, you will move to your new set schedule. notify MD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity - Apply Today! Job Posted by ApplicantPro