Customer assistant jobs in Oklahoma - 1,233 jobs

Job Title: Customer Service Associate - Help Power the Foodservice Industry Reports to: Assistant Store Manager / Store Sales Manager Classification: Hourly / Non-Exempt Are you a relationship-builder who thrives in a fast-paced, customer-focused environment? At Ace Mart Restaurant Supply, our Customer Service & Sales Associates are trusted partners to chefs, restaurateurs, and foodservice pros. Your positive attitude, attention to detail, and ability to guide customers toward the right products make a real impact on their success-and ours. This is more than a retail job. It's a people-first, solution-oriented role at the front lines of the foodservice industry. What We Offer: Work-Life Balance: Enjoy Sundays off to rest and recharge. Employee Discounts: Save on a wide range of professional kitchen equipment and supplies. Learning & Growth: Gain product knowledge and industry insight through hands-on training and mentorship. Paid Time Off: Take the time you need with vacation and sick leave. Comprehensive Benefits: Medical, dental, vision, and life insurance after 60 days. Financial Security: Participate in our matching 401k program and plan for the future. What You Will Do: Deliver a standout customer experience by greeting every customer with energy, positivity, and a service-first mindset-whether in person, by phone, or via email. Build lasting customer relationships by engaging in genuine conversations, earning trust, and becoming a go-to resource for restaurant and foodservice professionals. Guide purchasing decisions by listening carefully, identifying customer needs, and recommending the right equipment and supplies to support their success. Drive in-store sales by confidently promoting featured items, offering cross-sell suggestions, and ensuring customers leave with solutions-not just products. Follow up with intention by checking in with customers post-purchase and using follow-through to turn one-time buyers into repeat business. Support seamless service by offering carry-out assistance, coordinating deliveries, and stepping in to solve problems with professionalism and urgency. Maintain a clean and organized store that invites customers to browse, with well-stocked shelves, clear displays, and a polished presentation. Collaborate with a high-energy team by sharing product knowledge, supporting teammates, and participating in ongoing training to grow your impact. What You Will Need: A People-First Mindset: Friendly, helpful, and customer-focused in every interaction. Sales Savvy: Confident recommending and selling products that fit customer needs. Strong Communication: Clear, professional communication in person, by phone, and through email. Time Management: Able to multitask, prioritize, and stay organized during peak store hours. Physical Stamina: Stand and walk for extended periods, lift up to 50 lbs. regularly, and use computers/registers comfortably. Education & Experience: High school diploma or equivalent preferred. Prior retail, sales, or foodservice experience is a plus-but we'll train the right person. Join us as a Food Enthusiast & Customer Service Specialist and become an essential part of our team dedicated to delivering an exceptional experience to our valued customers. Ace Mart Restaurant Supply is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Your culinary passion and customer-focused approach will help us continue to create a haven for food enthusiasts.

The Customer Experience Representative (CXR) is responsible for the daily tasks related to collection efforts of a portfolio of customer accounts and resolving customer issues related to billing, pricing, cylinder discrepancies, cash applications, as Customer Experience, Representative, Customer Service, Account Manager, Diversity, District Manager, Manufacturing, Retail

Medical Billing Customer Service Representative Compensation: $ 20 - 25 /hour, depending on experience Inceed has partnered with a great company to help find a skilled Customer Service Representative to join their team! Join a dynamic team dedicated to delivering exceptional customer service in a fast-paced environment. This is a fantastic opportunity for individuals with a strong call center background to enhance their skills and grow in a supportive setting. The role is open due to expansion and increasing demand for top-notch customer support. Key Responsibilities & Duties: Handle multiple phone calls daily with professionalism Address customer inquiries and resolve complaints about billing issues Read through codes, notes, and bills to explain to patients their charges Maintain a high level of customer satisfaction Provide empathetic responses to frustrated customers Collaborate with team members to enhance service delivery Required Qualifications & Experience: Previous call center experience Strong communication and problem-solving skills Ability to manage high-stress situations calmly Familiarity with customer service principles Nice to Have Skills & Experience: Experience in medical or healthcare customer service Background in collections or mortgage customer service Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the Customer Service Representative opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #INDOKC

Customer Service Representative - Ascension St. John Sportsplex (FC Tulsa Training Facility) Department: Guest Services / Facility Operations Reports To: Operations Manager Employment Type: Part-Time or Full-Time (Event-Based) About Ascension St. John Sportsplex Ascension St. John Sportsplex, part of the FC Tulsa Training Facility, is Tulsa's premier multi-sport and entertainment complex. The Sportsplex hosts a wide variety of tournaments, leagues, and community events throughout the year, providing a vibrant and family-friendly atmosphere for athletes and guests alike. This is a rare opportunity to combine operational leadership with community impact, joining a dedicated team committed to delivering exceptional service and experiences across Tulsa's leading sports and entertainment destination. Position Summary: The Customer Service Representative is the face of Ascension St. John Sportsplex, responsible for providing excellent guest service, assisting with event operations, and ensuring all visitors have a positive and efficient experience. This position supports front desk operations, responds to guest inquiries, manages facility check-ins, and coordinates with event staff to ensure smooth daily operations. The ideal candidate is personable, organized, and thrives in a fast-paced, sports-driven environment. Key Responsibilities: Greet guests, teams, and visitors in a professional and friendly manner. Serve as the first point of contact for phone calls, emails, and in-person inquiries. Assist with player, coach, and team check-ins for tournaments, leagues, and facility rentals. Manage cash and card transactions for entry fees, concessions, or merchandise sales. Maintain a clean, organized, and welcoming front desk and lobby area. Provide event and facility information to guests, including schedules and directions. Support event staff with operational needs such as registration, signage, or setup. Communicate effectively with management and coworkers to ensure consistent service delivery. Uphold facility policies and help maintain a safe and enjoyable atmosphere for all participants. Requirements: High school diploma or equivalent required; some college coursework preferred. Previous customer service, front desk, or hospitality experience preferred. Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask in a busy environment. Basic computer proficiency and comfort using scheduling or POS systems. Willingness to work evenings, weekends, and holidays as required by event schedules. Positive, team-oriented attitude and professional demeanor. Reliable transportation and punctual attendance are essential. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Job Questions: Do you have prior customer service, hospitality, or front desk experience? Have you previously worked in a sports or recreation facility? Are you comfortable working evenings, weekends, and holidays as required by event operations? How would you describe your approach to providing excellent customer service in a fast-paced environment?

1SLBJP00002458 Title - Member Service Rep *Candidate MUST have credit union and/or banking experience as a Member Service Representative. *MUST Meet all the criteria in Job Description. **Credit Check required** Manager must review before offer made** No Bankruptcy, No Collections **Candidate Must be able to work with minimal supervision **Self-sufficient **Work well with other team members Purpose: Serve as a liaison between the member and the credit union. Provides account information, opens new accounts and handles member's daily credit union needs. This position requires the candidate to be service-oriented, detail-oriented, self-motivated, able to work with minimal supervision and be able to perform a variety of tasks in accordance with credit union procedures. Maintaining all member information in a secure manner is a must. Duties and Responsibilities: • Greet and welcome members and visitors to the credit union in a professional manner. Provide prompt, efficient and accurate service in the processing of transactions. • Respond to member requests, concerns and questions as they are presented i.e. email, phone calls, walk-ins, member relationship software, call center tickets, etc. in a professional and timely manner. • Assist members with their plastic card related issues including mailing cards, if necessary. • Open new accounts and service existing accounts. Set up new account files and provide members with all necessary information for membership. • Promote credit union products and services based on member's needs. • Perform account maintenance on member accounts when requested, with proper documentation/authorization. • May perform the following teller duties, as a Backup Teller: receive checks and cash for deposit, verifies amount, and examines checks for endorsements. This includes loan payments and processing credit card payments. Cashes checks and pays out money after verification of signatures and member balances. Places holds on accounts for uncollected funds in accordance with policies and procedures. Enters customers' transactions into computer to record transactions, and issues computer generated receipts. • Promote and explain other credit union services as needed. • Answer telephones; provide members with information as requested. • Ensure propriety and confidentiality of members' information. • Ensure compliance with policies and procedures, rules and regulations including but not limited to the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Controls. • Other duties as assigned. Experience: • Minimum 2 years of customer/member service with a credit union or bank; required • Previous cash handling experience; required • Client/DNA core experience, a plus Knowledge, Skills and Abilities: • Perform job functions independently or with limited supervision and work effectively either on own or as part of a team. • Strong oral and written communication skills; ability to speak and write clearly and effectively • Capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public. • Perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. • Effectively handle multiple, simultaneous, and changing priorities. • Capable of exercising highest level of discretion on both internal and external confidential matters. For submission; kindly share your resume with answers: Q1: How many years of customer/member service with a credit union or bank you have Q2: How many years of cash handling experience; required Q3: How many years of Client/DNA core experience, Q4: How far you live and how will you commute daily to 205 Industrial Blvd, Sugar Land TX Q5: For submission; kindly share MM/DD of Birth (no year)

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 13100 N. Pennsylvania Ave, Suite B, Oklahoma City, OK, 73134 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Company Cox Communications, Inc. Job Family Group Sales Job Profile Customer Retention Rep - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $15.00. In addition to the hourly rate identified herein, this role is eligible for an annual incentive/commission target of $16,584.00. Job Description Customer Retention and Sales Representative Our customers are the lifeblood of our business. In this role, you are the last line of defense, and the reason our customers stay with us. Through building meaningful relationships through each customer interaction, you'll be able to retain, upgrade and/or add new services. If you are looking for a challenging yet rewarding career where you'll use your persuasive skillset to help our customers rediscover the value of their Cox services, this role will do exactly that. Cox Communications, part of the Cox family of businesses, may be the place for you and we're hiring a Customer Retention Representative. The Customer Retention and Sales Representative is a full-time position currently working in the office. This is a highly consultative sales opportunity. Call center hours of operation are 7am - 10pm, Mon - Fri and 8am - 8pm, Sat. We have a shift bid process that you will go through before you are finished with the training program. Compensation includes a full-time hourly base rate of at least $15.00 per hour plus monthly targeted commissions of $1,700 with 3 times earning potential on commission. Employees also receive a ramp period of up to 2 months to adjust to commission earnings. As part of a customer loyalty-driven team, there is a variable targeted total compensation of $51,600 ($24.81 per hour), while high earners (the top 10%) reach an average annual compensation of just over $67,187.50 ($32.30 per hour). Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. You must live within the area of Oklahoma City, OK. What You'll Do You'll take calls from customers who are considering downgrading or disconnecting, listening to their concerns and steering them toward solutions so that we can turn the corner on their experience with us. You'll have transparent conversations to help customers understand the value of existing Cox products and services while uncovering the need to add additional products and services. Along the way, you'll also reaffirm the needs of each customer's household and influence or solidify the why Cox products and services satisfy their needs. You'll upsell, cross-sell, and work to retain every customer with whom you interact. You'll negotiate pricing and identify new opportunities while actively engaging in conversation about our competitors and the value Cox provides (following company guidelines, of course) You'll use our customer database to tailor solutions and help customers understand their billing. What's In It For You? How do we retain our Retention Reps? Well, when it comes to our employees, we understand that keeping you onboard begins with keeping you happy. Here are just a few ways we do our best to keep you here: First, there's Cox's highly competitive pay and other compensation perks (401k + company match, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who “get you”. At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported. Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities within the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility. Who You Are You're a persistent and resilient individual, who understands that change is a part of every salesperson's life, and you not only adapt, but look forward to change. You're driven and influential, utilizing those skills of persuasion to negotiate with customers and help them find products and services that fit their needs while maintaining revenue. You understand that value is the most important part of any sales offer, and you're not afraid to talk about price or the competition, because you know your offer has value. You're a self-starter, who has a familiarity with technology. Your sales approach is consultative because you understand that the customer doesn't always know what's available to them, so digging deep and understanding their needs is more valuable than just taking their order. Qualifications: Minimum High school diploma, GED, or relevant work experience Effective communication skills Excellent computer skills Demonstrated ability to multi-task Excellent interpersonal skills to work effectively with teams Excellent ability to persuade others through indirect influence Ability to seek out opportunities and take initiative with little or no direction Demonstrated capacity to thrive in a high-change, often ambiguous business environment Ability to establish customer relationships in a fast-paced environment Preferred Experience in the telecommunications industry 1+ years in a sales quota or retention environment 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Join the Cox family of businesses and make your mark today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $16.25 Maximum Salary: $20.75 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Objective of job: Determines preferential status of parts produced by Draexlmaier in Americas region under various applicable trade agreements. Responsible for yearly value reconciliation with CBP. Assist with tariff classification of materials use in production and parts produced by Draexlmaier within Americas. Created internal procedures to ensure customs compliance. Principal Activities: Assess and verify product country of origin in accordance with applicable regulations and USMCA requirements Review and analyze product documentation, bills of materials, and manufacturing processes to determine origin eligibility Determines qualification under UMSCA rules of origin, of parts produced by Draexlmaier in Americas region, as well as qualification under other Free Trade agreements signed by USA Determines qualification under trade agreements signed by Mexico and Nicaragua, of parts produced by Draexlmaier in each of these countries Collaborate with suppliers and internal teams to obtain supporting origin documentation and certifications Maintain accurate COO data in compliance systems and ensure timely renewal of supplier declarations Creates origin documentations for various trade agreements signed by USA, Mexico and Nicaragua Submits origin information to external customer's portals Provides guidance to Draexlmaier's suppliers within Americas region in regards to free trade agreements topics Provides support to the supplier solicitation team with topics such as clarifying regulations and suppliers inquiries Prequalification analyzes for new projects Determines impact on parts' qualification status of various changes in the supply chain (relocalization of suppliers, changes of production sites, so) Analyzes reasons for non-qualification, identifies measures to change the qualification status and work with internal and external stakeholders to implement Creates periodically statistics related to preferential status of parts produced by Draexlmaier within Americas region, preferential status of materials used in production and duty payment Performs customs duty analyses and identifies opportunities for duty reductions Assists with tariff classification activities Responsible for annual reconciliation filing with US customs Creates and implements internal procedures and work instructions within customs department to ensure compliance with the customs regulations and other governmental agencies, and with Draexlmaier internal policies and procedures Answers CBP requests for information Conduct internal reviews and audits, identifies non-compliance and propose corrective actions Provides support to the customs operation team Monitoring of customs regulations changes and propose changes to internal procedures or new procedure to align Provides support to other departments regarding planning of new supply chains Participates in the development of internal manuals related to import and export requirements Participates in the selection and implementation of new IT Tools Job Requirements: Bachelors Degree preferred not required. Area of study: Free Trade Agreement, Origin Calculations, USHTS Classif. Certification. 3 to 5 years of Free Trafe Agreement & Commodity Classif. experience. 6 to 8 years of Customs Operations. 6 to 8 years of Customs compliance topics including export control. 3 to 5 years of Supplier solicitation and origin calculations preferred. 3 to 5 years of General Rules of Interpretation (GRI) and Harmonized Tariff Schedule (HTS) We are looking forward to your application. Company / Legal Entity: DAA Dräxlmaier Automotive of America LLC., Org-Code: F-AM63

Company Cox Communications, Inc. Job Family Group Sales Job Profile Customer Retention Rep - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $15.00. In addition to the hourly rate identified herein, this role is eligible for an annual incentive/commission target of $16,584.00. Job Description Customer Retention and Sales Representative Our customers are the lifeblood of our business. In this role, you are the last line of defense, and the reason our customers stay with us. Through building meaningful relationships through each customer interaction, you'll be able to retain, upgrade and/or add new services. If you are looking for a challenging yet rewarding career where you'll use your persuasive skillset to help our customers rediscover the value of their Cox services, this role will do exactly that. Cox Communications, part of the Cox family of businesses, may be the place for you and we're hiring a Customer Retention Representative. The Customer Retention and Sales Representative is a full-time position currently working in the office. This is a highly consultative sales opportunity. Call center hours of operation are 7am - 10pm, Mon - Fri and 8am - 8pm, Sat. We have a shift bid process that you will go through before you are finished with the training program. Compensation includes a full-time hourly base rate of at least $15.00 per hour plus monthly targeted commissions of $1,700 with 3 times earning potential on commission. Employees also receive a ramp period of up to 2 months to adjust to commission earnings. As part of a customer loyalty-driven team, there is a variable targeted total compensation of $51,600 ($24.81 per hour), while high earners (the top 10%) reach an average annual compensation of just over $67,187.50 ($32.30 per hour). Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. You must live within the area of Oklahoma City, OK. What You'll Do * You'll take calls from customers who are considering downgrading or disconnecting, listening to their concerns and steering them toward solutions so that we can turn the corner on their experience with us. * You'll have transparent conversations to help customers understand the value of existing Cox products and services while uncovering the need to add additional products and services. * Along the way, you'll also reaffirm the needs of each customer's household and influence or solidify the why Cox products and services satisfy their needs. * You'll upsell, cross-sell, and work to retain every customer with whom you interact. * You'll negotiate pricing and identify new opportunities while actively engaging in conversation about our competitors and the value Cox provides (following company guidelines, of course) * You'll use our customer database to tailor solutions and help customers understand their billing. * What's In It For You? How do we retain our Retention Reps? Well, when it comes to our employees, we understand that keeping you onboard begins with keeping you happy. Here are just a few ways we do our best to keep you here: * First, there's Cox's highly competitive pay and other compensation perks (401k + company match, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. * Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you". At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported. * Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities within the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility. Who You Are You're a persistent and resilient individual, who understands that change is a part of every salesperson's life, and you not only adapt, but look forward to change. You're driven and influential, utilizing those skills of persuasion to negotiate with customers and help them find products and services that fit their needs while maintaining revenue. You understand that value is the most important part of any sales offer, and you're not afraid to talk about price or the competition, because you know your offer has value. You're a self-starter, who has a familiarity with technology. Your sales approach is consultative because you understand that the customer doesn't always know what's available to them, so digging deep and understanding their needs is more valuable than just taking their order. Qualifications: Minimum * High school diploma, GED, or relevant work experience * Effective communication skills * Excellent computer skills * Demonstrated ability to multi-task * Excellent interpersonal skills to work effectively with teams * Excellent ability to persuade others through indirect influence * Ability to seek out opportunities and take initiative with little or no direction * Demonstrated capacity to thrive in a high-change, often ambiguous business environment * Ability to establish customer relationships in a fast-paced environment Preferred * Experience in the telecommunications industry * 1+ years in a sales quota or retention environment * 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Join the Cox family of businesses and make your mark today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Job Posting Title Customer Assistance Representative III Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 9 Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is up to $41,000.00, based on education and experience. Why you'll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. * Generous state paid benefit allowance to help cover insurance premiums. * A wide choice of insurance plans with no pre-existing condition exclusions or limitations. * Flexible spending accounts for health care expenses and/or dependent care. * Retirement Savings Plan with a generous match. * 15 days of vacation and 15 days of sick leave the first year for full time employees. * 11 paid holidays a year. * Student Loan repayment options & tuition reimbursement. * Employee discounts with a variety of companies and venders. * Longevity Bonus for years of service Job Description Location: Idabel - 1400 Lynn Ln Idabel, OK 74745 Salary: up to $41,000.00, based on education and experience Full Time /Part Time: Full Time Work Schedule: Monday - Friday Primary Hours: 8-5 Position Description: The Customer Assistance Representative is responsible for helping customers seeking services and information at the county health department. This includes collecting all pertinent demographic and billing information from clients, answering phones, filing, appointment scheduling, data entry and responding to customer questions and needs. Position Responsibilities/Essential Functions: * This position is the frontline for customer service and our clients. Is responsible for all client/patient registrations for the county health department. The position is also responsible for processing WIC benefits, answering telephones, working, and coordinating with other departments, collecting, and entering billing information, accepting, and documenting payments. Other tasks include light typing assignments, scheduling appointments, providing general information to the public, filing, and maintaining client records, filing and preparation of program reports. This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals. Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports. * Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements. * Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs several tasks such as posting and recording data. * Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. * Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. * Receives or delivers materials and equipment. * Being present at the office is an essential function of the job. * Other duties as assigned. Other Duties * Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. * Works effectively in team environment, participating and assisting their peers. Minimum Qualifications: Education and Experience requirements at this level consist of one year of experience in clerical office work plus one year of experience in customer service, or an equivalent combination of education and experience. Application Requirements: * If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. * All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Valued Knowledge, Skills and Abilities Knowledge, Skills, and Abilities required at this level include knowledge of state laws and rules concerning the business operations of the agency; of accounting principles and practices; of various types of business organizations; of office practices; of business arithmetic; of methods and techniques for conducting research; of training principles and techniques; and of supervisory principles and practices. Ability is required to read and interpret laws; to communicate effectively, both orally and in writing; to establish and maintain effective working relationships with others; to apply laws and rules to individual problems and situations; to organize and direct the work of others; and to construct various types of reports. Physical Demands and Work Environment: Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms. This position requires long periods of sitting and daily use of computers and phones. Employees must be willing to complete all job-related travel associated with this position. Being present at the office is an essential function of the job. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact

Job Posting Title Customer Assistance Representative III Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 10 Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is up to $41,000.00, based on education and experience.Why you'll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Job Description Location: Moore - 424 S. Eastern Ave. Salary: up to $41,000.00, based on education and experience Full Time /Part Time: Full time Work Schedule: Monday - Friday Primary Hours: 8-5 Position Description: The Customer Assistance Representative III is responsible for maintaining a positive, empathetic, and professional attitude toward customers at all times, this position is responsible for providing assistance to customers seeking services and information at the county health department. This includes collecting all pertinent demographic and billing information from clients, answering phones, filing, appointment scheduling, data entry and responding to customer questions and needs. Position Responsibilities/Essential Functions: This position is the frontline for customer service and our clients. Is responsible for all client/patient registrations for the county health department. The position is also responsible for processing WIC benefits, answering telephones, working, and coordinating with other departments, collecting, and entering billing information, accepting, and documenting payments. Other tasks include light typing assignments, scheduling appointments, providing general information to the public, filing, and maintaining client records, filing and preparation of program reports. This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals. Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports. Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. Receives or delivers materials and equipment. Being present in the office is an essential function of this job Other duties as assigned Other Duties Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Works effectively in team environment, participating and assisting their peers. Minimum Qualifications: Education and Experience requirements at this level consist of one year of experience in clerical office work plus three years of experience in customer service, processing tax returns, bookkeeping or closely related work; or as a customer service representative plus three years of experience in customer service, processing tax returns, bookkeeping or closely related work; or an equivalent combination of education and experience, substituting thirty semester hours of college, including six semester hours in business or public administration for the required experience plus three years of experience in customer service, processing tax returns, bookkeeping or closely related work. Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Valued Knowledge, Skills and Abilities Knowledge, Skills, and Abilities required at this level include knowledge of state laws and rules concerning the business operations of the agency; of accounting principles and practices; of various types of business organizations; of office practices; of business arithmetic; of methods and techniques for conducting research; of training principles and techniques; and of supervisory principles and practices. Ability is required to read and interpret laws; to communicate effectively, both orally and in writing; to establish and maintain effective working relationships with others; to apply laws and rules to individual problems and situations; to organize and direct the work of others; provide good customer, interpersonal and communication skills; and to construct various types of reports. Physical Demands and Work Environment: Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms; carry light items; drive an automobile. This position requires long periods of sitting and daily use of computers and phones. Applicants must be willing to perform all job-related travel associated with this position. Occasionally, in state overnight and weekend travel may be required. Being present at the office is an essential function of the job. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact

Looking for a rewarding career in customer service? We just increased our hourly minimum rate! We're also offering a $1,000 sign-on bonus with a 1-year retention agreement. We'll provide you with the training needed to be successful! Schedule: 12:00pm - 9:00pm Mon, Tues, Wed, Thur 8:00am - 5pm Saturdays SUMMARY The Customer Resolution Specialist (CRS) provides exceptional service in the Bank's Contact Center by interacting with clients over the telephone and through online chat methods. Develops and maintains strong client relationships by recognizing client needs through effective listening skills, asking need-defining questions, using critical thinking skills, and recommending appropriate products or services. The successful CRS demonstrates a strong desire to build client respect and trust through credibility, friendliness, sincerity, empathy, and patience. Excellent communication skills over the telephone and live chats and the ability to handle a large volume of contacts are essential. The CRS role is challenging, and the environment is fast paced, yet rewarding. Our colleagues take the time to truly listen to our clients and take ownership so they can effectively resolve all inquiries and concerns. PRIMARY DUTIES/RESPONSIBILITIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. * Provides prompt, courteous, and accurate service to clients, via the telephone, mobile app and live chat. Responds to client inquiries, requests, and concerns. Identifies, researches, and resolves issues using systems and resources available, taking ownership of each client interaction. * Maintains a friendly and outgoing personality to deal calmly with client problems and questions. Effectively de-escalates client issues using empathy and conflict resolutions skills. * Processes requests from both internal and external clients. * Quickly learns about Bank products, services, systems, policies and procedures through ongoing training, self-study and career development. Makes efficient use of time despite frequent interruptions and utilizes downtime to learn more about Bank. * Utilizes effective listening and discernment skills, asks need-defining questions, recognizes client needs and matches them with appropriate products through sales or referrals and applies appropriate taglines when offering bank products and services. * Utilizes effective time management and prioritization skills in order to handle a high volume of multiple communication methods in a fast-paced environment. * Works well in a group setting and maintains a courteous and professional demeanor. * Demonstrates effective teambuilding skills and contributes ideas and suggestions that benefit the team and clients. * Provides technical support for online banking and other bank-wide products. * Assists clients with loan and new account applications, including scheduling closings at a branch location. * Input disputes for clients via the telephone and internet. * Makes outbound calls to clients concerning suspected fraudulent transactions. * Maintains the highly confidential nature of client information and records. * Consistently supports the Bank and its Mission, Vision and Core Values. * Serves as support for the Virtual Bank, Banno and Chat services, Treasury service clients, and other duties as needed to meet department needs. * Performs other relevant duties as assigned by the Customer Service Managers or Director. * Arrives at work and is available to take calls at the start of scheduled shift. The contact center can only achieve our goals and properly serve clients if every colleague adheres to his or her schedule. Therefore, regular and reliable attendance and punctuality is essential.

Come and work for Envoy Air, an American Airlines Group Company, at Lawton-Fort Sill Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $13.23/hr Responsibilities What's in it for you? * Travel for free with your family and friends on flights across the American Airlines global network * Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy * 401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future * In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level * Both full-time and part-time positions available * Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever * Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert What you will be doing! * Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience * This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner * No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination * Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals * No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift * Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination * Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: * Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds * Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. * 18 years or older * High school diploma, GED, or international equivalent * Ability to pass a pre-employment drug screen and background check * Authorized to work in U.S. without sponsorship Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut

Part-time Description Under the direct supervision of an Account Servicing Records Management Supervisor, it is the basic responsibility of the Account Servicing Specialist to input and maintain customer's deposit account information within the bank's database, track supporting documents, and balance related internal accounts through the consistent use of best practices for compliance, accuracy, completeness, timeliness, and other relevant measures of quality. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Duties/Responsibilities: Review and verify accuracy of additions and modifications to deposit account database made by Personal Bankers and Call Center personnel in accordance with the bank policy, the Bank Secrecy Act, and other applicable regulations Processing incoming and outgoing wires Processing incoming and outgoing ACH files. Processing mobile deposits, NSF items, Chargebacks, reject processing and error reports End of day process Verify completeness and accuracy of Synergy document database for deposit accounts which may be input and modified at all bank locations Handle routine inquiries made by customers or other bank employees in an efficient and courteous manner Adhere to sensitive deadline and time constraints Perform all necessary duties to ensure effective workflow and effective realization of total department goals Requirements Required Skills/Abilities: Must work well within a team and help create a positive team environment Ability to communicate effectively with customers as well as other employees Excellent organizational skills Must be capable of performing multiple tasks on a regular basis Problem Sensitivity Commitment to Quality Exercise a willingness and commitment to adhere to the bank's core values. Ability to identify and report risks that could impede the reputation, safety, security, or financial success of the bank. Education and Experience: Associate degree preferred Bookkeeping/banking experience may compensate for formal education Microsoft Word and Excel experience

Full-time Description Answer inbound crisis and social service referral contacts via phone, text, chat and email in a 24/7 call center setting. Provide individuals with crisis de-escalation, problem solving, brief assessment and appropriate social service referrals. All client and resource information will be recorded accurately in the appropriate contact center database. JOB RESPONSIBILITIES: Answer phone calls with an appropriate tone of voice, providing a caring and supportive voice. Answer chats, and texts using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections. Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds. Identify and reflect the feelings of all contacts. Identify line of business and log accordingly. Assess contact's needs or situation using pertinent questions and follow protocol. Provide appropriate screenings for specialized programs or appointment setting. Advocate for clients when appropriate. Complete assessments for clients in high-risk situations. Access 2-1-1 database for resources and appropriately refer contacts. Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment. Maintain accurate data collection on all contacts in the appropriate database. Maintain acceptable level of contact handling and customer service performance as described by 2-1-1 training standards including handling multiple chats, texts and emails simultaneously. Complete all training for new programs and services related to 2-1-1 and providing feedback as needed. Actively participate with the team as needed. Ability to work alternative schedules. Perform other duties as assigned including, but not limited to, working alternative shifts and/or schedules. Ability to handle and manage stress due to scope and type of calls/texts that may be received. Requirements High school diploma/GED required Bachelor's degree in social work, sociology or related field preferred. One-year experience in contact center, crisis hotline or information and referral service preferred. Equivalent combination of education and experience will be considered Bilingual in English and Spanish preferred. REQUIRED SKILLS AND ABILITIES: Ability to effectively assess client needs and show sensitivity to issues presented by contacts. Excellent communication skills Excellent computer literacy Self-starter Effective time management Ability to work in a high paced contact center. Ability to work in multiple client management databases. Proficiency in Microsoft Office products such as Outlook, required. Access or other relational database experience, helpful. Demonstrated knowledge of health and human services desired. AIRS or AAS certification preferred. Must achieve AIRS or CRS certification within 3 years of becoming eligible. Physically able to lift 20 pounds, bend/stoop Sit for long periods of time and talk on the telephone Salary Description $13.00 to $14.00 per hour depending on experience

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for a CX Customer Experience (Acco Customer Experience, Accounts Receivable, Representative, Account Manager, Customer Service, District Manager, Manufacturing, Retail

Job Posting Title Customer Assistance Representative III Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 10 Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is up to $41,000.00, based on education and experience. Why you'll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. * Generous state paid benefit allowance to help cover insurance premiums. * A wide choice of insurance plans with no pre-existing condition exclusions or limitations. * Flexible spending accounts for health care expenses and/or dependent care. * Retirement Savings Plan with a generous match. * 15 days of vacation and 15 days of sick leave the first year for full time employees. * 11 paid holidays a year. * Student Loan repayment options & tuition reimbursement. * Employee discounts with a variety of companies and venders. * Longevity Bonus for years of service Job Description Location: Moore - 424 S. Eastern Ave. Salary: up to $41,000.00, based on education and experience Full Time /Part Time: Full time Work Schedule: Monday - Friday Primary Hours: 8-5 Position Description: The Customer Assistance Representative III is responsible for maintaining a positive, empathetic, and professional attitude toward customers at all times, this position is responsible for providing assistance to customers seeking services and information at the county health department. This includes collecting all pertinent demographic and billing information from clients, answering phones, filing, appointment scheduling, data entry and responding to customer questions and needs. Position Responsibilities/Essential Functions: * This position is the frontline for customer service and our clients. Is responsible for all client/patient registrations for the county health department. The position is also responsible for processing WIC benefits, answering telephones, working, and coordinating with other departments, collecting, and entering billing information, accepting, and documenting payments. Other tasks include light typing assignments, scheduling appointments, providing general information to the public, filing, and maintaining client records, filing and preparation of program reports. This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals. Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports. * Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements. * Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. * Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. * Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. * Receives or delivers materials and equipment. * Being present in the office is an essential function of this job * Other duties as assigned Other Duties * Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. * Works effectively in team environment, participating and assisting their peers. Minimum Qualifications: Education and Experience requirements at this level consist of one year of experience in clerical office work plus three years of experience in customer service, processing tax returns, bookkeeping or closely related work; or as a customer service representative plus three years of experience in customer service, processing tax returns, bookkeeping or closely related work; or an equivalent combination of education and experience, substituting thirty semester hours of college, including six semester hours in business or public administration for the required experience plus three years of experience in customer service, processing tax returns, bookkeeping or closely related work. Application Requirements: * If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. * All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Valued Knowledge, Skills and Abilities Knowledge, Skills, and Abilities required at this level include knowledge of state laws and rules concerning the business operations of the agency; of accounting principles and practices; of various types of business organizations; of office practices; of business arithmetic; of methods and techniques for conducting research; of training principles and techniques; and of supervisory principles and practices. Ability is required to read and interpret laws; to communicate effectively, both orally and in writing; to establish and maintain effective working relationships with others; to apply laws and rules to individual problems and situations; to organize and direct the work of others; provide good customer, interpersonal and communication skills; and to construct various types of reports. Physical Demands and Work Environment: Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms; carry light items; drive an automobile. This position requires long periods of sitting and daily use of computers and phones. Applicants must be willing to perform all job-related travel associated with this position. Occasionally, in state overnight and weekend travel may be required. Being present at the office is an essential function of the job. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact

Looking for a rewarding career in customer service? We just increased our hourly minimum rate! We're also offering a $1,000 sign-on bonus with a 1-year retention agreement. We'll provide you with the training needed to be successful! Schedule: 12:00pm - 9:00pm Mon, Tues, Wed, Thur 8:00am - 5pm Saturdays SUMMARY The Customer Resolution Specialist (CRS) provides exceptional service in the Bank's Contact Center by interacting with clients over the telephone and through online chat methods. Develops and maintains strong client relationships by recognizing client needs through effective listening skills, asking need-defining questions, using critical thinking skills, and recommending appropriate products or services. The successful CRS demonstrates a strong desire to build client respect and trust through credibility, friendliness, sincerity, empathy, and patience. Excellent communication skills over the telephone and live chats and the ability to handle a large volume of contacts are essential. The CRS role is challenging, and the environment is fast paced, yet rewarding. Our colleagues take the time to truly listen to our clients and take ownership so they can effectively resolve all inquiries and concerns. PRIMARY DUTIES/RESPONSIBILITIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. * Provides prompt, courteous, and accurate service to clients, via the telephone, mobile app and live chat. Responds to client inquiries, requests, and concerns. Identifies, researches, and resolves issues using systems and resources available, taking ownership of each client interaction. * Maintains a friendly and outgoing personality to deal calmly with client problems and questions. Effectively de-escalates client issues using empathy and conflict resolutions skills. * Processes requests from both internal and external clients. * Quickly learns about Bank products, services, systems, policies and procedures through ongoing training, self-study and career development. Makes efficient use of time despite frequent interruptions and utilizes downtime to learn more about Bank. * Utilizes effective listening and discernment skills, asks need-defining questions, recognizes client needs and matches them with appropriate products through sales or referrals and applies appropriate taglines when offering bank products and services. * Utilizes effective time management and prioritization skills in order to handle a high volume of multiple communication methods in a fast-paced environment. * Works well in a group setting and maintains a courteous and professional demeanor. * Demonstrates effective teambuilding skills and contributes ideas and suggestions that benefit the team and clients. * Provides technical support for online banking and other bank-wide products. * Assists clients with loan and new account applications, including scheduling closings at a branch location. * Input disputes for clients via the telephone and internet. * Makes outbound calls to clients concerning suspected fraudulent transactions. * Maintains the highly confidential nature of client information and records. * Consistently supports the Bank and its Mission, Vision and Core Values. * Serves as support for the Virtual Bank, Banno and Chat services, Treasury service clients, and other duties as needed to meet department needs. * Performs other relevant duties as assigned by the Customer Service Managers or Director. * Arrives at work and is available to take calls at the start of scheduled shift. The contact center can only achieve our goals and properly serve clients if every colleague adheres to his or her schedule. Therefore, regular and reliable attendance and punctuality is essential.