Customer Service
Customer assistant job in Virginia Beach, VA
Watson Apparel Co, LLC is looking for an organized, charismatic, attentive & experienced Full-Time Customer Service Representative to join our Corporate office.
The Customer Service Representative will work with customers via phone and/or email who have complaints, orders, or require information about products/services purchased from the organization and provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.
Qualifications of the job:
1 to 2 years of demonstrated customer service experience (preferably in a retail/clothing environment, call/customer support center, or business/office administration setting)
Attention to detail and great organization skills
Communication Skills (via phone lines and/or email)
Problem-solving aptitude
Demonstrated ability to meet and maintain work schedules and deadlines
Experience with Microsoft Office (Word & Excel)
Ability to work independently and in a team setting
Preferred Qualifications:
2 to 5 years of demonstrated customer service experience (preferably in a retail/clothing environment, call/customer support center, or business/office administration setting)
Experience and/or knowledge of Shopify and Gorgeous platforms
Pay range: $15-$17/hr
Benefits:
Dental insurance
Health insurance
Vision insurance
Schedule:
Day shift
Monday to Friday
Weekends as needed
Ability to commute/relocate:
Virginia Beach, VA: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Auto-ApplyHVAC Service Expert
Customer assistant job in Gloucester Point, VA
Love the HVAC industry? Thrive on solving problems and helping customers stay comfortable year-round? If you're a skilled troubleshooter with a passion for service, we want to meet you! Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions.
What We Offer
Competitive pay, benefits, and opportunities to grow with us
Incentive pay through bonus and spiff program
The chance to make a big impact in a growing, family-owned business
A supportive team that values safety, kindness, ownership, family and community
Many advancement opportunities
Retirement Plan with a company match
Training and development
Paid time off, Holiday pay & paid birthdays!
What You'll Do
Complete all general HVAC in-home service calls
Establish customer rapport to sell the right products and services
Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions
Educate and assist customers in choosing the best finance options and maintenance plans
Explain replacement opportunities for aging, inefficient or underperforming systems
Understand your service criteria and hold yourself accountable for exceeding revenue goals
Show yourself as professional and knowledgeable to win new referrals and repeat business
Work alongside customer service and dispatch to ensure overall success of the business
Maintain a clean, organized job site and well inventoried truck
Participate actively in all training exercises, morning meetings, and events
Train and mentor apprentices to ensure quick, accurate repairs and installations
Be accurate and timely with invoices, timecards, curbside feedback and option sheets
What We're Looking For
3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems
Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams
Strong verbal and written communication skills
High integrity with advanced social skills and ability to make solid connections
Highly organized with exceptional follow-through abilities
Competitive individual contributor who also loves to win as a team
A valid driver's license with a clean, safe driving record
Auto-ApplyCustomer Experience Consultant - 100% Commission (TSG-20251204-027)
Customer assistant job in Norfolk, VA
Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
HVAC Service Expert
Customer assistant job in Gloucester Point, VA
Job Description
Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions.
What You'll Do
Complete all general HVAC in-home service calls
Establish customer rapport to sell the right products and services
Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions
Educate and assist customers in choosing the best finance options and maintenance plans
Explain replacement opportunities for aging, inefficient or underperforming systems
Understand your service criteria and hold yourself accountable for exceeding revenue goals
Show yourself as professional and knowledgeable to win new referrals and repeat business
Work alongside customer service and dispatch to ensure overall success of the business
Maintain a clean, organized job site and well inventoried truck
Participate actively in all training exercises, morning meetings, and events
Train and mentor apprentices to ensure quick, accurate repairs and installations
Be accurate and timely with invoices, timecards, curbside feedback and option sheets
Requirements
What We're Looking For
3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems
Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams
Strong verbal and written communication skills
High integrity with advanced social skills and ability to make solid connections
Highly organized with exceptional follow-through abilities
Competitive individual contributor who also loves to win as a team
A valid driver's license with a clean, safe driving record
Benefits
Competitive pay, benefits, and opportunities to grow with us
Incentive pay through bonus and spiff program
The chance to make a big impact in a growing, family-owned business
A supportive team that values safety, kindness, ownership, family and community
Many advancement opportunities
Retirement Plan with a company match
Training and development
Paid time off, Holiday pay & paid birthdays!
Customer Sales & Serv Rep
Customer assistant job in Newport News, VA
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Service Agent
Customer assistant job in Norfolk, VA
Job Description
Full-Time Customer Service Agent
(All interviews will be conducted at our Chesapeake office)
Ruby is dedicated to creating personal connections that empower businesses to thrive. We are seeking a full-time (40 hours/week) Customer Service Agent to act as a Virtual Receptionist, providing the friendly, professional voice our customers depend on. Your responsibilities will include managing incoming calls and website chats with skill. Since we deliver exceptional service 24/7, 365 days a year, this role requires availability to work a weekend day and holidays.
This role is perfect for a customer service professional who thrives in a fast-paced, high-call-volume environment and is dedicated to consistently creating exceptional experiences. You will be responsible for skillfully handling incoming calls and chats while maintaining adherence to service quality and performance expectations.
Success requires multitasking skills across dual screens, strong attention to detail in all written communication, and a commitment to reliable attendance and schedule adherence.
To be successful in this role, you must have:
Type a minimum speed of 40 WPM
Proficient computer skills and the ability to multitask using two monitors
A warm and friend demeanor, with the ability to maintain composure and confidence when assisting emotional or upset callers
A proven track record of self-motivation and accountability
Bonuses, but not required:
At least one year experience in a call center or high-volume inbound call role, or
Professional/administrative role with light inbound call volume, or
Customer service/experience role
Experience in utilizing Office 365
Bilingual (Read, write, and speak in Spanish and English)
Pay and Benefits:
Pay: $21/hour with perfect attendance. Perfect attendance means being on time for the start of your shift, returning on time from all breaks, and completing your full assigned shift. Compensation without perfect attendance is $19/hour
Benefits:
Full Medical, Dental, and Vision Insurance
Employee Stock Ownership Plan
401k with Matching Contributions
2 Weeks Paid Vacation in 1 Year
Life Insurance Policy
Legal Assistance
Ruby is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Job Posted by ApplicantPro
Customer Service
Customer assistant job in Chesapeake, VA
Job ID -14790 Chesapeake ,VA Only 3 months contract , may turn full time perm. CW_On-Site Services Specialist. IMS Ops /(Customer Service) Excellent Customer service with internal customer is expected. The majority of work this person will be doing will set the pace for the other employee's in the department. Speed and accuracy are expected. person will be opening mail removing any barriers such as staple and preparing the mail for the next step in the process of scanning.
Must possess the ability to sit and/or stand for extended periods of time as required.
Attention to detail is a must, as well as the ability to complete assigned and repetitive tasks.
Candidate needs to be able to lift up to 50 pounds.
Candidate needs to be able to work overtime with little to no notice as well as occasional weekends, & must have reliable transportation.
employee will be working the same schedule as the employee's in the department:
Additional overtime hours may be needed with little to no notice depending on the work flow.
Responsibilities:
Daily work to include but not limited to, opening mail removing Barriers such as staples and clips, stacking correspondence in method described by the supervisor.
Assisting in the mail room sorting mail as needed and delivering the mail throughout the department.
Keep hourly tracking of completed work and turn in daily tracking sheets to the supervisor.
Employee will be responsible for keeping track of their own worked hours and report the time card to their agency before the beginning of their shifts on Monday morning to be approved.
employee is to maintain the efficient work atmosphere while working in the department as to know distract other employee's.
Employee is expected to assist wherever the supervisor requires them and to do what the Supervisor request of them.
Employee needs to be respectful and polite to all personnel and Clients while in the building Comments/Special Instructions Attached Documentation:No record(s) found.
Thanks ,
Asma Khan Suri
Additional Information
All your information will be kept confidential according to EEO guidelines.
Entry Level Sales Customer Representative
Customer assistant job in Norfolk, VA
Reimagine Your Lifestyle, Build a Career with Freedom and Purpose! Ready for a career that rewards your drive and gives you real work-life balance? We offer a 3-4 day schedule, unlimited earning potential, and all-expenses-paid travel incentives, all while working primarily from home. We're seeking Sales Customer Representatives who want flexibility, independence, and impact.
What You'll Do
Work with warm, pre-qualified leads, no cold calls.
Conduct financial assessments and present tailored solutions in Life Insurance, IUL, and Annuities.
Meet clients via Zoom, phone, or locally to guide them through clear, confident decisions.
Build strong relationships and stay organized using advanced CRM tools.
Why You'll Love It
Unlimited commissions. your income matches your effort.
3-4 day workweek with remote flexibility.
All-paid travel incentives for top performers.
Training and mentorship to help you succeed fast.
Supportive, growth-minded team culture.
Benefit options available, including life insurance and healthcare.
Who You Are
Professional communicator and relationship builder.
Self-motivated and results-driven.
Passionate about helping others achieve financial confidence.
Local candidate open to occasional in-person client meetings.
Additional Details
This is a commission-based 1099 position offering the freedom of self-employment with the backing of an established organization. Your success determines your earnings and there's no limit to how far you can go.
Auto-ApplyCustomer Support
Customer assistant job in Norfolk, VA
Your mission is helping others.
Your passion is customer service.
Nice to meet you.
Life Protect 24/7 is an inbound call center searching for self-motivated, high performing individuals with a desire to advocate for others, challenge themselves, become leaders in providing a world class customer experience and solidifying relationships with our customer base. If this sounds like you, you are a great candidate for our on-site Technical Customer Support position.
How do you do that?
You will receive calls from current customers needing technical support with their mobile medical, security alert device. Our product and the service it provides helps rescue over 5,000 individuals every month.
You will report to the QA Manager and be responsible for handling inbound calls, questions, and inquiries from our customer base in a respectful and professional manner. Preserving the relationship and improving our customers' relationship will be at the forefront of your service. You will listen patiently, engage with the customer, show empathy, build rapport, track information, and offer solutions to questions they have about their product's functionality, while providing a world class customer experience.
Other responsibilities include:
Handling cancellation calls by listening to the customers concerns and providing solutions to retain the customer
Handling customer questions, inquiries, and complaints in a professional manner
Identifying and reporting escalated issues and complaints to management
Processing cancellations and returns
Offering savings opportunities and switching the form of payment when applicable
What we offer:
Weekly Pay
Paid Training
Paid Time Off
Medical, Dental, Vision, AD&D, and Life Insurance
HSA Options
401k with Company Match
Employee Development Program
Employee Product Discount
Beautiful Call Center Work Space
Convenient access to walking trails and Norfolk Premium Outlets
What you offer:
Must be at least 18 years of age
High school diploma or equivalent
Willingness to learn (prior medical device experience not necessary)
1-2 years of customer service and retention in a contact center, service industry, or retail sales
Strong communication skills (verbal, written, and interpersonal)
A patient, customer focused approach with adaptability to new situations
Ability to multitask, prioritize and manage time
Motivation, and desire to achieve powered by YOU!
Pay: Starts at $14; growth opportunities to $15.50/HR
Schedule:
Monday 9am-7pm
Tuesday-Friday 9am-6pm
Every other Saturday 9am-6pm
If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table.
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are an E-Verify company.
Auto-ApplyCustomer Service and Kitchen Staff
Customer assistant job in Chesapeake, VA
We are hiring for the following positions full-time and part-time: Chill / Treat Staff: This position is responsible for preparing food. Requires great multitasking and time management skills.
Cashier / Customer Service: This position services the fans that come into the restaurant. Requires great social skills and multitasking.
Drive-Thru Order Taker: This position services the fans that visit our restaurant via the Drive Thru. Requires great social skills and multitasking.
We are seeking highly motivated customer service and kitchen staff that have great people skills and interest in taking part in a growing business. Restaurants are fast paced and will teach you to multitask and get things done as a team. If you already have great customer service skills and are able to multitask that would be a huge plus!
All Employees Enjoy:
Employee meal discount program
An excellent support network and opportunities for promotion
The personalized training, support and tools you need to reach your goals
The opportunity to play a key role in the operation of a growing local franchise
Healthy work life balance with both full time and part time positions
Defined career paths for those who pursue a long-term career at Dairy Queen
Full Time Employees Enjoy:
Paid Vacation
Paid Holidays
Health Insurance
Customer Service and Kitchen Staff considered full time after a year of averaging over 30 hours per week.
Retirement plans available to qualified employees please inquire if interested.
DQ operators have been providing consumers with crave-satisfying treats and food since 1940.
Mid Atlantic Dairy Queen owns and operates 14 locations across Hampton Roads.
Mid Atlantic Dairy Queen takes pride in providing an excellent atmosphere for our staff and fans.
We are an Equal Opportunity Employer!
Auto-ApplyCUSTOMER SERVICE ASSISTANT, 311
Customer assistant job in Newport News, VA
Target Hiring Range: $35,870. 00 - $46,631.
00 Based on Experience
Customer Service Advisor
Customer assistant job in Virginia Beach, VA
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
Customer Service Advisor - 3969
Customer assistant job in Virginia Beach, VA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
**
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
*
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
Full Time Customer Service Clerk
Customer assistant job in Virginia Beach, VA
Full Time Customer Service Clerk(Job Number: 2527174) Full-time Description SUMMARY. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires accurately and efficiently operating the cash register, providing various services at the customer service counter, and maintaining security and control of all funds in the cash register. Perform duties of floor monitor when one is not assigned to be on-duty. May be assigned to be the on-duty floor monitor. Perform the duties of cashier and bagger when appropriate.
Customers are among Harris Teeter's most valuable assets. Every associate represents Harris Teeter to our customers and the public. The way associates perform their jobs presents an image of the entire Company. Customers judge Harris Teeter by how they are treated each time they have contact with an associate. Therefore, one of the top business priorities is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to customers.
Harris Teeter will provide training to all associates who have extensive customer contact. If a customer wishes to make a specific comment or complaint that you cannot resolve, you are required to direct that person to the department manager or manager-on-duty for appropriate action. Remember that all contacts with the public in person, over the telephone, and through any communication reflect not only on an individual associate but on Harris Teeter as a whole. Positive customer relations will not only enhance the public's image of Harris Teeter, but also pay off in greater customer loyalty and increased sales and profit.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other duties may be assigned.
CUSTOMER SERVICE
Your job performance is required to demonstrate the highest level of customer service. Never be rude to a customer under any circumstance.
Follow through on customer requests. If you cannot say “yes” to a customer's request, bring in the manager-on-duty.
Your full focus are required to be on the customer and processing their order. You are required to:
· Cheerfully invite customers to the customer service area.
· Make eye contact with and smile at every customer.
· Speak to customers in a genuine, clear, and enthusiastic manner.
· Greet every customer and accompanying family members [especially children]. Ask the customer if they found everything they were looking for.
· Tell customer the total of their order.
· Clearly count back change to the customer. Call customer by their name if paying by check or if known.
· Follow proper VIC card procedures. Circle the VIC savings on the receipt and tell customer the amount of their VIC savings.
· Always tell customer “Thank you for shopping with us today!”
Reflect an appropriate business image to customers and visitors. How you dress, your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates. During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance. You are required to always dress and groom yourself according to our Company policy that reflects accepted conservative norms.
Be reliable and punctual by reporting for work on time and as scheduled. When you are absent or late, it places a burden on other associates and can impact productivity and service. In the rare instances when you cannot avoid being late or are unable to work as scheduled, notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time so that appropriate arrangements can be made.
Operate cash register and provide customer service in an accurate and efficient manner. Identify various types of produce and operate register scales (if applicable). Perform register maintenance duties. Maintain security and good cash control. Monitor customer service area security.
Answer incoming calls and directs callers to appropriate personnel by performing the following duties: Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department; Takes and delivers messages when appropriate personnel are unavailable; Answers questions about organization and provides callers with address, directions, and other information.
Answer telephones by saying “Harris Teeter [store name], this is [name], may I help you?” and provide requested information in a polite and professional manner. Respond back to people on “hold” in a timely manner.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
Perform daily customer service related functions, i.e. voids, refunds, exchanges, check cashing, postage, money orders, money grams, UPS service, copy service, etc. Complete paperwork accurately and maintain proper records.
Perform price checks when requested.
Inform office associates of monetary and supply needs in the customer service area.
Communicate in English with customers and fellow associates regarding requests, current sales promotions, marketing campaigns, and essential products. Inform management of the lack of advertised items, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate.
Comply with state and local ABC and tobacco laws and ensure strict enforcement.
Carefully bag groceries efficiently following Company procedures. Cheerfully bag groceries however the customer requests. Carefully place order in shopping cart.
Be knowledgeable of and perform fixed activities when business is light. (i.e. sweeping, cleaning, blocking, straightening, etc.)
Understand the overall Customer Service Department operation.
Adapt to various situations and adjust to shifting priorities. Be flexible and able to perform multiple tasks without showing signs of stress or irritability.
Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire shift.
Provide assistance to fellow associates to complete their daily tasks and other duties as assigned.
Keep Our Stores Clean. Comply with Health Department requirements and follow Harris Teeter sanitation procedures. Keep counters and register area clean at all times, garbage emptied, displays well merchandised and neat, etc.
Follow all safety regulations and help keep the store free of dangerous situations. Immediately inform store management of all accidents and/or safety hazards. Record accidents and safety hazards in the designated log.
Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual.
Establish a working and shopping environment of trust, respect, and integrity.
Maintain professional behavior per Company policy.
Take Excellent Care Of Your Fellow Associates. Be a team player. Support and assist your fellow associates without complaint. Be open to new ideas and opportunities. Follow through with any special requests or recommendations from management.
Comply with Company standards, policies, and procedures.
Perform essential job functions throughout scheduled hours.
Qualifications QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 16 years of age.
PERSONAL SKILLS. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to calculate a discount % amount. Ability to perform these operations using units of American currency.
REASONING ABILITY. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING. Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Repetition
Weight
Frequently - near constant work
Up to 25 lbs
Intermittently - up to several times an hour
Up to 50 lbs
Occasionally - up to several times a shift
Up to 75 lbs
The National Institute of Occupational Safety and Health (NIOSH) has published guidelines for safe lifting. Based on those, Harris Teeter requires our associates to obtain assistance from a second associate ("team lifting") when lifting any case or object weighing 50lbs or greater. Harris Teeter also recognizes that some associates may need to obtain assistance with weights under 50lbs, and encourages team lifts for any weight that an associate feels uncomfortable lifting by themselves.
While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must frequently lift and/or move up to 25 pounds and reach 6 to 48 inches, intermittently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and depth perception.
WORK ENVIRONMENT. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the individual is occasionally exposed to wet and/or humid conditions and moving mechanical parts. The individual is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.
COMPETENCIES. To perform the job successfully, an individual is required to demonstrate the following competencies:
Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Informs management at least 2 hours before shift begins when going to be late or absent from work.
Customer Service - Provides exceptional customer service even in difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
Diversity - Demonstrates knowledge of Company EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds Company values.
Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed.
Innovation - Generates suggestions for improving work; Presents ideas and information in a respectful manner.
Interpersonal Skills - Is never rude; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Judgement - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Sets and achieves personal goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
Oral Communication - Speaks English clearly and persuasively in positive, negative, and in emergency or other situations in which individuals must speak a common language to promote safety; Listens and gets clarification; Responds appropriately to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively in English; Presents numerical data effectively; Able to read and interpret English-written information.
Organizational Support - Follows policies and procedures; Completes tasks correctly and on time.
Planning/Organizing - Prioritizes work activities; Uses time efficiently.
Problem Solving - Identifies and resolves concerns in a timely manner; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Teamwork - Balances team and own responsibilities; Is open to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to build knowledge and skills; Shares job knowledge with others.
Primary Location VA-VIRGINIA BEACH-STORE 369 - VA BEACH-BENNEMAN FARMJob Customer ServiceJob Posting Dec 12, 2025, 6:11:19 PM-Dec 20, 2025, 4:59:00 AM
Auto-ApplyService Specialist
Customer assistant job in Chesapeake, VA
Link-Belt Mid-Atlantic is a construction equipment company, offering sales, rentals, parts, and service. Our legacy is built on quality products and customer satisfaction. Currently we have a Service Specialist role open in the Chesapeake area. The Service Specialist is responsible for the maintenance, inspection, diagnosis, and repair of construction equipment machinery and components, primarily in a field setting. Essential functions of the position include:
Efficiently and effectively diagnose and perform field service repairs as directed and ensure the proper completion of each to the customer's satisfaction.
Ensure that all required parts, materials, and supplies necessary to complete the repair are ordered and obtained prior to arriving at the jobsite.
Identify and arrange for the procurement of additional items as needed after initial inspection and diagnosis of the service repair.
Adhere to all safety and environmental regulations and guidelines necessary during repair and ensure work area is properly cleaned upon completion.
Ensure that the customer is kept informed of completed repairs and communicate to them any problems or issues found that extend beyond the scope of the original service call.
Maintain an adequate level of tools necessary to perform the service requirements.
Document and maintain proper records of time spent on each repair, parts and materials used, and detailed descriptions of work performed.
Ensure that all parts and materials not used are returned upon completion of the service work per the established guidelines.
Provide labor hours daily to the Service Manager or Branch Administrator to ensure timely posting of hours to the appropriate work orders.
Prepare and submit expense reports (accompanied with the appropriate receipts) and service truck mileage on a timely basis.
Ensure that the service truck is properly maintained in good working condition and appearance.
Maintain personal appearance in a neat and professional manner (within the context of the working environment) and ensure professional communications with customers and coworkers.
Notify Service Manager of any tooling, shop, yard, or vehicle requirements or deficiencies.
Continue with service training education to enhance knowledge and service capabilities, and remain current on new technologies.
General qualifications for this role:
High School or GED
Minimum of five (5) years of related experience in diagnostic and repair work on construction equipment machinery
Must be able to read and interpret technical manuals and drawings
Must have Commercial Driver's License (CDL)
*Link-Belt Cranes does not accept unsolicited resumes or calls from third-party recruiters or employment agencies*
Juvenile Services Specialist I
Customer assistant job in Chesapeake, VA
This is a great time to work for the City of Chesapeake! Juvenile Services is seeking a highly motivated individual to serve as a Juvenile Services Specialist in our secure detention facility. This role is responsible for supervising and supporting youth residents, promoting positive behavior, and ensuring a safe and structured environment.
Key Responsibilities:
* Direct daily activities of residents using approved behavioral management strategies.
* Exercise independent judgment and respond appropriately during crisis situations.
* Maintain accurate documentation, including daily electronic log cards and incident reports.
* Conduct individual and group counseling sessions with residents.
* Perform crisis intervention and maintain case management files.
* Transport residents to court appearances, appointments, or other authorized activities.
* Plan and facilitate individual and group recreational activities.
* Complete daily room and unit audits; assist nursing staff as a medical aide if assigned.
* Conduct resident searches after outings or visits; supervise nightly showers.
* Oversee residents in school, on the unit, and during recreational time.
* Physically restrain residents when necessary to prevent injury and maintain safety.
* Perform other duties as assigned in support of the facility's mission.
Knowledge, Skills, and Abilities:
* General understanding of counseling principles and practices, particularly with juvenile offenders.
* Ability to build rapport with youth while maintaining professional boundaries.
* Strong crisis management, communication, and observational skills.
* Ability to remain calm under pressure and make sound decisions in emergency situations.
* Familiarity with juvenile justice systems, trauma-informed care, or secure residential settings is a plus.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications
Vocational/Educational Requirement: Requires high school diploma and formal training or special courses equivalent to satisfactory completion of one year of college education in criminal justice, law enforcement or a closely related field.
Experience: In addition to satisfying the vocational/educational standard, this class requires a minimum of six months of related, full-time equivalent experience. Preferred experience participating in group counseling sessions in a group home, detention center, or non-secure residential setting.
Special Certifications and Licenses: Depending on position, may require a valid driver's license and a driving record that is in compliance with City Driving Standards. Requires Handle With Care, CPR, and First Aid certifications within 45 days of hire.
Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
* General knowledge of the techniques and means of interviewing;
* Some knowledge of the fundamental principles of adolescent psychology;
* Thorough knowledge of the laws and procedures related to juvenile detainees;
* Ability to counsel and conduct interviews of a personal, sensitive nature;
* Ability to communicate complex social ideas effectively, orally and in writing; and possess excellent computer skills.
* Ability to establish and maintain effective working relationships with city agency officials, court personnel, co-workers, residents, and residents' parents or guardians.
CS Therapist I-Forensic Services Peer Specialist
Customer assistant job in Williamsburg, VA
Do you want to make a difference in the lives of adults who are seriously mentally ill and involved with the legal system? Come be a part of a Team of professionals who value quality services, integrity, and accountability and who are committed to helping these individuals re-enter their communities and re-emerge on their paths to recovery. The Forensic Services Program serves adults who are detained at the Adult Detention Center, who have been adjudicated Not Guilty by Reason of Insanity, and/or who are in need of Competency Restoration Services; we also provide Juvenile Competency Restoration Services.
Our services are provided in the office, in the community, at the local jail, or at the state hospital. We are seeking qualified applicants to fill our full-time Therapist I Peer Support Specialist position. Successful candidates will have lived experience and success in treatment and recovery. The candidate will have success in providing services to adults with serious mental illness, justice involvement, and/or substance use disorder, knowledge of recovery model practices, knowledge of Sequential Intercept Mapping concepts, and the ability to provide various group services (psycho-educational, social and skill building groups).
About This Role:
This position is within the Forensic Services program. We serve adults and youth (Juvenile Competency Restoration Services) for individuals with the Prince William County-Manassas Regional area. The team provides a variety of specialty services geared to promote recovery, healing and independence. A cross-systems team approach is key when providing support to the individuals involved with the Forensic Services program. In this position, there is opportunity to work independently and as part of a multidisciplinary team.
* Maintaining a caseload of clients, who will be in services with other clinicians and physicians
* Implementing and documenting progress of clients
* Working closely with community partners, including PWC Adult Detention Center, Criminal Justice Services, Trillium, courts, District 35 Probation and Parole, health department, and others
* Documents all services, contacts and attempted contacts with client and collaterals
* Linking, monitoring, referring, coordinating, facilitating services needed by clients.
* Collaborating with other departments within the CS and the community
* Maintaining healthy boundaries with clients
Minimum Requirements:
* High school diploma or G.E.D. and 5 years' experience providing substance use services in a human services environment.
* Must have personal experience as a past recipient of substance use/co-occurring services.
* Certified Peer Recovery Specialist in the state of Virginia.
Preferences:
* Experience as a certified peer support specialist
* Experience working with justice-involved adult individuals
* Experience with court systems, jails, justice-involved processes
* Experience providing person-centered, strength-based support services
* Experience assessing client needs and providing access to appropriate services
* Experience providing case management activities for clients
* Experience providing clinical documentation necessary to maintain client records including treatment planning/wellness recovery plan, progress notes, quarterly reviews and annual assessments
* Experience facilitating peer-lead recovery groups
Special Requirements:
* Certified Peer Recovery Specialist in the state of Virginia
* Possession of a valid driver's license; Must pass DMV record check;
* Must pass TB Test;
* Certified in First Aid and Cardiac Pulmonary Resuscitation, as required.
* Offer of employment is contingent upon the candidate passing a fingerprint based National Criminal History Record Check. Not eligible for employment with barrier crime history ***************************************************************************************** PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)
* Child Protective Services Requirements: Effective 1999, mandated by the Department of Behavioral Health and Developmental Services 12VA35-105-400 rules and Regulations for Licensing Providers by the Department of Behavioral Health and Development Services related to Criminal Registry Checks, a search of the registry of founded complaints of child abuse and neglected maintained by the Department of Social Services.
* Certified Peer Recovery Specialist or in the process of obtaining training with Virginia DBHDS to be completed within six months of employment.
* Lived personal experiences of mental illness, justice/legal involvement or experience, and/or substance use disorders.
Work Schedule:
Monday-Friday 9am-5pm
Starting Salary Range:
$70,921.50 - $84,444.75 Annually
This position qualifies for a hiring bonus of $5,000. This bonus will be paid in two equal installments as funds permit. The first installment of $2,500 is payable after (90) day of employment have been completed. The final $2,500 installment will be payable on the pay date following the completion of the probationary period.
Prince William County offers great benefits including:
* Retirement from the Virginia Retirement System (VRS)
* 401a and 457 retirement savings and investment plans
* Paid Annual Leave
* Paid Personal Leave
* Paid Sick Leave
* Paid Holidays
* Optional Group Medical and Dental Health Plans
* Optional Group Life Insurance
* An Employee Assistance Program (EAP)
* Career Development Opportunities
Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information.
NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here.
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
SEE YOURSELF HERE!
Reservations Agent
Customer assistant job in Williamsburg, VA
Overview: A Reservations Agent helps future guests plan their vacations by informing them about lodging, dining, golfing, and activities available at Kingsmill and assists with making reservations.
Responsibilities:
Handle incoming telephone calls for lodging and activity reservations, entering new reservations, changes and cancellations into the computer.
Promote a positive guest experience by helping with guest itineraries, making suggestions for lodging and activities, and offering other guest experience opportunities.
File guest correspondence or other reservation documentation as needed
Follow Reservations Calls Standards for NAVIS shop calls with honesty and respect.
Coverage and execution of Front Desk duties as needed
Generate outbound call revenue
Assistance Reservations Manager with groups, training new Reservations team members, answer PBX Telephone Lines as needed for coverage
Follow all policy, procedures, and service standards.
Perform other duties as assigned by the Director or Reservations, Reservation Manager and Director of Rooms.
Qualifications:
Ability to converse coherently in English.
Must be at least 18 years of age.
1-2 years of guest service/customer service experience required.
Ability to deal with callers tactfully.
Ability to use basic computer applications.
Basic keyboarding proficiency.
Ability to interact with diverse peoples and help resolve any issues.
Ability to retain information.
Ability to work in a fast-paced environment.
Effective time management and organizational skills.
Strong communications skills.
Standing/Sitting for up to eight hours per shift
Ability to workdays, nights, weekends, holidays.
Reservation Agent - FULL TIME
Customer assistant job in Gloucester Point, VA
JOB Posting
JOB TITLE: Reservation Agent
DEPARTMENT: Rental Boats
REPORTS TO: Circle of Boating Manager/ General Manager
The Reservation Agent is responsible for carrying out reservation operations for the marina, with a primary focus on customer service and their rental requirements. This role involves engaging with customers both over the phone and in person at the marina, always prioritizing exceptional service. The Reservation Agent is expected to maintain a professional company image in all forms of communication. Given the fast-paced nature of the environment, the ability to work under pressure is essential.
DUTIES AND RESPONSIBILITIES:
Schedule reservations, inputting all check-in and check-out dates and times into the company reservations system.
Provide the highest level of customer and guest service by promptly addressing all requests from customers and their rental needs
Answer online inquires and responds to these inquires in a timely manner
Performs opening and closing job duties
EDUCATION AND EXPERIENCE:
Excellent customer service skills - known as someone who goes above and beyond
Ability to answer phones in a professional manner
Must have a positive attitude
Must have highly effective communication skills and time management skills
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
Must be able to swim or be willing to wear a personal flotation device in instances of emergency
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed.
STATEMENT OF PURPOSE
This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual's ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.
Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.
Auto-ApplyCustomer Service Advisor
Customer assistant job in Virginia Beach, VA
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
* Promote the Pick-n-Pull Safety Culture.
* Be a team player. Work as a member of the team to help the team achieve its goals.
* Maintain a high level of integrity.
* Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
* Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
* Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
* Follow all company policies and procedures.
* Identify when customer interaction requires assistance from management.
* Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
* Additional duties as assigned.
Qualifications:
* Must work safely at all times.
* Must have good people skills with an outgoing friendly positive attitude.
* Able to work retail hours including overtime, weekends and holidays.
* Must have reliable means of transportation.
* Must be able to read, write, and speak in the English language.
* Bilingual in Spanish a plus, but not required.
* Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
* Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
* Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
* Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
* Vision must be sufficient to perform job functions safely as described above.
* Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
* Exposure on a regular basis to outdoor weather conditions.
* Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.