Customer assistant jobs in Portsmouth, VA - 630 jobs

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $18.00 Maximum Salary: $22.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Watson Apparel Co, LLC is looking for an organized, charismatic, attentive & experienced Full-Time Customer Service Representative to join our Corporate office. The Customer Service Representative will work with customers via phone and/or email who have complaints, orders, or require information about products/services purchased from the organization and provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process. Qualifications of the job: 1 to 2 years of demonstrated customer service experience (preferably in a retail/clothing environment, call/customer support center, or business/office administration setting) Attention to detail and great organization skills Communication Skills (via phone lines and/or email) Problem-solving aptitude Demonstrated ability to meet and maintain work schedules and deadlines Experience with Microsoft Office (Word & Excel) Ability to work independently and in a team setting Preferred Qualifications: 2 to 5 years of demonstrated customer service experience (preferably in a retail/clothing environment, call/customer support center, or business/office administration setting) Experience and/or knowledge of Shopify and Gorgeous platforms Pay range: $15-$17/hr Benefits: Dental insurance Health insurance Vision insurance Schedule: Day shift Monday to Friday Weekends as needed Ability to commute/relocate: Virginia Beach, VA: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

Job Description Love the HVAC industry? Thrive on solving problems and helping customers stay comfortable year-round? If you're a skilled troubleshooter with a passion for service, we want to meet you! Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What We Offer Competitive pay, benefits, and opportunities to grow with us Incentive pay through bonus and spiff program The chance to make a big impact in a growing, family-owned business A supportive team that values safety, kindness, ownership, family and community Many advancement opportunities Retirement Plan with a company match Training and development Paid time off, Holiday pay & paid birthdays! What You'll Do Complete all general HVAC in-home service calls Establish customer rapport to sell the right products and services Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions Educate and assist customers in choosing the best finance options and maintenance plans Explain replacement opportunities for aging, inefficient or underperforming systems Understand your service criteria and hold yourself accountable for exceeding revenue goals Show yourself as professional and knowledgeable to win new referrals and repeat business Work alongside customer service and dispatch to ensure overall success of the business Maintain a clean, organized job site and well inventoried truck Participate actively in all training exercises, morning meetings, and events Train and mentor apprentices to ensure quick, accurate repairs and installations Be accurate and timely with invoices, timecards, curbside feedback and option sheets What We're Looking For 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams Strong verbal and written communication skills High integrity with advanced social skills and ability to make solid connections Highly organized with exceptional follow-through abilities Competitive individual contributor who also loves to win as a team A valid driver's license with a clean, safe driving record Powered by JazzHR rkwacz XKrq

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

Job Description Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What You'll Do Complete all general HVAC in-home service calls Establish customer rapport to sell the right products and services Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions Educate and assist customers in choosing the best finance options and maintenance plans Explain replacement opportunities for aging, inefficient or underperforming systems Understand your service criteria and hold yourself accountable for exceeding revenue goals Show yourself as professional and knowledgeable to win new referrals and repeat business Work alongside customer service and dispatch to ensure overall success of the business Maintain a clean, organized job site and well inventoried truck Participate actively in all training exercises, morning meetings, and events Train and mentor apprentices to ensure quick, accurate repairs and installations Be accurate and timely with invoices, timecards, curbside feedback and option sheets Requirements What We're Looking For 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams Strong verbal and written communication skills High integrity with advanced social skills and ability to make solid connections Highly organized with exceptional follow-through abilities Competitive individual contributor who also loves to win as a team A valid driver's license with a clean, safe driving record Benefits Competitive pay, benefits, and opportunities to grow with us Incentive pay through bonus and spiff program The chance to make a big impact in a growing, family-owned business A supportive team that values safety, kindness, ownership, family and community Many advancement opportunities Retirement Plan with a company match Training and development Paid time off, Holiday pay & paid birthdays!

Job Description Full-Time Customer Service Agent Do you love a fast-paced environment where helping people is a priority? Are you committed to making every interaction count and exceed customer expectations? If so, this role is for you! At Ruby, we believe in creating personal connections that help businesses thrive. As a Customer Service Agent, you will serve as a Virtual Receptionist by efficiently managing 150+ calls and chats daily in a fast-paced environment, prioritizing multitasking (on dual screens), written accuracy, and reliable attendance, all while maintaining a friendly and professional voice. Strong attention to detail and ensuring accuracy in all communication is a must in this role to succeed. Our ideal candidate possesses at least one year of experience in a call center, a high-volume inbound environment, a professional/administrative role (with light inbound call volume), or a customer service role. Proficiency in Office 365 is required, and bilingual Spanish/English communication skills are highly preferred. We are a 24/7/365 service, so we are committed to delivering exception experiences at all times. This is a full-time position that requires the availability to work a weekend day and holidays. This in-office role will be at either our Chesapeake, VA or Virginia Beach, VA location. All in-house interviews will take place at our Chesapeake office. Skills: The ability to type 40 WPM successfully and accurately Experienced computer skills Ability to remain friendly, composed, and confident when de-escalating upset or emotional callers Highly motivated and dependable, with a proven ability to work independently Rate: Earn a rate of $21/hour by achieving perfect attendance! Team members earn this rate by remaining punctual for shift starts and breaks, while consistently completing their entire shift. Without perfect attendance, the standard rate is $19/hour. Benefits: Employee Stock Ownership Plan 401k with Matching Contributions Full Medical, Dental, and Vision Insurance 2 Weeks Paid Vacation in Year 1 Life Insurance Policy Legal Assistance Ruby is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Job Posted by ApplicantPro

Job ID -14790 Chesapeake ,VA Only 3 months contract , may turn full time perm. CW_On-Site Services Specialist. IMS Ops /(Customer Service) Excellent Customer service with internal customer is expected. The majority of work this person will be doing will set the pace for the other employee's in the department. Speed and accuracy are expected. person will be opening mail removing any barriers such as staple and preparing the mail for the next step in the process of scanning. Must possess the ability to sit and/or stand for extended periods of time as required. Attention to detail is a must, as well as the ability to complete assigned and repetitive tasks. Candidate needs to be able to lift up to 50 pounds. Candidate needs to be able to work overtime with little to no notice as well as occasional weekends, & must have reliable transportation. employee will be working the same schedule as the employee's in the department: Additional overtime hours may be needed with little to no notice depending on the work flow. Responsibilities: Daily work to include but not limited to, opening mail removing Barriers such as staples and clips, stacking correspondence in method described by the supervisor. Assisting in the mail room sorting mail as needed and delivering the mail throughout the department. Keep hourly tracking of completed work and turn in daily tracking sheets to the supervisor. Employee will be responsible for keeping track of their own worked hours and report the time card to their agency before the beginning of their shifts on Monday morning to be approved. employee is to maintain the efficient work atmosphere while working in the department as to know distract other employee's. Employee is expected to assist wherever the supervisor requires them and to do what the Supervisor request of them. Employee needs to be respectful and polite to all personnel and Clients while in the building Comments/Special Instructions Attached Documentation:No record(s) found. Thanks , Asma Khan Suri Additional Information All your information will be kept confidential according to EEO guidelines.

Posting Details Posting Details Working Title Enforcement & Customer Services Officer Number HR4191 Department PARKING FACILITIES Hourly Type of Job Hourly/Wage EEO Category D Protective Service Workers Job Description The individual in this position is expected to perform duties within the Transportation and Parking Services Department with the primary responsibility being to write citations on vehicles found in violation of University Transportation and Parking Services regulations. The individual will disseminate parking and other directory information while in the field and occasionally working special events. Type of Recruitment Knowledge, skills and abilities Working knowledge of mobile devices (e.g. iPads) and associated software. Excellent verbal and written communication skills. Some experience in a customer relations type position. Demonstrated ability to interpret parking regulations. Demonstrated ability to work outside during inclement weather conditions. Demonstrated ability to lift 20 pounds. Demonstrated ability to read and write the English language. Special licenses, registration or certification Valid driver's license and insurable driving record. Education or training None Level and type of experience Some experience in a customer relations type position. Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification) Conditions of Employment Must have valid driver's license.This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated. Annual Salary/Hourly Rate Salary is commensurate with education and experience and begins at $ - $14.62 Posting Detail Information Job Requisition Number S03194 Job Open To General Public Open Date 01/16/2026 Close Date Open Until Filled Yes Special Instructions Summary Application must be complete. Criminal Background Check The final candidate is required to complete a criminal history check. College Home Page Department Home Page Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at *************. Alternative Hiring Process In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: ***************************************************** or call DARS at ************, or DBVI at ************. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

Job DescriptionPeopleShare is hiring! We're looking for a Customer Service Administrative Support Specialist in Suffolk, VA to assist a valued client's Housing Choice Voucher Program.Pay: $16.50/hr Schedule: Monday-Friday, 8AM-5PM (30 minute lunch) What You'll Do Greet and assist customers in person and by phone Handle inquiries, route calls, and support frontoffice operations Perform administrative and dataentry tasks to support program staff Provide administrative support for HCV inspections workflow Assist with purged file pickups, record maintenance, and document organization Support the HCV Manager with daily tasks including rentincrease logging, filing, copies, and landlord inquiries Assist Eligibility Specialists with mailings, file setup, labeling, and document prep Support HCV Briefings: prepare packets, mail appointments, make copies, and escort customers Pack and label files for 3year record retention Assist with outreach events, signins, and setup Support backlog processing for HCV inspections completed by Norfolk Housing What You Need 1-2 years of customer service or administrative experience Strong computer skills, including Microsoft Office Professional communication and customerfacing skills Ability to pass all preemployment screenings Someone dependable, organized, and ready to start right away PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. IND34

Focus Group Services Llc in Hampton, 61 SPAAT is looking for one customer service to join our 17 person strong team. We are located on 62 Spaatz Dr Building #290. Our ideal candidate is attentive, punctual, and reliable. Benefits We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to hearing from you.

Main Purpose of the Role: The Export Support Services Coordinator is responsible for managing export documentation functions and other back office activities that support the Export Contact Center and GSS. This includes release of bills of lading, invoicing, documentation chasing, vessel cleaning and answering enquiries from the CS and GSS teams. Main Tasks: * Answers incoming emails from internal teams at ZIM and GSS related to export bookings and documentation. * Chases bookings with no activity or missing documentation details which are required to approve cargo for loading. * Coordinates solutions to documentation issues for customers. * Releases original bills of lading and executes express release for cash customers upon confirmation of payment receipt. * Collects documents needed to secure hazardous approval and works with customers to sort out discrepancies. * Creates and modifies export bookings for special cargo. * Researches problems and performs root cause analysis in order to propose permanent solutions. * Takes an active role in his/her own development by integrating coaching/feedback on performance into daily routines * Any other duties as assigned.

Do you enjoy helping others? Do you enjoy being part of a team? Are you a good leader? If YES, then this may the job for you! As the Customer Service Supervisor, you will: * Oversee and support the customer service operations in our fast-paced call/payment center. * Respond to, monitor, and document escalated inquiries as needed. * Investigate, research, and evaluate customer concerns in order to determine account resolutions. Complex accounts may involve consultation with management or the City Attorney's Office for legal guidance on billing matters concerning landlord-tenant and family disputes. * Prepare daily deposit, process payments, and perform daily audits of cash drawers and safe. * Prepare and maintain various reports and records. * Assist staff with minor technical issues and defer to IT when needed. * Plan and implement initiatives for performance improvement based on efficiency studies. * Report progress through periodic conferences and meetings. * Assist with monitoring call ques and taking calls when needed. * Enter, update, and/or edit data into information systems. * Assist with ensuring the business office is adequately staffed, and walk-in customers are promptly greeted and assisted in alignment with the City's CARE standards. This individual will periodically walk out to greet customers waiting in the lobby. * Provide back up support to the Call Center Supervisor by covering all areas of the call/payment center, supervising up to 14 subordinate staff members. * Collaborate with technical support groups pertaining to the accuracy of Public Utilities web page details, sharepoint, and jotform. * Monitor correspondence, emails and FOIA requests. * Assist with other duties as assigned such as team champion. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to an associate's degree in bookkeeping or a closely related field. EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of two years of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES: None. SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications Experience in call centers, customer service, and utility billing is strongly preferred.

Link-Belt Mid-Atlantic is a construction equipment company, offering sales, rentals, parts, and service. Our legacy is built on quality products and customer satisfaction. Currently we have a Service Specialist role open in the Chesapeake area. The Service Specialist is responsible for the maintenance, inspection, diagnosis, and repair of construction equipment machinery and components, primarily in a field setting. Essential functions of the position include: * Efficiently and effectively diagnose and perform field service repairs as directed and ensure the proper completion of each to the customer's satisfaction. * Ensure that all required parts, materials, and supplies necessary to complete the repair are ordered and obtained prior to arriving at the jobsite. * Identify and arrange for the procurement of additional items as needed after initial inspection and diagnosis of the service repair. * Adhere to all safety and environmental regulations and guidelines necessary during repair and ensure work area is properly cleaned upon completion. * Ensure that the customer is kept informed of completed repairs and communicate to them any problems or issues found that extend beyond the scope of the original service call. * Maintain an adequate level of tools necessary to perform the service requirements. * Document and maintain proper records of time spent on each repair, parts and materials used, and detailed descriptions of work performed. * Ensure that all parts and materials not used are returned upon completion of the service work per the established guidelines. * Provide labor hours daily to the Service Manager or Branch Administrator to ensure timely posting of hours to the appropriate work orders. * Prepare and submit expense reports (accompanied with the appropriate receipts) and service truck mileage on a timely basis. * Ensure that the service truck is properly maintained in good working condition and appearance. * Maintain personal appearance in a neat and professional manner (within the context of the working environment) and ensure professional communications with customers and coworkers. * Notify Service Manager of any tooling, shop, yard, or vehicle requirements or deficiencies. * Continue with service training education to enhance knowledge and service capabilities, and remain current on new technologies. General qualifications for this role: * High School or GED * Minimum of five (5) years of related experience in diagnostic and repair work on construction equipment machinery * Must be able to read and interpret technical manuals and drawings * Must have Commercial Driver's License (CDL) * Link-Belt Cranes does not accept unsolicited resumes or calls from third-party recruiters or employment agencies*

Overview: A Reservations Agent helps future guests plan their vacations by informing them about lodging, dining, golfing, and activities available at Kingsmill and assists with making reservations. Responsibilities: Handle incoming telephone calls for lodging and activity reservations, entering new reservations, changes and cancellations into the computer. Promote a positive guest experience by helping with guest itineraries, making suggestions for lodging and activities, and offering other guest experience opportunities. File guest correspondence or other reservation documentation as needed Follow Reservations Calls Standards for NAVIS shop calls with honesty and respect. Coverage and execution of Front Desk duties as needed Generate outbound call revenue Assistance Reservations Manager with groups, training new Reservations team members, answer PBX Telephone Lines as needed for coverage Follow all policy, procedures, and service standards. Perform other duties as assigned by the Director or Reservations, Reservation Manager and Director of Rooms. Qualifications: Ability to converse coherently in English. Must be at least 18 years of age. 1-2 years of guest service/customer service experience required. Ability to deal with callers tactfully. Ability to use basic computer applications. Basic keyboarding proficiency. Ability to interact with diverse peoples and help resolve any issues. Ability to retain information. Ability to work in a fast-paced environment. Effective time management and organizational skills. Strong communications skills. Standing/Sitting for up to eight hours per shift Ability to workdays, nights, weekends, holidays.

Job DescriptionJOB Posting JOB TITLE: Reservation Agent DEPARTMENT: Rental Boats REPORTS TO: Circle of Boating Manager/ General Manager The Reservation Agent is responsible for carrying out reservation operations for the marina, with a primary focus on customer service and their rental requirements. This role involves engaging with customers both over the phone and in person at the marina, always prioritizing exceptional service. The Reservation Agent is expected to maintain a professional company image in all forms of communication. Given the fast-paced nature of the environment, the ability to work under pressure is essential. DUTIES AND RESPONSIBILITIES: Schedule reservations, inputting all check-in and check-out dates and times into the company reservations system. Provide the highest level of customer and guest service by promptly addressing all requests from customers and their rental needs Answer online inquires and responds to these inquires in a timely manner Performs opening and closing job duties EDUCATION AND EXPERIENCE: Excellent customer service skills - known as someone who goes above and beyond Ability to answer phones in a professional manner Must have a positive attitude Must have highly effective communication skills and time management skills WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Must be able to independently lift, carry, push, and pull up to thirty (30) pounds Must be able to swim or be willing to wear a personal flotation device in instances of emergency Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed. STATEMENT OF PURPOSE This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual's ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice. Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.

Love the HVAC industry? Thrive on solving problems and helping customers stay comfortable year-round? If you're a skilled troubleshooter with a passion for service, we want to meet you! Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What We Offer Competitive pay, benefits, and opportunities to grow with us Incentive pay through bonus and spiff program The chance to make a big impact in a growing, family-owned business A supportive team that values safety, kindness, ownership, family and community Many advancement opportunities Retirement Plan with a company match Training and development Paid time off, Holiday pay & paid birthdays! What You'll Do Complete all general HVAC in-home service calls Establish customer rapport to sell the right products and services Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions Educate and assist customers in choosing the best finance options and maintenance plans Explain replacement opportunities for aging, inefficient or underperforming systems Understand your service criteria and hold yourself accountable for exceeding revenue goals Show yourself as professional and knowledgeable to win new referrals and repeat business Work alongside customer service and dispatch to ensure overall success of the business Maintain a clean, organized job site and well inventoried truck Participate actively in all training exercises, morning meetings, and events Train and mentor apprentices to ensure quick, accurate repairs and installations Be accurate and timely with invoices, timecards, curbside feedback and option sheets What We're Looking For 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams Strong verbal and written communication skills High integrity with advanced social skills and ability to make solid connections Highly organized with exceptional follow-through abilities Competitive individual contributor who also loves to win as a team A valid driver's license with a clean, safe driving record

Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What You'll Do Complete all general HVAC in-home service calls Establish customer rapport to sell the right products and services Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions Educate and assist customers in choosing the best finance options and maintenance plans Explain replacement opportunities for aging, inefficient or underperforming systems Understand your service criteria and hold yourself accountable for exceeding revenue goals Show yourself as professional and knowledgeable to win new referrals and repeat business Work alongside customer service and dispatch to ensure overall success of the business Maintain a clean, organized job site and well inventoried truck Participate actively in all training exercises, morning meetings, and events Train and mentor apprentices to ensure quick, accurate repairs and installations Be accurate and timely with invoices, timecards, curbside feedback and option sheets Requirements What We're Looking For 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams Strong verbal and written communication skills High integrity with advanced social skills and ability to make solid connections Highly organized with exceptional follow-through abilities Competitive individual contributor who also loves to win as a team A valid driver's license with a clean, safe driving record Benefits Competitive pay, benefits, and opportunities to grow with us Incentive pay through bonus and spiff program The chance to make a big impact in a growing, family-owned business A supportive team that values safety, kindness, ownership, family and community Many advancement opportunities Retirement Plan with a company match Training and development Paid time off, Holiday pay & paid birthdays!