Senior Client Service Associate
Customer assistant job in Rancho Santa Fe, CA
We are a Rancho Santa Fe-based, top-tier RIA that helps hardworking individuals attain data-driven planning and pragmatic investing. Join us.
We are looking for a Senior Client Service Associate with at least 3 years of CSA experience working with high-net-worth individuals.
Great people deserve great benefits. As a start, benefits include:
Full-Time, Exempt
Base Pay: $85,000 - $115,000
Target Bonus: 15% of base pay
5% 401(k) Match
Company-Paid Health Insurance
Schedule: Remote Mondays, Onsite Tuesday-Friday
Monthly Wellness Allowance: $150
Start Date: Immediate
Compensation:
$85,000 - $115,000 yearly
Responsibilities:
At Bull Oak, we want someone who takes pride in doing great work. Your primary responsibility will be to ensure that all operational tasks are completed on time and in good order. From day one, you'll join a high-performing team where you'll contribute, learn, and grow.
Manage tasks and workloads to ensure all tasks are completed correctly and on time
Set the standard of excellence for the delivery of the client experience, including the physical and virtual environments in which we conduct client conversations
Responsible for providing work direction to others
Work with advisors to create workflows to ensure client expectations are met
Ensure our advisors are free from most administrative tasks and able to be at their best every day
Ensure our external partners and vendors are held accountable to established standards of excellence
Contact and coordinate with clients on routine needs, including cash management and meeting scheduling
Work with our Compliance Manager to ensure the firm is compliant in all things
Manage all communications between our advisors and CPA partners
Qualifications:
This role is ideal for someone who has already mastered the CSA function at an RIA and is ready to operate at a senior level. This person will improve our workflows and serve as a steady operational backbone for advisors and clients alike.
You are likely a strong fit if you:
An experienced professional with at least 3 years of CSA experience working with high-net-worth individuals
Attention to detail
Excellent communication and interpersonal skills
Strong problem-solving and analytical skills
A positive and enthusiastic attitude
Proven ability to deliver unwavering care to individuals and families
Undergraduate degree
About Company
Bull Oak Capital is a Rancho Santa Fe-based, independent Registered Investment Advisor (RIA) serving high-income professionals and families. We provide data-driven financial planning and pragmatic investment management.
We are a small, yet highly effective group of professionals. We are looking for a like-minded individual to grow with us.
#WHGEN2
Compensation details: 85000-115000 Yearly Salary
PId29363bc2fc7-37***********5
Customer Experience Lead-Parkway
Customer assistant job in El Cajon, CA
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $19.50
Maximum Salary: $24.50
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Customer Experience Associate
Customer assistant job in San Diego, CA
Job DescriptionThe Company Renewal by Andersen is the replacement division of the 120 year old Andersen Corporation. Andersen is the oldest and largest window and door manufacture in North America. We focus on doing one thing, and doing it well, building the best products in the industry. We build the only unique window offering available in the market, and have a controlled territory to distribute our product. Our process is designed to be the highest quality construction experience, backed by the oldest brand in the business.
At Renewal by Andersen of San Diego, we are committed to delivering an expectational home improvement experience - start to finish. Our Customer Experience Associateplay a critical role in upholding that standard by serving as the primary point of contact for our customers. This position ensures clear communication, prompt responses, and thorough support throughout the customer journey.
As a Customer Experience Associate, you'll engage directly with homeowners, internal teams, and field operations to help move projects forward smoothly and efficiently. You'll be part of a supportive, in-office team environment where collaboration, accountability, and professionalism are key. WHAT YOU'LL BE DOING - THE ROLE
Customer Communication: Respond to inbound calls, emails, and texts from customers and internal contacts in a timely, professional manner.
Project Updates: Provide clear, proactive updates to homeowners regarding their installation status.
Issue Resolution: Research and follow through on customer inquiries; escalate issues to the appropriate team as needed.
Internal Coordination: Collaborate with departments across the organization to ensure accurate and timely communication on customer needs.
Problem Solving: Support homeowners with logistical changes, reschedules, and service-related questions.
Documentation & Policy Knowledge: Maintain detailed records in Salesforce and other platforms; stay up to date on Renewal by Andersen's warranty policies.
Team Support: Foster a positive team environment through communication, reliability, and, supporting leadership with additional tasks as assigned.
Product & Inventory Support: Conduct basic quality checks and assist with pulling products from the warehouse as needed.
Field Exposure: Participate in occasional job site visits for hands-on learning and training opportunities.
Policy Knowledge: Stay informed on current Renewal by Andersen warranty policies to support customer needs.
Team Collaboration: Take on other duties as assigned by Customer Care Leadership to support department goals.
WHAT YOU BRING - THE PERSON
Experience: 2-5+ years in a customer service or support role.
Communication: Strong written and verbal communication skills.
Organization: High attention to detail, follow-through, and time management.
Independence: Proven ability to work independently and take initiative.
Problem Solving: Ability to assess issues quickly and propose effective solutions.
Customer Focused: A clear understanding of the customer journey and the importance of experience at every stage.
Preferred experience: Prior experience in a home improvement or customer success environment, project coordination or scheduling experience and familiarity with product ordering and inventory processes.
Technical Skills and Physical Requirements
Software Proficiency: Skilled in Microsoft Office Suite and various texting/chat communication platforms.
CRM Experience: Hands-on experience with Salesforce and the use of Salesforce Reports for tracking and communication.
Telephony Systems: Familiarity with VoIP systems such as Five9 for efficient call handling.
Quick Learner: Ability to rapidly absorb and apply knowledge of product offerings and company policies.
Work Environment: This is a full-time, in-office role based in San Diego, CA. Ability to sit or stand for extended periods and perform repetitive hand tasks.
WHAT'S IN IT FOR YOU - THE BENEFITS
Competitive pay: $20-$23 per hour, based on experience, with potential for performance-based bonuses.
Comprehensive Benefits Package: Health, dental, and vision insurance, along with long-term disability.
401(k) with Company Match: Competitive company contributions to help build your future.
Paid Time Off and Company Paid Holidays: Generous PTO and 6 Paid Holidays to support work-life balance.
Career Growth: Training and development opportunities, with room to grow within Customer Care and other company departments.
Joining Renewal by Andersen of San Diego, as a Customer Care Coordinator, means being part of a team that values clear communication, strong collaboration, and an exceptional customer experience. If you are a proactive professional who thrives in a fast-paced environment, we invite you to apply and help us deliver on our promise to homeowners across the Southern California!
Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America.
Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members.
Additional information? Feel free to visit our career page at ***********************
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Customer Growth Strategist - Financial Services
Customer assistant job in San Diego, CA
We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: **********************
Role Purpose
+ Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions.
Key Responsibilities
+ Conduct research and analysis on customer needs, market trends, and competitive activity.
+ Execute rapid testing protocols with real and synthetic customers to validate concepts.
+ Synthesize findings into actionable recommendations for prioritization and launch.
+ Collaborate with design, product, and marketing functions to shape propositions.
+ Assist in building business cases for high-priority growth opportunities.
What Success Looks Like
+ Producing insight and recommendations that directly shape client growth decisions.
+ Effectively applying proprietary methods to accelerate and de-risk validation.
+ Building skills in structured problem-solving and client engagement.
Basic Qualifications:
+ 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry.
Preferred Qualifications:
+ Demonstrated consulting experience with client-facing delivery.
+ MBA or relevant innovation program experience a plus.
+ Strong research and analysis skills.
+ Exposure to concept testing, prototyping, or agile product/service development.
+ Excellent communication and collaboration skills.
+ Understanding of AI/ GenAI
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $63,800 to $196,000
Cleveland $59,100 to $156,800
Colorado $63,800 to $169,300
District of Columbia $68,000 to $180,300
Illinois $59,100 to $169,300
Maryland $63,800 to $169,300
Massachusetts $63,800 to $180,300
Minnesota $63,800 to $169,300
New York/New Jersey $59,100 to $196,000
Washington $68,000 to $180,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Customer Service / Production
Customer assistant job in San Diego, CA
Replies within 24 hours Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Paid time off
Benefits/Perks:
Competitive Pay
Paid Vacation and Holiday
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Sign Production Specialist Will:
Follow a layout to place computer-cut vinyl or full-color graphic image(s) on a predetermined substrate or medium
Prepare substrates for vinyl application to include cutting, painting, laminating, cleaning, etc
Weed excess vinyl from computer-cut images. Weeding techniques vary with size, type of vinyl, and complexity of images
Operate and maintain printer(s)
Perform quality assurance measures pre- and post-production by accurately reading and interpreting a Work Order and then proofing for errors or unacceptable standards
Perform finishing operations such as laminating and/or mounting of printed pieces
Report inventory levels and stock to be reordered to the center manager/production manager or franchisee.
Clean and maintain storage areas
Ideal Qualifications for FASTSIGNS Sign Production Specialist:
1-2 years of experience in sign production preferred
High school diploma or equivalent
Ability to stand for long periods of time (4 hours or more)
Ability to lift 50 or more pounds
Flexibility to lean over a waist-high table and use back-and-forth hand motion to apply vinyl letters and graphics to a substrate
Ability to work under pressure to output high-volume, high-quality work
Ability to use light power equipment
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you seeking a job that offers constant learning, skills growth, and a career path? If so, we seek employees like you in the ever-changing Sign Industry. Apply today! Compensation: $32,000.00 - $46,000.00 per year
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCARES Coordinator (Student Services Professional III)
Customer assistant job in San Diego, CA
Under the direction of the Assistant Dean of Students for Student Life, the Campus Assistance, Response, Engagement & Support (CARES) Program serves as an early support initiative that serves as a safety "net" to assist students who may be experiencing challenges inside or outside of the classroom. The program will provide comprehensive outreach services to identify and support students in managing all aspects of their wellbeing. The program will provide support including coordination, advocacy (when appropriate), referrals, and follow-up services for students experiencing significant difficulties. Examples include academics (i.e., attendance, poor test scores, tutoring needs, at risk of failing course), behavioral (i.e., anxiety, loneliness, disruptive behavior, conduct), or personal challenges (i.e., family crisis, death in the family, death of a fellow student, significant life changes, financial concerns).
The CARES Program provides advocacy and support services that will increase student engagement, success, retention/persistence, and graduation. The CARES team will meet with students who experience challenges that may interfere with their academic pursuits.
Vision: To serve the San Diego State University community by coordinating support efforts both on and off campus in order to assist students facing challenges, stressors, and barriers that impede academic and personal success.
Mission: To provide high quality, systems-based outreach and support services that assist and empower students in identifying and managing interpersonal, academic, and healthcare concerns. We do this by:
* Responding to concerns from the SDSU community about students in distress; communicating with students to address their needs;
* Connecting students to appropriate resources and services;
* Providing a central point of contact for students facing a crisis or trauma;
* Fostering resilience and self-advocacy in students to manage their responsibilities and work toward their goals;
* Communicating across systems to keep the campus community and individuals safe and healthy; and
* Advocating for students individually and systemically
For more information regarding the Campus Assistance, Response, Evaluation, and Support Team, click here.
Education and Experience
Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.
Key Qualifications
* Experience using Microsoft Office applications and Google applications.
* Master's degree from an accredited college or university in social work, counseling, higher education, student affairs or job-related field is preferred.
* Experience advising and/or counseling underrepresented, low-income and first-generation college students and working effectively with students from diverse backgrounds.
* Experience working with college students, parents, and families.
* Experience conducting presentations in small and large group settings: facilitating workshops using effective public speaking techniques.
* Experience advising and/or counseling students in academic and/or co-curricular settings.
Compensation and Benefits
San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.
Compensation:
Salary is based on your experience, education, and qualifications, within the department's budget and equity guidelines.
* CSU Classification Salary Range: $5,540 - $7,893/month; hiring salary not expected to exceed $5,540/month.
Full Benefits Package Includes:
* Generous Time Off: 15 paid holidays, vacation, and sick leave.
* Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
* Health Coverage: Medical, dental, and vision options at low or no cost.
* Education Support: CSU tuition fee waiver for employees and eligible dependents.
* Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
* Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.
Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.
SDSU Values
At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.
Principles of Community
At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.
SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.
Equal Opportunity and Excellence in Education and Employment
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Apply by November 4, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.
SDSU is a smoke-free campus. For more information, please click here.
Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at ***************.
Advertised: Oct 21 2025 Pacific Daylight Time
Applications close:
CARES Coordinator (Student Services Professional III)
Customer assistant job in San Diego, CA
San Diego State University seeks a compassionate and proactive professional to serve as the CARES Coordinator within the Campus Assistance, Response, Engagement & Support (CARES) program in the Division of Student Affairs and Campus Diversity. The Coordinator provides direct support to students experiencing academic, personal, or emotional challenges by coordinating individualized care plans, connecting students with campus and community resources, and promoting student well-being and success.
Key Responsibilities:
Provide case management, outreach, and follow-up for students experiencing distress or crises.
Develop individualized support plans and facilitate referrals to academic, health, and community resources.
Maintain accurate and confidential case documentation using Maxient and EAB Navigate.
Collaborate with faculty, staff, parents, and campus partners to coordinate student support efforts.
Deliver presentations and outreach to promote awareness of CARES services and student well-being.
Participate in assessment, reporting, and initiatives that enhance student retention and success.
Apply now to join a dedicated team committed to supporting the success, resilience, and well-being of all San Diego State University students.
Position Information
This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
This position is designated as exempt under FLSA and is not eligible for overtime compensation.
Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. (Willingness to work irregular hours, including evenings and weekends, with advance notice)
This position is eligible for telecommuting up to 2 days per week, following a training period during which on-site presence is required.
Department Summary
Under the direction of the Assistant Dean of Students for Student Life, the Campus Assistance, Response, Engagement & Support (CARES) Program serves as an early support initiative that serves as a safety “net” to assist students who may be experiencing challenges inside or outside of the classroom. The program will provide comprehensive outreach services to identify and support students in managing all aspects of their wellbeing. The program will provide support including coordination, advocacy (when appropriate), referrals, and follow-up services for students experiencing significant difficulties. Examples include academics (i.e., attendance, poor test scores, tutoring needs, at risk of failing course), behavioral (i.e., anxiety, loneliness, disruptive behavior, conduct), or personal challenges (i.e., family crisis, death in the family, death of a fellow student, significant life changes, financial concerns).
The CARES Program provides advocacy and support services that will increase student engagement, success, retention/persistence, and graduation. The CARES team will meet with students who experience challenges that may interfere with their academic pursuits.
Vision: To serve the San Diego State University community by coordinating support efforts both on and off campus in order to assist students facing challenges, stressors, and barriers that impede academic and personal success.
Mission: To provide high quality, systems-based outreach and support services that assist and empower students in identifying and managing interpersonal, academic, and healthcare concerns. We do this by:
Responding to concerns from the SDSU community about students in distress; communicating with students to address their needs;
Connecting students to appropriate resources and services;
Providing a central point of contact for students facing a crisis or trauma;
Fostering resilience and self-advocacy in students to manage their responsibilities and work toward their goals;
Communicating across systems to keep the campus community and individuals safe and healthy; and
Advocating for students individually and systemically
For more information regarding the Campus Assistance, Response, Evaluation, and Support Team, click here.
Education and Experience
Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.
Key Qualifications
Experience using Microsoft Office applications and Google applications.
Master's degree from an accredited college or university in social work, counseling, higher education, student affairs or job-related field is preferred.
Experience advising and/or counseling underrepresented, low-income and first-generation college students and working effectively with students from diverse backgrounds.
Experience working with college students, parents, and families.
Experience conducting presentations in small and large group settings: facilitating workshops using effective public speaking techniques.
Experience advising and/or counseling students in academic and/or co-curricular settings.
Compensation and Benefits
San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.
Compensation:
Salary is based on your experience, education, and qualifications, within the department's budget and equity guidelines.
CSU Classification Salary Range: $5,540 - $7,893/month; hiring salary not expected to exceed $5,540/month.
Full Benefits Package Includes:
Generous Time Off: 15 paid holidays, vacation, and sick leave.
Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
Health Coverage: Medical, dental, and vision options at low or no cost.
Education Support: CSU tuition fee waiver for employees and eligible dependents.
Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.
Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.
SDSU Values
At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.
Principles of Community
At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.
SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.
Equal Opportunity and Excellence in Education and Employment
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Apply by November 4, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.
The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.
SDSU is a smoke-free campus. For more information, please click here.
Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu.
Customer Loyalty Retention Specialist
Customer assistant job in San Marcos, CA
Essential Duties and Responsibilities
Be the first point of contact for customers wanting to cancel services.
Engage with customers to identify cancellation reasons and offer tailored solutions.
Communicate the value of services to reinforce customer commitment.
Use negotiation and de-escalation techniques to maintain customer relationships and reduce churn.
Track retention metrics, including save rates and customer feedback.
Keep detailed records of all interactions in CRM systems.
Collaborate with internal departments to resolve customer issues efficiently.
Follow up with customers to ensure satisfaction post-resolution.
Demonstrate thorough knowledge of service offerings and pricing to advise customers confidently.
Handle all interactions with empathy and professionalism.
Meet or exceed monthly retention KPIs, such as customer saves and call quality.
Participate in ongoing training to stay updated on company services and policies.
Utilize Microsoft Teams, Outlook, and other relevant tools.
Perform additional duties as assigned.
Customer Engagement
Connect with customers proactively through phone and email.
Build strong relationships by understanding their needs and preferences.
Issue Resolution
Address customer inquiries and concerns with professionalism and urgency.
Work with internal teams to resolve issues efficiently.
Upselling & Cross-Selling
Identify opportunities to recommend additional services or products.
Educate customers on the benefits of enhanced offerings.
Customer Feedback
Collect and share customer insights to support service improvements.
Auto-ApplyCustomer Service
Customer assistant job in San Diego, CA
TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency ("RF") components and RF microwave/microelectronic assemblies, and quick-turn and technologically advanced printed circuit boards ("PCBs"). TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market.
Additional information can be found at ***********
Scope:
The individual in this position is responsible for maintaining a positive relationship between TTM Technologies and its customers. The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals. Positive and energetic customer interface will encompass the majority of the workday in the form of telephone, e-mail and fax communications in an effort to succeed in gaining the opportunity to complete a customer's order and increase the revenue of the corporation.
Duties and Responsibilities:
* Able to quote from drawings or information supplied by customers to adequately book orders
* Establish and maintain standard pricing levels at quotation
* Negotiate and follow up on sales quotations to secure and book job orders
* Address, resolve and communicate customer issues concerning manufacturability of products
* Complete error free order entry into pre-established software and systems
* Track job orders from booking to product release
* Understand and maintain database of records for backlog reconciliation
* Efficiently resolve issues with front end engineering to insure product releases are accurate and timely
* Communicate with manufacturing departments to resolve on time delivery and quality issues
* Maintain complete and accurate customer contact information
* Set forth to meet and achieve daily goals
* Responsible for providing and interpreting reports on sales activities and objective measurements
* Develop, solicit and generate new customer accounts
* Develop and maintain an organized work area
* Balance workload to meet goals
Essential Knowledge and Skills:
* Must clearly understand technology associated with manufacturing high technology circuit boards
* Project independence, motivation and a success driven approach to complete responsibilities and meet goals
* Excellent and articulate speaker in a variety of settings; easily adjusts the message to match the audience
* Able to use superior customer-oriented telephone etiquette
* Ability to coordinate and work effectively with many different departments, companies and personalities
* Ability to read, write and communicate in English to the degree necessary to perform the job
* Ability to work under pressure and prioritize tasks
* Ability to multitask
Education and Experience:
* Experience in an inside sales environment preferred; printed circuit board industry experience a plus
* Excellent use and knowledge of Microsoft Office; Outlook, Word, Excel, PowerPoint
* Bachelor's degree preferred, but not required
Must have or be capable of obtaining and maintaining a U.S. Department of Defense (DoD) security clearance.
#LI-JS1
Compensation and Benefits:
TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered.
Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is:
$38,757 - $61,261
Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location.
Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Auto-ApplyField Service Professional - Chula Vista, CA
Customer assistant job in Chula Vista, CA
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
**We are adding to our Field Services Technician team** and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.
**Why Join Our Technician Team?**
+ Competitive hourly base plus uncapped commission
+ Comprehensive paid training & Ongoing coaching and support
+ Opportunity for overtime to earn time and a half
+ 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
+ Company take-home vehicle and gas card
+ Cell phone and work tablet
+ We provide all tools necessary to perform the job - We&aposll ship everything to you directly!
**Why Join Vivint?**
+ Full-time employment & Full benefit package including medical, dental, vision, life, and 401(k)
+ 10 PTO days and paid holidays
+ Career development and leadership opportunities
+ Employee pricing on smart home products
+ Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity
**A Day In the Life:** As part of our Field Services Technician team, you'll provide expert-level installation and Servicess of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging Services and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind.
**Who we're looking for:**
Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and provide comprehensive training and support. So whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you!
+ Exceptional customer Services skills
+ Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience
+ Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician
+ Clean driving record and valid license
+ Someone who thrives in a team environment as well as independently
**Physical demands of the job:**
+ Lift and carry up to 45 lbs.
+ Climb ladders up to 14 feet
+ Work in attics and other limited-space areas
+ Bend, kneel, crouch, and stand for extended periods
Safety culture is strong at Vivint. Field Services technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.
The base hourly range for this position is: $28.48 - $32.34* *The base hourly range above represents the low and high end of the hourly range for this position. Actual pay will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition, the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.
Temporary Service Dispatcher & Customer Service Coordinator
Customer assistant job in San Diego, CA
Job Title: Temporary Service Dispatcher & Customer Service Coordinator (Approximately 4-7 Month Assignment)
💼 Employment Type: Full-Time, Temporary 🕒 Schedule: Monday-Friday, 7:30am-4:30pm
- ZED Electric
ZED Electric is a thriving electrical service company based in San Diego, known for integrity, craftsmanship, and a commitment to exceptional customer experiences. We foster a positive, growth-driven work culture where every team member is valued.
Job Summary
We're seeking a Temporary Service Dispatcher & Customer Service Coordinator to support our operations team during an employee leave period. This role is full-time and expected to last approximately 4-7 months, with the possibility of extension depending on business needs.
You will work closely with our Operations Manager, handling inbound service requests, dispatching technicians, coordinating schedules, and ensuring smooth customer interactions. This is a key position at the center of our daily operations.
Key Responsibilities
Professionally handle incoming calls and customer inquiries
Schedule and dispatch service technicians using ServiceTitan
Support the Operations Manager with administrative and executive tasks
Communicate clearly with clients, technicians, and vendors
Maintain accurate job notes and service documentation
Monitor daily workflow and adjust dispatch as needed
Track technician progress for efficiency and schedule adherence
Conduct customer follow-ups for scheduling or service updates
Assist with office coordination or executive admin support as needed
Maintain a calm, positive, solution-focused attitude in a fast-paced environment
Preferred Qualifications
2+ years experience in dispatch, CSR, call center, or office coordination
Experience in electrical, plumbing, HVAC, or other trades strongly preferred
College education preferred
Excellent written and verbal communication skills
Highly organized and able to multitask effectively
Experience with ServiceTitan or similar software is a plus
Tech-savvy with iPhones, Google Workspace, and scheduling tools
Strong problem-solving skills and a hospitality mindset
Compensation & Benefits
💵 Pay: $28-$31/hour, depending on experience
Temporary employees are eligible for:
Paid Sick Leave
Paid Holidays (if they fall during the assignment)
Access to training and development while employed
How to Apply
📲 Apply at *************************** and attach your resume.
💻 Learn more about our company at *******************
Keywords (for Search Visibility)
Temporary Dispatcher, Temp CSR, Scheduling Coordinator, Customer Service, Admin, Office Coordinator, Executive Assistant, Client Care, Field Service, Electrical, Trades, ServiceTitan, Fast-Paced Environment, Problem Solver, Coordinator, Customer Experience
Auto-ApplyHR Customer Support
Customer assistant job in San Diego, CA
As a member of HR Shared Services team, you will thrive in a dynamic contact center environment, dedicated to addressing and resolving HR inquiries from employees, managers, and fellow HR team members. In this role, you will provide essential support for global HR policies, programs, processes, and human capital tools.
Preferred Qualifications:
* Bachelor's degree in Business Administration/Management, Human Resources, or related field.
* 1+ year of HR Shared Services or Human Resources work experience.
Principal Duties and Responsibilities:
* Documents accurate case notes for straightforward inquiries following each phone call, webportal chat, or online employee case submission; opens case management tickets for any unresolved issues and refers case to the appropriate expert for problem resolution.
* Uses FAQs, scripts, and applies basic HR knowledge to assist employees at all levels; searches HR webportal and knowledge base system for relevant information to provide answers to employee questions.
* Assists customers with any problems encountered while using HR self-service tools for employee transactions (e.g., data changes, onboarding, separations, benefits administration, performance management, compensation, job postings, etc.); displays candor, respect, and fairness.
* Answers basic inquiries for industry leading Human Capital Management Tools such as Workday modules, ServiceNow, Bswift, Eightfold, etc.
Level of Responsibility:
* Works under supervision.
* Decision-making affects direct area of work and/or work group.
* Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc.
* Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.
Minimum Qualifications:
* Bachelor's degree.
OR
Associate's degree and 2+ years of Human Resources work experience.
OR
High School Diploma or equivalent and 4+ years of Human Resources work experience.
Parent Engagement Specialist
Customer assistant job in San Diego, CA
Part-time Description
Be a part of our team! Dogtopia, the industry leader in dog daycare, boarding, and spa services has immediate openings for energetic, organized, business-minded individuals that will be the first point of contact as Canine Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in their development towards becoming better canine citizens - and, upon successful completion of training, can even bring their dog to work!
What we offer: Let's look at what Dogtopia does for you.
It's always bring your dog to work day!
Education in basic dog obedience and training
Fun, dynamic team culture
Career progression based on performance
Additional certification programs available
Competitive wages with flexibility in scheduling
Learn key skills related to customer service, teamwork, or even sales
Benefits for Full-Time team members
Now that we have the fun out of the way, let's get into the what you can offer us.
Day to Day Duties
Selling daycare enrollments
Leading tours of our facility
Booking Meet & Greet appointments on the phone
Making phone calls to leads
Following-up with Pet Parents and Dogs via phone and text
Posting to Instagram and Facebook
Using computer software including MS Office, iOS and more
Multi-tasking--delivering customer service while balancing needs of Canine Coaches in playrooms
Cleaning
Managing a POS system
Greeting EVERYONE that walks into Dogtopia!
Understanding Dogtopia's Noble Cause
Understanding our Dogtopia-isms
The Rules by which we, as DOGTOPIANS live by are:
We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like It's the Most Exciting Day Ever!
Clean and Safe Environment -to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete
Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia's safety and cleaning standards.
Inventory management of office supplies.
Communicates behavior modification plans to pet parents and any behavior challenges.
Customer Service & Presentation
Maintains a neat and organized Front Desk team and area at all times.
A self-starting individual with VERY STRONG organizational skills
Sets the example for the team on the 3 S's (smile, story and satisfaction) and hold accountable to internal and external customer service standards.
Answering Phones, emails and questions from Pet Parents
Strive for high customer review ratings!
ENJOY your team! GROW your team! And PLAY to your fullest potential
As the Canine Concierge you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: *******************************************
Qualifications:
Must love dogs
Ability to spend up to 100% of work time standing
Ability to work flexible days and hours, including holidays and weekends
Ability to work cohesively with others in a fun, fast paced environment
Strong customer service skills, along with customer tolerant
Ability to make/take phone calls while still assisting lobby
Must be comfortable with upselling
Job Type: Part-time
Benefits:
Employee discount
Flexible schedule
Work Location: In person
#PM25
Salary Description 17.25
Supervisor, Customer Services
Customer assistant job in San Diego, CA
Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
* Amazing employee flight privileges within the American Airlines global network
* Training and development programs to take your career to the next level
* Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
* Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
* Ensure adequate operational coverage; responsible for scheduling and manpower utilization
* Maintain a safe, dependable and consistent operation
* Conduct Agent observations
* Schedule and administer local training including new hire training
* Investigates and resolves operational issues as well as customer service issues
* Will be provided company uniforms and must adhere to uniform policy
* Participates on operational conference calls, station audits and prepares various reports
* Maintains records such as time and attendance, personnel files and performance
* Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
* Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
* Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
* Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
* Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
* Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
* Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
* Collaborate with the internal team to ensure a safe and on-time departure
* May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.Position Requirements
* Minimum Age: 18
* High school diploma or GED equivalent
* Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
* Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
* Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
* Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
* Must be able to perform all duties in various weather conditions and time constraints
* Ability to read, write, fluently speak and understand the English language
* Possess the legal right to work in the United States
Position Preferences
* A minimum of one year of customer service experience
* Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
* Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
* Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
* Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
* In locations handling US mail, must be able to pass a US Postal Service background check
* This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
#envoyoversight
Auto-ApplyCustomer Sales Representative
Customer assistant job in San Diego, CA
Job Description
Now Hiring: Customer Sales Representative
Employment Type: Full-Time, Exempt Compensation: $55,000 base salary + commission opportunities. Expected salary including commissions could be $70,000.
About Floral Image North America
Floral Image North America (FINA) is a leading provider of premium, lifelike floral arrangements for businesses across North America. Our mission is to bring beauty and freshness to workspaces with zero maintenance and lasting impact. We're passionate about creating positive customer experiences and lasting partnerships that make our clients' environments bloom.
Position Summary
We're seeking an energetic and self-motivated Customer Sales Representative (CSR) to join our growing sales team. In this role, you will be responsible for driving new business, nurturing existing client relationships, and expanding market presence within your assigned territory. Ideal candidates thrive on relationship-building, have a natural sales instinct, and are eager to represent a unique, high-quality product.
Key Responsibilities
Customer Relationship Management
Serve as the primary point of contact for existing customers, managing inquiries, orders, and support needs.
Build strong, long-term relationships and ensure customer satisfaction through regular check-ins.
Understand client needs and recommend tailored Floral Image solutions to enhance their experience.
Sales Support
Identify and pursue new business opportunities through prospecting, networking, referrals, and cold outreach.
Conduct product presentations and demonstrations to highlight the benefits of our premium floral arrangements.
Collaborate with the Territory Sales Manager to negotiate pricing, terms, and agreements that meet both customer and company goals.
Business Development
Analyze market trends and competitor activity to identify areas for business growth.
Partner with the TSM to develop territory plans and strategies to maximize revenue potential.
Represent Floral Image North America at trade shows, conferences, and company events to promote our brand and services.
Qualifications
High school diploma or GED required; post-secondary education preferred.
Previous sales and/or customer service experience preferred.
Proven success in meeting or exceeding B2B sales targets.
Valid driver's license and clean driving record required.
Willingness to travel extensively within the assigned territory.
Skills and Attributes
Self-starter with a positive, professional, and customer-focused attitude.
Strong communication and interpersonal skills.
Effective presentation and demonstration abilities.
Skilled in negotiation, persuasion, and closing sales.
Organized, self-motivated, and comfortable working independently or collaboratively.
Excellent time management and territory planning skills.
At Floral Image, we believe in setting our team members up for success and giving you the tools you need to grow your career.
Audi Technologist and Customer Retention Specialist
Customer assistant job in Carlsbad, CA
Handles previous and current Sales and Service clients whose key role is Retaining both Service and Sales clients. You will work to secure Used Car Inventory using our Lease Maturity Tools and appointment setting tools for our Sales Department by collaborating with the Sales Managers, Service Manager, Service Advisors, and Audi Brand Specialist. You'll be able to work with both Sales and Service Departments and convert Service Opportunities into New and Used Car retail Sales.
Essential Duties:
Assists and greets customer on both the Service Drive and Sales Department with the intention of retaining the client and or purchasing their current vehicle.
Assists the Service and Sales department in a supportive role with current, previous, and new clients with trouble shooting or vehicle questions.
Working monthly lease maturity portfolio. Making appointments for lease end customers to come in and review lease end options with the sales manager.
Demonstrate the ability to communicate through a wide array of digital tools and platforms. With competency in Microsoft programs like (Excel, Outlook, Word, etc.) and keen to learn new technologies.
Highly disciplined approach and works efficiently to meet the needs of guests, sometimes dealing with multiple guests simultaneously.
Keeps updated and is capable of absorbing and retaining information regarding vehicles, the technology within and value added products.
Demonstrates vast knowledge of the Audi product lineup, helps sales/service staff with understanding new technologies/updates.
Attends sales meetings.
Maintains professional appearance and workspace.
Sells and delivers professional service when needed in the sales department
Processes sales paperwork in accordance with dealership policies
Keeps up-to-date on new Audi products and services within the industry.
Will be responsible for clean and tidy showroom and vehicle display.
Approaches and greets overflow sales prospects in a timely manner.
Exhibits a high level of commitment to customer satisfaction.
We don't believe in high pressure sales. We simply help our customers find the vehicle that meets their needs, while giving them a great experience. We price our vehicles based on extensive research to be highly competitive and our management staff will coach you to success!
Audi Carlsbad has introduced an all-new compensation package that pays you in several different ways.
· Guaranteed hourly wage
· Volume / Unit bonuses
· Flex scheduling featuring 2 full days off every week plus an early and a late day
· You will receive a wide range of benefits including FULL medical, dental, and vision insurance
· Discounts and an associate pricing program on vehicles, parts and service
· Support for continuing education and personnel development are included
Customer Success Representative
Customer assistant job in San Diego, CA
Argen Corporation currently has an exciting opportunity for an exceptional client-focused Customer Success Representative to join a growing, technology-focused and service-oriented team. Are you passionate about providing top level customer service while proactively resolving problems? Do you enjoy collaborating, sharing ideas and delivering the best results in a fast- paced dynamic environment? If you would like to be a part of an organization with an unwavering commitment to quality dental solutions, then explore our career opportunities and get to know Argen.
About Us
Argen is a family-owned and privately held company based in San Diego, CA with a state-of-the-art manufacturing center that provides high quality dental solutions to dental labs of all sizes. Founded as a precious metals company in South Africa, Argen has evolved into a dynamic, technology-based manufacturing organization focused on three key business segments, including dental alloys, zirconia, and digital dentistry solutions. Argen continues to invest in innovative product improvement initiatives through its Quality Management System to provide our global customers with affordable, high-performance products and industry-leading excellent service. Argen's products are FDA regulated and ISO certified.
About the Opportunity
As a Customer Success Representative, you will be working in a high performing organization that values and exhibits accountability, passion and attention to detail. In this role, you will work in unison with the sales team to support customer needs throughout the sales and fulfillment processes to deliver superior customer service.
In this role, the successful candidate will:
* Manage customer retention through incoming and outgoing calls.
* Upsell existing accounts on digital products.
* Ensure all accounts are actively purchasing Argen Digital products.
* Log and triage inbound account inquiries and follows processes to ensure all issues are resolved.
* Document all account interactions within Argen's CRM and ERP systems.
* Participate in quarterly sales initiatives to maintain KPIs.
* Communicate effectively with the outside sales team to keep them apprised of all interactions with their accounts.
* Communicate with other departments to ensure account order timelines, customer inquiries, and overall satisfaction exceeds expectations.
* Provide feedback to business development on additional products that may be beneficial to add to the digital product suite.
* Provide feedback on the Argen Digital website to improve usability and customer adoption and retention.
* Develop and evolve existing processes to improve the digital onboarding process and general purchasing procedures.
* Other duties as assigned.
What does it take to be a qualified candidate?
* Excellent interpersonal skills. Able to communicate with ease with all levels of staff, management and customers.
* Fast learner with technical aptitude and high attention to detail.
* Able to Multi-task effectively and efficiently.
* Able to meet tight deadlines in a fast-paced team environment.
* Ability to prioritize, stay organized and focused.
* Can deliver a customer focused service to internal and external customers.
* Able to work collaboratively on a team, but can also work autonomously.
* Outgoing, friendly, enthusiastic, professional, self-motivated and positive.
* Ability to work under pressure & demonstrate a can do attitude.
* Experience interacting with customers.
* Bachelor's degree from an accredited four-year college or university preferred.
* Strong written and verbal communication skills, face to face and over the phone.
* Extensive experience with online e-commerce platforms
* Delivery and solution focused attitude.
* Technical aptitude and analytical propensity.
* Experience working with CRMs (Salesforce) and ERPs (QAD).
Our Awesome Benefits!
Working for a growing, innovative company like Argen means exciting opportunities for training and learning, career development and advancement from only the best in the dental industry. With all that hard work, Argen is committed to ensuring the welfare of its employees and provides an amazing benefit package that includes:
* Health, Dental and Vision Plans
* 401k with Employer Match
* Paid Vacation, Holiday and Sick Time
* Employee Events
* Wellness Programs
* Discounts for home, travel, entertainment, and relaxation that include mobile phone service, technology, airline and hotel, theater/theme park tickets, restaurants and so much more!
EOE/M/F/Vet/Disabled VEVRAA Federal Contractor
Customer Success Representative
Customer assistant job in San Diego, CA
Argen Corporation currently has an exciting opportunity for an exceptional client-focused Customer Success Representative to join a growing, technology-focused and service-oriented team. Are you passionate about providing top level customer service while proactively resolving problems? Do you enjoy collaborating, sharing ideas and delivering the best results in a fast- paced dynamic environment? If you would like to be a part of an organization with an unwavering commitment to quality dental solutions, then explore our career opportunities and get to know Argen.
About Us
Argen is a family-owned and privately held company based in San Diego, CA with a state-of-the-art manufacturing center that provides high quality dental solutions to dental labs of all sizes. Founded as a precious metals company in South Africa, Argen has evolved into a dynamic, technology-based manufacturing organization focused on three key business segments, including dental alloys, zirconia, and digital dentistry solutions. Argen continues to invest in innovative product improvement initiatives through its Quality Management System to provide our global customers with affordable, high-performance products and industry-leading excellent service. Argen's products are FDA regulated and ISO certified.
About the Opportunity
As a Customer Success Representative, you will be working in a high performing organization that values and exhibits accountability, passion and attention to detail. In this role, you will work in unison with the sales team to support customer needs throughout the sales and fulfillment processes to deliver superior customer service.
In this role, the successful candidate will:
Manage customer retention through incoming and outgoing calls.
Upsell existing accounts on digital products.
Ensure all accounts are actively purchasing Argen Digital products.
Log and triage inbound account inquiries and follows processes to ensure all issues are resolved.
Document all account interactions within Argen's CRM and ERP systems.
Participate in quarterly sales initiatives to maintain KPIs.
Communicate effectively with the outside sales team to keep them apprised of all interactions with their accounts.
Communicate with other departments to ensure account order timelines, customer inquiries, and overall satisfaction exceeds expectations.
Provide feedback to business development on additional products that may be beneficial to add to the digital product suite.
Provide feedback on the Argen Digital website to improve usability and customer adoption and retention.
Develop and evolve existing processes to improve the digital onboarding process and general purchasing procedures.
Other duties as assigned.
What does it take to be a qualified candidate?
Excellent interpersonal skills. Able to communicate with ease with all levels of staff, management and customers.
Fast learner with technical aptitude and high attention to detail.
Able to Multi-task effectively and efficiently.
Able to meet tight deadlines in a fast-paced team environment.
Ability to prioritize, stay organized and focused.
Can deliver a customer focused service to internal and external customers.
Able to work collaboratively on a team, but can also work autonomously.
Outgoing, friendly, enthusiastic, professional, self-motivated and positive.
Ability to work under pressure & demonstrate a can do attitude.
Experience interacting with customers.
Bachelor's degree from an accredited four-year college or university preferred.
Strong written and verbal communication skills, face to face and over the phone.
Extensive experience with online e-commerce platforms
Delivery and solution focused attitude.
Technical aptitude and analytical propensity.
Experience working with CRMs (Salesforce) and ERPs (QAD).
Our Awesome Benefits!
Working for a growing, innovative company like Argen means exciting opportunities for training and learning, career development and advancement from only the best in the dental industry. With all that hard work, Argen is committed to ensuring the welfare of its employees and provides an amazing benefit package that includes:
Health, Dental and Vision Plans
401k with Employer Match
Paid Vacation, Holiday and Sick Time
Employee Events
Wellness Programs
Discounts for home, travel, entertainment, and relaxation that include mobile phone service, technology, airline and hotel, theater/theme park tickets, restaurants and so much more!
EOE/M/F/Vet/Disabled VEVRAA Federal Contractor
Auto-ApplyCustomer Service Advisor
Customer assistant job in Poway, CA
Job Title:
Customer Service Advisor
Compensation:
$16.50 - $16.74
Worker Type:
Employee
Time Type:
Part time
Job Description:
Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 7:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.
Embark on a rewarding career journey with us today as a Customer Service Advisor!
FULL-SERVICE REWARDS:
Biweekly Bonus Incentives
Spot bonuses through our internal rewards program
Opportunities for career advancement
Sundays are closed at most locations
No late nights or early mornings
Full and part-time scheduling is available
Paid time off (PTO) after 180 days
401K plan with company match
DailyPay
Employee discounts
Employee referral and fleet acquisition bonuses
Medical, dental, and vision insurance benefits are available 30 days after the first day of work
PerkSpot platform: Access to exclusive employee discounts on a variety of products, including travel, electronics, concerts, and more
Professional uniforms paid for and laundered
GEAR UP FOR YOUR ROLE: At Jiffy Lube, our mission is to Create Guests for Life. As a Customer Service Advisor (CSA), you are responsible for creating a warm, friendly environment while building trust. Your main duties include professionally servicing our guests' vehicles and educating them about our products and services through face-to-face service reviews. Through our valued training program, you'll gain certification and expertise in all the services we offer, preparing you for success in your role. If you're looking for more than just a job, seize the opportunity today and start your career! WHAT DOES SUCCESS LOOK LIKE?
Greet every guest with a warm welcome and a sincere smile
Present oil options and additional services to customers using a mobile tablet, following the manufacturer's recommendations
Engage enthusiastically with customers face-to-face to provide updates throughout the service, answer questions, and resolve issues
Deliver exceptional guest service by communicating clearly and providing feedback about guest vehicles
Communicate with the team and assist with the oil change process as needed
Check and communicate oil levels, part numbers, and repair services with the team
Through training, mastering the menu, products, services, and vehicle specifications
Deliver daily sales targets through educating our guests on products and services, building trust, and Creating Guest's for Life
WHAT IS YOUR ROLE WITHIN THE J-TEAM?
Promote teamwork to ensure timely and accurate guest care during all operating hours
Keep the service center clean and organized
Record all work performed on the repair order
Report safety issues immediately to management
Strictly follow company policies on vehicle care and operation
Perform various manual tasks for extended periods, including light and heavy lifting such as handling tires and wheels, standing, bending, and squatting
WHAT DO YOU NEED?
Previous automotive sales experience is preferred but not required
At least 3 months of customer-facing experience is a plus, such as retail, food service, hospitality, etc.
Must be at least 18 years old and legally authorized to work in the U.S., without company sponsorship, now or in the future
Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals
Strong communication skills for interacting with guests and team members
A solid work ethic with a positive attitude; self-motivated, reliable, and a team player
Shows responsibility, attention to detail, and the ability to follow procedures, identify problems, and make good decisions
Physically capable of standing for long periods on hard surfaces, lifting to 50 pounds, and performing manual tasks like bending and squatting
Willing to work in different temperatures, noisy environments, and around exhaust fumes
Ready to work flexible hours, including weekends and some holidays, depending on the location
Dedicated to following all safety protocols and company policies
Perform other duties as assigned
Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
Auto-ApplyPatient Account Specialist - PFS Billing Services
Customer assistant job in San Diego, CA
Scripps Health Administrative Services supports our five hospital campuses, 31 outpatient centers, clinics, emergency rooms, urgent care sites, along with our 17,000 employees, more than 3,000 affiliated physicians and 2,000 volunteers. This is a Full Time (80 hours every pay period) benefited position, Monday-Friday for day shift. Over time additional hours when needed.
Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide.
As a Patient Account Specialist, you will be supporting the Billing Services department at our 4S Ranch Business Services location. This role is essential in managing a high volume of hospital Government Insurance/Billing documents, while also performing follow up actions to gather accurate information needed from patients, payers and providers. The ideal candidate is one who thrives in a fast-paced environment and has a passion for insurance and medical claims.
As a Patient Account Specialist, you will be responsible for the following:
* Responsible for working aged reports and credit balances on a regular basis set by department guidelines.
* Follows-up with insurance carriers timely on unpaid claims until claims are paid or only self-pay balance remains. Does not have claims written off for timely filing.
* Processes rejections by either making accounts self-pay and generating a letter of rejection to patient or correct any billing error and resubmitting claims to insurance carriers.
* Keeps updated on all billing requirements and changes for all insurance types.
* Responsible for responding to all inquiries, billing denials, other correspondence and phone requests in an efficient, timely, and effective manner. Secures needed medical documentation required or requested by insurances.
* Works with HIM staff to ensure that complete diagnosis/procedure codes and modifiers are reported to insurance carriers as required.
* Working directly with the insurance company, healthcare provider, liable third parties, and patient to get a claim processed and paid
* Works to help maintain Accounts Receivable (AR) days at or near target level set by the Hospital Senior Team.
* Supporting continuous improvement of organization processes and personal knowledge and skills, and maintaining and protecting confidential information
* Providing excellent customer service through cooperative working relationships, and meeting productivity and quality standards.
#LI-JS1
Required Education/Experience/Specialized Skills:
* Strong working knowledge of managed care plans, insurance carriers, government Payers and payer requirements.
* Knowledge of Medical Terminology and Medicare Compliance.
* Familiarity with HIPAA privacy requirements for patient information.
* Basic understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes.
* Ability to multitask and stay organized.
* Good verbal and written communication skills.
* Detail oriented and ability to prioritize work.
* Requires a moderate level of interpersonal, problem solving, and analytic skills.
* Knowledgeable on insurance and reimbursement process.
* Ability to establish/maintain cooperative working relationships with staff, Medical Staff and providers.
Preferred Education/Experience/Specialized Skills:
* Two years of patient accounts experience in a healthcare setting.
* Working knowledge of healthcare EPIC software preferred.
* Minimum two year experience billing Medicare, Medicaid, Blue Cross and Commercial insurance preferred, three or more years desired.
* Knowledge in Excel, Word and basic computer functions such as saving documents, sharing documents
* Demonstrate strong computer skills required. (Education may be substituted for experience in some areas.)
* Demonstrate knowledge of accounts receivable practices, payer billing and reimbursement procedures and practices.
* Working knowledge of hospital UB04, CPT-4, HCPCS, ICD-10 and Revenue codes.
* Proficient in institutional insurance billing guidelines using 837I X12 Version 005010X279A1 transactions.
At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.
Position Pay Range: $26.45-$34.33/hour