A leading financial services company seeks an experienced AI/ML specialist to deliver innovative products aimed at transforming customer interactions. The role demands expertise in natural language processing, machine learning, and large language models. Candidates should possess a robust educational background in quantitative fields, significant experience with AWS, and proficiency in programming languages such as Python or R. This position emphasizes continuous learning and implementing advanced technological solutions for enhanced user experiences.
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$79k-108k yearly est. 2d ago
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IAD Customer Service Baggage Supervisor
ABM 4.2
Customer assistant job in Sterling, VA
Supervisor- Baggage Customer Service
We are seeking a skilled and experienced Supervisor to lead our Baggage Customer Service team in the aviation industry. In this role, you'll be responsible for ensuring the safe, efficient, and timely handling of luggage while maintaining smooth day-to-day operations. You'll oversee a team of handlers, coordinate with other departments, and uphold high standards of safety and service to enhance the travel experience for all passengers.
$28k-44k yearly est. 4d ago
Customer Service Specialist
Westlake Royal Building Products
Customer assistant job in Marion, VA
Researches, analyzes, applies, and monitors company pricing and special deal policies. Researches and resolves customer pricing disputes. Responsible for setting up, maintaining, and programming pricing and special deals in the ERP system and bolt-on web-based application. Analyzes pricing impact and department performance to targets.
DUTIES AND RESPONSIBILITIES
May include, but are not limited to, the following:
Interface with sales, finance, customer service, and customers in determining eligibility requirements for customer rebates, returns, and miscellaneous requests.
Help resolve and communicate with internal and external customers regarding disputes and deductions related to pricing
Set up, maintain, and program customer pricing in ERP and bolt-on application
Verify requests for price change or special deals fall within company policies and have proper approvals
Ensure entries meet system needs, monitor error reports, and make corrections as necessary
Responsible for reconciling rebates monthly (up to 1.5MM) by manipulating large amounts of data
Design and run analyses for pricing impact on deal proposals and job quotes
Participate in miscellaneous projects for Pricing, Sales, and Finance Departments
Liaise with internal and external auditors to ensure SOX compliance
Apply risk assessment skills to determine the appropriate level of approvals required
Must be capable of handling multiple assignments concurrently
EDUCATION, EXPERIENCE AND QUALIFICATIONS
Required- College degree or equivalent work experience (Accounting, Finance, Sales or Customer Service)
Desired- Bachelor's Degree in Business or Accounting
Competent in Advanced Excel functionality and proficient in the use of ERP software
Analytical
PHYSICAL DEMANDS
Physical and mental demands can be found at the local facility. Contact the EHS&S representative for more information. This information will also be available on Connect soon.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate, as it is normally based in an office. Some of the work may be required in the operating units, which can involve the use of required PPE, including safety glasses and hearing protection. May also result in exposure to outside elements and may require usage of stairs and elevators. Travel, including air travel or auto travel, may occasionally be required.
$24k-32k yearly est. 5d ago
Transportation Rep
Adecco Us, Inc. 4.3
Customer assistant job in Smithfield, VA
**Job Title:** Transportation Representative
**Company:** Adecco Staffing
Adecco Staffing is seeking a **Transportation Representative** to support our clients operations. This role plays a key part in ensuring timely, cost-effective product delivery by coordinating with carriers, sales teams, brokers, and customer service.
**Key Responsibilities:**
+ Serve as the primary point of contact between transportation carriers and sales teams
+ Track shipments in real time using FourKites and provide status updates
+ Identify, communicate, and help resolve delivery and service issues
+ Enter and manage delivery data; support decisions on missed appointments
+ Coordinate and reschedule delivery appointments as needed
+ Monitor high-profile accounts and provide enhanced follow-up on service issues
**Qualifications:**
+ High school diploma or GED required; Bachelor's degree preferred
+ 2+ years of experience in transportation, logistics, or customer service
+ Strong written and verbal communication skills
+ Proficiency with Microsoft Office (Excel, Word) and order processing systems
+ Ability to multitask, analyze situations, and solve problems in a fast-paced environment
+ Team-oriented mindset with strong collaboration skills
**Apply today** to join Adecco Staffing and support a leading manufacturing company's transportation and logistics operations.
**Pay Details:** $24.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$24 hourly 3d ago
Collision Estimator / Service Advisor
Caliber Collision 3.7
Customer assistant job in Colonial Heights, VA
2+ years of collision estimating experience; sales experience preferred
Must be 21 years of age or older
Must have a valid driver's license and be eligible for coverage under our company insurance policy
ABILITIES/SKILLS/KNOWLEDGE
Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs
Must have prior experience with CCC1 or similar estimating software
You have an advance understanding and knowledge of the repair process/procedures
Strong sales orientation
Be able to understand instructions - written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment
$30k-45k yearly est. 2d ago
Client Service Specialist
Harrison Gray Search
Customer assistant job in McLean, VA
Harrison Gray Search has partnered with a premier insurance and financial services firm to find a dedicated Client Service Specialist. This is a client-focused agency that prides itself on providing a superior customer experience and maintaining the highest standards of integrity.
Role Overview
As a Client Service Specialist, you will provide exceptional support to the account management team by handling daily client requests related to claims, billing, and eligibility. This role is essential for maintaining smooth agency operations and ensuring clients receive timely, high-quality service.
Key Responsibilities
Customer Advocacy: Communicate and follow up with clients and insurance carriers to resolve inquiries quickly.
Claims Management: Manage the full claims process, including reporting, documentation, and tracking status with carriers.
Account Support: Assist account managers with client activities, including enrollment and eligibility requests.
Billing & Data Entry: Resolve billing errors and maintain accurate client policy information within the Epic management system.
Records Management: Organize and update client files to ensure all documentation is current.
Requirements
Licensing: Must hold an active Life & Health Insurance license.
Experience: At least 2 years of customer service experience in an office setting.
Specialized Knowledge: Prior experience with claims resolution and eligibility is required.
Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with agency management systems (Epic preferred).
Soft Skills: Strong communication skills and the ability to prioritize tasks in a fast-paced environment.
Languages: Proficiency in additional languages is a plus.
Why Join the Team?
You will work in a supportive, collaborative environment that values innovation and excellence. This position offers opportunities for professional growth and the flexibility of a hybrid work environment.
$28k-47k yearly est. 5d ago
HVAC Service Expert
Miller's Services 3.9
Customer assistant job in Gloucester Point, VA
Job Description Love the HVAC industry? Thrive on solving problems and helping customers stay comfortable year-round? If you're a skilled troubleshooter with a passion for service, we want to meet you! Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions.
What We Offer
Competitive pay, benefits, and opportunities to grow with us
Incentive pay through bonus and spiff program
The chance to make a big impact in a growing, family-owned business
A supportive team that values safety, kindness, ownership, family and community
Many advancement opportunities
Retirement Plan with a company match
Training and development
Paid time off, Holiday pay & paid birthdays!
What You'll Do
Complete all general HVAC in-home service calls
Establish customer rapport to sell the right products and services
Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions
Educate and assistcustomers in choosing the best finance options and maintenance plans
Explain replacement opportunities for aging, inefficient or underperforming systems
Understand your service criteria and hold yourself accountable for exceeding revenue goals
Show yourself as professional and knowledgeable to win new referrals and repeat business
Work alongside customer service and dispatch to ensure overall success of the business
Maintain a clean, organized job site and well inventoried truck
Participate actively in all training exercises, morning meetings, and events
Train and mentor apprentices to ensure quick, accurate repairs and installations
Be accurate and timely with invoices, timecards, curbside feedback and option sheets
What We're Looking For
3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems
Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams
Strong verbal and written communication skills
High integrity with advanced social skills and ability to make solid connections
Highly organized with exceptional follow-through abilities
Competitive individual contributor who also loves to win as a team
A valid driver's license with a clean, safe driving record
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Job Description
Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions.
What You'll Do
Complete all general HVAC in-home service calls
Establish customer rapport to sell the right products and services
Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions
Educate and assistcustomers in choosing the best finance options and maintenance plans
Explain replacement opportunities for aging, inefficient or underperforming systems
Understand your service criteria and hold yourself accountable for exceeding revenue goals
Show yourself as professional and knowledgeable to win new referrals and repeat business
Work alongside customer service and dispatch to ensure overall success of the business
Maintain a clean, organized job site and well inventoried truck
Participate actively in all training exercises, morning meetings, and events
Train and mentor apprentices to ensure quick, accurate repairs and installations
Be accurate and timely with invoices, timecards, curbside feedback and option sheets
Requirements
What We're Looking For
3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems
Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams
Strong verbal and written communication skills
High integrity with advanced social skills and ability to make solid connections
Highly organized with exceptional follow-through abilities
Competitive individual contributor who also loves to win as a team
A valid driver's license with a clean, safe driving record
Benefits
Competitive pay, benefits, and opportunities to grow with us
Incentive pay through bonus and spiff program
The chance to make a big impact in a growing, family-owned business
A supportive team that values safety, kindness, ownership, family and community
Many advancement opportunities
Retirement Plan with a company match
Training and development
Paid time off, Holiday pay & paid birthdays!
$53k-116k yearly est. 14d ago
Customer Relationship Executive
Steampunk
Customer assistant job in McLean, VA
The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is responsible for identifying leads, qualifying opportunities, and closing deals with new and existing steampunk clients.
Successful candidates will have a track record of sales achievement, as well as experience with: Analyzing the industry trends and competitive landscape; researching new opportunities and potential partners that align to corporate strategy; Building relationships with new clients, partners, and vendors to accelerate growth in new accounts; and, participating other government-relevant industry associations is preferred to build brand awareness and to cultivate broad relationships for future business pursuits.
Contributions
Contributions
First and foremost, the CRE is client facing, focusing on lead generation and opportunity qualification through the development of mature customer relationships.
This focus requires a candidate with drive to meet new people, a thirst for understanding their environment, and the interpersonal skills to be an active listener who asks probing and relevant questions to shape opportunities
Conducts analysis of competitive and industry trends to identify new vehicles, opportunity pipeline and partnerships;
Works with capture resources to develop the overall win strategy and performs associated opportunity marketing;
Develops, organizes and executes client call plans, assessing win probability, and working with clients to shape acquisition strategies in order to respond to and win business with new and existing customers;
Represents Steampunk within industry associations/groups to increase brand awareness and develop strategic relationships with new partners/vendors;
Interacts routinely with all levels of Steampunk's Sector, Division, and Operations management, staff and customers and owns, prioritizes and follows through on action items.
Qualifications
Specific qualifications of the ideal candidate include the following:
Bachelor's Degree in Business, Marketing, Computer Science, Systems Engineering or related degree
Minimum of 6 years experience in IT, preferably in business development or sales
Demonstrated experience in navigating Federal acquisitions processes successfully
Successful track record of identifying and closing opportunities
Strong organization, presentation and planning skills and experience
Excellent written/verbal communication skills
Ability to manage multiple priorities in a fast-paced, high growth environment
Local Required
PERSONAL STYLE
Self-motivated, confident and entrepreneurial.
Thrive in, and enjoy a high energy, fast-paced environment. He/she will have a proven ability to present an exceptional, energetic, effervescent, engaging, and effective leadership style, which is manifested in every way through words and action.
Intellectual strength, with a disruptive thought process and a unique perspective.
High moral values, confidence, humility, integrity
Creative and strategic outlook with the flexibility to respond to changing demands. Thinks above and beyond the day-to-day responsibilities to understand broader corporate strategy.
Hands-on operating style, and desire to roll up their sleeves and simultaneously provide the vision that inspires confidence and motivates team members at all levels to support growth goals.
About steampunk
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit *************************
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
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$47k-99k yearly est. Auto-Apply 60d+ ago
Customer Success Consultant
Signal Vine 3.9
Customer assistant job in Alexandria, VA
We are in search of a diligent and dedicated Customer Success Consultant to join our Customer Success team. We are Signal Vine, and we have an AI-based text messaging service that is a proven determinant in student success. If powerful results and use cases excite you AND you are a high-performer who is looking for an entrepreneurial, mission-driven team, Signal Vine is the place for you. The perfect candidate is interested in problem solving, helping people, and tackling tricky challenges that confront our customers. This is a customer-facing role, responsible for assisting the customer best utilize the Signal Vine platform. You will act as the technical lead working with customers to set-up and send important message campaigns using the Signal Vine platform.
Who We Are
Signal Vine is the leading Artificial Intelligence (AI)-powered messaging platform transforming how higher education leaders reach, support, and engage students. We believe in the power of conversation to build communities and to strengthen the opportunity for all to succeed. We are passionate about solving education and social challenges through technology-based innovation and building a business we can all be proud of while doing it.
Job Description
What You'll Do
On a daily basis you will:
Maintain positive customer satisfaction for a number of dedicated accounts
Help drive adoption of new features and expand customer usage of existing tools
Assistcustomers in setting up new messaging campaigns
Train users on how to use the platform and answer day-to-day questions
Perform other customer success or support tasks as required
Qualifications
Who You Are
First of all, you must have a bachelor's degree (BS/BA) from an accredited, four-year institution (or relevant work experience). Specifically, you should have:
Experience working with technology products and platforms
Interest in technical topics or learning to code is a plus
Additionally, you must have/be:
Obsessive about getting all the details right
Internal drive to meet deadlines and to bring others along with you
Effective time management and organizational skills
Excellent analytical, verbal and written communication skills
Integrity, high character and ability to maintain the confidentiality of customer data
Desire to work in an early stage company with "can do" start-up attitude
Additional Information
What Else You Should Know
Part of the growing education technology presence in Alexandria, VA, we are located just down the road from Amazon HQ2. We've been recognized as one of DC's most enviable offices by DC Inno and we offer a rewarding culture that promotes teamwork, growth, and enjoying our day to day roles. Our high growth business provides employees with a great opportunity to grow in their careers.
Competitive salary with individual commission structure
Medical (employer paid), dental, and vision insurance plans
401(k) plan with company match
Generous paid time-off and holiday schedule with additional floating holidays
Casual office attire and pet-friendly office
What Now?
Come join us as we build an exciting company that sits at the intersection of education and cutting-edge, AI-backed technology. All your information will be kept confidential according to EEO guidelines.
$84k-138k yearly est. 60d+ ago
Customer Service Representative / Store Associate (Closer)
E E Wine Inc. 3.8
Customer assistant job in Bealeton, VA
Description:
A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs.
The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold.
The typical shift for this position is 4pm - midnight. Reliable transportation is a must.
Essential Duties and Responsibilities
· Provides prompt, courteous customer service
· Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold.
· Performs multi-function operation of the fuel console.
· Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store.
· Assists in maintaining proper inventory levels and shift audits.
· Controls merchandise, cash shortages, and other selling expenses.
· Performs all duties with minimum supervision and works irregular hours as needed.
· Stand and/or walk up to eight hours per day.
· Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels)
· Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer.
· Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day).
· Other duties as assigned.
Requirements:
· High School graduate or equivalent.
· Perform the four basic arithmetic operations.
· Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed.
· Excellent verbal communication skills.
· Excellent customer service skills.
· Ability to understand and follow instructions as given.
· Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc.
· Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc.
· Ability to perform the essential duties and to work under the conditions described.
EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity.
EOE/Veteran/Disability
$30k-43k yearly est. 27d ago
Associate Customer Service Representative Everyday Banking
Wells Fargo Bank 4.6
Customer assistant job in Roanoke, VA
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer Service Representative Everyday Banking in Roanoke. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Training and Schedule:
You will receive in-depth classroom training, continue on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
Training class starts on 02/02 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
We're open from Sunday - Saturday, 6:00 am - 12:00 am (EST). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.
Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy.
Compensation:
Starting rate $20.00 per hour
Posting Location(s):
7711 Plantation Rd Roanoke VA 24019
@RWF22
Posting End Date:
18 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$20 hourly 39d ago
Client Account Services Transaction Specialist
Hantzmon Wiebel LLP 3.2
Customer assistant job in Charlottesville, VA
Job DescriptionWho We Are Our Purpose: We exist to provide solutions and create value through our professional services for businesses, individuals, and nonprofits in our community. Our Vision: We are committed to utilizing our position as the preeminent independent accounting and professional services firm in Central Virginia to make a positive difference for our clients and our community.
Our Mission: We will use our expertise and entrepreneurial spirit to:
Nurture future leaders through a supportive, challenging, and enjoyable work environment
Provide the highest quality professional services to our clients
Utilize our outstanding team and maximize their effectiveness by promoting a healthy balance between work and daily life
Work with clients and team members to accomplish their desired results
Responsibilities
Accounts payable/receivable
Payroll processing
1099 preparation
General ledger maintenance
Sales tax return preparation
Month-end close process
Basic financial reporting
What we're looking for
Associate degree in accounting, finance, business, or related years of experience
Team player with a positive attitude
Ability to manage multiple clients
Seeks feedback to support a growth mindset
Strong communication skills
Analytical thinker and problem solver
Strong emotional intelligence
Tech savvy/innovative mindset
Proactive with peers, clients, and leaders
Flexible and agile working style
The perks!
Career growth opportunities
Competitive salary compensation based on experience
Paid holidays and paid time off
Full benefits including:
401k and profit-sharing plan
Medical
Dental
Vision
HSA
FSA
Life Insurance
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$38k-49k yearly est. 14d ago
Reservations Agent
Kingsmill Resort 3.5
Customer assistant job in Williamsburg, VA
Overview: A Reservations Agent helps future guests plan their vacations by informing them about lodging, dining, golfing, and activities available at Kingsmill and assists with making reservations.
Responsibilities:
Handle incoming telephone calls for lodging and activity reservations, entering new reservations, changes and cancellations into the computer.
Promote a positive guest experience by helping with guest itineraries, making suggestions for lodging and activities, and offering other guest experience opportunities.
File guest correspondence or other reservation documentation as needed
Follow Reservations Calls Standards for NAVIS shop calls with honesty and respect.
Coverage and execution of Front Desk duties as needed
Generate outbound call revenue
Assistance Reservations Manager with groups, training new Reservations team members, answer PBX Telephone Lines as needed for coverage
Follow all policy, procedures, and service standards.
Perform other duties as assigned by the Director or Reservations, Reservation Manager and Director of Rooms.
Qualifications:
Ability to converse coherently in English.
Must be at least 18 years of age.
1-2 years of guest service/customer service experience required.
Ability to deal with callers tactfully.
Ability to use basic computer applications.
Basic keyboarding proficiency.
Ability to interact with diverse peoples and help resolve any issues.
Ability to retain information.
Ability to work in a fast-paced environment.
Effective time management and organizational skills.
Strong communications skills.
Standing/Sitting for up to eight hours per shift
Ability to workdays, nights, weekends, holidays.
$28k-33k yearly est. 60d+ ago
Reservation Agent - FULL TIME
Suntex Marina Investors, LLC
Customer assistant job in Gloucester Point, VA
JOB Posting
JOB TITLE: Reservation Agent
DEPARTMENT: Rental Boats
REPORTS TO: Circle of Boating Manager/ General Manager
The Reservation Agent is responsible for carrying out reservation operations for the marina, with a primary focus on customer service and their rental requirements. This role involves engaging with customers both over the phone and in person at the marina, always prioritizing exceptional service. The Reservation Agent is expected to maintain a professional company image in all forms of communication. Given the fast-paced nature of the environment, the ability to work under pressure is essential.
DUTIES AND RESPONSIBILITIES:
Schedule reservations, inputting all check-in and check-out dates and times into the company reservations system.
Provide the highest level of customer and guest service by promptly addressing all requests from customers and their rental needs
Answer online inquires and responds to these inquires in a timely manner
Performs opening and closing job duties
EDUCATION AND EXPERIENCE:
Excellent customer service skills - known as someone who goes above and beyond
Ability to answer phones in a professional manner
Must have a positive attitude
Must have highly effective communication skills and time management skills
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
Must be able to swim or be willing to wear a personal flotation device in instances of emergency
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed.
STATEMENT OF PURPOSE
This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual's ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.
Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.
$25k-32k yearly est. Auto-Apply 60d+ ago
HVAC Service Expert
Miller's Services 3.9
Customer assistant job in Gloucester Point, VA
Love the HVAC industry? Thrive on solving problems and helping customers stay comfortable year-round? If you're a skilled troubleshooter with a passion for service, we want to meet you! Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions.
What We Offer
Competitive pay, benefits, and opportunities to grow with us
Incentive pay through bonus and spiff program
The chance to make a big impact in a growing, family-owned business
A supportive team that values safety, kindness, ownership, family and community
Many advancement opportunities
Retirement Plan with a company match
Training and development
Paid time off, Holiday pay & paid birthdays!
What You'll Do
Complete all general HVAC in-home service calls
Establish customer rapport to sell the right products and services
Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions
Educate and assistcustomers in choosing the best finance options and maintenance plans
Explain replacement opportunities for aging, inefficient or underperforming systems
Understand your service criteria and hold yourself accountable for exceeding revenue goals
Show yourself as professional and knowledgeable to win new referrals and repeat business
Work alongside customer service and dispatch to ensure overall success of the business
Maintain a clean, organized job site and well inventoried truck
Participate actively in all training exercises, morning meetings, and events
Train and mentor apprentices to ensure quick, accurate repairs and installations
Be accurate and timely with invoices, timecards, curbside feedback and option sheets
What We're Looking For
3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems
Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams
Strong verbal and written communication skills
High integrity with advanced social skills and ability to make solid connections
Highly organized with exceptional follow-through abilities
Competitive individual contributor who also loves to win as a team
A valid driver's license with a clean, safe driving record
$52k-105k yearly est. Auto-Apply 44d ago
HVAC Service Expert
Hunter Recruitment Advisors
Customer assistant job in Gloucester Point, VA
Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions.
What You'll Do
Complete all general HVAC in-home service calls
Establish customer rapport to sell the right products and services
Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions
Educate and assistcustomers in choosing the best finance options and maintenance plans
Explain replacement opportunities for aging, inefficient or underperforming systems
Understand your service criteria and hold yourself accountable for exceeding revenue goals
Show yourself as professional and knowledgeable to win new referrals and repeat business
Work alongside customer service and dispatch to ensure overall success of the business
Maintain a clean, organized job site and well inventoried truck
Participate actively in all training exercises, morning meetings, and events
Train and mentor apprentices to ensure quick, accurate repairs and installations
Be accurate and timely with invoices, timecards, curbside feedback and option sheets
Requirements
What We're Looking For
3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems
Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams
Strong verbal and written communication skills
High integrity with advanced social skills and ability to make solid connections
Highly organized with exceptional follow-through abilities
Competitive individual contributor who also loves to win as a team
A valid driver's license with a clean, safe driving record
Benefits
Competitive pay, benefits, and opportunities to grow with us
Incentive pay through bonus and spiff program
The chance to make a big impact in a growing, family-owned business
A supportive team that values safety, kindness, ownership, family and community
Many advancement opportunities
Retirement Plan with a company match
Training and development
Paid time off, Holiday pay & paid birthdays!
$53k-116k yearly est. Auto-Apply 60d+ ago
Customer Service Representative / Store Associate (Closer)
E E Wine 3.8
Customer assistant job in Bealeton, VA
Full-time, Part-time Description
A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs.
The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold.
The typical shift for this position is 4pm - midnight. Reliable transportation is a must.
Essential Duties and Responsibilities
· Provides prompt, courteous customer service
· Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold.
· Performs multi-function operation of the fuel console.
· Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store.
· Assists in maintaining proper inventory levels and shift audits.
· Controls merchandise, cash shortages, and other selling expenses.
· Performs all duties with minimum supervision and works irregular hours as needed.
· Stand and/or walk up to eight hours per day.
· Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels)
· Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer.
· Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day).
· Other duties as assigned.
Requirements
· High School graduate or equivalent.
· Perform the four basic arithmetic operations.
· Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed.
· Excellent verbal communication skills.
· Excellent customer service skills.
· Ability to understand and follow instructions as given.
· Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc.
· Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc.
· Ability to perform the essential duties and to work under the conditions described.
EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity.
EOE/Veteran/Disability
$30k-43k yearly est. 60d+ ago
Associate Customer Service Representative Credit Cards
Wells Fargo 4.6
Customer assistant job in Roanoke, VA
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer Service Representative in Roanoke. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.
In this role you will:
* Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
* Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
* Regularly receive direction from supervisor and escalate questions and issues to more senior employees
* Interact with team on basic information, plus internal or external customers
Required Qualifications:
* 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
* Ability to execute in a fast paced, high demand, metric driven call center environment
* Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
* Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
* Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
* Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
* Must be able to attend full duration of required training period
* This position is not eligible for Visa sponsorship
* Ability to work additional hours as needed
* Schedule may be eligible for a shift differential under the terms of the shift differential policy
* Must work on-site at the location posted
Training Schedule:
* Training class will be for 8 weeks, 8:00am - 4:30pm Monday-Friday. Work schedule after training will be provided prior to start date.
* We're open from Sunday - Saturday, 7:00 am - 8:00pm (EST).
* Your regular work schedule will be based on business need and will include working a weekend day and some holidays.
Job Location:
* 7711 Plantation Rd Roanoke VA 24019
@RWF22
Posting End Date:
11 Feb 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.