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The differences between customer associates and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer associate and a sales associate and customer service. Additionally, a customer associate has an average salary of $32,989, which is higher than the $28,654 average annual salary of a sales associate and customer service.
The top three skills for a customer associate include sales floor, product knowledge and customer service. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.
| Customer Associate | Sales Associate And Customer Service | |
| Yearly salary | $32,989 | $28,654 |
| Hourly rate | $15.86 | $13.78 |
| Growth rate | -4% | -4% |
| Number of jobs | 191,027 | 298,588 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 43% | High School Diploma, 34% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A customer associate is responsible for providing the best customer service by assisting the customers with their inquiries and concerns, as well as resolving their complaints, processing replacements, and issuing refunds as needed. Customer associates also sell products and services to the customers, demonstrating product features, and identifying business opportunities to drive more revenues and profits for the business. They must have excellent communication and organizational skills to process orders and payments timely and accurately.
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
Customer associates and sales associate and customer services have different pay scales, as shown below.
| Customer Associate | Sales Associate And Customer Service | |
| Average salary | $32,989 | $28,654 |
| Salary range | Between $21,000 And $51,000 | Between $21,000 And $38,000 |
| Highest paying City | Los Angeles, CA | Bellevue, WA |
| Highest paying state | California | Connecticut |
| Best paying company | Udemy | GEICO |
| Best paying industry | Telecommunication | Manufacturing |
There are a few differences between a customer associate and a sales associate and customer service in terms of educational background:
| Customer Associate | Sales Associate And Customer Service | |
| Most common degree | Bachelor's Degree, 43% | High School Diploma, 34% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between customer associates' and sales associate and customer services' demographics:
| Customer Associate | Sales Associate And Customer Service | |
| Average age | 40 | 40 |
| Gender ratio | Male, 42.6% Female, 57.4% | Male, 39.8% Female, 60.2% |
| Race ratio | Black or African American, 12.1% Unknown, 5.6% Hispanic or Latino, 19.9% Asian, 6.9% White, 54.9% American Indian and Alaska Native, 0.7% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |