Customer Associate Education Requirements And Courses

Customer associate education requirements

Updated January 8, 2025

2 min read

Usually, customer associates don't need a college education. The most common degree for customer associates is bachelor's degree with 43% graduates, with only 24% customer associate graduates earning high school diploma. Customer associates who decided to graduate from college often finish University of Phoenix or DeVry University. Some good skills to have in this position include sales floor, product knowledge and customer service.

What education do you need to become a customer associate?

What degree do you need to be a customer associate?

The most common degree for customer associates is bachelor's degree, with 43% of customer associates earning that degree. The second and third most common degree levels are high school diploma degree at 24% and high school diploma degree at 20%.

Bachelor's, 43%

High School Diploma, 24%

Associate, 20%

Diploma, 6%

Other Degrees, 7%

What should I major in to become a customer associate?

You should major in business to become a customer associate. 28% of customer associates major in business. Other common majors for a customer associate include general studies and psychology.

Business, 28%

General Studies, 7%

Psychology, 7%

Criminal Justice, 6%

Other Majors, 52%

Best majors for customer associates

Rank	Major	Percentages
1	Business	28.0%
2	General Studies	7.3%
3	Psychology	6.8%
4	Criminal Justice	6.1%
5	Communication	5.2%

Show more common customer associate majors

20 best online courses for customer associates

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1. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

2. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

3. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

4. Financial Accounting-Debits & Credits-Accounting Transaction

4.5

(781)

Masterclass: Learn Accounting Principles, Financial Statements, Transactions & More in this Comprehensive Course...

5. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

6. Financial Accounting & Excel-Comprehensive Accounting Course

4.3

(736)

Comprehensive accounting course to learn the accounting cycle in a practical way and pick up critical Excel fundamentals...

7. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

8. Customer Service Training: Dealing with Difficult Customers

4.5

(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

9. Financial Accounting-Adjusting Entries & Financial Statement

4.6

(930)

Master Adjusting Entries & Financial Statements: A Comprehensive Guide for Accurate Accounting and Reporting...

10. Principles of Financial Accounting

4.5

(875)

Learn the complete accounting cycle -recording business transactions to presenting the Balance Sheet & Income Statement...

11. Customer Service: 6 Keys To Exceptional Customer Service

4.6

(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

12. Customer Service Success: Take Your Skills to the Next Level

4.5

(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

13. Financial Accounting: The Complete Introductory Crash Course

4.5

(1,604)

Learn the Basics of Financial Accounting: Financial Statements, Debits and Credits, The Accounting Cycle and More!...

14. Brilliant Customer Service: How to Impress your Customers!

4.7

(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

15. Introductory Financial Accounting

4.7

(666)

Learn the basics of Accounting including: the accounting cycle, inventory, depreciation, receivables, and more!...

16. Fundamentals of Logistics, Supply Chain & Customer Service

4.5

(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

17. Business Communication Skills: Handling Clients & Customers

4.4

(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

18. Customer Retention: Maximise Your Profits

4.6

(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

19. The Customer: Build a Customer Service Strategy (BITE SIZE)

4.5

(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

20. Your Customer Service Toolbox: Best Practices for Beginners

4.5

(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

Average customer associate salary by education level

According to our data, customer associates with a Master's degree earn the highest average salary, at $43,000 annually. Customer associates with a Bachelor's degree earn an average annual salary of $40,203.

Customer associate education level	Customer associate salary
Master's Degree	$43,000
High School Diploma or Less	$32,458
Bachelor's Degree	$40,203
Some College/ Associate Degree	$34,392