Customer associate work from home jobs - 2254 jobs
Remote Customer Service Sales (69k+ per year)
HMG Careers 4.5
Remote job
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.
You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer:
· Remote, work from home career.
· Average first-year earnings of $69K commission + bonuses.
· Life-long residual income through renewals.
· Unionized position with stock options.
· Excellent benefits package - medical, dental, and prescription coverage.
· Exceptional training with experienced managers.
· High-quality leads provided: no calling family or friends.
· Flexible hours: this is a fulltime career, but you can choose when you work.
· Opportunities for advancement and recognition as we promote from within.
· Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.
Qualities We Value:
· Willingness to learn and be coached as we provide comprehensive training.
· Outgoing and Friendly Personality: a positive and approachable demeanor.
· A strong desire to help others: provide valuable advice and services.
· Effective Communication Skills: your ability to connect with others is crucial.
· Sales or customer service experience is advantageous but not mandatory.
Your Qualifications:
· Laptop or computer with camera is required.
· Possession of, or willingness to obtain an insurance license.
· Basic computer literacy is essential.
· Primary residence in Canada or USA: you must reside in North America to be eligible.
Your Job Responsibilities:
· Contact the leads we provide to schedule virtual meetings with clients.
· Present benefit programs to enroll new clients and cultivate relationships with them.
· Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
$22k-30k yearly est. 11d ago
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Remote Benefits Customer Service Advisor (50k-90k per year) Full-Time
Professional Careers
Remote job
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!
This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week.
We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.
Language Requirement: Proficient level English
Preferred experience/skills:
Previous experience in customer service or sales is a plus.
Great communication skills
Ability to listen to and understand customer needs.
Good problem-solving skills
Comfortable working remotely and independently
Willingness to learn and develop new skills.
Ability to adapt to change in a dynamic environment.
If this sounds like you, we'd love to chat!
What You Can Expect:
Flexible schedule
100% Remote position (Work from home)
Hands on training
Life insurance
Health insurance reimbursement
Industry-leading resources and technology
We hope to see your application soon!
$29k-37k yearly est. 1d ago
Customer Service Specialist
Russell Tobin 4.1
Remote job
Job title: Customer Support/Account Rep
Duration: 6months
Pay rate: $18/hr - $19.17/hour
Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience.
Preference Criteria:
We prefer candidates with either a College Degree or Previous Contact Center Experience.
Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.
Key Responsibilities:
Addressing incoming phone calls with a high degree of accuracy and efficiency.
Providing support on cash management products, online services, and general financial inquiries.
Contributing to a fast-paced, team-oriented environment.
Multi-tasking and adjusting quickly to changes in a busy financial service center.
Qualifications:
Preference for a College Degree or Previous Contact Center Experience.
Highly professional, career-driven, and committed to delivering world-class service.
Excellent communication skills and ability to work effectively in a team environment.
Strong aptitude for multitasking and adjusting to fast-paced environments.
Why Join Us:
Opportunity to work with a reputable financial institution.
Dynamic and collaborative work environment.
Competitive compensation package and opportunities for career advancement.
Be part of a team dedicated to delivering excellence in client service.
$18 hourly 1d ago
Customer Service - Work from Home $45 per hour
GL1
Remote job
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$30k-40k yearly est. 60d+ ago
Remote Customer Service Representative - Product Testing
Glocpa
Remote job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$27k-35k yearly est. 60d+ ago
Customer Service Representative
Infotree Global Solutions 4.1
Remote job
Customer Support Representative - Bilingual (English and Spanish)
** Mexican and Puerto Rican spanish dialects work really well in this role. Candidate must have some type of customer service experience.
Shift:
Full time hours are normally 40 hours per week. Must be able to work between 8am - 6pm, no exceptions
Required to attend ~ 4 week instructor led training Monday through Friday in the office.
Hybrid Schedule: In Office: Tuesday, Wednesday, and Thursdays - After training
Candidates should have the following skills and education:
High School Diploma or equivalent
Prior customer facing role or call center experience desired
Customer and team focused
Excellent verbal and written communication skills
Able to work in multiple internet based systems
**Position will answer emails, chats and calls from 1-800- GET PINK (Roofing, and General Services)
Interview (Must have access to internet and email)
1st - Pre screen Video/ Phone Screen
2nd - Panel Video interview
Position Specifics: This is a full-time position (approximately 8 hours a day) between the hours of 8am-6pm, Monday through Friday. Opportunities exist to work over-time based on business need. Schedules will fluctuate within this time frame based on business demand. Qualified candidates must be flexible and available to work slightly varying schedules.
This role operates as a hybrid schedule. The expectation is Tuesday, Wednesday and Thursdays will be in office and Monday and Friday are remote. Must have reliable internet and the company will supply equipment to complete successful work from home environment.
PURPOSE OF THE JOB
The call center agent is the first point of contact to address direct and indirect customer inquiries, regarding company's products and services. The Agent is responsible for ensuring that all questions are handled in a professional and mutually beneficial manner and in accordance with company's standards.
Reports to: Customer Solutions Team Leader
Span of Control: Individual Role with Assigned Responsibilities
JOB RESPONSIBILITIES
Provide quality service to internal and external customers.
Handle incoming customer calls, emails and web inquiries regarding company's products and warranties
Ensure a timely and professional response
Enter all relevant information regarding inquiries into company's system
Provide detailed step-by-step instructions to customers concerning website navigation and browsing, warranty claim or claim status, and/or product information
Advise customers on newly available products and programs to promote the brand and drive overall sales
Follow up with customers as requested
Metrics:
Call quality score
Customer feedback
Information accuracy
Adherence to schedule
Attendance
JOB REQUIREMENTS
MINIMUM QUALIFICATIONS:
High School diploma or equivalent (Associates or Bachelors Degree preferred)
At least one year work experience in a customer facing environment
EXPERIENCE:
Building materials experience desireable
1-3 years prior customer service experience
Prior experience working in a team environment
Demonstrated ability to work independently
KNOWLEDGE, SKILLS & ABILITIES:
Strong oral and written communication skills
Proficient typing skills
General business acumen
Proficient working knowledge of the MS Office Suite including Outlook, Word, and Excel
Capable of quickly and accurately identifying customer needs, solving problems systematically, using sound business judgment, and following through on commitments
Strong team building, customer service, planning and organizing skills
High attention to detail with the ability to handle multiple priorities
Ability to excel in a fast paced and ever-changing work environment
Ensures personal accountability
Quickly learns and adapts to change
Inquisitive and curious
$27k-34k yearly est. 2d ago
Customer Support Representative - Work from Home - TurboTax
Turbotax
Remote job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
$34k-44k yearly est. 12d ago
Licensed Customer Service Representative
Commonwealth Casualty Company
Remote job
The Customer Service Representative is responsible for delivering high-quality support to policyholders and prospective customers. This entry-level role ensures a positive customer experience by answering questions, resolving issues, processing policy updates, and providing accurate information in a timely and professional manner.
Duties and Responsibilities:
· Manage multiple tasks and priorities while efficiently navigating various systems to perform job functions.
· Demonstrate a strong understanding of company procedures, processes, tools, and systems.
· Take full ownership of customer accounts during the review and servicing process.
· Maintain accurate internal records by archiving all necessary documentation and evidence.
· Develop and maintain strong knowledge of company products, pricing, underwriting guidelines, and policy features.
· Receive, investigate, and respond to all customer inquiries, concerns, and complaints in a timely and professional manner.
· Request, track, and follow up on any missing or required information from customers.
· Provide accurate quotations, pricing details, and policy information to new and existing customers.
· Successfully complete the sales process in accordance with the company's regulatory requirements.
· Answer incoming calls promptly, professionally, and courteously while maintaining excellent customer service standards.
Job Requirements
· High school diploma or equivalent required.
· Active insurance license (Property & Casualty)
· Bilingual skills are a plus (Spanish/English preferred).
· Ability to learn and apply insurance guidelines, processes, and systems.
· Ability to thrive in a fast-paced, high-pressure environment while maintaining accuracy and professionalism.
· Proficient in Microsoft Office applications and comfortable handling phone communications with a professional disposition
· Time-management skills
· Customer-focused mindset with strong problem-solving skills
· Previous customer service experience preferred.
· Candidates are required to complete a basic computer proficiency and customer service skills test and achieve an acceptable passing score.
Work Environment & Schedule
· Standard schedule: Monday-Friday; Currently hiring for shifts between 5:00 AM and 6:00 PM MST and the schedule will vary depending on call center needs at the time of hiring.
· In-office position and require on-site attendance for all scheduled shifts for Arizona.
· Remote position available for out-of-state applicants only, and this position requires
the schedule to accommodate Arizona time.
$28k-37k yearly est. 3d ago
Customer Service - Event Expert
Seatgeek 4.0
Remote job
SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry.
By catering to both consumers and enterprises, we're powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing.
As a member of our Customer Experience (CX) team, you'll be the voice of SeatGeek to our customers. You'll resolve customer issues through a high volume of customer contacts (phone, email, and chat) and stay in the know about SeatGeek's latest features, our Enterprise clients, and SeatGeek ticketed events. We are passionate about providing ridiculously good customer service, and our Event Experts are some of the best in the industry. The Customer Experience team assists our users 7 days a week, 365 days a year, so some holiday work will be required. You must be able to work weekends as well as one of the following 8 hour shifts: either a 6am-2pm PT, 7am-3pm PT, 8am-4pm PT, 9am-5pm PT, 10am-6pm PT, 11am-7pm PT, 12pm-8pm PT, 1pm-9pm PT, or 2pm-10pm PT schedule.
What you'll do
Provide specialized support for our customers through email, chat, and notably SeatGeek Enterprise customer phone support, with availability to work on the weekends
Use metrics and consumer insight to help make SeatGeek better, and work with your managers to evaluate your performance amongst your peers and against success benchmarks
Work daily with tools like Talkdesk, Zendesk, our internal admin, Slack, Google business tools, Github, Looker, Jira, and more
Go above and beyond for our customers
Attend 1 on 1 and group strategy meetings weekly
As you become an expert in first point of contact support at SeatGeek, you will earn the ability to phase more project work into your job, handling more specialized and escalated customer contacts, and will be entrusted to use your time to make changes to benefit CX and SG as a whole
What you have
Love for live events and an understanding that purchasing tickets to see your favorite band is not the same as buying a stapler - You can empathize with SeatGeek customers
Bachelor's degree (or equivalent experience) and experience working in Customer Service - Experience at a tech startup or high-volume company is a plus
Understanding of the value of using data to make intelligent decisions and compelling arguments - You aren't intimidated by numbers
Strong communication skills and the ability carry on a conversation with anyone
Passion for technology and customer experiences
Ability to keep a level head- You don't get easily flustered
Strong work ethic
Ability to adapt to seasonality and tech innovation- You're flexible when it comes to adjusting your responsibilities based on the needs of the business
Reliable, high-speed internet (at least 35 Mbps, 50+ Mbps strongly preferred)
Proficiency in Spanish is a plus
Perks
Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely
A WFH stipend to support your home office setup
Generous PTO
Up to 16 weeks of fully-paid family leave
401(k) matching program
Student loan support resources
Health, vision, dental, and life insurance
Up to $25k towards family building and reproductive health services
Gender-affirming care support program
$500 per year for wellness expenses
Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
$120 per month to spend on tickets to live events
Annual subscription to Spotify, Apple Music, or Amazon music
The salary for this role is $23.50/hr. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
To review our candidate privacy notice, click here.
#LI-Remote
$67k-106k yearly est. Auto-Apply 1d ago
Associate Customer Service Representative, B2C ($500 Sign On Bonus)
Kohler Co 4.5
Remote job
Work Mode: Remote
$500 Sign On Bonus! - Now Hiring for our March 2nd, 2026 Training Class!
Opportunity
As an AssociateCustomer Service Representative (ACSR), you will have the opportunity to assist customers with Kohler and Sterling plumbing product support including installation and troubleshooting, pre-sale questions, and order placement. Your goal as an ACSR is to provide world-class customer delight during telephone interactions while troubleshooting, investigating, and resolving customer inquiries about Kohler and Sterling products. You will be empowered, and expected to provide empathetic, courteous, and quality customer care in an accurate and timely manner, while maintaining a positive, problem-solving approach, which will be measured by customer feedback surveys and customer experience evaluations.
Specific Responsibilities
Primary duty is to answer inbound customer inquiries via phone calls by performing diagnosis of products and taking the appropriate action.
Perform advanced troubleshooting and advise specification guidelines with plumbers, designers and retail, wholesale, and showroom personnel.
Walk customer and trade professionals through step-by-step installation and/or repair of Kohler and Sterling products.
Technical proficiency: ability to navigate and manage multiple computer windows and software systems: Customer relationship management, order management and us.kohler.com website.
Effectively use Customer Care Center (3C) technology (i.e., Salesforce CRM, kohler.com, SAP, Microsoft Teams, Outlook Email, SharePoint, Verint Schedules, and Workbrain) and all other tools/resources available, including technical literature and price books.
Gain knowledge of all Kohler and Sterling products and the associated warranties associated.
Read and understand technical publications, diagrams, and specification documents.
Excellent interpersonal and communication skills.
Track orders, provide availability, and other shipping information.
Up sell Kohler and Sterling products and accessories as appropriate.
Assist with implementing procedures to maximize up-time and phone coverage.
Track trends in product variations and report to engineering and quality as appropriate.
Participate in department initiatives as needed.
Participates in various Customer Service Support functions as needed including order block reports, credit card reports and shipping resolution.
Meet or exceed balanced scorecard metrics & maintain acceptable attendance record.
Skills/Requirements
High school diploma or GED required, 2-4-year degree preferred.
1+ years of customer service experience desired.
Previous computer experience is necessary to be successful in this position.
Experience in a call center environment preferred.
Completion of internal Brand Ambassador Program required.
Work from home requirements: Equipment provided!
The associate is responsible for paying their own internet expenses and must have a hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service. Wired ethernet connection that meets upload and download speed requirements as noted above. Cannot be Wi-Fi, dial up, satellite or cellular internet.
Have a separate confidential and distraction free workspace with no background noises.
Freedom from other responsibilities - you must be focused on delivering a world class service experience.
Required to work during their assigned shift time Monday-Friday between the hours of 8:00 a.m. and 5:00 p.m. Break and lunch times will be scheduled.
Full-time hours are 34-36 hours/week after training, more will be required during peak season.
#LI-KS1
#LI-Remote
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The hourly range for this position is $20.00 - $21.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.
Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us
It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.
$20-21 hourly 12d ago
Customer Reservations Consultant
Traveling With Tasha
Remote job
We are seeking a Customer Service & Reservations Consultant to support clients with researching, planning, and booking travel experiences. This role focuses on delivering excellent client service while managing reservations, documentation, and communication throughout the travel process.
This is a remote, flexible opportunity for individuals who enjoy helping others, staying organized, and working independently with the support of an established travel network.
Training and ongoing mentorship are provided. No prior travel industry experience is required.
Key Responsibilities
Communicate with clients to understand travel needs and preferences
Research and coordinate reservations for hotels, cruises, flights, and vacation packages
Provide clear and timely client communication before and after bookings
Manage changes, updates, and travel documentation
Maintain accurate client records and booking details
Stay informed on destination information and supplier offerings
Qualifications
Strong customer service and communication skills
Comfortable working with online systems and digital tools
Highly organized and detail-oriented
Self-motivated with the ability to work independently
Reliable internet access and a quiet remote workspace
Must be at least 18 years old and authorized to work in the U.S.
What We Offer
Remote work with flexible scheduling
Comprehensive training and professional development
Access to travel booking tools and preferred suppliers
Ongoing mentorship and support
Travel-related perks and industry discounts
Commission-based compensation
Work Location
Remote
$91k-156k yearly est. 34d ago
Supervisor, Customer Retention (Remote)
Globe Life Inc. 4.6
Remote job
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Customer Retention Supervisor - Back Office? Globe Life is looking for a Customer Retention Supervisor - Back Office to join the team!
In this role, you will be responsible for managing reinstatement processes and contact center transactions for various Globe Life Brands. The Customer Retention Supervisor - Back Office will assist with overseeing, tracking, and processing agent conversations for the Customer Retention Department. This position will also oversee waiver of premium and payment processing functions performed from call center retention efforts.
This is a remote/work-from-home position.
What You Will Do:
* Routinely monitor and assign tasks received in Back Office.
* Monitor KPI targets for processing within an acceptable time and accuracy expectation.
* Ensure audit targets are met and quality feedback is provided.
* Assisting Agents with escalation and reinstatement questions.
* Partner with the field to ensure all questions and concerns are handled timely.
* Complete reporting for all Reinstatement Initiatives.
* Provide Management with status updates or trends.
* Assisting in all positions as needed.
* Review and approve refunds processed by Reinstatement Clerks.
* Manage a team of clerks with varying skill level.
* Review/approve/edit timesheets through Kronos.
* Oversee the overall work product of the group to ensure accuracy.
* Hire new staff as necessary.
* Facilitate corrective actions and employee improvement plans as necessary.
* Responsible for ensuring department goals are met.
What You Can Bring:
* High School Equivalent.
* Associate degree and/or equivalent work experience.
* 3 years of previous supervisory experience required.
* Insurance experience preferred.
* Ability to work independently and meet deadlines.
* Ability to manage remote employees.
* Requires leadership and people skills.
* Strong organizational and time management skills.
* Ability to handle multiple projects at once.
* Organizational skills and attention to detail.
* Excellent verbal communication skills and ability to interact professionally with a diverse group.
* Excellent MS Office skills required (Word, Excel, and Access a plus).
* Ability to run basic SQL queries.
Applicable To All Employees of Globe Life Family of Companies:
* Reliable and predictable attendance of your assigned shift.
* Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Location: McKinney, TX
$33k-37k yearly est. 15d ago
WFH Customer Onboarding Consultant
Virtualite Business Process Outsourcing Services
Remote job
About Virtualite Virtualite Business Process Outsourcing Services partners with entrepreneurs and growing organizations to streamline operations through virtual support and digital process management solutions. Our focus on reliability, efficiency, and scalable growth allows our clients to operate at a higher level.
We are currently hiring customer onboarding consultants to join our growing sales team to guide new customers through a smooth and professional onboarding experience. You'll help clients understand next steps, confirm details and ensurethey feel confident moving forward with Virtualite's solutions.
In this role:
• Welcome new customers and guide them through onboarding steps from start to finish
• Lead onboarding calls and virtual meetings to confirm needs, expectations, and timelines
• Collect key information and ensure documentation is completed accurately
• Identify early expansion or upsell opportunities during onboarding
• Maintain detailed notes and progress tracking in CRM tools
We are looking for:
• Experience in onboarding, customer success, or account management is a plus but not required
• Strong communication skills and a professional, client-first approach
• Organized, dependable, and comfortable managing multiple accounts at once
• Ability to work independently in a remote environment
• Tech-savvy and comfortable using CRM systems and virtual tools
• Motivated by goals and committed to delivering an excellent customer experience
What we offer:
• Competitive compensation with performance-based incentives
• Benefits including medical, dental, vision, 401(k), and paid time off
• Fully remote, work-from-home flexibility
• Ongoing training and leadership support
• Growth opportunities within a scaling organization
$55k-90k yearly est. Auto-Apply 11d ago
Consultant, Customer Success
Cint Ab
Remote job
Cint is a global software leader in technology-enabled insights. The Cint platform automates the insights gathering process so that companies can gain access to insights faster with unparalleled scale. Cint has one of the world's largest consumer networks for digital survey-based research, made up of over 160 million engaged respondents across more than 130 countries. Over 3,200 insights-driven companies use Cint to accelerate how they gather consumer insights and supercharge business growth.
Job Description
The Opportunity
The Customer Success Consultant works with Cint's customers or partners by establishing strategic relationships with new and existing users, setting critical performance goals, and then acting as a consultative resource to help clients achieve their goals. The Customer Success Consultant is also responsible for training and onboarding new users, ensuring client satisfaction through renewals, evaluating client growth strategies, generating usage reports, and maximizing upsell opportunities by engaging with Sales, Solutions, Product Development, Product Management, Support, and Training as necessary.
The Customer Success Consultant, is also expected to visit major accounts on a regular basis in order to grow business with new and existing accounts. The role may support clients in multiple time zones and industries, which will require flexibility, along with travel.
Responsibilities
Enable partners or customers to achieve their goals using the relevant Cint self-service product
Manage relationships with Cint's self-service clients to drive high-impact business strategies enabled by Cint's products, and advocate for customer needs across internal stakeholder groups
Execute customer success plans to optimize customers' use of Cint's products
Support onboarding new client business and collaborate with internal stakeholders to develop working integrations for new clients
Gain a working understanding of clients' businesses and organizational structures to identify and execute opportunities for existing clients
Provide regular training on Cint's self-service products to new and existing users at customers, ensuring they can use the products and new features to their full potential
Work closely with sales and technical colleagues to pitch new products and provide strategic consultation as a client advocate
Analyze trends in client performance on a regular basis and form proactive recommendations
Develop a full understanding of the company, the market research industry, and how our technology can solve challenges
Suggest, standardize and scale policies, procedures and best practices that improve team operations
Qualifications
Relevant customer-facing experience with ability to manage multiple complex projects under tight deadlines
Experience with internal and external relationship management, client presentations, and quantitative data analysis
Excellent written and verbal communication skills, with the ability to present to C-level clients
Disciplined work ethic - self-motivated and detail-oriented mindset focused on achieving revenue goals
Resourceful problem solving, organized and process-oriented
Ability to work in a fast paced and dynamic environment
Proven track record of driving client business growth and achieving revenue targets through renewals, upsells, and cross-sells
Ability to convey complicated ideas to technical and nontechnical audiences
Bonus points if you have:
Experience managing Enterprise SaaS or Subscription based clients
Previous experience supporting software or SaaS products
A good understanding of software and technology solutions
Exposure to API integrations and customized applications
Previous experience working with Salesforce and/or PowerBI
Bilingual in Spanish
Market research or Sample experience
Additional Information
Anticipated Salary Range (US Only):
The anticipated annualised pay range for this role is $59,987 to $85,834 ($28.83 - $41.26 hourly) with annual on target commission of $11,997 to $17,166. In addition, this position is also eligible for the following benefits:
Medical, Dental, and Vision insurance options to suit you and your family's needs
401K with company matching
PTO, unlimited sick days
Remote Work
Paid maternity and paternity leave
All your information will be kept confidential according to EEO guidelines.
#LI-VT1
Our Values
Collaboration is our superpower
We uncover rich perspectives across the world
Success happens together
We deliver across borders.
Innovation is in our blood
We're pioneers in our industry
Our curiosity is insatiable
We bring the best ideas to life.
We do what we say
We're accountable for our work and actions
Excellence comes as standard
We're open, honest and kind, always.
We are caring
We learn from each other's experiences
Stop and listen; every opinion matters
We embrace diversity, equity and inclusion.
More About Cint
We're proud to be recognised in Newsweek's 2025 Global Top 100 Most Loved Workplaces , reflecting our commitment to a culture of trust, respect, and employee growth.
In June 2021, Cint acquired Berlin-based GapFish - the world's largest ISO certified online panel community in the DACH region - and in January 2022, completed the acquisition of US-based Lucid - a programmatic research technology platform that provides access to first-party survey data in over 110 countries.
Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (*************
Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our
AI usage guide
.
$60k-85.8k yearly 1d ago
Consultant, Customer Solutions
Cardinal Health 4.4
Remote job
Ideal candidates will be based in Boston, MA. This position will require candidates to work onsite at a customer location in Boston, MA. The schedule will be onsite Monday through Thursday during standard business hours, working from home on Fridays.
What Customer Solutions contributes to Cardinal Health
The Customer Solutions team provides sales consultation through direct engagement “inside the four walls” of our customer's sites of care, through a menu of standard assessments, insights, and analytical tools to improve the customer's supply chain performance and provide value, while advancing differentiation for Cardinal Health. We partner with Customers and our Distribution Centers to optimize and improve the overall supply chain by serving as a Trusted Advisor.
Support RFI/RFP process with a focus on ValueLink and supply chain optimization opportunities
Lead supply chain assessments, cost to serve and actively involved with go-live and supply chain design meetings
Provide expertise in healthcare supply chain internally and with customers
Leverage data and insights to recommend supply chain best practices
Consult on new business implementations, contracting and pricing strategy
Help Customers to optimize our service offerings post implementation
Responsibilities
Responsible for supporting supply chain expertise and working with the customer onsite to support inventory reconciliation process changes to maintain and optimize the service / solution
Works onsite at customer locations, which could range from a hospital department to a Surgery Center
Cultivate relationships to ensure successful customer experience and long-term relationship with customers.
Articulate benefits and adoption strategies to customer's supply chains to drive efficiency and optimization that helps drive a more positive customer experience and help retain business with Cardinal Health.
Customer Presentations and Internal Account Planning
Responsible for customer advocacy to ensure issues are resolved in a timely and effective manner while adhering to Customer Solutions Team policies and procedures.
Collaboration with Sr. Consultant, Customer Solutions Team on opportunities within the account.
Work in a cross functional team consisting of Operations, Engineering, Customer Support, and other functions to ensure Successful installation and adoption of the Customer Solutions Team solutions.
Responsible for reporting via Excel learning and utilizing Cardinal Health Customer Optimization tools and reporting
Qualifications
3+ years of experience preferred
BA, BS or equivalent experience in related field. Advance Degree preferred
Ability to work independently and biased toward problem solving
Strong supply chain and customer facing experience
Data and Analytics Proficient in (fluid in Excel, pivot tables, and Tableau)
Experience working within inventory management systems and other databases, preferred
Anticipated salary range: $90,600 - $100,000
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 02/13/26 *if interested in opportunity, please submit application as soon as possible.
**
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.**
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
$90.6k-100k yearly Auto-Apply 12d ago
Customer Retention Specialist - State Farm Agent Team Member
Heather Taylor-State Farm Agent
Remote job
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
Position Overview: We are seeking a motivated and dynamic Remote Sales Insurance Account Representative to join our growing team here at Heather Taylor State Farm Insurance. In this role, you will be responsible for providing exceptional service to clients, generating new business opportunities, and maintaining strong relationships with existing clients. You will work remotely, utilizing digital tools and communication platforms to achieve sales targets and deliver outstanding customer support.
Key Responsibilities:
Client Engagement: Actively engage with potential and existing clients through phone calls, emails, and virtual meetings to understand their insurance needs and provide appropriate solutions.
Sales Generation: Identify and pursue new business opportunities by prospecting, networking, and leveraging referrals. Meet or exceed monthly and quarterly sales targets.
Policy Management: Assist clients with policy applications, renewals, and adjustments. Ensure all documentation is accurate and compliant with industry regulations.
Customer Support: Provide ongoing support and service to clients, addressing inquiries, resolving issues, and ensuring client satisfaction.
Product Knowledge: Stay informed about the companys insurance products, industry trends, and regulatory changes. Provide clients with up-to-date information and advice.
CRM Management: Maintain accurate and up-to-date records of all client interactions, sales activities, and pipeline status in the companys CRM system.
Team Collaboration: Work closely with other team members and departments to ensure a seamless client experience and to share best practices.
Qualifications:
Experience: Must have three years+ of working with a State Farm agent with experience in insurance sales, account management, or a related field is required.
Licensing: Must hold a valid property & casualty insurance license as well as a life & health license.
Skills: Strong communication, negotiation, and interpersonal skills. Proficient in using digital communication tools and CRM software.
Self-Motivated: Ability to work independently and manage time effectively in a remote work environment.
Customer-Centric: Demonstrated commitment to providing high-quality customer service and building long-term client relationships.
Benefits:
Competitive base salary plus commission structure.
Flexible remote work environment.
Comprehensive training and ongoing professional development opportunities.
Paid time off and holidays.
Join our team and help us deliver top-tier insurance solutions to clients, all from the comfort of your home!
This is a remote position.
$27k-34k yearly est. 13d ago
Customer Service Benefits Representative Remote Associate
Lisa Russel
Remote job
About Us
Are you looking for a career that combines personal fulfillment, professional growth, and the ability to make a real impact on families' futures? Our company provides industry-leading financial services, helping families across the nation secure their financial well-being.
No prior experience? No problem! We provide full training and ongoing support to ensure your success. Since 2020, our operations have been 100% virtual, giving you a flexible and modern work environment.
Requirements / Responsibilities / Rewards
Engage Virtually with Clients: Meet with clients via Zoom to understand their financial goals and provide personalized solutions.
Master Benefits Solutions: Become an expert in financial strategies to help clients make informed decisions.
Build Long-Lasting Relationships: Develop trust and loyalty through consistent communication and excellent service.
Stay Ahead of Industry Trends: Expand your knowledge to remain a top performer in financial services.
Collaborate Remotely: Work with a dynamic, energetic team where teamwork drives success.
Why Join Us?
Voted #24 Happiest Company to Work For - experience a supportive and positive work culture.
Rated A+ Superior by A.M. Best - work with a financially stable, trusted organization.
Industry Leader - we have more policyholders than any other insurance company globally, providing a strong foundation for your success.
What We Offer
Work from Anywhere: Flexibility to work from home and create your ideal schedule.
Comprehensive Training: Full training provided, regardless of prior experience.
Energetic Team Environment: Collaborate with a fun, motivated, and positive team.
Career Growth: Rapid advancement opportunities with unlimited potential.
Weekly Pay & Bonuses: Enjoy financial security with weekly pay plus performance-based bonuses.
Medical Reimbursement Program: Access after 90 days.
Residual Income: Earn ongoing income for your long-term efforts.
Incentive Trips: Qualify for all-expense-paid trips to exciting destinations.
Your Responsibilities
Client Communication: Handle calls, respond to inquiries, and schedule appointments.
Present & Explain Products: Deliver Zoom presentations to clearly explain insurance products and benefits.
Complete Applications: Guide clients through completing insurance applications.
Ongoing Training: Participate in optional training sessions to continue growing your expertise.
Who We're Looking For
Passionate Individuals: Driven to help others and make a real difference.
Excellent Communicators: Able to explain complex information clearly and engagingly.
Motivated & Goal-Oriented: Self-starter with a strong drive to succeed.
Adaptable: Comfortable working virtually and collaborating with a remote team.
Ready to make a lasting impact?
If you want a fulfilling career where you can grow, succeed, and secure a bright future for yourself while helping families, apply today!
$26k-36k yearly est. Auto-Apply 7d ago
Customer Retention Specialist - State Farm Agent Team Member
Dawn Moore Jones-State Farm Agent
Remote job
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
You May Be a Great Fit as a Customer Retention Specialist at Dawn Moore Jones - State Farm Agent If:
Youre the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Youre a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: Wilmington , DE 19701
At State Farm Agent, Dawn Moore Jones office, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us.
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities
Communicate with existing customers regarding renewals and coverage options.
Review accounts and assist with updates or changes as needed.
Identify opportunities to enhance customer satisfaction and engagement.
Maintain accurate records and documentation of interactions.
Collaborate with team members to meet retention and outreach objectives.
Qualifications
Strong interpersonal and problem-solving abilities.
Effective communication and listening skills. Bilingual preferred.
Detail-oriented with a focus on customer experience.
Previous experience in customer service or account management preferred with a State Farm Agent
Must be able to obtain applicable state insurance licenses.
This is a remote position.
$28k-38k yearly est. 16d ago
Customer Retention Specialist - State Farm Agent Team Member
Charles Berrouet-State Farm Agent
Remote job
Job DescriptionBenefits:
Work From Home
Remote
401(k) matching
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Customer Retention Specialist Remote
Job Type: Full-Time
Location: Remote
The The Berrouet Agency is seeking a fully licensed Customer Retention Specialist with prior State Farm agency experience to join our team in a remote capacity. This role is designed for a calm, compassionate, and detail-oriented professional who excels at supporting existing clients, strengthening relationships, and proactively guiding customers through renewals and coverage decisions.
This position is ideal for someone who listens first, communicates clearly, and understands that exceptional serviceespecially during lifes challenging momentsnaturally leads to meaningful retention and in-book sales conversations.
About the Role
As a Customer Retention Specialist, you will focus on maintaining and strengthening our existing book of business. Youll serve as a trusted point of contact for policyholders, ensuring they feel supported, understood, and properly protected while identifying opportunities to enhance coverage and engagement.
What Youll Do
Communicate with existing customers regarding policy renewals and coverage options
Review accounts and assist with policy updates, changes, and endorsements
Provide clear, empathetic guidance during service-related or claims-related conversations
Identify opportunities to improve customer satisfaction, retention, and engagement
Conduct needs-based coverage reviews and identify in-book sales opportunities when appropriate
Maintain accurate documentation of all customer interactions
Collaborate remotely with team members to meet retention and outreach goals
What Were Looking For
Active Property & Casualty and Life & Health insurance licenses required
Prior State Farm agency experience required
Strong interpersonal, relationship-building, and problem-solving skills
Excellent listening and communication abilities
Detail-oriented with a strong focus on customer experience and follow-through
Experience in customer service, account management, or insurance servicing preferred
Professional, dependable, and self-motivated work style in a remote environment
Why Join The Berrouet Agency
Fully remote role with a service-driven, experienced team
Opportunity to leverage your State Farm knowledge in a meaningful, relationship-focused role
Supportive agency culture built on integrity, care, and accountability
Growth opportunities for team members who demonstrate initiative and sales aptitude
A rewarding career helping individuals and families protect what matters most
Ready to Make an ImpactFrom Anywhere?
If youre a licensed insurance professional with State Farm experience who thrives in a service-focused, retention-driven role and enjoys building long-term client relationships, wed love to connect.
Apply today to join The Berrouet Agency as a remote Customer Retention Specialist.
This is a remote position.
$29k-41k yearly est. 12d ago
Customer Support Consultant - Bilingual
Idexx Laboratories 4.8
Remote job
Our Customer Support Consultants are the direct line between IDEXX and our customers. That is why they are so crucial to achieving our Purpose. This role is best suited to organized, passionate communicators who strive to help veterinarians, veterinary technicians, and animal healthcare diagnostic professionals keep our pets healthy.
Successful candidates will be able to thrive in a fast-paced environment where they will navigate a variety of inquiries to provide a solution to our customer every 5 minutes on average (50-70 calls daily). Ability to multitask is essential as consultants will resolve customer inquiries through a variety of methods of communication and will utilize documentation and programs to ensure a solution while the customer is on the call.
Our Customer Support Consultants are working from home fulltime and will continue to remain virtual. This means that we are providing our onboarding, training, and support for our new hires (like yourself) virtually as well.
In the role of Reference Laboratory Customer Support Consultant:
You will act as the liaison between customers and the IDEXX laboratories.
As a member of this team, you will answer customer questions and quickly and effectively resolve issues.
You will provide and clarify lab test results, coordinate follow-up tests on samples, and help coordinate the pickup and delivery of samples.
What You Need to Succeed :
The ideal candidate will be fluent in both French and English
The ideal candidate will be highly motivated, goal-oriented, and a strong collaborator.
A proven track record of providing extraordinary customer service.
You are experienced in a technically related field, veterinary practice, laboratory setting, and/or contact center environment is helpful.
It is important to have strong computer and technical skills.
You will be a master problem solver with fine attention to detail while leveraging your strong organizational skills in a multi-tasking environment.
You have the ability to learn quickly and apply skills and abilities to a variety of customer interactions.
Superb listening and communication (verbal and written) skills are a must in order to be a successful customer support specialist. Strong interpersonal skills with the ability to establish rapport quickly are equally important qualities to have.
You possess an associate's or bachelor's degree in a computer-related discipline or scientific (Biology/Chemistry/etc.) discipline is preferred or equivalent combination of education and experience.
Ability to be on the phone for 8 hours a day in a quiet workspace or office.
*When working from your virtual office, you are required to be available by telephone, voicemail, email, and Teams Microsoft messaging during your scheduled business hours. A high-speed hardwired internet connection (minimum 15 Mbps download; 3 Mbps upload) must be maintained. You will be supplied with a laptop, docking station, monitor(s), and headset, which will need to be maintained appropriately.
Schedule:
This role requires schedule flexibility. The ability to work 8.5 hours between 11:30am and 8:00pm EST Monday-Friday and Saturdays (9am -5:30pm EST) on a rotating basis.
Reliable and dependable attendance is an essential function of this position.
What you can expect from us:
Hourly rate of $20/hr + based on experience
Eligible for annual bonus
Health / Dental / Vision Benefits
Why IDEXX
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
#LI- REMOTE