A customer business manager initiates and maintains client relationships. They set production, sales, and other marketing goals. They must know brands, products that clients want, and what they oversee. They may also be responsible for overseeing client relationships and learning what customer's preferences are.

They will need a good knowledge of their customers to give business services to those customers. A customer business manager may work in the supply chain management process if products are manufactured on a large scale.

To be a customer business manager, you need a bachelor's degree in business or communications. There are some customer business managers with master's degrees, which can only help you climb the ladder. You will also need experience in roles like sales representative, account manager, or customer service representative. You can expect to make $84,000 per year.

What Does a Customer Business Manager Do

There are certain skills that many customer business managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed creativity, interpersonal skills and organizational skills.

How To Become a Customer Business Manager

If you're interested in becoming a customer business manager, one of the first things to consider is how much education you need. We've determined that 69.3% of customer business managers have a bachelor's degree. In terms of higher education levels, we found that 8.1% of customer business managers have master's degrees. Even though most customer business managers have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Customer Business Manager

Customer Business Manager Career Paths

Average Salary for a Customer Business Manager

Customer Business Managers in America make an average salary of $100,453 per year or $48 per hour. The top 10 percent makes over $162,000 per year, while the bottom 10 percent under $61,000 per year.
Average Customer Business Manager Salary
$100,453 Yearly
$48.29 hourly
10 %
90 %

What Am I Worth?


Customer Business Manager Education

Customer Business Manager Majors

36.9 %
14.5 %

Customer Business Manager Degrees


69.3 %


12.6 %


8.1 %

Top Colleges for Customer Business Managers

1. University of Georgia

Athens, GA • Private

In-State Tuition

2. University of Wisconsin - Madison

Madison, WI • Private

In-State Tuition

3. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition

4. Purdue University

West Lafayette, IN • Private

In-State Tuition

5. Howard University

Washington, DC • Private

In-State Tuition

6. Ohio State University

Columbus, OH • Private

In-State Tuition

7. University of Texas at Austin

Austin, TX • Private

In-State Tuition

8. University of Southern California

Los Angeles, CA • Private

In-State Tuition

9. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

10. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition

Top Skills For a Customer Business Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 27.1% of customer business managers listed customer service on their resume, but soft skills such as creativity and interpersonal skills are important as well.

Choose From 10+ Customizable Customer Business Manager Resume templates

Zippia allows you to choose from different easy-to-use Customer Business Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Customer Business Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Customer Business Manager Demographics

Customer Business Manager Gender Distribution


After extensive research and analysis, Zippia's data science team found that:

  • Among customer business managers, 42.8% of them are women, while 57.2% are men.

  • The most common race/ethnicity among customer business managers is White, which makes up 71.1% of all customer business managers.

  • The most common foreign language among customer business managers is Spanish at 71.4%.

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Top Customer Business Manager Employers

Most Common Employers For Customer Business Manager

Rank  Company  Average Salary  Hourly Rate  Job Openings  
2Fruit of the Loom$118,711$57.077
3The Kraft Group$112,989$54.3238
7Johnson & Johnson$102,905$49.4710