Customer Business Manager Careers

A customer business manager initiates and maintains client relationships. They set production, sales, and other marketing goals. They must know brands, products that clients want, and what they oversee. They may also be responsible for overseeing client relationships and learning what customer's preferences are.

They will need a good knowledge of their customers to give business services to those customers. A customer business manager may work in the supply chain management process if products are manufactured on a large scale.

To be a customer business manager, you need a bachelor's degree in business or communications. There are some customer business managers with master's degrees, which can only help you climb the ladder. You will also need experience in roles like sales representative, account manager, or customer service representative. You can expect to make $84,000 per year.

There is more than meets the eye when it comes to being a customer business manager. For example, did you know that they make an average of $55.72 an hour? That's $115,900 a year!

Between 2018 and 2028, the career is expected to grow 8% and produce 21,800 job opportunities across the U.S.

What Does a Customer Business Manager Do

There are certain skills that many customer business managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed creativity, interpersonal skills and organizational skills.

When it comes to the most important skills required to be a customer business manager, we found that a lot of resumes listed 27.1% of customer business managers included customer service, while 12.8% of resumes included business development, and 7.3% of resumes included crm. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the customer business manager job title. But what industry to start with? Most customer business managers actually find jobs in the manufacturing and retail industries.

How To Become a Customer Business Manager

If you're interested in becoming a customer business manager, one of the first things to consider is how much education you need. We've determined that 69.3% of customer business managers have a bachelor's degree. In terms of higher education levels, we found that 8.1% of customer business managers have master's degrees. Even though most customer business managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a customer business manager. When we researched the most common majors for a customer business manager, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on customer business manager resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a customer business manager. In fact, many customer business manager jobs require experience in a role such as sales representative. Meanwhile, many customer business managers also have previous career experience in roles such as customer service representative or account manager.

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Average Salary
$115,900
Average Salary
Job Growth Rate
8%
Job Growth Rate
Job Openings
90,795
Job Openings

Customer Business Manager Career Paths

Top Careers Before Customer Business Manager

Top Careers After Customer Business Manager

Cashier
9.0 %

Customer Business Manager Jobs You Might Like

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Average Salary for a Customer Business Manager

Customer Business Managers in America make an average salary of $115,900 per year or $56 per hour. The top 10 percent makes over $177,000 per year, while the bottom 10 percent under $75,000 per year.
Average Salary
$115,900
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Recently Added Salaries

CompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Customer Business Manager
Conagra Brands
08/05/2021
$90,00008/05/2021
Customer Business Manager
Conagra Brands
08/05/2021
$90,00008/05/2021
Manager, Customer Retention
Viasat
07/30/2021
$98,45007/30/2021
Manager, Customer Retention
Viasat
07/30/2021
$98,45007/30/2021
Manager, Customer Retention
Viasat
07/30/2021
$98,45007/30/2021

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Customer Business Manager Demographics

Gender

male

54.3 %

female

40.6 %

unknown

5.1 %

Ethnicity

White

73.9 %

Hispanic or Latino

10.9 %

Asian

8.2 %

Foreign Languages Spoken

Spanish

71.4 %

Portuguese

5.7 %

Vietnamese

5.7 %
Show More Customer Business Manager Demographics

Customer Business Manager Education

Majors

Business
36.9 %
Marketing
14.5 %

Degrees

Bachelors

69.3 %

Associate

12.6 %

Masters

8.1 %

Top Colleges for Customer Business Managers

1. University of Georgia

Athens, GA • Private

In-State Tuition
$11,830
Enrollment
29,474

2. University of Wisconsin - Madison

Madison, WI • Private

In-State Tuition
$10,555
Enrollment
30,360

3. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

4. Purdue University

West Lafayette, IN • Private

In-State Tuition
$9,992
Enrollment
33,495

5. Howard University

Washington, DC • Private

In-State Tuition
$26,756
Enrollment
6,166

6. Ohio State University

Columbus, OH • Private

In-State Tuition
$10,726
Enrollment
45,769

7. University of Texas at Austin

Austin, TX • Private

In-State Tuition
$10,610
Enrollment
40,329

8. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

9. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

10. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990
Show More Customer Business Manager Education Requirements

Online Courses For Customer Business Manager That You May Like

Start Improving Customer Service
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4.1
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Creating a Customer Service advantage in Your department or business through communication and Customer Management...

Customer Service Mastery: Delight Every Customer
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Top Skills For a Customer Business Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 27.1% of customer business managers listed customer service on their resume, but soft skills such as creativity and interpersonal skills are important as well.

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Top Customer Business Manager Employers

1. Kimberly-Clark
4.8
Avg. Salary: 
$111,059
Customer Business Managers Hired: 
49+
2. Kraft Group
4.8
Avg. Salary: 
$111,439
Customer Business Managers Hired: 
38+
3. Unilever
4.8
Avg. Salary: 
$113,027
Customer Business Managers Hired: 
33+
4. Campbell Soup
4.8
Avg. Salary: 
$118,690
Customer Business Managers Hired: 
22+
5. Conagra Brands
4.7
Avg. Salary: 
$113,679
Customer Business Managers Hired: 
18+
6. Revlon
4.7
Avg. Salary: 
$103,126
Customer Business Managers Hired: 
16+
Updated August 18, 2021