A customer business manager initiates and maintains client relationships. They set production, sales, and other marketing goals. They must know brands, products that clients want, and what they oversee. They may also be responsible for overseeing client relationships and learning what customer's preferences are.
They will need a good knowledge of their customers to give business services to those customers. A customer business manager may work in the supply chain management process if products are manufactured on a large scale.
To be a customer business manager, you need a bachelor's degree in business or communications. There are some customer business managers with master's degrees, which can only help you climb the ladder. You will also need experience in roles like sales representative, account manager, or customer service representative. You can expect to make $84,000 per year.
There is more than meets the eye when it comes to being a customer business manager. For example, did you know that they make an average of $55.72 an hour? That's $115,900 a year!
Between 2018 and 2028, the career is expected to grow 8% and produce 21,800 job opportunities across the U.S.
There are certain skills that many customer business managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed creativity, interpersonal skills and organizational skills.
When it comes to the most important skills required to be a customer business manager, we found that a lot of resumes listed 27.1% of customer business managers included customer service, while 12.8% of resumes included business development, and 7.3% of resumes included crm. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the customer business manager job title. But what industry to start with? Most customer business managers actually find jobs in the manufacturing and retail industries.
If you're interested in becoming a customer business manager, one of the first things to consider is how much education you need. We've determined that 69.3% of customer business managers have a bachelor's degree. In terms of higher education levels, we found that 8.1% of customer business managers have master's degrees. Even though most customer business managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a customer business manager. When we researched the most common majors for a customer business manager, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on customer business manager resumes include master's degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a customer business manager. In fact, many customer business manager jobs require experience in a role such as sales representative. Meanwhile, many customer business managers also have previous career experience in roles such as customer service representative or account manager.