Best cities for a customer care agent
The best cities for customer care agents are Louisville, KY, Milwaukee, WI, and Lexington, KY, based on factors like average salary and job availability per capita. Jobs and pay for customer care agents vary across the country, but we've determined the ten best cities for customer care agents in the U.S.
Whether you're starting your career as a customer care agent or considering a move, this list of the best cities for customer care agents to live in will help you decide. These aren't just the best-paying cities for customer care agents. We also consider how easy it is to find work as a customer care agent. While the absolute best city for customer care agents is Louisville, KY, there are plenty of other great places to consider.
Keep reading to learn more about the best cities for customer care agents in 2024.
If you're looking for a customer care agent job, here are five companies hiring now:
10 best cities for customer care agents in 2026
1. Louisville, KY
Total customer care agent jobs: 12 Average annual salary: $31,930 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $39,000 Location quotient: 17.30 2. Milwaukee, WI
Total customer care agent jobs: 3 Average annual salary: $34,593 Lowest 10 percent warn: $28,000 Highest 10 percent earn: $41,000 Location quotient: 3.86 3. Lexington, KY
Total customer care agent jobs: 4 Average annual salary: $31,918 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $39,000 Location quotient: 16.31 4. Saint Paul, MN
Total customer care agent jobs: 4 Average annual salary: $35,301 Lowest 10 percent warn: $29,000 Highest 10 percent earn: $41,000 Location quotient: 5.29 5. Nashville, TN
Total customer care agent jobs: 14 Average annual salary: $29,789 Lowest 10 percent warn: $24,000 Highest 10 percent earn: $36,000 Location quotient: 13.54 6. Detroit, MI
Total customer care agent jobs: 2 Average annual salary: $33,852 Lowest 10 percent warn: $28,000 Highest 10 percent earn: $40,000 Location quotient: 2.40 7. Charlotte, NC
Total customer care agent jobs: 3 Average annual salary: $36,535 Lowest 10 percent warn: $29,000 Highest 10 percent earn: $45,000 Location quotient: 1.28 8. Greensboro, NC
Total customer care agent jobs: 0 Average annual salary: $36,966 Lowest 10 percent warn: $29,000 Highest 10 percent earn: $45,000 Location quotient: 0.00 9. Las Vegas, NV
Total customer care agent jobs: 12 Average annual salary: $32,532 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $39,000 Location quotient: 12.93 10. Winston-Salem, NC
Total customer care agent jobs: 0 Average annual salary: $36,946 Lowest 10 percent warn: $29,000 Highest 10 percent earn: $45,000 Location quotient: 0.00
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Best cities for customer care agents
- Louisville, KY
- Milwaukee, WI
- Lexington, KY
- Saint Paul, MN
- Nashville, TN
- Detroit, MI
- Charlotte, NC
- Greensboro, NC
- Las Vegas, NV
- Winston-Salem, NC
- (12 customer care agent jobs)
- (3 customer care agent jobs)
- (4 customer care agent jobs)
- (4 customer care agent jobs)
- (14 customer care agent jobs)
- (2 customer care agent jobs)
- (3 customer care agent jobs)
- (0 customer care agent jobs)
- (12 customer care agent jobs)
- (0 customer care agent jobs)
Detailed list of the best cities for a customer care agent
| Rank | City | Average salary | Lowest 10% Earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Louisville, KY | $31,930 | $26,000 | 597,337 | 12 |
| 2 | Milwaukee, WI | $34,593 | $28,000 | 595,047 | 3 |
| 3 | Lexington, KY | $31,918 | $26,000 | 318,449 | 4 |
| 4 | Saint Paul, MN | $35,301 | $29,000 | 302,398 | 4 |
| 5 | Nashville, TN | $29,789 | $24,000 | 660,388 | 14 |
| 6 | Detroit, MI | $33,852 | $28,000 | 672,795 | 2 |
| 7 | Charlotte, NC | $36,535 | $29,000 | 842,051 | 3 |
| 8 | Greensboro, NC | $36,966 | $29,000 | 287,027 | - |
| 9 | Las Vegas, NV | $32,532 | $26,000 | 632,912 | 12 |
| 10 | Winston-Salem, NC | $36,946 | $29,000 | 242,203 | - |
| 11 | Indianapolis, IN | $34,835 | $28,000 | 855,164 | 2 |
| 12 | Raleigh, NC | $36,932 | $29,000 | 458,880 | - |
| 13 | Durham, NC | $36,997 | $30,000 | 263,016 | - |
| 14 | Fort Wayne, IN | $35,543 | $29,000 | 264,488 | - |
| 15 | Seattle, WA | $42,151 | $35,000 | 704,352 | - |
| 16 | Boston, MA | $39,243 | $33,000 | 673,184 | - |
| 17 | Minneapolis, MN | $35,304 | $29,000 | 413,651 | 1 |
| 18 | Madison, WI | $34,583 | $28,000 | 252,551 | - |
| 19 | Buffalo, NY | $39,745 | $33,000 | 256,902 | - |
| 20 | Brookhaven, NY | $39,515 | $33,000 | 486,040 | - |
| 21 | Oyster Bay, NY | $39,483 | $33,000 | 293,214 | - |
| 22 | Washington, DC | $44,400 | $36,000 | 681,170 | - |
| 23 | Islip, NY | $39,474 | $33,000 | 335,543 | - |
| 24 | Cincinnati, OH | $30,184 | $24,000 | 298,800 | - |
| 25 | Hempstead, NY | $39,438 | $33,000 | 759,757 | - |
| 26 | New York, NY | $39,432 | $33,000 | 8,537,673 | - |
| 27 | Toledo, OH | $31,282 | $25,000 | 278,508 | - |
| 28 | Pittsburgh, PA | $31,112 | $25,000 | 303,625 | 3 |
| 29 | Cleveland, OH | $31,280 | $25,000 | 385,809 | - |
| 30 | Columbus, OH | $30,674 | $25,000 | 860,090 | - |
| 31 | Reno, NV | $33,481 | $27,000 | 245,255 | - |
| 32 | Wichita, KS | $30,219 | $24,000 | 389,902 | 1 |
| 33 | Fort Worth, TX | $29,764 | $24,000 | 854,113 | 4 |
| 34 | North Las Vegas, NV | $32,514 | $26,000 | 238,702 | - |
| 35 | San Francisco, CA | $40,019 | $32,000 | 870,887 | - |
| 36 | Henderson, NV | $32,471 | $26,000 | 292,969 | - |
| 37 | Philadelphia, PA | $31,326 | $26,000 | 1,567,872 | - |
| 38 | Oakland, CA | $39,989 | $32,000 | 420,005 | - |
| 39 | Fremont, CA | $39,940 | $32,000 | 233,136 | - |
| 40 | Sacramento, CA | $39,929 | $32,000 | 495,234 | - |
| 41 | San Jose, CA | $39,911 | $32,000 | 1,025,350 | - |
| 42 | Stockton, CA | $39,870 | $32,000 | 307,072 | - |
| 43 | Memphis, TN | $29,381 | $23,000 | 652,717 | 1 |
| 44 | Fresno, CA | $39,548 | $32,000 | 522,053 | - |
| 45 | San Diego, CA | $38,539 | $31,000 | 1,406,630 | 6 |
| 46 | Omaha, NE | $31,094 | $25,000 | 446,970 | - |
| 47 | Bakersfield, CA | $39,230 | $32,000 | 376,380 | - |
| 48 | Lincoln, NE | $30,906 | $25,000 | 280,364 | - |
| 49 | Dallas, TX | $29,734 | $24,000 | 1,317,929 | 4 |
| 50 | San Antonio, TX | $29,666 | $24,000 | 1,492,510 | 2 |
Highest paying cities for customer care agents
| Rank | City | Avg. customer care agent salary |
|---|---|---|
| 1 | Santa Clara, CA | $39,935 |
| 2 | Amherst, NY | $39,767 |
| 3 | Charlotte, NC | $36,535 |
| 4 | Helena, MT | $36,365 |
| 5 | Saint Paul, MN | $35,301 |
| 6 | Indianapolis, IN | $34,835 |
| 7 | Green Bay, WI | $34,826 |
| 8 | Detroit, MI | $33,852 |
| 9 | Sioux City, IA | $33,439 |
| 10 | Chicago, IL | $33,338 |
| 11 | Las Vegas, NV | $32,532 |
| 12 | Orem, UT | $31,858 |
| 13 | Bowling Green, KY | $31,445 |
| 14 | Altoona, PA | $31,264 |
| 15 | Omaha, NE | $31,094 |
| 16 | Denver, CO | $31,085 |
| 17 | Columbus, OH | $30,674 |
| 18 | Tempe, AZ | $30,269 |
| 19 | Plano, TX | $29,759 |
| 20 | Duluth, GA | $28,830 |
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Updated January 8, 2025