Best states for a customer care agent

Q: What is the best state for customer care agents?

The best state to be a customer care agent is Wyoming based on customer care agent salaries and job opportunities.

Q: What is the highest paying state for customer care agents?

The highest paying state for customer care agents is Arkansas based on Zippia’s salary database.

Q: What is the worst state for customer care agents?

The worst state for customer care agents is Arkansas, due to a combination of low salaries and few job opportunities.

Rank 1 - 10
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Job opportunities vary from state to state, and office and administrative careers are no different. Because we know how difficult it can be to know which states are the best when it comes to customer care agent jobs, we decided to crunch some numbers to bring you the best states for customer care agents.In fact, our research shows that Wyoming is the best state for customer care agents in America. The best city in America for customer care agents with the highest pay is Santa Clara, CA.

The median salary for customer care agents in Wyoming is $37,632. Compare that to the median salary in Arkansas of $24,279, which ranked worst for customer care agents, and you can see how your location is important for your career.If you are currently seeking employment as a customer care agent, you can find open job positions using Zippia's search tools.

10 best states for customer care agents in 2026

1. Wyoming
Total customer care agent jobs: 343
Average annual salary: $37,632
Lowest 10 percent earn: $31,000
Highest 10 percent earn: $45,000
Location Quotient:
1.37
Customer care agent jobs in Wyoming
2. Montana
Total customer care agent jobs: 763
Average annual salary: $36,333
Lowest 10 percent earn: $30,000
Highest 10 percent earn: $42,000
Location Quotient:
1.58
Customer care agent jobs in Montana
3. Michigan
Total customer care agent jobs: 4,440
Average annual salary: $33,867
Lowest 10 percent earn: $28,000
Highest 10 percent earn: $40,000
Location Quotient:
1.37
Customer care agent jobs in Michigan
4. North Carolina
Total customer care agent jobs: 4,302
Average annual salary: $36,781
Lowest 10 percent earn: $29,000
Highest 10 percent earn: $45,000
Location Quotient:
1.07
Customer care agent jobs in North Carolina
5. Minnesota
Total customer care agent jobs: 3,352
Average annual salary: $35,294
Lowest 10 percent earn: $29,000
Highest 10 percent earn: $41,000
Location Quotient:
1.21
Customer care agent jobs in Minnesota
6. Iowa
Total customer care agent jobs: 2,084
Average annual salary: $33,300
Lowest 10 percent earn: $27,000
Highest 10 percent earn: $40,000
Location Quotient:
1.37
Customer care agent jobs in Iowa
7. Washington
Total customer care agent jobs: 2,279
Average annual salary: $42,096
Lowest 10 percent earn: $35,000
Highest 10 percent earn: $49,000
Location Quotient:
0.75
Customer care agent jobs in Washington
8. Wisconsin
Total customer care agent jobs: 2,540
Average annual salary: $34,626
Lowest 10 percent earn: $28,000
Highest 10 percent earn: $41,000
Location Quotient:
1.1
Customer care agent jobs in Wisconsin
9. Indiana
Total customer care agent jobs: 2,655
Average annual salary: $35,003
Lowest 10 percent earn: $28,000
Highest 10 percent earn: $42,000
Location Quotient:
0.97
Customer care agent jobs in Indiana
10. Vermont
Total customer care agent jobs: 367
Average annual salary: $34,806
Lowest 10 percent earn: $29,000
Highest 10 percent earn: $40,000
Location Quotient:
1.14
Customer care agent jobs in Vermont

Customer care agent jobsNear Columbus, OH

How Zippia determines the best states to be a customer care agent

You can read about how the best state rankings are calculated here.

Detailed list of the best states for a customer care agent

Rank	State	Average salary	Lowest 10% earn	Population	Job count
1	Wyoming	$37,632	$31,000	579,315	343
2	Montana	$36,333	$30,000	1,050,493	763
3	Michigan	$33,867	$28,000	9,962,311	4,440
4	North Carolina	$36,781	$29,000	10,273,419	4,302
5	Minnesota	$35,294	$29,000	5,576,606	3,352
6	Iowa	$33,300	$27,000	3,145,711	2,084
7	Washington	$42,096	$35,000	7,405,743	2,279
8	Wisconsin	$34,626	$28,000	5,795,483	2,540
9	Indiana	$35,003	$28,000	6,666,818	2,655
10	Vermont	$34,806	$29,000	623,657	367
11	Massachusetts	$39,251	$33,000	6,859,819	2,941
12	District of Columbia	$44,407	$36,000	693,972	375
13	New York	$39,429	$33,000	19,849,399	3,725
14	Illinois	$33,254	$27,000	12,802,023	6,088
15	North Dakota	$31,333	$26,000	755,393	619
16	Kentucky	$31,853	$25,000	4,454,189	1,902
17	California	$39,198	$32,000	39,536,653	9,758
18	Nevada	$32,706	$26,000	2,998,039	1,004
19	New Hampshire	$32,833	$28,000	1,342,795	815
20	Ohio	$30,888	$25,000	11,658,609	5,066
21	South Dakota	$30,931	$25,000	869,666	581
22	New Jersey	$36,678	$30,000	9,005,644	2,408
23	Delaware	$32,584	$27,000	961,939	595
24	Nebraska	$31,036	$25,000	1,920,076	1,181
25	Oregon	$33,573	$28,000	4,142,776	1,481
26	Kansas	$30,546	$25,000	2,913,123	1,522
27	Utah	$31,911	$26,000	3,101,833	1,267
28	Rhode Island	$32,303	$27,000	1,059,639	442
29	Idaho	$31,047	$26,000	1,716,943	788
30	Pennsylvania	$31,343	$26,000	12,805,537	4,023
31	Arizona	$30,235	$24,000	7,016,270	3,642
32	Tennessee	$29,595	$24,000	6,715,984	2,647
33	West Virginia	$27,113	$22,000	1,815,857	1,002
34	Alabama	$28,681	$23,000	4,874,747	2,145
35	Connecticut	$31,364	$26,000	3,588,184	1,065
36	Colorado	$31,071	$25,000	5,607,154	2,326
37	Missouri	$27,804	$22,000	6,113,532	3,417
38	Hawaii	$31,177	$27,000	1,427,538	335
39	Mississippi	$26,601	$21,000	2,984,100	1,388
40	Maine	$26,463	$22,000	1,335,907	1,101
41	Texas	$29,700	$24,000	28,304,596	6,637
42	Alaska	$30,326	$27,000	739,795	257
43	Georgia	$28,685	$23,000	10,429,379	4,508
44	South Carolina	$28,181	$22,000	5,024,369	1,962
45	Louisiana	$26,361	$21,000	4,684,333	1,773
46	Maryland	$30,170	$24,000	6,052,177	2,389
47	Florida	$27,964	$22,000	20,984,400	6,491
48	Oklahoma	$25,904	$21,000	3,930,864	1,438
49	Virginia	$29,036	$23,000	8,470,020	3,379
50	New Mexico	$26,174	$21,000	2,088,070	940
51	Arkansas	$24,279	$19,000	3,004,279	844

Highest paying states for customer care agents

Rank	State	Avg. Customer Care Agent Salary
1	Wyoming	$37,632
2	Montana	$36,333
3	Michigan	$33,867
4	North Carolina	$36,781
5	Minnesota	$35,294
6	Iowa	$33,300
7	Washington	$42,096
8	Wisconsin	$34,626
9	Indiana	$35,003
10	Vermont	$34,806
11	Massachusetts	$39,251
12	District of Columbia	$44,407
13	New York	$39,429
14	Illinois	$33,254
15	North Dakota	$31,333
16	Kentucky	$31,853
17	California	$39,198
18	Nevada	$32,706
19	New Hampshire	$32,833
20	Ohio	$30,888
21	South Dakota	$30,931
22	New Jersey	$36,678
23	Delaware	$32,584
24	Nebraska	$31,036
25	Oregon	$33,573
26	Kansas	$30,546
27	Utah	$31,911
28	Rhode Island	$32,303
29	Idaho	$31,047
30	Pennsylvania	$31,343
31	Arizona	$30,235
32	Tennessee	$29,595
33	West Virginia	$27,113
34	Alabama	$28,681
35	Connecticut	$31,364
36	Colorado	$31,071
37	Missouri	$27,804
38	Hawaii	$31,177
39	Mississippi	$26,601
40	Maine	$26,463
41	Texas	$29,700
42	Alaska	$30,326
43	Georgia	$28,685
44	South Carolina	$28,181
45	Louisiana	$26,361
46	Maryland	$30,170
47	Florida	$27,964
48	Oklahoma	$25,904
49	Virginia	$29,036
50	New Mexico	$26,174
51	Arkansas	$24,279

Customer care agent best states FAQs

What is the best state for customer care agents?

What is the highest paying state for customer care agents?

What is the worst state for customer care agents?

Have more questions? See all answers to common office and administrative questions.

Search for customer care agent jobs

Updated January 8, 2025

Browse office and administrative jobs

Total customer care agent jobs:	343
Average annual salary:	$37,632
Lowest 10 percent earn:	$31,000
Highest 10 percent earn:	$45,000
Location Quotient:	1.37

Best states for a customer care agent

10 best states for customer care agents in 2026

1. Wyoming

2. Montana

3. Michigan

4. North Carolina

5. Minnesota

6. Iowa

7. Washington

8. Wisconsin

9. Indiana

10. Vermont