Customer Care Agent Resume Contact Information Example #1
Hank Rutherford Hill
St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com
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Customer care agent resume research summary. We analyzed 2,230 customer care agent resumes to determine which ones land the most jobs. Below you'll find example customer care agent resumes that can help you get an interview (and a job offer) from companies like Xerox and Time Warner Cable Enterprises. Here are the key facts about customer care agent resumes to help you get the job:
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Customer Care Agent Resume Contact Information Example #1
Hank Rutherford Hill
St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com
Your resume's education section should include:
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.
Optional subsections for your education section include:
Other tips to consider when writing your education section include:
Check More About Customer Care Agent Education
Customer Care Agent Resume Relevant Education Example #1
Certificate In Computer Engineering 2012 - 2013
Rochester Institute of Technology Rochester, NY
Customer Care Agent Resume Relevant Education Example #2
Bachelor's Degree In Computer Information Systems 2016 - 2019
University of Houston Houston, TX
The most important part of any resume for a customer care agent is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.
Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.
It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of customer care agents" and "Managed a team of 6 customer care agents over a 9-month project. "
Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.
Specific customer care agent certifications can be a powerful tool to show employers you've developed the appropriate skills.
If you have any of these certifications, make sure to put them on your customer care agent resume:
A resume summary statement consists of 1-3 sentences at the top of your customer care agent resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.
Remember to emphasize skills and experiences that feature in the job description.