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Best customer care assistant certifications
Customer care assistant certifications allow job seekers to demonstrate their competency as an customer care assistant to employers. However, not all customer care assistant certifications provide the same value for job seekers.
The best certifications for a customer care assistant are Certified Nurse Assistant (CNA), Medical Assistant, and Certified Medical Administrative Assistant (CMAA).
Below is a list of the best customer care assistant certifications. Obtaining an customer care assistant certification will give you a leg up when you apply for jobs and increase your potential salary.
4 best certifications for customer care assistants
| Rank | Customer care assistant certification | Organization |
|---|---|---|
| 1 | Certified Nurse Assistant (CNA) | American Red ... |
| 2 | Medical Assistant | ASPT |
| 3 | Certified Medical Administrative Assistant (CMAA) | NHA |
| 4 | Certified Pharmacy Technician (CPhT) | PTCB |
4 best customer care assistant certifications
1. Certified Nurse Assistant (CNA)
Train to be a certified nurse assistant working with other health care professionals to provide quality care for elderly or sick individuals in nursing homes and hospitals and at home.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
2. Medical Assistant
The medical assistant job description varies depending on the employer's needs. A medical assistant is a multi-skilled professional and an asset to a physician.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
3. Certified Medical Administrative Assistant (CMAA)
A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
4. Certified Pharmacy Technician (CPhT)
PTCB's pharmacy technician certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Certification is achieved by meeting specific eligibility requirements and earning a passing score on the Pharmacy Technician Certification Exam (PTCE). The PTCB certification program is accredited by the National Commission for Certifying Agencies (NCCA).
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
What is the best certification for a customer care assistant?
The best customer care assistant certification is Certified Nurse Assistant (CNA). The Certified Nurse Assistant (CNA) is awarded by the American Red Cross. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this customer care assistant certification:
- To become a certified Certified Nurse Assistant (CNA), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every year.
The most common combination of customer care assistant certifications include: Certified Nurse Assistant (CNA), Medical Assistant, and Certified Medical Administrative Assistant (CMAA).
Online courses for customer care assistants to earn certifications
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