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Popular customer care associate certifications include Certified Pharmacy Technician (CPhT), International Accredited Business Accountant (IABA), or Certified Professional, Life and Health Insurance Program (CPLHI). To improve customer care associate qualification and skills, we prepared some online courses to help in customer care associate education paths.
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 28.5% |
| 2 | Psychology | 7.8% |
| 3 | Criminal Justice | 6.2% |
| 4 | General Studies | 6.2% |
| 5 | Health Care Administration | 5.1% |
1. Customer Service Fundamentals
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...
2. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
3. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
4. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
5. Customer Service Fundamentals: Putting People First
Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...
6. Customer Service
How to Approach New Customers and Maintain Existing Ones...
7. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
8. Customer Retention: Maximise Your Profits
How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...
9. The Customer: Build a Customer Service Strategy (BITE SIZE)
For you and your team to be successful in providing great customer service, start by putting your customer first...
10. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
11. Start Improving Customer Service
Creating a Customer Service advantage in Your department or business through communication and Customer Management...
12. Customer Service: 6 Keys To Exceptional Customer Service
Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...
13. Dealing With Angry Customers
Skills and Techniques for Handling Most Customer Situations...
14. Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!...
15. Customer Service Training: Dealing with Difficult Customers
Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...
16. The Customer: Develop Customer Centric Metrics (BITE SIZE)
To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully...
17. Customer Service Success: Take Your Skills to the Next Level
3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...
18. The Customer: How to Manage Customer Feedback (BITE SIZE)
Create an environment that welcomes customer feedback. Educate your team on how to handle feedback and use it to improve...
19. Outstanding Customer Service - The Ultimate Guide!
Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...
20. Business Communication Skills: Handling Clients & Customers
Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...
| Customer care associate education level | Customer care associate salary |
|---|---|
| Master's Degree | $39,270 |
| High School Diploma or Less | $32,772 |
| Bachelor's Degree | $37,607 |
| Some College/ Associate Degree | $34,014 |