Customer Care Associate Jobs Near Me

Automotive Customer Service Advisor - $13.00-$14.50/hr. plus bonuses Full Time and Part Time Increase your wages through completion of in house, paid training! No experience necessary! What you'll do: -Act as a trusted adviser to our customers, evaluating their needs and performing maintenance to keep their vehicle serviced and safe on the road. -Responsible for the organization and productivity of the service center through guest interactions thorough vehicle inspections, and service and replacement part knowledge -Perform automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers -Maintain a clean and safe workplace Benefits Include: -Health Insurance (Dental, Vision, Medical) -Paid vacation and holidays -Matching 401(k) -Paid on-the-job training -Leadership development and coaching -Company provided uniforms and tools -Tuition reimbursement including technical certifications -Safety shoes offered through the company -No late evenings Qualifications: -You are friendly and ready to work as part of a customer-focused team -Have an eagerness to learn -You can lift up to 50 pounds -Have full mobility and the ability to work with your hands above your head -Can stand for extended periods of time and climb stairs TEXT-TO-APPLY NOW! Text "jobs-dv" to 23000 PM Lube, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately Welcome to Love's! Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. FUNCTIONS: Maintain a safe and clean facility. Greet customers, address vehicle service needs, and document issues. Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments. Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns. EXPERIENCE: Experience: 6 months in customer service or sales preferred. Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations. SKILLS AND DEMANDS: Excellent communication and interpersonal skills with a customer satisfaction focus. Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment. Strong organizational and multitasking abilities with attention to detail. Effective teamwork skills. Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Our Culture Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply. Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. The Love's Family of Companies includes: Gemini Motor Transport, one of the industry's safest trucking fleets. Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader. Trillium, a Houston-based alternative fuels expert. TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.

Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction. Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters. Droisys is seeking SAP CX - (Customer Experience) Consultant job offering Remote Work for a long-term job opportunity in the USA. Here are the job details Job Title SAP CX - (Customer Experience) Consultant Job Location Remote Work Duration 12 Months Rate $105/hr C2C Job Description Act as the primary consultant and trusted advisor for clients implementing SAP CX solutions with an emphasis on SAP Sales Cloud Service Cloud and Marketing Cloud. Must have experience with ITAR Compliant in SAP. Facilitate client conversations to assess requirements, define scope and recommend best practices for SAP CX Conduct workshops and design sessions to help clients fully utilize the functionality of their SAP CX products. Experience with SAP Process Modelling Suite (Signavio, ARIS, Visio) Good understanding of SAP SD/Order management cycle in SAP. Must have cross functional Integration knowledge with CRM/Sales force/SAP. Lead the implementation configuration and customization of SAP Sales Cloud and Service Cloud solutions ensuring alignment with client needs and industry best practices. Provide guidance and support for the transition to SAP Service Cloud version 20 leveraging knowledge of the new features and capabilities Collaborate with cross functional teams including developers' architects and project managers to deliver scalable and reliable SAP CX solutions. Apply expertise in the utilities industry to address unique customer experience challenges and develop relevant solutions. Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.

This is a 6 month contract position with possible extensions. This position is able to be fully remote however training for the first 2-3 weeks is 100% onsite. Candidate will be providing customer service to Gas utility customers via email, phone and chat. Experience in Customer Service is a must. Energy/Utility experience would be nice-to-have. Looking for someone with a great personality and demonstrated ability to provide great customer service. Candidate will need to be willing/able to learn a great deal, so a quick and eager learner is imperative. - Need to be have strong customer service aptitude and a desire to help - If they have Natural Gas experience, that would be a plus, but not required - Ability to use Excel, Word, Outlook; experience in SalesForce could be helpful - Center covers 8am-6pm ET; prefer candidate can go 9-6 ET; will need to have some flexibility for coverage as needed for that earlier start by one hour

Job Opportunity: Customer Support Representative/Account Representative-Sr Pay Rate: $20-21.99/hour Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks starting after the New Year. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Job Responsibilities for Client Support Service Professional: Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency. Assist with Cash Management products, online account access, mobile app usage, and general financial questions. Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment. Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team. Benefits Info Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Fully Telework **US Citizenship Required** We are looking for a seasoned Customer Service Representative to join our team working in a fully remote capacity. This position is supporting the Department of Labor and offers a variety of 4 day, 10 hour shifts. It is a great opportunity for someone who wants to utilize their skills in the comfort of their own home Job Description: As a CSR, you will have the opportunity to utilize your customer service skills and experience, as well as critical thinking skills, to support American consumers who have labor-related questions, such as questions about paychecks, how to contact a specific department or Government agency, and safety concerns in the workplace. During the handling of these inquiries, you will use a cloud-based telephony system and a Customer Relationship Management (CRM) tool for research and informational purposes. A successful candidate will be able to work independently as well as part of a larger team which supports one another throughout the day. Job qualifications: A minimum of two years call center customer service experience High School diploma or General Educational Development (GED) certificate Oral and written communication skills sufficient to facilitate clear and accurate information exchanges with customers Ability to control the pace, flow of the inquiry, and manage call time effectively Ability to handle inquiries and requests in a courteous and professional manner, including calls received in crises, and/or from abusive callers Ability to listen to, empathize with customers, and acknowledge their concerns Ability to follow protocol and to apply sensitivity and discretion in handling confidential information Ability to gather and document information to determine a customer's needs, apply problem solving skills, and resolve the inquiry/request effectively Computer and keyboarding skills sufficient to record information from the inquirer in an accurate and efficient manner Ability to use the web to search and retrieve information Ability to respond to inquiries from the hearing, speech, and visually impaired, as well as other physically impaired callers using appropriate equipment Ability to take direction within a team setting and complete team-related work promptly Equivalent to a low-risk public trust background investigation Other job specifics: Proficient in the use of MS Office including Word, Excel, PowerPoint, and Outlook Able to work in a fast-paced environment

Title: NIL/NFL Athlete Client Liaison Company Mission: We are committed to helping athletes build generational wealth and align their actions with their intentions through financial literacy, proactive planning, and holistic support. Join our team and help shape the future of athlete success! Who We Are: Occident Wealth Management firm provides tailored financial solutions to athletes and coaches. We are committed to empowering our clients with financial literacy through our national Secure The Bag (STB) financial literacy program, which delivers interactive and engaging presentations to over 20 collegiate and NFL & NBA teams. Job Summary: We are searching for a special talent with a passion for sports, client service. We are seeking a dedicated and dynamic NIL Athlete Liaison to serve as the primary point of contact for our NIL and NFL athletes clients. This individual will act as intermediary between our athletes, their families, and various service providers, ensuring seamless coordination of all financial planning, logistical, and administrative aspects of their extremely busy lives. The ideal candidate will have experience in a client liaison role, preferably working with athletes, and possess a relentless work ethic, attention to detail, and exceptional communication skills and ideally some experience in the financial field. Key Responsibilities: • Serve as the primary point of contact for athletes and their families, ensuring timely and effective communication regarding their financial, personal, and professional needs. • Assist with coordination of taxes, bookkeeping, bill payment, LLC setup, and relocation logistics. • Facilitate communication and collaboration between the financial advisor, their team, and external service providers such as CPAs, attorneys, and real estate agents. • Develop and maintain relationships with athletes, acting as a trusted resource and advocate. • Monitor and manage athlete schedules, deadlines, and deliverables related to their financial and personal obligations. • Support the financial advisor and team in developing and executing personalized strategies for each athlete's unique needs. • Stay updated on industry trends, NIL regulations, and athlete-related challenges to provide proactive guidance. • Address issues or concerns promptly, maintaining a high level of professionalism and discretion. Qualifications: • Proven experience in a client liaison or account management role, with a preference for experience working with athletes or in the sports industry. • Strong understanding of financial and administrative processes, including taxes, bookkeeping, and business formation. • Exceptional organizational and time management skills, with the ability to multitask in a fast-paced environment. • Outstanding communication and interpersonal skills, with the ability to build trust and rapport with athletes and their families. • High level of discretion, integrity, and professionalism in handling sensitive information. • Detail-oriented and proactive, with a relentless work ethic and commitment to excellence. • Bachelor's degree in business, sports management, finance or a related field is preferred but not required. Work Environment: • The position may require flexibility for travel and irregular hours to meet the needs of athletes. • Hybrid or remote work arrangements may be considered based on the candidate's location and qualifications. Why Join Us? This is an exciting opportunity to work at the intersection of sports and financial management, supporting high-performing athletes in achieving success both on and off the field. If you are passionate about making a meaningful impact in the lives of athletes and thrive in a dynamic, fast-paced environment, we want to hear from you! How to Apply: Submit your resume, cover letter, and references to Christy Daly, at *******************. Applications will be reviewed on a rolling basis.

Are you an experienced Customer Care Specialist - State Implementation with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Customer Care Specialist - State Implementation to work at their company in Reston, VA(Remote). Position Summary: The need is to handle overflow case management supporting the implementation of the SAT and PSAT assessment program. These roles will support their hands-on work, remotely, in a call center scenario. The selected candidates will handle phones and respond to emails. In support of the "boots on the ground” work the State Implementation Support Specialists are doing on the SCPM team. You will be responsible for supporting questions and issues in relation to the implementation of state's SAT and PSAT assessment program. You will be an escalation point of contact for the state department of education, district test coordinators, and school test coordinators as they implement the assessment for their federal accountability test in spring 2025. school in the state. This will include managing escalations in a timely manner and within the specified guidelines and policies of various internal departments. You will be most successful in this role if you are a problem-solver, fast-learning specialist who is willing to go above and beyond to support customers and find resolutions to issues. Primary Responsibilities/Accountabilities: Provide Exceptional Customer Service (75%) Be an expert in company policy and processes that impact customers and the operational procedures necessary to resolve customer inquiries. Serve as business contact between the customer service operations group and all of the internal departments and external vendors to address and resolve processing exceptions and/or escalated customer service cases. Establish a strong relationship with each of the client's departments listed above and external vendors, specifically the various customer service outsourced partners. Communicate effectively, verbally and in written format case status, as well as complex Program policies to consumers, to include students, parents, High School Guidance Counselors and College/University Admissions Personnel. Work within aggressive timelines and with extremely sensitive student cases. Handle high volume caseloads while ensuring that cases are researched and closed within established timelines. Learn multiple customer service and operational system applications required to manage escalated customer service cases. Take a hands-on approach to lead resolution and root cause analysis of assigned customer service escalated cases. Conduct manual processes to implement exceptions workarounds. When necessary, provide manual support for data entry and exceptions. Provide support of other work across Operations Division as needed to support shared goals. Complete Special Projects and Continuous improvement (25%) Provide operational readouts and status on customer inquiries and trends within client's and/or externally with customers Assist with customer outreach for special projects Provide input to the voice of the customer initiative helping to drive continuous improvement and improved customer experience Perform other related duties and projects as assigned Identify and communicate process improvements and quality checkpoints, as well as multiple Program policies driving customer complaints/concerns Qualifications: 3-5 years of customer service experience managing customer escalations in a high-volume customer service operation (required) 3-5 years of related work experience in K-12 educational technology, training, assessment industry, and/or K-12 school/state/central office experience (preferred) The ability to act in a highly collaborative way with the ability to influence others and build strong relationships across internal and external stakeholders. Excellent written and verbal communication skills, including the ability to communicate complex and sensitive issues. Effective planning, prioritization, and problem-solving skills. Computer literacy, including Microsoft Office applications The ability to manage relationships with peers as well as multiple levels of management Ability to use quantitative and qualitative data to identify trends to inform continuous improvements to enhance the customer experience The ability to be flexible and quickly adapt to new methods, situations, and requirements The ability to travel 4-6 times a year to our offices and/or vendors. A college degree (preferred) 5+-year, customer service professional with strong communication skills and service-solution oriented mindset; someone that is great at analyzing scenarios and problem solving with attention to detail. Candidates must have experience as tier 2 support handling customer inquiries (will be cases from teachers, parents, students); they will be utilizing client systems (most like salesforce CRM). Most ideal if the person has education experience...double great with assessment administration. So, high-level customer support w/problem solving, research, communication skills preferably in the education space and most ideal if assessment, too.

Are you a people-oriented, sales-driven individual with a passion for customer experience and a hunger for career growth and leadership opportunities? If so, we want you to be a part of our dynamic Sales and Customer Experience Team! Why Choose Us: Unlimited Growth Potential: We believe in nurturing and promoting talent from within. As a Customer Account Representative, you'll have the chance to fast-track your career and step into leadership roles as you excel. Customer-Centric Culture: We're all about delivering exceptional experiences to our customers. For that to happen our team needs to feel taken care of. A happy team makes for happy customers. Sales Excellence: Dive into the world of sales and learn transferable skills that will always be in demand. We provide comprehensive training and support to help you achieve your sales goals and beyond. What We're Looking For: People-Oriented: Your ability to connect with people is what you pride yourself on. You enjoy building rapport and understanding the unique needs of each customer. Interested in the art of Sales: You're excited about the art of selling. Whether you're a seasoned pro or just starting, you're hungry to learn and succeed in a sales-driven environment. Desire for a Career: Your career development is a priority, and you're eager to take on leadership roles as you grow with us. Key Responsibilities: Customer Engagement: Develop strong relationships with customers, understanding their needs, and offering tailored solutions. Sales: Drive sales through effective communication and product knowledge. Achieve and exceed sales targets. Team Collaboration: Work closely with our Sales and Customer Experience Team to deliver outstanding results and support each other's success. What We Offer: Competitive Compensation: A rewarding package including base salary and performance-based bonuses. Training and Development: Continuous learning opportunities to enhance your sales skills and advancement opportunities. Dynamic Workplace: Join a passionate team in a positive and collaborative environment. Career Advancement: Clear paths to leadership roles for high achievers.

Our client, a not-for-profit health organization, is looking to hire a Customer Care Coordinator to join their team in Falls Church, VA! *** This begins as a 5-month contract with any opportunity to extend/convert *** Shift Hours - Monday-Thursday 9am-7:30pm & e/o weekend Training Schedule - Monday-Friday 8am-4:30pm for the first 6 weeks Responsibilities Responsible for answering and processing all calls made to the enterprise emergency response line with accuracy. Ability to quickly assess a critical patient or security safety event, implement a response plan, and follow explicit protocols to activate and deploy both medical and public safety response teams at requested by care site. Collaborates with onsite clinical and security team members to deploy additional resources based on complexity of critical event; communicates activated critical patient event to various teams in the High Reliability Operations Center to provide awareness and heighten department posture During a safety event, partners with care site leaders to script out an advisory alert to broadcast over the PA system and then deliver via the Company's Text Alert system to leaders and team members. Triages program patient calls and follows department or clinic workflow and or escalation protocols to notify on-call team members of the patient's emergent healthcare needs. Performs assigned equipment status checks on primary and back-up equipment and participates in monthly downtime exercises. Requirements At least 1 year of healthcare experience, dispatch experience preferred but not required Must be a demonstrated proficiency in Call Center Operations, medical knowledge, and hospital policies and procedures. You will receive the following benefits: Medical Insurance - Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) including match Paid Sick Time Leave Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. #LI-JP7

Why You Want To Work Here: We are a leading nonprofit with a mission to offer comprehensive training to industry professionals, advance groundbreaking research, and advocate for policies that positively impact the lives of children and families across the nation. In this position we seek a highly personable and organized individual to manager inbound phone calls while providing top notch customer service. Responsibilities of the Call Center Representative: Answer all incoming telephone calls and email inquiries Answer inquiries and provide information, provide exceptional customer service support in navigating program policies and procedures Determine applicant eligibility according to program policies Coordinate responses with the appropriate personnel if customer requires an escalated level of support Clearly document all customer conversations in call tracking system Maintain respectful, professional working relationship with program participants Maintain high-ethical standards including maintaining strict confidentiality Perform other duties as assigned Qualifications of the Call Center Representative: Completed bachelor's degree or relevant experience Excellent customer service skills Good communication skills (oral, written, and listening) Conflict resolution skills Must be able to interact positively and cooperatively with individuals at all levels over the phone This position requires completion of a satisfactory background check Call Center Representative Arlington, VA (Hybrid) Full-time $20/hr

HomeServices Insurance an affiliate of HomeServices of America/ Berkshire Hathaway Companies is hiring for a experienced & licensed Property and Casualty Customer Service Representative! This position is located in Fredericksburg, VA. We are looking for insurance driven individuals who want to thrive in growing environments and establish rapport! The position is full time 40 hours a week, hybrid mode (2 days in office, 3 days work from home). This position provides day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. Job Duties and Responsibilities (Essential Job Functions) 1. Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness. Research and answer calls from clients, underwriters and third parties. Advise clients regarding insurance coverage and risk management issues. Process policy changes and cancellations. Handle claims and billing inquiries. Foster and maintain good working relationships with insurance companies and underwriters. 2. Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling. 3. Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager. 4. Perform any additional responsibilities as requested or assigned. Performance Expectations Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management. Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism. Establish and maintain positive and productive work relationships with all staff, customers, and business partners. Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development. Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. Qualifications Education: High School Diploma or equivalent work experience and knowledge. Experience: Two years successful servicing experience with independent agency (or equivalent). Knowledge and Skills: Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes. Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance. Excellent analytical, problem-solving, and decision-making skills. Excellent oral, written, and interpersonal communication skills. Proven automation, time management, and organizational skills. Familiarity with risk assessment and risk management techniques. Other (licenses, certifications, schedule flexibility/OT, travel, etc.): Property and Casualty License Wage: $23.50-28.70 hourly; actual wage is based upon education and experience. Potential for formulary incentive plan/discretionary bonus, based on financial results. Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Effective January 1, 2025, minimum and maximum annual salary or hourly range of compensation (or fixed pay rate if applicable) for a job opportunity, based on the employer's good faith estimate at the time of posting the job advertisement General description of all benefits and other compensation to be offered to a hired applicant, including but not limited to health and retirement benefits Equal Opportunity Employer If you are interested in this opportunity, please apply here or send your confidential resume to ************************** - TA Specialist/ Human Resources at HomeServices of America - Shared Success Center.

At Faye, we're redefining travel insurance and delivering unparalleled customer care. As we continue to grow rapidly, we're looking for a visionary Head of Customer Experience to scale our global operations and elevate our world-class service to even greater heights. What You'll Do: Lead with Impact: Build, mentor, and inspire a top-tier CX team across Richmond, VA, and Tel Aviv. Shape the Strategy: Design and execute an omni-channel CX strategy, ensuring seamless, delightful interactions across all customer touchpoints. Expand Expertise: Enhance team capabilities to provide comprehensive support for our evolving product lines. Leverage Innovation: Use data and cutting-edge tech to scale operations, optimize workflows, and set new industry benchmarks. What We're Looking For: 7+ years in CX leadership, managing global teams of 50-100+ reps. Expertise in scaling omni-channel B2C environments using tech-driven solutions. Proven success in crafting and executing long-term CX strategies. Startup or relevant industry experience (insurtech, travel, fintech) preferred. Native-level English fluency; familiarity with U.S. customer expectations is a plus. Why Join Faye? Join a thriving, fast-paced team committed to reshaping travel insurance with cutting-edge solutions and best-in-class customer care. You'll play a pivotal role in driving growth, innovation, and setting new standards in customer experience.

Our Mission: At our core, we are more than just a wealth management firm. We are a dedicated team committed to fostering lifelong relationships with our clients. Our mission is straightforward: we focus on understanding our clients' unique financial aspirations and delivering unparalleled service. Our team's diverse expertise, coupled with our firm's size, ensures that each client receives personalized attention at every step. About the Role We're in search of a dedicated and enthusiastic Client Service Associate to play a vital role in supporting our team and managing client tasks and relationships in our firm. As our firm continues to grow, this role offers an opportunity to fully engage with all aspects of client service. If you're a driven and detail-oriented individual who is passionate about delivering exceptional client service, we encourage you to apply for this opportunity. Key Responsibilities: Manage account operations activities including but not limited to: paperwork for new accounts, paperwork for existing account maintenance (beneficiary updates, contact information changes, etc.), estate settlements, and serve as a liaison between our RIA and our custodian. Manage the tracking of custodian cash management, money transfers, and other account related tasks. Answer inbound client calls to assist with account servicing needs and advisor scheduling. Make outbound calls to clients for service-related discussions or other firm directed communications. Assume ownership of time sensitive client promises/requests to make certain they are done on time and accurately. Independently maintain and keep up to date firm databases such as but not limited to: required minimum distributions, compliance logs, etc. Periodic reporting of these databases may be required as directed by the firm's leadership. Continuous logging of client interactions and service in our CRM so all firm operations have a clear log. Manage long term client specific projects as assigned while meeting all required deadlines. What We're Seeking: Bachelor's degree and/or equivalent financial services experience A candidate committed to a long-term career in wealth management. A proactive approach to tasks and willingness to take ownership of their responsibilities. At least 2 years working in a Brokerage firm and/or Registered Investment Advisory firm. In-depth experience with custodian platforms such as Charles Schwab, Fidelity, Raymond James, etc and CRM system such as RedTail. Strong multitasking abilities, excellent attention to detail, and a knack for prioritizing tasks effectively. Excellent interpersonal skills, a collaborative mindset, and a commitment to putting clients first, supported by ethical principles and reliability. Strong focus on client service with the ability to communicate both verbally and written in a clear and concise manner. Perks & Benefits: Competitive salary of $65,000. Potential for performance-based bonuses. 50% employer-paid health insurance coverage. Paid sick leave and holidays. Opportunities for specialized professional development. Clear paths for career advancement. Positive and supportive work culture and management. Complimentary snacks and beverages. Clean and organized office environment. A new, and clean work environment Realistic expectations and a healthy work-life balance.

We are seeking a customer-focused, detail-oriented individual to join our Customer Support Team. This role requires strong computer proficiency, excellent interpersonal skills, and a commitment to delivering outstanding customer service via phone, email, and chat in a hybrid environment. The ideal candidate will possess exceptional verbal and written communication skills, be able to handle high-volume calls and assist customers with Federal regulatory requirements related to the NFIP. If you thrive in a fast-paced environment and are passionate about helping people, this opportunity is for you. Key Responsibilities: Respond to inbound communications via phone, chat, or email from customers, providing accurate information regarding Federal regulatory requirements, specifically the NFIP rules and guidelines. Make outbound calls to customers for follow-up or next steps. Guide customers through the Flood Map and NFIP processes, ensuring they understand flood insurance risk ratings, policy options, and documentation requirements. Interpret Flood Insurance Rate Maps (FIRMs) and explain geographic flood risk information to customers. Manage a high volume of customer interactions, resolving customer's inquiries professionally and efficiently while maintaining quality service standards. Escalate complex issues to the appropriate departments when necessary. Maintain accurate and professional customer interaction records summarizing the interaction ensuring all customer information is up-to-date and recorded properly in the system. Qualifications: - 2+ years of working in a fast-paced call center environment or customer support role providing customer service over the phone. - Familiarity with NFIP and experience with flood insurance or related industries is a plus. - Excellent verbal communication skills, with the ability to explain technical or regulatory information clearly to a diverse audience. - Strong data entry, computer skills, with attention to detail and accuracy. Essential Traits: - Ability to handle high call volumes while maintaining a friendly and professional demeanor. - Strong problem-solving skills and the ability to de-escalate difficult calls. - Team-oriented/team player mindset with the ability to collaborate effectively in a fast-paced call center setting. - Excellent time management skills and the ability to prioritize tasks and meet service-level expectations with the ability to sit for lengthy periods of time. Punctual and regular attendance is critical to this role. -Ability to rapidly learn and execute new skills and knowledge areas with a focus on mapping, engineering, and insurance -A willingness to support a wide range of stakeholders on a wide range of topics, some of which may be emotionally charged. Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status").

Answers incoming telephone calls and chat communications, assessing the customer's needs and responding to inquiries by providing requested/applicable information. Record all information in CHEMTREC's Customer Relationship Management (CRM) application. Provides customer support during the sign-up process, to include, general account information, SDS submission process, and payment status. This includes technical assistance for our registrants accessing our systems through the internet. Maintains and updates customer account information through customer communications, both through incoming requests and proactive communications out to CHEMTREC's existing customer base. Provides customers with billing and account related information when requested along with service reports for the suite of CHEMTREC's products and services. Receives, processes and maintains customer SDS information provided to CHEMTREC. Utilize SharePoint along with other related technologies and custom programs to manage the SDS provided to CHEMTREC by customers. Assists customers by delivering the suite of products and services offered by CHEMTREC. Builds and maintains effective working relationships with appropriate internal staff and external contacts including, but not limited to customers, vendors, business partners, prospects, emergency response community, and agencies. Performing other duties as assigned. Qualifications Required Associate's degree in a relevant field or two years progressive work experience. Ability to manage and prioritize multiple projects and tasks, with minimal supervision, exercising sound judgment. Demonstrated ability to work independently on a variety of complex matters simultaneously while also working in a team environment. Strong written and oral communication skills as well the ability to listen and communicate with both technical and non-technical customers effectively and provide appropriate solutions. Working knowledge of Microsoft Office including Outlook, Word, Excel, and PowerPoint. Ability to work flexible hours as well as a rotating schedule and non-core business hours. Preferred Bachelor's degree. Corporate or for-profit work experience. Experience with MS Dynamics CRM and MS SharePoint. Knowledge of database and document management concepts, including information retrieval practices.

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity! Purpose: The Oil Sales and Service Rep (OSSR) will be responsible for providing sales and services of approved waste streams at HCC customer locations. The position frequently uses hoses to load/offload Oil Tanker Trucks from a variety of containers. Specific Duties: Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all HCC safety guidelines Responsible for customer service and new business development in a certain geographic area as assigned by the Company Aligns work orders to minimize mileage and travel time Inspects vehicle and equipment for safe operation Delivers service to customers by pumping approved waste streams from customer containers into truck Pursues additional services with existing accounts Assesses potential customer needs, presents HCC products and services to customers, and develops new customers Develop sales leads for Data-Marketing Complete all required paperwork accurately and neatly Maintains compliance with all applicable Department of Transportation (DOT) requirements Achieve sales quotas for total revenue and new customer development Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance. Performs a variety of administrative tasks as required and directed, encompassing responsibilities such as document management, maintaining office cleanliness, data entry, and other reasonable duties as assigned. Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Core Competencies and Specific Skills Strong communication skills and attention to detail Ability to interact with customers, sales branch employees, and other corporate departments Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc. Work Experience: Route sales experience preferred Education, Certificates, Licenses, or Designations: High School diploma or equivalent required Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and Tanker Endorsement Motor vehicle record (MVR) that meets or exceeds HCC's published standards including, but not limited to the following. Seat belt and cell phone violations Excessive speeding DUI, suspension and/or multiple vehicle collisions Personal Protective Equipment*: Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats Physical Requirements*: Frequent lifting of hoses weighing up to 40lbs Frequent climbing of ladders to access approved waste streams Occasionally pulling/dragging of hoses weighing up to 40lbs each All applicants must pass the pre-employment physical including drug & alcohol screening. Work Environment: While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

You will be responding to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation. You will be: Provide information regarding Client's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service. Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts. Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction. Pay and Benefits The pay range for this position is $19.50 - $19.50 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Winchester,VA. Application Deadline This position will be accepting applications until Jan 22, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Work with internal departments to meet customer's needs Data entry in various platforms Participate in ongoing client status calls and implementation calls to review, understand and provide guidance on payroll set up and identify and resolve potential issues Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work