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Customer care consultant job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected customer care consultant job growth rate is -4% from 2018-2028.
About -105,300 new jobs for customer care consultants are projected over the next decade.
Customer care consultant salaries have increased 11% for customer care consultants in the last 5 years.
There are over 4,743 customer care consultants currently employed in the United States.
There are 176,015 active customer care consultant job openings in the US.
The average customer care consultant salary is $58,929.
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 4,743 | 0.00% |
| 2020 | 4,821 | 0.00% |
| 2019 | 4,968 | 0.00% |
| 2018 | 4,886 | 0.00% |
| 2017 | 4,710 | 0.00% |
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $58,929 | $28.33 | +3.2% |
| 2025 | $57,087 | $27.45 | +2.8% |
| 2024 | $55,508 | $26.69 | +2.6% |
| 2023 | $54,093 | $26.01 | +1.8% |
| 2022 | $53,123 | $25.54 | +1.8% |
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | South Dakota | 869,666 | 681 | 78% |
| 2 | North Dakota | 755,393 | 557 | 74% |
| 3 | Maine | 1,335,907 | 909 | 68% |
| 4 | Montana | 1,050,493 | 638 | 61% |
| 5 | Iowa | 3,145,711 | 1,857 | 59% |
| 6 | District of Columbia | 693,972 | 384 | 55% |
| 7 | Minnesota | 5,576,606 | 2,765 | 50% |
| 8 | New Hampshire | 1,342,795 | 668 | 50% |
| 9 | Nebraska | 1,920,076 | 933 | 49% |
| 10 | Wyoming | 579,315 | 273 | 47% |
| 11 | West Virginia | 1,815,857 | 841 | 46% |
| 12 | Alabama | 4,874,747 | 2,115 | 43% |
| 13 | Missouri | 6,113,532 | 2,587 | 42% |
| 14 | Mississippi | 2,984,100 | 1,256 | 42% |
| 15 | Delaware | 961,939 | 404 | 42% |
| 16 | Vermont | 623,657 | 263 | 42% |
| 17 | Arizona | 7,016,270 | 2,843 | 41% |
| 18 | Oklahoma | 3,930,864 | 1,592 | 41% |
| 19 | Kansas | 2,913,123 | 1,208 | 41% |
| 20 | New Mexico | 2,088,070 | 850 | 41% |
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Winston-Salem | 2 | 1% | $54,779 |
| 2 | Chattanooga | 1 | 1% | $47,790 |
| 3 | Columbia | 1 | 1% | $68,318 |
| 4 | Fall River | 1 | 1% | $69,007 |
| 5 | Loveland | 1 | 1% | $60,386 |
| 6 | Midland | 1 | 1% | $63,892 |
| 7 | Overland Park | 1 | 1% | $48,065 |
| 8 | Austin | 2 | 0% | $61,543 |
| 9 | Kansas City | 2 | 0% | $48,464 |
| 10 | Los Angeles | 2 | 0% | $67,350 |
| 11 | San Antonio | 2 | 0% | $61,981 |
| 12 | San Francisco | 2 | 0% | $73,524 |
| 13 | Boston | 1 | 0% | $67,741 |
| 14 | Charlotte | 1 | 0% | $53,211 |
| 15 | Des Moines | 1 | 0% | $50,206 |
| 16 | Fresno | 1 | 0% | $71,755 |
| 17 | Indianapolis | 1 | 0% | $49,047 |
| 18 | Miami | 1 | 0% | $44,574 |
| 19 | Oakland | 1 | 0% | $73,410 |