Post job

Customer care coordinator full time jobs - 282 jobs

  • Customer Relations Representative - State Farm Agent Team Member

    Beau Burton-State Farm Agent

    Columbus, OH

    About our Agency: We're excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and fun-mixing professionalism with plenty of camaraderie along the way. We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team member's wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelor's in Business Administration from Elon University, with a focus on Management. Our office is laid back but driven-we push hard for results while keeping a positive, supportive vibe. Position Overview: Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand. Responsibilities: Forge enduring customer relationships and proactively follow up to ensure continued satisfaction. Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions. Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. As an Agent Team Member, you will receive... Simple IRA Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Professional development Abundant opportunities for career advancement within our agency Licensing paid by agency Requirements: Genuine interest in marketing products and services that align with customer needs and preferences. Exceptional communication skills across all channels - written, verbal, and attentive listening. A people-centric mindset with a keen eye for detail. Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries. Proficiency in learning and navigating computer functions efficiently. Collaborative spirit, thriving in a dynamic team environment. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $36k-48k yearly est. 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • CUSTOMER RELATION SPECIALIST

    Big Sandy Superstore 4.0company rating

    Columbus, OH

    Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
    $25k-36k yearly est. 2d ago
  • Customer Service Representative (Banking)

    Russell Tobin 4.1company rating

    Columbus, OH

    Customer Service Representative Duration: 6-12-month contract Pay: $18-$19/hour Are you a recent graduate with a degree in Business (Finance, Accounting, Economics, etc.) - or even Marketing, Psychology, or Communications? Looking to launch your career in a professional, corporate environment? This is your chance to join a leading investment banking firm and gain hands-on experience in financial services. Who We're Looking For: • Recent grads or professionals with 6 months to 2 years of experience (internships count!) • Strong communication, problem-solving, and organizational skills • Background in banking, financial services, or customer support is a plus Preferred qualifications: • Bachelor's degree • Previous call center or customer-facing experience What You'll Do: • Handle inbound calls related to accounts • Deliver high-quality, accurate, and efficient customer service • Troubleshoot and resolve client issues professionally • Maintain detailed records of customer interactions 🌟 Why Join Us? • Get your foot in the door at a top-tier financial institution • Build skills in client service, financial operations, and problem resolution • Work in a collaborative, growth-oriented environment • Potential to convert to a full-time role
    $18-19 hourly 4d ago
  • Float Member Services Representative

    Bridge Credit Union 3.9company rating

    Powell, OH

    Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff, we would not be able to reach our goal of great service! If you are looking to expand your knowledge, develop in your career and grow within a rapidly growing company, this opportunity may be for you! We offer: Affordable health and vision insurance Free dental insurance 401K plan with up to a 5% match, Accrued vacation and injury/illness leave Short-term and Long-term Disability Life insurance And more! Must be willing to travel. Qualifications: High school graduate or equivalent. Required knowledge: Cash handling.. Good communication skills. Professional appearance, dress, and attitude. The ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone. Data entry skills. Work Schedule Full time position Monday - Friday 9 a.m. - 5 p.m. Saturday 9 a.m. - 1 p.m. Job Description: Responsible for providing a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail, including but not limited to processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems. Answers members' questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned duties and assists other Member Services Representatives/Specialist with duties as required. Serves members promptly and professionally. Acts as a daily vault teller, when needed. Job Posted by ApplicantPro
    $22k-28k yearly est. 5d ago
  • Care Coordinator

    Chenmed

    Columbus, OH

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers. * Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care. * Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location. * Uses web-based insurance platforms to generate referral authorizations. * Effectively communicates the physicians/clinicians needs or outstanding items to patients. * Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment. * Ensures any missed external appointments are rescheduled and communicated to the PCP. * Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner. * Provides extraordinary customer service to all internal and external customers. * Performs other related duties as assigned. PAY RANGE: $17.0 - $24.26 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $17-24.3 hourly 9d ago
  • Salon Service Liason

    Philosophi Salon

    Columbus, OH

    Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day. What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant Requirements: High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role) Active enrollment in a cosmetology program or active cosmetology license Acceptable background check Able to use point-of-sale software
    $29k-40k yearly est. 27d ago
  • Payroll Client Specialist

    Consolidated Employer Services

    Columbus, OH

    Consolidated Employer Services, Inc. Columbus, Ohio, United States (On-site) Here at CES, we're one of the fastest-growing companies in our industry. We're looking for a talented Payroll Client Specialist to join our growing team. If you're a results-driven, hard-working professional who's ready to take your career to the next level, CES has a great opportunity for you! The Payroll Client Specialist is responsible for completing all aspects of the daily payroll functions for their clients within the Payroll Department. This position implements and maintains payroll systems procedures and policies for the company as well as building and maintaining a professional rapport with clients. This position is highly dependent on attention to detail and great customer service skills. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: · Complete day to day payroll functions, including but not limited to entering data, running payroll, producing applicable reports. · Reviewing and maintaining accurate payroll records. · Operating multiple email outlets and ensuring accurate and effective communication. · Ability to be a self-starter and thrive in a fast-paced environment. · Maintaining a high rate of client retention through quality service. · Work with our partners regarding payroll items and issues. · Establishing and maintaining a positive working relationship with clients, agencies, and coworkers to promote a quality service. · Performing other duties as assigned. MINIMUM QULAIFICATIONS (KNOWLEDGE, SKILLS & ABILITIES) Qualified candidates will have: · Working knowledge of PEO/ASO payroll software is desirable. · Self-Starter and ability to troubleshoot issues. · Professional, friendly personality for regular communication with clients. · Preferably with prior experience in PEO and/or ASO industry. · Associate's degree in related field or equivalent experience. · 4+ years of payroll, accounting or finance experience is required. · Strong organization, oral, and written communication skills. · Ability to work independently and manage multiple projects and deadlines. · Strong computer aptitude, which includes expertise with Microsoft Excel and Word as well as experience with accounting software, is a must. · Ability to analyze data with particular attention to detail. · Excellent written, oral, and presentation communication skills. · Strong customer service orientation. · Excellent interpersonal skills. Job Type: Full-time Salary: $50,000.00 - $56,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Work setting: Office Experience: Payroll: 4 years (Preferred) Ability to Relocate: Columbus, OH: Relocate before starting work (Required) Work Location: In person
    $50k-56k yearly 14d ago
  • Family Care Coordinator-K

    BHP 4.9company rating

    Mount Vernon, OH

    Family Care Coordinator Positions in both Licking and Knox Counties Duties: In this role, you will provide care coordination services to youth clients [age birth to 22, if still enrolled in school] with mental health and substance abuse issues and their families. Implements monitoring system, determines client needs and ensures delivery of needed treatment and services. Screens and assesses clients for their appropriateness for agency services. Conducts interviews with family members, service providers, school personnel and others to obtain information for the assessment. Implements client monitoring systems, determines clients' needs and identifies clients' risk factors. Ensures delivery of needed treatment and services. Meets with individual clients and provides group facilitation. Works constructively with clients to reach agreed upon outcomes and coordinates care with internal and external providers. Shares on-call responsibility. The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer: Exceptional pay Great benefits including health, dental, vision, life insurance 403b retirement plan with matching funds CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays for full time staff Flexible schedule/Potential Hybrid Model 40 hours per week (Monday-Friday) Eligible for sign on bonus Our Location: We are located at 8402 Blackjack Road, Mount Vernon, Ohio, and at 65 Messimer Road, Newark, Ohio, both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster. Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. Associate's Degree in Human Services or related field with one to three years of case management experience for individuals with mental health or substance abuse issues required. Qualified Mental Health Specialist (QMHS) required. Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License; BLS/CPR certification required. LSW/LPC; State of Ohio Driver's License; BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions. To Apply: Online at ***********************************
    $36k-46k yearly est. 60d+ ago
  • Customer Service Administrator

    Towne Properties 4.5company rating

    Columbus, OH

    Full-time Description Love Where You Work! At Towne Properties, we don't just build communities-we build careers. Family-owned since 1961, we've spent over 60 years creating Great Places to Live, Work, Shop & Play . As an industry leader, we offer more than just a job-we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless. Be part of a company where people come first, and success is built together. Position: Customer Service Administrator Location: Columbus, OH Pay Rate: $18- $20/hour, plus yearly bonus Schedule: Monday - Friday 8:15am to 5pm, with occasional evening meetings (40 hours/week total) What You'll Do as a Customer Service Administrator: Serve as the primary point of contact for residents and homeowners in your portfolio. Provide administrative support to Association Managers, including drafting correspondence, copying, and filing. Address customer service inquiries and provide feedback to Association Managers. Prepare newsletters, community mailings, and other clerical tasks. Communicate with Board members regarding project updates and tasks. What We're Looking For: Minimum of 6 months of experience in customer service or administrative roles. Strong written and verbal communication skills. Proficiency in MS Office products. Experience drafting reports and business correspondence. The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach. Valid driver's license, reliable vehicle, and auto-insurance. Willingness to undergo a drug and background check if offered the position. Why Join Towne Properties? Benefits: 401(k) with company match, paid holidays, vacation days, sick, and personal time. Health & Wellness: Medical/Dental/Vision insurance options, and Flexible Spending Accounts. Professional Growth: Towne Properties is committed to promoting from within. With paid training through our Towne University program, you will be ready to advance your career! Inclusive Culture: Join a dynamic workplace built on teamwork, innovation, and mutual respect. Join us in creating exceptional living experiences for our residents! Apply today and be a part of our enthusiastic and dedicated team. Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment. Requirements 6 months of experience in customer service or administrative roles. Proficiency in MS Office products (Outlook, Word, Excel). Salary Description $18 - $20 per hour
    $18-20 hourly 16d ago
  • Healthcare Customer Experience Representative

    Fortuity 3.4company rating

    Columbus, OH

    Healthcare Customer Experience Representative Pay: $16.50/hr Location: 775 West Broad, Columbus (Free parking + on a major COTA bus route) Schedule: Monday - Friday 8-hour shifts between 8 AM and 8 PM. No late nights or weekends! Training: Paid training begins October 27th or November 3rd Why Join Fortuity? Looking for a role where you can earn steady income, build your skills, and make a difference? At Fortuity, you'll be part of a welcoming, community-focused team that helps people access the medications they need to live healthier lives. If you're searching for a full-time position where you can count on steady hours and meaningful work, Fortuity offers the perfect opportunity. Whether you're seeking a reliable income during the winter season or looking to gain valuable experience in a supportive, professional setting, you'll find a welcoming team environment that values your contributions and helps you make a real difference in people's lives. What You'll Do Answer inbound calls and emails from current program members Provide friendly, accurate support - or research answers using internal systems Make outbound calls to follow up on open issues or return voicemails Work with other departments on program payments and contracts Keep clear notes and resolve customer questions efficiently What Makes You a Great Fit You're a strong communicator who enjoys helping people You're comfortable using a computer and learning new systems You're organized, reliable, and able to manage multiple tasks You like being part of a team and meeting goals together Nice to Have: Bilingual (Spanish), previous customer service or healthcare experience What We Provide Paid training and ongoing support from team leaders A positive workplace culture where people enjoy coming to work Experience that builds transferable skills for future career opportunities The chance to be part of a company that invests in our local community Required Qualifications English speaking (Spanish is beneficial) Exceptional interpersonal, written, and verbal communication skills 6 months of contact center or healthcare experience PC skills and problem-solving skills High School diploma or equivalent required Additional Details This is a seasonal, temporary role expected to run through February 28, 2026 (dates may adjust slightly depending on client needs). A move to permanent status will be based on client need and employee performance. High school diploma or equivalent required Applicants living in an SBA-designated HubZone are strongly encouraged to apply, though it is not required Our Benefits Fortuity's full-time, permanent employees receive the following benefits: Paid time off including 6 paid Holidays Medical, dental and vision insurance Company paid Life Insurance, Short and Long Term Disability Company paid Mental Wellness benefits Emergency Transportation and Emergency Onsite Child Co-working Space (when employee's childcare is not available) At Fortuity we believe in our people, and in doing good business for the good of our community. Fortuity is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $16.5 hourly 60d+ ago
  • Salon Service Liason

    Phia Concept Salons 3.6company rating

    Columbus, OH

    Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day. What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant Requirements: High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role) Acceptable background check Able to use point-of-sale software
    $27k-35k yearly est. 3d ago
  • Customer Service Advisor- 809

    Tupeloms

    Columbus, OH

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance Full-time employees only
    $28k-35k yearly est. 9h ago
  • Carrier Solutions Representative

    Ease Logistics Services

    Dublin, OH

    JOB SUMMARY: The Carrier Solutions Representative serves as an integral part of our Carrier Solutions Department and work closely with Senior Regional Leads, Regional Leads, and the EASE Logistics Operations team to manage the company's carrier network in their assigned localities. ESSENTIAL DUTIES • Build and foster relationships with carriers within their assigned localities. • Work as a team to book freight 24+ hours out. • Follow the EASE Logistics process to identify and solve issues quickly and efficiently. • Proactively manage workday tasks by answering phone calls and assisting with consistent communication with carriers/account managers. • Use the established network to offer loads via PNN (Private Notification Network) and Waterfalls. • Clear, consistent, and professional carrier communication is always a top priority. • Recruit qualified carriers to work with EASE Logistics. • Build and maintain relationships with new and existing carriers to effectively support our customers. • Hold carriers accountable for established KPI's. • Use carrier scorecards to manage and monitor carrier performance. • Communicate market conditions that may impact capacity, cost, and service. • Negotiate and manage contracts, terms, and renewals with carriers. • Collaborate with carriers and internal teams on continual improvement initiatives. • Aid in the development of carrier relationships. • Ensure operations are reviewed by the appropriate party before assigning or leaving for the day. • Multitask and provide customer service to carriers and customers alike. • Assist in inbound/outbound phone calls and emails. • Other duties as assigned. PROFESSIONAL • Ability to adapt and work in a fast-paced environment. • Build and foster an environment of teamwork, integrity, and leadership. • Communicate, written and verbal, in a manner that is respectful, professional, and polite. • Demonstrate efficient time management skills by being punctual and reliable. • Keep work station clean and free of clutter. WORK ENVIRONMENT • The physical environment requires the employee to work in an open office setting with regulated temperatures, where many people are on the phone for long periods. PHYSICAL DEMANDS • Sitting or standing at a desk, typing, looking at multiple computer screens, and responding to inbound/outbound phone calls, emails, and instant messages throughout the day. • Occasionally may need to bend, stand, or lift up to 10 lbs. POSITION TYPE AND EXPECTED HOURS OF WORK • This position is full-time. Employees typically work Monday-Friday, typical working hours (with an hour lunch), 40+ hours per week, as business demands. • This role is expected to work outside of typical business hours as business needs dictate. TRAVEL • This position would require minimal to no travel. Employees may travel to work-related conferences, trainings, events, etc. Qualifications Education • High School Diploma or GED required. • A bachelor's degree is preferred. Experience • In lieu of a degree, a minimum of 3 years of related experience • Transportation industry experience is a plus. • Additional related training and certifications will be weighted on a case-by-case basis. Knowledge, Skills, & Abilities • Energetic, relentless, and thriving on hunting for opportunities. • Excellent communicator with a great phone presence. • Constructive problem solver. • Flexible in work hours and adaptable to changing workload. • Proficient in Microsoft Office Suite • Demonstrated leadership skills, with the ability to effectively communicate and collaborate with cross-functional teams. • Attention to detail, with a focus on accuracy and compliance in a fast-paced, dynamic environment.
    $32k-49k yearly est. 8d ago
  • JPMorgan Private Client - Client Experience Specialist Manager

    Jpmorgan Chase & Co 4.8company rating

    Westerville, OH

    JobID: 210705674 JobSchedule: Full time JobShift: : Come join JPMorgan Private Client as an Client Experience Manager and manage a team of Specialists focused on providing our affluent client segment with an exceptional experience. As the Client Experience Manager you'll lead a team of Specialists who are instrumental in helping our clients explore the full financial possibilities their wealth creates. You will coach and develop a high performing team that is able to act as an extension of our Sr. Private Client Banker team; provide concierge service to our clients, and assist with servicing needs. You will collaborate with the Market Director to coach and mentor Relationship Managers and Client Experience Specialists, fostering their development and driving business results. Job Responsibilities * Manage a team of Client Experience Specialists by providing oversight of day to day activities, ensuring the team's adherence to operating policies and procedures, and legal and compliance regulations, while independently resolving escalations. * Provide ongoing coaching and mentoring to team members, fostering their professional growth and development through feedback, goal-setting, and skill building opportunities. * Work with your Market Director to manage team capability by aligning Client Experience Specialist team members to Sr. Private Client Bankers, and solicit feedback to identify development opportunities. * Seek opportunities to enhance processes and create efficiencies to deliver service to clients and internal partners. * Utilize product and process knowledge to coach team members and quickly resolve client escalations. * Build a strong network of collaborative partnerships across the Firm. * Execute on business strategy initiatives with partners and Market Directors, including developing and delivering executive and external reporting and other communications. * Make informed business decisions using your independent judgement, skill set, and subject matter expertise, in combination with documented policies and procedures. * Responsible for recruiting, interviewing and making hiring decisions for the team. Required Qualifications, Capabilities, and Skills * A minimum of five years of financial services experience. * Demonstrated experience delivering exceptional client service to an affluent client base. * Demonstrated experience leading a team focused on cultivating relationships through delivering Deposit Banking, Home or Business lending needs. Preferred Qualifications, Capabilities, and Skills * A bachelor's degree This role is located in Westerville, OH and will report in the office 5 days per week.. This role is eligible to participate in an incentive compensation plan that is paid on a quarterly basis. More details about total compensation and benefits will be provided during the hiring process. Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
    $54k-77k yearly est. Auto-Apply 2d ago
  • Customer Relation Specialist

    Brandsource

    Marion, OH

    Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES Compensation: $13.00 - $15.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
    $13-15 hourly Auto-Apply 13d ago
  • Customer Service Coordinator

    Wisconsin Coach Lines Inc.

    Ashville, OH

    Job Title: Customer Service Coordinator Job Type: Full Time (on site 5 days/week) Education Level: High School Diploma Salary Range: Commensurate with Experience * This opportunity is contingent upon the successful award of a contract* Summary Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Customer Service Coordinator with a minimum of five (5) years of experience in customer service, customer engagement, marketing, and communications. The ideal candidate will be an exceptional communicator and be able to establish credibility, lead by influence, and exercise strong customer service and engagement skills. The incumbent will report to the General Manager. Responsibilities: * Coordinate daily customer service operations to ensure timely, professional, and high-quality support for all transportation clients * Serve as the main point of contact between customers, dispatch, and operations teams to resolve issues and keep communication flowing smoothly * Monitor call center performance and customer feedback, using insights to improve service delivery and enhance customer satisfaction * Develop and support customer engagement initiatives that strengthen relationships and promote brand loyalty * Mentor and guide call center representatives, fostering a positive team culture focused on accountability and service excellence * Partner with marketing and communications teams to align customer messaging, promote new services, and respond effectively to customer needs Requirements: * Proven ability to lead by influence and build credibility across teams and departments. * Exceptional verbal and written communication skills, with strong attention to detail and professionalism. * Demonstrated success in managing customer relationships and resolving complex service issues in a fast-paced setting. * Strong analytical and problem-solving skills, with experience using data or metrics to drive service improvements * Proficient in CRM systems and call center software, with solid organizational and multitasking abilities Interested candidates can apply at ***************** Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
    $27k-36k yearly est. 22d ago
  • Client Success Specialist

    Leading EDJE 4.0company rating

    Dublin, OH

    Leading EDJE is seeking a tech-savvy, relationship-driven Client Success Specialist to partner directly with our Chief Strategy Officer (CSO). This is not your typical administrative role - it's a front-row seat to strategic growth. You'll serve as the CSO's right hand, keeping operations running smoothly, engaging with clients, and collaborating with teams across the company. We're looking for someone who thrives in a fast-paced, high-energy, team-first culture, has a strong grasp of technology and B2B sales, and can seamlessly blend organization with action. If you enjoy being client-facing, adding value in meetings, and ensuring execution with precision and follow-through, this could be the perfect career move for you. This full-time, salaried position offers flexibility in work location with a preference for candidates local to the Greater Columbus area. The role will be available to start in March 2026. CONSULTING ENVIRONMENT As part of Leading EDJE, you'll have the opportunity to work closely with executive leadership and cross-functional teams to deliver impactful results for clients and internal stakeholders. You'll help drive sales strategy, support client engagements, and act as a bridge between the CSO, marketing, delivery, and other internal teams. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while ensuring follow-through and completion on action items. RESPONSIBILITIES Keep Things Moving Manage the CSO's calendar, meetings, and travel efficiently. Organize and maintain client-facing materials, SOWs, sales presentations, and reports. Stay on top of key deliverables, deadlines, and CRM updates (Salesforce or HubSpot). Run reports, track extensions, and maintain data hygiene in CRM systems. Client Engagement & Support Attend client meetings to capture notes, action items, and follow-ups. Support client onboarding, engagement, and experience initiatives. Serve as a trusted point of contact between clients, marketing, and delivery teams. Farm accounts, track interactions, and help advance B2B sales opportunities. Drive Sales & Operational Excellence Collaborate with Sales, Marketing, and Delivery to support strategic initiatives. Ensure the sales pipeline is accurate and actionable through CRM management and reporting. Assist in planning and executing quarterly business reviews, revenue meetings, and team sessions. Contribute to high-completion, high-impact follow-through across all projects and engagements. QUALIFICATIONS 3+ years of experience in sales support, executive assistance, or related roles - ideally in a B2B tech or consulting environment. Solid understanding of technology and sales cycles; able to grasp technical concepts quickly. Exceptional organization skills, detail-oriented, and able to prioritize in a fast-paced environment. Experience with Microsoft Office, Google Workspace, and CRM platforms (Salesforce, HubSpot). Strong communication skills, polished and personable, with the ability to add value in client-facing situations. Self-starter with a high “say-do” ratio; thrives on executing and following through. ADDITIONAL QUALIFICATIONS Experience supporting C-level executives in high-growth, fast-paced teams. Familiarity with proposals, RFPs, and sales enablement tools. Previous exposure to B2B sales strategy or client relationship management. Experience in a consulting environment with tech-focused solutions. COMPENSATION Base: $85,000-$105,000/year Bonus-eligible
    $25k-35k yearly est. 60d+ ago
  • Patient Care Coordinator

    Pure Smiles

    Westerville, OH

    Pure Smiles Westerville Be part of a private practice that is family-owned, rapidly growing company that prides itself in using state-of-the-art technology, has a team-oriented work environment and gives you the opportunity to work alongside some of the dental industry's greatest owners, administrators, doctors and dental assistants. In addition, you will be paired with a team lead/office manager who is invested in you and your success! No weekends or late nights: Description: We are offering an exciting career opportunity as a Patient Care Coordinator at our Pure Smiles Westerville office. In this role, you will: be an integral part of our dynamic team of dental health care professionals represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and comfortable with change greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!) coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverage increase new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals We Provide: A full-time opportunity: Monday through Thursday 7:30am-5pm and 2 Fridays/ Month 7:30am-1pm Paid time off (effective immediately) paid sick time, health and dental insurance, 401(k) and 401(k) matching, paid holidays, uniform/clothing allowance, new Teammate dental exam and cleaning, continuing education and much more! We are Looking for Candidates Who: have dental practice experience and know dentistry terms want to make a positive lasting difference in the lives of our patients through high quality dentistry are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset approach each day with motivation, determination and confidence possess excellent communication, teamwork, multi-tasking and customer service skills are reliable and able to build trust with patients thrive in a culture of empowerment, advanced technology and education enjoy working on a team and having fun! If this is you, WE are your match! WE look forward to meeting you!
    $23k-38k yearly est. 60d+ ago
  • Patient Care Coordinator - Licensed Practical Nurse (LPN)

    Soleo Health 3.9company rating

    Dublin, OH

    Soleo Health is seeking Patient Care Coordinator/Scheduler to support our Specialty Infusion Suite in Dublin, OH. Join us in Simplifying Complex Care! Licensed Practical Nurse (LPN) preferred. Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Patient Ambassador is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include: Receive medication referrals and collect insurance information through various methods. Proficient data entry and generating daily office communications. Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals. Place outbound calls to patients or doctor's offices to notify them of care status. Collaborate with prescribers to facilitate payor denial appeals. Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources. Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner. Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services. Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure. Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency. Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits. Clearly communicate patient needs for external agency support, when necessary, to ensure timely care. Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines. Support client satisfaction at a level that ensures account retention. Perform other duties as assigned. Schedule: Full-Time, 40 hours per week, Monday to Friday, 8:30a - 5p Must have knowledge of general infusions and medical terminology Healthcare scheduling experience preferred Licensed Practical Nurse (LPN) preferred Requirements Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) preferred Home infusion experience preferred Prior healthcare scheduling experience required Strong communication skills Ability to prioritize and multitask Basic computer skills including Microsoft Excel, Word, Outlook About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, care coordinator, navigator, appointment scheduler, patient service representative, Licensed Practical Nurse (LPN), LVN, licensed vocational nurse, LVN, practical nurse, specialty infusion suite, IV therapy, patient scheduling, care coordination, EMR documentation, outpatient infusion, fast-paced environment; hiring now, now hiring, immediately hiring
    $22k-30k yearly est. 21d ago
  • Patient Care Coordinator/ Engager

    Lucid Hearing Holding Company 3.8company rating

    Chillicothe, OH

    Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Chillicothe, OH Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.
    $18 hourly 60d+ ago

Learn more about customer care coordinator jobs