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Job outlook for customer care coordinators in the United States
Customer care coordinator job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected customer care coordinator job growth rate is -4% from 2018-2028.
About -105,300 new jobs for customer care coordinators are projected over the next decade.
Customer care coordinator salaries have increased 11% for customer care coordinators in the last 5 years.
There are over 185,799 customer care coordinators currently employed in the United States.
There are 259,694 active customer care coordinator job openings in the US.
The average customer care coordinator salary is $40,661.
Are customer care coordinator jobs in demand?
No, customer care coordinator jobs are not in demand. Customer care coordinator demand is projected to decline -4% from 2018 to 2028.
Customer care coordinator job and salary trends over time
Compare the number of customer care coordinator jobs and the average customer care coordinator salary over time.
Customer care coordinator jobs over time
Customer care coordinator job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 185,799 | 0.06% |
| 2020 | 188,878 | 0.06% |
| 2019 | 194,610 | 0.06% |
| 2018 | 191,421 | 0.06% |
| 2017 | 184,514 | 0.06% |
Average customer care coordinator salary over time
Customer care coordinator salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $40,661 | $19.55 | +3.2% |
| 2024 | $39,390 | $18.94 | +2.8% |
| 2023 | $38,301 | $18.41 | +2.6% |
| 2022 | $37,325 | $17.94 | +1.8% |
| 2021 | $36,655 | $17.62 | +1.8% |
Customer care coordinator jobs by state
The map below shows you the number of customer care coordinator job openings in each state. The darker areas on the map show where customer care coordinators earn the highest salaries across all 50 states.
Average salary: Job openings:
Most common states for customer care coordinators
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | North Dakota | 755,393 | 698 | 92% |
| 2 | Maine | 1,335,907 | 1,053 | 79% |
| 3 | South Dakota | 869,666 | 614 | 71% |
| 4 | Montana | 1,050,493 | 713 | 68% |
| 5 | Iowa | 3,145,711 | 2,112 | 67% |
| 6 | Delaware | 961,939 | 647 | 67% |
| 7 | West Virginia | 1,815,857 | 1,152 | 63% |
| 8 | Minnesota | 5,576,606 | 3,224 | 58% |
| 9 | New Hampshire | 1,342,795 | 757 | 56% |
| 10 | District of Columbia | 693,972 | 378 | 54% |
| 11 | New Mexico | 2,088,070 | 1,116 | 53% |
| 12 | Nebraska | 1,920,076 | 1,024 | 53% |
| 13 | Wyoming | 579,315 | 298 | 51% |
| 14 | Idaho | 1,716,943 | 850 | 50% |
| 15 | Missouri | 6,113,532 | 2,941 | 48% |
| 16 | Vermont | 623,657 | 300 | 48% |
| 17 | Alabama | 4,874,747 | 2,277 | 47% |
| 18 | Kansas | 2,913,123 | 1,374 | 47% |
| 19 | Illinois | 12,802,023 | 5,874 | 46% |
| 20 | Kentucky | 4,454,189 | 2,070 | 46% |
Most common cities for customer care coordinators
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Redwood City | 5 | 6% | $44,229 |
| 2 | Monterey Park | 3 | 5% | $43,020 |
| 3 | Trenton | 3 | 4% | $55,443 |
| 4 | Downers Grove | 2 | 4% | $40,845 |
| 5 | Strongsville | 2 | 4% | $43,631 |
| 6 | Doral | 2 | 3% | $38,636 |
| 7 | Knoxville | 3 | 2% | $36,304 |
| 8 | Elgin | 2 | 2% | $40,967 |
| 9 | Springfield | 2 | 2% | $39,656 |
| 10 | Irvine | 3 | 1% | $42,894 |
| 11 | Tallahassee | 2 | 1% | $38,153 |
| 12 | Phoenix | 3 | 0% | $42,451 |
| 13 | Atlanta | 2 | 0% | $37,711 |
| 14 | Denver | 2 | 0% | $42,439 |
| 15 | Houston | 2 | 0% | $38,004 |
| 16 | Los Angeles | 2 | 0% | $43,073 |
| 17 | Miami | 2 | 0% | $38,632 |
| 18 | New York | 2 | 0% | $48,313 |